Database Users

N4 missing from My Devices since OTA 4.3

I updated to OTA 4.3 a couple of days ago, having cleared Google Services Framework to trigger it. (N4 is totally stock BTW)
Seemingly this has the side effect of flushing the N4 from the My Devices list at Google play https://play.google.com/settings?hl=en
After the update I had to Remove my Google Acc from the N4 and log back into it again to get the play store functioning again. Over twenty four hours later and still no sign of my N4 back in My Devices though.
Q. Will my N4 eventually return to the My Devices list spontaneously, or is there something else I must do, to have this happen?

Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...

Broooooook said:
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
Click to expand...
Click to collapse
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.

logger said:
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
Click to expand...
Click to collapse
I have the same problem,after I cleared Google Services Framework,both my nexus 7 and nexus 4 disappeard from the "My Devices" list at Google play,but after logging back,only my nexus 7 returned to the "My Devices" list at Google play.I tried to install apps in my nexus 4,but still no sign of my nexus 4 in the "My Devices" list

Good to see I am not Robinson Crusoe at least.
Seems it is an artifact of clearing Google Services Framework on the N4 only. Wonder why it is only seemingly effecting the N4 and when and if it will sort itself out. Perhaps after the individual device number is due for its OTA in the rollout.

I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device

nzkiwiman said:
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
Click to expand...
Click to collapse
Remove your Google account in settings, then re-add it.

lopezk38 said:
Remove your Google account in settings, then re-add it.
Click to expand...
Click to collapse
As mentioned in post #1 this does not fix the problem. If only it did the issue would not exist.
From time to time I see the following dialog on my N4...
"Unfortunately the process com.google.android.gsf.login has stopped."
I guess this is related somehow. Any other suggestions (other than hard reset)?

Well, rather than removing my account, I did a factory reset on phone,
Booted with 4.3 already installed and after several hours of my first app install via my phone, I still don't have a device when looking via my Chrome on the desktop.
Will check in the morning (approx 12 hours) and see what happens.

I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.

It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC

EddyOS said:
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
Click to expand...
Click to collapse
In my case I was on 4.3, decided to root the device, so backed it up and then put 4.3 on. Then I restored the backup I had. It could be the restore that caused me issues rather than 4.3...

Still no luck for me ... Been more than 12 hours since I did a fresh install and have used the play store many times on the phone and my device does not appear. Rather annoying

Seems this issue is not going to get fixed any time soon. After several days no sign of my N4 with 4.3 re-appearing in Google Play. I dont think it will get fixed until Google get their Sh1t together and fix it their side.

Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.

nzkiwiman said:
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
Click to expand...
Click to collapse
That doesn't sound very promising. Are they going to get back to you with a fix any time soon?
Wonder if it would help if more of us log the same fault and cross reference your support case number. So they can see it is not isolated.

Hey there [name],
Thanks for calling Google today to ask about your issue with your device missing from play.google.com. I'm always happy when I get to hear directly from our customers. As promised, I'll be consulting our team of specialists to begin working to resolve your issue as soon as possible.
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks again for your patience and understanding,
[name]
The Google Play Support Team
Click to expand...
Click to collapse
24 hours later I got the same email back with the following line in purple
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Click to expand...
Click to collapse
Not sure if that means they want even more information that what I provided.
Reference Number (I think): 0-9537000001445

Not just N4 it's my N7 MIA
Found this thread when looking for almost the same problem. For me it's my Nexus 7 that is AWOL after the 4.3 OTA update. My Nexus 4 is still there.
My Nexus 4 received the update first, and was still there after the update as I used the play site to find and install the Privacy manager app.
A few days later my Nexus 7 updated, and it is now missing from My Devices and the symptoms seem to be the same as everyone here is reporting with their N4.
So it seems that it's not just the N4 that is affected.

Reply from Google - is your phone rooted?
My reply - no
Back to waiting.

clansley said:
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
Click to expand...
Click to collapse
Can you explain further i downloade market helper but it does nothing, not even a icon for the app

Issues with Google apps. Anyone else???

