[Q] Not able to discover moto360 - Wear OS Q&A, Help & Troubleshooting

Hi team,
I am using Samsung Galaxy Note 3 Neo(SM-N750) INU(Indian version) running Android 4.4.2 Kitkat Stock ROM.
Currently my moto360 is not able to discover from Bluetooth but the watch is working fine with other phone.
This issue is occurred after I paired my pebble with the phone and installed pebble software.
I uninstalled and pebble software and rebooted the phone / watch many time and tried , no luck .
Tried reinstalling the moto connect and Android wear on phone.
I noticed both pebble and moto360 wont work together , there was an issue connecting pebble(watch not discovered from Bluetooth) when I first install the moto360. There moto360 work but not pebble now pebble is working but not moto360.
Can you guys help me how to resolve this ? I believe the phone factory reset will resolve but any alternate solution to this?
Currently I would like to connect my moto360 only and I really appreciate if you help on this & is any option to work both pebble and Android wear together?.
Regards,
Tintu Kuruvilla

Tintu Kuruvilla said:
Hi team,
I am using Samsung Galaxy Note 3 Neo(SM-N750) INU(Indian version) running Android 4.4.2 Kitkat Stock ROM.
Currently my moto360 is not able to discover from Bluetooth but the watch is working fine with other phone.
This issue is occurred after I paired my pebble with the phone and installed pebble software.
I uninstalled and pebble software and rebooted the phone / watch many time and tried , no luck .
Tried reinstalling the moto connect and Android wear on phone.
I noticed both pebble and moto360 wont work together , there was an issue connecting pebble(watch not discovered from Bluetooth) when I first install the moto360. There moto360 work but not pebble now pebble is working but not moto360.
Can you guys help me how to resolve this ? I believe the phone factory reset will resolve but any alternate solution to this?
Currently I would like to connect my moto360 only and I really appreciate if you help on this & is any option to work both pebble and Android wear together?.
Regards,
Tintu Kuruvilla
Click to expand...
Click to collapse
You should try to factory reset your watch, not your phone. Connect your watch like is brand new. Do the same with your pebble after everything is ok with moto.
Also you should delete cache and data from your pebble watch apk.

Hi Calinormy,
Thank you very much for your prompt support.
Now My Moto360 connected and working fine after the watch reset.
I tried a factory reset with my pebble and installed pebble app on my phone.
Now moto works fine but pebble is not able to discover.
I think both watches wont work together and I believe If i uninstall Android wear and moto connect from phone(clear the cache too) then probably pebble will work but not moto.
Anyhow this helps and many thanks to Calinormy.
Regards,
Tintu Kuruvilla
calinormy said:
You should try to factory reset your watch, not your phone. Connect your watch like is brand new. Do the same with your pebble after everything is ok with moto.
Also you should delete cache and data from your pebble watch apk.
Click to expand...
Click to collapse

Related

Two Android Wear Watches Paired at Once?

I have a Moto 360 and am thinking about getting a Smartwatch 3 for running and working out...can these be paired with the same phone? Thanks!
A friend of my have also 2 smartwatches and he can pair them with the same phone...Moto 360 and Pebble..
I don't think you can pair two wear watches at the same time.
A Pebble and a wear is no problem, a Samsung gear (other than the gear live) and a wear works as well... In fact I have had paired a Pebble, a gear 2 and a gear live at the same time.
i have the g watch and moto 360. can't be paired at the same time, but one at a time is no problem - setting > pair with a new wearable...
quocamole said:
i have the g watch and moto 360. can't be paired at the same time, but one at a time is no problem - setting > pair with a new wearable...
Click to expand...
Click to collapse
Do you have to reset the watch when you pair back?
Nope
I have a pebble and LG G Watch R and both work well together
But I don't two android wear ones could be paired at the same time
I have one
A little change in the question that I would like to ask, can my LG G Watch be paired with two phones simultaneously?
I don't think that works. But one at a time works great. I wear a G watch R all day, then run with a SW3. It doesn't reset, you can switch back and forth no problem.
ngr.hd said:
A little change in the question that I would like to ask, can my LG G Watch be paired with two phones simultaneously?
Click to expand...
Click to collapse
Have the same 'problem'. Private phone and work phone. Would be great to get notifications from both on my watch LG g watch r .
Any ideas. Maybe with root acces?
sent from my Galaxy S4 i9505 CM12
Unfortunately at the moment it can only be one phone without resetting your watch between. However you can have two watches associated with one phone but only one connected at a time. The latest update to the android wear phone app had been rearranged to allow you to connect and disconnect via a drop down menu without having to go through the "pair a new device" option like you used to. I have a SW3 and a LG GWR associated with my phone and switch between them by toggling one off and then turning the other on in that drop down menu.
But be warned, the updated app wouldn't connect to either of my watches until I reset them.
The latest update to the Wear app has enabled this!

