I just got a call today from my sales rep. and he told me the retail version of the phone was reduced from $299 to $149. As long as it's within 14 days of order, they'll give you an adjustment. [emoji3]
Update: promotion starts today through 1/15.
guruleenyc said:
I just got a call today from my sales rep. and he told me the retail version of the phone was reduced from $299 to $149. As long as it's within 14 days of order, they'll give you an adjustment. [emoji3]
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Click to collapse
Nice info man, thanks for the heads up. Unfortunately, I am not eligible for this but good info for others for sure.
So they had a price reduction? Planning on picking up a Note 4 in the coming week.
Although, this is not good news for Samsung or the performance of the Galaxy Note 4. A price reduction at this point means that the sales of the Note 4 are not performing as well as they want.
Terrible news for Samsung. Remember they already lost a LOT of money with the 'get $200 back' promotion. It's such a great phone and once again no one is buying it, yet iSheep continue to get iPhones.
guruleenyc said:
I just got a call today from my sales rep. and he told me the retail version of the phone was reduced from $299 to $149. As long as it's within 14 days of order, they'll give you an adjustment. [emoji3]
Click to expand...
Click to collapse
Wow! Is it there on any website so that I can do a price match?
androidmaniac123 said:
Wow! Is it there on any website so that I can do a price match?
Click to expand...
Click to collapse
Not sure, you may have to call about it. I have both business and consumer accounts, my rep. said he just found out about it yesterday and extended it to my consumer account.
Main verizonwireless site still shows original price. Has anyone had success getting this adjustment?
I disagree that the phone isn't selling well. They typically always reduce the price of the phone after it's been on the market for a while. I might take back the Lg G3 now for the note. I only got the LG cause it was 29 new on contract.
troboy41 said:
I disagree that the phone isn't selling well. They typically always reduce the price of the phone after it's been on the market for a while. I might take back the Lg G3 now for the note. I only got the LG cause it was 29 new on contract.
Click to expand...
Click to collapse
Do you see the iPhone being reduced in price? If enough people were paying $300 for your phone you wouldn't just give it to them for $150 out of the goodness of your heart. Price drops are to increase sales, plain and simple. If you had been paying attention to Samsung's earnings reports and stock performance, you would see that they are very much in trouble. They aren't doing as bad as Sony, but they aren't even in the same league as the profits Apple is rolling in.
All companies have those slow down, Apple included. Samsung is still the top dog in phones, nothing will change that.
Argh. I JUST bought my phone last week. I paid $299 and got a $100 target gift card.
Has anyone else been able to get an adjustment, or the promotional $149 price besides me?
I wonder if there will be a reduction for those of us who purchased the Note 4 on Edge?
Or us suckers who paid full price for the phone in order to keep unlimited data
Huh. I just called Verizon, and the guy said there were no promotions for the Note 4 right now, but there could be on Christmas. (Everyone, including them, should hear about select deals on some phones a couple days before Christmas.)
I wonder what's up?
nh97103 said:
Huh. I just called Verizon, and the guy said there were no promotions for the Note 4 right now, but there could be on Christmas. (Everyone, including them, should hear about select deals on some phones a couple days before Christmas.)
I wonder what's up?
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Click to collapse
Bizarre; I did not question my rep., which handles my employers account as well, who took care of the provisioning/porting of my new [personal] Note 4. I will ask him if this discount is available to others?
guruleenyc said:
Bizarre; I did not question my rep., which handles my employers account as well, who took care of the provisioning/porting of my new [personal] Note 4. I will ask him if this discount is available to others?
Click to expand...
Click to collapse
I just confirmed, the special pricing starts on 12/19 and ends on 1/15. I guess I had inside info....
guruleenyc said:
I just confirmed, the special pricing starts on 12/19 and ends on 1/15. I guess I had inside info....
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Click to collapse
Fascinating. So it will be $149 on the Verizon site and in stores? Coincidentally, I'm getting the Note 4 tomorrow. It's really funny how things work out. (Thank you, Lord!)
nh97103 said:
Fascinating. So it will be $149 on the Verizon site and in stores? Coincidentally, I'm getting the Note 4 tomorrow. It's really funny how things work out. (Thank you, Lord!)
Click to expand...
Click to collapse
As per my Verizon business rep. Right! Good for you. I hope I can help others and get more peeps equipped with the Note 4, what an awesome phone... And I don't even have root yet! [emoji6]
Related
It was a bargain at Google's online outlet. How can they have the balls to say the phone is a $699.00 retail phone? $300.00 with a new two year T-Mobile contract? This isn't going to help sales.
Here it is at i-wireless
Here it is at Pure Wireless for AT&T - no contract price of $638.00 plus shipping.
Ugh - I hope this isn't going to be a sign of what's to come.
Wow, never even thought of seeing it at those prices. I'm not sure what to make of this actually because they were talking about selling it at retail outlets, not on the internet.
This one is my favorite.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270562235947&ssPageName=STRK:MEWAX:IT
krabman said:
Wow, never even thought of seeing it at those prices. I'm not sure what to make of this actually because they were talking about selling it at retail outlets, not on the internet.
