[Q] Replacement device USB woes - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Received a replacement device yesterday that is NG2. No big deal as I CF-Rooted it, then placed TWRP on it. Did a backup of initial state and went to transfer a rom to SD card and realized the phone would not connect
to PC as a device. Now I have 2 other S4's in the house and they connect immediately so it is not a driver issue with the computer(Win8.1), or USB cable. The 2 other S4's immediately are recognized by the computer.... I
have found that this one is recognized only while in Download mode, but when booted, nothing. I reinstalled the backup I first created and did a wipe 3x and I was able to get it to go into USB mode only 1x. The USB
icon appeared in the upper left of the screen and Kies recognized the device for the first time. After that I thought I was good so I went to the CF-Root installed Superuser app and opened it. It prompted about knox so
I ran it for knox disable. Bam, no more USB. What is going on here? I have rooted and worked with 5 or 6 different S4's with no issues. This is my first at NG2, and I want to point out that it is not activated yet as well.
Does not completing the activation trigger something? I am just trying to figure out if I should just return and swap for another. I have tried to reflash back to stock and wipe and it no longer offers the USB connection I
was able to achieve at the 1 point. This is an odd one and again, it is NOT drivers or the USB cable.....
Thanks,
Lisnup65

Fixed. Returned the phone for another one.

Related

Help connecting Epic to pc (yes I used the search and my issue isn't resolved)

