[Q] Samsung Galaxy S5 Active - water rinse/not turning on/overheating - Galaxy S 5 Q&A, Help & Troubleshooting

I've had my Samsung Galaxy S5 Active for more than a year. It worked great. I have even taken it in the pool to take pictures. Didn't submerge it under the water but just kept it on the surface. That was last summer. Just yesterday, I rinsed it with water because I dropped it in mud and it was working okay for a little while. The commands were taking a little while to process and the screen would freeze. So I decided to turn it off. When I turned it back on, it took a little while to start but then it was the same issue where the screens would freeze, etc so I decided to open up the phone and take out the battery, etc. There was some water inside the case where it was on the battery and in the battery section so decided to let it air dry over night. This morning, I tried to start it after putting the battery in, etc and it won't start. I tried charging it but it does not recognize that it is being charged. And the phone starts to get really hot after a few minutes of charging. I have taken out the battery and cover again and deciding to air dry some more but please provide any tips on what I should do. Thank you.

Put the phone without the cover into a ziplock bag full of rice. Seal it and let it sit over night.

Or better yet get a refill bag of "Damprid" (Calcium chloride) from home depot or something, and put some of that in with the phone in sealed container or ziplock, that will suck the moisture right out and works a lot better than rice.

Related

Just dropped my HD2 down the toilet

I immediately removed it from the water, and desperately tried to remove the back case to remove the battery (its quite hard when the phone is wet) i got there eventually though.
The screen was flickering whilst the phone was still on, and the water sensitive stickers on the battery and phone are both pink. I've blow dried it for about 10 minutes haven't tried to start it back up yet.... any suggestions?
joeyjoee said:
I immediately removed it from the water, and desperately tried to remove the back case to remove the battery (its quite hard when the phone is wet) i got there eventually though.
The screen was flickering whilst the phone was still on, and the water sensitive stickers on the battery and phone are both pink. I've blow dried it for about 10 minutes haven't tried to start it back up yet.... any suggestions?
Click to expand...
Click to collapse
DON'T start it for a few days. Put it in a warm place, leave it to dry for 48-72 hours and pray it works when you turn it on.
yeah just be patient and wait about 3-4 days to dry. but do not put it under direct sunlight
....and wash your hands
Try to put into bag with rice, and leave for couple of days...
DanijasDub said:
Try to put into bag with rice, and leave for couple of days...
Click to expand...
Click to collapse
put it in a bag of rice or leave out in the open?!?
put your phone into rice and keep bag closed
Basically you just need to make sure you dry it out thoroughly. Don't try to rush this process in a few hours. All the posts about leaving it somewhere warm (like an airing cupboard) are correct. Don't put it on top of a radiator or hot pipe, or in the sun as already suggested. The idea of putting it in a bag of rice is to help draw the moisture out. Never tried this method myself.... You really must be patient with this - managed to save my Touch Pro that got soaked in the rain last year....
okay so i've put the phone the battery and the sim on top of some rice in a bad behind my tv in my bedroom
rice like the others said or if you are a cigar person (or know someone who is) place it in an acrylic humidor w/ humidification beans.......I resurrected a M$ ZUNE my wife dropped in a rain puddle by doing this in my humidor
man, this reminds me of the time I dropped my phone in a bucket of puke from a heavy night. Still worked after I dried and cleaned it up.
"DON'T start it for a few days."
yup ..is correct wait until dry ... "rice" are good for absorb humilities ..
but If I not wrong ..after dry .the speaker of the phone will change ..just like my tytn II drop into "wash floor water", it still can use .. but the speaker sound change ...
Οh man , really bad luck..
hope it goes ok but be patient and let it dry manually !!!
my wife washed my cellphone once (left in pocket after heavy night of drinking). Took the battery out, let it sit on a counter for about a week. Phone recovered though it took the screen a while for the colors to all show properly.
I have read where people put their oven on warm and leave it overnight. I don't think this will hurt the phone since their won't be a power source in it.
Dropped in a sink with the tap running!