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Click to collapse
Those seem like 3rd party retailers, they always seem to bloat the prices so they make money off of it, if you go directly to an official store, they'll have it at the actual price. I heard t-mobile is going to start selling it officially.
Edit:
http://www.pcworld.com/article/186991/nexus_one_price_drops_for_some_tmobile_upgrades.html
New customers get it for $180, upgrades are another story.
ChillRays said:
This one is my favorite.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270562235947&ssPageName=STRK:MEWAX:IT
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That one kills me. I didn't know Hong Kong was in Canada.
prophetjinn said:
Those seem like 3rd party retailers, they always seem to bloat the prices so they make money off of it, if you go directly to an official store, they'll have it at the actual price. I heard t-mobile is going to start selling it officially.
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Click to collapse
I heard that too. I heard AT&T will, too. But I have serious doubts about that rumor. If they do, they'll insist on screwing it up. You can count on no more "fastboot oem unlock"
attn1 said:
That one kills me. I didn't know Hong Kong was in Canada.
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Click to collapse
haha i just noticed that too...
prophetjinn said:
Those seem like 3rd party retailers, they always seem to bloat the prices so they make money off of it, if you go directly to an official store, they'll have it at the actual price. I heard t-mobile is going to start selling it officially.
Edit:
http://www.pcworld.com/article/186991/nexus_one_price_drops_for_some_tmobile_upgrades.html
New customers get it for $180, upgrades are another story.
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Click to collapse
NOUN
1. sale to consumers: the selling of goods directly to customers, e.g. in stores
"She works in retail."
ADVERB
1. not wholesale: from an ordinary store or at the regular customer price and in small amounts rather than in bulk
"I bought it retail."
This is something that maybe has a different connotation elsewhere but retail around here refers to brick and mortar. Before there was an internet something not bought at retail or catalog sales from a retailer was either mail order or private sale. Nowdays you can add internet sales to that as a different venue to shop but it is not retail.
edit... Maybe its just because I'm old. Let me rephrase, its not retail to me or basically anyone I know. I'm going to have to ask one of my kids the next time they come over.
This is what I've been saying all along. It's not carriers they mentioned, they said third party retail, like amazon, best buy, frys electronics, etc. I mean what carriers are left? They all passed on the nexus, so the only places left are stores.
krabman said:
NOUN
1. sale to consumers: the selling of goods directly to customers, e.g. in stores
"She works in retail."
ADVERB
1. not wholesale: from an ordinary store or at the regular customer price and in small amounts rather than in bulk
"I bought it retail."
This is something that maybe has a different connotation elsewhere but retail around here refers to brick and mortar. Before there was an internet something not bought at retail or catalog sales from a retailer was either mail order or private sale. Nowdays you can add internet sales to that as a different venue to shop but it is not retail.
edit... Maybe its just because I'm old. Let me rephrase, its not retail to me or basically anyone I know. I'm going to have to ask one of my kids the next time they come over.
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Click to collapse
Did I say retail? I asked if this is a sign of things to come because NO ONE has yet announced the Nexus One is slated for their retail outlet. Also, the AT&T version is "temporarily unavailable" from the Google online store.
If sales are so damn bad, how did this happen?
attn1 said:
Did I say retail? I asked if this is a sign of things to come because NO ONE has yet announced the Nexus One is slated for their retail outlet. Also, the AT&T version is "temporarily unavailable" from the Google online store.
If sales are so damn bad, how did this happen?
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Its going to take 3 days to get more AT&T Nexus Ones in. A google employee confirmed this. Sadly I don't have a link to back this up but thats the word going around. =)
ChillRays said:
Its going to take 3 days to get more AT&T Nexus Ones in. A google employee confirmed this. Sadly I don't have a link to back this up but thats the word going around. =)
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And this happened because they are letting inventory drop before allowing a retailer to take over? A $99.00 AT&T Nexus at Walmart would be outstanding. With my luck, it will end up at Radio Shack for $429.00 with a new contract. My wife now wants one.
attn1 said:
And this happened because they are letting inventory drop before allowing a retailer to take over? A $99.00 AT&T Nexus at Walmart would be outstanding. With my luck, it will end up at Radio Shack for $429.00 with a new contract. My wife now wants one.
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Looks like your wife and I are in the same boat I really can't wait for my N1.
ChillRays said:
Looks like your wife and I are in the same boat I really can't wait for my N1.
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Click to collapse
Well, we're waiting a few days for the new iphone to come out. If I peddle that on Ebay new and unopened and contract free, it ought to bring enough profit to pay for a good part of a new N1. I just hope it's available for a reasonable price somewhere when we're ready to buy.
attn1 said:
Did I say retail? I asked if this is a sign of things to come because NO ONE has yet announced the Nexus One is slated for their retail outlet. Also, the AT&T version is "temporarily unavailable" from the Google online store.
If sales are so damn bad, how did this happen?
Click to expand...
