Database Users

[Q] Suddenly won't boot, help

I have a Galaxy S as shipped by Bell Canada. It doesn't have the 3 button download mode so I'm staying away from 3rd party roms for now.
It is unlocked and rooted. All has been well until today. I had it off for a while to use the SIM in another phone. When I turned it back on it asked for the SIM unlock code. I Dismissed that and checked the phone, all seemed well other than no SIM activation. I turned it off and removed the SIM and now it won't boot. I get the usual logo, the song, and for a long time the S logo. If I wait long enough it then appears to be off. If I press the back or menu key they will light up but that's it. I can't do anything else other than pull the battery.
I tried the hard reset with holding volume down and tap the power button. That only turns it back on with the same problem. The actual SIM is fine and working in another phone.
Is there anything I can do? If I could hard reset it I'd take it back to the store but I hesitate for now while it still contains my data.

this is a problem i have just posted about a couple of mins ago
but i can get it recovery mode and fatory reset with the vol up, home and power
then it will boot but obviously i have to then reset everything from scratch which is really annoying so anyone got any idea re this

lucky for you that you can get into recovery. Right now I'd be happy with a hard reset, it doesn't take long to rebuild the setup. I'd like to know who decided to remove the recovery mode, that's evil and keeps me from simply resetting the device.

its all the apps re downloading and installing them and resetting up accounts and swype and all that lot need a fix asap
do you know what version of andoid you are running

yes but at least you can get a working phone again, I can't without being able to get into any boot menus. Honestly it only takes 30 minutes to setup again from scratch. I'm on 2.1 and what I find at least on my HTC when it had 2.1 is that I setup the google account, let it sync contacts etc, then from Market Downloads I'll see listed all my apps that were previously installed. As long as I don't leave that screen I can install each app one after the other. Or a proper backup....
Any other magic key combos to reset this thing???

did you try hooking up to kies?

Yes but that does nothing since it never fully boots.

3rdcoast said:
I have a Galaxy S as shipped by Bell Canada. It doesn't have the 3 button download mode so I'm staying away from 3rd party roms for now.
It is unlocked and rooted. All has been well until today. I had it off for a while to use the SIM in another phone. When I turned it back on it asked for the SIM unlock code. I Dismissed that and checked the phone, all seemed well other than no SIM activation. I turned it off and removed the SIM and now it won't boot. I get the usual logo, the song, and for a long time the S logo. If I wait long enough it then appears to be off. If I press the back or menu key they will light up but that's it. I can't do anything else other than pull the battery.
I tried the hard reset with holding volume down and tap the power button. That only turns it back on with the same problem. The actual SIM is fine and working in another phone.
Is there anything I can do? If I could hard reset it I'd take it back to the store but I hesitate for now while it still contains my data.
Click to expand...
Click to collapse
Same thing happened to my phone, but a factory reset did nothing. The internal SD card gave out. Phone is now sent away for 3 - 6 weeks awaiting repair.

my phone did this to me today too, I was just about to post about this when I saw this thread.
So its an SD Card problem? theres no hope of getting it fixed without sending it in?

Yes I think it is the internal card meaning there isn't anything good enough to reset to. I walked the phone over to the store and I'll have to wait for new stock next week. Actually I'm lucky they will exchange it since I bought it outright which apparently is "against policy" even though they list a no contract full price. We'll see how it goes next week but overall I despise the telco industry in this country.

3rdcoast said:
Yes I think it is the internal card meaning there isn't anything good enough to reset to. I walked the phone over to the store and I'll have to wait for new stock next week. Actually I'm lucky they will exchange it since I bought it outright which apparently is "against policy" even though they list a no contract full price. We'll see how it goes next week but overall I despise the telco industry in this country.
Click to expand...
Click to collapse
i went to best buy today to try and exchange it, and apparently they only have a 14 day exchange policy with phones despite it saying 30 day on the receipt, anyhow i phoned samsung and they said i have to go through bell, even though im using the phone on telus, so that should be interesting.

