Hello,
I updated my galaxy s4 gt-i9500 - Indian exynos version to android lollipop 5.0.1
After the update, the device is very fluidic and I never had any glitch. The update seems to be pretty stable as well. But around 2 weeks after this update I got this problem- my device got factory data reset on its own with everything erased from both internal memory and sd card as well. This happened when my device was kept on a table and when I saw it, it was turning on and then i found that startup screen that comes after the reset. After around 1 week, when I was using my phone a random message appeared on my screen saying "erasing sd card" I was pretty much sure that it was the same problem so I turned off my device, when I turned it on, everything from my sd card was erased, but nothing happened to phone memory. When I went to service centre, they were saying it could be a problem of the update. They seem to be not knowing about the problem and offered me to go back to kitkat. I dont want to go back to kitkat so my last resort was xda-developers. Please help.
What exactly do you want from XDA?
I want a solution to my problem.
I want to know what is happening with my deviceand a possible solution for my problem.
Related
Hey all,
I Have been using my S4 for quite a while now, with no real problems, untill a few months ago, I started getting a randome message:
title - "SIM card removed"
msg - "Unable to detect your SIM card. Your devide will restart to check for your SIM card.
After testing for a while, and searching the web, turns out many other s4 users get it, and it is not a phisical issue, but a program bug. Is there a way to fix it?
I have been trying to update my firmware and upgrade to android v5.0, however, the phone restarts into RC mode, and starts to install the update, and get stuck somewhere around 60%. each and every time. And it doesn't matter if I OTA update, or KIES update. I still keep getting an error.
I think the 2 problems might be connected.
Its a s4 19505, stock rom, unrooted phone.
Thanks in advance! Oren.
BUMP please
Things like that don't appear on random. I don't believe it's a software error. You probably have a hardware failure.
You can try flashing the update with Odin. But I don't believe your sim error will be solved.
Hi guys,
I recently bought this phone and it already had a problem on the last OTA update, a network trouble which didn't let the phone get the sim network working, so I flashed a firmware from here which was pre-rooted.
Everything is working fine, less the apps which everytime I install/uninstall causes the phone to restart almost EVERYTIME...
Plus the storage so poor (4GB) already full, I have Link2SD installed but I can't install directly on the SD, only on the phone storage, what is impossible already.
Hope somebody can help with this, i'm not a pro but neither a newbie.
Thanks.
Hello,
My girlfriend bought new Galaxy A5 2016 (gold) on 15/03. Already while I was completing some settings (Google acc / Sams acc "in" and install of such mere apps as viber, skype, facebook..) the phone restarted on its own twice, without any logical explanation (no significant load, no root, since the divice was almost stock).
This bug has occured while this week two or three times a day. Unfo I cannot associate it with any app or particular action. The phone reboots even in sleep mode or when screen is active.
It doesn't look like hardware deficiency. I tried to delete Google Play Services updates (suggested by local Sams support), hardreset and etc., however - no success. The phone continues to restart its own
Have no idea what to do Can you help me?
best regards
Teleri said:
Hello,
My girlfriend bought new Galaxy A5 2016 (gold) on 15/03. Already while I was completing some settings (Google acc / Sams acc "in" and install of such mere apps as viber, skype, facebook..) the phone restarted on its own twice, without any logical explanation (no significant load, no root, since the divice was almost stock).
This bug has occured while this week two or three times a day. Unfo I cannot associate it with any app or particular action. The phone reboots even in sleep mode or when screen is active.
It doesn't look like hardware deficiency. I tried to delete Google Play Services updates (suggested by local Sams support), hardreset and etc., however - no success. The phone continues to restart its own
Have no idea what to do Can you help me?
best regards
Click to expand...
Click to collapse
Are you use memory card/sd card? Try to remove that...
It happened to me the same thing on my old Desire S... The battery were not firmly pushed in its location... So, you could verify that!
hi,
i have the same trouble with my new A5 2016. the phone reboot from itself during the night or the day without any reason... happened 4-5 since March, 14.
a friend with the same a5 2016 has same issues.