Ever since I rooted I can not get my Epic to connect to a computer period. I'm about to give up and just deal with what I got, hopefully someone can tell me what I'm doing wrong. Before anyone decides to be a smart ass I have used the search function literally for days and have tried tons of things recommended with no result. I am the first to admit I'm an idiot when it comes to anything involving computers but I'm pretty determained to learn.
This has to be the phone because I have tried to connect to 2 desktops (1 running Windows 00 and 1 running the most updated Ubuntu), and 3 laptops (Windows xp, Windows Vista and Ubuntu). When I rooted I used the Vista computer and connected fine (can't anymore). I didn't have the space on the C drive to install the Android SDK so I switched to Ubuntu (first time user btw lol). Somehow when I was backing my SD card I lost any access to it or the notification bar. I never got my SD back til I rebooted but I haven't been able to connect to any PC since. When I charge (even in the car) it always tries to stay in mass storage mode. I basically charge in my car with my phone off hoping it will just charge and not mount my sd card to my car or wall lol. Yes I wiped 3 times, partitioned sd, tried several different cables (but my husband used mine and no problems on his Motorola) I'm sure I've done something wrong when I rooted or mounted to Ubuntu.
I also can't use adb. I followed the directions to the t (a few times lol) but when I run any commands it says "no such file or directory" I didn't have adb on the windows pc when I di noobnl's one click so I never ran the (adb shell ect) commands. I now can't do jack. I am now running noobnl's DI18 ROM with modem.bin flashed thru Clockworkmod.
I have tried all the basics you will find wit 2 days of web search.
My goal is DK28 (dream on Erica lol)...Thanks for any help and for anyone sparing me a lashing ;-)
Sent from my SPH-D700 using Tapatalk
When you plug in on your windows pcs...in Device manager..do you see anything appear? also do you have USB debugging on the phone?
USB debugging on?
Have you tried reinstalling the drivers for the Epic?
Rebooted phone and PC? (Sometimes it helps)
Used Odin?
Something might have been screwed up during one of your downloads, bad file maybe. Try reinstalling your drivers first, use Odin (phone must be in download mode), and see if it recognizes te device. If it does then Odin the stock .tar file and go from there. It'll give you a fresh start.
That's all I can think of right now.
Sent from my SPH-D700 using XDA App
I bet your USB debugging is on since most root's requier it. Even tho it says connect to pc if usb debugging is on it wont connect to my windows 7 box
I would suggest, if you're really having this many issues, just boot into download mode (1 on the keyboard + power button) and odin back to di18.
Just for kicks have you tried Settings > Privacy > Factory data reset? I assume that wiping does the same thing if not more but it's worth it to see if it somehow resets a setting that might be the issue.
What's left - software issue or Hardware issue.
Software:
hmmm...yeah gotta try connecting through Odin which uses downloader mode instead of USB modes...
Can Odin see your phone? Run Odin as admin with antivirus off, and proper samsung drivers installed. Then boot phone holding down 1 key into downloader mode. Connect to computer through USB port on back of computer (i.e. directly to motherboard) - does Odin identify something attached to USB port?
Yes - flash the dk28!
No - with Odin still on, unplug the USB cable, pause, and reconnect it. Still No? Try a different USB port on computer. Also try uninstalling and reinstalling the drivers - be sure to reboot the PC. If still No, then try on another computer, and as you did before, try different cables. Still No?? --> hardware problem with phone.
Hardware problem with phone: Look at the usb port in the phone - is there any junk in there that might interefere with the connection?
Yes - clean it out
No: phone perhaps internally damaged:
Solution for hardware damage:
You and husband clean up and go to sprint store.
At store - tech will know phone is rooted, so:
--Tech more likely to like you? You handle it, maybe even blame husband. Husband can silently attend and look sheepish, playing the part of 'me man, me dominate environment, me break fancy tech of wife, me sorry." Try to get free replacement phone while simultaneously promising never to let your husband root the phone again, or even touch it.
--Tech more likely to like husband? He goes alone, cops to the true story of how you rooted it and then was backing stuff up when it suddenly stopped working [truth from men? so sincere!]. Try to get free replacement phone while simultaneously promising not to let you in the house should you even attempt to root again.
P.S. forgot to add you might turn off the PCs firewall while testing, as well.
quik99 said:
I bet your USB debugging is on since most root's requier it. Even tho it says connect to pc if usb debugging is on it wont connect to my windows 7 box
Click to expand...
Click to collapse
same here. I tried out the free tethering app the other day and with usb debugging on i coudl never get it to install the proper drivers. Without it on and the 64bit drivers installed Odin worked just fine.
I have seen many Galaxy S devices not connect to a computer because of a faulty USB cable. Had my girlfriends sister switch out 3 Vibrants only to accidentally try and connect it to a laptop with a different USB cable and I've seen two others not connect with the stock Samsung USB cable.
How I fixed the tethering issue
I've had the same problem with my galaxy s - connecting to the PC (Win7 32bit) just doesn't do anything. As a test, I had a friend with the same phone/rom (froyo, rooted) connect - and he was able to! It installed the drivers and it just worked. He disconnected, I connected, and now it's fine.
So, see if you can find someone with the same phone and see if they can connect. Makes no sense to me, but it worked.
I've had my Epic fail to mount before. Interestingly any time I had an issue it was with a Mac - it always mounts on a PC. I'll stop now before I open up a can of worms.
Best advice I have is get a Dropbox account. You can use that guy to move files from a computer to the SD card without having to mount to the computer. Perhaps you can get a factory ROM (with root of course) on your phone that way?
You can get a app from the market called SWIFTP (free) & connect to your sdcard via ftp server. This can be a temporary fix till you get your connection error resolved.
I have 1 USB port on my laptop that the Epic shows up as "unknown device" on. Works on every other port, and everything else works just fine on the same port. The factory USB cable is finicky!

