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HAS ANY1 SENT THEIR X1 TO Kuehne + NageL BEFORE?
WHAT IS THEIR TURNOVER TIME?
berlinberlin said:
HAS ANY1 SENT THEIR X1 TO Kuehne + NageL BEFORE?
WHAT IS THEIR TURNOVER TIME?
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Why the hell would you send your phone to Kuehne + Nagel? They are a major international freight forwarder. You shouldn't be sending packages like your phone through them, it makes no sense.
Edit: We use K&N at my work to ship/deliver 20ft and 40ft containers from Thailand to the USA all the time. I can only speak for their turn around time in this area...compared to our other forwarders K&N is about 10 days longer and slightly more expensive to all of our destinations. We stop using them this month
mlinz said:
Why the hell would you send your phone to Kuehne + Nagel? They are a major international freight forwarder. You shouldn't be sending packages like your phone through them, it makes no sense.
Edit: We use K&N at my work to ship/deliver 20ft and 40ft containers from Thailand to the USA all the time. I can only speak for their turn around time in this area...compared to our other forwarders K&N is about 10 days longer and slightly more expensive to all of our destinations. We stop using them this month
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NO NO NO !
K&N IS RESPONSIBLE FOR REPAIRING SONY ERICSSON IN THE UK...
A Sony Ericsson approved service point is:
Kuehne + Nagel Logistics Ltd
Unit 2a
Appletree Road
Chipping Warden
OX17 1LL
Tel: 01295662101
I'm afraid I don't know what their service is like as I have never used them.
However, please don't shout (use capitals), it lessens the chances further that you'll get a reasonable response.
I need by phone so badly cant believe they are telling me the parts are now out of stock god knows when i could get my fone back
What's gone wrong with it? I'd be gutted having to spend any time without it, I'm still considering sending mine back because of the so called "light leakage" on the screen.
SquidgyB said:
What's gone wrong with it? I'd be gutted having to spend any time without it, I'm still considering sending mine back because of the so called "light leakage" on the screen.
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mine always crashes at the boot screen (the greenwindows mobile welcome screen) so i want to get it fixed....
i'd seriously recommend you not to send yours to repair better get it exchanged......
i will call back on monday and check if it's been fixed or not...
This still seems weird, K&N is a logistics, freight company. They don't repair phones in house for Sony. If anything they may have some deal with Sony to send phones back to the factory to be repaired.
it has been a week since i posted my phone and they havnt even touched it yet!
i genuinely NOT recommend anyone sending in their xperia to k&n...
mlinz said:
This still seems weird, K&N is a logistics, freight company. They don't repair phones in house for Sony. If anything they may have some deal with Sony to send phones back to the factory to be repaired.
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Not really UTL have been repairing the phones for Vodafone for years and they work in car spares.
As with most of these companies they do a bit on the side and before you know it, it turns into one of their bigger activities.
when i unboxed my galaxy s2 and removed the cover i found two scratches ,one in the mindle from one side to the other and one from top to bottom to the right side.and it seems that they are from the inside
Take it back to the dealer / vendor.
Sent from my LG-P500 using XDA Premium App
i have an optimus x2 and i was about to sell it but now i do not know.and before that i had galaxy s and i did not had such problems.it is sad for 600 euros device
i think is all cheap plastic and materials
john2678 said:
i have an optimus x2 and i was about to sell it but now i do not know.and before that i had galaxy s and i did not had such problems.it is sad for 600 euros device
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john2678 said:
i think is all cheap plastic and materials
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Wow. Get a clue. Send it back and get a new one.
There is no "problems", this certainly isn't a wide spread problem. Maybe look at your retailer before blaming Samsung.
john2678 said:
i have an optimus x2 and i was about to sell it but now i do not know.and before that i had galaxy s and i did not had such problems.it is sad for 600 euros device
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That's pretty expensive, in Holland you can get one for e490(and for me it was almost free because I renewed my contract)
http://tweakers.net/pricewatch/277723/samsung-galaxy-s-ii-i9100-zwart.html
yes but the problem is not from the outside but from the inside.the retailer oppened the glass and scratced it inside?how they did that?
Who cares, return it get a new phone from a cheaper retailer
in greece the price is the same everywere
Doesn't matter if it's 6 euros, 600 euros or 60000 euros. A few will have manufacturing defects. Looks like you got one of those.
Take it back and exchange it or refund it if you think it's 'all cheap plastic'.
What do you want us to do?
i don"t want you to do anything.but to see people from samsung to check all the devices before they send it to us.my phone is samsung,my tv is samsung, my bd player is samsung...
This is a mass-produced device, not a coach-built Rolls-Royce or even a Vertu. There are general QC checks per batch but there are bound to be several defective units ending up in consumers' hands.