So all the people that are having this problem have the Bell model?
Today i got mine off eBay, as soon a i turned it on, i get exactly the same thing.
It wont load into Android, i see that galaxy S logo and then black screen.
If i go into recovery i see "cant mount SD Card".
The more is search this forum the more i see that all the people with this problem are owners of the Bell i9000M model.
I seriously think they have some defect with the manufacturing line of the phone.
Have you guys installed any firmware on your phone before this happened?
mine is like that out of the box.

Mine is the same Bell model. There seems to be some issues with them which makes the lack of download mode even more dangerous. Right now it doesn't feel like the warranty is going to cover us for problems not our fault. I hope they replace it next week but if it still lacks download mode I'll remain nervous.

Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.

clubtech said:
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
Click to expand...
Click to collapse
i put new firmware on it last week, can't remember what it was but it was upgraded through kies so it's one samsung pushed to me, not a froyo unstable one.

bigc_13 said:
i put new firmware on it last week, can't remember what it was but it was upgraded through kies so it's one samsung pushed to me, not a froyo unstable one.
Click to expand...
Click to collapse
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?

clubtech said:
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
Click to expand...
Click to collapse
I haven't flashed any 3rd party roms. I did do the official update via Keis which even at the store today they reminded me that I should do the update.. That update seemed to go well and has been working for over a week until I turned it off for an hour. It still isn't clear if the disabled 3 button mode is hardware or software related but we all seem to have that in common too. So before they dismiss the whole thing and we get hosed over technicalities such as unlocking it should be clear that there are clear defects in these phones as far as I can tell.
I want to be comfortable that I'm not left out of hundred of dollars just because I choose to buy it outright and not be tied to contracts. Samsung has to play nicely because it is their phone. Bell has to play nicely because they are bringing them in and distributing to retail. What carrier I use should be irrelevant because the problems are not related to usage.
FYI, the clerks went off for conference to decide if I somehow got the phone against policy. Either they trust my story or I got mine moments before they got the memo about not selling outright.

clubtech said:
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
Click to expand...
Click to collapse
Same here, stock JH2 from Kies. Not rooted. Boots to Galaxy S logo, then black screen. Mine is sent in for repair... Almost two weeks now.
Seeing more and more of this being posted. There is obviously some issues with this phone.

clubtech said:
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
Click to expand...
Click to collapse
Our posts crossed..
Yes I believe mine had the JH2, the official keis offered firmware. I was looking forward to the biggie update at the end of the month so wasn't about to risk bricking before then. Irony stepped in anyway.
I'm a bit nervous until I get a new one. At that point if the 3 button mode still doesn't work I'll remain nervous that I'll get another potential brick.
edit-> yes, I simply shut it down for an hour or two to use the SIM in another phone to test that phone. At next boot it died. I knew something was wrong when the logo stayed up for much longer.

I have the 3 buttons enabled so it is not related to the 3buttons being disabled, however when i boot into recovery it clearly displays an error that it can not find the internal SD.
There is definitely something wrong with the Bell Galaxy S corrupting itself.
I bought mine from an eBay seller, he is saying the phone booted fine when he shipped it but when i opened the box today i only got this black screen after logo.
Gladly the seller will take it back.
Maybe this is why there are shortages everywhere in Canada. I hope the caught this up and are fixing it with the new batch.

[Q] factory bootloader in chinese

Hi Everyone,
I am hoping some one can help. i got ripped off by buying a galaxy note 3 from an ad. the imei number is missing, the phone is not rooted and when i try to go the to the bootloader screen it is in chinese. if anyone can give me some suggestions on how to install a new rooted operating system i would really appreciate it. under phone information it says that it is a gt-n9000. i have attached a copy of the screen i get when i press vol down, home and power. please please help. i paid 600.00 for this phone and i can't use it at all. :crying:

sprtsmum said:
Hi Everyone,
I am hoping some one can help. i got ripped off by buying a galaxy note 3 from an ad. the imei number is missing, the phone is not rooted and when i try to go the to the bootloader screen it is in chinese. if anyone can give me some suggestions on how to install a new rooted operating system i would really appreciate it. under phone information it says that it is a gt-n9000. i have attached a copy of the screen i get when i press vol down, home and power. please please help. i paid 600.00 for this phone and i can't use it at all. :crying:
Click to expand...
Click to collapse
Yup you got short changed, that is a counterfeit Note 3, If you have a look around the forum you will see some threads of a similar nature. No IMEI is a worry though... it means your phone cannot and will not function on a network.

