[Q]App package helper crash - Galaxy Note 4 Q&A, Help & Troubleshooting

So I just got a note 4 (ATT 5.0.1)today and my phone is seemingly unable to move larger apps to the SD card. Apps like Fractal and Adventure time Card wars which are huge like to install to the SD but during install the app package helper crashes. Nothing else seems to be an issue and this SD card was fine in the last phone. Even reformatted the SD card. Is it dying or could it be something else? Nothing else seems to have an issue with the SD card. I can download stuff to it just fine that are largish. Music and all media works fine as well.
SD card is a class 4 sandisk 32gb. Checks out as real and has been FULL erased as well in the past. Might buy another SD card anyway or just dismount when installing apps to use it purely for media. But just curious about this happening.

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damaged sd card???

has this ever happened to anyone? not sure if its coincidence or not, but i installed the new unstableapps overclock app and it was running at 1.3 fine, was playing a game, it froze, rebooted, then the message pops up in my notification bar that my sd card was damaged and i had to format it. not a huge deal but i lost some pics of my kids on their first field trip in preschool so that sucks. my pc wouldn't even recognize it... just wondering if anyone had any input on this?
I've been stressing my phone while OC'd playing games as well. It occasionally freezes on me, but I've never had a data corruption. I don't have any apps on my SD card, though. Was the game on your card?
Just noticed your post as I just created a thread about my SD Card doing the exact same thing today. I was just taking pictures of my kids when the Camera app Crashed. Restarted my phone and Got the same error about SD card needing to be formated. Running Stock 2.2. I'm not going to format the card until I know for sure the data is gone as I too have pictures on it I need.
yeah i think the game was installed on the card. i think i had the overclock too high. its stable at 1.2 but any higher i get force closes playing that game... maybe i'll try to move it and see what happens...
My SD Card crapped out withing the first week. I hadn't had time to root the phone or overclock it. Verizon replaced it. I think some of the SD cards are defective. This post will remind me to copy the contents of my SD card to my computer in case something like this happens again. I have most of my apps running from the SD card.
If a file is open on your SD card when an app or the phone crashes it will leave the file corrupt on the card. This will throw errors when you're trying to use the card in the phone. You should try making a backup on your PC of the SD card, then poke around on the SD card for the potentially corrupt file. If you can manage to delete it you should be fine.

Driving me nuts! SD card issie

I'm on Verizon 4.3
All of a sudden, a few apps are acting up. Es file, cam scan, zedge, and hanging with friends.
I had them on my SD card, but they no longer work, unless I put them on the main memory. Not sure if my SD card just got corrupted, or if the new updates of these apps are screwing with SD card bc of kit cat programming?
Sent from my SM-N900V using Tapatalk
Sd card sounds like it's going bad. Try the Sd on another device.
Sent from my M8
I notice it's newly updated apps. Could it have something to do with the apps updating to some kit Kat coding? I know in kit Kat apps to sd card is bonky
Sent from my SM-N900V using Tapatalk
I have the same exact issue and was going crazy for weeks. I also bet that you can delete files, pics, vids, etc, off your memory card and after rebooting they magically reappear. Are you by chance using a 64Gb class 10 card? From what I've found out on here these cards randomly get locked. It's supposedly a Samsung issue that they are aware of and working on some kind of fix for. I know SanDisk will replace the card but who wants the same card when you know it's just a matter of time before it magically gets locked again? I read about one person on here who is on his third SanDisk card.
I've been noticing with Pocket Casts that downloaded pods would just stop playing in the middle and disappear from my queue like I've played the entire podcast. And I do have a 64gb class 10 card.
Sent from my SM-N900V using Tapatalk
Try
Take your scdard, make a folder on your desktop and put all the files in it, Google a SD card formatter and reformat it, that should do it.
musicman625 said:
Take your scdard, make a folder on your desktop and put all the files in it, Google a SD card formatter and reformat it, that should do it.
Click to expand...
Click to collapse
I've read on here that many have tried to reformat them in many ways with no luck but thanks for trying to help, I really do appreciate it. I luckily didn't have much on my card and have read that the SanDisk Ultra Cards are nothing but a headache with them randomly and magically becoming locked so the easiest and best thing for me to do is just buy a new card.