I'm using the NotSoStock ROM for the T-Mobile V20 version 6.5. I haven't had any issues this entire time but of recent randomly my Google app won't work. When I open it the wheel just spins with no message or indication of connecting to Google. Google Assistant will not respond to OK Google. Voice to text won't work on GBoard. The Google search bar won't work. My play store is fine Gmail is fine just seems to be everything related to the new installment of Google Assistant stops working. I'm not using greenify. I haven't installed anything different since getting this ROM running. It hasn't been updated since I've rooted. Only thing I've downloaded was a theme from the playstore. I thought maybe that was it so I removed it and went back to stock but it did it again later on in the evening after being perfect all day. Sometimes if I close all apps it will connect when reopening. But other times I have to reboot the phone. I've wiped cache and dalvik cache. Wiped app data and cache. I've tried changing the ignore status of Google services framework so it's never put to deep sleep in the settings baked into stock LG UI. I can't figure this out and it's frustrating. Can anyone help or at least let me know I'm not alone and maybe this is a Google server issue.

I have had similar behavior with Google assistant acting up, again just very recently and it used to be flawless. Must be Google update version issue. Maybe we can roll back to previous version?

I'm having the issue with the missing voice to text on Gboard. It's also missing from lgboard and I'm not able to add it to the board under settings because the mic icon doesn't exist. I know gapps is the issue, but I have no idea why. Looking for a solution.

What solved it for me was signing up for Google play services beta and the Google app beta. Been flawless since.

I'm on a stock Verizon Google pixel. W/ unlocked bootloader. I started having this issue as well. Will try to see about the beta thing you mentioned.
The only short term solution I've found is restarting my phone. But otherwise it's really inconvenient.

Hasn't seemed I've been happening as much. But my Google assistant and or Google Voice search would freeze I would have to reboot the phone to get it to work again. I'm stock Verizon v20

Gotta be an issue on Google end. Hopefully they fix it soon

Google Assistant?

Has anyone managed to get Assistant to work? I'm in the UK. I read on one of the OnePlus community forums that you need to change device language to English (USA), which I've done. Still no Assisstant. Anyone managed to get it to work/have any ideas?

It is only google now, not google assistant

I needed to clear all data after changing language to English (USA). But I've got it working now.

Here's YouTube video showing steps to setup Google Assistant on OP5. https://youtu.be/-bE8ORPID3U
Sent from my Pixel XL using XDA-Developers Legacy app

Ok Google
saccentekennedy said:
I needed to clear all data after changing language to English (USA). But I've got it working now.
Click to expand...
Click to collapse
After you got it working, did you have any issues in retraining your voice. I have a problem where it appears to be listening for me to say Ok Google 3 times but never recognises anything.?

dudiemaroodi said:
After you got it working, did you have any issues in retraining your voice. I have a problem where it appears to be listening for me to say Ok Google 3 times but never recognises anything.?
Click to expand...
Click to collapse
No... Haven't had a problem if I'm honest

saccentekennedy said:
No... Haven't had a problem if I'm honest
Click to expand...
Click to collapse
Thanks for replying. Must be in if the unlucky ones. :laugh:

i changed to English US, got google assistant started up, then changed the language back to English UK.
google does have issues properly understanding you with the wrong accent from my experience.

I am pretty sure I have google assistant

saccentekennedy said:
Has anyone managed to get Assistant to work? I'm in the UK. I read on one of the OnePlus community forums that you need to change device language to English (USA), which I've done. Still no Assisstant. Anyone managed to get it to work/have any ideas?
Click to expand...
Click to collapse
Doesn't work for me either. I have set the language to English USA. Tried to clear Google app cache and data to no avail.

swami.2580 said:
Doesn't work for me either. I have set the language to English USA. Tried to clear Google app cache and data to no avail.
Click to expand...
Click to collapse
I got Google Assistant working by following the instructions from the YouTube video in this thread's post #4. All was fine for a while and then GA no longer worked sometime after I applied one of the OTA's. I can't say that was the cause but the timing was coincidental. GA seemed to react but not fully engage. I tried a lot of things including re-training the "OK Google" but nothing worked.
Finally I followed the part of post #4's cache clearing of Google and Google services apps cache (remember there is more than one cache) and then went through the Google Assistant set up as if it had never been working. That fixed my issues and has been working ever since. I'll see if the same problems arise after the next OTA. So I'd trying clearing the cache of those two apps EXACTLY as shown in the video.
Edit: I've applied OTA for v4.5.5 and have not had any Google Assistant issue

swami.2580 said:
Doesn't work for me either. I have set the language to English USA. Tried to clear Google app cache and data to no avail.
Click to expand...
Click to collapse
You have to clear the data cache for play services as well.

