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For some reason the market doesn't have a record of applications I purchased when I do a factory reset. I've tried it on various ROMs from the newest CM6 RC1 to the stock 2.2 for the nexus one. It seems like an issue with the market itself, or with my account. Not with a particular ROM/OS.
I sign into my Google account (The one I use for Checkout and the Market), under the downloads tab the only one listed is Google Maps. If I search for an application I've purchased before (Like SetCPU) it wants me to buy it again. I tried and can confirm that it WILL actually charge me a second time.
I am looking at my google checkout account now and can see that it clearly let me purchase the same application twice...
Does anyone have any ideas? Odly enough if I do a nandroid restore all of my apps work fine. I can uninstall, and re-download without paying. But the problem is eventually I am going to have to do a wipe. The crappy thing is Google doesn't have any formal 'support' for the market. And I am certainly not going to repurchase hundreds of dollars of apps..
I've had no issues. I had a G1 since day 1 bought tons of apps. Stopped using Android, 10 months later got a Nexus One, signed in and they're all there (purchased apps).
Flashed various builds of froyo, used cyanogmen 5.08, now 6 RC1, still no issues with purchased app history.
joey85 said:
For some reason the market doesn't have a record of applications I purchased when I do a factory reset. I've tried it on various ROMs from the newest CM6 RC1 to the stock 2.2 for the nexus one. It seems like an issue with the market itself, or with my account. Not with a particular ROM/OS.
I sign into my Google account (The one I use for Checkout and the Market), under the downloads tab the only one listed is Google Maps. If I search for an application I've purchased before (Like SetCPU) it wants me to buy it again. I tried and can confirm that it WILL actually charge me a second time.
I am looking at my google checkout account now and can see that it clearly let me purchase the same application twice...
Does anyone have any ideas? Odly enough if I do a nandroid restore all of my apps work fine. I can uninstall, and re-download without paying. But the problem is eventually I am going to have to do a wipe. The crappy thing is Google doesn't have any formal 'support' for the market. And I am certainly not going to repurchase hundreds of dollars of apps..
Click to expand...
Click to collapse
Edit: Sorry, didn't see read properly, you were referring to paid apps... they should always show up!
After a wipe, when you've signed in, instead of going to the Market to check for your apps, set the phone down for 15 mins or so.
Apparently firing up the Market interrupts the process.
Rusty! said:
After a wipe, when you've signed in, instead of going to the Market to check for your apps, set the phone down for 15 mins or so.
Apparently firing up the Market interrupts the process.
Click to expand...
Click to collapse
No luck with that. I've also just tried waiting about 24 hours or so and still nothing.
I have this same issue and had to purchase a couple of apps twice. One developer was kind enough to refund for the second purchase. The second developer has basically ignored my requests. It really pisses me off...
I have tried to contact the Google Checkout team, but you may as well be sending postcards to the moon...they are not helpful.
sainttjames said:
I have this same issue and had to purchase a couple of apps twice. One developer was kind enough to refund for the second purchase. The second developer has basically ignored my requests. It really pisses me off...
I have tried to contact the Google Checkout team, but you may as well be sending postcards to the moon...they are not helpful.
Click to expand...
Click to collapse
Seriously? I have 36 Paid application on my checkout. Thats sucks.
I know it is probably obvious question... but did you sign in to the same Google account from which you purchased them?
Clarkster said:
I know it is probably obvious question... but did you sign in to the same Google account from which you purchased them?
Click to expand...
Click to collapse
Yep, correct account and everything.
1. You should sign in with you account you bought the apps.
2. To check this you can sign in to google check out and check if apps exists.
3. Try to buy apps that you already paid, it should just download and doesn't take money from you.
Have you tried going to the application manager and clearing the Market Data and Cache?
vovkab said:
1. You should sign in with you account you bought the apps.
2. To check this you can sign in to google check out and check if apps exists.
3. Try to buy apps that you already paid, it should just download and doesn't take money from you.
Click to expand...
