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I currently have the the G2 on the T-mobile network. I frequently switch back and forth between 3G and Edge which is driving me nuts. Is this a phone issue or a network issue? Do people with the Desire Z on the ATT network have the same issue?
Its a network issue with your location, It happens on any phone including the iPhone. Its if the carrier has that service available where you are.
I am located in Minneapolis which supposedly has very good T-mobile 3G coverage. A friend of mine who has a G1 on T-mobile here in Minneapolis always sees solid 3G. This makes me wonder whether this is a phone issue. Flashing the 17 radio did improve reception, but not satisfactorily. Could any ATT users share their experience?
I mean, the phone and radio and rom will play a factor somewhat in it but not that much. To be fair, edge and 3G dont have too much a difference in speed or at least not here in Florida, but i run 4G almost everywhere anyways.
GermanGuy said:
I currently have the the G2 on the T-mobile network. I frequently switch back and forth between 3G and Edge which is driving me nuts. Is this a phone issue or a network issue? Do people with the Desire Z on the ATT network have the same issue?
Click to expand...
Click to collapse
For the MOST part, this is a network issue. The phone Radio will have an impact on the quality of cell signal you get but the network carries the most weight. Not all phones are created equal as far as reception goes. My DZ is average. Its not great like my previous BB Bold was but doesn't drop calls like my gf's phone.
I do on occasion drop from 3G to Edge but only when I'm in rural areas. I work in a jail on occasion and of course the concrete walls aren't great for cell signal. I usually switch from 3G to Edge when I'm there because Edge just holds the signal better rather than the phone killing itself trying to find a solid 3G signal.
Also, like the other user mentioned, 3G and Edge aren't night and day per-say. For example, sometimes Edge can be FASTER depending on how much traffic is on the network at that time. I experienced this on a day trip to San Francisco. With 3 gazillion Iphones in the city, I couldn't get my phone to connect to anything with 3G. When I switched to Edge, it was moving steady no problem...
Just my 2 cents.
Is Negri Electronics still the cheapest place to buy the Desire Z NAM or are there other sites with better offers? I checked ebay and all the phones there are more expensive when you calculate in shipping.
Possible Fix
Here is one thing that may fix the problem, as it has for me. Set your phone to WCDMA only by dialing *#*#4636#*#* . A menu will then appear. Select Phone Information. Change Set Preferred Network Type to WCDMA Only.
Hope this helps!
KingAndroid said:
Here is one thing that may fix the problem, as it has for me. Set your phone to WCDMA only by dialing *#*#4636#*#* . A menu will then appear. Select Phone Information. Change Set Preferred Network Type to WCDMA Only.
Hope this helps!
Click to expand...
Click to collapse
Yes, already tried that as well, but then I lose connection completely intermittently instead of switching between edge and 3G.
Are u running a custom rom? Check ur apn
Sent from my T-Mobile G2 using XDA App
m0bstar said:
To be fair, edge and 3G dont have too much a difference in speed or at least not here in Florida
Click to expand...
Click to collapse
I feel very sorry for you then. EDGE makes me want to claw my eyes out versus 3G. Everywhere in New England on AT&T, the difference in speed between EDGE and 3G is like the difference between throwing a bullet and shooting it. Even more so with the "4G" HSPA+ backhaul recently done by AT&T in many areas. But even before that, it was a big difference.
My Desire Z very seldom switches from 3G to EDGE. When it does, its in areas of very weak 3G coverage. As others have mentioned, its likely a network issue. Flashing a new radio is pretty easy (and you can always flash back to stock), so it may be worth a try. But it may or may not have any significant impact.
I've been using the HTC One for the last couple of days deciding between it and my Xperia Z.
This phone is the best I've used and IMO feels better than XZ in several ways.
However, the signal strength in low reception areas is very unstable. Compared with the XZ it is poor which I am not happy about it as I was planning to return the XZ and keep this. On XZ I get 3 bars of 4G and it stays that way with no dropped calls. On the HTC it's 1 bar and then switches to 4 bars 3g (on XZ full bars on 3g) then back to 4g. I've had calls drop mid conversation 7 times in 2 days! This is mainly in lower signal areas including indoors.