Rooted Evo will not connect to PC

I rooted my Evo with unrevoked3 a few months ago and since then (or sometime after) my phone will not connect to my PC. It will charge but that's it. I checked off the ask me every time I connect option, it's set to mount as disk drive. I am using the stock usb cable that came with the phone. I tried hard resetting, data wiping back to factory default. Still won't connect. Tried reinstalling HTC Sync. Doesn't recognize my phone being plugged in. I want to flash my phone back to stock so I can bring it back to Sprint but I can't bring it back rooted and I can't unroot it without using the PC. I have Googled and Googled all over but can't find an answer. I did a search here and there are similar problems but no solutions that have worked for me. Could it be the cable? It is in good condition as is the phone. Maybe the USB port on the phone? Those went bad on all my Blackberries. I'm sure this problem is expressed frequently but a response would make my day.
roblacroix said:
I rooted my Evo with unrevoked3 a few months ago and since then (or sometime after) my phone will not connect to my PC. It will charge but that's it. I checked off the ask me every time I connect option, it's set to mount as disk drive. I am using the stock usb cable that came with the phone. I tried hard resetting, data wiping back to factory default. Still won't connect. Tried reinstalling HTC Sync. Doesn't recognize my phone being plugged in. I want to flash my phone back to stock so I can bring it back to Sprint but I can't bring it back rooted and I can't unroot it without using the PC. I have Googled and Googled all over but can't find an answer. I did a search here and there are similar problems but no solutions that have worked for me. Could it be the cable? It is in good condition as is the phone. Maybe the USB port on the phone? Those went bad on all my Blackberries. I'm sure this problem is expressed frequently but a response would make my day.
Click to expand...
Click to collapse
I am assuming you have a windows based PC.
Do you have any device driver conflicts in your windows Device Manager? I'd start there. Your computer wouldn't properly reconize your phone if you have some sort of conflict or you don't even have the right drivers installed.
Broken usb is a known issue with EVO, something about how it is soldered onto the motherboard. Are you running a custom ROM or kernel?
Have you tried mounting it in Recovery? You can always use a MicroSD card adapter to transfer files. I just use Dropbox.
You can unroot without your PC. Just download everything on your phone.
Download the S-On tool from Unrevoked. Flash it in Recovery. Check to make sure phone is S-On
Download the PC36IMG.zip restore to your phone, there is a thread with it in Development. Use Astro/Root Explorer to move the PC36ING.zip to the base of your SD card.
Go into HBoot and it will recognize it. It'll ask if you want to update, say yes. Let it sit and do its thing.
There is a guide in q&a about unrooting
Sent from my PC36100 using XDA Premium App
Yes, Windows based PC.
So I downloaded the S-On tool, moved it to the root of my card with Super Manager, then flashed it. Says S-On at boot. I rebooted my phone, moved the PC136zip to the root of the sd card. Rebooted with down vol + power and it checks for pc136zip but doesn't ask anything. I tried zipping it in recovery and it says bad. I tried another download site and did the same thing, doesn't recognize it upon hboot, so I tried zipping from sdcard, selected it, it quickly said some text about updating then nothingness. How do I know if it unrooted?
Edit: Also, I checked my device manager on my pc but it didn't show anything wrong.
Install terminal and type su
You will get permission denied if not rooted.
I have a working PC36IMG.zip in my Dropbox, if you need it tell me and I'll PM you a link
if u think ur phone is broke cuz u cant connect to pc after u rooted it, it isnt broke at all. my phone did the same thing after i rooted it. I don't remember exactly cuz it was a while ago, but u may have to turn on usb debugging in settings before it will recognize it. also u can go into recovery and mount usb to write to it
It might have to do with the drivers you have to install when you run unrevoked. It has been a while, but I am pretty sure I had to install a special USB driver to run unrevoked.
Sent from my PC36100 using XDA Premium App
I had this happen to my phone last week after I used my computer to root two other peoples phones.
It makes no sense really, but while in recovery I connected to the computer to move a few files to the phone, and after that it was able to connect whether in recovery or not.
See if your phone can make the connection while in recovery.
Ok, so I brought the phone to Sprint after trying a different USB cord and they said the port is damaged. My new phone arrived today but I need to get my phone back to stock ASAP. I got it back to S-On but when I attempt the pc36img flash it says...
SD Checking....
Loading... [PC36DIAG.zip]
No image!
Loading... [PC36DIAG.nbh]
No image or wrong image!
Loading... [PC36IMG.zip]
Then the black bar loads.
Then it says.
Main Version is older!
Update Fail!
Do you want to reboot device?
I hit yes.
I still have SuperUser Permissions.
I've downloaded a few different pc36img.zip from different pages and this happens every time.
Edit: Probably wondering how I did this without a USB. I bought an SD Card reader and transferred everything through PC.
Try this.
1. Plug your usb cable into the computer.
2. Plug your usb cable into the phone.
3. Wait and listen for the little sound that tells you that the computer sees it.
4. Unplug your USB cable from the phone and wait about 2 seconds.
5. Plug the USB cable back into the phone, listen for the sound, then look at the computer monitor.
On mine, I have to do this to make the autorun window pop up running Windows Vista.
Shot in the dark, but thought it might help.
Noise doesn't happen. USB port is damaged, noise will never happen.
On the upside,
(I don't have 8 posts yet or I would show the download image) Updated version of PC36IMG.ZIP that worked. Just rename to pc36img and it unrooted my phone.
I'm having this same problem. Now, In this case, I hear the noise. Then a second double noise (like when you unplug the usb) This happens whether I am in recovery or not. Also, oddly enough, the thing works on my mac. It's done this through several different ROMS Right now I'm using synergy (which is great btw). I'm really at a loss here. Anyone got any other ideas? Like where I can find it in device manager. There are like 9 "root usb" devices
*edit* Also, I'm using window's XP proffessional. I've tried some trouble shooting but nothing is really working. Also it's being assigned a disk letter when connected, during the short time (like less than a second) when the disk pops up it says removable disk. I timed it and it's being assigned H, but it's being ejected almost immediately.
I think it has something to do with power being supplied in the cord. Maybe something to do with kernal? I dunno. But I plugged it into a usb port in the back of my pc, and it read it : /
roblacroix said:
I rooted my Evo with unrevoked3 a few months ago and since then (or sometime after) my phone will not connect to my PC. It will charge but that's it. I checked off the ask me every time I connect option, it's set to mount as disk drive. I am using the stock usb cable that came with the phone. I tried hard resetting, data wiping back to factory default. Still won't connect. Tried reinstalling HTC Sync. Doesn't recognize my phone being plugged in. I want to flash my phone back to stock so I can bring it back to Sprint but I can't bring it back rooted and I can't unroot it without using the PC. I have Googled and Googled all over but can't find an answer. I did a search here and there are similar problems but no solutions that have worked for me. Could it be the cable? It is in good condition as is the phone. Maybe the USB port on the phone? Those went bad on all my Blackberries. I'm sure this problem is expressed frequently but a response would make my day.
Click to expand...
Click to collapse
Alohaz I've had this happen 5 different times and it turned out to be the custom hboot needed for unrevoked after reverting back to original no could recognize phn
unrevoked mess up my 3 evo.
all diag port gone away.
i cant program anymore with qpst,cdma ws etc.
how to fix??

