[Q] downloading/sending media after root - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello all!!
My note 4 has some problem! some apps don't work, for example, vr roller coaster wouldn't load, I disinstalled and reinstalled it...and it worked, however other apps, such as telegram or whatsapp won't let me download or send any media: videos,audio,pictures. It sais download failed when I try to receive them. Also, I can't download Facebook photos, nor can I download from dropbox. All of this has happened after I have installed twrp, installed infamous rom, and then restored from a Nandroid backup. ..this because it didn't recognizer my sim..what on earth can I do to get it back working like before?! Thank youuuuuu

Wipe data in twrp
Sent from my SM-N910C using XDA Free mobile app

I tried!
duvalbmarley said:
Wipe data in twrp
Sent from my SM-N910C using XDA Free mobile app
Click to expand...
Click to collapse
thanks for the tip, only now i had some time to back up photos and try it...unfortunately it did not work!!! ;( TWRP sais "unable to wipe external_sd" i also tried the repair or change file system option in twrp, but that failed as well... is there any other way to format the sd card?!
Also, to stop this from happening again do you know why this might've happened? THanks!
_Riper3-3

Riper3-3 said:
thanks for the tip, only now i had some time to back up photos and try it...unfortunately it did not work!!! ;( TWRP sais "unable to wipe external_sd" i also tried the repair or change file system option in twrp, but that failed as well... is there any other way to format the sd card?!
Also, to stop this from happening again do you know why this might've happened? THanks!
Ps: I have a note 4 sm n910f
_Riper3-3
Click to expand...
Click to collapse
I also formatted the sd card from the storage option in settings, and it still doesnt work... i really dont know what to do at this point! will formatting the whole phone from twrp(in the wipe option) help? or should i try more somrthing like flashing the stock firmware with odin, starting all over again.
I have no problem in loosing all of the data: the things i care about are all on the pc(photos, and music)...the rest is all in the play store, i just have to download it again...so i dont care if i loos all the data...i just want to get the note fully working again like before...being able to write/read on the sd-card etc...!
THanks!

Related

[Q] SD Card Issue

hey guys.. I rooted my GT-I9500 and am running on wanamlite ROM 4.0.. and the stock kernel.. recently I started getting crash reports every minute saying "unfortunately youube has closed". I tried finding a solution online, but nothing really helped.. in the end I wiped cache and tried doing a factory reset from recovery (philz recovery). suddenly I realized that it was erasing data on my memory card too, and in panic, I pulled it out manually.. after this when I switched the phone back on, the memory card seemed fine, but the crash message issue hadn't gone away.. so I flashed the official ROM via ODIN and re rooted my phone and flashed wanamlite 4.0 using CWM recovery.. now the SD card refuses to show up.. after hours of trial and error one method I found was going into recovery and mounting the SD card from the option "mounts and storage". but this works only for sometime and soon its back to the SD card not responding.. once it stops responding, gallery and camera doesn't open up (freezes) and the music player has no songs in it.. so I've to go into recovery every time this happens and mount via recovery.. can anyone please help?
killerwolf2121 said:
hey guys.. I rooted my GT-I9500 and am running on wanamlite ROM 4.0.. and the stock kernel.. recently I started getting crash reports every minute saying "unfortunately youube has closed". I tried finding a solution online, but nothing really helped.. in the end I wiped cache and tried doing a factory reset from recovery (philz recovery). suddenly I realized that it was erasing data on my memory card too, and in panic, I pulled it out manually.. after this when I switched the phone back on, the memory card seemed fine, but the crash message issue hadn't gone away.. so I flashed the official ROM via ODIN and re rooted my phone and flashed wanamlite 4.0 using CWM recovery.. now the SD card refuses to show up.. after hours of trial and error one method I found was going into recovery and mounting the SD card from the option "mounts and storage". but this works only for sometime and soon its back to the SD card not responding.. once it stops responding, gallery and camera doesn't open up (freezes) and the music player has no songs in it.. so I've to go into recovery every time this happens and mount via recovery.. can anyone please help?
Click to expand...
Click to collapse
Flash sdcard fix
Androiders96 said:
Flash sdcard fix
Click to expand...
Click to collapse
This means I'll loose all the data right? Any way to retrieve the data? Cos now the Mount SD option isn't working any more..
killerwolf2121 said:
This means I'll loose all the data right? Any way to retrieve the data? Cos now the Mount SD option isn't working any more..
Click to expand...
Click to collapse
No need wipe data
Just flash ..
Androiders96 said:
No need wipe data
Just flash ..
Click to expand...
Click to collapse
one last noob question, is this the file you recommended?
http://forum.xda-developers.com/showthread.php?t=1900259
If not, could you please point me to the right direction? thanks!
killerwolf2121 said:
one last noob question, is this the file you recommended?
http://forum.xda-developers.com/showthread.php?t=1900259
If not, could you please point me to the right direction? thanks!
Click to expand...
Click to collapse
No, here download link https://docs.google.com/file/d/0B9HiXg47JmX-SlBFRjNabWJVVkU/edit?usp=docslist_api
Androiders96 said:
No, here download link https://docs.google.com/file/d/0B9HiXg47JmX-SlBFRjNabWJVVkU/edit?usp=docslist_api
Click to expand...
Click to collapse
I have requested access on Google Drive for the file thanks a ton
Androiders96 said:
No, here download link https://docs.google.com/file/d/0B9HiXg47JmX-SlBFRjNabWJVVkU/edit?usp=docslist_api
Click to expand...
Click to collapse
I cannot open the link as i don't have the permissions for it. I think you have to grant permission.. I'm not very sure.. This is whats showing up when I opened the link you provided
killerwolf2121 said:
I cannot open the link as i don't have the permissions for it. I think you have to grant permission.. I'm not very sure.. This is whats showing up when I opened the link you provided
Click to expand...
Click to collapse
Now you can download
Androiders96 said:
Now you can download
Click to expand...
Click to collapse
OMG!! it worked ! you are awesome man!! :fingers-crossed:
Androiders96 said:
Now you can download
Click to expand...
Click to collapse
Can I have access too, thanks
dbtomas said:
Can I have access too, thanks
Click to expand...
Click to collapse
Only for I9500 okay
Now you can too
please grant access to me as well.