Micro SD card continually formats

Hi, was just wondering if anyone else has had any issues with their mojo continually formatting itself/loosing all data.
Mine is literally doing it none stop. I use a USB drive for my music and video files which I've not had many issues with.
But my micro SD is literally formatting it self every few hours it seems. Which is an absolute ball ache as I want to use the SD card for my apk data files. It seems to occurs when I stop using the mojo and come back to it a few hours later the SD card is completely empty again.
Transfered close to 40 GB android apps on to it yesterday in one last attempt to use the micro SD and all my apps where on the SD card and worked fine. I went to bed, just woke up this morning and yet again my mojo now shows the SD card as being completely empty.
I don't think theirs an issue with the SD as I have used the card for about 6 months no problems in my phone and tablets.
Edit: By the looks of it its every time my mojo freezes or crashes is when the SD card gets formatted, making it totally useless for android gaming in my books if the SD card ain't accessible
Ash180287 said:
Hi, was just wondering if anyone else has had any issues with their mojo continually formatting itself/loosing all data.
Mine is literally doing it none stop. I use a USB drive for my music and video files which I've not had many issues with.
But my micro SD is literally formatting it self every few hours it seems. Which is an absolute ball ache as I want to use the SD card for my apk data files. It seems to occurs when I stop using the mojo and come back to it a few hours later the SD card is completely empty again.
Transfered close to 40 GB android apps on to it yesterday in one last attempt to use the micro SD and all my apps where on the SD card and worked fine. I went to bed, just woke up this morning and yet again my mojo now shows the SD card as being completely empty.
I don't think theirs an issue with the SD as I have used the card for about 6 months no problems in my phone and tablets.
Edit: By the looks of it its every time my mojo freezes or crashes is when the SD card gets formatted, making it totally useless for android gaming in my books if the SD card ain't accessible
Click to expand...
Click to collapse
I've seen the same issue, i stopped using mircosd cards. SAnDisk 64gb card

Play music corrupts SD card

I have just come back to android after a 4 year iPhone hiatus. I've got myself a S7 edge and put in a 64GB SD card.
The SD card seems to work fine until I try and download music to it from Google Play Music, it gets to 1-2% and then the phone reports the card is corrupt and cannot be used. It cant even format it. I returned the card and got a replacement which did the same thing.
With the card in a corrupted state I put it in to my Windows PC (which reports it corrupted), deleted the partition and recreated it. Used both iometer and ht2testw to fill the card to its limit and test IO on it, which did not fail. I've then put it back in the phone and tried to download music and it corrupts again.
Next I've put it back in Windows and fixed the partition, put it back in the phone and got the phone to re-format it and tried again - corrupt again.
I've fixed the partition, signed up to a spotify account and filled the card with as much music as it would hold - this works! As does every other app - camera, podcasts, copying games to run from the SD card. Its only when Play Music tries to right to it.
Has anyone seen this before? Is it a known issue? Any ideas for a fix?
You are lucky your card survived...
Here is my experience
http://forum.xda-developers.com/showthread.php?t=3338263
At least sandisk I got after two Kingstons is working fine now...
Same here with Spotify also :ยง
No problems with my Samsung microSDXC PRO Plus 128GB Class 10 UHS-I
Google Play Music/Movies, Spotify, TomTom Go & Here all saves the data to the external memory...
And I've a lot of Spotify tracks offline on my MicroSD

Help Please! MAJOR SD card issues!