[Q] N4 won't boot, isn't recognized by any computer (adb, fastboot, etc.)

A couple of weeks ago my N4 decided that it didn't want connect to my computer. I tried windows xp, 7, and osx. I tried 5 different usb cables that worked with other android phones just fine. I tried all usb ports on said computers. I've uninstalled and re-installed all drivers, using all the known methods. Then I noticed that I was getting terrible battery life. Like 5% gone in 20 minutes with all radios turned off and leaving it in my pocket. I was on the latest verison of PA with the latest verion of franco.kernel and I've had no previous problems with my phone.
So I thought maybe I did something to it like a bad flash, so i downloaded a stock 4.2.2 zip and flashed it (with gapps). The problem persisted. So I proceeded to wipe the phone in cwm in an act of desperation, and lo and behole I was then stuck with the same problem as before, but this time with no working os to boot to, and no way of connecting it to fastboot or adb in order to put any files on the sdcard/ flash it back to stock. I am, however, still able to boot into cwm and the bootloader. Then, thinking it might be a problem with the usb daughter board as whenever I tried to plug my phone into a computer it gave me this:"windows has stopped this device because it has reported problems. (code 43)", I ordered a replacement. Replacement came, I swapped them out, and absolutely nothing has changed. I tried uninstalling/deleting drivers and re-installing them just to make sure, but same results as before. Also, the N4 DOES charge when plugged into a power source like normal.
So the way I see it, I can either keep trying to replace parts, or one of you wonderful people know some crazy fix to my problem. If not, then I could go the other way, and attempt to brick the N4 even further in order to get it replaced (I.e. it's not possible to see whether or not it's unlocked/has a custom recovery). Also, I can enter "download mode" by holding down the volume buttons and connecting a usb cable, but windows still doesn't recognize the device.

URGENT help needed. XtreStoLite USB problems.

