[Q] remotely access phone that has a broken touchscreen - Nexus 4 Q&A, Help & Troubleshooting

Hi
I dropped my phone and the touch screen is not working anymore. I cannot unlock the device.
Is there a way to get my contacts from the phone.
Even though I had synced my phone with gmail, my phone contacts do not appear in google contacts. (on gmail).
I can get my photos and stuff by connecting the phone via usb.
Thanks

dkul85 said:
Hi
I dropped my phone and the touch screen is not working anymore. I cannot unlock the device.
Is there a way to get my contacts from the phone.
Even though I had synced my phone with gmail, my phone contacts do not appear in google contacts. (on gmail).
I can get my photos and stuff by connecting the phone via usb.
Thanks
Click to expand...
Click to collapse
If your screen still shows all you have to do is get a micro USM adapter that allows you to connect a mouse and use that to control your screen. I hope this helps. You should also invest in software that allows you on a regular basis back up your files to your pc. one suggestion is wondershare.
I hope this helps you

Blacksmith5 said:
If your screen still shows all you have to do is get a micro USM adapter that allows you to connect a mouse and use that to control your screen. I hope this helps. You should also invest in software that allows you on a regular basis back up your files to your pc. one suggestion is wondershare.
I hope this helps you
Click to expand...
Click to collapse
Hi
Thanks for the reply. However I read that Nexus 4 does not support OTG functionality.
Would the method you suggest still work?
Thanks

dkul85 said:
Hi
Thanks for the reply. However I read that Nexus 4 does not support OTG functionality.
Would the method you suggest still work?
Thanks
Click to expand...
Click to collapse
Yes it will I have done so in the past.... You might consider buying a new LCD/Digitizer with Frame and install it.. It's quite easy. There is a wonderful YouTube video by LE55ONS that shows you everything in detail and very easy to follow. I have done it many times
I hope that helps