[Q]WhatsApp not sending/receiving media

Hello everyone. I've tried really hard to DO NOT create this thread. As it happens I have used all I know (which isnt much) to try to fix this problem but got no success.
So I've got a S4 GT-I9505. I've recently decided to root it mainly because I wanted full External SD-card access to some apps. Here are some facts about my rooting:
- I used TWRP;
- I used SuperSU;
- I kept the stock ROM. I personally dont have anything to complain about it so I didnt install any custom ROMs.
- I had a problem with Knox afterwards, the phone was rebooting and freezing. I made a backup on Titanium and then uninstalled every Knox-related app.
- The system worked nicely for days.
Then I decided to clean some garbage that I knew was present in my device, like ghost folders and foster files and such.
- I installed SD-Maid and Clean Master.
- On the same day, I switched my SIM card because of some personal issues. I'm brazilian but now living in Deutschland. The change of SIM cards (if it matters) was as follows: bought the phone > inserted brazilian SIM > inserted deutsch SIM > inserted brazilian SIM (due to a personal problem) > back to deutsch SIM. I'm telling you this because I'm not sure of how relevant it is. Just trying to give as much info as possible.
- I cleaned some **** with SD-Maid AND Clean Master.
What happened next:
- WhatsApp was broken. I couldnt receive any media (voice recordings, videos, images, nothing at all).
- I tried re-installing the App
- I tried to restore my WhatsApp backup from Titanium. No success*.
- I tried to restore my backup from TWRD. No success.
- I tried to change WhatsApp folder (on data/media) permissions to r-r-r---- and then back to 00775. No success.
- I tried re-registering my phone to whatsapp network. No success.
- I tried deleting whatsapp folder on data/media (WhatsApp FAQ recomendation). Thats when WhatsApp stopped also SENDING media. I couldnt simply send or receive through the app.
- I tried re-creating the WhatsApp media folder on data. No success.
- I tried a factory reset followed by a TWRD backup restoration. WhatsApp was once again SENDING, but NOT RECEIVING media. When my phone finished booting and the launcher loaded, I was immediately prompted by a WhatsApp message saying something like "Conection failed! Please verify your phone number. WhatsApp can only be installed in one device per phone-number" even though everything else internet-related was working just fine.
(* when I say NO SUCCESS, I refer to the fact that WhatsApp still not receiving/sending media, not that I failed to implement that given fix)
Now, when I wiped my phone to factory defaults, I noticed that in TWRD prompt it said something like "Wiping Data, EXCEPT data/media". My knowledge of the subject isnt great but I think it might be something with this folder.
Any thoughts?
Thank you very much in advance!
Do nothing. Delete your account from whatsapp and recreate it with the number you wish to use
My whatsapp works fine with a different no. And has a diff sim for calling.
Maybe to much of backup.. restore...bla bla..made it crash.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Venorian said:
- I tried re-registering my phone to whatsapp network. No success.
Click to expand...
Click to collapse
DeepankarS said:
Do nothing. Delete your account from whatsapp and recreate it with the number you wish to use
My whatsapp works fine with a different no. And has a diff sim for calling.
Maybe to much of backup.. restore...bla bla..made it crash.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
It was not very clear in my post, indeed, but yes I have tried that as well. Thanks for trying!
I would just take the shortcut.
- Backup the apps you want to backup with Titanium.
- Make a backup of Whatsapp from within the app.
- Wipe from TWRP recovery (I assume that's what you mean by TWRD). Use the option prepare for rom flash (don't know the excact words, but you understand when you see the option).
- Reflash the rom you are currently on with Odin (or flash a custom rom).
You can also just skip the wiping part and just flash the rom with Odin again. I always like to start from scratch if something goes wrong, but it should probably work without the wipe.
Then restore the apps you want to restore. Whatsapp should probably be working now.
You can spend many more hours finding a solution, but my guess is that SD-maid or Clean Master deleted something it should not have. Always be carefull with those kind of apps. I don't really like those apps because the benefit you get from them is limited.
GOT A FIX!
After 2 days of hitting my head on the wall with this, I came up with a solution.
My girlfriend has the exact same phone as me (though I think any rooted android with WhatsApp installed would do).
I entered her data/media/whatsapp folder and created all the folders that were missing on my own folder (deleted by CleanMaster just for being empty). Then I gave all the folders the exact same permissions (rwxrwx--x or 0775) as my girlfriend's device and voila! It's working perfectly!
Now just for future reference and to feed my curiosity: why does factory reset through TWRP do not also wipe data/media? If this folder were wiped, I would get a fresh WhatsApp install and the problem would have been gone sooner. I kinda dont understand the folders' structure in my phone. Sometimes it looks like I can get to the same very place using diferent paths (like /data/ OR /emulated/ OR /0/ OR /sdcard/).