Click to collapse
Like I said, it doesn't just download the application. It acts as though it has no record. And yes it is the right Checkout account. It requires me to repurchase them.
vitorjna said:
Have you tried going to the application manager and clearing the Market Data and Cache?
Click to expand...
Click to collapse
Yep! I've also tried deleting my Billing Address and CC# out of checkout, and even changing my password hoping it will help "resync" things... Nothing Works.
I've just E-Mailed all developers. In under an hour I have had about 10 or so of them refund me, repurchased promptly after, even if the application was more than what I originally purchased it for, I want to support the developers. A few developers said that quite a few people have had this issue. I don't expect to get all refunded, but so far I am impressed with the support from them.
Google has to fix this issue, they should be required to have additional support other than a "Help Forum" that doesn't guarantee any response for the market. They get 30% of the income, they're taking in money from this, it is inexcusable that they will screw over their customers and their developers who are put in charge of making a call for Google's screw up.
I'll add my experience as well..
1. You should sign in with you account you bought the apps.
Check
2. To check this you can sign in to google check out and check if apps exists.
Check...and they are visible in the Checkout account
3. Try to buy apps that you already paid, it should just download and doesn't take money from you.
Negative. As I mentioned earlier...it only allows me to purchase...no downloads.
I had to factory reset my phone which is how I ended up in that sorry position. I fully expected to be able to download the apps again since the phone was tied into the same account.
One of the responses I received from Google Checkout was "You will not be charged for apps twice"...guess what? I was.
I am experiencing something similar on my account. After a wipe I do see the list of apps that I've purchased, but I no longer see a list of the apps I've previously downloaded and there is no automatic downloading of apps after first sign-in anymore either.
PrawnPoBoy said:
I am experiencing something similar on my account. After a wipe I do see the list of apps that I've purchased, but I no longer see a list of the apps I've previously downloaded and there is no automatic downloading of apps after first sign-in anymore either.
Click to expand...
Click to collapse
Heh, thats a step more than what I could get. Literally the market said I had Zero applications installed ever.
With the applications I did repurchase I tested it, Installed two or three, wiped, logged in again. And worked like it was supposed to after repurchasing them. Confirms it for me that something isn't right on Google's end.
PrawnPoBoy said:
I am experiencing something similar on my account. After a wipe I do see the list of apps that I've purchased, but I no longer see a list of the apps I've previously downloaded and there is no automatic downloading of apps after first sign-in anymore either.
Click to expand...
Click to collapse
do you skip first then sign in after words? I found that it only does automatic app restore if you set it up during setup...sadly for most Roms this means you must use carrier data, for Cyanogen roms I found a way to do this over Wifi...first install just the Cyanogen pack (no Gapps) turn on wifi, let it connect, then go into recovery flash the Gapps, then come back and do the setup...the apps should restore as if you signed up using carrier data.
But yea, you can't skip the setup process.
AbsoluteDesignz said:
do you skip first then sign in after words? I found that it only does automatic app restore if you set it up during setup...sadly for most Roms this means you must use carrier data, for Cyanogen roms I found a way to do this over Wifi...first install just the Cyanogen pack (no Gapps) turn on wifi, let it connect, then go into recovery flash the Gapps, then come back and do the setup...the apps should restore as if you signed up using carrier data.
But yea, you can't skip the setup process.
Click to expand...
Click to collapse
I did try it both at setup and after the fact. Neither worked.
I haven't tried flashing the rom, starting up, then flashing the Gapps. Depending on the response I get about the refunds I may or may not try that. Can you explain to me what exactly carrier data is?
joey85 said:
I did try it both at setup and after the fact. Neither worked.
I haven't tried flashing the rom, starting up, then flashing the Gapps. Depending on the response I get about the refunds I may or may not try that. But to be honest I am not holding out very much hope of that working...
Click to expand...
