Short story: my tablet either freezes or shuts down when the screen turns off. If the screen turns off, the only way I can get the tablet on is by holding the power button down until it restarts.
Long story:
My alarm went off this morning perfectly fine. As usual, I browsed Facebook and CNN. While reading a CNN article, the screen shut off (timed out). I hit the power button and the article came back up but was zoomed in on a particular spot, the notification bar was missing, and the touchscreen was unresponsive. I turned the screen off and back on, and all that showed was the dimmed background - there was no clock or apps and the touchscreen was still unresponsive. I turned the screen off and on again and this time nothing happened - the screen stayed off. I held the power button down until it restarted. The tablet worked fine until the screen shut off - and it stayed off again. I repeated that last step several times with no change. The screen doesn't turn on when charging or when plugged into my computer - and my computer doesn't recognize it.
Then I backed up the tablet and performed a factory reset. The tablet reset and I signed in and set it up. The screen shut down several times and started back up no problem. Then I left for a few minutes, when I came back - same problem.
I don't know what else to do. Any help would be greatly appreciated!
Nexus 7 2012 16Gb
Lollipop 5.1
Related
Seems I've gotten a pretty stubborn one. Can't get it to turn on. Is there anyway to force reset it?
me too... got into a lock screen and not able to push anything. when I push power button the 'do you want to turn off?' screen pops, but I'm not able to click on anything...
EDIT: adb doesn't detect my device, so thats not the way
you can hold the volume button on start up this will wipe all the date,
my gf did this yesterday then left it on the side as if nothing happend...
acid123 said:
you can hold the volume button on start up this will wipe all the date,
my gf did this yesterday then left it on the side as if nothing happend...
Click to expand...
Click to collapse
No, this doesn't solve this problem as reported by numerous people on various forums.
Some people find that letting the battery completely run down and then install charging cable and are able to get screen to start responding again.
Unfortunately, I have the SOD on my second TF that is only 3 days old. My first TF is with Asus being repaired for what I presume was unrelated dark screen issues, but now I'm not so sure the problems aren't related.
I can get my TF to work if I connect the keyboard dock and use the mouse. But screen is still completely unresponsive to touch. Hopefully running the battery down does the trick. Got a video running with screen resolution all the way up to drain the battery quickly.
... I managed to reboot my transformer performing a sort of shamanic dance - I pushed the power button frantically and rotated the tablet so the screen switched from landscape to profile to 180 degrees to 270 and back and after few seconds it rebooted
Success in getting screen to respond again.
Found that letting battery completely drain and then attaching power cable restores touch screen functionality.
While aggravating, a lot better than having to send my second TF to Asus for repair...
My transformer does not boot!
I have had a Transformer for about ten days and right after buying it I successfully updated it to HC 3.1 without a problem. However, four days ago I was reading a review of Samsung Galaxy Tab at the Fox News website through the browser on the tablet and the screen just froze, became completely unresponsive. It was showing the webpage but none of the buttons or links responded. I waited for a few minutes, then turned the device off by pressing the power button for about 10 seconds.
Now, the device refuses to boot. I have tried pressing the power button in all sorts of ways: together with volume down button for 10, 15, 20 seconds; power button alone for 5, 10, 15 seconds; repeatedly pressed power button several times. Nothing worked. The screen is completely blank now. I don't even get the Asus EEE Pad boot up screen. When the tablet went dead, it had about 80% charge, but since it is off now, I don't know how to drain the battery, it could take many days! Any further advice?
szaim said:
Now, the device refuses to boot. I have tried pressing the power button in all sorts of ways: together with volume down button for 10, 15, 20 seconds; power button alone for 5, 10, 15 seconds; repeatedly pressed power button several times. Nothing worked. The screen is completely blank now. I don't even get the Asus EEE Pad boot up screen. When the tablet went dead, it had about 80% charge, but since it is off now, I don't know how to drain the battery, it could take many days! Any further advice?
Click to expand...