Downgrade Note 3 SM-N9005 from Android 5.0 to 4.4.4

After Android 5.0 upgrade my Note 3 has many bluetooth problems that stops me from using my smartwatches (Moto 360 and Pebble Time). Frequent dropped connection on bluetooth, both moto 360 and pebble can`t connect, i have problems with my car stereo, and sometimes when i push the back or home button on an app, nothing happens. Tried everything, wipe cache, phone reset, deleted cache from the Bluetooth and Bluetooth test app, factory reset the pebble and moto 360, no luck.
Android 5.0 is a big mess and i can`t use my bluetooth devices, that worked perfect on Android 4.4.4.
My phone is still in warranty, i have never done root on it, only installed stock updates, OTA, from Samsung.
I want now to downgrade back to Android 4.4.4 stock with ODIN. I want to download stock Android 4.4.4 for my Samsung Note 3 and flash it with ODIN. Can i do that?
Please help, Android 5.0 messed up my phone.
It's better to do a reset after every OTA update...
I personally feel the performance never goes down if I do a reset after update...
And I'm using my Moto 360 with my Aryamod Lollipop Note 3 (had no issues with stock Lollipop as well for 6 months)
Sent from my Nexus 7 using Tapatalk
I tried delete cache from Bluetooth and Bluetooth Test apps, factory reset from phone settings, reseted my watches Moto 360 and Pebble Time, deleted all paired bluetooth devices and paired again. Still connections are dropped, android wear says moto 360 is connected but watch is not, the same with Pebble drops connections, unable to connect, it ask for some bluetooth key, sometimes the pairing is gone by it self and i have to repair, etc., just a nightmare. Moto 360 and my car stereo worked perfect on Android 4.4. The Pebble Time is 3 days old, never worked fine on Android 5.0.
Now i did a full reset (wipe data) by restarting the phone into Recovery Mode. Contacted Samsung and i`m waiting for a reply.
I downloaded stock Android 4.4.2 from sammobile for my Note 3 LTE. If i can`t find a fix for bluetooth issues i will use ODIN and flash back the stock Android 4.4.2 ROM...
I can not believe that Samsung and Android will push out this update terrible. On the Pebble forums i see lots of users complaining about Android 5 ruined their bluetooth connections.
Just downgraded my Note 3 to Android 4.4.2 this morning. So far my Pebble Time works like a dream, no more dropped connection, no more unable cu connect, all bluetooth issues are gone.
Because i never rooted my Note 3 and downgraded to stock firmware, the downgrade process was pretty simple using ODIN, just uncheck F.reset.
great then!
Anturaju93 said:
Just downgraded my Note 3 to Android 4.4.2 this morning. So far my Pebble Time works like a dream, no more dropped connection, no more unable cu connect, all bluetooth issues are gone.
Because i never rooted my Note 3 and downgraded to stock firmware, the downgrade process was pretty simple using ODIN, just uncheck F.reset.
Click to expand...
Click to collapse
great then.. I believe there were no great features to miss Lollipop... other than the fact that Touchwiz looked better...
the biggest feature I would miss is Trusted device, so the Pebble can keep my phone unlocked and I don't need to type the PIN every time. Also S View cover issues are resolved with Android 5. So I am really not happy to downgrade. Did anybody receive any official statement from Pebble or Samsung where is the problem and when we can expect it to be resolved? There are several threads around like
sammobile.com/forum/showthread.php?t=27542
or
forums.getpebble.com/discussion/26926/bluetooth-connectivity-issue-after-android-5-0-update
but no statement
I own two smartwatches, Motorola Moto 360 and Pebble Time, and both not working on Android 5.0, but are working fine on Android 4.4.2. This is not Pebble fault. I had problems even with my car stereo with Android 5.0 , and now, after downgrade, all are working fine. My Pebble is connected for 2 days now, with no disconnect
I do like Android 5.0 and i like to keep my devices up to date, but i need bluetooth connection to work with all my devices.
Anturaju93 said:
I own two smartwatches, Motorola Moto 360 and Pebble Time, and both not working on Android 5.0, but are working fine on Android 4.4.2. This is not Pebble fault. I had problems even with my car stereo with Android 5.0 , and now, after downgrade, all are working fine. My Pebble is connected for 2 days now, with no disconnect
I do like Android 5.0 and i like to keep my devices up to date, but i need bluetooth connection to work with all my devices.
Click to expand...
Click to collapse
hey i just want to knw which firmware 4.4.2 u flashed ? and did u use LTE on 4.4.2 rom .... ?
my note 3 model is SM-N9005 and is the LTE version. I did use the last firmware available here http://www.sammobile.com/firmwares/database/SM-N9005/ROM/
L POF3 sol ce BT problems for most users......
There was OTA update last days that has resolved the bluetooth problems! Connection to Pebble is now stable!
yeah, switched to iphone 6 now. Samsung said they don't care if my watch is not working, they guarantee connections only with gear devices.