Click to collapse
They said retail in their announcement. You know, it turns out people want to get their hands on them, or whatever the language was. I dont feel like looking it up but I'm sure you recall that. That is why I wonder exactly what this is all about. This isnt going to move many more handsets than their own direct sales. Thats where I was going about it not making sense. It doesnt jive with what they said.
FYI, I Wireless is a cell phone provider based out of Iowa, and is affiliated with T-Mobile USA, although both are still separate companies. They have had the Nexus One since the end of March at select corporate locations. The reason they are priced that much is because they had to buy them 5 at a time from Google in order to offer them to customers. They did this because they wanted to offer their customers the Nexus One, and this was the only way they could at a discount.
With the change in Google policy, they are now available at every location in the company. But here is the thing, Google is still selling the phone to retailers and carriers, and they are charging an arm and a leg for each unit. $300 on contract is still a large discount from what the whole sale price of the phone is for most retailers... some retailers and carriers, ie T-Mobile, are getting a better deal, thus can offer a lower price. But they are also taking a bigger hit than others are (they can afford to because they have a larger customer base, thus if they only make $20 over a 2 year contract off a Nexus One owner, they can handle that because they have so many customers it still adds up to millions in the end).
krabman said:
They said retail in their announcement. You know, it turns out people want to get their hands on them, or whatever the language was. I dont feel like looking it up but I'm sure you recall that. That is why I wonder exactly what this is all about. This isnt going to move many more handsets than their own direct sales. Thats where I was going about it not making sense. It doesnt jive with what they said.
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Click to collapse
Yup, agreed.
pjcforpres said:
FYI, I Wireless is a cell phone provider based out of Iowa, and is affiliated with T-Mobile USA, although both are still separate companies. They have had the Nexus One since the end of March at select corporate locations. The reason they are priced that much is because they had to buy them 5 at a time from Google in order to offer them to customers. They did this because they wanted to offer their customers the Nexus One, and this was the only way they could at a discount.
With the change in Google policy, they are now available at every location in the company. But here is the thing, Google is still selling the phone to retailers and carriers, and they are charging an arm and a leg for each unit. $300 on contract is still a large discount from what the whole sale price of the phone is for most retailers... some retailers and carriers, ie T-Mobile, are getting a better deal, thus can offer a lower price. But they are also taking a bigger hit than others are (they can afford to because they have a larger customer base, thus if they only make $20 over a 2 year contract off a Nexus One owner, they can handle that because they have so many customers it still adds up to millions in the end).
Click to expand...
Click to collapse
Well, $529.00 retail/no contract is not an arm and a leg. The price should drop in half or more with a new 2 year contract - the plans have fat in the price to provide a hefty $300.00 or more sudsidy. AT&T just increased their early termination contract penalty to $325.00 on smart phones to make sure they recover their subsidy. Something is just not right with this picture.
Man, Google is dumb here.
Why does it have to be online-only or store-only?
What they should have done is send one or two phones to all T-Mobile stores, and maybe have an online kiosk too. Then people can check it out in person and BOOM, sold.
It doesn't have to be one or the other.
attn1 said:
Well, $529.00 retail/no contract is not an arm and a leg. The price should drop in half or more with a new 2 year contract - the plans have fat in the price to provide a hefty $300.00 or more sudsidy. AT&T just increased their early termination contract penalty to $325.00 on smart phones to make sure they recover their subsidy. Something is just not right with this picture.
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Click to collapse
I Wireless doesn't charge $325, though. And like I already said, they were buying them 5 at a time at full retail price just to offer them to their customers. That is a $260 subsidy... but that in perspective, if you gave that discount on a BB Bold 9700, the phone would be about $50. In general, most phones are subsidized about $100 for a dumb phone and $200 for a smartphone. And net the carrier about $50-$100 in total profit over a 2 year contract. Verizon and AT&T make much more than the T-Mobile's, and especially I Wireless of the world.
pjcforpres said:
I Wireless doesn't charge $325, though. And like I already said, they were buying them 5 at a time at full retail price just to offer them to their customers. That is a $260 subsidy... but that in perspective, if you gave that discount on a BB Bold 9700, the phone would be about $50. In general, most phones are subsidized about $100 for a dumb phone and $200 for a smartphone. And net the carrier about $50-$100 in total profit over a 2 year contract. Verizon and AT&T make much more than the T-Mobile's, and especially I Wireless of the world.
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How was Google pushing them out to new T-Mo customers for $179.00?
Paul22000 said:
Man, Google is dumb here.
Why does it have to be online-only or store-only?
What they should have done is send one or two phones to all T-Mobile stores, and maybe have an online kiosk too. Then people can check it out in person and BOOM, sold.
It doesn't have to be one or the other.
Click to expand...
Click to collapse
Yeah, they could have done something different, that's for sure. Walmart? Best Buy? These guys can buy in enough volume to put them out there are a reasonable price.
If you haven't heard already, AT&T's website shows a change in price for the Focus which was originally $199 and is now $99 on contract. I was assuming this was just a random New Year's sale but now I'm not so sure.