Anyway, thanks people! Though I figured it all by myself, this forum still rocks!
Venorian said:
GOT A FIX!
After 2 days of hitting my head on the wall with this, I came up with a solution.
My girlfriend has the exact same phone as me (though I think any rooted android with WhatsApp installed would do).
I entered her data/media/whatsapp folder and created all the folders that were missing on my own folder (deleted by CleanMaster just for being empty). Then I gave all the folders the exact same permissions (rwxrwx--x or 0775) as my girlfriend's device and voila! It's working perfectly!
Now just for future reference and to feed my curiosity: why does factory reset through TWRP do not also wipe data/media? If this folder were wiped, I would get a fresh WhatsApp install and the problem would have been gone sooner. I kinda dont understand the folders' structure in my phone. Sometimes it looks like I can get to the same very place using diferent paths (like /data/ OR /emulated/ OR /0/ OR /sdcard/).
Anyway, thanks people! Though I figured it all by myself, this forum still rocks!
Click to expand...
Click to collapse
Good that you found a solution.
It would be bad thing if the custom recovery would standard wipe data/media because that would wipe your entire internal sd. People that flash roms don't want that to happen. You can still wipe it from the recovery, it's just in a different place then the standard wiping.
Lennyz1988 said:
Good that you found a solution.
It would be bad thing if the custom recovery would standard wipe data/media because that would wipe your entire internal sd. People that flash roms don't want that to happen. You can still wipe it from the recovery, it's just in a different place then the standard wiping.
Click to expand...
Click to collapse
So basically its just a matter of keeping your apps and app data? Not something system-damaging or system-related at all?
And thanks for your answer!
Venorian said:
So basically its just a matter of keeping your apps and app data? Not something system-damaging or system-related at all?
And thanks for your answer!
Click to expand...
Click to collapse
No your apps and data will be wiped. Basically every part that could interfere with a new rom is wiped. It's only the data on your internal storage that is kept. So apps (like Whatsapp) also write data to your internal storage and that won't get wiped.
/system
/data (excluded /data/media)
/cache
and a few more will be wiped.
(There are more parts that don't get wiped, but that are parts that neither an app or you will ever touch.)
Now the problem is back. I can't really understand what happened.
I rebooted my phone just to check if everything was OK and then to do a new backup in TWRP.
Checked WhatsApp and the problem was back. Then I went to see the files and some folders that I've just copied were gone! The WhatsApp main folder on data/media was still there, but some subfolders were simply missing. I also noticed that my copy of that folder on my External SD-card was also gone! Like WTH?!
Any help will be much appreciated.
P.S.: and to my happiness, copying the files once again (as I've done before) simply doesnt work. This is driving me crazy, seriously.
this happened to me once, and wasn't whatsapp only, the reason whatsapp wasn't being able to receive/send media files was because it somehow could not access the internal storage.. same with all my other apps, it happened when restoring a full rom backup with CWM.. and the only way i managed to fix it was to re-flash the stock rom with odin
-Ric- said:
this happened to me once, and wasn't whatsapp only, the reason whatsapp wasn't being able to receive/send media files was because it somehow could not access the internal storage.. same with all my other apps, it happened when restoring a full rom backup with CWM.. and the only way i managed to fix it was to re-flash the stock rom with odin
Click to expand...
Click to collapse
Not even a factory reset will do?
How do I find a stock ROM from Samsung (with 4.4.2) compatible with my S4 GT-I9505? Also: should I also wipe everything or simply flash the rom without doing anything else?
Now that you said, I also noticed that one of my favorite games (Mushroom Wars) has also stopped working. Might be that you're right!
Venorian said:
Not even a factory reset will do?
How do I find a stock ROM from Samsung (with 4.4.2) compatible with my S4 GT-I9505? Also: should I also wipe everything or simply flash the rom without doing anything else?
Now that you said, I also noticed that one of my favorite games (Mushroom Wars) has also stopped working. Might be that you're right!
Click to expand...
Click to collapse
Do as I suggested. Start from a blank sheet and stay away from those rom cleaners for now.
You could just take a clean custom rom, then you don't have to worry about deleting those knox stuff and rerooting again.
Venorian said:
Not even a factory reset will do?
How do I find a stock ROM from Samsung (with 4.4.2) compatible with my S4 GT-I9505? Also: should I also wipe everything or simply flash the rom without doing anything else?
Now that you said, I also noticed that one of my favorite games (Mushroom Wars) has also stopped working. Might be that you're right!
Click to expand...
Click to collapse
i honestly didn't attempt a factory reset because i wanted to keep all my stuff, so i just flashed the stock rom on odin and everything worked out fine, was the only way i was able to fix it
-Ric- said:
