Galaxy S4 Screen only works sometime (or not at all) - Galaxy S 4 Q&A, Help & Troubleshooting

Hello! Been using my phone (I9505) for like 2 years now and all worked perfectly. Suddenly, my touchscreen stopped working. After some hours of waiting, it worked back again, but then stopped working as well. After repeating this cycle, today is the first day that I couldn't use my touch screen at all. Touch screen buttons (capacitive buttons I believed they are called) work great. Also, I figured out something, If I press the power key and fastly move my finger around the screen 'till it turns on, it does detect my finger, but after the screen has turned on it doesn't let me use the touchscreen. I've tried reformatting the phone a couple of times but no success (not only factory, but mega wipe as well).
Any help, please?
P.S: Also, forgot to mention, daydream function was activated and it worked well, but when my touchscreen was unresponsive, If I had let my screen turned on, it wouldn't go into it, but simply turn off the screen. I believe it's something to do with deep sleep? (I believe that was a known-problem for the ROM I was using at that time (Albe's lollirom). Atm I'm not using it anymore.

Bump

Maybe you should try going back to stock rom.
Or, when you get one of those moment where it works, go into developer settings and activate the option to show the pointer or touch response.
After 2 years it happens that stuff breaks. Depending on how much care you take of it.

Related

Touch Response Problem

I have a Sprint Touch [Vogue]. It has served me very well up until recently.
One day, I was using my phone normally when the battery died. No big deal right?
Well, I charge my phone and reboot it. For some reason, Windows is EXTREMELY slow and unresponsive. I figure that something vital had been corrupted by the battery's death, and that it was nothing that a hard reset couldn't fix.
I performed a hard reset.
I let the utilities for the first boot run to customize the phone. Everything seemed pretty much normal. I configured my settings, re-added my contacts, etc. Then I turned the screen off [with the power button].
I turn it back on later to do something. I touch the screen. It immediately and accurately detects the touch's location, but it continues detecting a touch. For 20-30 seconds, after the input has stopped.
It was strange, so I soft reset the device. It booted, with the same problem. So I performed another hard reset. I did some configuration [the response acting normal at this point], and then turned the screen off. Turning it back on brought the same problem back.
This problem still exists on my phone, even after numerous hard resets and even ROM flashes.
A better description of the problem: When the device is first turned back on [meaning brought out of standby], its touch response is messed up. It will immediately and accurately detect any touch input, but it will continue to detect the input for up to 30 seconds AFTER it has been released, as if you were holding it the whole time.
WHY is this???? My phone is almost unusable because of this!!!! I can still place/ receive calls, using the navigation buttons and the red and green buttons. But the touch response is screwed!
Can someone please shed some light on this problem I'm having?
Phone specs: Windows Mobile 6.1, HTC / Sprint customized. Minimal third party software is currently installed.
[I've already determined that third party software is not the problem, because i haven't installed any!]
Possible solution
Hi,
today I experienced something similar to your description - no touch response when I tried to pickup a call. The strange thing is that last night everything was working and no settings were modified nor programs were added/removed. The screen suddenly 'died'. At the moment I am using it through a program MyMobiler which brings the mobile display to the PC and I can use the mouse to control the phone (it is like VNC for the phone screen, the phone is connected with ActiveSync).
This is temporary solution untill I finish my backups of files, programs, settings. I didnot performed hard reset yet, hope this will solve my problem
In the following link there is a 'magical' solution - to remove the screen protector:
http://www.htcwiki.com/thread/1112981/LCD+or+Touch+screen+not+working
P.S. I had removed the screen protector and voilá - the screen is now touch responsive. The root cause of the problem obviously is the dust between the screen and the protector which results in constant screen pressing - and as a result no accepting my finger presses.
I hope this will work for you and others with similar problem.
I had a similar experience with an old Vogue.....In my case, there was no battery death precursor, but it just started acting up. Not too long thereafter, I noticed the screen/digitizer was forming what looked like an air bubble between the digitizer and the LCD on one place of the screen. The screen was becoming defective. I eventually had to buy another Vogue from a friend who didn't have a clue of the 6900's potential, and didn't want his anymore, so I got it cheap.
Sounds like your screen/digitizer may be on it's last leg.

[Q] Touchscreen Problem

Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
had same problem, found a FIX
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
tidygrant said:
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
Click to expand...
Click to collapse
well i have woke up this morning to be able to unlock my device to then locking it and not being able to unlock it again!!! i had notification to say it had managed to restore 16 apps whilst i had been asleep so i am thinking there is a dodgy app out there some were
mazdarider23 said:
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App
I have this problem and have found no way to fix it, I have tried everything except possibly going to the clk loader instead of magldr. when i put the phone to sleep with the power button is when i have the issue of not being able to unlock my phone in Android. I have tried task 29, going back to original windows roms, sd and nandroid, it is a hardware issue related to the digitizer as far as I'm concerned. I love my HD2 and really need to fix or find another one. I know this doesn't help, but maybe a little more insite if nothing else
I had the same issue. With my 1st HD2 it started as an intermittent problem, then eventually completely stopped working. With my replacement it just started to happen again. I immediately flashed back to stock tmo windows and the touchscreen would work so long as I did not try and put the phone on standby or wake the phone using the end key. If the phone went to standby on its own, the touchscreen would not work either. I changed the settings so that the phone would not go into standby at all. I then learned that locking the phone from the windows menu and allowing it to go to standby that way somehow averted the touchscreen problem. After 2 days, the problem seemed to resolve itself, almost completely. If I try and wake it using the end key, the touchscreen still wont work, but every other button on wake works. Also, putting it in standby with the end key seemed to not cause the problem any longer.
I dont know if the issue varies per person, but what worked for me was going to stock windows for a couple of days, then starting over with android. I guess it depends on how far along the problem has progressed.
Look at my thread in my Sig about the Unresponsive Screen Solved. This sounds exactly as that. And there are various workaround solutions through out the post.

