Hello, earlier today i felt the device was very warm, i tried to switch it on but it dint respond, even to a reset. when i plugged it into the wall charger all i get is the right hand LED glowing red.
HELP!!!!!!!!!!! how do i hard reset it or get it to work again!!!!!!
i would call in orange care, but im out of the country and i really need the pda functionality!!!!
Unlucky. The 'red' light on most HTC devices indicates a serious power problem, usually it means that the battery is dead (as opposed to simply having run out of charge) or very close to death. You can probably get it working again with a new battery, if the incident hasn't damaged any other components.
i had this with my JJ after I accidently let the battery run down, I plugged it in and led went red and unit would not power on, left it plugged in started scanning the manual and web about a red led, 30 mins later, JJ just switched on and all fine.
It's worth a go and ive not had problem since
i dont think that was the case...
i have a feeling it might have been a short or something, because the unit was SERIOUSLY hot.....
nothing i did worked....until............
final time before giving up, the light was still red etc.
i figured what the heck, either way its dead and im going to get a replacement.
i then gave it fairly hard thump
the red light disappeared. i thought to myself, oh crap, i've really killed it.
then i reset it............. IT BOOTED UP!!!!!!!!!!!!!!!
and all my info still intact......brilliant.....im still going to try and get a replacement when i get back, but thank goodness.
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
afhstingray said:
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
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Click to collapse
Actually, it's called percussive maintenance, "the fine art of whacking a machine till it works"
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
I would recommend not using the machine too much until you can get a replacement battery if I were you. Lithium batteries will get very very hot (in some cases expand and ignite) if they are dis-charged too far. Most equipment which uses lithium technologies will have a voltage cut-off on the power input. As each cell is a nominal 3.3V-3.6V, this is often at around 3V in order to not discharge the battery too far. I would have hoped that this was a HARDWARE function rather than software. However with what you have described, if the voltage cutout was somehow disabled, then this could explain the problems.
Of the units that I have seen in the past like this, the red LED would describe the battery voltage being too low to safely power the unit (i.e. battery be dead). Generally a couple of minutes charge will bring it up to a safe working value. However, after 30 minutes this certainly should have been enough. On one of my motorola units, the battery has expanded a couple of millimeters as it starts to dissociate. It may be worth you checking to see whether the battery in your universal has distorted in any way.
Hmm the red light comes on mine all the time.
It just means the battery is low and the unit is charging. .
It should turn green when the battery is at or near optimum charge.
no....thats not the red, charging is orangy when i say red i mean PROPER red. battery is not distorted, and to the best of my knowledge the unit had a good charge, im pretty sure it must have been some kind of hardware short, and am going to call orange as soon as im back in the country.
dosent explain though why when i whacked it it started working again. the whack instantly made the light go out :wink:
i did a battery rundown test as soon as i got the unit, and posted the results on the forum, if the cut off was not working, i would have ended up with a red light then.
i dont have the manual with me now, but is there any documentation on the red light?
Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs
Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
JOEJOETHEJOEY said:
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
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Click to collapse
this is damn scary! Every day more people add on to the "my univ's gone dead after a small drop" community :?
When my univ was brand new, a friend of mine dropped it from a coffee bar table 3 feet high, and i still heave a sigh! Cant believe nothing happened...!
But one thing i guess we all know, its a "drop" away to kiss our device good bye :roll:
hope you get it back up and running m8! look around the forums, there are lots of breakdown-solutions threads...
cheers,
San
nice work afhstingray
do you think it was a baterry problem.
i have often used my battery till tit just ran out, from what i read in the post it seems to be a bad practice. anyway to turn off the phone
i doubt it was a battery problem as i've been using it until now without problems. (i didnt get a replacement as soon as i got back cos im waiting for this unit to get a bit scruffy before i get it replaced)
i had this once on my c500 as well, but taking out the battery for an hour did the trick. so i dont think the problem is related.
i've dropped my universal quite a few times already and im happy to say other than a few annoying dings on the metal plate with the orange logo, its working fine. and 2 of the drops were pretty bad ones too, i thought for sure the screen would die or crack. guess i got lucky and it hit the floor at an angle not too critical
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
ViaraiX said:
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
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wouldnt it have worked if it was plugged into the AC then?
Well my Exec was dropped onto concrete at the petrol station whilst I was trying to sort out TomTom and fill up my Yamaha R6 bike at the same time :roll:
No problems, just a couple of case marks.
I guess multitasking should be left to the ladies and computers :lol:
steverae said:
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
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Click to collapse
Also explains why Servers are built so solidly.