i honestly didn't attempt a factory reset because i wanted to keep all my stuff, so i just flashed the stock rom on odin and everything worked out fine, was the only way i was able to fix it
Click to expand...
Click to collapse
By doing this I'll have to reroot, right? Do you think it is a problem if I recover my backup from TWRP after flashing the stock rom?
Dont wanna go through the configs and app installing all over again.
Venorian said:
By doing this I'll have to reroot, right? Do you think it is a problem if I recover my backup from TWRP after flashing the stock rom?
Dont wanna go through the configs and app installing all over again.
Click to expand...
Click to collapse
you don't need to re-configure or recover a backup, if you flash the same stock on odin as you already had running, without wiping, it should work right away, without any issues and without any need for a wipe or a restore, you will have to re-root though, yes.
-Ric- said:
you don't need to re-configure or recover a backup, if you flash the same stock on odin as you already had running, without wiping, it should work right away, without any issues and without any need for a wipe or a restore, you will have to re-root though, yes.
Click to expand...
Click to collapse
Here is your stock firmware: http://www.sammobile.com/firmwares/3/?download=33568
Tkkg1994 said:
Here is your stock firmware: http://www.sammobile.com/firmwares/3/?download=33568
Click to expand...
Click to collapse
This is for switzerland, isnt it? A Brazilian version would be most welcome! I'm currently downloading one from this thread: http://forum.xda-developers.com/showthread.php?t=2265477
-Ric- said:
you don't need to re-configure or recover a backup, if you flash the same stock on odin as you already had running, without wiping, it should work right away, without any issues and without any need for a wipe or a restore, you will have to re-root though, yes.
Click to expand...
Click to collapse
Sure! Thank you for your help!
Just a side note: while downloading the stock rom, I found this and installed the given app (Folder Mount) just to check. As soon as I opened it, it pop'd a message saying that he identified a crucial problem with my /bin/sdcardwhatever file. So yes, I'm confident that your solution will be the one to fix my problem. Let's see...
Also thanks for Lennyz1988 for your suggestion. Your fix seems a little bit... harder?... for me, but if this one doesnt work I'll try yours and post the results. BTW, where do I find a clean custom ROM? Thank you!
Venorian said:
This is for switzerland, isnt it? A Brazilian version would be most welcome! I'm currently downloading one from this thread: http://forum.xda-developers.com/showthread.php?t=2265477
Sure! Thank you for your help!
Just a side note: while downloading the stock rom, I found this and installed the given app (Folder Mount) just to check. As soon as I opened it, it pop'd a message saying that he identified a crucial problem with my /bin/sdcardwhatever file. So yes, I'm confident that your solution will be the one to fix my problem. Let's see...
Also thanks for Lennyz1988 for your suggestion. Your fix seems a little bit... harder?... for me, but if this one doesnt work I'll try yours and post the results. BTW, where do I find a clean custom ROM? Thank you!
Click to expand...
Click to collapse
Cause you want a Brazil version, here you go : http://www.sammobile.com/firmwares/3/?download=31097
Lennyz1988 said:
I would just take the shortcut.
- Backup the apps you want to backup with Titanium.
- Make a backup of Whatsapp from within the app.
- Wipe from TWRP recovery (I assume that's what you mean by TWRD). Use the option prepare for rom flash (don't know the excact words, but you understand when you see the option).
- Reflash the rom you are currently on with Odin (or flash a custom rom).
You can also just skip the wiping part and just flash the rom with Odin again. I always like to start from scratch if something goes wrong, but it should probably work without the wipe.
Then restore the apps you want to restore. Whatsapp should probably be working now.
You can spend many more hours finding a solution, but my guess is that SD-maid or Clean Master deleted something it should not have. Always be carefull with those kind of apps. I don't really like those apps because the benefit you get from them is limited.
Click to expand...
Click to collapse
-Ric- said:
this happened to me once, and wasn't whatsapp only, the reason whatsapp wasn't being able to receive/send media files was because it somehow could not access the internal storage.. same with all my other apps, it happened when restoring a full rom backup with CWM.. and the only way i managed to fix it was to re-flash the stock rom with odin
Click to expand...
Click to collapse
I just realized both solutions are the same, LOL.
ODIN just finished flashing the stock rom. Will update soon with the preliminary results.
Apparently it did NOT work. Not completely at least.
WhatsApp is now once again making voice recordings and receiving them as well, but is not handling any other kind of media. Mushroom Wars (the game I talked about earlier) is also not loading.
The system looks just it was before, only without root (I know that was expected).
Don't know what to do now.
Just one more question: how much of a problem is it restoring a backup using TWRP? I mean, in a scenario in which I get this problem fixed, I couldnt simply restore any backup due to the possibility of screwing my internal storage thing all over again?

