Restarting Issue - Galaxy Note 4 Q&A, Help & Troubleshooting

I've looked all around but hasn't had luck finding an answer. I like to listen to music while I'm working and I'll be listening for a few hours nonstop. I never had an issue with this but after the lollipop update, whenever I unplug the headset after hours of listening to music the phone restarts. Any ideas why it does this and is there a way to fix it?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

ShadyWTT said:
I've looked all around but hasn't had luck finding an answer. I like to listen to music while I'm working and I'll be listening for a few hours nonstop. I never had an issue with this but after the lollipop update, whenever I unplug the headset after hours of listening to music the phone restarts. Any ideas why it does this and is there a way to fix it?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
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may be you must try factory reset...

aripanzer said:
may be you must try factory reset...
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Yea that was the last thing I wanted to do but it looks like that might be the only solution.
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Related

Unable to turn on bluetooth sometimes?

I haven't seen anybody create a thread about this, but has anyone not been able to enable their bluetooth without rebooting their device? I'll hit the bluetooth toggle in the settings and it just shots off right away. I'm not exactly sure what's causing it but I'm hoping that it's just a software issue since I use A2DP to listen to music.
EDIT: I performed a Factory Reset, I'll let you guys know if this problem still occurs.
FatalityBoyZahy said:
I haven't seen anybody create a thread about this, but has anyone not been able to enable their bluetooth without rebooting their device? I'll hit the bluetooth toggle in the settings and it just shots off right away. I'm not exactly sure what's causing it but I'm hoping that it's just a software issue since I use A2DP to listen to music.
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Yeah same here, had that a while ago.. it happened after I used bluetooth for a while then switched it off, and then when I tried switching it on again after about 10-15 mins it wouldnt switch on. Had to reboot before it worked again..
Hope there's a software fix soon!
mohit1234 said:
Yeah same here, had that a while ago.. it happened after I used bluetooth for a while then switched it off, and then when I tried switching it on again after about 10-15 mins it wouldnt switch on. Had to reboot before it worked again..
Hope there's a software fix soon!
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It's good to know that I'm not the only one.
Sent from my Nexus 4 using xda premium
Bump
This happened to me a few times with my galaxy nexus. Haven't had an issue with the N4 yet.
Sent from my Nexus 4
El Daddy said:
This happened to me a few times with my galaxy nexus. Haven't had an issue with the N4 yet.
Sent from my Nexus 4
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Would you recommend a factory reset?
I've had this happen occasionally on my N4, have to reboot in order to enable BT again. I'm guessing a software bug to be fixed in a future update. I doubt a factory reset will cure the problem.
Had this happen yesterday. I figured it was the nfc tag getting triggered too many times in the car mount? Simple reboot fixed it though.
hfuizo said:
I've had this happen occasionally on my N4, have to reboot in order to enable BT again. I'm guessing a software bug to be fixed in a future update. I doubt a factory reset will cure the problem.
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frigidazzi said:
Had this happen yesterday. I figured it was the nfc tag getting triggered too many times in the car mount? Simple reboot fixed it though.
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I'm really hoping that this is just a software issue. I really don't want to RMA again. I actually have a Nexus 4 with a perfect screen.
Boooo
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FatalityBoyZahy said:
Boooo
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I just experienced this problem as well. It was really annoying. Even toggling airplane mode wouldn't even work. On reboot, my bluetooth was already on though.
yokuyuki said:
I just experienced this problem as well. It was really annoying. Even toggling airplane mode wouldn't even work. On reboot, my bluetooth was already on though.
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It's looking like a software problem. I wonder if people are experiencing this on CM10.
Sent from my Nexus 4 using xda premium
yokuyuki said:
I just experienced this problem as well. It was really annoying. Even toggling airplane mode wouldn't even work. On reboot, my bluetooth was already on though.
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I had this exact problem. Only happened once so far.
Edit: happened again today.
shilent said:
I had this exact problem. Only happened once so far.
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It's kind of annoying when I'm all motivated for a run and then my headphones won't connect. -_-
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Nopes !
Bluetooth works like a charm man !
This is really starting to bother me -__-
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happens to me to. BT won't come on and need to reboot phone to fix issue.
i only use BT while driving as my music streams from the N4.
It's prob a software bug. i wonder if there's a service that we could kill that may get it to work again with rebooting.
Same here. Reboot fixes the issue for me.
Sent from my Nexus 4 using xda app-developers app
First issue with my N4 I've experienced is this - happened just now and came looking to see if I was the only one. Normally I have alogcat installed, but hadn't gotten around to it yet. Next time it happens I'll fire it up and see if there's any useful messages or not If I get any info from it I'll share it here.
Reapman said:
First issue with my N4 I've experienced is this - happened just now and came looking to see if I was the only one. Normally I have alogcat installed, but hadn't gotten around to it yet. Next time it happens I'll fire it up and see if there's any useful messages or not If I get any info from it I'll share it here.
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Thanks man. If it doesn't turn out to be a software issue, I'm going to RMA.
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[Q] Anyone else having these issues?