I have till today to return the XZ but I am honestly not sure what to do. Even the earpiece sound on HTC is better than XZ..hmm..
Do any of you know if HTC are any good with updates regarding signal stability?
If it's something fixable then I'd rather keep the HTC One. Other than this it's a flawless smartphone. So frustrated the signal reception is like this.
Signal seems slightly better than my Galaxy S3
I have great signal with this phone better than my nexus4 & iPhone.
Sent from my HTC One using xda app-developers app
my signal is so much better than my htc sensation, tested with the same sim card and htc one has 2 bars better constantly.
How many of you people saying "it's better than my..." are talking about 4G signal strength?
Are you guys on 4g too if I may ask?
I'm baffled as too why this is happening when directly compared to the XZ. Maybe it's only in low signal areas.
I've kept it on 3g only and performance is more stable and holding on to signal better. There is no question in my experience that XZ holds on to 4g signal much better.
Haven't decided what to do yet as I much prefer the HTC but the 4g issue is a real shame.
Most probably know this, but just FYI -- often radios will fall back to HSPA from HSPA+ to save juice when no data is being used. This might be in play here.
I couldn't bring myself to return the HTC so will return the Sony.
The other advantages to me could not be over looked especially the processor, speakers, display and sense.
However I really hope the signal on 4g will improve with an update. I'm pretty sure this was addressed with other phones in the past.
This video I saw also show some of the advantages of HTC: http://www.youtube.com/watch?v=FqhUGpSd3mc&feature=youtube_gdata_player:
I was using my friends HTC ONE In canada and he'd constantly have service (like 2 bars) as he was on LTE. LTE isn't available in all areas and where we live we get 3 bars of LTE if we're lucky. So all he did was turn LTE off and it was full bars as usual. The amount of bars we had with LTE was for the most part better than my Iphone5 and my other friends samsung galaxy s3.
I don't know about 4g signal but 2g/3g signal is far better than any phone I have ever had, my local tesco express is a killer for reception on every phone I have had except the one x which held up well but had like 2 bars 3 if I was lucky, with my one I get 4 bars and even 5 bars sometimes as I walk around the store and I have had the phone a week now and no signal or gps or wifi problems at all.
I was having connection issues even on 3G/H+ so what ive done is just turn off LTE and just kept it on GSM/WCDMA as i dont even have a 4G LTE plan and that has seemed to fix my issue so it may help other non-LTE users having signal issues.
RyanDawson said:
I was having connection issues even on 3G/H+ so what ive done is just turn off LTE and just kept it on GSM/WCDMA as i dont even have a 4G LTE plan and that has seemed to fix my issue so it may help other non-LTE users having signal issues.
Click to expand...
Click to collapse
Yes you are right with regards to this. As stated earlier I'm keeping the phone but this clearly demonstrates an issue with 4G that needs to be addressed. I tried the demo unit in store again and disabled wifi; same thing with 4G performance.
In poor signal areas I lose reception totally and concerned I have a faulty phone, where as the iphone gets 2bars, I lose it all together on the one. Was in the meeting today and everyone had reception but me, however it sometimes came back with one bar...
If the signal is strong, I have no problems, is where there is weak signal I get issues. Anybody else confirm the same?
Oh sorry I misread. Other reviews have mentioned it is fine with LTE.
I finally made my return but returned the HTC and kept the Sony. Obviously the HTC betters the Sony in some ways but I need reliable call quality.
I don't care what HTC call the antenna but in my experience it does not perform as well as others.
I pay more for LTE and it bothered me to keep losing calls.
To be honest this is mostly in low signal areas but regardless the Sony and the Lumia held on much better to a weak 4g and 3g signal.
themomouk said:
I finally made my return but returned the HTC and kept the Sony. Obviously the HTC betters the Sony in some ways but I need reliable call quality.