Unable to save to Note 3 after restoring backup rooted rom

Hey Guys
On my SM-N900W8 Note 3, I've had it running a rooted stock rom.
Yesterday I decided to try out Gummy Rom....did a backup in TWRP.....I also backed up all my apps with Titanium just to be safe.. wiped data....installed Gummy Rom....it just wasn't for me.
Wiped data again......restored my stock rooted rom that I've been using this whole time........phone booted up without a problem...SUCCESS! At least I thought success....started to notice some errors with some of the apps I have...
Wasn't able to get any of my snapchats....swiftkey was giving me errors.....then I tired to save a picture and saw that it had failed....strange
I Have several gigs available on my internal and external SD card....
Opening up Titanium....I can see that all folders, internal AND external say "This folder is not writable."
Anyone have any ideas?
Thanks in advance
Update: I've installed SDFix, and I can now save to my external SD card.....however I still can't save to my internal memory.
Try to rewipe all the system and data then reflash the backup again , just give it a chance good luck
alii91 said:
Try to rewipe all the system and data then reflash the backup again , just give it a chance good luck
Click to expand...
Click to collapse
Wiping system/delvik/cache/data......and restoring my rom didn't fix it
HulkSmash316 said:
Wiping system/delvik/cache/data......and restoring my rom didn't fix it
Click to expand...
Click to collapse
I am afraid to tell it's probably a bad backup caused by twrp try to install the latest version of it and then restore ,if didn't work the backup is bad and nothing to do further as I know
alii91 said:
I am afraid to tell it's probably a bad backup caused by twrp try to install the latest version of it and then restore ,if didn't work the backup is bad and nothing to do further as I know
Click to expand...
Click to collapse
I'm going to try and unroot my phone......reroot it, and restore......
If that doesn't help it, then I guess my backup is bad......I don't know what else it could be :\
Rerooting do nothing it's not about root permission it's what inside the backup , anyway last thing to do is to flash the stock rom not the backup and losing the data unfortunately
alii91 said:
Rerooting do nothing it's not about root permission it's what inside the backup , anyway last thing to do is to flash the stock rom not the backup and losing the data unfortunately
Click to expand...
Click to collapse
What I find weird though is after I ran SDFix, I'm able to save to my sd card again
It seems like some sort of permission problem
HulkSmash316 said:
Hey Guys
On my SM-N900W8 Note 3, I've had it running a rooted stock rom.
Yesterday I decided to try out Gummy Rom....did a backup in TWRP.....I also backed up all my apps with Titanium just to be safe.. wiped data....installed Gummy Rom....it just wasn't for me.
Wiped data again......restored my stock rooted rom that I've been using this whole time........phone booted up without a problem...SUCCESS! At least I thought success....started to notice some errors with some of the apps I have...
Wasn't able to get any of my snapchats....swiftkey was giving me errors.....then I tired to save a picture and saw that it had failed....strange
I Have several gigs available on my internal and external SD card....
Opening up Titanium....I can see that all folders, internal AND external say "This folder is not writable."
Anyone have any ideas?
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2684384
Rosli59564 said:
http://forum.xda-developers.com/showthread.php?t=2684384
Click to expand...
Click to collapse
It worked
Thank you so much Rosli59564