For those that got Google Assistant working are you having any issues such as those described below?
Trusted voice which enables Google Assistant from the lock screen does not work despite the proper settings in place
Creating a Google Assistant shortcut not works
IFTTT doesn't seem to work as advertised (I'm still working on this one)
I've had no end of small issues trying to customize Google Assistant but the main built in functions (e.g. weather, search, Spotify commands, open app) work perfectly.
Just curious about other people's experience. It leaves me feeling Google Assistant is just a beta program/work-in-progress on a phone or a tease to get you to buy a Google Home despite always having a much more capable device in the palm of your hand (your phone). I don't want an ugly Google Home "air freshener" when I already have an Android SD835/8GB phone.

When you say Google Assistant... Do you mean ok Google from screen off?

loudog3114 said:
When you say Google Assistant... Do you mean ok Google from screen off?
Click to expand...
Click to collapse
Google Assistant works with the screen off as long as the OP5 is NOT locked. Working while locked is supposed to work only when Trusted Voice is turned on. Unfortunately I have turned on trusted voice but Google Assistant will not initiate (work) when the OP5 is locked.
OK Google has a different interactive screen than Google Assistant. The OP5 OOS comes with OK Google but you need to manually activate Google Assistant before experiencing its advanced AI features. You would also see new Google Assistant specific settings at the top of the Google app->Settings->Google Assistant->(Settings, What can you do?).
One of the early posts in this thread has the link to manually activate Google Assistant.

Yeah, I have Google Assistant but I am pretty let down by the fact it doesn't work with the screen off and locked. I have heard it's a license that has to be paid to googs

Mine worked with no fuss. What doesn't work is the trusted voice and waking the phone up when the screen is off. That one I can't figure out

loudog3114 said:
Yeah, I have Google Assistant but I am pretty let down by the fact it doesn't work with the screen off and locked. I have heard it's a license that has to be paid to googs
Click to expand...
Click to collapse
goingonstrong2 said:
Mine worked with no fuss. What doesn't work is the trusted voice and waking the phone up when the screen is off. That one I can't figure out
Click to expand...
Click to collapse
I've found a hacky workaround for this issue by using a combination of apps. First off I only use this method when I'm connected to the charger which is no different than the Trusted Voice limitations. Second my lock screen is only enabled when I'm not on a charger.
Use the Caffeine app to block the automatic lock screen. Check settings "Autoactive on USB", "Autoactive on USB type/AC charger", "Enable caffeine at boot".
Buy and install the app Screen Off (No Lock). I couldn't find a free app that turned off the screen but did not also lock it.
Then use the Google Assistant command "OK Google open screen off" to invoke turning the screen off but still having Google Assistant listening for my next command. I also use Tasker and it's Voice Assist plugin connection to Google Assistant so added the "start Screen off" as the last task in my Voice Assist profiles.
---------- Post added at 02:26 PM ---------- Previous post was at 01:51 PM ----------
goingonstrong2 said:
Mine worked with no fuss. What doesn't work is the trusted voice and waking the phone up when the screen is off. That one I can't figure out
Click to expand...
Click to collapse
For the most part Google Assistant works for me but important features either lack reliability or don't work at all.
Google Assistant macros don't work at all despite built in GA commands working (e.g. play on Spotify)
I can't seem to make a IFTTT connection work
The connection between GA and Tasker's VoiceAssist is unreliable. Too often GA intercepts a regular Tasker Event phrase and displays a google search screen but the Tasker event for the phrase does not trigger. This despite the Tasker VoiceAssist toast displaying the correct event phrase. I'll try it a second time and this time it'll work despite GA recognizing the exact same phrase (not a variation).
I've been able to create some cool home theater (Harmony Hub) automation profiles but the unreliability has me wondering if I'm wasting my time. I really like the whole Google Assistant and the Tasker extension but am not prepared to continue developing things unless I can increase the overall stability.
It may just be my OP5 which is running OOS 4.5.5, rooted with SuperSU with Viper4Android installed. Other than that I've not altered the stock OOS experience. I've not even removed any bloat ware.
Does anyone have the Google Assistant macros and/or IFTTT working on their OnePlus 5?