Okay. Hi guys.
I'm having some horrible USB connection problems and I've no idea whether they are hardware/software. I'm leaning towards the former.
About a month ago I noticed while plugged into my charger, my phone wasn't charging. Wiggling the cable did little, if anything to help. But it only happened that one day, and after a few beeps and boops of connections coming and going, it had seemed to have fixed itself.
Yesterday I decided to upgrade from XtreStoLite KitKat to XtreStoLite Lollipop. I made a bit of a mess of it and accidentally wiped my entire OS/cache/data before even putting the ROM on the sdcard directory. Fortunately I had already upgraded the modem/bootloader and was able to sideload the ROM.
I say I was able to sideload the ROM successfully, but this is really where the issues started to resurface. The first dozen or so times I tried to sideload I got "ADB not recognized" errors in CMD. I tried all sorts of USB driver re-installations, and installing google USB drivers from the Android SDK etc and nothing was working. Lots of beeps and boops of drivers installing and USB connections being made. In a last ditch attempt, I went back to CMD and once again typed "sideload adb rom.exe" and by some random miracle it worked. But that was the LAST time. I tried again later and got the same error as previously.
Anyway... new ROM installed. I ran through the set-up process and plugged my phone in to transfer over the add-on pack so I could re-activate Samsung Kies connections in order to restore my apps/photos etc.
*B-beep-b-b-b-eep-boop-b-beep* The phone was wildly connecting and disconnecting. I unplug it, blow into the USB connector - try to see any bent pins, but can't see anything. After a few tries I get it to connect long enough for me to transfer the file. Kies reinstalled. Throughout this WHOLE process there has been FAR too many disconnects.
If I DO get my phone to connect - Kies is stuck eternally on "connecting". I have a feeling MTP mode is just broken - as NOTHING shows up in My Computer when in that mode. Odin 3.09 no longer sees my phone at all, and when I connect in Camera mode NONE of the .zip files I placed in the sdcard directory show in Windows at all. But they ARE there, as I can still install from .zip in recovery.
The phone seems to work fine. But I want to restore my Kies backup, add/remove the .zips in the main sdcard directory, and see my phone in Odin.
Please help me. I am scared.

No USB Data Function OTG/EDL/Fastboot/ADB!

DEVICE: OnePlus 6T T-Mobile flashed to International 10.3.8 OOS bluspark kernel, Magisk, TWRP, unlocked boot loader.
CURRENT SITUATION: Currently, lost magisk, twrp, and am factory reset/wiped to stock OOS 10.3.8 have no USB function through OTG, EDL, Fastboot, or ADB. I HAD all of that properly setup and working just days ago. USB only works for charging now. Phone “works” otherwise. Just can’t use USB for DATA, or push recovery, root it now. Which my main reason I bought this phone used was for having root.
HOW: I had everything running and setup how I wanted. But in TWRP recently (not from beginning of owning the device) when I flashed stuff or switch slot A/B in TWRP I would get a warning saying “unable to mount storage” even though the flash file would complete successfully and slot would change. Then when plugging in my USB C OTG drive the phone no longer picked it up. THEN I noticed I couldn’t ADB into the phone. I plugged it into the same cable and USB 2.0 port that had been used fine for a couple weeks. So even though I had everything working fine otherwise I decided to “fix” this problem and try some things which stupidly got me to now a “kinda working” never again to be rooted device. Useless to me. I thought I would reach out here for last ditch effort for any options I missed before trying to sell on eBay for whatever I can for the state it’s in. Can’t post on OnePlus forums for two weeks and OnePlus support sent me template support reply that was no help. Repair would cost more than what I paid for the phone anyway.
I HAVE TRIED: Different cables, different PCs and ports. Full reset from stock recovery option, installing 10.3.8 zip in Local Upgrade to see if it would help anything. I have USB debugging on. No matter what when I plug it into PC I get nothing in Device Manager pop up, no indication from my computer anything has been plugged in. Only thing that happens is the phone starts charging. Doesn’t matter if in OOS, or boot loader. Trying to boot to EDL does nothing. My previously installed Qualcomm driver didn’t indicate anything was plugged in neither does MSM tool. Uninstalled reinstalled drivers. Nada. Think it’s a hardware problem because the phone should pick up in edl or fast boot at least, or the OTG stick. But nothing. Sucks. Hindsight if I had known this was going to be the result I would have never messed with it and left as it was rooted and recovery. Now it’s just a no fun device I’m going to have to part with. Also of note if I have the cable plugged in and try to reboot the phone doesn’t power back on. I have to unplug it then hold volume + PWR to get it to turn back on.
Thanks for reading maybe someone has options but I’m thinking I’m SOL without USB function I can’t get recovery or root back ever.

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