I dried it out under a hand dryer, then powered it up straight away. In hindsight this was pretty stupid, but it booted up ok. The only problem being the NAVPANEL would randomly appear and require a reboot. The next day that problem had gone away, and was replaced with a new problem - the Volume down button being jammed on! Also the battery life was reduced to about 10 hours. After a further 48 hours and a blast with compressed air (around the volume buttons) the phone has returned to 100% normal use - even the battery life is getting better, now upto about 36-42 hrs..... but I have bought a replacement for that anyway!!
Can't believe how lucky I was!
[Edit: Just saw you fixed it. Bravo! I'll leave this here anyway...]
Rice is good, unless you have any silica gel kicking about, the stuff you get in electronic packaging in the little paper bags/sachets that say "do not eat".
But yes, definately don't do what the majority do...
"I just turned it on to see if it would work..."
"You turned your phone/laptop on while it was wet... to see if it would work?"
"Yeah... why?"
*facepalm*
Happens about once a week in the PC store I work at. You could also try stripping it after it's dried and going over it with a carbon pen to remove any corrosion/residue.
After removing the battery, SIM, and MicroSD and gently removing any surface water.
One trick I found is to put a phone in the path of hot dry air for 30 minutes to a couple of hours. A clothes dryer vent works wonderfully for this since its temperature controlled (and timed) to keep from destroying the fabric in your clothes, and hot enough to allow water to evaporate. If you have access to your dryer vent hose, unhook it and rest it on top of the dryer and put your phone in the path (at least 4 to 6" from the opening). It's worked for 2 phones so far. One being my wife's Motorola, and one my Touchpro. If you have a dryer with an insert for shoes, you could use that as well, although I would put the phone on something to keep it from vibrating off.
You could use a hair dryer but keep in mind that hair dryers are not designed to be run continuously and the temperature is not technically regulated.
The trick is to get the temperature of the whole phone up to about 130 to 140 degrees and the water will evaporate. I would avoid shaking the water out of the phone or using pressureized air since that will push water into the delicate connectors, keypad matrix, screen, etc.
Let me give you a more scientific approach to your problem, i will try to explain as better as i can since english aint my primary language.
After you drop it in the water, your phone will never be the same for couple of reasons. First of all, when the water will dry, salt will "sit" on the connections and the weldings of the connectors, and that will slowly but steadily eat them. My saying is : " Never trust a phone that was dropped into water/coffee ". For you to be sure of your phone you need to strip it, and clean it with a spray for electrical appliances. Now there are 2 types of those sprays, one with oil and one with no oil in it. For your thing you need the NO-OIL one. Thats to make sure you wont get a loose joint and eventually your phone wont get broken.
If you dont feel like opening your phone and you dont feel comfortable with it, just ignore my post and just dry it out. What is 100% sure is that at some point it will break down, it depends on when though, from hardware to hardware.
Just my 2 cents.
Any time I get anything wet I IMMEDIATELY remove the battery, then I remove anything else I can from it: Sim Card, Memory Cards, etc. I don't like the rice idea because rice ALWAYS ends up stuck somewhere inside. I prefer setting my phone on some foil out in the sun for a bit (provided it's not too hot out) or just leaving it somewhere where it's warm to dry out. DO NOT BY ANY MEANS put the battery back in or turn it on until it is COMPLETELY dry. A minimum of a day if you even want to begin to chance it. If it was dropped in something other than relatively clean fresh water, I would keep everything out of it (battery, sim, memory cards, etc.) and dip it in a cup of distilled water a few times to clean any particles off, then let it dry again completely before turning it on. Just because an electronic gets wet, doesn't mean it won't work. The only way to kill it really is if you power it back on or the battery shorts it.
I went swimming at the lake with my old Nokia 5310 for 10 minutes before remembering it was in my pocket, I immediately took everything out when I remembered and left it in the sun for 8 hours and it worked fine for a year after until I threw it into a wall as hard as I could due to a frustrating girlfriend haha
U may have problems in the future... Since it was submerged in water some components will begin to rust... I suggest u take it to a mobile service shop so they can tell u what to do, or maybe they can fix it...