When you are trying to recover a server at 2am in the morning they need to stand up to all but a sledgehammer :twisted:
Ok i got an extremely bad problem
i brought a hd2 from ebay with a fault, which was the person said he dropped the phone and the screen cracked then he replaced it with new screen and digitizer, but he said after he did that the phone only starts up sometimes, anyway i won the bid and when i recieved it i put the charger in and it turned on by itself and was stuck ar htc screen i took the charger out and the phone went off, so i put the charger back in again and it didnt turn on this time, tookout battery and did reset and hard reset and still nothing? the phone doesnt have hardspl.
so i opened the phone up and look to see if anything was lose which it wasnt and i also manged to damage the volume flex cable and the bottom buttons flex!
so i left my phone overnight and in the morning i put the battery in and put it on charge and A RED LED LIGHT CAME ON!!!! which means it was charging so i thought if i press the reset button it come on, so i pressed the soft reset and nothing came on and the red light dissapeared and it doesnt come back again?
Can anybody help me whats wrong?
Since the previous owner has dropped the phone, anything could have went wrong.
First, check the battery pins on your phone, and make sure they are straight (not bent, not eve a little)
Hi I tryed that but it still don't work, also to follow up I put my htc in fridge for 5 mins and put in usb and orange light comes on so I left it for couple of hours and after it finished charging it virbrates and screen comes on but it just stays black so I took out battery and it didn't startup, so battery is fully charged and I. Put phone back in fridge and put usb back in and orange light came on again, so this time I pull out usb cable and the light is still on??? And I pull out battery and it goes off I don't know what's wrong???? Its driving me nuts!!!
Edit - ignore what I wrote above, okay I left phone in fridge and I put battery in and then I put in usb and orange led light comes on then the phone vibrates and the htc logo screen comes up but it is frozen there and I can't reset because I have no buttons because I broke the flex ribbon. I pull out battery and it turns off and it doesn't come back on so I put usb in and then battery and nothing but I can feel a tiny bit of vibration but not as strong as before. Its soo wierd the phone only powers when I leave it in fridge.
really need a solution fast
Please guys I really need a solution, don't leave me hanging. I was going to buy a new motherboard but I don't know whether its worth it because I font want to waste money.
I can't answer your question. But I know for fact that if the hd2 overheats monsterously the processor melts off it's spot or something and the phone starts to reboot at 25-30 Celsius degrees and that could explain cooling it down lets it boot. My suggestion is to sell the phone on Ebay as SLIGHTLY damaged Hahahah!
infact thats what i done i put it on ebay if anyone wants it let me, mint condition except boot failure I don't think it the processor because I can connect to usb and it comes as qualcomm data
The phone tries to turn on because I see the vibration motor turn once but nothing else happens?
facepalm.
....
Was there any need of facepalm makes you look like a retard. Don't do it please
Hi everyone,
a friend of mine's Nexus 4 has this strange behavior.
It went into water for about 1 second: unfortunately, she was working far from home and needed to keep the phone on for working reasons, I know and told her that the best would have been to switch it off and put in a bag of rice.
In any case, after few minutes where she was not able to listen to the people speaking, and the same on the other side (she was not listened), she kept the phone in a pocket and under the sun, and suddenly everything went fine: probably some water in the audio jack made the phone think the earplugs were plugged, and then this was fixed.
In the rest of the day everything was working, and we thought that, thanks to the hot day and the phone under the sun, the humidity has dried up.
At night when she came back home, she switched the phone off and put in the rice for the night.
The day after, she tried to switch the phone on, and nothing happend.
Screen black, no signals.
After reading something on the internet, she plugged the charger, and kept power+volume down buttons pushed: after some time, the red light appears, just one fast blink and then dark again.
So, we ordered a replacement battery (I have already substituted a Nexus 4 battery of another friend of mine), which arrived yesterday. I proceeded with the substitution, everything went fine (and I noticed that the internal water detectors are still perfect white, only the one in the sim tray is pink), but when I plugged the usb charger, again nothing happened. This time, holding power+volume down made the red light appear and stay solid, no blinking, no disappearing, until I unplug the phone, at that moment it disappears.
I let her charge the phone for the whole night, but still the same issue this morning.
What can the problem be?
It sounds strange to me that at first the phone worked and then it stopped at the first switch off (and I think that she powered off and on the phone right after the incident, and was still working) :-\
And I'm not able to understand the red light behavior...can someone help please?