radicalisto said:
Yup you got short changed, that is a counterfeit Note 3, If you have a look around the forum you will see some threads of a similar nature. No IMEI is a worry though... it means your phone cannot and will not function on a network.
Click to expand...
Click to collapse
thanks for responding so quickly, that's kind of what i figured. i have done some research and it seems i can restore the imei number if i can get the phone to root. its on the back of the phone under the battery but not programmed in the phone itself.

sprtsmum said:
thanks for responding so quickly, that's kind of what i figured. i have done some research and it seems i can restore the imei number if i can get the phone to root. its on the back of the phone under the battery but not programmed in the phone itself.
Click to expand...
Click to collapse
As long as you have your IMEI you should be OK. Hardest part will be finding the right OS to root etc. Good luck anyway, sorry you got screwed
[1000th post!]

radicalisto said:
As long as you have your IMEI you should be OK. Hardest part will be finding the right OS to root etc. Good luck anyway, sorry you got screwed
[1000th post!]
Click to expand...
Click to collapse
thanks, hopefully with any luck some one will have some os suggestions.

First I would try to read all the fake reviews (i've seen more than one) to figure which phone you actually have . I mean even if unlikely, this could be original Note 3, made for Chinese market? no? Once you know which phone it is, it would be easier to find some support and help.

[Q] Purple Dot on Photos

I was taking photos with my Samsung Galaxy S4 (I9550) and suddenly I came across a big problem:
Using the default camera, after I take a photo, a purple dot shows up in the left-down side of the taken photo. It's strange because it doesn't appear on the screen while I'm taking the photo, only after (when I see it again).
Can anyone help me please?
In this example (photo) the purple dot is on the "F" key.
Note:
I've noticed that it will only happens in 13MP (41283096) and 8MP (32642448) photos. If I take photos 10MP (4128*2322) or less they come out ok. So photos equal or smaller than 2322 (H) are ok.
Plus, If I take photos in 13MP and If I zoom the dot doesn't appear on the photo.

hnegrao said:
I was taking photos with my Samsung Galaxy S4 (I9550) and suddenly I came across a big problem:
Using the default camera, after I take a photo, a purple dot shows up in the left-down side of the taken photo. It's strange because it doesn't appear on the screen while I'm taking the photo, only after (when I see it again).
Can anyone help me please?
In this example (photo) the purple dot is on the "F" key.
Note:
I've noticed that it will only happens in 13MP (41283096) and 8MP (32642448) photos. If I take photos 10MP (4128*2322) or less they come out ok. So photos equal or smaller than 2322 (H) are ok.
Plus, If I take photos in 13MP and If I zoom the dot doesn't appear on the photo.
Click to expand...
Click to collapse
What is your rom version? Is your Rom stock rom?
Try wipe cache see it can solve the problem

are you sure you didn't add that in yourself? lol. it has a nice white edge around it, just like it's been cut and paste in windows
else, have you tried cleaning the lens on the phone? (or the f key on your keyboard).

kenji1996 said:
What is your rom version? Is your Rom stock rom?
Try wipe cache see it can solve the problem
Click to expand...
Click to collapse
I've cleaned it from the outside but still no results
I was using CM, but I've wiped it and changed into Omega ROM but the same thing is happening.