Click to collapse
that's a very weird problem and sadly sounds personal-ish to me...I've flashed roms like it was my job since the G1 days and never ever had this issue..and I've had 3 phones, 2 carriers, had a random weird thing happen with my phone and this one game that recognizes who u are to keep ur accounts, etc...and all paid apps always showed up (and auto app restore as well, well since N1)...
I really hope you fix this issue
There are many apps out there that will back up your apps. ASTRO file manager (free and excellent) can back up apps. It creates a folder on your sdcard titled backups/apps and puts an apk there for each app you backup. If I were you, I'd do a nandroid, backup all of my apps, do your factory reset or flash your rom, install astro, then navigate to backups/apps and reinstall your apps manually. And for that one you already purchased twice and the developer wouldn't refund the 2nd purchase, might as well email that apk to a friend to get some use out of the second seat you purchased.
My Backup Pro is another app that makes app backup easy, but it's a paid app. When you run it and select backup apps, it'll ask for each app whether you want to backup or not, and it'll create a folder on your sd card with a zip file containing all of the apks of apps you chose for it to back up. When you restore, it'll go through the list of apps in that zip file asking for each one whether you want to restore, and restore them.
AbsoluteDesignz said:
that's a very weird problem and sadly sounds personal-ish to me...I've flashed roms like it was my job since the G1 days and never ever had this issue..and I've had 3 phones, 2 carriers, had a random weird thing happen with my phone and this one game that recognizes who u are to keep ur accounts, etc...and all paid apps always showed up (and auto app restore as well, well since N1)...
I really hope you fix this issue
Click to expand...
Click to collapse
Yep, I have also probably done a full reset a dozen times. I'm not sure, heck for all I know google flagged me as suspicious or something. Who knows. I'm happy because I've gotten most of the major apps refunded (The ones that are $3-$10), so if I do have to buy any more again they'll mostly be the cheaper ones.
maxh said:
There are many apps out there that will back up your apps. ASTRO file manager (free and excellent) can back up apps. It creates a folder on your sdcard titled backups/apps and puts an apk there for each app you backup. If I were you, I'd do a nandroid, backup all of my apps, do your factory reset or flash your rom, install astro, then navigate to backups/apps and reinstall your apps manually. And for that one you already purchased twice and the developer wouldn't refund the 2nd purchase, might as well email that apk to a friend to get some use out of the second seat you purchased.
My Backup Pro is another app that makes app backup easy, but it's a paid app. When you run it and select backup apps, it'll ask for each app whether you want to backup or not, and it'll create a folder on your sd card with a zip file containing all of the apks of apps you chose for it to back up. When you restore, it'll go through the list of apps in that zip file asking for each one whether you want to restore, and restore them.
Click to expand...
Click to collapse
I'll have to look into those!
Today, around 5:00pm CST, I found that I could no longer update or find many of my installed apps. This has happened several times in the past, usually after installing a new custom ROM. I am currently on Simple Streak 1.2 with PerfUpdate.
I tried all of the "tricks" I know to get it to work. Cleared the cache and data in the Market app. I use v2.3.6 of the Market, so I installed the latest v3.4.4. All installed apps showed up but nearly all of the PAID apps said "not compatible". I also changed the fingerprint in build.prop. NOTHING WORKED!
I called Google Market Help tonight and after 20 minutes of clearing data and cache in Market app, Un-mounting and re-mounting sd card, and explaining to the tech that I have never been able to send apps from the Market to my Streak when logged into the Market on my PC, the tech put me on hold for 2-3 minutes. When he returned, he asked if my device was rooted and if it had a non-stock ROM. I answered yes to both. He then told me that Google has locked me out of my PAID apps because I have violated the Market policy by rooting and modifying the ROM in my device. He went on to say that "ROM developers put malicious code in their ROMs" and for that reason I was locked out of my PAID apps. He told me that I would be able to access my paid apps if I re-install the stock ROM and do not re-root the device.