Water Damage Indicator?

My new less than a month old EVO just took a crash into some water. I took the battery out immediately, of course, and have it sitting in some rice. The battery water damage indicator looks to have been activated (the stripes are no longer red/white, can see the red stripes but the entire sticker is now pink). I have looked for an indicator on the phone itself, but don't see one anywhere. Oddly enough, the battery really wasn't wet when I took it out, so it's possible that I was able to save too much water from getting into it by getting it out and drying it out quickly. Do I actually need to take the phone apart to see the indicator? If not, where would one be? Nothing obvious just by looking at the phone.
The problem I have is I plan on sending it back to LetsTalk, as I just don't really care for the phone. It's too big for my liking. One of those Try before you truly buy things.
From the teardown photos it looks like there is on on the main PCB near the USB connector.
http://www.ifixit.com/Teardown/HTC-Evo-4G-Teardown/2979/2
Just because the phone took a bath does not necessarily mean it's done for good.... last time one of my phones took the plunge I immediately removed backing and battery and threw it all in a Snap Ware container of rice. Over a 24 hour period all of the mostuire was pulled out and it worked just fine.
I have also been told that submerging a wet phone into rubbing alcohol (after separating the battery!) Pushed all of the water out and then alcohol evaporates off. I have not tried this but it makes sense
Good luck
sent from my HTC Evo 4G rooted with unrEvoked, running the latest CM7 nightly build.
If you have a vacuum sealer you can wrap your phone in paper towels and put it in a bag and vacuum seal it overnight. My dad dropped his phone in a bucket of water and quickly pulled the battery out. After he let it sit over night he put the battery back in and turned it on, it had water trapped under the screen so we sealed it and it even pulled out some dirt from the buttons.
Thanks everyone for the info so far! I guess the big question is, do the online resellers actually take the phone apart to check for water damage if someone is returning their phone within the 30 day period? I'm so mad at myself for allowing it to happen!
If the phone turns on this evening after 24 hours and shows no damage, Going to grab a new battery, and send the bad boy back to them in hopes that they don't actually remove the screws and all to check the inside indicator. There is no visible water damage indicator at all on the phone itself, so by the pictures posted in the ifixit, is under everything.
^^Hey i've been in your shoes before.^^ Not with the evo tho....but look at it like this if you can see the indicator turning pink so can they!!!! Once "they" = sprint see the indicator changed your warranty & eveything is void. I dont think they're gonna take it but hopefully for you they'll overlook it.
Good luck bro!!!
You may be able to buy a water sticker on ebay
I actually very recently dropped my Evo in some water though it was in an Ottorbox Commuter case. Pulled it out quickly, took off the case, pulled apart the phone. Let it sit overnight as was and then put it back together. Nothing wrong with it so far.

DVP drenched in rain

I carried my Dell Venue Pro in my jeans' pocket while riding my bike, it was raining quite heavily. Now it won't turn on. The indicator turned red on my battery, but the indicator on the device (on the battery slot) is still white.
When I returned home I thought the charge was down and plugged into charger still it didn't start, I used hair dryer to get all water out, didn't work either. Finally searched on the net and found that it should be sunk in large quantity of rice, still didn't work. Is there anyway to fix? If I take this phone to dell, approx how much will they charge to fix it?
Oh dear god don't power it. Take the battery out and place both in a bowl of uncooked rice. Leave it for 24 hours. This will remove all the water.
Rice trick worked, I placed in a bag of rice for 20 hours. But once again my phone turned off after 10 - 15 mins of usage.
to be safe when any electronic gets wet, take it apart as much as possible, put everything in a plastic container of rice and set it in a sunny location and leave it for as long as you can, at least 3 days a week is prime. Then after the time frame, with everything apart use a combo of compress air and a blow dryer to get rid of the small rice and then put battery back in and your good.
You might need a new battery
MJCS said:
You might need a new battery
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Click to collapse
You can test this by plugging the phone in to the charger without a battery in. See how it works.