Yesterday on Gizmodo, I noticed that Microsoft was advertising WP7 and the Focus but those banners had been there for a while. Then I realized it was also advertising the $99 price and I don't remember AT&T advertising many of their sales before.
Today my cousin needed to return a router to AT&T so I went to the local store in Southern California and I decided to check out the price. There it was on the sign: "$99 on contract". That rules out a web-only sale too. So after my cousin had returned the router. I asked one of the employees there about the phone's price. He said they just got word of the new pricing last night and changed it in-store this morning. I asked him if it was permanent and he replied, "I'm not completely sure. Like I said, we only just got the message yesterday and it just said to change the price."
If it were a sale, then AT&T would probably be screaming about it from the rooftops and make their employees tell customers it was a limited time only...but that's not the case. So it looks like the Focus has officially dropped to $99 on contract.
Now the real question is: why? Seems convenient for the price to drop the week of CES so maybe thats a hint that AT&T will be getting some new smartphones in their lineup soon, maybe even more WP7s. Another thing to consider is that AT&T is trying to rope in as many customers as it possibly can before Verizon gets the iPhone 4, which is rumored and has some evidence to support it happening a couple of weeks after CES. Take it as you will, but a great cutting-edge smartphone is now $100 and thats pretty sweet if you ask me.
Well, assuming the Surround and Quantum haven't dropped too, the Focus is the only 8GB WP7, and the 8GB iPhone is $99. It could be Samsung/Microsoft/AT&T wanted that price lower so the Focus was clearly a better choice.
@FishFace - Both the Samsung Focus and the LG Quantum are getting the $100-pricepoint-treatment.
wwwDOTwpcentralDOTcom/ATT-lowers-price-quantum-and-focus
GrayWolf said:
@FishFace - Both the Samsung Focus and the LG Quantum are getting the $100-pricepoint-treatment.
www.wpcentral.com/ATT-lowers-price-quantum-and-focus
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That's what is so odd. Why are only the Quantum and the Focus getting the price drop?
My only theory right now is that AT&T wanted all three at the $100 price point but HTC declined while LG & Samsung both agreed. I'm sticking with my master theory that AT&T wants as many people as humanly possible to come to AT&T before Verizon's iPhone is announced as this also makes sense with AT&T offering early upgrades for people interested in buying the iPhone 4.
$99 on contract price is so so as most online dealers already sold them for $49 or free. However, the biggest story in this price reduction is that both Focus and Quantum now sell for $399 off contract. That's a very attractive price for me w/o (not even possible right now) sign up two more years of contract.
I suspect the HTC doesn't sell as well as the other two. And also this move is in anticipation of WP7 phones will be released to Verizon and Sprint soon, not iPhone. iPhone itself has the price drop as well at the same time.
iphone4 is not the threat. It would be the iPhone5 ! Or even WP8 !
And the strategy to go to a $100 now is brilliant. I mean how many smartphones that are really worth buying are at this price point? Seems to me that they have found a great price point and will sell millions of them. They proabably get some kind of rebate from Microsoft for selling so many units and Microsoft will benefit from increased users buying Apps or XboxLive games.
No different than a Toyota Corolla. Make a good car and sell it at a great price point and they sold LOTS of them. Build up a huge customer base and when the customer is ready to replace the Corolla, then they up sell to the Camry or to the Lexus., or sell them another Corolla. Eitherway they have huge following.
HTC doesn't know how to make a reasonably priced phone. Well, they know how to make a phone that should be reasonably priced, that's all they make, but they don't price them according to what they're actually worth.
In case you guys are interested, Amazon Wireless is selling the Focus for $0.01 today. Stock is definitely on the move. I'm guessing a Focus 2 with Super AMOLED Plus might be on the way.
Pretty simple, ATT is the only company presently that has a Galaxy S windows7 phone, my guess is the rest of the cell companies are about to get their versions too, much like they all did with Android.
If the Focus is priced $100 cheaper than tmobile, verizon, sprint galaxy S versions, they hope it will take the steam out of their fanfare.
Only reason there isnt a Windows7 phone in my house currently is cos I only have tmobile and sprint.
EDIT: And no galaxy S with the hummingbird or SAMOLED screen
kponti said:
Only reason there isnt a Windows7 phone in my house currently is cos I only have tmobile and sprint.
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Click to collapse
T-Mobile has the HTC HD7 ! And yes it's a Windows 7 phone.
Darn nice phone. I had it but could not tether with or get 3G with it on FIDO (Canada). I'm sure there are many more models to come.
Lewisham said:
In case you guys are interested, Amazon Wireless is selling the Focus for $0.01 today. Stock is definitely on the move. I'm guessing a Focus 2 with Super AMOLED Plus might be on the way.
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Click to collapse
Very unlikely I think, if they had a new Focus coming out it would have been announced at CES. And Focus is still a very new phone and apparently selling very well (no wonder, it's amazing).
PaullikesWINMO said:
T-Mobile has the HTC HD7 ! And yes it's a Windows 7 phone.