Gloris said:
are you sure you didn't add that in yourself? lol. it has a nice white edge around it, just like it's been cut and paste in windows
else, have you tried cleaning the lens on the phone? (or the f key on your keyboard).
Click to expand...
Click to collapse
This may seam a joke to you but really bothers me because now I cannot use my phone camera as I wish.
I don't know why this happened but I'd like to resolve this.
Strange thing is that I only noticed this one day after I shoot the earpiece with a can of compressed air (to resolve the proximity sensor issue).
I resolved one problem and got another

hnegrao said:
This may seam a joke to you but really bothers me because now I cannot use my phone camera as I wish.
I don't know why this happened but I'd like to resolve this.
Strange thing is that I only noticed this one day after I shoot the earpiece with a can of compressed air (to resolve the proximity sensor issue).
I resolved one problem and got another
Click to expand...
Click to collapse
sounds to me like you had some debris stuck inside the phone somewhere (causing the sensor issue?), which you've now dislodged and it's found it's way to the camera lens. genuinely, I doubt this is a software issue, as it's clearly not a stuck pixel (or group of pixels), look at the odd shape of it. looks to me definitely like a physical object. so again, try cleaning the lens......but if it's INSIDE then I don't see any way of fixing it without taking it to bits, where you're more likely to introduce more contaminants to the system, rather than cleaning what's already there.
if i were you i'd take it back if you're still under warranty, or take it to a phone repair shop that has a "clean room" where they can thoroughly clean the device without introducing more dust particles etc to the system.
::EDIT::
reading that you've changed ROM and still have the same issue.......definitely hardware rather than software related.

Gloris said:
sounds to me like you had some debris stuck inside the phone somewhere (causing the sensor issue?), which you've now dislodged and it's found it's way to the camera lens. genuinely, I doubt this is a software issue, as it's clearly not a stuck pixel (or group of pixels), look at the odd shape of it. looks to me definitely like a physical object. so again, try cleaning the lens......but if it's INSIDE then I don't see any way of fixing it without taking it to bits, where you're more likely to introduce more contaminants to the system, rather than cleaning what's already there.
if i were you i'd take it back if you're still under warranty, or take it to a phone repair shop that has a "clean room" where they can thoroughly clean the device without introducing more dust particles etc to the system.
::EDIT::
reading that you've changed ROM and still have the same issue.......definitely hardware rather than software related.
Click to expand...
Click to collapse
Thanks.

Gloris said:
sounds to me like you had some debris stuck inside the phone somewhere (causing the sensor issue?), which you've now dislodged and it's found it's way to the camera lens. genuinely, I doubt this is a software issue, as it's clearly not a stuck pixel (or group of pixels), look at the odd shape of it. looks to me definitely like a physical object. so again, try cleaning the lens......but if it's INSIDE then I don't see any way of fixing it without taking it to bits, where you're more likely to introduce more contaminants to the system, rather than cleaning what's already there.
if i were you i'd take it back if you're still under warranty, or take it to a phone repair shop that has a "clean room" where they can thoroughly clean the device without introducing more dust particles etc to the system.
::EDIT::
reading that you've changed ROM and still have the same issue.......definitely hardware rather than software related.
Click to expand...
Click to collapse
By the way, If I want to take into a Samsung (Warranty) I have to put the original ROM. It's that enough?

That will depend on what you've done with the device I think. If you have updated to kitkat you've probably tripped the knox flag if you've installed a custom rom or recovery. There's currently no known way to reset that. But I guess it can't hurt to try. Worst case you'll send it to them and they'll tell you your warranty is void and send it back without repairing it?
::edit::
There's a good guide on here for how to reset back to stock firmware etc. Be sure to use triangle away first to reset the flash counter back to 0.

Gloris said:
That will depend on what you've done with the device I think. If you have updated to kitkat you've probably tripped the knox flag if you've installed a custom rom or recovery. There's currently no known way to reset that. But I guess it can't hurt to try. Worst case you'll send it to them and they'll tell you your warranty is void and send it back without repairing it?
::edit::
There's a good guide on here for how to reset back to stock firmware etc. Be sure to use triangle away first to reset the flash counter back to 0.
Click to expand...
Click to collapse
I've read the guide. Can you point me to a Portuguese original rom please? I have version 4.4.2, so I think I have to find a rom 4.4.2 and not under it.
If you could help me, I would appreciate it

hnegrao said:
I've read the guide. Can you point me to a Portuguese original rom please? I have version 4.4.2, so I think I have to find a rom 4.4.2 and not under it.
If you could help me, I would appreciate it
Click to expand...
Click to collapse
Hi,
Please check in this site: http://www.sammobile.com/firmwares/
~Lord

