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Hi, and thanks in advance for anyone who can help.
I have a desire hd phone, witch I love anyways I had it rooted a few months ago by a local phone shop, but I didn’t really see the benefit from it, in fact it caused problems so I performed a full factory reset within a few days, and thought that was the end of it.
Anyways my phone received the option to update to the 2.3 gingerbread on Monday, it downloads fine, and then when the install starts it freezes at about 20% of the way thorough.
I have contacted HTC several times about it, they say the phone will not update if it’s been rooted and I have to send it back to them to have it re-flashed, one person said it would cost £30, another said £200 so I would rather not send it to them. the last guy I spoke to was very helpful, he said it was possible for me to reflash the phone to its original ''shipped'' state, and if I joined a help forum I could possibly get some help, but he was unable to advise me on this., so here I am!!!
I received the phone new in January and it has had no updates until the one on Moday, and it was rooted using visionary a few months ago, I have performed several factory restores since then.
Current software is:
android version 2.2
baseband version 12.28b.60.140eU_26.03.02.26_m
build number 1.37.771.3 CL290190
software number 1.37.771.3
im in the uk, and on the 3 network
Many thanks,
Jamie
Jamie.Desire.HD said:
Hi, and thanks in advance for anyone who can help.
I have a desire hd phone, witch I love anyways I had it rooted a few months ago by a local phone shop, but I didn’t really see the benefit from it, in fact it caused problems so I performed a full factory reset within a few days, and thought that was the end of it.
Anyways my phone received the option to update to the 2.3 gingerbread on Monday, it downloads fine, and then when the install starts it freezes at about 20% of the way thorough.
I have contacted HTC several times about it, they say the phone will not update if it’s been rooted and I have to send it back to them to have it re-flashed, one person said it would cost £30, another said £200 so I would rather not send it to them. the last guy I spoke to was very helpful, he said it was possible for me to reflash the phone to its original ''shipped'' state, and if I joined a help forum I could possibly get some help, but he was unable to advise me on this., so here I am!!!
I received the phone new in January and it has had no updates until the one on Moday, and it was rooted using visionary a few months ago, I have performed several factory restores since then.
Current software is:
android version 2.2
baseband version 12.28b.60.140eU_26.03.02.26_m
build number 1.37.771.3 CL290190
software number 1.37.771.3
im in the uk, and on the 3 network
Many thanks,
Jamie
Click to expand...
Click to collapse
Check your other thread my friend. I have answered your query in there.
Posting 2 threads to have one question answered... Can't you muster the patience to actually wait for an answer? Also, maybe use the search button, it helps. Really.
Come on. Just show a little initiative. You rooted the device, then it shouldn't be a problem to unroot.
Closed.
My phone randomly shuts off in normal use. The worst thing is that I can't turn it on in about next 2-3 hours...
My SGS2 is about 3 weeks old, have official FW and have installed some apps from Android Market.
Any ideas before I use my 2 years warranty?
Backup data then factory reset first .
jje
phone not at all starting ...
my phoe used to get switched off on its own ... but it used to start when i removed and reinserted the battery ... but today the phone is not at all starting .... what should i do ..
my phone is samsung galaxy s2 gt i9100
plz help...:crying: all this problem started after upgrading phone through official ics 4.0.3 update ...i upgraded it last month only ....
Few month ago i'm rooted my N7. Few days ago i'm update to 4.2.2 (stock) via tablet update. the tablet being not use wifi expect google chrome. Today i try to root again but the wifi still not work. Few hour ago got new update via about tablet ->update. But still in 4,2,2 and the problem has not solved.
What can i do now ?
happened to me too
nhanco said:
Few month ago i'm rooted my N7. Few days ago i'm update to 4.2.2 (stock) via tablet update. the tablet being not use wifi expect google chrome. Today i try to root again but the wifi still not work. Few hour ago got new update via about tablet ->update. But still in 4,2,2 and the problem has not solved.
What can i do now ?
Click to expand...
Click to collapse
That happened to me too,and after trying everything to fix it I called Google and the nice people are sending me a replacement one,but you have to send yours back,with no damage,and the boot loader locked,I don't know if it matters if its rooted or not but good luck
This in my son's devices shipped from US. i'm in VN so how can i send it to the services
Please help me
Hey guys!
I just bought my Samsung Galaxy Note 4 phone from T-Mobile Hungary today. I brought it home , turned it on, and I saw KitKat. He offered me the upgrade to Lollipop, he even downloaded it, and then it said it would start the installation progress, it restarted and when it turned on recovery booting it said "error" With a +!+ in a red triangle and restarted again and I see KitKat, Lollipop is nowhere.*
The phone is a couple hours old, no root , nothing.*
Could you please help me
Magica01 said:
Hey guys!
I just bought my Samsung Galaxy Note 4 phone from T-Mobile Hungary today. I brought it home , turned it on, and I saw KitKat. He offered me the upgrade to Lollipop, he even downloaded it, and then it said it would start the installation progress, it restarted and when it turned on recovery booting it said "error" With a +!+ in a red triangle and restarted again and I see KitKat, Lollipop is nowhere.*
The phone is a couple hours old, no root , nothing.*
Could you please help me
Click to expand...
Click to collapse
If it's only a couple of hours old, and all you've done is update the stock ROM to Lollipop, you'd be best to bring it back to the store - just to be on the safe side. Maybe you'll get a new replacement.