Help Needed Urgently

Guys need help urgently.
Today i uninstalled a software called smule and it caused by phone to hang. This automatically restarted my phone and was stuck at the Samsung Logo.
Tried to do soft reset did not work, tried wipe cache from recovery did not work. When I try to mount from the system recovery it will not connect to my PC.
I have 40 GB of pic and videos on my phone which I just can't loose. Need to recover anyhow. Hence one option that i can think of is using the TWRP recovery and mount the phone and copy my important data to pc.
My phone is the 128 GB version Black Pearl. Box say SM-g935FD1
Please help as the data is very precious to me - I don't mind loosing all the apps and settings but can't afford loss of data for me.
I can enter recovery mode and download mode. But can't enter the safe mode.
I have downloaded the following twrp-3.1.1-0-hero2lte.img and ODIN.
Forget twrp. This thing require your /data to be formated first to be able to read data.
Sent from my SM-G935F using Tapatalk
NonXtreme said:
Forget twrp. This thing require your /data to be formated first to be able to read data.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Is there a way to get the data back if formatted.
Cant I install the TWRP and boot to the recovery and mount the disc to read. Even that will not be possible ?
kailashnj said:
Is there a way to get the data back if formatted.
Cant I install the TWRP and boot to the recovery and mount the disc to read. Even that will not be possible ?
Click to expand...
Click to collapse
No.
TWRP can't mount the disk because it is encrypted.
Data on S7 are encrypted by default.
You need to remove encryption by formatting before twrp be able to mount the disk. So any data before being formatted will be lost and unrecoverable.
Sent from my SM-G935F using Tapatalk
No way to recovery. NonXtreme said it as it is.
Just don't do anything that might compromise the data. Wait until someone with experience shows up and meanwhile take it to a samsung store. They might have the tools to bypass whatever causing the bootloop.
doctor_vai said:
Wait until someone with experience shows up
Click to expand...
Click to collapse
is 4 years on xda and over 350 posts not experience?
NonXtreme was correct in what he posted, so why are you saying ignore him?
Damn man. Really need to make regular backups to avoid this my first thought would have been TWRP but of course, as the guys above had said, you simply can't mount /data unless you format it first.
Was it simply an app install? I've never had this sort of thing happen over a simple install.
DON'T DO THIS YET. WAIT FOR FURTHER FEEDBACK.
Guys, could he install fw over the top with odin and home_csc to try avoid wiping data or does this still present an issue with encryption?
Or maybe even just the AP? I can't remember exactly which options wipe data and which ones don't.
Maybe you can try flashing with HOME_CSC. If I remember correctly that doesn't wipe anything - apps and data all remain as-is. Only point where you might be stuck is that during the flashing process or at first boot it will ask for a Pin, and if you have not setup a start up pin in secure startup, you can simply enter "default_password" (without quotes - used to work with older firmwares for S7 edge, but I think I read somewhere that this pin trick now doesn't work with latest one) - so maybe flash the latest and try, if that doesn't work flash an older firmware (with HOME_CSC) and boot and connect your phone to pc and recover - though phone will keep throwing force close errors, and once data is copied flash latest with CSC (instead of HOME_CSC) to wipe the phone clean and start afresh.