We have no SD card, no root, stock.
if anyone have a solution, that would be great !
Model : SM-510F
HellBouy said:
hi,
i have the same trouble with my new A5 2016. the phone reboot from itself during the night or the day without any reason... happened 4-5 since March, 14.
a friend with the same a5 2016 has same issues.
We have no SD card, no root, stock.
if anyone have a solution, that would be great !
Model : SM-510F
Click to expand...
Click to collapse
Reflash stock rom...
I don't have this issue at all , try a factory reset or flash a stock rom.
Hi,
I've bought a A5 2016 in February (Rom stock, No root, dev options unmasked) - Since then, I've Had 3 power off on its own. I've followed forums and wiped my cache. But this morning I had my phone restart on its own.
I'm quite mad at Samsung for now.
Maybe try calling samsung support?
I have had this problem with my A5 too. Whenever the device updates some app, it re starts.
What exactly occurs during the restart? Does the phone vibrate and show "samsung galaxy a5 (6) powered by android" or does it simply play the boot animation without audio.
If the second option is happening with you., then I suggest you re flash the stock Rom. You can get the stock rom from you mobile or San mobile.
I have the A5(2016) from 2/3 weeks but I never had this problem. If you have the A510F model you can try the German firmware (A510FXXU2APC4 - (build version LMY47X.A510FXXU2APC4). Flash it via odin and donwload the firmeware from sammobile.com. for odin guide see here http://forum.xda-developers.com/samsung-a-series/help/rom-stock-firmware-samsung-galaxy-a5-t3305863
To Ahmad89:
Thanks for your response. I actually had logo A5-6 powered by android during restart. I remember to have switched on WiFi connection before it restart (i know that updates occurs only when WiFi's on). That may be an explanation. there may may have been an attempt to update. But the "switch off on its own" event seems more annoying. I did remember one time my phone went off when charging and at that time i used non official Samsung charger. perhaps it was linked to fast charging and a powerless charger that shuted the phone off. What about the two others occurrences when it went off? (the phone being in stand by mode). I can imagine every scenario but no valid explanation.
To zyxw :
I've had the phone update to XXU2APC4 since 3 hours.
I'll do my best to stay in touch for relevant news.
Thanks.
Parmaggedon said:
To Ahmad89:
Thanks for your response. I actually had logo A5-6 powered by android during restart. I remember to have switched on WiFi connection before it restart (i know that updates occurs only when WiFi's on). That may be an explanation. there may may have been an attempt to update. But the "switch off on its own" event seems more annoying. I did remember one time my phone went off when charging and at that time i used non official Samsung charger. perhaps it was linked to fast charging and a powerless charger that shuted the phone off. What about the two others occurrences when it went off? (the phone being in stand by mode). I can imagine every scenario but no valid explanation.
To zyxw :
I've had the phone update to XXU2APC4 since 3 hours.
I'll do my best to stay in touch for relevant news.
Thanks.
Click to expand...
Click to collapse
which one ?? Germany (DBT) firmware ??
Tell me if you will have again the random reboots!
zyxw-androidiani said:
which one ?? Germany (DBT) firmware ??
Tell me if you will have again the random reboots!
Click to expand...
Click to collapse
I had the update by Kies I presume. I did it by updating the phone in settings/software update. I had several times used Odin for my note 3 but for my A5 i didn't want to flash the whole ROM. My country is France. The New baseband is A510FXXU2APC4 and the version Number is LMY47X.A510FXXU2APC4.
At this time no restart or shut off by its own - but too soon to validate.
I will do a wipe cache very soon.
I'll warn you once restart or shut down happen, if so. :fingers-crossed:
We have the same build version so maybe you will not have the problem!
I have PC4 too , no issue so far.
Sent from my SM-A510F using XDA-Developers mobile app
I have the phone fro 7 days and reboot it himself one time. I dont remember if do this after or before update to apc4. Will see. For now, I'm happy with this phone. I'm dissapointing about no screenmirror.