It is always possible that it was damaged in-transit, and nobody can prevent that.
Just take it back and get an exchange or refund. Not hard, and it's not like they're going to charge you or anything.
take it back and swap it
did you really need to come on here and post to realise what you had to do???
Dickie
i thought this forum was built to post our problems and solutions.i know what i have to do...
If you have a problem with the phone then talk to your retailer or Samsung. Coming or a forum that is dedicated to people who actually own the phone - you're not going to get a positive response if you come in a start rubbishing the device as "cheap plastic".
Hi guys I haven't been able to find any information about this on the Sony site, google, or on here.
My mate dropped his IPhone onto my Xperia Play my screen is demolished (very poorly built imo).
Would love to repair or replace the screen rather then buying a new unit any help would be greatly appreciated.
..... Poorly made??? There are a lot of people with broken iphone screens from dropping too.. What were you expecting? Titanium screens? There are second hand mobile phone stores that repairs screens.
Sent from my R800a using XDA App
I'm just having a cry after loosing my xperia after only a week.
which city?
there are a few around sydney china town, and the shop next to elizabeth arcade @ brisbane
chinese rules!
good luck
I'm in Melbourne,
Been ringing a few places none of them have anything for the Xperia Play.
Do sony have any repair centres?
A few digitisers listed on ebay if you want to diy
Get your m8 to fix it, as its his fault I'm guessing :-?
Yeah he'll be paying for it, but still trying to locate how and where to fix.
I think if I tried diy I'll end up with alot more broken then just the screen.
What about posting it to Sony for a fix ?
Sent from my R800i using XDA App
Duramajin said:
Yeah he'll be paying for it, but still trying to locate how and where to fix.
I think if I tried diy I'll end up with alot more broken then just the screen.
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That sucks man, I have repaired many screens on phones, I own a play and looking at deconstruction its easier then a HD2... Buy a digitiser off ebay and DIY if you fail you could post it to me in Canberra and ill finish the job.
to DIY it appears to remove screws from back around battery etc, split that part, remove ribbons and main board, remove screen connector ribbon.
disconnect Rail screws
4 screws on back of screen, remove these split screen open.
I have just smashed my screen here on my XP in the UK. Not happy. Need somewhere to fix it. Don't fancy taking it apart.
Sony's "official" repair place in Melbourne is Fonebiz.
Took me about 20 rings before anyone answered the phone, they are unsure if they can replace/fix it or when they will have stock to do so, they are unsure of the price but they want 30 upfront for something that isnt guaranteed and I'll have the option to go through with it once they complete the "quote".
Not really happy with the above, even though I'm not going to be paying for the repair as it was my mate that smashed my screen, I was hoping for something more "official" then some random mobile phone repair company.
Duramajin said:
Sony's "official" repair place in Melbourne is Fonebiz.
Took me about 20 rings before anyone answered the phone, they are unsure if they can replace/fix it or when they will have stock to do so, they are unsure of the price but they want 30 upfront for something that isnt guaranteed and I'll have the option to go through with it once they complete the "quote".
Not really happy with the above, even though I'm not going to be paying for the repair as it was my mate that smashed my screen, I was hoping for something more "official" then some random mobile phone repair company.
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Hi friend,
i have store in west footscray melbourne 3012. we have many screens in stock and can repair for you on the same day. Cost $150. 100% genuine screen no fake. Please let me know if this is ok and i will satisfy and give address. Sorry for poor english
Liem
Just wondered if any of you are going to insure your HTC One and if so who with?
- Adam
Probably with Protect your bubble.
Think they quote £5.99/month.
Either that or go with whoever T-Mobile UK endorses depending on price.
Most bank accounts these days have free mobile cover
Sent from my HTC One X using xda premium
Nokiacrazi said:
Probably with Protect your bubble.
Think they quote £5.99/month.
Either that or go with whoever T-Mobile UK endorses depending on price.
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Yeah i just checked PYB and its 5.99 and an extra £1 to also cover loss.
When i ordered my upgrade from t-mobile they offered me insurance for £10p/m and from what you said I'm guessing that would just be from a company they use. She also asked if i had insurance from elsewhere when i declined the offer so I'm guessing that means they could be willing to reduce their premium.
I'm guessing PYB is a reliable company to use though so might just go for that...
- Adam
combat goofwing said:
Most bank accounts these days have free mobile cover
Sent from my HTC One X using xda premium
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Or breakdown, mobile and travel, for a tenner which is good come to think of it.
Be wary of PMB, heard bad stories about them
Best one seems to be by reviews
http://www.insurance2go.co.uk/
Adam182 said:
Just wondered if any of you are going to insure your HTC One and if so who with?