Related

HD2 won't do active sync

2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Maybe stupid but, have you tried other USB ports?
Sent from my HTC HD2 using XDA App
wazaaappp said:
2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Click to expand...
Click to collapse
Try removing and reinstalling activesync and make sure you do a reboot inbetween. I had this problem once and a hard reset fixed it but that was only because the problem i had was phone side (server side) and not with the pc (client side)
As I said I tried in another PC and it didn't work either, but my Xperia X1 does work so the usb port is all right... Forgot to mention that on NRGZ roms sense looks quite messy now even on the roms I know are workin properly, and everytime I reebot the mob the navipanel pops out, now I change to another ROM and the sense seems ok but the home button pops out the navipanel. Its so strange :S:S!
wazaaappp said:
As I said I tried in another PC and it didn't work either, but my Xperia X1 does work so the usb port is all right... Forgot to mention that on NRGZ roms sense looks quite messy now even on the roms I know are workin properly, and everytime I reebot the mob the navipanel pops out, now I change to another ROM and the sense seems ok but the home button pops out the navipanel. Its so strange :S:S!
Click to expand...
Click to collapse
In that case i can't help with the activesync issue but the navipanel issue is solved by disabling the auto detection. It is possible that the two are linked but i had the navipanel problem with the most recent energy rom and implemented the fix and all is well
M3PH said:
In that case i can't help with the activesync issue but the navipanel issue is solved by disabling the auto detection. It is possible that the two are linked but i had the navipanel problem with the most recent energy rom and implemented the fix and all is well
Click to expand...
Click to collapse
so how do I disable that? and whr is the fix? cheers.
Still waiting for answers about the Active sync...
Thanks.
wazaaappp said:
so how do I disable that? and whr is the fix? cheers.
Still waiting for answers about the Active sync...
Thanks.
Click to expand...
Click to collapse
Have you disable the "Enable faster data synchronization" thing?
Mine only syncs that way... It stopped syncing with faster sync some time ago...
wazaaappp said:
2 days ago I lost my active sync it just doesn't work, I connect my device to my pc and i doesn't even light the screen though it does charge :S... I've tried everything possible: Hard reset, Task29, flashed a few rooms (throught bootscreen and SD card) tried in a different PC but nothing seem to work. My X1 does do active sync in the same PC. I don't know what else to do... has anyone got a clue of what to do?... Thanks.
Click to expand...
Click to collapse
Hi, I have had same problem... spent around 2 days on Google and found a likely cause for that... Is there any chance that you phone got wet or short circuit a mini USB port... Anyways, have a look this forum and my post at the end...
http://forum.xda-developers.com/showthread.php?p=8382137
Hope it helps
when my ActiveSync stops working, the thing that usually help is "reinitiating" the connection - you could try step described here
p107r0 said:
when my ActiveSync stops working, the thing that usually help is "reinitiating" the connection - you could try step described here
Click to expand...
Click to collapse
Thanks for trying to help, this page is very helpful when device is recognized by PC, but has ActiveSync profile mismatch. The first thing that I did is I've disabled fast sync on HD2, then I've deleted all profiles and their traces on PC and HD2 as well. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized or recognizes it but fails to initiate ActiveSync. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.
Grisha24 said:
Thanks for trying to help, this page is very helpful when device is recognized by PC, but has ActiveSync profile mismatch. The first thing that I did is I've disabled fast sync on HD2, then I've deleted all profiles and their traces on PC and HD2 as well. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized or recognizes it but fails to initiate ActiveSync. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.
Click to expand...
Click to collapse
Yeah I have the same problem any PC just doesn't recognize the usb connection.
The link above covers what I'd try next in a round and about way.
Can you connect to your PC by cable in disk drive mode (>>Settings>>Other>>USB to PC)? Can you connect ActiveSync via BlueTooth? Can you synchronize with gMail using the Exchange settings for the service? The above tests should give a better idea as to where the problem is; whether with ActiveSync or the USB connection.
There's a great site covering ActiveSync problems. It's out of date but still relevant. Search for ActiveSync Troubleshooter by Chris de Herra.
I had problems with active sync a while ago.
The HD2 would charge but was not recognised by active sync.
If you put the phone into bootloader it says 'serial' at the bottom of the screen
When you connect it to your pc via usb, this should change to 'usb'
Mine didn't.....and a bit of reading around showed that this means the usb socket is faulty.
I sent mine back to HTC and they replaced the motherboard and I've had no problem since.
ericjennings said:
I had problems with active sync a while ago.
The HD2 would charge but was not recognised by active sync.
If you put the phone into bootloader it says 'serial' at the bottom of the screen
When you connect it to your pc via usb, this should change to 'usb'
Mine didn't.....and a bit of reading around showed that this means the usb socket is faulty.
I sent mine back to HTC and they replaced the motherboard and I've had no problem since.
Click to expand...
Click to collapse
Thanks for sharing!
People, come a little help, no way can I synchronize the phone with Windows, I have Windows 7, and installed Windows Mobile Device Center, but they can not sync to make, that would later be some ROM and Radio ROM I put, these are unic few days. I went to microsoft and my phone and there I upload everything and write synchronization is successful, but when Connecting your phone and choose sync anything, open the Mobile Device Center and not conected! Does anyone know the easiest way to sync? I would be eternally grateful to him!
I have another problem, the computer I see the SD card, a phone? I do not know what the problem was that I somehow know to help me, not I need to do factory reset because I have 450 phone numbers, and I can not seem to sync them! Means when I go to Start / Settings / sd card & phone storage, no write down my sd card? And all the programs that are on the card normally do not work! I ask for help!
Thanks in advance!
Got the same problem with Windows 7. Should have stayed with good old XP. Is there no way to get this so called driver?
Have you tried a different USB / microUSB cable?
I had one with a single broken wire that wouldn't charge but would pass data. Maybe you have a broken data wire.
my HD2 came back from repair
I've got my HD2 back from repair centre... and it works fine... most bizar part is paper say that nothing was done...

[Q] [HELP NEEDED] Need to retrieve info from the cracked screen phone.

Hi XDA, Please Help.
My screen is cracked on the phone. Still shows pics but I can not use it, touch is not functional. The phone screen is locked with the pattern.
I would like to retrieve at least my pictures. I really need them.
The USB Debugging is enabled. The phone is connected to my home WIFI. Stock phone not rooted.
I was thinking of loading apps from the play store(web site) and go trough my pc and get the pix but I dont know what app to use. I dont have google plus but if i sideload from playstore will it upload pix? Can i back my phone via ABD? Or any other options...
Please help me out.
Any suggestions would be appreciated.
USB OTG with a mouse?
Heath05 said:
USB OTG with a mouse?
Click to expand...
Click to collapse
good idea, will try it tomorrow. I think I have the usb otg cable somewhere.
EDIT. It totally worked. thank you so much. Even though I had everything i needed, I just could not brainstorm enough to think of it.