Trimis via Tapatalk
No restart on its own since my 8 day's last post. Hope this will last...
Pd1 firmware version, 128mo usd kingston, official usim from provider, no reboots at all, same with february and march update, everything fine, everything smooth...
i had also same problem in my new galaxy A7 2016 but after hard reset it works fine..and i observed this happens bcoz of poor ram managment n samsung touch wiz software issue ...so might b it will ressolve after marshmallow update..i m also waiting for new update.
i have same problem when i use VPN
I have android 6 and not use touchwiz. I use another launcher and OpenVPN and work fine from 1 year.
Trimis via Tapatalk
Hi people. As you may imagine, i've been trying to update to Lollipop since it was released for my device like a month ago (i have a SM-G530M, LTE version in Argentina), but i'm experiencing, like some people, a weird problem whenever i try to flash the last firmware through ODIN ( G530MUBU1BPH2_G530MUUB1BPH2_G530MUBU1BPG1_HOME.tar.md5 ).
>>I'll give details about my issue to make myself clear
The thing is that, Odin shows me the "Passed" message, and when the phone should reboot and make a fresh start (i made sure to wipe /data, /cache and dalvik), it shows the initial "Samsung Galaxy Grand Prime - Powered by Android" screen (which i must tell..., shows up for many seconds, and then, the screens turns gray with many bars, so after a couple of minutes, it restarts again.
In this scenario, i can't access the recovery mode, though i can still fortunately get into download mode, so i had to stick in kitkat searching for a solution.
After some googling, i came across with this:
htcmania. com/showthread .php?t= 1067200
Effectively, the problem is caused by owning a NON-original touchscreen replacement, and to make sure, i asked for help to my friend to disconnect the screen while trying to boot into Lollipop. The idea behind this was to wait for the typical startup sound since the system didn't even show the boot animation during the failure (and the phone would get warm too). So, with the display and digitalizer disconnected, we could hear the startup sound! and the heat was gone. So my problem is that i have the touchscreen of another Grand Prime variant, made for the G530H "Duos". It works ok, but only in Kitkat.
I tried to get the original replacement specifically for my variant (G530M), but i can't get it even on the internet.
In the meanwhile, i thought about installing lollipop and then, restoring/installing the previous Kitkat bootloader over, but i suspect this may be dangerous.
Would this brick my device? I'm aware that Lollipop brought changes to the bootloader so the problem is to make the system boot in the first place.
Just that, thanks a lot in advance!
alpha-ro said:
Hi people. As you may imagine, i've been trying to update to Lollipop since it was released for my device like a month ago (i have a SM-G530M, LTE version in Argentina), but i'm experiencing, like some people, a weird problem whenever i try to flash the last firmware through ODIN ( G530MUBU1BPH2_G530MUUB1BPH2_G530MUBU1BPG1_HOME.tar.md5 ).
>>I'll give details about my issue to make myself clear
The thing is that, Odin shows me the "Passed" message, and when the phone should reboot and make a fresh start (i made sure to wipe /data, /cache and dalvik), it shows the initial "Samsung Galaxy Grand Prime - Powered by Android" screen (which i must tell..., shows up for many seconds, and then, the screens turns gray with many bars, so after a couple of minutes, it restarts again.
In this scenario, i can't access the recovery mode, though i can still fortunately get into download mode, so i had to stick in kitkat searching for a solution.
After some googling, i came across with this:
htcmania. com/showthread .php?t= 1067200
Effectively, the problem is caused by owning a NON-original touchscreen replacement, and to make sure, i asked for help to my friend to disconnect the screen while trying to boot into Lollipop. The idea behind this was to wait for the typical startup sound since the system didn't even show the boot animation during the failure (and the phone would get warm too). So, with the display and digitalizer disconnected, we could hear the startup sound! and the heat was gone. So my problem is that i have the touchscreen of another Grand Prime variant, made for the G530H "Duos". It works ok, but only in Kitkat.