New to XDA, not new to Android.
Phone: Moto X Play
Rom: Stock Marshmallow 6.1
Issue: SD Card disappears randomly (formatted as internal storage!!!)
Bootloader never unlocked, never rooted.
I have a sandisk 32gb micro sd card that works when I first start the phone. The problem is that it will randomly, completely, disappear.
Now I'm not, IMO, a complete noob. I am fairly (99%) sure it is indeed the sd card at fault. Ok, not an issue, I can always replace it with a new one.
The issue is, of course, that EVERYTHING is on my SD card, most importantly, my photos.
Even without accessing a file manager (phone idle, browsing web, playing games) the sd card will eventually fail leaving it inaccessible until the phone is restarted. When attempting to access my photos, which is what I need most, it fails MUCH quicker.
Having not used the "Google Photos" app before (just Gallery), I am not at all sure if my photos were ever backed up online, If they were, I'm not sure where to look.
Trying to access them via usb, wifi file transfer, bt tranfer, and even from file managers on the phone itself, result in an almost immediate failure of the sd card. 5 seconds or so tops.
The card is formatted as "Internal Storage" and I have not been able to find a way to get a computer or anything else to read it, and I would imagine for security reasons, there is no way.
Here's the question: Is there any way to get photos off the sd card, that wont take me three million years in 5 second intervals, while having to restart the phone every bleeping time the sd card fails to get it to recognize the sd card again?
Suggestions please!
Thanks in advance,
Canabian
Canabian420 said:
New to XDA, not new to Android.
Phone: Moto X Play
Rom: Stock Marshmallow 6.1
Issue: SD Card disappears randomly (formatted as internal storage!!!)
Bootloader never unlocked, never rooted.
I have a sandisk 32gb micro sd card that works when I first start the phone. The problem is that it will randomly, completely, disappear.
Now I'm not, IMO, a complete noob. I am fairly (99%) sure it is indeed the sd card at fault. Ok, not an issue, I can always replace it with a new one.
The issue is, of course, that EVERYTHING is on my SD card, most importantly, my photos.
Even without accessing a file manager (phone idle, browsing web, playing games) the sd card will eventually fail leaving it inaccessible until the phone is restarted. When attempting to access my photos, which is what I need most, it fails MUCH quicker.
Having not used the "Google Photos" app before (just Gallery), I am not at all sure if my photos were ever backed up online, If they were, I'm not sure where to look.
Trying to access them via usb, wifi file transfer, bt tranfer, and even from file managers on the phone itself, result in an almost immediate failure of the sd card. 5 seconds or so tops.
The card is formatted as "Internal Storage" and I have not been able to find a way to get a computer or anything else to read it, and I would imagine for security reasons, there is no way.
Here's the question: Is there any way to get photos off the sd card, that wont take me three million years in 5 second intervals, while having to restart the phone every bleeping time the sd card fails to get it to recognize the sd card again?
Suggestions please!
Thanks in advance,
Canabian
Click to expand...
Click to collapse
Format the card using computer (Not quick format )
Quick format didn't worked for me.
And don't make card as internal, use it as portable
with the sd card in the phone, go to settings - apps, show system apps. then select External Storage, force stop it or clear it cache. do the same to Media Storage. reboot the phone, once everything loaded wait for 5-10 minutes especially if you have lots of files in a large sd card. once that done, connect the phone to your pc (use mtp if i'm not mistaken) and hopefully you can now access the internal (sd card) contents.
jerryn70 said:
Format the card using computer (Not quick format )
Quick format didn't worked for me.
And don't make card as internal, use it as portable
Click to expand...
Click to collapse
This will HOPEFULLY resolve the issue AFTER I get my photos off the card!
What I need help with is getting roughly 10 gigs of data off a card that works intermittently for roughly 5 seconds at a time....
-Canabian
pijes said:
with the sd card in the phone, go to settings - apps, show system apps. then select External Storage, force stop it or clear it cache. do the same to Media Storage. reboot the phone, once everything loaded wait for 5-10 minutes especially if you have lots of files in a large sd card. once that done, connect the phone to your pc (use mtp if i'm not mistaken) and hopefully you can now access the internal (sd card) contents.
Click to expand...
Click to collapse
I will try this and report back.
One question... If the card is formatted as internal storage, clearing data for external storage and media storage will not cause the phone to "forget" the sd card will it?
Thanks,
Canabian.
I think I have come up with a solution to my own problem. If this works satisfactorily, I will let others know as this may help many other people facing this issue.
I am on a linux pc. I am going to try to use RSYNC to copy the files over. This SHOULD copy files over, deleting them from the source folder as it goes. Once the sd card fails, which it WILL, once I reboot the phone and start rsync once again, it should "resume" where it left off.
Here is the command for anyone else that may need it:
rsync -v --progress --remove-source-files --recursive --append-verify /path/to/source/files /path/to/destination/folder
Hopefully this works the way I hope it will. Will post back with my results when I can.
Thanks again,
Canabian.
I had the same problem, and the solution (that maybe someone posted somewhere in the internet) is using a faster SD card. Since I switched to a sandisk extreme pro, the problem disappeared. Be careful, though, when using Samsung SD cards: my moto x play doesn't like them much (I had to replace them twice before buying the sandisk; in some way the partition tables of the Samsung SD cards were damaged, plus they became read-only, resulting in two unusable cards).
jauffre said:
I had the same problem, and the solution (that maybe someone posted somewhere in the internet) is using a faster SD card. Since I switched to a sandisk extreme pro, the problem disappeared. Be careful, though, when using Samsung SD cards: my moto x play doesn't like them much (I had to replace them twice before buying the sandisk; in some way the partition tables of the Samsung SD cards were damaged, plus they became read-only, resulting in two unusable cards).
Click to expand...
Click to collapse
which samsung model did you use? I just replaced my normal class 10 strontium card yesterday with a brand new samsung evo plus u1 card and formatted it as internal storage. so far the phone feels a bit snappy with this card.
dude search a little in this section and i hope u find the fix.i just let u know that our device has very sensitive sd pins and many users had accidentally bented them and didn't know the problem!
i hope u are not one of them!so if you are lucky,next time u put the sd be veeeery careful!i personally didn't put it out from the time i bought it...
pijes said:
which samsung model did you use? I just replaced my normal class 10 strontium card yesterday with a brand new samsung evo plus u1 card and formatted it as internal storage. so far the phone feels a bit snappy with this card.
Click to expand...
Click to collapse
It was just a Samsung Evo class 10. The strange thing is that I tried also a Sandisk of the same class, which gave me only the "external memory missing" problem, while the Samsung ones became just unusable plastic. But maybe I should try better Samsung SD cards.

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