This just started happening the other day. Randomly during the day it will not allow me to adjust the volume ( ie from vibrate to loud). The status bar moves when i move them but it doesn't actually do anything. Also when this starts happening, voice input no longer works. I cant do voice text voice searches etc etc.
I have to shut it down and restart it, then everything will work again. But it only lasts for a few hours and then i have to do it again.
I am stock and not rooted.
Thoughts?
It doesn't happen to me on my modded and tweaked Slim Bean Beta2. I would recommend doing a factory reset and see if that fixes your problem.
Sent from my Nexus 4 using xda premium
Maybe you have apps installed that control or manage audio
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android88 said:
It doesn't happen to me on my modded and tweaked Slim Bean Beta2. I would recommend doing a factory reset and see if that fixes your problem.
Sent from my Nexus 4 using xda premium
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Could i use this backup utility found here http://forum.xda-developers.com/showthread.php?p=36499906
factory reset my phone and then install that backup or would that defeat the purpose of resetting it.
I am not a pro at this obviously, i just do not want to lose all my apps and settings i have. Or would they just reinstall once i linked the phone back to my google account?
Benconquerer said:
Maybe you have apps installed that control or manage audio
Sent from my GT-I9300 using xda premium
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I did have one, but i uninstalled it and still having the same issues.
I'm having the same issue, stock ROM rooted with franco kernel.
Not only that, but the volume gets very low almost inaudible and I end up having to reboot the phone.
I don't have any audio apps installed, noticed this while watching YouTube.
Thus far have not found a solution
Sent from my Nexus 4 using xda app-developers app
now it is not happening anymore and hasn't happened since Saturday.
Weird.
Will repost later if it starts acting up again.

Music over Bluetooth

I'm trying to listen to music over Bluetooth on my Jawbone era headset and everything seems like someone is playing the music faster than normal. Any ideas what is causing it?
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tkgod said:
I'm trying to listen to music over Bluetooth on my Jawbone era headset and everything seems like someone is playing the music faster than normal. Any ideas what is causing it?
Sent from my Nexus 4 using xda premium
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I don't know what causes it but I simply disconnect my Bluetooth headset and reconnect. I do it as much time as possible until it doesn't happen again. It doesn't happen very often so that's good. Also you can try to unregister it from the phone and re-register the headset again. Maybe its a Bluetooth bug or something. It happens on my iPhone 4 as well.
Sent from my Nexus 4 using Tapatalk 2
Got it fixed. I think it was a kernel issue or something I added to the Rom.
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Low Frequency Beep During Calls