XxLordxX said:
Hi,
Please check in this site: http://www.sammobile.com/firmwares/
~Lord
Click to expand...
Click to collapse
I cannot find mine. But tell me one thing, when I go to my Phone definitions ... about the device, I can find this:
I9505XXUFNB8.
(Omega version 31 ROM).
Is this what I need to look for? I9505XXUFNB8.

hnegrao said:
I cannot find mine. But tell me one thing, when I go to my Phone definitions ... about the device, I can find this:
I9505XXUFNB8.
(Omega version 31 ROM).
Is this what I need to look for? I9505XXUFNB8.
Click to expand...
Click to collapse
Although it's strange because it´s suppose to be German. But I bought it in Portugal.

which network are you using?, in order to find your carrier firmware, we need to know the csc code, e.g. for me in the uk on three.co.uk the csc is H3G.....so i use either H3G firmwares or BTU (which is the sim free uk version, which is actually what my phone came with).
i think you can actually flash any, but you'll probably find best results (in terms of signal etc, as well as carrier specific apps preinstalled) if you flash your carrier specific latest firmware?
if you tell us which network you're on it will help with recommending a firmware?
on sammobile.com i can see 5 options for portugal:-
Portugal - MEO
Portugal (Optimus) OPT
Portugal (TMN) - TMN
Portugal (TPH) - TPH
and
Portugal (Vodafone) - TCL

Gloris said:
which network are you using?, in order to find your carrier firmware, we need to know the csc code, e.g. for me in the uk on three.co.uk the csc is H3G.....so i use either H3G firmwares or BTU (which is the sim free uk version, which is actually what my phone came with).
i think you can actually flash any, but you'll probably find best results (in terms of signal etc, as well as carrier specific apps preinstalled) if you flash your carrier specific latest firmware?
if you tell us which network you're on it will help with recommending a firmware?
on sammobile.com i can see 5 options for portugal:-
Portugal - MEO
Portugal (Optimus) OPT
Portugal (TMN) - TMN
Portugal (TPH) - TPH
and
Portugal (Vodafone) - TCL
Click to expand...
Click to collapse
Hello.
I bought it unlocked, so I think I can use Portugal (TPH) - TPH.
So I think I can install that one. I thought I had to use the same as it says now (I9505XXUFNB8).

that is the software base.....which i think is sometimes the same in many countries across a region (europe). if you get the TPH one, latest will be FNB9.

hnegrao said:
Hello.
I bought it unlocked, so I think I can use Portugal (TPH) - TPH.
So I think I can install that one. I thought I had to use the same as it says now (I9505XXUFNB8).
Click to expand...
Click to collapse
So, if I install the origin rom from Samsung I can install other custom roms again, afterwards right?
My cell phone is rooted, installing Samsung original rom will not make it unrooted?

hnegrao said:
So, if I install the origin rom from Samsung I can install other custom roms again, afterwards right?
My cell phone is rooted, installing Samsung original rom will not make it unrooted?
Click to expand...
Click to collapse
flashign back stock rom with odin will REMOVE root and will restore recovery back to STOCK......that's what the OP is trying to achieve.....to go back to totally stock.
if you want stock rom, you can still then reroot and/or flash custom recovery/rom after that.
i'm not 100% sure what you're asking here or what your goal is? the OP has a hardware fault with their phone so they are trying to restore back to stock (or as close as possible, s knox tripped already) so that they can try and get it repaired?

Note 3 lollipop leak (note 4 problems)

With the note 3 leaks, im thinking i should wait it to see if lollipop helps.
My note 4 has a lot of lag and freezes. Ive tweaked it as much as i could and it helped a little but, still it feels like a downgrade from my S5's smoothness.
I got the note 4 as soon as verzion released it, so i cnt root it.