Issues stating paired to my smartwatch

For some reason, my phone and ZenWatch 2 randomly un-pair then try to pair a few seconds after. The weirdest part is that even this happens smart lock gets disabled. I have to be turned back on and add the watch as a trusted device again. It happens maybe once a week and while not a big deal, it is starting to get annoying.
Both are running the latest firmware and Android release. I have performed factory resets on the watch but I'm trying to avoid doing do on my phone. The watch is missing from the bluetooth devices menu do it's not an Android Wear app connection issue. Has this happened anyone?
gumbyx84 said:
For some reason, my phone and ZenWatch 2 randomly un-pair then try to pair a few seconds after. The weirdest part is that even this happens smart lock gets disabled. I have to be turned back on and add the watch as a trusted device again. It happens maybe once a week and while not a big deal, it is starting to get annoying.
Both are running the latest firmware and Android release. I have performed factory resets on the watch but I'm trying to avoid doing do on my phone. The watch is missing from the bluetooth devices menu do it's not an Android Wear app connection issue. Has this happened anyone?
Click to expand...
Click to collapse
I don't have a ZenWatch... I have a Pebble Time so I can't really help you but I did have issues trying to get mine to pair and not showing in the bluetooth screen. I found that I had to go into the watch and the settings / bluetooth before the watch would "broadcast" and be available to be "found" in the bluetooth list so that may be one thing you can check with the Zenwatch .. have the settings for the bluetooth open on the watch then try to find it on the Axon 7. I also couldn't pair it in that spot ... it kept giving me a "passcode" error. I had to go to the Pebble app on the phone and pair it through the app.
As for the random unpairing ... sorry to say I don't really have any suggestions on that .. that may be the watch itself ... my pebble has never unpaired once it has been connected.
JohnOrion said:
I don't have a ZenWatch... I have a Pebble Time so I can't really help you but I did have issues trying to get mine to pair and not showing in the bluetooth screen. I found that I had to go into the watch and the settings / bluetooth before the watch would "broadcast" and be available to be "found" in the bluetooth list so that may be one thing you can check with the Zenwatch .. have the settings for the bluetooth open on the watch then try to find it on the Axon 7. I also couldn't pair it in that spot ... it kept giving me a "passcode" error. I had to go to the Pebble app on the phone and pair it through the app.
As for the random unpairing ... sorry to say I don't really have any suggestions on that .. that may be the watch itself ... my pebble has never unpaired once it has been connected.
Click to expand...
Click to collapse
I didn't have this issue with my last phone (HTC m9) so I don't think it's the watch
gumbyx84 said:
I didn't have this issue with my last phone (HTC m9) so I don't think it's the watch
Click to expand...
Click to collapse
sorry for replying and giving you hope you had an answer ... I figured I would just relay my small issues because I never had those issues with my old Galaxy but had a bit with the Axon. Plus the Pebble doesn't use android wear so I really haven't had any experience with it ... sorry again for not actually providing any real help
I had the same issues with zenwatch and zenwatch 2 on different phones. So I just returned them. I assumed the zenwatch's just wouldn't work on Samsung devices. So maybe similar for you is and isn't the watch.
I currently have Samsung gear s2 working fine with phone. (There is issue with phone calls but that is great software issue on every phone other then Samsung)
I had the same issues with my zenwatch2. First the bluetooth devicelist on the phone was empty,no paired devices, i had to do a reset on the watch and pair it new.
This week i had the reconnect issue so i deactivated the audio playback in the zenwatchin settings, now everything works fine.
simsn said:
I had the same issues with my zenwatch2. First the bluetooth devicelist on the phone was empty,no paired devices, i had to do a reset on the watch and pair it new.
This week i had the reconnect issue so i deactivated the audio playback in the zenwatchin settings, now everything works fine.
Click to expand...
Click to collapse
I'll give that a try