I tried to get the original replacement specifically for my variant (G530M), but i can't get it even on the internet.
In the meanwhile, i thought about installing lollipop and then, restoring/installing the previous Kitkat bootloader over, but i suspect this may be dangerous.
Would this brick my device? I'm aware that Lollipop brought changes to the bootloader so the problem is to make the system boot in the first place.
Just that, thanks a lot in advance!
Click to expand...
Click to collapse
Did you ever try to buy it at Samsung Store? They maybe have it
I didn't consider that, i'll see if i can contact them directly, hopefully i can get the replacement i need. Thanks friend!
Some background... this phone was bought back in the day when Note 4 was about to be released. I have been the unique owner and I have treated the device with an abnormal amount of care and respect. Updates were about to come up but for my device... the bloody thing was getting said updates way too late (2-3 months later than everybody else such as UK or Poland). I grew tired of waiting so I did it, I force updated my own device using an image from sammobile.com with Android 4.4.2 using ODIN. It worked. The phone updated flawlessly in around 3 minutes it started the boot up sequence but the only difference was that the software inside was for UK not my European region which was Romania.
Fast forward... I rooted the device, did a lot of firmware tests (even after 5.0 came out, I still installed a ton of firmwares on it and they all functioned properly even if I was dealing with Android 6.0 or even 7.0) and the phone generally functioned very very well.
Now my **** up was that I wanted to reformat the phone to a 100% stock image (which I could do with ease at any given moment) and for some strange reason I ticked "Nand Erase All" and the reformat went trough... the software fully installed. My phone booted up and what do you know? I suddenly have 16 GB of storage instead of 32. I panic a little... I try to firmware upgrade a normal stock image for the romanian version of the Note 3. Stock Romanian based software for SM-N9005. Fails mid update 100% of the time me trying it well over 20 times. A bit of research, I end up realizing I ****ed up the phone seriously bad. So one guy saves me with a "repair firmware" which is named: N9005XXUGBNL8_OXAGBNL8_v5.0_Repair_Firmware. I manage to flash the whole thing onto the phone and it works... but things are off. Apps are crashing at random, the phone is laggy at times... heck, there's a "android.media has stopped working" popping up every 2-3 minutes or even faster if I use internal storage. I can barely do anything... it also destorys the SD Card. As in, I gotta connect it to a micro SD reader to repair the micro SD from within Windows to be able to copy what's on it or even copy something on it... internal storage is zippy but again, it stops working once this android.media crashes. A few months pass, my girlfriend gives me a chance to repair the phone one hopeful last time. So I said "**** it" and I tried flashing again, the latest RO ROM for the phone. It fails mid way. I try restarting the phone and... it's bricked. It says that the software update failed and I need to connect it to Kies to update. Did just that and I find out Samsung doesn't allow the Note 3 to be emergency software updated anymore.....
I have the repair software, and another 2 different softwares. I have tried so many times to update the device using different cables and ports. Heck, I even installed Windows 7 to see if it works (until one guy told me I can install it trough VMWare and I will get the same exact result as if I were to have Windows 7 directly installed on the PC)... nothing works. My main error message is the one attached as a picture.
I tried every ODin, port and cable I could. I just... don't know what to do anymore. The phone is great but do I really have to buy a secondary display broken phone and transfer the mainboard from that phone to this one to have a "functioning" phone again or are there other options I missed out on?
Thanks for your message! I shall try to respond as soon as possible.
Search Nand Erase .
My guess is you need a service centre with a Rif box .
Sent from my SM-N930F using XDA-Developers Legacy app
I'm not sure but is it possible to flash the phone with a 32 GB pit file?
fogoticus said:
Some background... this phone was bought back in the day when Note 4 was about to be released. I have been the unique owner and I have treated the device with an abnormal amount of care and respect. Updates were about to come up but for my device... the bloody thing was getting said updates way too late (2-3 months later than everybody else such as UK or Poland). I grew tired of waiting so I did it, I force updated my own device using an image from sammobile.com with Android 4.4.2 using ODIN. It worked. The phone updated flawlessly in around 3 minutes it started the boot up sequence but the only difference was that the software inside was for UK not my European region which was Romania.