I've previously posted that Google Assistant's macros didn't work for me but I received an update to the Google app v7.7.14.21.arm64 (Beta) and Google Assistant's macros are suddenly working. Even macros I'd previous entered but had never worked. I also added new ones and they also worked.
What stopped working was Tasker receiving the OK Google spoken commands, (no VoiceAssist toasts). I need to explore further as the newly functioning macros may be a far better way to integrate with Tasker. I'll likely retry the recommended Google Assistant/IFTTT/Tasker integration which also didn't work prior to this latest update.

It's working perfectly
Just did as it was said on the video. Everything works perfectly, including the "OK Google" detection while the screen is off. No problems whatsoever.
To Note: Even i changed the language back to English(UK) after all was setup, and works like a charm. :good:

Huawei p10 lite show Google Play services are updating

From now there is some days from phone show on app google play services are updating. i try restart, add location etc but still same. waze and google maps works but album does not.
how to fix it?

Seems to be a problem reported with a number of Huawei phones recently. Had it myself and googled a 'solution'. I went into Apps and disabled Play Services. Then rebooted the phone. On restart, prompts to update Play Services so allowed that and apps that use mapping etc. started working again. Seems others had problem re-appear on a reboot. I found the reports and solution here - https://stackoverflow.com/questions...ing-error-on-release-not-emulator-google-play

dmarchant said:
Seems to be a problem reported with a number of Huawei phones recently. Had it myself and googled a 'solution'. I went into Apps and disabled Play Services. Then rebooted the phone. On restart, prompts to update Play Services so allowed that and apps that use mapping etc. started working again. Seems others had problem re-appear on a reboot. I found the reports and solution here - https://stackoverflow.com/questions...ing-error-on-release-not-emulator-google-play
Click to expand...
Click to collapse
I have this problem too, good to know that a solution seems inminent.

notification-google play service wont run until its updated-help?

soo..I just got an unusual notification on my 2019 fire hd10...that the play services wont run until updated? I didn't catch the entire message.
I went into the play store and the notification disappeared.
help?

I had the same thing. I cleared the notification and so far it hasn't appeared again. Everything still works.
Others have reported it, and the popular theory is that it's a harmless bug in the latest version of Google Play Services.
https://www.reddit.com/r/kindlefire/comments/phz7hp

-amused snort- technology, aint it wonderful?

Playstore is not a trusted app
Always make installable copies of all your apps and current updates. The less Playstore the better... it never runs on my 10+ unless I need it.

I trust no one...but my cat. with my cat? I know EXACTLY where I stand at all times with her.

XRaiderV18 said:
I trust no one...but my cat. with my cat? I know EXACTLY where I stand at all times with her.
Click to expand...
Click to collapse
I have a male cat that was abandoned right after it was weaned.
Cats are cool.

blackhawk said:
I have a male cat that was abandoned right after it was weaned.
Cats are cool.
Click to expand...
Click to collapse
word.
....currently getting groomed by my cat, apparently I need it?
anywho..got the notification AGAIN today, and this time I was actually able to initiate an update.
fortuitous given my tablet just updated the OS today.

I'm seeing this as well on my Fire HD 8 (2020), and it's very concerning.
I've also uninstalled Google Play Services and reinstalled the latest version of Google Play Services from APKStore (you cannot do an in-place upgrade, there's only a "deactivate" button which doesn't work).
The error goes away temporarily, but eventually returns a week or so later.
And we're not alone -- hundreds of complaints on this issue in the Reviews section of Google Play Services on the Google Play Store: https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en_US&gl=US
Is this just a temporary bug? Or is it an indication that the little "secret" of sideloading Google Play Store is over, at least if you want to use your Fire to play games requiring Google Play? Wonder if Google and Amazon are finally saying "no more?" I hope not.

...I think the fact most of us are running the play store in manual update only mode is the problem. it cant auto update the play services, and thus coughs up this error?

XRaiderV18 said:
...I think the fact most of us are running the play store in manual update only mode is the problem. it cant auto update the play services, and thus coughs up this error?
Click to expand...
Click to collapse
Playstore will let you know when you go to Playstore if it needs updating. I've package block and run Playwhore on manual update only for over 1.5 years with no problem.
All it's parent apps need to be running at boot up ie Google play Services. You may need to delete and recreate your Google account if it really goes off the rails. Reboot, reboot, reboot...