[Q] Touch Screen frozen in wph??

I've had windows phone 7 on my hd2 for quite some time now activated and everything and never had an issue. Then it started this morning where my touchscreen does no respond at all. The buttons and everything work just no touchscreen.
Do i need to reinstall or is there another way around it?
sometimes similary to me. But my screen freezes only for 3-5 seconds. And it often do this when i used finger-zoom.
i try'd to use the search button, but search was currently down... i'm glad i decided to read some past posts.
this is happening to me on a major level thou. i've had wp7 on my hd2 for close to a month now, i think. everything worked great. i didn't have any problems unlocking or even getting activation code for live services. it has been my daily. 3 days ago i started noticing that it took me a few swipes to get the touch screen to work. yesterday my sim card got corrupted and i had to get a new sim card. between yesterday and today my screen has worked maybe 80% of the time.
it gets so bad that i have to shut phone off, pull battery out for 5 minutes, and restart it to see if the screen will work again. sometimes it does, other times it doesn't. sometimes i'll hit the power button to turn screen on and off till i can use the touch screen. this can take up to 30 minutes alot of times.
i've gotten use to the wp7 os now and would like to keep it on my hd2, but if i can't use my touch screen because of it... then back to android or even the dreaded 6.5.
so are we the only 2 that has had this problem? is there a fix?
thanks! =)
JhonKa said:
I've had windows phone 7 on my hd2 for quite some time now activated and everything and never had an issue. Then it started this morning where my touchscreen does no respond at all. The buttons and everything work just no touchscreen.
Do i need to reinstall or is there another way around it?
Click to expand...
Click to collapse
I now have this exact problem. It started two days ago. It takes a long time for the touch screen to work again. First time it happened, I thought the touch screen died. Pulling the battery out worked for some reason the first time around. Now pulling the battery/SD card doesn't work. Even if the SD card is out and I let it boot, the screen still doesn't work. I'm stuck here waiting for it to come back. I hope it does.
This may be a hardware problem. Maybe the elevated heat running WP ROM affected it.
Here's a thread regarding an HD2 with a similar problem:
http://forum.xda-developers.com/showthread.php?t=970703#11668281

[Q] Touch screen intermittently wont work from lock screen.

I have the WP7 installed. No dual boot.
I have a password protected lock screen, and every once in awhile, the touch screen wont work, so I can't slide up and put in the password. If I hit the windows button in the middle, it kinda bounces for a second, then goes dark again.
It happened yesterday too, and the only way I fixed it was to turn it off, take out the battery and then turn it back on again.
When the touch screen works, it works fine. It's perplexing.
Anyone else have this problem?
Yes, but I only have to tap on the screen and the touch screen is working again and I can slide up the screen. Had this happen with both of the builds I've used so far.
This didn't work for me. My phone's been locked all night.
Hmm, not really sure what it could be. Check with whoever built the rom you are using, they may have a better solution. Sorry I couldn't help more.
Its a hardware problem, not software, i had the same problem the solution is to change touch screen, try to press touch near red button for same time it can help, but not for long time.
Sorry for me english)
Common problem. Your touch screen is fried (or is in the processing of frying). Start the warranty process now.
fried? dunno mate, when my touch screen goes on the blink i sweep a finger in the opersite direction to what i usually do then try again straight after, so forinstance, at the lock screen i try up and it doesnt work, so i try down then up and that usually fixes it, same for the tile screen, if it wont work as i sweepleft, i sweep right then left.
this doesnt happn on android which i would think rules out an overall hardware fault, at least for me anyway, it is however hardware related, the HD2 shouldnt have WP7, the drivers are not designed for our device so expect these odd happenings.
Of course its equally likely that this could be another sign of the pain in the arse SD card issues some of us suffer, reflash and try a new SD card and see what happens.
Man its realy problem of touch screen because it breaks in zone of red button, and when you press it some times it goes ok, and works wery well, but it die from now, replace the touch or it will die in few - weeks- days.
i would seriously get that accusation backed up by some proof before someone does something they didnt need to do.
I have random unresponsive screen issues that are directly related to the install of WP7 it does not happen on android or WM, there for its not hardware, at least in my case, its driver

Touch stop working after turning off and on the screen.

I've been using the PH-1 for a year and a half and its great, but a couple days ago i would unlock the phone via fingerprint (as ussual), it would unlock but the touch wont work, so i factory reset the phone and still the same, remove the case and the screen was loose (almost complete), but the cable was well connected on both sides so i got the screen glued, but still the same.
Im using Android Pie (from day 1) with March update (updated like a week ago), in order to use the phone beyond what Google assistant can do i have to reboot the phone (using power and volume buttons) to get the touch to work again and dont let the screen go off. Sometimes after rebooting the touch works even if i turn the screen off and on, but i think its just luck.
You guys think it might be a software issue? or hardware issue? because i don't live in the US or CA, so i would have to wait a couple weeks for the screen to get here and i would'nt be able to return it in case its not a screen malfunction.
I really don't wanna change my phone, i love the PH-1.
EDIT: i just replaced the screen with a new one from fixez.com and the problem persists, i think april's update broke something. is there something i can do to check the software? Pls help.
I rooted my phone and almost the same thing happens. I turn off the screen and turn it back on and the touch is unresponsive. Howver, ONLY the apps left on screen are unresponsive. I can still pull down from status bar its weird.
Update 1: I saw u mention fingerprinting. I removed mine and somehow it seems to have stopped. I'll use it for about another day or 2.
Update2: Well it doesn't. If my screen times out with an app open. The app is unresponsive upon waking.

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