- Adam
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Phones4u do a very nice almost instant replacement (based on stock) for £5.00 a month.
TheHEFTA said:
Phones4u do a very nice almost instant replacement (based on stock) for £5.00 a month.
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But it doesn't include loss or theft. Only covers damage. Looking at the terms, they will repair when possible, else will replace in store or next day if stock isn't available. Guess if you do break your phone, best hope it's broken beyond repair so it gets replaced rather than repaired!
I`m going direct with T-Mobile for insurance
It`s 10 quid per month but covers loss,theft and damage and also abroad! you can also backup your photos and contacts and they will send a new phone out within 24hr with the pics and contacts you backed up, seems pretty good to me!
I heard bad things about 3rd party insurance that they take ages to pay out so your left with no phone! just best to go direct with your provider
Guys, take a look at http://www.insureandgo.com/gadget-insurance.html cost me £62.50 for annual cover on an S3 and will be changing my policy to be the One as soon as their site stops failing. This is with 24 hour recovery, 'breakdown cover' and accidental damage
LadFromWales85 said:
But it doesn't include loss or theft. Only covers damage. Looking at the terms, they will repair when possible, else will replace in store or next day if stock isn't available. Guess if you do break your phone, best hope it's broken beyond repair so it gets replaced rather than repaired!
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If its the HTC One it will be replaced given how difficult it looks to repair on iFixit.
What about squaretrade warranty.
It's £46.99 for 2 years with accident protection. £50 excess on mobiles.
Mines with my bank Nationwide... gives awesome cover, far better than anything you can buy standalone. Entire account costs me £10 a month and get loads of other things with it.
Okay, getting this phone from O2 whose insurance is £12.50
£60 excess for first, then £120 for each thereafter which is vry steep.
Will be cancelling and finding an alternative, do we have any recommendations?
Martin Lewis mention about Insurance2go.... Any thoughts?
superleeds27 said:
Okay, getting this phone from O2 whose insurance is £12.50
£60 excess for first, then £120 for each thereafter which is vry steep.
Will be cancelling and finding an alternative, do we have any recommendations?
Martin Lewis mention about Insurance2go.... Any thoughts?
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I've heard many horror stories about Insurance2go although my experience with them has been good. Damaged my Galaxy S2 screen when I dropped it and it hit the side of my table. All they asked for was proof I owned the phone and proof that the phone had been used to make calls or texts the day before the incident (to stop fraud). Sent them my phone, paid the excess and that was it. Took a total of 5 days
Galactus said:
I've heard many horror stories about Insurance2go although my experience with them has been good. Damaged my Galaxy S2 screen when I dropped it and it hit the side of my table. All they asked for was proof I owned the phone and proof that the phone had been used to make calls or texts the day before the incident (to stop fraud). Sent them my phone, paid the excess and that was it. Took a total of 5 days
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Touch wood, ive never had a major issue with damaging my phone etc.
I just want that cover there for reassurance.
o2's cost is just too much!
What policy where you on with Insurance2go? Im looking at the £5.99 one
superleeds27 said:
Touch wood, ive never had a major issue with damaging my phone etc.
I just want that cover there for reassurance.
o2's cost is just too much!
What policy where you on with Insurance2go? Im looking at the £5.99 one
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I had the lite cover which excludes loss (the terms for loss are simply foolish). Everything went smoothly. Most phones companies insurance is off the charts, the positive is that a lot of them guarantee you a new phone within 48 hours
Thats what you pay for really isn't it!
Just thinking about O2 insurance, its £245 over two years! which if i have no issues with is a massive waste.
I still think id opt for the policy with loss, it's still half the price of O2, there just in case too
Use my royalties gold account for insurance don't even have to register ure device anymore
Sent from my HTC One using xda premium
superleeds27 said:
Thats what you pay for really isn't it!
Just thinking about O2 insurance, its £245 over two years! which if i have no issues with is a massive waste.
I still think id opt for the policy with loss, it's still half the price of O2, there just in case too
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Yeah you'll still be saving a load of money. I'd rather wait a few days and get my phone repaired at a cheaper cost personally than pay a premium for a 2 day guarantee
The touch screen is fine. If I go in to the Samsung store near me, what are they likely to charge me? Anyone been through the process with Samsung? Thanks.
i think they charge around £300. don't tell me you've dropped it
free2live said:
i think they charge around £300. don't tell me you've dropped it
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£300!? That's like 50% of the overall price! Ridiculous.
And yeah...dropped it First time I've ever dropped a phone and smashed a screen. Absolutely smashed all over. It only fell from a foot or two, landed face down on hard flooring.