I pointed out that there are numerous apps sold in the Market that are specifically for rooted devices or for rooting devices. He said this is true as Google does not limit the content of the apps. Only the access to the Market following purchase of those apps. I told him if I wanted a locked down device that I would have purchased an iPhone.
I have not changed my ROM since the day Simple Streak v1.2 was released. He said they finally caught up with me today. I guess I am a Rooted Android Criminal!!!
Since speaking with him, I have discovered many of my purchased apps are "no longer compatible or not found" as are a few of the free apps, primarily any free app dealing with rooting the device such as Root Explorer, Lookout Security, and Handcent SMS. Paid apps include Kaiten Mail, 3g Watchdog Pro, Visual Voicemail Plus.
I tried restoring a Nandroid backup from yesterday before the problem started but it didn't help.
I'm wondering if I just install the DSC Gingerbread Rom instead of the "Original Stock ROM", would the Market work? Any help or suggestions would be appreciated. I also asked if installing apps from Amazon would cause this problem. He said "it shouldn't." He didn't say "NO." Could this be Google tightening up things to increase Market sales and shut out Amazon? Just speculating.
I am also curious if anyone else is having this difficulty. Either with a Streak 5 or any other Android device. Seems Big Bother is Watching!!!
kraz
OMG.
Looks like new piracy wave is coming soon with such policy changes.
Time to reread Market agreement.
--
2.1 and 2.2 clearly states they can do it.
Use black markets and be black ninja
_n0p_ said:
OMG.
Looks like new piracy wave is coming soon with such policy changes.
Time to reread Market agreement.
--
2.1 and 2.2 clearly states they can do it.
Click to expand...
Click to collapse
I don't dispute that. The problem seems to be that they ARE doing that. I wonder what % of Android devices are rooted and what % have a custom ROM?
If I can't use the Market, I will have to get the updates and new apps somewhere else. The developers are the ones that will take the financial hit for this policy. That's too bad. The weird part is that I am locked out of my PAID apps, not very many of the free ones. That doesn't make any sense. I'm being punished for supporting the developers?!!!
kraz
If I remember correctly LA for devs states that Google can freely remove/limit access for published apps.
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Have you only one Android device to check whether device or full account is locked?
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Anyway, i'd feel absolutely clean using pirated, but previously paid for apps.
But just to get more paranoid - more and more people use Google services. For business too. Time to rethink "let's move it to cloud" strategy and move data you really need access everytime and everywhere to own file/mail solutions?
According to the tech, my device is locked out until I re-install the "Original Stock ROM from the Manufacturer". He said I would then get full access again and I will be able to update the ROM to "any newer Stock ROMs released by the original manufacturer."
Personally, I'm not convinced it isn't because of the few Amazon apps I have installed.
kraz
@_n0p_
Would changing the fingerprint in build prop to something new, open the Market? If so, would you PM me the fingerprint line from the DSC ROM? Thank you!
kraz
It would be a major pain, but you could make a nandroid backup of your current setup, then install a stock rom (preferably 407, since you wouldn't need to change baseband), set it up minimally (basically just go through the initial setup with your google account), and make a nandroid of it. Verify that market works in the stock rom, then switch via nandroid restore. My guess would be that Google is only randomly spot checking and you could go possibly months before being "kicked" again. When that happens, make another nandroid backup (to be current), then restore the stock nandroid backup, check the market, and restore back. The downside is about 20 minutes of your time each time you get kicked. I searched the internet for similar cases to yours and thankfully couldn't find much. Almost all results were related to renting movies and had nothing to do with apps.
I'm running DSC and here is the fingerprint:
ro.build.fingerprint=google/sojua/crespo:2.3.6/GRK39C/178324:user/release-keys
I was trying to figure out why would google care what rom we have installed, rooted or not. I guess they don't like that we can remove advertising on the free software. diane
Thanks to _n0p_ and lordmorphous for the DSC fingerprint.