Is anyone else having any issues with the speaker when they are making calls on there S5? Whenever I'm talking with someone on the phone every 4 or 5 seconds I hear a low frequency beep the lasts about 1.5-2 seconds and then it goes away... After another 4 or 5 seconds it does it again. I really hope it's a software issue as I don't want to send my new phone in for a repair already.
undergrad said:
Is anyone else having any issues with the speaker when they are making calls on there S5? Whenever I'm talking with someone on the phone every 4 or 5 seconds I hear a low frequency beep the lasts about 1.5-2 seconds and then it goes away... After another 4 or 5 seconds it does it again. I really hope it's a software issue as I don't want to send my new phone in for a repair already.
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Click to collapse
NSA,
Sent from my SGH-M919 using XDA Premium 4 mobile app
undergrad said:
Is anyone else having any issues with the speaker when they are making calls on there S5? Whenever I'm talking with someone on the phone every 4 or 5 seconds I hear a low frequency beep the lasts about 1.5-2 seconds and then it goes away... After another 4 or 5 seconds it does it again. I really hope it's a software issue as I don't want to send my new phone in for a repair already.
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Having the exact same thing man!
Sent from my SM-G900F using XDA Premium 4 mobile app
benno4403 said:
Having the exact same thing man!
Sent from my SM-G900F using XDA Premium 4 mobile app
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I will have to try contacting Samsung about the problem. I will let you know what they say. I doubt target would do a straight exchange on the device.
undergrad said:
I will have to try contacting Samsung about the problem. I will let you know what they say. I doubt target would do a straight exchange on the device.
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Try disabling CARRIER IQ or removing it if you are rooted and then check for the beep afterwards see if it's gone and let us know what your results.
Sent from my SGH-M919 using XDA Premium 4 mobile app
dawgboy1783 said:
Try disabling CARRIER IQ or removing it if you are rooted and then check for the berp afterwards see if it's gone and let us know what your results.
Sent from my SGH-M919 using XDA Premium 4 mobile app
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How would I go about doing this? I'm not rooted at the moment.
undergrad said:
How would I go about doing this? I'm not rooted at the moment.
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Click to collapse
Well if you are not rooted go into settings then backup and reset and then collect diagnostics and uncheck it and this theoretically turns it off, now if you are rooted you can install root explorer open it up make sure that you are mounted as rw then search the root directory for carrier iq and delete it this removes it from the device.
Sent from my SGH-M919 using XDA Premium 4 mobile app
I have the exact same problem and it annoys the **** out of me when I'm talking on the phone. I'd just love to get an answer why this is happening or just get rid of the problem..
I still haven't found a solution for it.. going to have a look into the carrier iq thing.. any other suggestions are greatly appreciated!
Sent from my SM-G900F using XDA Premium 4 mobile app
benno4403 said:
I still haven't found a solution for it.. going to have a look into the carrier iq thing.. any other suggestions are greatly appreciated!
Sent from my SM-G900F using XDA Premium 4 mobile app
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The first thing I did was disable carrier iq when I got my s5 and after seeing this post I made a call to check for the noise and I dont hear it so maybe the carrier iq thing is the ticket.
dawgboy1783 said:
The first thing I did was disable carrier iq when I got my s5 and after seeing this post I made a call to check for the noise and I dont hear it so maybe the carrier iq thing is the ticket.
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Click to collapse
Sorry.. but what exactly do you mean by "disable carrier iq"? Cause I'm a real newbie when it comes to doing administrative stuff to your phone...
I also thought that it maybe could be worth Factory reseting your phone? But I've got a lot of settings and stuff that I don't want to do again.. but if it's really needed I'll do it.
dannik93 said:
Sorry.. but what exactly do you mean by "disable carrier iq"? Cause I'm a real newbie when it comes to doing administrative stuff to your phone...
I also thought that it maybe could be worth Factory reseting your phone? But I've got a lot of settings and stuff that I don't want to do again.. but if it's really needed I'll do it.
Click to expand...
Click to collapse
Well if you are not rooted go into settings then backup and reset and then collect diagnostics and uncheck it and this theoretically turns it off, now if you are rooted you can install root explorer open it up make sure that you are mounted as rw then search the root directory for carrier iq and delete it this removes it from the device.
Sent from my SGH-M919 using XDA Premium 4 mobile app
dawgboy1783 said:
Well if you are not rooted go into settings then backup and reset and then collect diagnostics and uncheck it and this theoretically turns it off, now if you are rooted you can install root explorer open it up make sure that you are mounted as rw then search the root directory for carrier iq and delete it this removes it from the device.
Sent from my SGH-M919 using XDA Premium 4 mobile app
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I tried that. But I'm afraid it did not work.. The annoying sound is still active. But the weird thing is that sometimes and on some calls it's occures very often and being annoying as hell.. and then again it can be off for like another call that lasts 30min+.. I hope that it's the phones own speaker that's broken or something..
Haha I hope you're wrong.. I really hope it's related to carrier iq
Sent from my SM-G900F using XDA Premium 4 mobile app
benno4403 said:
Haha I hope you're wrong.. I really hope it's related to carrier iq
Sent from my SM-G900F using XDA Premium 4 mobile app
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Shiet... Well I don't know what to do. Maybe I'll have to put it in service after all..
dannik93 said:
Shiet... Well I don't know what to do. Maybe I'll have to put it in service after all..
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Ok did you guys did you try tutning noise reduction off in call settings that also does some weird shizz so I usualy leave it off, try that and see what happens.
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dawgboy1783 said:
Ok did you guys did you try tutning noise reduction off in call settings that also does some weird shizz so I usualy leave it off, try that and see what happens.
Sent from my SGH-M919 using XDA Premium 4 mobile app
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Yeah. I tried all of them regular settings. Minutebeep, noise reduction etc.. The sound kept going. But I also noticed that when I connected my headphones and talked trough them that there was no annoying sound.. so I guess it's something with the phones own speaker.
But I put the phone on service today after 11 days of usage... lol. Hope they'll fix it!
I don't hear the issue when I'm using bluetooth in my car either. That being said I'm pretty sure it's a issue with the speaker in the phone. Time to swap it out for another device!
undergrad said:
I don't hear the issue when I'm using bluetooth in my car either. That being said I'm pretty sure it's a issue with the speaker in the phone. Time to swap it out for another device!
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Click to collapse
So Undergrad.. are you really swapping it in for another phone? They actually gave me that option.. but I kind of said no.. I just wanted my phone to work 100%.. maybe it was a stupid choice..
dannik93 said:
So Undergrad.. are you really swapping it in for another phone? They actually gave me that option.. but I kind of said no.. I just wanted my phone to work 100%.. maybe it was a stupid choice..
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Click to collapse
Target is ordering me a new device and hopefully it resolves the issue. It certainly appears that the issue is with the speaker.

