[Q] Device not recognised via USB cable after Lillopop update - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi folks,
I've installed german update on my Note 4 and from that moment I cannot get my phone to be recognised on any computer (Mac, Windows). I tried with Kies, without it, using only Android File Transfer.
Nothing. Phone starts charging but nothing else is happeing.
Am I alone in this or is it common issue?
Cheers,
Ralph

redlik said:
Hi folks,
I've installed german update on my Note 4 and from that moment I cannot get my phone to be recognised on any computer (Mac, Windows). I tried with Kies, without it, using only Android File Transfer.
Nothing. Phone starts charging but nothing else is happeing.
Am I alone in this or is it common issue?
Cheers,
Ralph
Click to expand...
Click to collapse
Do you have the latest drivers of samsung ? Did you make full wipe when you updated to Lollipop ?

When you plug it up have you made sure it's in media mode and not camera mode?
Sent from my SM-N910P using XDA Free mobile app

My problem is, once cable is connected there's no message or option in notification panel. Just one vibration and charging starts.
There isn't an option in main setting either so setup usb behaviour.
R.

Related

[need help] usb device not recognized!!!

hey guys,
I don't know if this still a problem with people. but I'm on win7 64bit and I can't seem to connect my nexus s, to my computer. I always have to upload from computer to dropbox then download the file from DB on my phone... usb plug doesn't work. I tried the same cable with my wifes Samsung vibrant and it recognizes it, but when i plug in my nexus s the debug icon shows up on my phones status bar for like 1 second and disappears. then window on my compter says "USB Device Not Recognized"
need help please.
What does it say in device manager (in windows)? Maybe the driver is wrong...
Sent from my Nexus S using XDA Premium App
do u have a right drivers installed
have a look here and check Google USB Driver
I'm having the same problem. I have tried both my computers and multiple cables but I continue to get the error. When I try to update the drivers or reinstall them Windows says the drivers are up to date. I've tried every USB port on both computers as well.
I even took the phone into a repair place to see if perhaps the USB port on the phone was malfunctioning and they couldn't find anything wrong with it.
solarus2011 said:
I'm having the same problem. I have tried both my computers and multiple cables but I continue to get the error. When I try to update the drivers or reinstall them Windows says the drivers are up to date. I've tried every USB port on both computers as well.
I even took the phone into a repair place to see if perhaps the USB port on the phone was malfunctioning and they couldn't find anything wrong with it.
Click to expand...
Click to collapse
Try installing pdanet, I had a similar issue when I rooted my ns and installing the pdanet drivers solved the problem.
Sent from my Nexus S using XDA App
I've been having the problem also and none of the fixes worked. Not even PDA net. You'd think that the more people have this problem so one would have found a real fix by now.
pnnorth said:
Try installing pdanet, I had a similar issue when I rooted my ns and installing the pdanet drivers solved the problem.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I can't get the PDAnet drivers to install - during the installation process, my phone has to plugged in, which of course the installation program can't see.
Weird thing is if I remove the battery and then plug the usb in and start the phone, the drivers show up in the device manager but they always disappear before I can unlock the phone - appears the USB connection on my Nexus S is broken...can;t think of anything else.