Darn nice phone. I had it but could not tether with or get 3G with it on FIDO (Canada). I'm sure there are many more models to come.
Click to expand...
Click to collapse
Yes but too big and heavy, not to mention my Samsungs have consistently had better reception than my HTCs inside buildings where I use the phone 90% of the time
Just bought one off Amazon for $0.01. Friend got one through AT&T for the same price after he told them about the Amazon offer.
ATT told me that most likely its because its a 3g phone and they're in the process of rolling out the 4g network. Whatever, I got the phone for 0.01...Including shipping!
It says in the website that it can be as upgrade to an existing line. My question is, what if your line is not eligible for upgrade yet. Will your bill show up with the list price after a month or two? Has anyone encounter this yet?
If you are not yet qualified, you have to pay full out of contact price which is $399 if you go to an AT&T store or $499 from 3rd party online.
Sent from my SAMSUNG-SGH-I897 using XDA App
Syst3m said:
Just bought one off Amazon for $0.01. Friend got one through AT&T for the same price after he told them about the Amazon offer.
ATT told me that most likely its because its a 3g phone and they're in the process of rolling out the 4g network. Whatever, I got the phone for 0.01...Including shipping!
Click to expand...
Click to collapse
Could be but somehow I doubt it has anything to do with 4G, since the average consumer I don't think knows about 4G or cares at this point. The fact that they are willing to give you the phone for free tells you they know they will make their money back by the end of the contract, with a sizable profit .
phoneguy 4567 said:
Could be but somehow I doubt it has anything to do with 4G, since the average consumer I don't think knows about 4G or cares at this point. The fact that they are willing to give you the phone for free tells you they know they will make their money back by the end of the contract, with a sizable profit .
Click to expand...
Click to collapse
Thats what I feel too. The other thought is trying to get people to Att network before the iPhone comes to Verizon or whatever.
It says in the website that it can be as upgrade to an existing line. My question is, what if your line is not eligible for upgrade yet. Will your bill show up with the list price after a month or two? Has anyone encounter this yet?
Click to expand...
Click to collapse
i had 10 months left in my contract, and 2 separate phone calls by me (and one by a friend who got the same deal) said that my old contract was being ended, and they would create a new one that started the day the phone was activated. They know if you're eligible for an upgrade - they ask for your phone # and last name. My friend who called had 3 months left on his contract, and was unable to get the deal at first. When he called AT&T, they cleared his contract and he checked on their again -and it was eligible. He ended up buying through ATT because they said they'd match the same deal.
Syst3m said:
Just bought one off Amazon for $0.01. Friend got one through AT&T for the same price after he told them about the Amazon offer.
ATT told me that most likely its because its a 3g phone and they're in the process of rolling out the 4g network. Whatever, I got the phone for 0.01...Including shipping!
Click to expand...
Click to collapse
Could you ask him how he got it through AT&T? I just asked a branch store and they said they could not offer the $0.01 deal...
I'm thinking of getting one off contract for $400. (don't wanna get locked in to Rogers - $400 voice cancellation + $100 data cancellation, 3 yr contract).
What have your experiences been like with unlocking? I heard ATT is refusing to unlock, and unlock codes go for up to $40 online...
When I was in-store the other day, I'm pretty sure the sale price on the Focus said until 1/31. I think it's only good for a couple more weeks, but we'll see.
http://store.three.co.uk/New_HTC_Ph...303FF8D20493F3A04B809FC?priceplan=PAY_MONTHLY
£0 up front now according to their site!
The War Horse said:
http://store.three.co.uk/New_HTC_Ph...303FF8D20493F3A04B809FC?priceplan=PAY_MONTHLY
£0 up front now according to their site!
Click to expand...
Click to collapse
Pre-order today.
Estimated delivery date:
Thursday, 28th March
Not exactly now, is it :silly:
@home said:
Pre-order today.
Estimated delivery date:
Thursday, 28th March
Not exactly now, is it :silly:
Click to expand...
Click to collapse
No but it's not a long wait and the price is a pretty good one though yes you can get the same contract elsewhere for less at least you'd be getting if direct....Noticed it so thought I should share!
well thats p****ed me off!
Just pre ordered few days ago and it was £70! looks like im canceling that then
Phil750123 said:
well thats p****ed me off!
Just pre ordered few days ago and it was £70! looks like im canceling that then
Click to expand...
Click to collapse
Yeh right, I have actually heard reports of 3 refunding the £70 recently so just yell at them a little and I'm sure you'll get sorted!
Gonna do the same here with tmobile they said delivery friday
Having just got off the phone to the 3 upgrades team they told me that although the website shows the end of the month they're expecting some Silver handsets in today so I could have my new phone by Tuesday. They did say that they couldn't confirm this however and would be in touch to let me know as soon as they could confirm or deny it.
I am however holding off until the 5th of next month anyway as I currently still have to pay £26 early upgrade fee....And they don't seem to want to budge on that haha!!