Sony Smartwatch 3 On s7 edge Nougat

I've already asked in the sw3 forum but no positive confirmation.........
Does anybody have a Sony Smartwatch 3 that still works since upgrading to Nougat 7.0? Other users with HTC phones are definitely working with Nougat.
Everything worked fine before upgrading and I've tried everything to fix the issue including a factory reset on the phone and the watch and using safe mode to rule out specific apps but the watch will not stay connected to my s7 edge.
It starts the pair via android wear but as soon as it starts syncing I get loads of bluetooth share has failed errors and then stops communicating altogether. Sometimes if I clear the bluetooth share cache and wipe the system partition the connection restarts for a minute or two but that's it.
I've come to the conclusion it's either a faulty watch or it's not compatible with my edge!
Thanks,
Andy

Galaxy S8 and Android Wear 2.0... unable to send Google Account

Hi, I want to share with you a problem that I detected with the Galaxy S8 and the Huawei Watch 2.
During the configuration of Android Wear, is impossible to send Google Account from the S8 to the clock. I tried all ways, also delete the account and configure it later from the Android Wear prompt, but did not work and the clock don't receive the account.
The phone remains searching but never permit to select an account to send.
The clock works with other phones, so I think is a software bug in the S8 firmware, but if you know any solution I will thank you very much!!
Do anyone have the same problem?
Hi, same problem on my new Galaxy S8 and my old, but always very good, LG G Watch R !
My previus phone was a Galaxy S7, and I never had problems on Android Wear.
Now, on my S8, when I start Android Wear, he never display my watch, to select them (on connect screen) !
I can connect both trought Bluetooth, but with or without Blutooth connected Android Wear don't see my LG G Watch R
I tried restart phone and Watch, but without succes !
Does anyone have a solution ?
Same problem here with Huawei Watch (first one). Made a thread last week but no replies.
Annoying bug.
https://forum.xda-developers.com/galaxy-s8/help/problem-adding-android-wear-account-t3592974
Same issue with Android Wear and my Samsung S8+. I can pair my Fossil Q Marshal I Understand that Samsung makes watches but we as consumers should be able to pair non Samsung watches. Im going to send Samsung Tech Supoort an email. That is why Im Android and not Apple
Got 2.0 on my 2nd gen Moto 360 yesterday. Same issue.
Hi, I've been looking for a solution for this issue , and finally got it working again. You need te clean data from google app, google play services and android wear, then eliminate your google account from your phone, factory reset watch, and then when you are trying to pair it, it would ask for a google account, input your account and it will be working, hope it helps .
Just switched from Galaxy S7 to S9 and run into the issue with my LG Watch Urbane. Unfortunately cleaning data and removing the Google account temporarily didn't fix the issue for me. Annoying that a phone upgrade rendered the Smartwatch unusable. I have no real idea what to do now.

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