[Q] I Can't power-off my phone while charging battery - Galaxy S 4 Q&A, Help & Troubleshooting

Any known reason why I Can't power-off my phone while charging battery??
It happens to me in every Samsung custom ROM I use...
Of course I do wipe everything (data, system. Internal SD, kernel and so on
what to do??
Thanks guys

Strange bug.. i've had it where i couldnt turn ON the phone if the charging cable is already plugged in, also on my samsung s2

What do you mean by not being able to turn off? If you mean that it show a battery with the percentage that is normal, it's called offline charging.
Try to keep pressed the power button until the screen goes black to force a shutdown.

What I mean is that when I turn off the phone while charging what actually happens is that the phone will reboot and not stays off

Related

Charging problem ..

(Bare with me, this IS wm6 related)
Okay, so i got this qtek 9090 from a trade online, and the owner pointed out that he had used it for some time now and it worked without problems.
However that seems not to be my experience. At first I was a little worried that it did not came with a charger.. Only a USB cable. No worries i thought, I will just charge it through USB. Now I have had some experiences where phones wouldn't charge from some of my computers, apparently because of some boards that put out lower amps than others. However I knew atleast one computer should have no problem charge ordinary cell phones.
So i plugged it in, and to my worries the battery kept going down... Untill the phone was dried from power and everything got lost again.. and again.. and again.. It seemed a little odd that it apparently deleted everything each time, since the backup battery indicated 100%.
So at last it went into flightmode and I shut it down with the powerbutton and let it be connected.. The first many hours nothing happened.. But suddenly, when i did an occasional check, it said 3% battery. I went to sleep and the next morning it was fully charged. I used it all day in school and it held its power real fine.
Now I got the feeling that this probably was caused by the low amp output from the computer, making it unable of charging to the extend where the phone would still be able of running whilst charging. So i figured i would order a 220v (the powercurrent here in Denmark) -> 5v USB that outputs 700mA, to make a quicker charge.
Well, to day I was gonna receive that adapter, and since I'd read that the wm6 apparently draines the battery some bit, I waited untill today to upgrade to wm6.
I upgraded and everything truely runs quick and stable. But when i recieved the adapter and plugged it in, i was horrified. The power kept going down, as I had experienced when it was plugged into USB.
Now my girlfriend really wanted to play bejeweled on this thing, so she did and then shortly afterwards we took a few hours nap. I had her plug it in the new adapter to charge it. When i woke up i saw the screen blinking.
I could se it was rebooting over and over again, as it had done the first time it completely lost power..
Now besides that extremely annoying charging problem, I now had another concern....
The boot screen shows NONE next to the R and the G.
Next to the D is the wm version displayed.
Any help would be greatly appreciated.
red LED?
Hm.. By doing a hard reset it shows numbers next to R and G again.
It continuely reboots, display boot screen, shuts down, LED is red, reboots, displays boot screen, shuts down, LED is red again and again.
If i hard reset it some times it will at one point stay off, but the LED still lights red.
And now I question wether 700mA is even enough for charging the BA?
1. Higher power given by power supply does not mean, you will get faster charging
2. If you use WM5/WM6 and have Bluetooth turned on, device turns on every few minutes (bug/feature of the driver needed to keep Bluetooth running: look for BigMike's fix for more information). If your deivce is set up to turn off after long time (for ex. 5 mins), battery might drain out in half a day.
3. Check power settings (delays for device power down etc.)
4. In WM6 be sure, that audio manager is not running (prevents device from deep sleep, allows only screen shutdown)
5. If battery shows up 100% and after disconnecting device discharges in less than 2h being turned on all the time (wifi, bt, phone, screen all the time turned on) it means, that battery might be worn. Consider exchange.
R and G showing NONE is normal in WM5/WM6 because of bug (unfixable for now) in the device and it's incomatibility with this OS: after turning on from power down (taking battery out or total discharging) make soft reset just when R NONE G NONE shows up on the screen. Everything will be normal.
jakubd said:
1. Higher power given by power supply does not mean, you will get faster charging
2. If you use WM5/WM6 and have Bluetooth turned on, device turns on every few minutes (bug/feature of the driver needed to keep Bluetooth running: look for BigMike's fix for more information). If your deivce is set up to turn off after long time (for ex. 5 mins), battery might drain out in half a day.
3. Check power settings (delays for device power down etc.)
4. In WM6 be sure, that audio manager is not running (prevents device from deep sleep, allows only screen shutdown)
5. If battery shows up 100% and after disconnecting device discharges in less than 2h being turned on all the time (wifi, bt, phone, screen all the time turned on) it means, that battery might be worn. Consider exchange.
R and G showing NONE is normal in WM5/WM6 because of bug (unfixable for now) in the device and it's incomatibility with this OS: after turning on from power down (taking battery out or total discharging) make soft reset just when R NONE G NONE shows up on the screen. Everything will be normal.