Oh I've also emailed CPW to see if they're up for matching the new deal released on the 3 website as they're still showing a more expensive tariff so I'll be interesting to see if they do drop the price.
just spoke to 3 - anybody who has pre ordered the black or silver will be refuned the £69 off their bills.
sorted
mine is out for delivery between 2.30-3.30 today
Phil750123 said:
just spoke to 3 - anybody who has pre ordered the black or silver will be refuned the £69 off their bills.
sorted
mine is out for delivery between 2.30-3.30 today
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Click to collapse
Good news and good to hear about the refund. Thanks for the info
jutley said:
Gonna do the same here with tmobile they said delivery friday
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Spoke to tmobile and the sales lady couldn't even confirm when stock will arrive!
Hey just wondering. Has anyone that ordered with 3 managed to ever get them to compromise on anything? It seems they're the only company not willing to bend even the slightest on their deals!
mabye because they have really good deals anyway?
i mean £34 a month for 500 mins 5000 txts and unlimited data and a free phone is pretty good to me.
Phil750123 said:
mabye because they have really good deals anyway?
i mean £34 a month for 500 mins 5000 txts and unlimited data and a free phone is pretty good to me.
Click to expand...
Click to collapse
It is very good but when a third pary website is offering the same contract at £32 a month saving £48 over the contract term it's almost enough to entice me over (be it a small amount) I'm thinking surely 3 could let me off the small amount I owe seeing as it's clear the contract can be offered for less?
The War Horse said:
It is very good but when a third pary website is offering the same contract at £32 a month saving £48 over the contract term it's almost enough to entice me over (be it a small amount) I'm thinking surely 3 could let me off the small amount I owe seeing as it's clear the contract can be offered for less?
Click to expand...
Click to collapse
point made!
You tried speaking to them? They seemed to have no problem with refunding the £69 for me, all depends how desperate they are to get
our orders i suppose!
searens Beck
3 have recently not been very helpful re. small discounts off contracts. I mean their deals are really great, the ultrafast One on the One Plan for 36 a month when LTE is available at the end of this month is a really good deal.
but even though you may have been an old customer, they just offer the same deals that are available on the website for new customers.
i pain 69 upfront day before, and have to collect from the store today. called them on 333, they 'have no record of the 69 payment, please discuss with the store you purchased from, they may be able to help you.'
Bah.
Yes I hear you. I spoke to them a little while ago and asked why if I was leaving 3 would the cost be £26 and if I was to upgrade it would be the same price? Surely as I'm staying with you by upgrading you should be able to sort me out? They just basically said no lol. I don't get it, I know for a fact they can afford to move on this, it's pennies to them!
Yeah three look after new customers, yet current ones get sweet fa.
I'm confused about their lte. The one uses dc-hspa yet 3 says it's lte ready despite the phone not having it listed?!
huxley309 said:
Yeah three look after new customers, yet current ones get sweet fa.
I'm confused about their lte. The one uses dc-hspa yet 3 says it's lte ready despite the phone not having it listed?!
Click to expand...
Click to collapse
the One is def LTE ready and will get it as for no extra cost on 3 as soon as they upgrade to LTE.
Just got off the phone to 3 again and they've said the lowest they can take my pay-off to is £23....I just don't get why they can't just ignor that last little bit, I mean come on! lol
The War Horse said:
It is very good but when a third pary website is offering the same contract at £32 a month saving £48 over the contract term it's almost enough to entice me over (be it a small amount) I'm thinking surely 3 could let me off the small amount I owe seeing as it's clear the contract can be offered for less?
Click to expand...
Click to collapse
What site is this on ?
Also, do threes contract prices include insurance ?
Sent from my Incredible S using Tapatalk 2
vizzy said:
What site is this on ?
Also, do threes contract prices include insurance ?
Sent from my Incredible S using Tapatalk 2
Click to expand...
Click to collapse
that's on buymobilephones.net some brilliant deals on there.....and no they don't include insurance
Anyone know of any contracts that do include this?
So I was about to hit the button on a pre-order from NegriElectronics for my Unlocked T-Mobile Note 3. I'm gonna buy it from them anyway cause it is about $100 cheaper than getting it from T-Mobile. But as I was browsing their twitter feed for any discounts, I saw that they had updated their warranty (Negricare) plans. I wasn't going to get on originally because I thought $100 down plus a $75 deductible was kinda high, but now that they are cheaper ($59 plus $50 deductible), I wonder if it's worth it now. It still covers accidental damage plus water, manufacturer's defects, etc. I have never broke my phone (though I have dropped it once or twice), but it's always when you think you are safe that crap happens. If anything happened to my delicious Note 3, I would be so depressed.
They just announced these changes today, so I don't know if anyone has had a chance to discuss this yet. Any thoughts would be appreciated.
http://www.negrielectronics.com/blo...rgo-major-redesign-in-favor-of-affordability/
https://negrielectronics.com/negricare-protection-plan-more-info
Upfront costs mean nothing if you have claim issues down the road. It's not "Negri" insurance it's offered by a third party under Negri's name. Read the T&C to find out who's behind it and see what their AM Best rating is. Also do a Google search to see what people's claims experience have been with the third party. I've had two devices totaled and received $1, 500 in compensation in a week for both claims from SquareTrade no questions asked. Personally, I'd stick to what I know. Good luck.