XRaiderV18 said:
...I think the fact most of us are running the play store in manual update only mode is the problem. it cant auto update the play services, and thus coughs up this error?
Click to expand...
Click to collapse
Thank you. I thought the same thing, so I reset Fire and set Store to auto update everything (except Kindle and Alexa).
Still getting error.
My App Details for Google Play Services shows:
App installed from Google Play Store
version 21.33.13 (100300-393339024)

blackhawk said:
Playstore will let you know when you go to Playstore if it needs updating. I've package block and run Playwhore on manual update only for over 1.5 years with no problem.
All it's parent apps need to be running at boot up ie Google play Services. You may need to delete and recreate your Google account if it really goes off the rails. Reboot, reboot, reboot...
Click to expand...
Click to collapse
it was a thought, that said after I was FINALLY presented the option to update the service its not done it again.
also..I've owned FOUR samsung tablets over the years and every single last one of them, without fail, whenever playstore has had an update, I've had to manually initiate the update, it patently REFUSES to do so on its own, and thats AFTER running every troubleshooting known to man AND consulting samsung support.
its an android thing apparently ^^;
stocktiki said:
Thank you. I thought the same thing, so I reset Fire and set Store to auto update everything (except Kindle and Alexa).
Still getting error.
My App Details for Google Play Services shows:
App installed from Google Play Store
version 21.33.13 (100300-393339024)
Click to expand...
Click to collapse
did you manually install everything? or use the fire toolbox thingy app?
I ran this guide for my tablet. https://www.androidpolice.com/2021/06/21/install-play-store-amazon-fire-tablet/

I have Google Play Services 21.30.16, so it seems mine hasn't updated since I installed it a few months ago.
How are you getting it to update?

XRaiderV18 said:
it was a thought, that said after I was FINALLY presented the option to update the service its not done it again.
also..I've owned FOUR samsung tablets over the years and every single last one of them, without fail, whenever playstore has had an update, I've had to manually initiate the update, it patently REFUSES to do so on its own, and thats AFTER running every troubleshooting known to man AND consulting samsung support.
its an android thing apparently ^^;
did you manually install everything? or use the fire toolbox thingy app?
I ran this guide for my tablet. https://www.androidpolice.com/2021/06/21/install-play-store-amazon-fire-tablet/
Click to expand...
Click to collapse
I rarely use Playstore. Updates there are set to wifi only, and wifi is always disabled.
Samsung tech support is useless.
Try googling the error codes.
I use ApkExport to make installable copies of my apps so on a reload no Playstore needed.
You can also use those copies to load other devices... if you want.

I was able to go into the play store and tap on 'update' on the play services.
-shrugs- it worked, thats all I cared about.

Play Store is telling me 21.30.16 is the latest version of Google Play Services and I'm up to date. APK Mirror is showing newer versions, though. Weird.

unknownsoldierx said:
Play Store is telling me 21.30.16 is the latest version of Google Play Services and I'm up to date. APK Mirror is showing newer versions, though. Weird.
Click to expand...
Click to collapse
Sideloading system apks is cruising for a bruising

XRaiderV18 said:
it was a thought, that said after I was FINALLY presented the option to update the service its not done it again.
also..I've owned FOUR samsung tablets over the years and every single last one of them, without fail, whenever playstore has had an update, I've had to manually initiate the update, it patently REFUSES to do so on its own, and thats AFTER running every troubleshooting known to man AND consulting samsung support.
its an android thing apparently ^^;
did you manually install everything? or use the fire toolbox thingy app?
I ran this guide for my tablet. https://www.androidpolice.com/2021/06/21/install-play-store-amazon-fire-tablet/
Click to expand...
Click to collapse
Thank you! It's Google Play Services, not Google Play Store, that needs updating, right?
I manually installed all four APKs - using the Android Police instructions, too.

stocktiki said:
Thank you! It's Google Play Services, not Google Play Store, that needs updating, right?
I manually installed all four APKs - using the Android Police instructions, too.
Click to expand...
Click to collapse
Maybe but I'm still using the factory load version of Google play Services on my 10+, no issues.

stocktiki said:
Thank you! It's Google Play Services, not Google Play Store, that needs updating, right?
I manually installed all four APKs - using the Android Police instructions, too.
Click to expand...
Click to collapse
correct