S4 screen bricked help needed

hello guys,
I have one S4 of my friend but unfortunetely the screen bricked due to falling on tiles.
well... he want to get the data which is in phone memory.
He searched in the market for a new screen but it is not available .
So now How can we help that guy to get those DATA.
can we use ADB?
Reply soon.
Thanks
Hi,
I encounter exactly the same broken screen issue and I need your help to recover my data (contacts, SMS, etc) on my phone memory... As I cannot unlock the phone, I cannot access it through my computer. Thanks.
not sure if it help but, If only the screen bricked, you can use the hdmi (mhl), plug the phone in a monitor and unlock it, also plug a keyboard and mouse using otg.
But if you need both at the same time, probably the only solution will by a dock station.
construidor said:
not sure if it help but, If only the screen bricked, you can use the hdmi (mhl), plug the phone in a monitor and unlock it, also plug a keyboard and mouse using otg.
But if you need both at the same time, probably the only solution will by a dock station.
Click to expand...
Click to collapse
I've neither connected with MHL, nor used with keyboard and mouse... That's a idea that I will try. I will let you know if it works.... Thanks alot.

How to recover Google Keep notes?

Hey all.
Earlier today I dropped my phone and the screen cracked. The screen is unresponsive, but the phone still works (the device is recognised by my laptop when I plug it with the USB cable, I am still receiving email/facebook/texts notifications, etc.).
Since it's going to be a while until I get it repaired, I'm looking for a way to access or import to my laptop the notes I had on Google Keep, as I need them for my work.
Is there any way I can access those notes using my laptop?
Thanks!
https://keep.google.com/
Already tried that, for some reason they weren't synced and I can't see any of them there...
Can I access them through any system files on my laptop?

Can't access files due to broken screen and pattern lock!

Hello xda!
This forum has helped me a lot in the past time with all kind of problems i enocountered and I hope you guys can help me once more time with this big problem i have!
So basically 2 weeks ago i broke my screen on my old s4 pretty bad and it doesnt display anything anymore and the touch is not working. I have a lot of files and photos on it and I've een struggling to access it from my windows PC but i pretty much can't figure it out since it is locked with a pattern and can't unlock it!
I can't unlock it from my samsung account cause the account doesn't display the phone anymore for some unknown reason..and i really dont know what to try anymore I know the pattern and the backup PIN, google account etc, etc but still i couldn't find anything on google aout what could I do.
I have tried ADB but i cant manage to get it working tho, i have read that it wont work if my debugging is not thicked and its not..so the adb didn't detect it when i tried...maybe i did somethig wrong tho cause im not familiar with adb. Followed a guide on youtube and my [adb shell] command in platform-tools cmd didn't seem to work.
Please guys, help me access my files i dont know what to try anymore
If you need any more information about anything else regarding the phone, please ask and I will try anything just to recover my files ^^
Thank you!
without debugging activated ADB won't work. long shot (and quite expensive option) would be MHL adaptor plugged into TV and USB hub and wired mouse also in the hub...
I've never tried it, but in principle it should work
Even if the mhl cable will display an image on a monitor, you can't unlock the phone or enable debugging if the digitizer is busted.
audit13 said:
Even if the mhl cable will display an image on a monitor, you can't unlock the phone or enable debugging if the digitizer is busted.
Click to expand...
Click to collapse
that's where the mouse is supposed to come in, I understood maybe incorrectly that android has native support for a mouse...
How would the mouse connect to the phone? Do all ROMs support a mouse?
Well,Long story short,Nothings gonna work had the same issue with my phone back in the day,I've tried everything possible but was of no luck,you need to the change the screen and digitalizer to use it again (sadly) that's the only way out or you can borrow screen from repair shop get it unlocked. Goodluck
audit13 said:
How would the mouse connect to the phone? Do all ROMs support a mouse?
Click to expand...
Click to collapse
I mentioned a hub, if a mouse is supported it'll work fine through a USB hub, the question is will the MHL adaptor work thru one at the same time. I know some do not, and that's why I called it a long shot...
I flashed custom recovery and tried to mount usb storage blindly following guides but it doesn't seem to work...i wonder if there is any way to flash with odin a stock rom or custom rom without losing pictures and personal data such as documents just to get rid of the pattern..

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