BarryH_GEG said:
Upfront costs mean nothing if you have claim issues down the road. It's not "Negri" insurance it's offered by a third party under Negri's name. Read the T&C to find out who's behind it and see what their AM Best rating is. Also do a Google search to see what people's claims experience have been with the third party. I've had two devices totaled and received $1, 500 in compensation in a week for both claims from SquareTrade no questions asked. Personally, I'd stick to what I know. Good luck.
Click to expand...
Click to collapse
Thanks for the reply. I will consider Squaretrade as well.
Techngro said:
So I was about to hit the button on a pre-order from NegriElectronics for my Unlocked T-Mobile Note 3. I'm gonna buy it from them anyway cause it is about $100 cheaper than getting it from T-Mobile. But as I was browsing their twitter feed for any discounts, I saw that they had updated their warranty (Negricare) plans. I wasn't going to get on originally because I thought $100 down plus a $75 deductible was kinda high, but now that they are cheaper ($59 plus $50 deductible), I wonder if it's worth it now. It still covers accidental damage plus water, manufacturer's defects, etc. I have never broke my phone (though I have dropped it once or twice), but it's always when you think you are safe that crap happens. If anything happened to my delicious Note 3, I would be so depressed.
They just announced these changes today, so I don't know if anyone has had a chance to discuss this yet. Any thoughts would be appreciated.
http://www.negrielectronics.com/blo...rgo-major-redesign-in-favor-of-affordability/
https://negrielectronics.com/negricare-protection-plan-more-info
Click to expand...
Click to collapse
Thank you for your interest. We simply offer the plans to provide the means to protect your purchase. We have recently partnered with Mack Warranty to back our NegriCare plans. Mack provides exceptional service throughout the claim, which is the #1 reason we chose them. We were able to negotiate costs with them to keep prices down for our customers. The plans are worth it, even if you don't need to file a claim - it's the 'peace of mind that' is worth the money down.
You're likely to find positive and negative reviews for all warranty/protection plan providers out there. It's best to purchase your plan from a trusted company, and what better company than the one that will sell you your device.
We hope to you enjoyed your shopping experience, and if you have any questions please visit our site. below are some useful links.
FAQ: http://negricare.negrielectronics.com/
About Us: http://negrielectronics.com/about-us
Live Support: http://negrielectronics.com/ (bottom left)
Techngro said:
So I was about to hit the button on a pre-order from NegriElectronics for my Unlocked T-Mobile Note 3. I'm gonna buy it from them anyway cause it is about $100 cheaper than getting it from T-Mobile.
Click to expand...
Click to collapse
How is it $100 cheaper from Negri than it is from T-Mobile? Did you see something I'm missing?
Sent from my Incognegro Jedi-Powered Note 2
After reading reports of how poorly Negri has treated customers who have ordered the T-Mobile version thus far, I would think twice about ordering from them.
Att.Fan1982 said:
How is it $100 cheaper from Negri than it is from T-Mobile? Did you see something I'm missing?
Sent from my Incognegro Jedi-Powered Note 2
Click to expand...
Click to collapse
I was wondering this too. Based on your image, NE is only $18.50 less than TMo. However, if the OP is also including the tax, then yes - NE is a lot cheaper. According to NE's FAQ about taxes collected, they only collect tax for orders that are shipped to the state of Nevada. I am in CA, so this will be a LOT cheaper for me through NE, since CA's tax is so high.
However, I am not jumping on the Note 3 just yet, until the actual true specs of the Nexus 5 are announced.
Yeah tax is the big killer in buying from the carrier. The savings from NE are worth it as long as they ship tomorrow as on their site. If they push the date later (like the AT&T version was to the 10th), I'll probably cancel and just pick it up locally.
Att.Fan1982 said:
How is it $100 cheaper from Negri than it is from T-Mobile? Did you see something I'm missing?
Sent from my Incognegro Jedi-Powered Note 2
Click to expand...
Click to collapse
Yeah, it's not just the tax, it's also the fact that I used a coupon code (NE20OFFCART) and got another $20 off as well as free shipping. So my total came to $668. T-Mobile with tax would probably be about $762. So that's why I said $100 cheaper, give or take.
Techngro said:
Yeah, it's not just the tax, it's also the fact that I used a coupon code (NE20OFFCART) and got another $20 off as well as free shipping. So my total came to $668. T-Mobile with tax would probably be about $762. So that's why I said $100 cheaper, give or take.
Click to expand...
Click to collapse
Thx for the coupon code, as I had missed this! =)
Bmerz said:
Thx for the coupon code, as I had missed this! =)
Click to expand...
Click to collapse
NP. You can hit the thanks button under my post.
bigmout said:
After reading reports of how poorly Negri has treated customers who have ordered the T-Mobile version thus far, I would think twice about ordering from them.
Click to expand...
Click to collapse
What have you heard? All I want is my device to arrive in one peace undamaged. As long as that happens I will give then a good rating.