Unfortunately, it didn't work. However, more of my paid apps are accessible today. I have no idea why that would change. The remaining apps that I have already paid for will have to get updated through a black market site. I have already paid for them so I don't feel guilty about updating that way. Also, I have contacted several of the devs and they are willing to send me the updates directly as I have helped them beta test in the past.
Thanks to all for your suggestions and help!
kraz
The same thing happened to me... then i switched to power_rom evergreen and things was back to normal...
Sent from my Dell Streak using xda premium
My streak is coming with 2.2 (will arrive on Tuesday) Are there other DELL updates ??
shEEEsh said:
My streak is coming with 2.2 (will arrive on Tuesday) Are there other DELL updates ??
Click to expand...
Click to collapse
There's the Korean Olleh 2.3:
http://forum.xda-developers.com/showthread.php?p=20509757#post20509757
On topic, what Google are doing is shocking. I have not rooted since adb does all I want to do, but I think that locking people out of their paid apps is a horrible move.
Are you running any custom DPI? I am guessing that may more to do with this.
Chirunavvutho said:
Are you running any custom DPI? I am guessing that may more to do with this.
Click to expand...
Click to collapse
Yes, for the past 14 months! But that has nothing to do with this problem. As I said in my OP, Google Market Help tech said in a phone conversation that I have been locked out of my paid apps because my device is rooted and has a custom ROM. The Market worked perfectly until 5pm yesterday. Nothing on my device changed to create this problem. The tech said Google wants to tighten things up as they are convinced that rooted and custom ROM'd devices are the source of the viruses in the Market. He said, "Developers of custom ROMs intentionally put malicious code in their ROMs."
This problem isn't the same problem we had when we were first using DJ Steve's ROMs in 2010. That was due to fingerprint and screen density issues.
kraz
I found a fix!!!
This app LCD Density Modder Pro (must be the PRO version) $2.99 in The Market fixed my problem, and that of every poster so far in that thread found here:
http://forum.xda-developers.com/showthread.php?t=1428830
Well worth the money!!! TAKE THAT GOOGLE!!!!!!!!!!!!!!
kraz
I ran into the "app not compatible" issue after playing around with build.prop and some wifi settings. I did some searching and it appears all you usually need to do is clear the data and cache of "Google Services Framework".
Go to settings)applications)manage applications)all)google services framework,
clear both,
go back to market and give it a few seconds to a minute to populate your apps and try to update.
Sent from my Dell Streak using Tapatalk
krazman325 said:
This app LCD Density Modder Pro (must be the PRO version) $2.99 in The Market fixed my problem, and that of every poster so far in that thread found here:
http://forum.xda-developers.com/showthread.php?t=1428830
Well worth the money!!! TAKE THAT GOOGLE!!!!!!!!!!!!!!
kraz
Click to expand...
Click to collapse
If that worked, do you have a non-standard dpi?
If you did then it's (likely) simply a combination of:
1) Service rep spouting FUD
2) The way the market works now
The pro version (seems) to only include a link to a modified version of the market with dpi checking dummied out.
My preferred dpi is 200. HOWEVER, I changed my dpi with Blade Buddy to standard 160 and it still didn't work. Using LCD Density Modder with 160 made ALL my installed apps visible AND, more importantly, compatible to upgrade to my Streak. My Streak remains at 200dpi when I leave the Market and return to Home Screen and other apps.
Trust me, this is no placebo! It really works. Some of my apps have been unable to upgrade to the next release since I first used DJ Steves StreakDroid 1.46 custom Froyo 12/2010!!!
As for service rep spouting FUD....I prefer to call it spouting BS!
kraz
Telal said:
I ran into the "app not compatible" issue after playing around with build.prop and some wifi settings. I did some searching and it appears all you usually need to do is clear the data and cache of "Google Services Framework".