Many many thanks :-[
I was on my computer when i remembered i has something written in my tablet's notes that was important. I took it out of my bag and noticed it wouldn't turn on, it was out of battery (hadn't touched it for about a week). I just plugged it in the proper asus charger and put it down and went straight back on my computer.
I decide to check on it after 2 hours thinking it would be near or fully charged. I pick it up and noticed it was on a blank back lit screen. I unplugged it and then the screen turned straight off. Wondering if it didn't charge at all i re-plugged it in. There was no google logo (rooted), instead it turn on with a lit black screen and off and repeating a few times and then small thin artifact pixels run across the screen (red, blue and yellowy colours) and then stay at a black lit screen like when i first picked it up. I had just noticed a small buzzing sound while this was happening and still does so when stuck at the screen. I'm pretty sure it was buzzing when i had found it.
I redid what i had done (unplug, replug) and watch to see if it did the same thing. It did. I tried to power it off while it was at the black screen and it did, but then it would turn back on and etc. Same if i tried to enter boot loader or any key combinations.
I've tried disconnecting the battery and reconnecting and same effect (tried it without battery attached also)
I have a feeling it is dead now and i have no other ideas (checked many forums but got nothing).
Any help would be appreciated.
yvgamer94 said:
I have a feeling it is dead now and i have no other ideas (checked many forums but got nothing).
Any help would be appreciated.
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Click to collapse
It's surely hardware failure, have take some humidity or something like that?
Try press power for 60 seconds, if you wont see any Google logo there's some hardware failure you need to RMA ( http://en.wikipedia.org/wiki/Return_merchandise_authorization )
found the fix
I found away to fix my nexus 7. You could be right how it might have a minor hardware fault, live in australia in the high hot tropics (high humidity). I decide just to plug it into my computer usb charger instead of the proper charger since it had a lower max amp output. Against my ear, a much fainter buzzing is still heard but this time, there was nothing. No power, no back lit black screen, just a very faint buzzing. Decided to let it sit just to see what happens. After an hour or so, i decided to press the power button and noticed there was a battery charging signal. To my delight, I'm sure it was in working order now so i powered it on and oh how relieved i was.
I determined that my device might have had a small hardware fault that made it draw to much power from the 2 amp original charger and thus why the tablet could not boot up properly (from battery depletion). Either that or my charger could be bugged to. But the thing is, since it charged to slow from the usb, i plugged in the proper charger and it worked fine. Just have to try not deplete my battery i guess.
Thanks.
Unfortunately my 5 month old phone dropped into water and stopped working :crying:. After much research, I have successfully opened up the phone following this excellent demo without causing any damage to the screen and body.
As shown in the pictures below there are rust near the connection slot between screen and the mother board. Actually that is the only place I've notice any visual anomaly. After thoroughly dissemble everything from the mother board and clear all the rust with 99% alcohol then putting them back together, I'm still stuck on the following status:
- When disconnected from wall charger, and long press the power button, the LED lights had a very brief green flash, then went dark. After that when I touch the finger reader in the back, the machine vibrate as if it is trying to read the finger print, but the screen stay black (dead).
- When connected with the wall charger, the LED first show flashing red light for about one minute, then stay solid red for another few minutes, then turn off. Again, the finger print reader is responsive to touch, but the screen still stay dead.
- Finally, when connected with the 360 camera, the camera lights up and the internal fan also spin up, making me believe that the phone battery could be functional.
I tried pressing down power + volume down/up buttons simultaneously for 30 seconds to enter the bootloader, but the symptom stay the same, the screen remains dead.
I've also purchased a brand new screen replacement from a reliable vendor and tested it on the phone, still the same symptom. So I assume it is not the screen issue.
At this point, I would appreciate any help in:
1. Diagnostic. What does the 1-flash green light, flashing red light and solid red light means? Does the fact that finger print reader vibrate upon touch tell anything about what's working and what's not?
2. Other way to check the battery?
3. If I want to purchase a motherboard, given that I'm on AT&T, does the replacement need to come from another AT&T phone? I found one on Ebay where the seller mentioned the IMEI is clear but carrier is unverified. How does the comparability work?
Thank you for your help!
Hi! I would like to help you with this problem. First we would need a better picture of the motherboard, where the damage as been created. (Screen port)
Second, you could always give a call to Essential, I think they offer a replacement for 200$? Still cheaper than a new phone and don't worry about purchasing a phone that doesn't come from AT&T, I have the Telus model and it's the same as every other essential phone on the market.