Click to expand...
Click to collapse
AFAIK the lower the mA output, the slower the charge period.
I have had wifi, bluetooth, beam off. I've set shutdown to 2 minutes. I've set it to low brightness and etc.
As i mentioned it had no problems going a whole day of usage in school.
Didn't know about the bug in wm6 that makes only the screen shut off, but at the momemt i can't even boot the device, apparently because it has no batterypower. And having it connected to the charger makes no real difference (other than it will display the bootscreen and perhaps even the Windows Mobile welcome screen thing, for a few seconds.. then go dead again.)
I've had it in the charger for about an hour or two, still not enough power to boot it up.
It feels like it's just not charging sometimes.. And other times it will charge just fine.
Found out about the reset to solve the NONE issue, but i still don't know what it means that its LED is red all the time?
Even 500mA is enough for sure, as charging from USB works fine.
Device will shut down soon after turning on if there is not enough power in battery, even it if is charging. Leave it charging (amber led on the right) for some time. RED led means low battery and no charging (AFAIR).
jakubd said:
Even 500mA is enough for sure, as charging from USB works fine.
Device will shut down soon after turning on if there is not enough power in battery, even it if is charging. Leave it charging (amber led on the right) for some time. RED led means low battery and no charging (AFAIR).
Click to expand...
Click to collapse
Hmm, i see. I just don't understand why it's not charging then :/
trylleklovn said:
Didn't know about the bug in wm6 that makes only the screen shut off
Click to expand...
Click to collapse
This is not a bug - thanks to this you can still listen to your music keeping device with screen turned off, when you don't need it to spare battery.
trylleklovn said:
Found out about the reset to solve the NONE issue, but i still don't know what it means that its LED is red all the time?
Click to expand...
Click to collapse
Red LED (right one) means low battery, no charging. To charge this led must be amber. Details - you must look for manual.
jakubd said:
This is not a bug - thanks to this you can still listen to your music keeping device with screen turned off, when you don't need it to spare battery.
Red LED (right one) means low battery, no charging. To charge this led must be amber. Details - you must look for manual.
Click to expand...
Click to collapse
Okay.
It's odd still. When i connect the charger the right LED starts to light red.
If it means that its not charging, there must be something wrong, since it only happens when connecting the charger..
it can be amber or red. Those are different colors and meaning.
You can confirm it charges touching the battery - it becomes slightly warm after some time.
jakubd said:
it can be amber or red. Those are different colors and meaning.
You can confirm it charges touching the battery - it becomes slightly warm after some time.
Click to expand...
Click to collapse
I KNOW that, but it is not going amber. It stays red all the time.
Found this thread that discusses a similar problem; http://forum.xda-developers.com/archive/index.php/t-233782.html
Apparently it shows RED light all the time if the battery is dead.. However i hardly doubt that the battery, which could power the phone just fine for and entire day, should be dead.
However, one suggestion in the thread was to take out the battery for some time and then try again. So I will do that for now.
Behavior has changed a bit now..
The LED is still red when i connect the charger. However, if i try to turn it on following happens:
Boot Screen shows for a couple of seconds...
Windows Mobile startup screen appears and the LED changes to orange/amber..
After a few seconds the screen turns black and the LED changes to red again...
And then after a few more seconds the boot screen appears again and everything is repeated, over and over.
If I disconnect the charger the boot screen appears, the wm startup screen appears, this time with a flashing red LED.. shortly after the phone turns off.
trylleklovn said:
Behavior has changed a bit now..
The LED is still red when i connect the charger. However, if i try to turn it on following happens:
Boot Screen shows for a couple of seconds...
Windows Mobile startup screen appears and the LED changes to orange/amber..
After a few seconds the screen turns black and the LED changes to red again...
And then after a few more seconds the boot screen appears again and everything is repeated, over and over.
If I disconnect the charger the boot screen appears, the wm startup screen appears, this time with a flashing red LED.. shortly after the phone turns off.
Click to expand...
Click to collapse
I've seen this problem before. The charger is not putting out enough power to both charge and boot the BA. So what happens is that it starts charging enough to start boot, but as soon as it has enough power to start the boot, it immediately drains it by starting to boot with screen at full brightness.
What I do in this case is to try to catch it just as it starts to boot and turn the backlight off by holding down the power button for 5 sec. This turns off the backlight so there is less drain and the thing can boot up and start charging.
All in all, its a pretty stupid bug but what the hell, there is a solution to it.
Good luck.
motisu said:
I've seen this problem before. The charger is not putting out enough power to both charge and boot the BA. So what happens is that it starts charging enough to start boot, but as soon as it has enough power to start the boot, it immediately drains it by starting to boot with screen at full brightness.