Go to settings)applications)manage applications)all)google services framework,
clear both,
go back to market and give it a few seconds to a minute to populate your apps and try to update.
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
Saw that and did that. All it did was make EVERY one of my free apps disappear from the My Apps Market list. And the paid apps ALL became incompatible. I was better off before I tried this technique.
LCD Density Modder Pro fixed it perfectly in less than 5 minutes from the time I tapped "BUY".
kraz
Switching DPIs doesnt make it instantly detected by the market app, if you just do nothing and wait it can take days to be detected.
Clearing the market cache makes it faster, but even that isnt always instant.
I am new to everything mobile, android, and tablet...
I tried to install some of the free apps from the APPS "shop", and after they failed to install, even purchased one (Quill) but that too failed to install. When I click "download"... I see a green line moving back and forth and it says "waiting to install" and then nothing happens for two hours. I tried several different apps, then gave up and started looking for a forum to ask... what am I missing?
Don't buy from the apps shop, buy from Google. Contact the app shop by clicking help, but they won't.
Thanks
Okay, thanks for the tip. Felt good to get the support!
Yeah, the app shop has been a fairly worthless and frustrating experience for me. They offered no help for the issue when I emailed them, despite multiple requests. I no longer bother.
Google market install problem
Hi, I'm not entirely sure if you are referring to the Lenovo app store or the Google one. Both are installed on your tablet. However I had the same problem with the GOOGLE app store, I would pick an app to install and a little animated green bar would appear for an age with the word "installing ...".
The fix for me was to open the app manager, go to the Google Market app, force close it, and clear its data.
I can install just fine now.
Not sure if this is the right place to post or not.
I just purcahsed a new Samsung Galaxy Tab 10.1. Set it up and noticed the Android Market Icon was still there??? Went to download some apps and it prompted me to download Playstore. After Playstore was downloaded imediatly started freezing up and forcing close. Uninstalled, re-booted, reinstalled again and same problem. Unistalled, did master reset, did another initial set-up, went to Playstore and same problem. Wasted an hour of my life on the phone with T-mobile customer care and tech support then wasted another 35 minutes with Samsung tech support with no positive outcome. So this moring I turn to the internet and the real experts. Doing a quick google search I see that in the past week or two there have been a huge influx of Playstore complaints that sound similar to mine and it appears they are not device or carrier specific. Has Google come out an said there is a problem? Anyone else on here having any issues? FYI, I did confirm that I am running the most recent updates.
I checked and I do have the most recent system update on my device. I am not a "geek" but have been using Android devices since before they were availabel to the public and this Samsung is my 6th Android device so I am not a newb, that being said I am ready to throw my new Tab through a wall because I can usually work my way through glitches and get them corrected on my own. I was using a crappy old Viewsonic G-Pad before this, I thought I was upgrading but thet old rooted G-Pad is far better than this garbage.
Thanks in advance.
so are you saying you are on android version 4.0.4? that version should have come with the "play store".
I haven't had any issues myself, but you can try going into settings-applications, and then select the market/play store and clear data and cache. You can also uninstall updates if it still acts up.
laiyarme any
mike-y said:
so are you saying you are on android version 4.0.4? that version should have come with the "play store".
I haven't had any issues myself, but you can try going into settings-applications, and then select the market/play store and clear data and cache. You can also uninstall updates if it still acts up.
Click to expand...
Click to collapse
Yes, it is version 4.0.4 yet it has an Android Market icon not a play store icon, I was very suprised when I saw that icon, I have not seen it in months on my other devices, i thought it was a thing of the past. Once I go into android market and try to install an app it then tells me I need to upgrade to Play Store, I click continue, download play store and that is when all hell breaks lose. Once I unistall the Play Store update it runs fine until I try to download another app through the market.
