So my wife bought this unlocked sph-L720. Checked the IMEI online and it said the device was clear with Sprint, and was not blacklisted. So after we leave she factory resets the device, which royally f's it. When it restarted, the baseband version, imei, meid, all the information aside from the model number and android version were unavailable in the setting menu. no wifi would work. had no sim card for the device. After looking online for a solution I just flashed the sprint stock firmware for the model number and andriod version with Odin to restore the phone back to normal. Now sprint says they wont unlock the phone because a past balance owed on the phone. I just want to be able to use the thing on verizon. Is there anything I can do?
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Hi!
I just like to share something I have discovered during the time I was already going nutts when I discovered that my phones IMEI was replaced by another set of numbers. It all started when I flashed a Firmware XXUBUBMG1 (Movistar) that I downloaded. It was for GT-I9500, the same model as my phone. Everything went well, then I noticed this problem when I decided to call the Customer Service Number of my SIM, the device is telling me that my phone is Not registered on network. Then I decided to check the IMEI and to my horror, it was replaced by this set of numbers, 004003150000, which is not my phones IMEI. Then I decided to look for answers over the internet. But before going further and going thru all the trouble of starting from scratch, an idea came to my mind. I decided to try it out before doing anything else. And whoalah! My phone's IMEA is restored! I can make calls again and connect to the net via Mobile Data again.
Anyway here is the solution that I came up with. If anyone else had tried this before then I give all the credits to him for fixing his phone. :laugh:
1. Download a firmware that is intended for your phone's model number and the region where you bought your S4. Mine was bought in Saudi Arabia, so the firmware I got was for KSA. It also applies for the GT-I9505.
2. Enter Download Mode and flash this firmware via Odin on your PC. I didn't do any Wipe or Factory Reset during this time.
3. Root and install any custom Kernel or CWM Recovery on your phone if you are on this setup. Otherwise leave it as it is.
I have read through this forum for hours and in no way savvy with this stuff; I have learnt a lot so thank you but please help me.
I just don't know how to tell what the problem is with my phone therefore i don't know which of the 100s of solutions here to apply.
its a S4 i337 previously used on AT&T LTE network, I traveled overseas and used other country's sim card for a short time after giving it to service provider to program. i believe phone was rooted and settings changed for this to happen, though i did not do them or know what they did.
I returned to U.S. and reinserted AT&T sim, made one call, but phone seems to trigger anti theft or network suspend right after. I have had it unlocked twice by AT&T but first use thereafter seems to reblock me out of their network and i get message that this device is blocked from network use. When I call they say phone shows stolen and i repeat process above only to get reblocked again.
I don't know if it is APN settings, previous rooting or what that is causing this? I found an app called SuperSU on the phone, i clicked on its settings and clicked "full unroot" which made app icon disappear but can't tell if I am really unrooted or not. I have also done factory reset and lost everything already, I just want phone to work back on AT&T network as before.
Android version 4.2.2
baseband I337UCUAMF3
please help me… i am not sure if i need to reroot, delete binary counter, flash with files???? i have read some about odin files, don't know what is the latest and which sources are safe…just confused all around.
please someone tell me where to start
please tell me where to start? do i need safestrap?
samsondelilah said:
I have read through this forum for hours and in no way savvy with this stuff; I have learnt a lot so thank you but please help me.
I just don't know how to tell what the problem is with my phone therefore i don't know which of the 100s of solutions here to apply.
its a S4 i337 previously used on AT&T LTE network, I traveled overseas and used other country's sim card for a short time after giving it to service provider to program. i believe phone was rooted and settings changed for this to happen, though i did not do them or know what they did.
I returned to U.S. and reinserted AT&T sim, made one call, but phone seems to trigger anti theft or network suspend right after. I have had it unlocked twice by AT&T but first use thereafter seems to reblock me out of their network and i get message that this device is blocked from network use. When I call they say phone shows stolen and i repeat process above only to get reblocked again.
I don't know if it is APN settings, previous rooting or what that is causing this? I found an app called SuperSU on the phone, i clicked on its settings and clicked "full unroot" which made app icon disappear but can't tell if I am really unrooted or not. I have also done factory reset and lost everything already, I just want phone to work back on AT&T network as before.
Android version 4.2.2
baseband I337UCUAMF3
please help me… i am not sure if i need to reroot, delete binary counter, flash with files???? i have read some about odin files, don't know what is the latest and which sources are safe…just confused all around.
Click to expand...
Click to collapse
Take it to a best buy Samsung service counter and have them reflash the firmware or update it to MK2. Wipe everything (including internal and external SD card) Then, call att to unblock it again. If it relocks, then go back to the Samsung service counter, tell them the issue and see if they can restore your efs for you from a backup. If they can, do it and then unblock it.
If after all this it relocks, its not your device. Its att who are at fault. Then all you can do is to yell at them.
EDIT:
Another possibility is that the ppl who unlocked your phone overseas stole your imei number and used it to revive a blocked stolen phone. In that case your imei is in an international stolen imei database and you are probably out of luck.