If it's that bad, could be your device.. Have you tried to factory reset? Or maybe try clearing cache from recovery? Might help some. If not, take it back to Verizon.. If they can't rectify the issue in store.. They'll swap it out for a new one (If they have them in-stock)

Doogie1 said:
If it's that bad, could be your device.. Have you tried to factory reset? Or maybe try clearing cache from recovery? Might help some. If not, take it back to Verizon.. If they can't rectify the issue in store.. They'll swap it out for a new one (If they have them in-stock)
Click to expand...
Click to collapse
How do your clear the cache?

GreeleyXda said:
How do your clear the cache?
Click to expand...
Click to collapse
Power off the phone > Hold down: Volume up, home button + power button, together. Phone will vibrate and top left corner should say "Booting recovery", in blue. You should then see the option - Wipe cache partition.

Doogie1 said:
Power off the phone > Hold down: Volume up, home button + power button, together. Phone will vibrate and top left corner should say "Booting recovery", in blue. You should then see the option - Wipe cache partition.
Click to expand...
Click to collapse
I think I got stuck
It' says downloading do not turn off target
Then on the top left it says
Odin mode (high speed)
Product name SM-N910V
system status official
Activation lock(kk) off
Qualcomm secureboot: enable (csb)
Secure download enable
Udc start

GreeleyXda said:
I think I got stuck
It' says downloading do not turn off target
Then on the top left it says
Odin mode (high speed)
Product name SM-N910V
system status official
Activation lock(kk) off
Qualcomm secureboot: enable (csb)
Secure download enable
Udc start
Click to expand...
Click to collapse
Not stuck just in wrong mode. You can pull the battery and try again or hold the power button for like 15seconds. Try it again this time make sure you are holding all 3. I believe you whimped out on the home button, which put your phone in odin mode instead
Sent from my bandaid smelling s-pen

I think i was pressing down instead of volume up. Wiped cache and just typing this my keyboard freezes/lags

You got a defective Note 4. I have almost zero lag, and my Note 4 has never once froze. I'd call and try to exchange it; I've read about others like yourself that got bad ones the first time.

Sounds like what everyone is saying might be, my note runs perfect I do use Nova but never no lag or freezes

mrgigabyte2002 said:
Sounds like what everyone is saying might be, my note runs perfect I do use Nova but never no lag or freezes
Click to expand...
Click to collapse
I have to agree that My Note 4 is probably the most stable non-rooted phone I have ever had. Now that FoxFi lets me tether my unlimited data (one of the main reasons I always obtained root in the past) I'm suprized to say I'm pretty happy with the phone as it is now....

nh97103 said:
You got a defective Note 4. I have almost zero lag, and my Note 4 has never once froze. I'd call and try to exchange it; I've read about others like yourself that got bad ones the first time.
Click to expand...
Click to collapse
Would samsung give me a new one?
Verizon only gives Certified Like New

GreeleyXda said:
Would samsung give me a new one?
Verizon only gives Certified Like New
Click to expand...
Click to collapse
How long have you had it? If it's within half a month, Verizon will replace it with a new one. If you're a bit over that, they might help you out. If you're way over that, at this point, I'd say exchange it anyway. You need a phone that works properly.

nh97103 said:
How long have you had it? If it's within half a month, Verizon will replace it with a new one. If you're a bit over that, they might help you out. If you're way over that, at this point, I'd say exchange it anyway. You need a phone that works properly.
Click to expand...
Click to collapse
No its been awhile, ive had it since launch. I already spoke with verizon and i declined the Certified phone. I paid over $700 for a new phone, i dont want a used one.
At the moment i dont even use it as a phone, its my at home tablet. Im using my other phone instead. Which is why id be ok with sending it to samsung for a week or two if they either fixed it or sent me a new one back.
Would a reset really make a difference?

GreeleyXda said:
No its been awhile, ive had it since launch. I already spoke with verizon and i declined the Certified phone. I paid over $700 for a new phone, i dont want a used one.
At the moment i dont even use it as a phone, its my at home tablet. Im using my other phone instead. Which is why id be ok with sending it to samsung for a week or two if they either fixed it or sent me a new one back.
Would a reset really make a difference?
Click to expand...
Click to collapse
I see. It might make a difference, but I doubt it. It's worth a try, though.