Not sure if this could help, but have you tried, instead of the factory reset, clearing data on Play Store and Google Services Framework, restarting and trying again? Ran into some Play Store trouble this past week and this seemed to solve it
I am having the same problem. I just got this 10.1 t-mobile tablet. I can't do anything because it is constantly popping up saying play store has stopped unexpectedly. I have uninstalled the update, cleared the data and cache. Nothing is working. I am essentially dead in the water as this pops every 30 seconds.
Saw the same problem on my friend tab
My only solution was to root and put cm9 on it. Works great now.
Sent from my SPH-L710 using xda premium
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Click to expand...
Click to collapse
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Well I think I have a virus I figure people here are going to would want to take a look at that
Sent from my Nexus 6P using Tapatalk
Hii, i would love to take closer look into your phone ? contact me
Viper-GT said:
Hii, i would love to take closer look into your phone contact me
Click to expand...
Click to collapse
let me know what i need to do i did adb backup-full but i doubt it has everything you need.
also couldnt wait so i manually flashed full image downloading the newest beta again.
kornklown69 said:
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Click to expand...
Click to collapse
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
gjkrisa said:
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
Click to expand...
Click to collapse
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
kornklown69 said:
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
Click to expand...
Click to collapse
playstore only before my phone was locked boot loader and encrypted to have to use pin to boot device.
AS SOON as i get the buggy phone and reboot when it boots up it no longer request pin to boot. on stock rom i was rebooting phone every week to see how long it would take and usually nothing odd until phone got buggy for reason of the reboot.
the buggy issue is shortly opening an app the app will freeze so i hit home nothing happends try to turn the screen off nothing happends until a minute later sometimes phone will reboot its self or i hold power to make it reboot but both take about same amount of time when phone goes into full freeze.
so it being a playstore app and the virus not getting detected google needs to look into how they can patch this...
so im putting this out there so this person or group doesnt forever have a backdoor into peoples phones.
this issue i have had since november last year but havent been so aware about the issue till august. since august ive been dealing with know some how they are getting in and must be an app but i got rid of all games and weird apps that are not nessisary
abs workout, esfile explorer, google+,mint personal finance,tapatalk,accuweather,alaskausafcu,amazon kindle, android auto, android device manager, android pay, calculator, chrome browser, chrome remote desktop, clock, cloud print, contacts, es task manager, facebook, family locator, favorite frequencies, fing, garmin connect, gci my usage, gmail, google, google calendar, google camera, google docs, google drive, google goggles, google keep, google keyboard, google news, google now launcher, google opinion, google photos, google play games, google play music, google txt to speech, hulu, keeper, look out, malwarebytes, maps, messenger, eset mobile security, pandora, playstation phone, phone, shazam, sixaxis controller, skype, speed test, usaa mobile, vlc for android, wifi analyzer, xbox, youtube, zombies run
these are all the apps ive had since ive had this issue.
i was hopping that esfiles exploreres new feature of being notified of new files would help solve this but some folders it doesnt detect like youtube or google music even though in es files explorer i unlocked ability to view the .nomedia
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Double post
RoyJ said:
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Click to expand...
Click to collapse
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Also thanks I know about the added devices I cleaned the one to my bank account and I look at my other accounts every once in awial and make sure nothing odd wish my bank account showed what devices instead of only having clean on Facebook I've had things look suspicious ips from another states but the device listed was same as mine so don't know if they are able to spoof that.
I always assumed that some how the cell tower was saying it is relayd to Cali or something.
I live in Fairbanks Alaska.
Sent from my Nexus 6P using Tapatalk
Well turns out it was keeper I switched to last pass uninstalled keeper before uninstall It was telling me 8 hrs of battery life. Now 21 more hrs with already being on for 5 hrs at 78%.
Phone hasn't had any weird issues. Except I had lost the encryption anyways and only after having the new image for one week now been going for three weeks.
Sent from my Nexus 6P using Tapatalk
https://technet.microsoft.com/en-us/library/jj200124(v=ws.11).aspx
Sent from my Nexus 6P using Tapatalk