USB problem with HTC Desire HD

Hey guys,
I currently recently installed a custom ROM from this website and for some reason now when I plug in my USB into my PC it comes up not being detected so when I put my phone as hard drive so I want to transfer music, it doesn't detect it. Can anybody help me if this is ROM problem or just my USB?
Hey,
Okay I disabled USB debugging didn't know it was on, still doesn't work says windows cannot find USB device not reconginzed when I connect the USB. For the Reinstalling usb driver I do not know how to this ~?
i have the same problem.. turn "fast boot" off and restart the phone.. this always works for me.. hope this helps
Hey, I turned fastboot off. Doesn't work. I ordered new usb cable.. hopefully this works and it was just a fault with the cable!
Sent from my Desire HD using XDA App
Usually this is a problem with the cable. Simple, cheap to fix. Keep your old cable around for charging though (nice to have a spare)
Is this problem with the USB still active?
If so try a different PC just in order to eliminate WinOS issues.
If not close.
Hi,
I have the same problem at some months ago. I tried the cable and pfone on another PC, and it works fine. So, I recommend to try it on another PC and reinstall your Windows.
brgs,
Herold
Had the same propblem! Turns out it was the usb cable, it charged fine with the cable but data transfer didnt work.
i also had the same problem since last week and still cant resolve till now...i try all the option that u gave(change cable/pc,turn off fastboot)....i even sent my phone to shop and they still cant detect.they said maybe the usb port is damage or some software that may block my usb port?is it true? anyone can help?????
necrs said:
i also had the same problem since last week and still cant resolve till now...i try all the option that u gave(change cable/pc,turn off fastboot)....i even sent my phone to shop and they still cant detect.they said maybe the usb port is damage or some software that may block my usb port?is it true? anyone can help?????
Click to expand...
Click to collapse
What happened last week? Is that when you got the phone? Or installed a different rom? etc.
Grant Barker said:
What happened last week? Is that when you got the phone? Or installed a different rom? etc.
Click to expand...
Click to collapse
before this is ok.just last week i remember that i pull the usb cable from the phone quite hard.but i don think that the usb too sensitive that will break by that.still can charging... but not detected in pc
I had similar problem and it was hardware, I sent it back to Vodafone and they sent me a replacement!
I am running CM7 now its awesome.
Andy
USB BRICK in my INSPIRE 4G ( DESIRE HD)
Hi, all
I got a new inspire 4g last week.( equivalent to desire hd ). It was working fine. But now it does not detect the USB connection. It only charges when I connect to pc. No other issues. I have also noticed that during fast boot mode also pc does not recognize the phone as device. I have tried all the suggestion on xda but no luck.
As fastboot is also not detected by PC I could not format mtd0 and reconfigure it.
Can anybody have any other idea? If I change the main board how much cost will incur ??
Thanks all.
Grant Barker said:
What happened last week? Is that when you got the phone? Or installed a different rom? etc.
Click to expand...
Click to collapse
musarraf172 said:
Hi, all
I got a new inspire 4g last week.( equivalent to desire hd ). It was working fine. But now it does not detect the USB connection. It only charges when I connect to pc. No other issues. I have also noticed that during fast boot mode also pc does not recognize the phone as device. I have tried all the suggestion on xda but no luck.
As fastboot is also not detected by PC I could not format mtd0 and reconfigure it.
Can anybody have any other idea? If I change the main board how much cost will incur ??
Thanks all.
Click to expand...
Click to collapse
First of all.. you have HTC Sync installed right?
Happened to me initially as well.. although for me changing the cable and/or changing the USB port on the PC solved the issue. Have you tried these?
Also sometimes killing all apps on the device before connecting helped.
You can try accessing your device through ADB to see if its being detected.
And I really dont think you'll need to change the main board..
USB brick on my Inspire 4G
Thanks for your reply. When I go the phone ADB and Fastboot were working
well. There was no driver issue. Now even PC also does not detect the phone or any new hardware when I connect it to pc. I had working fastboot on both win7 and Linux (ubuntu) pc. Now in both OS the phone is not detectable. Windows device manager does not see any new hardware when I connect my inspire . dmesg also does not show my hardware when I connect my inspire to linux pc.
Please help or suggest me to investigate further. I know how to install and work with adb and fastboot as well as Clockwork recovery ( also ext recovery). Some people suggested to flash a new radio. I can flash the new radio via sdcard. But how safe is it ? My phone is S-off and made unbranded. Will flashing a new radio make my phone locked AT&T again? ????
Thanks a lot
if4ct0r said:
First of all.. you have HTC Sync installed right?
Happened to me initially as well.. although for me changing the cable and/or changing the USB port on the PC solved the issue. Have you tried these?
Also sometimes killing all apps on the device before connecting helped.
You can try accessing your device through ADB to see if its being detected.
And I really dont think you'll need to change the main board..
Click to expand...
Click to collapse
As far as I know.. USB problem has no relation whatsoever to Radio. Radio is only concerned with the signal stuff. Flashing it isn't that risky if you follow the instructions... There's a thread in the development section about Radio's which explains it pretty nicely.
As for the USB problem, are you using a Custom ROM? Some ROMs like LeeDroid have USB detection problem which can be solved simply by flashing a different kernel like LordMod's.
What I meant by "Accessing through ADB" was if commands like "adb remount" or any adb command as such are working when your phone is connected to the PC? Or is it showing "error: device not found"?

[Q] Windows will not recognize Note 3 anymore, help please!

Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
b00mb00mchuck said:
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
Click to expand...
Click to collapse
Yes, actually I have and still nothing...forgot to mention that in the original post.
It's a strange problem which leads me to believe that something has gone wrong in the phone, or that I caused something to go wrong by flashing a rom or three, since it did work previously. Unfortunately, I'm at status: Custom, although my Knox is 0x0.
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
mexiking713 said:
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
Click to expand...
Click to collapse
Yes, this shows as disabled. What should this be?
Can't help you solve your problem, but last night I had a hiccup where I plugged my (17 day old) N3 into my computer in a USB2 port and ... nothing at all. (As if it were electrically disconnected - no "unknown devices" showing)
Tried it in a different USB2 port, and ... nothing.
Tried in in a USB 3.0 port - same computer, same OEM cord - and everything was fine. As far as I knew, nothing had changed on either end of things, although the previous evening I had used a different OTG cable for a USB key with the phone, and I had also had a automatic update of the Samsung Push Service on the phone. Nothing had been plugged into the PC's usb ports since it's prior cold boot. (Win 7 x64 Pro).
This morning (both PC and phone have been rebooted), everything is back to normal - both on the phone and the PC. Both the USB2 and USB3 ports all seem fine.
Ugh. Makes me nervous - brand new hardware.
Boot into Odin mode THEN plug the device in, let windows find the drivers for it then once that's done, reboot the phone regularly and see if it works then. It appears to be an issue with most to ALL Samsung devices, but this worked for my wife's galaxy S3 when the computer wouldn't recognize it and the phone didn't detect a PC connection.
Sent from my SM-N900V using xda app-developers app
pmt223 said:
Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Click to expand...
Click to collapse
Did you fix this problem?
Thank you! Worked perfectly!
I have the same problem, do you have any solutions ? Thanks.
I too have been struggling with this problem. The is no USB symbol in the notifications area on my phone whether I plug into to my computer at work (Win7) or at home (Win7), using a usb3 cable or a usb2 cable. Its as if there was a setting on my phone that allows recognition when plugged into a computer that has been turned off.Is there such a setting? I would love some help on this as well. Thanks in advance! I am rooted with towel root and have had no problems until last week. When I look in the device manager on my computer it shows :
SAMSUNG Android Phone
SAMSUNG Android ADB interface
I tried uninstalling the above and then plugging my phone back in and it re-installs the same driver shown above.
For what it is worth here are the drivers for SAMSUNG Android ADB Interface:
c:\windows\system32\DRIVERS\winusbsys
c:\windows\system32\WdfCoinstaller01007.dll
c:\windows\system32\WinUSBCoinstaller.dll
Should I be using different drivers ? Thanks|!
please help!
any solution yet? i have same problem, no usb detection and camera wont work i want to flash stock rom whit odin but i cant get the computer to recognize my phone...
I was able to fix the usb recognition problem. i had to do a factory restore. I lost root but gained usb recognition AND the Over the Air update to 4.4.4 and patiently awaiting the update to 5.0 hopefully this month!

hp omen laptop wont connect with note 4

hi all i recently got a Hp Omen laptop and my samsung galaxy note 4 n910g wont connect it connect but keeps doing that sound when you disconnect the device, things ive tried is wyped everything and installing a fresh rom nothing, second unrooting going back to stock nothing, third awhile ago i was on cm12 and you know the connect usb thing its got charge online and the one to connect to use as a storage i clicked on charge and nothing happened. on my old laptop works fine so what i did was put it on charge and then back to storage to see if it fixes it nothing, i do not know what to do it charges when the phone is off, it boots into download mode and i can do odin stuff, but it wont connect i have also installed samsung kies to see if it would help nothing and i also installed the samsung drives still nothing. also it connect to my home computer just fine its also a hp @gekkehenkie11 @firebird11 any ideas?
Did you try other mobile device on your usb or a usb flashdisk perhaps. This maybe a malware
Jaistah said:
Did you try other mobile device on your usb or a usb flashdisk perhaps. This maybe a malware
Click to expand...
Click to collapse
no i have not tried but i tried different usb it works when the phone is off, and connects to oden i might wipe my laptop to see if that works
Did you install the drivers before hand? If not look for them install them then go to device manager in the computer find the phone, there should be an exclamation mark right click and press update drivers or right click and uninstall, once the device is uninstalled unplug the phone wait a sec or two then plug it back in
Sent from my iPad using Tapatalk
just reformatted again and guess what now none of them work
dominicstg2 said:
just reformatted again and guess what now none of them work
Click to expand...
Click to collapse
did you found any solution , im in the same boat ?
WizzyWiz said:
did you found any solution , im in the same boat ?
Click to expand...
Click to collapse
i sold it a long time ago now i have a custom pc

Keeping Galaxy Note 3 SM-900v 5.0 OF1 from switching to MTP

When I plug my phone into my PC it connects as an installer. The Arabic Tool can only read my phone when it is connected as an installer, but a few seconds after connecting it to my PC it switches to MTP and the Arabic Tool looses conection to my phone. Is there any way to stay connected as installer or another way to fix this connection problem and/or another root method for the Galaxy Note 3 N900V SM-N900V OF1 on 5.0? I'm running on windows Vista.
DeliriousSyntax said:
When I plug my phone into my PC it connects as an installer. The Arabic Tool can only read my phone when it is connected as an installer, but a few seconds after connecting it to my PC it switches to MTP and the Arabic Tool looses conection to my phone. Is there any way to stay connected as installer or another way to fix this connection problem and/or another root method for the Galaxy Note 3 N900V SM-N900V OF1 on 5.0? I'm running on windows Vista.
Click to expand...
Click to collapse
The issue is with Vista, it needs to be connected as an installer MTP. I was having the same issue with my computer but used another one, then I noticed If I left my phone connected to mine for a little longer it would work just fine. Is USB debugging enabled?
thunderblaster88 said:
The issue is with Vista, it needs to be connected as an installer MTP. I was having the same issue with my computer but used another one, then I noticed If I left my phone connected to mine for a little longer it would work just fine. Is USB debugging enabled?
Click to expand...
Click to collapse
Yes it is enabled and my phone is still connected as MTP since the moment I posted this question
try another computer, Vista has to be the issue both I used have win 10 but was having a problem with mine for a bit.
Sent from my SM-N900V using Tapatalk

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