GreeleyXda said:
No its been awhile, ive had it since launch. I already spoke with verizon and i declined the Certified phone. I paid over $700 for a new phone, i dont want a used one.
At the moment i dont even use it as a phone, its my at home tablet. Im using my other phone instead. Which is why id be ok with sending it to samsung for a week or two if they either fixed it or sent me a new one back.
Would a reset really make a difference?
Click to expand...
Click to collapse
You might be surprised how much oft a difference a factory reset can make sometimes. It's not the cure to everything, and it won't address a hardware issue, but it often fixes a heck of a lot of problems people experience on the software side of things that aren't widespread (and a Note 4 that's lagging/freezing as badly as you're indicating isn't normal or a widespread issue).
Verizon and/or Samsung would have you do a reset before sending it in anyway, so you might as well give it a shot.

GreeleyXda said:
No its been awhile, ive had it since launch. I already spoke with verizon and i declined the Certified phone. I paid over $700 for a new phone, i dont want a used one.
At the moment i dont even use it as a phone, its my at home tablet. Im using my other phone instead. Which is why id be ok with sending it to samsung for a week or two if they either fixed it or sent me a new one back.
Would a reset really make a difference?
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Click to collapse
Samsung won't send you a new one. They send used. Been there and done that. You own a used phone so they won't send you a new phone in return.

You know, you might try flashing the Odin file yourself. It's quite possible that would fix any software problems. Of course, if the problem stems from hardware, it won't help. But I would definitely try that before messing with insurance, as it seems far more likely to me that this is a software problem.

nh97103 said:
You know, you might try flashing the Odin file yourself. It's quite possible that would fix any software problems. Of course, if the problem stems from hardware, it won't help. But I would definitely try that before messing with insurance, as it seems far more likely to me that this is a software problem.
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Can it be flashed? Its a verizon model not the dev model

GreeleyXda said:
Can it be flashed? Its a verizon model not the dev model
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Click to collapse
Of course. You can always Odin back to stock.
This post tells you how to do it: http://forum.xda-developers.com/showthread.php?t=2942937
Remember to read the note about step 6 because you have the retail version (as do I, by the way).
And no, it will not trip Knox, as this article explains: http://www.kingoapp.com/help/samsung-knox-counter.htm#.VK4rfYHTnqA
Of course, it's obvious it won't trip the counter because it's the stock, official ROM, but I figured I'd supply an article nonetheless. Good luck!

nh97103 said:
Of course. You can always Odin back to stock.
This post tells you how to do it: http://forum.xda-developers.com/showthread.php?t=2942937
Remember to read the note about step 6 because you have the retail version (as do I, by the way).
And no, it will not trip Knox, as this article explains: http://www.kingoapp.com/help/samsung-knox-counter.htm#.VK4rfYHTnqA
Of course, it's obvious it won't trip the counter because it's the stock, official ROM, but I figured I'd supply an article nonetheless. Good luck!
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Click to collapse
1. Extract the *.tar.md5 file using 7-Zip
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2. Extract Odin v3.09 & open it
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3. Reboot to Download Mode (press and hold Home + Power + Volume Down)
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4. Connect phone and wait until you get a blue sign in Odin
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5. Add the *.tar.md5 file to AP / PDA
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6. Make sure re-partition is NOT ticked
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7. Click the start button, sit back & wait a few minutes
● In step 6 add the PIT file to "PIT" which will tick the "Re-Partition" option
So im very bad at this stuff but ill give it a try. Just some questions
1) Odin is a computer program?
2) steps 5/6 the odin program does it for me if i select it
3) is thise the same as reset? Or what exactly does this do (also i should back up my stuff prior to this rightm?)
4) if i can do can i root? I heard root is how i would de-bloat it.

how to turn off LG G6 retail Demo mode

Hi all,
I recently bought G6 from kijiji, the seller was selling cheap bcz of the phone is in a retail demo.
I know I can't use SIM in this phone but is there any way at least I can disable or remove "Retail Demo"
so that I can use for music and pics
I can only reboot the phone with "Power" and "Vol-Down" since I can't turn off the phone I can't get into recovery mode so that I can flash factory "KDZ"
please help
Thanks in advance

That is stolen, it would only have a retail mode with a password when stores receive it to set up the demo on them

There's a demo mode in Developer Options. Not sure if that really does anything.
Sent from my LG-H872 using Tapatalk

Finally I am able to get in to download mode, but I can't flash kdz it giving error "required information not found" contact your administrator.
Any idea?
I have tried "Demo mode“ in developer mode but that was already off . i turned it on & off but that didn't help.
It's European model H870, is it rootable?