I don't care what HTC call the antenna but in my experience it does not perform as well as others.
I pay more for LTE and it bothered me to keep losing calls.
To be honest this is mostly in low signal areas but regardless the Sony and the Lumia held on much better to a weak 4g and 3g signal.
Click to expand...
Click to collapse
So is this problem happens when you have 4g. İ bought my fone from uk fones4u so if its same ill have to send it back
cihanleanne said:
So is this problem happens when you have 4g. İ bought my fone from uk fones4u so if its same ill have to send it back
Click to expand...
Click to collapse
Yes it's mostly with 4g only and most noticeable with call switching to 3g. I too am with EE and got it from p4u. If you don't make many calls I think it's ok. Honestly though I wouldn't trust it in low signal areas and say you need an urgent email. In my opinion the radio is not the best. Not sure if it's h/w or s/w fault but even when I sowed it to the guys in p4u inside a shopping centre it had the worst signal compared to others (4g). However WiFi is excellent.
You may have an issue with antenna connection to the motherboard as a result of production tolerances. Try to see if you can test another unit to verify that the issue exists.
Nabeel Kiani said:
I was using my friends HTC ONE In canada and he'd constantly have service (like 2 bars) as he was on LTE. LTE isn't available in all areas and where we live we get 3 bars of LTE if we're lucky. So all he did was turn LTE off and it was full bars as usual. The amount of bars we had with LTE was for the most part better than my Iphone5 and my other friends samsung galaxy s3.
Click to expand...
Click to collapse
so you're able to get LTE in canada?
If i can ask you a few question,
1) which area you at?
2) where your friend got HTC one?
3) are you with rogers?
Thanks =)
Just wanted to add that the poor signal reception experienced is with regards to the UK 4G Lte.
This is currently with the EE network which operates the LTE on 1800 MHz.
I have tested it against the Sony Z, Nokia Lumia 920 in the same spot and the reception was inferior and overall poor.
In the store I tested it against a S3 (4g) and iPhone 5 all on the same network and it showed lower reception in 4g.
Please note that the problem is with 4g and functions well on 3g and WiFi is excellent as previously stated.
We could really use some advice; my wife and I just switched from old BB 9700 to the galaxy s5, and my wife noticed she could no longer make calls on the bottom floor of her building without them being dropped repeatedly; with the BB she had no problem making these calls. I have been trying to research the problem, and checking my phone, it tells me my signal strength is hovering around -120 dbm (and 16 asu, whatever that means) at home. I never had a reception problem with my BB at home either. To make this a little more confusing, we switched carriers from Rogers to Eastlink when we did this switch.
We're now about a week into our contracts, and have a week left for the grace period; the question is, is this the phone, or the network? Should we be ditching the gs5 for something with better reception? We love the phone, but reception is really important for us. Is there a better phone to try?
Wanted to add, in Status, I'm getting:
Signal strength 120 DBMS 20 asu
Mobile network type : unknown
Service state: out of service
Roaming: not roaming
Mobile network state: disconnected
Does this explain whether the phone or network are at fault?
Thanks for any help!!
Thanks in advance for any help!!!
120dbm doesn't sound good. In my experience, you need at least 100 or lower.. as far as reception, I think that would largely depend on your carrier. In theory, the S5 should have better hardware for reception so I don't believe that's a problem.... Maybe try an HTC One M8?
I noticed worse signal on my new S5 also.
Every day I travel same trip and on my S3 I never lost signal.
Now with the S5 there are 3 moments I completely lose signal.
Also in my home at some places I lose signal.
I have the genuine Samsung wireless charging cover (not s-cover).
Sent from my SM-G900F using XDA Premium 4 mobile app
Same here. My BB and S3 have no problems with reception in our house, nor does my wife's S2.
But my S5 has no signal at all. Either the S5's radio software is rubbish or the antenna is puny.
Sent from my SM-G900F using Tapatalk
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Bump. Anyone have any advice to remedy this?