I do however have insurance, but I'm getting some bad vibes from the insurance company and revisiting reviews on them they're receiving an increasing number of negative reviews. When I took it out they had positive reviews. I'll reserve judgement though until I've gone through the process. They're registered with the FCA so if it goes sour I'll go down the ombudsman route and ask my CC company to recover the premium I paid. I'm hoping it doesn't come to that though.
I was asking about Samsung's price just out of curiosity really.
Whom you insured with
Go to a Carphone Warehouse store. Their Geek Squad thing is an official repair provider and they charge £170 ish. I had to get mine fixed a couple of months ago and thats what I did. Still expensive tho!
sutty86 said:
Whom you insured with
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LoveitCoverit
WelshBluebird said:
Go to a Carphone Warehouse store. Their Geek Squad thing is an official repair provider and they charge £170 ish. I had to get mine fixed a couple of months ago and thats what I did. Still expensive tho!
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Thanks for that mate. Worth knowing in case insurance falls through.
Won't help you now but for future reference, Gadget Cover are good. My circle of friends all use them. They always have discount codes available.
At the time we got yearly coverage of the S7 Edge for £65 for the year including loss, excess charge of £50. Used them previously to fix my OnePlus One, my Dads OnePlus One and my old Galaxy S3 (When it was still the hottest thing around lol).
WelshBluebird said:
Go to a Carphone Warehouse store. Their Geek Squad thing is an official repair provider and they charge £170 ish. I had to get mine fixed a couple of months ago and thats what I did. Still expensive tho!
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Apparently there is a Nationwide short supply on replacement screens for most Samsung models. So the insurers, which I find weird, have asked me to obtain a quote, send it to them, if they approve it get the work done and they will send me a cheque as reimbursement (less the excess).
Went to the Samsung Experience store in Milton Keynes which is run by Carphone Warehouse. Quote for repair was £190.
Cracked my screen about 3 months ago when jogging home from the gym (1 mile). No idea how it happened as it was in a arm strap and I didn't bump into anything. Anyway went to the Samsung service centre in Surrey Quays, London. £200 to replace and picked it up the day after. Never smashed a phone screen before that. This phone screen concerns me in that I think it is not as strong as other phones.
Actually what i have heard that the whole digitizer (full screen and glass) has to be changed , glass can't be replaced separately.
Just thought I'd drop in and update on my experience. So after chasing my claim for awhile, eventually the insurance company sent me a cheque for £140 (to cover the £190 price for repair less my £50 excess). Not 100% satisfied with the service I've received from the insurance company as the policy I purchased was a premium policy which meant I should have been a day or two without my phone at the most, not several weeks.
Anyway, long story short, I got it repaired at the Samsung Experience Store in Central Milton Keynes (which is operated by The Carphone Warehouse incidentally). They replaced the whole front section which includes the silver frame - which was an extra bonus really as I'd scuffed that in one corner.
Although the price is pretty steep at £190 I can't fault the service. I had the phone back within a week and they did a damn good job on it. As they're authorised repair center the warranty and waterproof rating remain in tact.
Chris_c81 said:
Apparently there is a Nationwide short supply on replacement screens for most Samsung models. So the insurers, which I find weird, have asked me to obtain a quote, send it to them, if they approve it get the work done and they will send me a cheque as reimbursement (less the excess).
Went to the Samsung Experience store in Milton Keynes which is run by Carphone Warehouse. Quote for repair was £190.
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odd if an insurer cannot repair within 48 hours they should usually send a replacement or pay you cash to buy a new one. Have nationwide phone insurance and they are good.
mikey_sk said:
odd if an insurer cannot repair within 48 hours they should usually send a replacement or pay you cash to buy a new one. Have nationwide phone insurance and they are good.
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To be honest, although they came through in the end, I'm not convinced they're a reliable insurance company. I was lured in by some good reviews however more recently their reviews have nose dived. And I quickly realised what was going on. Basically when you purchase the policy, about a day later you're sent a review link for the reviews website they quote all over their website. Naturally, your only experience with the company at that point is purchasing the policy, which is a smooth and painless process. So they quickly rack up decent reviews by asking for a review early doors. The reviewers who waited to review until they needed to claim, have not so good things to say about them in recent months.
My next insurance policy will be a "new for old" policy. That will be the selling point I look for as a lot of the cheaper policies are refurbished for old or equivalent for old.
Looks like I also will be looking into a screen change. I'm undecided which direction to go yet. Best bit is I didn't drop mine I pressed the power button and a small arc crack formed around the button never had anything like this before can't say I'm impressed really.
Original poster whom you with name and shame...
Edit
Seen it.
Gadget cover get a good write up quite cheap also