Fast forward... I rooted the device, did a lot of firmware tests (even after 5.0 came out, I still installed a ton of firmwares on it and they all functioned properly even if I was dealing with Android 6.0 or even 7.0) and the phone generally functioned very very well.
Now my **** up was that I wanted to reformat the phone to a 100% stock image (which I could do with ease at any given moment) and for some strange reason I ticked "Nand Erase All" and the reformat went trough... the software fully installed. My phone booted up and what do you know? I suddenly have 16 GB of storage instead of 32. I panic a little... I try to firmware upgrade a normal stock image for the romanian version of the Note 3. Stock Romanian based software for SM-N9005. Fails mid update 100% of the time me trying it well over 20 times. A bit of research, I end up realizing I ****ed up the phone seriously bad. So one guy saves me with a "repair firmware" which is named: N9005XXUGBNL8_OXAGBNL8_v5.0_Repair_Firmware. I manage to flash the whole thing onto the phone and it works... but things are off. Apps are crashing at random, the phone is laggy at times... heck, there's a "android.media has stopped working" popping up every 2-3 minutes or even faster if I use internal storage. I can barely do anything... it also destorys the SD Card. As in, I gotta connect it to a micro SD reader to repair the micro SD from within Windows to be able to copy what's on it or even copy something on it... internal storage is zippy but again, it stops working once this android.media crashes. A few months pass, my girlfriend gives me a chance to repair the phone one hopeful last time. So I said "**** it" and I tried flashing again, the latest RO ROM for the phone. It fails mid way. I try restarting the phone and... it's bricked. It says that the software update failed and I need to connect it to Kies to update. Did just that and I find out Samsung doesn't allow the Note 3 to be emergency software updated anymore.....
I have the repair software, and another 2 different softwares. I have tried so many times to update the device using different cables and ports. Heck, I even installed Windows 7 to see if it works (until one guy told me I can install it trough VMWare and I will get the same exact result as if I were to have Windows 7 directly installed on the PC)... nothing works. My main error message is the one attached as a picture.
I tried every ODin, port and cable I could. I just... don't know what to do anymore. The phone is great but do I really have to buy a secondary display broken phone and transfer the mainboard from that phone to this one to have a "functioning" phone again or are there other options I missed out on?
Thanks for your message! I shall try to respond as soon as possible.
Click to expand...
Click to collapse
20 days later it happens to another guy (me)
help me save me from this mess, please, im desperate
neeharv said:
20 days later it happens to another guy (me)
help me save me from this mess, please, im desperate
Click to expand...
Click to collapse
I have tried myself. You have a chance of actually flashing it if you have the original cable that came with the phone. If not, the service is the only spot that can help.
I went to a shop and using an NS Pro box thr phone flashed problemlessly. Found out about my bad usb cable and here we are. The phone cost me 35 euros but it functions again.
fogoticus said:
I have tried myself. You have a chance of actually flashing it if you have the original cable that came with the phone. If not, the service is the only spot that can help.
I went to a shop and using an NS Pro box thr phone flashed problemlessly. Found out about my bad usb cable and here we are. The phone cost me but it functions again.
Click to expand...
Click to collapse
will this work: https://forum.xda-developers.com/showthread.php?t=2610757
it said it will fix partition corruption (like what happens when you do nand erase all without pit file)
neeharv said:
will this work: https://forum.xda-developers.com/showthread.php?t=2610757
Click to expand...
Click to collapse
Probably. Try it.
Here's the fix, it is the proper way to use "nand erase all" and to fix problems encountered while trying to use it:
https://forum.xda-developers.com/showthread.php?t=2610757
You can find the you the PIT files you need for it
https://www.sammobile.com/forum/showthread.php?t=30482
(make sure you download the one coresponding to the stock firmware just in case)
For other devices just google it.