What I do in this case is to try to catch it just as it starts to boot and turn the backlight off by holding down the power button for 5 sec. This turns off the backlight so there is less drain and the thing can boot up and start charging.
All in all, its a pretty stupid bug but what the hell, there is a solution to it.
Good luck.
Click to expand...
Click to collapse
This seems to work atm. (just a few seconds since it successfully booted)..
Does this mean that the device really cant charge if its not "on" ?
(I can see its booted and the LED is now orange. If only it will stay this way untill it has been recharged further ))
trylleklovn said:
This seems to work atm. (just a few seconds since it successfully booted)..
Does this mean that the device really cant charge if its not "on" ?
(I can see its booted and the LED is now orange. If only it will stay this way untill it has been recharged further ))
Click to expand...
Click to collapse
It can charge when it is off. BUT... When its off, its not really off... It has to finish booting and then you can turn it off. Then it will charge faster as it only has minimum drain on the battery. As I said before, its a stupid design.
motisu said:
It can charge when it is off. BUT... When its off, its not really off... It has to finish booting and then you can turn it off. Then it will charge faster as it only has minimum drain on the battery. As I said before, its a stupid design.
Click to expand...
Click to collapse
Well we can certainly agree on that
So does the phone also basicly use to much power to be used and charged at the same time? Which would explain why it seemed to lose power even though it was connected to the charger.
Although it still doesn't add up for me, as at one point i was playing a game on it, while charging and then it charged real fast, where you would expect it to use more power
Oh well, if only it keeps charging now i'll be glad
trylleklovn said:
Well we can certainly agree on that
So does the phone also basicly use to much power to be used and charged at the same time? Which would explain why it seemed to lose power even though it was connected to the charger.
Although it still doesn't add up for me, as at one point i was playing a game on it, while charging and then it charged real fast, where you would expect it to use more power
Oh well, if only it keeps charging now i'll be glad
Click to expand...
Click to collapse
I have found that if you only use the USB cable to charge, it takes much longer (if at all) to charge if it is on. Thats why I bought cradles that have external power suppies as well as the USB sync cable. With this configuration, it gets to full charge in about 90 minutes.
Hm.. yeah.. I let it charge for some time, until it shut down and the LED changed to red again.. The same thing has happened about 3 times now.. If I try to navigate it with the brightness off it will shut down after a few clicks..
Seems like either the battery is completely dead or it's simply not charging.. :/
Think i have to buy a new battery and a cradle, although i didn't really want to spend money on this phone as i got it virtually for free (through a trade of a w810i)
trylleklovn said:
Hm.. yeah.. I let it charge for some time, until it shut down and the LED changed to red again.. The same thing has happened about 3 times now.. If I try to navigate it with the brightness off it will shut down after a few clicks..
Seems like either the battery is completely dead or it's simply not charging.. :/
Think i have to buy a new battery and a cradle, although i didn't really want to spend money on this phone as i got it virtually for free (through a trade of a w810i)
Click to expand...
Click to collapse
Get it to orange and then push the power button (short push) to turn it off (not long push which only turns off the backlight). Then let it charge for an hour or 2 (or even all night). By then, it should work OK.
motisu said:
Get it to orange and then push the power button (short push) to turn it off (not long push which only turns off the backlight). Then let it charge for an hour or 2 (or even all night). By then, it should work OK.
Click to expand...
Click to collapse
Yeah, i tried that. As soon as i press the power button it goes to red again.
Update..
A litte update (i might as well document everything I find out here, if anyone should run into a similar problem).
Now, I've had the device connected to the charge for some time now.
What happens is that the device boots up, automaticly dimms down to no light (since i once had hold down the power button, to dimm down light).
Then it boots up, and i can see everything running.
I can navigate to the battery status menu, which shows
Battery: 0% (charging)
Backup battery: 25%
After a few minutes the device shuts down, and the LED goes red again. But after about a half a minute it will try to boot up again, and it goes through everything again.
What I've noticed is that the backup battery slowly increases, and while im writing it has gone all the way to 75%. The good thing about this completely automatic procedure is that it apparently slowly charges, at least, the backup battery.
My theory is that the backup battery has first priority in the system, so that the regular battery wont charge untill the backup battery is up. And since the backup battery can't apparently be used for actualy powering the system, the system will continuesly reboot because of lack of power, theoreticly untill the backup battery reaches 100% and it starts to charge the regular battery.
The whole problem seems to be cause by some charging malfunction, so that both batteries has been completely discharged. I hope that by letting it continue to reboot, charge, reboot, charge, etc. it will revive the battery.
I will return with more info tomorrow.
Any suggestions are still greatly appreciated.