There's no way to root the device. Unless you can flash factory software you are likely screwed.
Sent from my LG-H872 using Tapatalk

will it work if I can flash factory software ?

Unless there is some hardware blocking flashing other firmware, in theory, if the phone root or fastboot is achieved you might be able to. It's also waiting/guessing game at the moment.
Sent from my LG-H872 using Tapatalk

A guy on kijiji flash G6 with "Orange" ROM via octoplus box, demo mode is clear and he managed to write IMEI as well but the issue is since its missing .qnc file I can't connect to mobile network.
dose any once has .qnc file for H870?

sanjayjp99 said:
Finally I am able to get in to download mode, but I can't flash kdz it giving error "required information not found" contact your administrator.
Any idea?
I have tried "Demo mode“ in developer mode but that was already off . i turned it on & off but that didn't help.
It's European model H870, is it rootable?
Click to expand...
Click to collapse
As stated before. Stolen phone. Manufacturers are taking precautions to ensure demo phones aren't used in case they get stolen. I don't think you'll be able to make it work
Sent from my VS988 using Tapatalk

You seem to have convinced yourself it's a stolen phone with no proof whatsoever.
Just stating you don't think it will work doesn't help the OP so it's pointless.
@sanjayjp99
Sorry bud but I haven't a clue what you can do. Hopefully soon someone will have the magic you seek :good:

as far as ive seen on samsungs, demos actually miss even the gsm hardware antenna and antenna jack. Other than that, factory demos have 2 or 3 security layers, so you dont come anywhere even if
you break the first password.
Dont know about lg, but it could be the same...
Sent from my GT-P5110 using Tapatalk 2

I know about Samsung devices, I bought this only for music and pics but so far I am able to flash 'orange' ROM and write IMEI since modem is present in the device. Only thing I need is .qnc file.

sanjayjp99 said:
I know about Samsung devices, I bought this only for music and pics but so far I am able to flash 'orange' ROM and write IMEI since modem is present in the device. Only thing I need is .qnc file.
Click to expand...
Click to collapse
Is it LG retail mode?

SovPanda said:
Is it LG retail mode?
Click to expand...
Click to collapse
I don't know, nothing printed in back (like samsung)

sanjayjp99 said:
I don't know, nothing printed in back (like samsung)
Click to expand...
Click to collapse
Go to app drawer and see if that's an app

Delete

I purchased a Demo G4 once from a store.. couldnt do anything with it, wouldnt flash, wouldnt root.. couldnt get TWRP on it or anything... had to return it for a refund...
My only advice.. hire 6 big guys with crowbars and go get your money back, youve been ripped off friend, sorry

Edit:

Mega Gandhi said:
Look through the apps installed, there should be one that looks like a pink and white lemonade stand called lg retail or something like that. Open it and it should ask you for a password. The password is 103729. Then go to the settings scroll all the way down to uninstall. It will ask for a password again but this time it will be L310MC570G. Let it do its thing, do a factory reset and clear the cache then you can set it up as a new phone
Edit: That is assuming whoever put the phone in retail mode didn't change the password after initial setup. Those are the default passwords, most places just leave the default. Also the second password is case sensitive
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Click to collapse
Whoever put the password would mean it was retail stock demo stock and stolen

SovPanda said:
Whoever put the password would mean it was retail stock demo stock and stolen
Click to expand...
Click to collapse
Could be, then again might just be a store that closed and sold off their demos, or even just an idiot who had the phone before OP who accidently turned on retail mode to test something and didn't know you needed a different password to turn it back off. Not here to have an ethical debate, just sharing info.