Bluetooth not working, probably after rooting

Hi guys,
Somebody has happened something similar to me, BT stopped working after rooting?
I did factory reset. I haven't tried Odin back to stock yet.
Sent from my C811 4G using XDA Premium 4 mobile app
motumbo said:
Hi guys,
Somebody has happened something similar to me, BT stopped working after rooting?
I did factory reset. I haven't tried Odin back to stock yet.
Sent from my C811 4G using XDA Premium 4 mobile app
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Click to collapse
Mine still works after rooting
djbling said:
Mine still works after rooting
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Click to collapse
Mine is working also without issue. It doesnt have anything to do with root.
Go into app manager and find the 2 bluetooth apps and clear the data and restart your phone. See if that helps
motumbo said:
Hi guys,
Somebody has happened something similar to me, BT stopped working after rooting?
I did factory reset. I haven't tried Odin back to stock yet.
Sent from my C811 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you are attempting to use bluetooth headphones and the above method does not work, when you turn on the headphones continue to hold the power button after they turn on, and in a few seconds it will wipe the paired devices and allow you to pair again. (Happened with my headphones and took forever to figure that out.) I'm sure a similar method would work for other non-headphone devices.
I never hated a phone that much as this one. Having it is a nightmare, first no root then Bluetooth issue and now warning: camera failed. I'm gonna return this crap, once I get the replacement one I'll sell it asap.
Sent from my C811 4G using XDA Premium 4 mobile app
did you disable or delete anything after rooting? rooting doesn't alter things like this, users with root access do.
my Bluetooth works flawlessly after rooting.
I rooted and disabled many apps. Still have Bluetooth that I use to make calls with my radio. And I sent my buddy the Pandora with unlimited skips yesterday with Bluetooth. It's probably a user error.
Sent from my SM-G900V using Tapatalk
jakeneal22 said:
I rooted and disabled many apps. Still have Bluetooth that I use to make calls with my radio. And I sent my buddy the Pandora with unlimited skips yesterday with Bluetooth. It's probably a user error.
Sent from my SM-G900V using Tapatalk
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Click to collapse
lol most likely is a user error.. he messed up his bluetooth n blamed it on rooting smh.. its been said that whatever you do after youre rooted is on you.. if u dont kno wat youre doing with root then i wouldnt mess with it.. as suggested, odin back to stock and if that doesnt fix it then its not user error lol
Sent from my SM-G900V using XDA Premium HD app

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