Will not boot, powers down

Last night my battery completely drained so I charged it over night and when I went to power it on it says booting WPH go go go, boots to the HTC green logo screen and powers off. I have been running WP7 flawlessly for 3 weeks now and have not had this problem before. I don't really want to reflash right now because I'm hoping there's a way to salvage everything in the phone.
Are you sure the battery charged last night...reason I ask is...when it completely drains the battery wont charge when the phone is off due to Magldr.
Yeah, it's off the charger right now and it just keeps powering off after the HTC logo
same exact thing just happened to me. I'm going to start from scratch and redo it.
I am curious to know as to what caused this, it's very odd since the ROM has been working flawlessly.
your not restarting with usb cable attached are you?
how did you charge your battery? external charger?
there is some talk that charging in magldr usb flasher mode works dispite no status lights BUT its unclear if the battery controller will auto cut off when full, overcharging could shag your battery
oh a while back i had some odd restart issue too, pretty much as you have mentioned, happened 4 times in a row then worked
Help me too!!!
Me as well, about an hour ago, my battery drained, so I plugged it in, and the phone keeps restarting, but then powers off...
I've kept it on the AC for the past hour, and now it no longer hit's the magldr, it just flashes the screen black, then dies...
Is there a way to JUST CHARGE my battery? Without having it in the phone?
too bad you didnt seach for this issue, i wrote a nice piece that would have got you out of that mess if you hadnt kept restarting it, oh well never mind,
if you cant even get to magldr then your looking at an external charger, you could try connecting up an old usb cable directly to the battery but be very careful!
This happened to my old HD2 after I gave it to my sister once I got my HD7, to enable it to charge again all I did was remove cable, remove battery. Re-insert battery and attach cable, hold down the volume down button on the side of the handset and press the power button.
The phone will turn on and show the tri-color screen. Leave it on this screen for 20 minutes and the battery will charge, then simply reboot and you will be able to boot back in to Windows Phone 7.
TheDisneyMagic said:
This happened to my old HD2 after I gave it to my sister once I got my HD7, to enable it to charge again all I did was remove cable, remove battery. Re-insert battery and attach cable, hold down the volume down button on the side of the handset and press the power button.
The phone will turn on and show the tri-color screen. Leave it on this screen for 20 minutes and the battery will charge, then simply reboot and you will be able to boot back in to Windows Phone 7.
Click to expand...
Click to collapse
Thanks for that tip...I am going to remember it in-case I one day run into the same problem

[Q] HTC Not charging while off (cLk)