Sent from my SGH-I337 using Tapatalk
RK said:
Take it to a best buy Samsung service counter and have them reflash the firmware or update it to MK2. Wipe everything (including internal and external SD card) Then, call att to unblock it again. If it relocks, then go back to the Samsung service counter, tell them the issue and see if they can restore your efs for you from a backup. If they can, do it and then unblock it.
If after all this it relocks, its not your device. Its att who are at fault. Then all you can do is to yell at them.
EDIT:
Another possibility is that the ppl who unlocked your phone overseas stole your imei number and used it to revive a blocked stolen phone. In that case your imei is in an international stolen imei database and you are probably out of luck.
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
Interesting. If the IMEI was stolen, what would the phone show? Would they clone the IMEI (so it would show the same IMEI) or would it come up as UNKNOWN or blank or something. Reason I am asking is that I've been try to fix an issue with my father-in-law's phone that completely lost the ability to connect to wifi/data after having his S4 "unlocked" in Vietnam to use a local SIM there. Tried may reflashes with MK2 and custom TW ROM's but none work with wifi anymore (data works ok).
If data and calling works then the imei is fine. Its some other issue..
Sent from my SGH-I337 using Tapatalk
All is speculation but there is a small posibility that when you gave your phone that person gave you another phone which indeed was stolen. Your best bet is to go to the samsung guys right now or learning how to restock your phone. You tube search videos How To Unroot & Unbrick Samsung Galaxy S4
so its been a few days now with no service. it turns out my phone has somehow been programmed with a different imei that comes up as stolen according to at&t. so the theory of my imei having been stolen is pretty possible. every time i have the phone unblocked from the network, one phone call or message causes it to trigger the stolen phone alert and kick me out the at&t network. i have been to the at&t store with my device and the original packaging that shows my original and correct imei but the one that the phone is registering on screen does not match what is on my actual handset sticker and original packaging. the phone never left my sight the entire trip so i am 100% positive my handset was never switched, if anything it was reprogrammed with the stolen imei and they stole mine which is now working fine out there for some crook
i just can't believe that at&t can't verify my original imei that came with the phone i bought from them and just reprogram my phone and get my service going again. its looking like i will need to find a way to recover my imei myself. although i just got the 4.4.2 update that force placed itself on my zero service phone. hope this post helps to alert others to be careful of this type of thing.
Wow! what country did u visit?
If your s4 had insurance I would report the phone as stolen and give the original Imei to be blacklisted and try to get a new phone.
Sent from my GT-I9505G using xda app-developers app
samsondelilah said:
I have read through this forum for hours and in no way savvy with this stuff; I have learnt a lot so thank you but please help me.
I just don't know how to tell what the problem is with my phone therefore i don't know which of the 100s of solutions here to apply.
its a S4 i337 previously used on AT&T LTE network, I traveled overseas and used other country's sim card for a short time after giving it to service provider to program. i believe phone was rooted and settings changed for this to happen, though i did not do them or know what they did.
I returned to U.S. and reinserted AT&T sim, made one call, but phone seems to trigger anti theft or network suspend right after. I have had it unlocked twice by AT&T but first use thereafter seems to reblock me out of their network and i get message that this device is blocked from network use. When I call they say phone shows stolen and i repeat process above only to get reblocked again.
I don't know if it is APN settings, previous rooting or what that is causing this? I found an app called SuperSU on the phone, i clicked on its settings and clicked "full unroot" which made app icon disappear but can't tell if I am really unrooted or not. I have also done factory reset and lost everything already, I just want phone to work back on AT&T network as before.
Android version 4.2.2
baseband I337UCUAMF3
please help me… i am not sure if i need to reroot, delete binary counter, flash with files???? i have read some about odin files, don't know what is the latest and which sources are safe…just confused all around.
Click to expand...
Click to collapse
You can do unroot and factory reset by follow this link
http://forum.xda-developers.com/showthread.php?t=2624397
I did it yesterday and good the news you can update your phone to 4.4.2
Hello guys. I am not quite new here, but I never registered (or I did but I couldn't find with which email or username).
However, I am having some trouble with Samsung S7 phone.
First of all, the IMEI on the About page is not the same as the IMEI on the back of the phone.
When I enter the IMEI from the back of the phone in IMEI checker, I get the right phone (Samsung S7).
When I enter the IMEI from the About page in IMEI checker, I get some old BLU phone.
Second problem is that I think this phone is not duos, however, whichever firmware I try to flash, I see the SIM card manager in the Settings. Which is weird to me.
Third problem is that the phone won't connect to network. I've tried 3 SIM cards (all 3 of those works on other phones), but this one just won't connect.
It shows full strength of signal, it also shows the phone number of the SIM, however, when I try to make a call, it says "Not registered on network".
The phone should not be locked as my brother said that he used it for some time, then he updated it to the latest OS and then did a factory reset. After that, the phone just stopped working.
Does anyone know what could be the issue? Why the IMEIs are different?
I am quite sure that the phone model is SM-G930F, however, the model number in Settings shows SM-G930FD. Which is again weird to me.
I've looked on the Google to see a picture of the SIM card slot of Samsung S7 duos and mine SIM card slot does not like that. Also, on one slot, it says only "microSD" and on another "SIM". So, I guess it is not a duos phone.