Urgent help require for recovering data

Hi there,
Its been a long time using the Note 3 since 2013. It had many issue but still carried on. But few days back when weak up in the morning saw the phone was off, though it was in charge full night. When turned it on it stuck in the Samsung glowing logo and nothing after that, it keep showing the same logo until it power is gone. Don’t know what happened that night, it was installing an update by itself or not.
Then google it and no steps helps, used odin and reflash with latest firmware from sammobile but that too didn’t help. I’ve lots of data in internal storage including sms and contacts and pictures. I’ve no issue to throwing off the phone but I cant lost all data in it, it will be a huge loss as just became a father and lots of pics on my new born baby, so you can understand the value.
Can anyone suggest how can I recover the data? Check the attachment for its current state. Thanks in advance.
soumen.sam said:
Hi there,
Its been a long time using the Note 3 since 2013. It had many issue but still carried on. But few days back when weak up in the morning saw the phone was off, though it was in charge full night. When turned it on it stuck in the Samsung glowing logo and nothing after that, it keep showing the same logo until it power is gone. Don’t know what happened that night, it was installing an update by itself or not.
Then google it and no steps helps, used odin and reflash with latest firmware from sammobile but that too didn’t help. I’ve lots of data in internal storage including sms and contacts and pictures. I’ve no issue to throwing off the phone but I cant lost all data in it, it will be a huge loss as just became a father and lots of pics on my new born baby, so you can understand the value.
Can anyone suggest how can I recover the data? Check the attachment for its current state. Thanks in advance.
Click to expand...
Click to collapse
I don't know how viable, but have you tried to install a custom recovery (TWRP, won't erase your media) and access recovery, connect to the computer and enable MTP.
It would be totally up to you.
ShaDisNX255 said:
I don't know how viable, but have you tried to install a custom recovery (TWRP, won't erase your media) and access recovery, connect to the computer and enable MTP.
It would be totally up to you.
Click to expand...
Click to collapse
Yes just found and read about TWRP, I'm reading how to install it. Can you tell me in short? also If I flash with PIT file, does it clear the data? My goal is not only the pictures, I had many notes in snote etc.
soumen.sam said:
Yes just found and read about TWRP, I'm reading how to install it. Can you tell me in short? also If I flash with PIT file, does it clear the data? My goal is not only the pictures, I had many notes in snote etc.
Click to expand...
Click to collapse
Short version: Download the TWRP .tar file for your specific model and flash via Odin. I'm not sure about the PIT file, I've never messed around with it.
ShaDisNX255 said:
Short version: Download the TWRP .tar file for your specific model and flash via Odin. I'm not sure about the PIT file, I've never messed around with it.
Click to expand...
Click to collapse
With the TWRP flash after done can I connect to my PC to get the data back? or do I only have to copy it to memory card? If so then can I use an OTG pendrive to copy? issue is I dont have so large free memory card to take backups.
soumen.sam said:
With the TWRP flash after done can I connect to my PC to get the data back? or do I only have to copy it to memory card? If so then can I use an OTG pendrive to copy? issue is I dont have so large free memory card to take backups.
Click to expand...
Click to collapse
With TWRP all you have to do is to boot into recovery and select the "Mount" option en check if MTP is enabled. After that your PC should recognize your phone as storage and you can recover/move anything from the internal SD card to the computer or to a USB drive if you want, or just save it to the PC. However, this will only allow you to recover things you have saved in your internal memory. This only includes photos, videos, whatsapp files, etc.... and not contacts, SMS and app settings.
ShaDisNX255 said:
With TWRP all you have to do is to boot into recovery and select the "Mount" option en check if MTP is enabled. After that your PC should recognize your phone as storage and you can recover/move anything from the internal SD card to the computer or to a USB drive if you want, or just save it to the PC. However, this will only allow you to recover things you have saved in your internal memory. This only includes photos, videos, whatsapp files, etc.... and not contacts, SMS and app settings.
Click to expand...
Click to collapse
ok thanks for the details, I've set everything and just waiting to hit the start button for TWRP Recovery. Before doing just wanted to know isnt their any file that I can copy and replace in other phone like contact.spb which stored all contact data (just for example)
And If I do the TWRP Recovery, after those backup done can I go back to the original recovery just by flashing it again? then I will look for another way to turn on the phone?
soumen.sam said:
ok thanks for the details, I've set everything and just waiting to hit the start button for TWRP Recovery. Before doing just wanted to know isnt their any file that I can copy and replace in other phone like contact.spb which stored all contact data (just for example)
And If I do the TWRP Recovery, after those backup done can I go back to the original recovery just by flashing it again? then I will look for another way to turn on the phone?
Click to expand...
Click to collapse
I think it IS possible to return to previous recovery (I've never attempted it) but you'd have to find the file to flash via Odin and try to return that way.
I'm not sure about moving your contact information from one phone to another by the method you described, I always sync my contacts via my Google account so usually any other phone I sync with Google has all my contacts.
ShaDisNX255 said:
I think it IS possible to return to previous recovery (I've never attempted it) but you'd have to find the file to flash via Odin and try to return that way.
I'm not sure about moving your contact information from one phone to another by the method you described, I always sync my contacts via my Google account so usually any other phone I sync with Google has all my contacts.
Click to expand...
Click to collapse
With the TWRP I managed to take all contents backup except contacts and sms, I also took the action memo folder and I've another note 3 neo and I will try to copy paste to see if that works.
After the backup done from TWRP when I boot to system the TWRP option never again, even by going to recovery menu it went to the stock recovery option. Any idea how to take the contact and sms backup?
soumen.sam said:
even by going to recovery menu it went to the stock recovery option. Any idea how to take the contact and sms backup?
Click to expand...