Wet insides Galaxy s4

OK, so this isn't your usual story with the phone dropping in water. Today I was using my phone until the battery got to about 6% at which point I decided to charge it. Its here that things get weird. The phone wouldn't charge, it wouldn't even detect that it was plugged in. So naturally I take of my case and take off the back of the phone to have a look and guess what i find. THE PHONE'S INSIDES ARE WET. Not like a few drips but instead like a pot cover on the stove kind of wet, and that's only on the inside, the UAG case that I have with my phone was completely dry (have no pics was in a panic and just dried it off, both the inside of the pone and the plastic back). The battery I have with the phone is a replacement one with a water damage indicator on it and its completely pink (note the indicator is on the other end next to the battery's connector pins.
So now I decide to try the old battery that came with the phone (swollen battery issue form the bad BD batch had to be replaced) and now with that battery the phone still isn't charging. With both batteries the most I get is a quick 'charging' indication for about 2 secs then nothing for another 2 secs then 'charging' again for 2 secs. That's the most I get.
So how did my phone just start to form condensation on the inside and why isn't it charging with either battery, wont be detected by my pc either.
please help
EDIT: i9500 32gb, had it since September, bought it from a friend so no warranty.
dorianmayers said:
OK, so this isn't your usual story with the phone dropping in water. Today I was using my phone until the battery got to about 6% at which point I decided to charge it. Its here that things get weird. The phone wouldn't charge, it wouldn't even detect that it was plugged in. So naturally I take of my case and take off the back of the phone to have a look and guess what i find. THE PHONE'S INSIDES ARE WET. Not like a few drips but instead like a pot cover on the stove kind of wet, and that's only on the inside, the UAG case that I have with my phone was completely dry (have no pics was in a panic and just dried it off, both the inside of the pone and the plastic back). The battery I have with the phone is a replacement one with a water damage indicator on it and its completely pink (note the indicator is on the other end next to the battery's connector pins.
So now I decide to try the old battery that came with the phone (swollen battery issue form the bad BD batch had to be replaced) and now with that battery the phone still isn't charging. With both batteries the most I get is a quick 'charging' indication for about 2 secs then nothing for another 2 secs then 'charging' again for 2 secs. That's the most I get.
So how did my phone just start to form condensation on the inside and why isn't it charging with either battery, wont be detected by my pc either.
please help
EDIT: i9500 32gb, had it since September, bought it from a friend so no warranty.
Click to expand...
Click to collapse
Sounds like condensation that can occur if going from a warm humid climate (perhaps your pocket) into a much colder one. There is likely to be some remaining moisture that must be removed immediately and leave the battery out of the phone until you do or electrolytic corrosion will occur and that can kill the phone. I'd suggest putting the phone (remove back cover) in a fan forced oven at 70C for a couple of hours to dry it out.
JohnnyInBriz said:
Sounds like condensation that can occur if going from a warm humid climate (perhaps your pocket) into a much colder one. There is likely to be some remaining moisture that must be removed immediately and leave the battery out of the phone until you do or electrolytic corrosion will occur and that can kill the phone. I'd suggest putting the phone (remove back cover) in a fan forced oven at 70C for a couple of hours to dry it out.
Click to expand...
Click to collapse
I've had it blow drying for a bit. the battery is still out. I will put it back in in the morning. will give results then.
heating it up is a bad idea. it causes water to condensate which was obviously the initial problem here...
you could put the phone in rice. much rice. and leave it there for a couple of days.
of course after removing the battery
dr.wtf said:
heating it up is a bad idea. it causes water to condensate which was obviously the initial problem here...
you could put the phone in rice. much rice. and leave it there for a couple of days.
of course after removing the battery
Click to expand...
Click to collapse
I was going to type that. GG
Using rice is a great trick, put your phone surrounded with rice and leave it over night and hope for the best.
Well... a day without the battery in and I had it rice and nothing. The phone still works but no charge. I'm going to order in a charging port and see what happens from there. Also I's taking the phone to be serviced today, a guy said to bring it it to make sure there isn't more corrosion damage.
ok update.
Carried it to the shop and they said it didn't need servicing and that all i would need to do is buy a replacement usb. I said okay and in the meantime I bought a battery charger so i could charge the battery alone. after 4 hours the thing charged it to 46% (sigh) as soon as i put back in the battery i tried to charge it again and still nothing from the usb. Fast forward 15 mins later as i was about to leave work, I borrowed a coworker's charger and guess what... it finally charged. Got home and plugged it in an just the same it was charging. Granted however i had to keep it held a way so i could charge and not keep cutting out. This all happened Thursday and Friday night when i came to charge my phone again I plugged it in at 40% and when i looked back at it, it was at 45% and no longer charging and no matter how I hold it still nothing. I simply restarted the phone while the cable was still in and when it came back on it was charging and did so straight to 100% this morning.

dropped my v20 in a puddle on monday... UGH

Hey all,
I dropped my V20 in a puddle on monday. It spent about 5 seconds submersed. I did remove the battery and put it in front of a airconditioner fan. When I got home I put it in a bag of rice. Today the screens backlight is messed up. The only area that lights up is the upper right. The rest is displaying info but no backlight unless I tap the phone hard on a flat surface. Then entire screen lights up for a while then it goes back to the upper right being lit up. I put it back in dry rice tonight. Everything on the phone works 100% but the backlight. What can be done. I dont want to buy another phone and I dont have insurance.
Leave in the rice bowl for another day and then check ✔
Sent from my LG-H990 using Tapatalk
Weren't these phone supposed to be almost waterproof?
phatmanxxl said:
Weren't these phone supposed to be almost waterproof?
Click to expand...
Click to collapse
V20 never meant to be waterproof. G6 yes.
Sent from my LG-H918 using Tapatalk
I found success a few years ago by shoving my phone with the battery cover and battery removed into the flexible tubing of a shop-vac (no attachments on the end) and running it for about an hour. I did this immediately after taking it from the toilet it dove in; this sucked the air through it and pulled internal water out, rather than blowing air on it and not bothering the internals much at all. After that I put it in rice for 2 days to try to make sure all the water is out and evaporated. From some of my friends in the electronics field I hear it's the corrosion that hurts more than the water, and turning on the phone before all water is removed is about the worst move you can make. This may be more useful info for next time, but wait until all drying techniques are employed before putting in the battery and turning on the phone/tablet. Good luck.
youll need to open it, and take denatured alcohol and clean all the parts using a tooth brush, each time u put battery in/charge ur ruining the board and circuitry, need to clean off the corrosion before causing more damaged, but sadly to say if its been a few days and been in rice/dried up when you open it i wouldn't be shocked you'll find the cable that connects ur screen is fried at the board side and wont be repairable.
I forgot about that. This phone is easy to take apart. Iirc, it's 16 screws or so.

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