Hey guys, I am facing a weird problem after updating an OTA released yesterday by HTC (2.2.1). My gmail app and market app is not working when on wifi. It works perfectly on Mobile data connection though (EDGE). I get a no connection error in gmail and network error in market app.
I have done the following but to no avail.
1. Soft reset and boot into safe mode.
2. Uninstalled task killer app.
3. Deleted all data for these apps and updated the gmail app and setup the account again.
I have not tried the hard reset as yet. Can anyone help me out please? TIA
Thats not good at all. Is your handset branded?
Hey Andy,
Thanks for replying although your reply does make me nervous :s. I am from India and we only get unbranded sets here. So to answer your question it is a unlocked unbranded phone running stock firmware.
By the way after I posted the question I did get these two apps working once for sometime but since then it's the same problem. I am starting to wonder whether it has to do something with the wifi although all the remaining apps are working fine and dandy.
Is the wifi access point owned by you? You could try turning it off and on again, that may help.
Have tried that. It is my home network that I am connecting to using a linksys wireless router.
UPDATE - I connected my phone using internet pass through i.e. sharing the internet through PC via the data cable and I still get the same error which leads me to believe some setting on the router provided by my ISP is causing this. Although what I fail to understand is that it was working fine till yesterday and nothing have been changed in the router setup recently.
Hmm... that's odd. Did your ISP supply your router? My ISP pushed a firmware update to my router about 8 months ago that broke pretty much everything wireless.
Is it just Gmail & Market that don't work over wifi? Does your browser and other apps work?
Yes indeed, my ISP provides a router which is then connected to my wireless router. The strange thing is everything else is pretty much working including gtalk.
If your router supports DMZ and you know how to set it up, you could try putting your DHD's IP into the DMZ to eliminate the possibility of your routers inbuilt firewall blocking Market & GMail.
Maybe a DNS problem? Ensure you have good ones... You can always test Google ones 8.8.8.8 and/or 8.8.4.4
Thanks for showing interest guys. I for some strange reason cannot access my router settings page. I will figure that out but the stranger things are happening with my apps. After a bit of tinkering I have found a behavior which stumps me.
These are the steps I follow:
1. Sign out from gtalk.
2. Go to manage applications and clear cache and data for gmail, market, download manager, Google backup transport, google partner setup and google services framework.
3. Restart phone.
After this my gmail app starts working on wifi but talk does not start anymore and market also throws an error before even accepting the terms. I uncheck and check the background data services and I am back to square one i.e. gmail stops syncing saying no connection, gtalk works as usual and market starts giving connection error (after accepting terms).
I seriously think now there's a serious flaw in the software and not something to do with my router settings.
Sorry for the long post. Thanks for reading.
Simillar problem appeared for me in Locations. I couldn't list country maps for preload on wifi without 3G. After turned on 3G, it listed the maps - turn off - and i could download with wifi.
I started to have this weird problem with my nexus 4. It doesn't happen all the time, but more than a couple of times a day..
The problem is when it occurs, i cannot use the internet connection on any google app (Play store, chrome, books, hangouts,etc)
But my internet connection is working.. I am able to use the net on the apps like whatsapp, facebook, twitter, etc etc
Initially i thought it was just a glitch in the network, but it has started to get under my nerves lately..
Any suggestions ??
Same thing happened to me today I have already tried different connections and clearing the data for the services.
Have you tried any kind of debugging at all such as watching a logcat when you try to connect to any google services?
Here is the problem it has so many weird things so I just had to write it .. and please don't tell me to wipe my tab clean and bring it back to stock
So while the WIFI is connected and I can freely browse on Chrome or browser or even Youtube .. The WIFI signal is grey like there is no internet.
the problem is that i can't sync on google accounts and I keep getting this massage "Sync is currently experiencing problems. It will be back shortly." and can't open store cause of sync problems also
the other problem is when i try apps that might fix this problem it says there is no connection to the internet and also youtube also can't open my account on it cause of internet connection problem but can browse videos on it thou
My device is rooted .. I have lucky patcher ... and modded playstore .. I tried deleting caches and data stuff on all apps connected to this sync thing or might affect it and restarting tab and nothing worked
I tried so many stuff but I THINK the main problem is that it thinks that i don't have internet .. while I actually do and i could browse or youtube and even apps that use the internet are working
but google store and some other stuff with syncing + youtube signing says either there is no internet or connection problems .. and also my WIFI signal is grey
0 Replays .. Seriously guys .. come on
Hi
I have a Samsung Galaxy S5 SM900H, buy it for two days, I have a very strange problem in my home I have a WiFi network, connected to Wifi with my S5 I can browse the internet through Chrome, use any application that needs internet, receipt Whatsapp messages (images, Videos), Facebook Messenger, Email, Hangouts, etc., but when I try to send pictures, videos or text messages through WhatsApp are never sent and Facebook does not load the new news, it is loading and it never ends.
If I connect to 3G data network everything works fine.
There are several Samsung phones in my house and all work fine connected to the same wireless network.
In my house there is no Proxy or any equipment that restricts access to the internet.
I already delete data, cache and uninstall both applications, install again and the problem persists.
I hope you can help me, thanks.
Since the MM update (stock verizon, no root) my wife's phone cannot connect to wifi networks that have a redirect to a login screen like you see in hotels and unfortunately her work network. At first I suspected an issue with chrome so I had her clear the cache for chrome which works for exactly one login. Tried different browsers and the problem persists. I sat with the phone at a restaurant last night and after 5-10 minutes of trying to connect I finally got it to work but three different browsers and cache clearing is clearly not how this is supposed to work. Is anyone else having problems like this and has anyone found a solution? I'm about ready to throw the phone away. Also for what it's worth rooting/romming not an option on this phone due to her work software.
Some additional info, on her work network when the login attempts to redirect she gets the errror: NET::ERR_CERT_COMMON_NAME_INVALID. When I was trying to get it to log in on a public network that had a redirect login page all I got was a page not available message in whichever browser I tried.