Click to collapse
Contact & sms location in root/data/data
Search contact folder
Btw flash back twrp
Hope you still in root or did you never root?
Good luck
Anon_Help_You said:
Contact & sms location in root/data/data
Search contact folder
Btw flash back twrp
Hope you still in root or did you never root?
Good luck
Click to expand...
Click to collapse
Hi, Thank you, I never payed with the phone and neither rooted though I'm a IT guy. With the twrp I couldnt see the root folder, though I checked to mount system but still not. I dont know how to root it, just want to throw the phone off after taking backup. Now trying with the CWM recovery and taking a full backup, dont know even it can be restored in other phone, looks like the backup is very larger. I've feb month contact and sms backup I used kies to do it. But recently my new card pin sent by the bank sms and cant use it until I get it.
Experience with this phone:
After 6month vibration gone
after 2 year charging port gone
Replaced at service station and thereafter no tower in room, no 3g, only 2g. 3g if I only if I go out side still only 20%time I get 3g.
soumen.sam said:
But recently my new card pin sent by the bank sms and cant use it until I get it.
Click to expand...
Click to collapse
Thats very important.
But phone only stuck in bootloop.
If bootloop everything can be solved.
The only problem you need to save data
Btw you said
soumen.sam said:
Don’t know what happened that night, it was installing an update by itself or not.
Click to expand...
Click to collapse
I believe it is easy to fix by wipe cache
Did you ever do wipe cache in recovery?
If never do that, try wipe cache and dont wipe other things.
After that reboot, see if that bootloop still there.
99% success if what you said is correct.
soumen.sam said:
Hi, Thank you, I never payed with the phone and neither rooted though I'm a IT guy. With the twrp I couldnt see the root folder, though I checked to mount system but still not. I dont know how to root it, just want to throw the phone off after taking backup. Now trying with the CWM recovery and taking a full backup, dont know even it can be restored in other phone, looks like the backup is very larger. I've feb month contact and sms backup I used kies to do it. But recently my new card pin sent by the bank sms and cant use it until I get it.
Experience with this phone:
After 6month vibration gone
after 2 year charging port gone
Replaced at service station and thereafter no tower in room, no 3g, only 2g. 3g if I only if I go out side still only 20%time I get 3g.
Click to expand...
Click to collapse
Root by flashing CF Auto Root via Odin then boot into recovery and now try the Mount "System" option and see if you can now access files from the root of the phone.
Anon_Help_You said:
Thats very important.
But phone only stuck in bootloop.
If bootloop everything can be solved.
The only problem you need to save data
Btw you said
I believe it is easy to fix by wipe cache
Did you ever do wipe cache in recovery?
If never do that, try wipe cache and dont wipe other things.
After that reboot, see if that bootloop still there.
99% success if what you said is correct.
Click to expand...
Click to collapse
Yes I know the issue is bootloop but how to solve this? I also tried few software for auto fix like fonepaw-android-data-recovery but nothing helped.
I can take the full system backup from CWM, the backup is very large like over 10GB but there have no option to take sms and contacts only. I dont know even with the backup I can restore it in other phone. If possible, restore and then I can take the sms and contact backup from there.
I did wipe cache partition 100 times. Nothing helped.
ShaDisNX255 said:
Root by flashing CF Auto Root via Odin then boot into recovery and now try the Mount "System" option and see if you can now access files from the root of the phone.
Click to expand...
Click to collapse
If I root it and say I got the contact and sms store file then if I have to take them and paste in other phone then I have to root that phone as well right?
soumen.sam said:
If I root it and say I got the contact and sms store file then if I have to take them and paste in other phone then I have to root that phone as well right?
Click to expand...
Click to collapse
Most likely, yes. I've never done it, but you could also search for a .??? extension reader (depends on what file extension the contacts and sms files are, not really sure) on google and try to read them that way, it is a high possibility that you might find software for your PC specifically designed to read those files.
Heck, you might even be able to open them with a text reading app, who knows.
soumen.sam said:
I can take the full system backup from CWM, the backup is very large like over 10GB but there have no option to take sms and contacts only. I dont know even with the backup I can restore it in other phone. If possible, restore and then I can take the sms and contact backup from there.
Click to expand...
Click to collapse
Not so sure if this work for you but work for me, long time not using Stock ROM.
Just flash TWRP by Odin
After finish with Odin go to recovery mode
Go to advance then file manager
At root folder, go data/data
Backup what you want save to SD
But I believe our contact location is same
Mine at /data/data/com.android.providers.contacts/
If fail you need root
Inside contact folder got .db files
You can read using root explorer, root explorer got sql lite reader, you can read it.
ShaDisNX255 said:
Most likely, yes. I've never done it, but you could also search for a .??? extension reader (depends on what file extension the contacts and sms files are, not really sure) on google and try to read them that way, it is a high possibility that you might find software for your PC specifically designed to read those files.
Heck, you might even be able to open them with a text reading app, who knows.
Click to expand...
Click to collapse
Anon_Help_You said:
Not so sure if this work for you but work for me, long time not using Stock ROM.
Just flash TWRP by Odin
After finish with Odin go to recovery mode
Go to advance then file manager
At root folder, go data/data
Backup what you want save to SD
But I believe our contact location is same
Mine at /data/data/com.android.providers.contacts/
If fail you need root
Inside contact folder got .db files
You can read using root explorer, root explorer got sql lite reader, you can read it.
Click to expand...
Click to collapse
Great, thanks for your help and feedback. I'm trying again today and let you know what happens. With a CWM version I think my phone is rooted but not sure. While installing I saw the CWM saying rooting for a sec and then restart.
So after few days I got some time to work on it. I did CWM Recovery and took the full backup and the format and reset. Now the phone turned on and restored the backup by CWM but again its in Boot loop. Now what to do? and yes I think its rooted now.
I only need contacts sms and action memo, thats all

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