Im planning on buying the sm-n910u aswell but I want to use it with metro pcs which should be using the same network as tmobile, I dunno if ur problem is the phone or network hiccups but im hoping it will work here in nyc
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
A few things to look at
Try 3g only awhile, you may have a marginal 4g signal and the phone keeps switching back and forth
Try to find out which bands are coming off each tower in your area as well as tower location
You are one of the first to use the new intel modem in the usa for this phone
Keep us posted
Back in the HSPA days I had nothing but international devices and frequently experienced what you described. All the carriers have different networking h/w and topology because they all grew through acquisitions. If I left my home town where I had decent coverage when my flight would land in another region I'd have to reboot my phone to get it to connect to the network. When doing speed tests with friends using "real" AT&T phones their phones were always faster and more reliable. It was only an issue less than 10% of the time so it wasn't a big deal (to me). For better or worse the carrier's optimize the radios in their phone for their specific networks. So, at least in theory, a carrier phone (used on the carrier that provided it) is always going to deliver the best performance.
I got my N910U from Hong Kong, and my 4G signal is as weak as hell, though i'm a China Unicom user.
My iPhone 5s has much better signal than it, same SIM same network.:crying:
There must be something very wrong with the Exynos version of Note 4.
Hope Samsung could fix this ASAP.
Yea it happens pretty randomly in my house and when i leave to drive around town. The signal will be 4 bars on 4G then suddenly just drop connection all together for about 10 seconds. its a real drain on the battery when it does it so often. Im wondering if its a software issue with the radio in the n910u? Since we have root already we can load a different radio on it and see if it improves?
Got the same thing going on with my 910U on Fido Network in Canada. I must note it seems like it doesn't affect performance except for a network speed, no issues during the calls but 4G signal is at 1 bar most of the time unless I'm outside in downtown or something. I must note 3G signal was almost always at full strength. Not sure what is going on here but I thing we really could use some modem update here lol
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
I also have hongkong N910U model and facing signal issue on regular basis. When Problem appear I can not receive calls anymore and when try to make call , signal disappear altogether. After I retry a couple of times then it works fine but only solution is a restart to get the full strength. it feels like it is a software issue rather hardware but still keeping my device in observation. I feel when I enable power save mode only after that this problem appears. trying not to enable power save mode and test the issue for few days.
Kindly also share your own experiences to solve this issue temporarily.
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
hi i had this problem too when i used the fingerprint sensor.....then i turned it off and everything was ok..:laugh:
maybe its a root problem with the fingerprint sensor..
Okarina26 said:
hi i had this problem too when i used the fingerprint sensor.....then i turned it off and everything was ok..:laugh:
maybe its a root problem with the fingerprint sensor..
Click to expand...
Click to collapse
So you have the 910U, exynos working with Tmobile in the US? Getting both 3g and 4g successfully?
bjrmd said:
So you have the 910U, exynos working with Tmobile in the US? Getting both 3g and 4g successfully?
Click to expand...
Click to collapse
i have 3G only..!!
i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all togethe
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
chukwu77 said:
Hey guys just wondering if there are any exynos users who have T-Mobile in the USA (Atlanta for me). Im using the n910U and i get a 4G signal pretty much everywhere but out of nowhere it will drop to 1 bar, and then drop signal all together. Its getting quite annoying as it was said that the unlocked version was supposed to work with T-Mobiles LTE bands. It also happens when using the download booster which is also a pain. Any suggestions on improving the signal? thanks in advance.
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
altenae said:
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
---------- Post added at 06:23 PM ---------- Previous post was at 06:18 PM ----------
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
Click to expand...
Click to collapse
I have the N910U note 4 and having the same problem.
bobgoh said:
I have the N910U note 4 and having the same problem.
Click to expand...
Click to collapse
Swapped the note 4 again.
The third one and a new simcard fixed the issue !!
3 to 4 bars signal strength/
I have this problem since yesterday, it seem like the Note 4 is dropping the Sim card. In panama we have a provider that will need to register the sim card with names and stuff but i never did and every time i turn off the phone it will pop out that menu from the sim card.