Click to collapse
Sound like your display is dead on your TF. I had the same issue. I had to connect my TF to my TV to get a display. With the TF connected to my TV I was able to get a picture on the TV, but still no picture on the TF. I also did a factory reset hoping it would resolve the issue but it didnt. I had to send it in to Asus for repair. My TF didnt locked up like yours. I had it on locked mode before leaving work, and then when I got home tried waking it up but it never turned on.
after receiving my tablet for Christmas everything was working great all day the battery got low so i put it on the charger and then went to see a movie. After returning from the movie i picked my tablet up and saw that it was at 99% charged and a new update was available. so i started updating it and the progress bar got about 3/4ths through when it froze, so i powered down and restarted it. After restarting it i noticed that my battery was at 15% and the screen kept freezing on the lock screen. when ever i get it unlocked a message will pop up in the middle of the screen saying powering off immediately. can anybody here help me?
below the USB port is a reset pen hole. Try to reset the device by pushing a paperclip into the hole.you have to push hard holdit in firmly and then power on device.this should run recovery.
If not because its new I would call acer.
now it wont get to the lock screen, it just goes to a black screen and says power off, shutting down but still wont shut down
its defective take it back to the store.
If the pin hole will not reset it.
Make sure the power button shows being charged or charging.
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2
Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?
Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again
Mine is completely stock, I havent done anything with it yet
And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...
i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
That's scary
shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4
I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.
This same thing is happening to me. Haven't found a specific cause...
Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.
zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.
That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexusâ´
I have a 2012 Nexus 7 that I recently revived from the dead (posted here: http://forum.xda-developers.com/nexus-7/help/2012-n7-stuck-bootloop-bricked-unlocked-t2942705) I posted that thread and actually had fixed it shortly after.
I got it up and running with andoid 5.0 and everything was great. I left it charging while downloading some updates from the Google Play store. I came back about 30 minutes later to check on it and the screen wouldn't turn on. I held the power button for 10 seconds, then 20, then 30 and even up to 60 and it didn't turn on. Tried to load into the bootloaded with Power+Down Volume for up to 60 seconds as well, but nothing.
I plug it into my computer and it recognizes that it's connected and turned on. When I hold the power button, I can hear the USB connecting or disconnecting.
I have removed the battery for about 30 minutes and plugged it back in and nothing.
Any ideas? I had JUST fixed it and now this? I just want to use it again!
Well, I have a similar problem.
Yesterday I manually updated from Android 4.4.4 to 5.0 on my Nexus 7 2012. Everything seemed okay. Until today.
Tablet acidentally lagged - screen was frozen, and I could not unlock device, or do anything. So I just tried to shut down the device (holding Power, Volume Up, and Volume Down at the same time). And since that moment, I could not turn the device on.
BUT I, however, can hear the device connecting to PC (the sound of connection). Unfortunately, I can't do anything. So it is bad.
If anyone could provide a working solution, I'd be so glad.
Thank you.
SO Sunday morning I wake up and my phone has been on charge all night, its 100%, I unplug the phone and about 10 minutes later its very hot and at around 60% battery. So to stop this I go to turn it off and start seeing these red "bubbles" under the screen like water but its the LEDs turning red. I have never dropped the phone or put it under water. Its a hot day as it is and about 5 hours later I turn the phone back on and its fine for around 15 minutes watching youtube videos, it then starts flashing black, like the whole screen shuts off for half a second and comes back, still sound playing, about 5 minutes later the phone starts glitching out and the pixels on the right hand side start turning red (no link) like so. Then the phone starts jumping between that and this ( no link ) which happened for around a minute and since then the phone screen is just black and doesnt display anything but the phone is still active and had feedback on the screen such as touch vibrations. Really want to know whats happened and why if anyone can help
Probably a hardware defect that will be covered under warranty. But possibly a software problem that's causing the cpu and gpu to run really hot. You can try booting into safe mode to see if that makes a difference:
Shut the phone off and let it cool down.
Boot into safe mode: https://www.google.com/search?q=gal...rome..69i57.3932j0j7&sourceid=chrome&ie=UTF-8
Use the phone for a while, and see if the problem reoccurs. (Your 3rd party apps will be disabled, so you won't be able to use them, but you can do other things.)
If this seems to solve the problem, delete any recently installed apps, or factory reset the phone, and see if the problem stays resolved. If so, add your apps back in a few at a time, so if the problem reoccurs you'll have an idea what caused it.
If none of this solves the issue, it's a hardware problem.
My wife had EXACT same problem. Backup everything while you can as my wife's phone died few hours later. (no display at ALL - digitizer was working fine though - so could shut down, etc). Symptom also was that when you reboot, it will display the boot up screen just fine, but as soon as all white screen was able to display, display will just die, etc. Pressing power button repeatedly would eventually turn on the screen but color would be off and simmering, etc.