Any advices?
Thank you in advance!
All the best,
Dale
It sounds like somebody has changed the IMEI of the phone and patched the certificate for the IMEI to work.
Once you reset the phone or update the firmware on it, it will remove the patched certificate allowing the changed IMEI.
You will need to look for someone that does IMEI repair / change to get it working for you again I know there is a guy on the forums here that does them for free. Look through the s7 edge sub forums for them.
benjamen50 said:
It sounds like somebody has changed the IMEI of the phone and patched the certificate for the IMEI to work.
Once you reset the phone or update the firmware on it, it will remove the patched certificate allowing the changed IMEI.
You will need to look for someone that does IMEI repair / change to get it working for you again I know there is a guy on the forums here that does them for free. Look through the s7 edge sub forums for them.
Click to expand...
Click to collapse
Well, I already flashed the firmware multiple times with different basebands and versions of the firmware as I thought that the firmware is wrong. Also tried to flash the firmware with Phone EFS Clear option checked in Odin.
Everything else on the phone works.
Sorry that this isnt help but you not alone, I unbricked a Samsung S7 (SM-G930F) after it suddenly just bricked (hard brick/soft brick - same thing). Eventually when I installed nougat on it, and finally wanted to use the phone, i tried a simcard and noticed how it would load all saved contacts but whatever I dailed, it responded "Not registered to network". Checking the model number it is now SM-G930FD but i am unable to verify the imei becuase of missing box. I tried many firmwares (even those that specify its for SM-G930F) but the model number remains SM-G930FD.
could any help plz be posted...
It can be done by repair IMEI, i would like to help you if you'r interested
instrumentaly said:
It can be done by repair IMEI, i would like to help you if you'r interested
Click to expand...
Click to collapse
can u help me please i have the exact same problem
thank...
I bought used S8 that had clean IMEI (not blacklisted), it was locked on Sprint and with financial eliglibity. Before I got it unlocked it didn't recognised any sim card, after unlocking it did regular setup on my ATT card with all the ATT apps but it doesn't have service. Then I tried with Verizon SIM and it did the same, regular setup but no service. What do you think what's the problem ?
Phone build number : R16NW.G950USQS3CRE2
Is it rooted, and if it is, have you uninstalled any system packages
If not, try a factory reset and making sure the sim is active and APN settings are working and you have chose a network
haroon.y said:
Is it rooted, and if it is, have you uninstalled any system packages
If not, try a factory reset and making sure the sim is active and APN settings are working and you have chose a network
Click to expand...
Click to collapse
It's not rooted, I did remote unlock with unlocking service and they flashed original firmware on it, nothing should be messed up.
I did factory reset few times as well as network reset. I double checked APN info and ofc it's setted up together with card.
I forgot to mention that phone is not showing up IMEI, actually nothing when I type *#06# in dial
that mean you lost imei ....flash factory firmware by yourself...it will do the trick
khawarjaved said:
that mean you lost imei ....flash factory firmware by yourself...it will do the trick
Click to expand...
Click to collapse
Can you explain me which one I need ? What about bootloader, is it the same ? I've checked thread about bootloader and mine is "carrier firmware", not unlocked.
Which career search for career. Look at the build number in abiut and search for that.
I'm using ATT and my phone was locked on Sprint, so I flashed Sprint firmware and It's the same. I put the SIM card in, it did ATT setup and all of the apps from carrier but it's still block sign instead of signal sign in top right corner and airplane mode is light blue (not usual blue like when you turn it on)
At least this time it's showing up imei in dialer
I couldn't find ATT firmware, if someone knows there's my build number in first post.
I'm trying to get my SM-G935V to work eventually work on Sprint. I already flashed my firmware over to SM-G935U. However, the Sprint IMEI check says it won't work on their network. At a Sprint store, the rep won't even try at a store to test out a Sprint SIM to see if it works. Would a Sprint SIM work in my phone before having my IMEI whitelisted (if that's even possible)?
My second option while waiting was to use Red Pocket. I got a plan, I got a SIM card, but I got "Error! Activation Error We are sorry, but due to the rules set by our underlying carrier, your phone number cannot be activated on our CDMA LTE service."
The third option was trying to change my IMEI which appears still legal to do in the US, but not possible to do on my phone because it won't bring up Engineering Mode with the codes. My thought was it was because my CSC still shows as VZW. I thought G935UOYM9CSC2 was XAA originally but I can't get that to show up.
Any other ideas on getting off Verizon with this phone?
Flash the Unlocked firmware on it. You will have to use a modded Odin, see the appropriate thread for that.
However, it will not change the IMEI. If the phone is currently locked in a contract... there is no way around.
Changing IMEI is illegal and will cause problems.
I had never switched my SIM card from the Verizon network to another one until today. It reboots into recovery and changes the CSC. This is after flashing to SM-G935U firmware. When I was on the VZW CSC the secret codes (USSD codes) wouldn't work. After swapping in an AT&T SIM card, the codes now work. Red Pocket white listed my IMEI no problem. Now if I can get Sprint to do it...