Yesterday it was popping out every 20mins so i assume that the note 4 is dropping the Sim card. i didn't have that problem when i started using it. its been only a week and this problem came out. I got no signal, with the circle and a dash to full signal and drop signal back... all day, I can't even play online or watch youtube or other things. But it work fine with wifi!
I changed providers no more issues for me. Gonna change back next week and a new simcard also
I am in Colombia and my phone always is with one bar of signal, but when I am making or receiving a call it get full bars of signal. Do your phone do that? (I have the N910U)
Sent from my SM-P600 using XDA Free mobile app
Have this device on Bell in Canada. Not having these issues at all, but haven't rooted.
Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'
[accidentally posted the reply, removing]
tele_jas said:
Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'
Click to expand...
Click to collapse
I think the Wi-Fi and cellular reception problems are in the european model - I had great reception with B20 software and the B27 update made it even better
tabletalker7 said:
I think the Wi-Fi and cellular reception problems are in the european model - I had great reception with B20 software and the B27 update made it even better
Click to expand...
Click to collapse
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).
celticchrys said:
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).
Click to expand...
Click to collapse
My Axon 7 blows away my Zenfone 2.
My axon 7 beat the pants off my Nexus 6p when I tried using speedtest.net. Both wifi and lte were significantly faster. Also using the US model. B27 seems to have improved things even further. No complains at all!
I'm using A2017U in europe, LTE band 3. My previous phone was Xperia Z and comparing Axon 7 to it, cell and wifi reception is better in any way of using (2.4 and 5ghz, 3G and LTE). So no problem with wifi and cell reception on mine A2017U. Very satisfied.
Ditto
celticchrys said:
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).
Click to expand...
Click to collapse
Ditto on both points. I also previously used the Note3 and I get a super signal with the Axon 7, even in places where the Note was hit/miss. Love the phone.
Troll thread. It's obvious that a sizeable minority of owner have reception problems and telling people that 'I'm alright Jack' is unhelpful at best and smug and weird at worst.
Idea for another thread:
Lots of smartphone owners complain of easily cracked screens. I threw mine under a bus and it's fine.
tele_jas said:
Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'
Click to expand...
Click to collapse
I don't agree, not as good as my Moto X or my Idol 3 on band 17 LTE or HSPA 850mhz. It's the lower bands it has an issue with.
Sent from my ZTE A2017U using Tapatalk
I have good reception for LTE in most places. WiFi is very good. However, when it comes to radio signal for LTE this is the worst phone of all that I have ever owned. I do not get involved in all sorts of tests but according to the Signal strength mine is usually about -5 higher than all the others. It is acceptable in most places as I live in a large city with good reception on AT&T. However, as I related on the ZTE forum I was at an assembly the other day and I was the only person with an Axon 7 in the whole place. Every other person had either an iPhone (most popular) or some other Android like a Samsung Galaxy. In the outer hallway I had a good signal, but when I went into the main auditorium all I got was a flashing red notification light letting me know that I had ZERO signal, while my wife's Moto X Pure and my daughters shattered iPhone 6 both had very good reception. The Moto is on T-Mobile and the iPhone is on Verizon. I do not think the carrier had anything to do with this issue. Clearly there is a problem with the Axon 7 when it comes the LTE signal strength. I am beginning to think it may be hardware related somehow and unable to be repaired with a software update ...unless they boost the signal strength through software which will also take a toll on battery longevity. Maybe they have the antennas positioned poorly inside the phone?? So I am trying to patiently wait to see what ZTE accomplished with their next update. But if they cannot fix the LTE signal strength then I will have no choice but to move on to another phone. Even though most of the time I am using WiFi, having a phone that cannot communicate in low signal areas when every other phone can, is not acceptable.
On TMO I'm getting a 2x stronger signal than my S7 Edge. Quite impressed. The Wi-Fi signal is much stronger also. I can stream music in my shed from the Wi-Fi ap in the house. The S7E couldn't even detect the signal.