I have a rooted Galaxy S5 and I use Titanium Backup while some of my important apps are backed up on the system (not cloud or SD card) As I was about to encrypt my device it required me to change my password. During the password change soon as I hit enter on the confirmation it crashed and immediately went to lock screen. I entered the previous password and the new password and some error occurred and it did not work. I have attempted to use google device manager and it won't connect to my phone for location setting isn't turned on. I have made 30 attempts on the password expecting a forgot password option which it hasn't offered. I have many important apps and data and I need a way to crack the password screen, or restore the titanium backup apps before doing a factory reset. I have even connected to my computer USB and it will not connect to my device either. Please help!! Can email me at [email protected]
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
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Hi I have recently purchased Samsung Tab and was trying to download app from the Samsung app store, but before downloading the apps i need to log in. Now the problem is I have forgotten the password of the user Id (and basically i have no idea how the user name got registered in my device). Anyways someone suggested me to restore the factory settings to remove the user id and create a new one. Is there any other way to it?? If no then please guide me how to restore the factory settings.
Thanks.
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Hi,
I am trying to backup my phone with Helium and it asks to have a blank password. I'm not sure whether I have set this password before or not, but the backup wont work unless I have a blank desktop backup password. Is there anyway I can reset this password so I can backup my device?
Thank you in advance for the help :fingers-crossed:
I have a Nexus 6P, and need to transfer everything on it (settings, apps, data, etc.) to a new replacement device (also a 6P). Both devices are rooted and have TWRP installed.
I have a TWRP nandroid backup from the original device, and I'm having issues restoring it onto the replacement. When I restore the cache, data, and system backup options, everything seems to work perfectly except for the screen lock and fingerprint security settings. (In addition to the nandroid backup, I also copied the Internal Storage partition of the old device to the new one.)
When I restore the backup and boot up the new device, it has all my settings except for the fingerprints I had saved in Nexus Imprint. I have tried to set up the fingerprints again, and get a "fingerprint not enrolled" error that prevents me from registering my fingerprints again.
I've experimented a little, and have made two backups on the original device -- one with my original screen lock and fingerprint settings, and a second with the finger prints deleted and no screen lock. I've also tried deleting the *.key files locksettings.db from /data/system with no luck. I can access the new device and set up the screen lock again, but can't figure out how to register my fingerprints to use the sensor again.
Please help me get this figured out. I still have the original device on hand, if there's anything I need to change or I need to make a new backup with different settings. (I also have Titanium Backup pro, or could try Helium if that would help.) Ideally I'd like to find a way to transfer everything -- user apps (plus settings and data, as well as system settings -- without having to set everything up manually on the new device.
Thanks!
Hi, in these days my phone was sent to service repair. Now all data is cleared. Before repair I made a full backup via Samsung account.
Now I can't restore backup, also tried wipe data and re-flash firmware.
At first boot tried to restore backup, when it search for backups, it appear a loading bar with something like "Restore" and it looking for backups but it will disappear in few seconds.
I have minimum of 3 backups stored, tried to redo a backup manually and restore but I can't, same via Settings->Backup and restore.
What can I do? It seems that I can't restore my past and future backups.
Thank you
Hi, I have same problem, did you already solve it?
Not yet, I think that it's not a problem related with the smartphone but with the account. I think that we have to call Samsung support.
Same issue here with S7!
SOLVED! Resetted the app Samsung Cloud and then updated, reboot, wait 2/3 mins and restored backup successfully.
Did not work. How did you reset? Just cleared the data? And I see no updates..
Sent from my ZTE BLADE V0730 using Tapatalk
sudaltsov said:
Did not work. How did you reset? Just cleared the data? And I see no updates..
Sent from my ZTE BLADE V0730 using Tapatalk
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Yes, cleared cache and data. It worked for me.
You may try to see logs.
1. Open dialer and compose *#9900#, clic on DEBUG LEVEL and select MID or HIGH, your device will reboot automatically.
2. Redo the procedure to try to restore backup(in this way you will generate the logs for your issue)
3. Open dialer and compose *#9900#, clic on RUN DUMPSTATE/LOGCAT/MODEM LOG, wait for the process to complete and select COPY TO SD CARD (include CP RAMDUMP)
4. Search for the log file and see if you can read something wrong.
Contacted Samsung Support. And that is exactly what they did - updated (some nontrivial way) Samsung Cloud app. Then I could do the restore! Hurray!
what should i do next after this?
If anyone still has this issue, what worked for me was to go to Galaxy Apps and update the Cloud app. (You have to display system apps.)
It's a tip I found here:
https://forums.androidcentral.com/s...rver-try-again-later.html?passport=1548204689
You can follow the steps to get back your Samsung data.
1. Recover the wanted data from Samsung Account. To get back your files, you need to go to Settings and elect Accounts once again. Next, choose Samsung account and tap on Restore. After that, you can select the file types that you want to restore and click on Restore now to start restoring.
2. Confirm your option. After taping on the Restore now option, a pop-up prompt will appear to ask you to confirm your action. Just tap on ok to proceed the process.
I had a problem with restoring my repaired phone. It turned out I had two Samsung Cloud accounts; one with one phone contact and approximately 6 photos. The two SC accounts were attached to two different emails. I found this out by logging in to Samsung Cloud on my PC. Then I had to do a hard restore on my phone and then I was able to sign in to the correct SC account and could restore my precious data.
the problem is the following, I want to delete all the apps from the phone, I will reset the settings and reestablish it, when I start andorid, fill all the data it asks me, at the end I have the same applications again, I have deleted everything from the menu recovery, and I have done the same but they are not still using the same apps, I have even deleted everything from recovery and created a new gmail account (just in case there was a backup in drive), but it still does not work. So my question is this: Where are the applications restored from, if I have a different gmail account and have deleted everything from recovery ', HELP.
mrganzito32 said:
the problem is the following, I want to delete all the apps from the phone, I will reset the settings and reestablish it, when I start andorid, fill all the data it asks me, at the end I have the same applications again, I have deleted everything from the menu recovery, and I have done the same but they are not still using the same apps, I have even deleted everything from recovery and created a new gmail account (just in case there was a backup in drive), but it still does not work. So my question is this: Where are the applications restored from, if I have a different gmail account and have deleted everything from recovery ', HELP.
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So normally when you factory reset the phone and then go through setup again, it should ask you to restore from backup or setup your phone as new. When you setup your phone as "new", it shouldn't install your apps again but it will install all default Google apps as usual.