Samsung just called me they said they will replace it with a new one tomorrow. I wouldn't like to root it yet anyway not until I am a bit more into Android.
Good news, wise move - better safe than sorry with a brand new device, just in case there is a hardware problem. Hope the new one is OK for you.
hi, I have an i9505 which I recently restored to stock (I previously had cm12.1). I flashed germany 4.4.2 kitkat and it worked fine.
I did all the updates using OTA, which at the end updates the phone to 5.0.1. Now I have the latest version (XXUHOH2), but I noticed that the back button doesn't work anymore, it doesn't even light up when I press it. The menu button works fine instead. I factory restored the phone through official recovery but it didn't change anything. Is it possible that the back button suddenly stopped working after I updated to the latest version because of an hardware failure, or is it a software problem? The phone hasn't dropped off the table once, and even with the first lollipop update the button worked.
i solved this issue by installing another firmware (XYHOE1)... it seems that my phone doesn't like the german one
Hi. I am having the same issue. I got the OTA update today and 5.0.1 was successfully installed on my phone. However, after the reboot, the back button stopped working and wont even light up. Is there any workaround aside from installing that firmware that you mentioned?
Will surely appreciate your response.
I haven't found a workaround, i tried both normal and black edition OH2 but the issue remains the same... however I flashed a custom firmware (and thus keeping OH2 bootloader and modems) and it works perfectly... so I think it's a bug found in OH2 firmwares which happens in some phones... flashing previous version of any firmware should fix the issue.
mIRChele said:
i solved this issue by installing another firmware (XYHOE1)... it seems that my phone doesn't like the german one
Click to expand...
Click to collapse
Can you give us a link for that firmware? I can't find that firmware anywhere. Thanks!
The latest firmware official for Gt-i9505 Germany (DBT) is this ONE.
mIRChele said:
hi, I have an i9505 which I recently restored to stock (I previously had cm12.1). I flashed germany 4.4.2 kitkat and it worked fine.
I did all the updates using OTA, which at the end updates the phone to 5.0.1. Now I have the latest version (XXUHOH2), but I noticed that the back button doesn't work anymore, it doesn't even light up when I press it. The menu button works fine instead. I factory restored the phone through official recovery but it didn't change anything. Is it possible that the back button suddenly stopped working after I updated to the latest version because of an hardware failure, or is it a software problem? The phone hasn't dropped off the table once, and even with the first lollipop update the button worked.
Click to expand...
Click to collapse
Please help me. I'm experiencing the same issue. I updated my phone to OH2 and after it finished updating, my back and menu button stopped functioning. Then received another update (OJ2) via Kies3, hoping that it will solve the issue I encountered in OH2 but nothing has changed. And now I downgraded my phone to a previous version of Lollipop (OC6) and it still not working.
Before updating my phone, I know and I'm sure my back and menu buttons are working fine that moment and like you, I haven't dropped my phone since I bought it so I'm sure this isn't a hardware problem. :crying::crying: Please help me. A big THANKS! :good:
sharinganxyeah said:
Please help me. I'm experiencing the same issue. I updated my phone to OH2 and after it finished updating, my back and menu button stopped functioning. Then received another update (OJ2) via Kies3, hoping that it will solve the issue I encountered in OH2 but nothing has changed. And now I downgraded my phone to a previous version of Lollipop (OC6) and it still not working.
Before updating my phone, I know and I'm sure my back and menu buttons are working fine that moment and like you, I haven't dropped my phone since I bought it so I'm sure this isn't a hardware problem. :crying::crying: Please help me. A big THANKS! :good:
Click to expand...
Click to collapse
Same problem for me. i tried even a Pit reflesh and dowgrade.
Same thing happened to me. I did the upgrade today, 24th Nov 2015, to Android 5.0.1 - Baseband versionXXUHOJ2 and my menu and back keys are gone. Very infuriating! Will Samsung fix this, or do I have to spend hours of my own time?
I have found a workaround, not ideal but helps short term. Go to Settings > My Device >Accessibility >Dexterity and interaction. Then switch on the Assistant menu. That gives you a little pop up square - available all the time - with 12 buttons including BACK and MENU.
I'm having the same issue. I came back to Kit kat coz I'm tired of Lollipop :silly:
same prb with me...i just updated my s4 to 5.0.1 everything is working fine but the back n menu keys are not working plz give me a solution to this problem
same problem
i back to 4.4.2 stock rom but still not workin -_- help guys
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x12
I'v got the same problem.. I update my i9505 and buttons not working.. i flash with other firmware but still not working. plz guys help me
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Joku1981 said:
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Click to expand...
Click to collapse
I'm just a little bit calm, but surely to update we must wait a long time
vanDurka said:
I'm just a little bit calm, but surely to update we must wait a long time
Click to expand...
Click to collapse
I'm not going to move of Android 4.4.2.
very thanks Joku1981 i wait for a update my button still not working
code *#2663#
before flashing and touch button key working :
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x10
after flash a update 5.0.1 : touch button key not working.
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x12
Joku1981 said:
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Click to expand...
Click to collapse
Joku1981 said:
I'm not going to move of Android 4.4.2.
Click to expand...
Click to collapse
I will try, and waiting for more informations
goodluck
Any updates or solutions as yet please?
I had a perfectly working Galaxy S4 (GT-I9505), then after a recent update was pushed out, the softkeys now do not function. Soooo frustrating...... my confidence in Samsungs' Updates are now dented, I shall seriously think twice about allowing any updates through.