Hey,
I have installed cLk and my battery ran out by accident, and when I put it in with my USB it just turns on the phone, then turns off almost straight away then turns on and goes in a loop. How can I ressurect my phone? I thought cLk was able to charge while off?
Thanks,
Snowled
Did you check the contact pins between battery and HD2 body?My experience is that the middle pin is so easy to be bent, and can not contact to the battery. This makes battery unchargeably.
CLK can be offline charging but I still get problem too if I want turn on my device,,,i must pull out my battery and back it back to turn on my device,,,,
ariebower said:
CLK can be offline charging but I still get problem too if I want turn on my device,,,i must pull out my battery and back it back to turn on my device,,,,
Click to expand...
Click to collapse
This is due to how clk charges while off. AFAIK the phone isn't truly off when charging, instead it boots to something (clk?kernel?something else?) that just handles charging with the screen off. This is also why the hardware key lights will light up when charging while off. You don't need to pull the battery, just unplug from charger and power up.
If you still can't get it to charge, remove the battery, connect the usb cable then wait a few seconds, finally insert the battery and your phone should start charging normally .
cLK: phone off under charge
Hi guy
with cLK 1.5.0.3 when my phone is off and under charge, I have to remove the battery because the led stay on, and as if I push the power button, the phone doesn't start on.
This happen also when I unplugged the cable and push the power button like suggest to jwchips (2 post above)
There's a solution?
Ps. With phone off and usb cable is plugin, the battery charge.
still not charging
phone still not charging, I have to charge the battery outside of the phone, then insert it for the phone to boot up, then it will charge, if the battery died on me, it wont charge with the original charger or with the computer USB...
Enable in-built charging mode in CLKs advanced settings and try.
Don't know about Clk...but in magldr...when in boot menu screen...HD2 charges. (Led is off...no indication of charging...but it does).
Sent from my T-Mobile HTC HD2 using XDA Premium.
Snowled said:
Hey,
I have installed cLk and my battery ran out by accident, and when I put it in with my USB it just turns on the phone, then turns off almost straight away then turns on and goes in a loop. How can I ressurect my phone? I thought cLk was able to charge while off?
Click to expand...
Click to collapse
What version of clk do you use? The latest experimental version can charge in off mode (both by recovery or built-in clk) and wake up your phone easily. You can charge in off mode when using old clk. But, the wake-up key combination is weird, i.e. volume up + volume down + power key. It is difficult to press them at the same time.
If all failed, charge the battery out of the phone.:fingers-crossed:
charge it in tricolor bootloader! (volume down + power) and it will not show led during charge
Snowled said:
Hey,
I have installed cLk and my battery ran out by accident, and when I put it in with my USB it just turns on the phone, then turns off almost straight away then turns on and goes in a loop. How can I ressurect my phone? I thought cLk was able to charge while off?
Thanks,
Snowled
Click to expand...
Click to collapse
2# is right :laugh:
sonalikagaur said:
Don't know about Clk...but in magldr...when in boot menu screen...HD2 charges. (Led is off...no indication of charging...but it does).
Sent from my T-Mobile HTC HD2 using XDA Premium.
Click to expand...
Click to collapse
Are you sure about this? I don't know exactly what happens because I only have WPH 7.8 and I can't really rely on the battery indication while it turns on. Every time it is different.
So, maybe a new feature in the next release of MAGLDR can be a battery charge indication and levels? Since it boots up anyway to charge (even in magldr), i think it would be helpful. What do you all think? Maybe we post a humble request to the developers of MAGLDR?

Weird behavior when charging while powered off.

Hi
Suddenly when powered off, I saw that when I plug in the charger, the battery icon pops up in the middle (as expected) the charging icon comes and that's it. It just shows a empty battery with a lightning icon. The weird part here is that i'm unable to turn the phone on the normal way and if I unplug the charger (even for minutes) the empty battery icon stays on and still can't turn on.
The only way to turn the phone on is home+power+vol down and when in download mode, choose cancel then restart.
I'm rooted on a custom rom, but haven't really changed anything.. Tried formatting and reinstalling everything.. Not seem to fix it.
Any ideas?
No problems on mine. Turned it off, plugged it in, got the battery icon with the percent of charge and three dots moving up from the bottom of the screen to the battery image. Pressed the power button for a couple of seconds, and it powered up like normal. I'd raise it with your ROM developer.

Phone Will Not Boot. Stuck at Battery Icon.

A few days ago while charging my Moto X Pure, it suddenly turned off. I was not using the device, it was just lying on a table charging. When I go to turn the phone back on, it goes to the battery icon percentage screen and turns off again. I have no idea what happened. I tried to enter recovery mode and do a factory reset but it wont go into recovery mode either. It's the most bizarre thing that has happened and I have no idea what is wrong. The phone seems to work because it indicates that it is charging but it doesn't do anything else past that. PLEASE HELP.
Also, the phone doesn't turn on (and by turn on I mean go back to the battery screen) unless it is plugged in. That made me think it was a battery issue, but I don't understand if it was a battery issue, why it would restrict the phone booting regularly while it was plugged in.
uncalex said:
A few days ago while charging my Moto X Pure, it suddenly turned off. I was not using the device, it was just lying on a table charging. When I go to turn the phone back on, it goes to the battery icon percentage screen and turns off again. I have no idea what happened. I tried to enter recovery mode and do a factory reset but it wont go into recovery mode either. It's the most bizarre thing that has happened and I have no idea what is wrong. The phone seems to work because it indicates that it is charging but it doesn't do anything else past that. PLEASE HELP.
Also, the phone doesn't turn on (and by turn on I mean go back to the battery screen) unless it is plugged in. That made me think it was a battery issue, but I don't understand if it was a battery issue, why it would restrict the phone booting regularly while it was plugged in.
Click to expand...
Click to collapse
Try charging it with laptop / desktop for a while 30 /40 mins.
Then try to boot into bootloader.
If you are successful then disconnect the USB and connect your turbo charger and start the phone.

Categories

Resources