Techngro said:
What have you heard? All I want is my device to arrive in one peace undamaged. As long as that happens I will give then a good rating.
Click to expand...
Click to collapse
Check out the last two pages of the pre-order thread:
http://forum.xda-developers.com/showthread.php?t=2437978&page=39
I was toying with ordering the T-Mobile model from them but don't think I will now.
bigmout said:
Check out the last two pages of the pre-order thread:
http://forum.xda-developers.com/showthread.php?t=2437978&page=39
I was toying with ordering the T-Mobile model from them but don't think I will now.
Click to expand...
Click to collapse
Yeah, to be honest with you, i'm kinda on Negri's side with this one. The main post (the one with the chat and email logs) that criticize Negri show that the guy was complaining about them not shipping as early as the 19th of September. Correct me if i'm wrong, but all of the carriers were saying October 1st-4th for availability. Negri had the expected ship date as 10-3, so i'm not sure what the guy was complaining about.
Now, they have changed the ship date to 10-10, but again, i'm not gonna go crazy because of this. I am saving almost $100 dollars after all. And with all the cancelled pre-orders, I might just get it earlier. lol/jk
Is it odd that official news said that Samsung wasn't going to release 16Gb versions, but Negri has them listed?
Also, from the Q&A:
Thank you for contacting Negri Electronics. We greatly appreciate you taking the time to browse our site and take interest in our units. This unit will not support 4G on T-Mobiles network. This unit will only support 2G speeds on T-Mobile. This unit has a Qualcomm Snapdragon 800. Feel free to contact us with any questions or concerns. Thank you and have a nice day.
Click to expand...
Click to collapse
I think I'm glad I spent the other $90 just to cozy up with Tmo. I like that they have iPhone users (and others) entirely dependent on them for support, hardware included, because I get that, too, not because I need it, but because USB ports, power buttons and other main board & plastic parts just don't last that long.
do we have confirmation that the tmob unit from negri has an unlocked bootloader and will work on att lte?
Techngro said:
Yeah, to be honest with you, i'm kinda on Negri's side with this one. The main post (the one with the chat and email logs) that criticize Negri show that the guy was complaining about them not shipping as early as the 19th of September. Correct me if i'm wrong, but all of the carriers were saying October 1st-4th for availability. Negri had the expected ship date as 10-3, so i'm not sure what the guy was complaining about.
Click to expand...
Click to collapse
Hmmm... good point lol. I think he was more pissed off at the perceived threat to delay his shipment because he complained to Google. But you make a fair point -- good catch.
Regardless, you can see several people canceled their pre-orders because of unreliable estimated ship dates and lack of customer service. I've given up dealing with online outlets because of similar hitches with another seller (not Negri) when buying my OG Note. It's left me gun shy lol.
Janis said:
Is it odd that official news said that Samsung wasn't going to release 16Gb versions, but Negri has them listed?
Also, from the Q&A:
I think I'm glad I spent the other $90 just to cozy up with Tmo. I like that they have iPhone users (and others) entirely dependent on them for support, hardware included, because I get that, too, not because I need it, but because USB ports, power buttons and other main board & plastic parts just don't last that long.
Click to expand...
Click to collapse
Wait What?!?!?!
There's no way that that is correct. It's a branded T-Mobile device (you can see it in the pic of the back cover). In addition, the heading of the listing says "Samsung Galaxy Note 3 32GB LTE (T-Mobile) (Unlocked)". Since it has LTE (T-Mobile) in the heading, I'm pretty sure it is LTE capable.
Also, the version that PCMag reviewed here (http://www.pcmag.com/article2/0,2817,2424853,00.asp) was a T-Mobile version, and it was the Snapdragon 800 version of the Note 3. They said that it was using T-Mobile LTE. Negri CSR probably just didn't know what they were talking about or made a simple mistake. There are two versions of this phone after all.
bigmout said:
Hmmm... good point lol. I think he was more pissed off at the perceived threat to delay his shipment because he complained to Google. But you make a fair point -- good catch.
Regardless, you can see several people canceled their pre-orders because of unreliable estimated ship dates and lack of customer service. I've given up dealing with online outlets because of similar hitches with another seller (not Negri) when buying my OG Note. It's left me gun shy lol.
Click to expand...
Click to collapse
Thank you for your note. We post "estimated" shipping date for this reason. They are estimated and we are not 100% exact on when they will arrive. If you called around to 40 different T-Mobile stores they would have less info than we provide. Our customer service isn't really "lacking" per-say, it's there, and we are doing our best to handle every request. The fact that some customers are angry with us isn't because of our customer service, it's because of the delay of their product. Customers reach out to us in the worst way, demanding a refund, threatening - however, we do all we can to keep the customer calm, respect their reasoning behind the aggression and try to settle them the best we can. Some have even threatened us if we didn't cancel their order - when they were never charged to begin with. It's a tough job, and no one is perfect, but don't give up on Online stores because of that. Give Negri a chance. The T-Mobile Note 3 is delayed, it happens. We don't do this intentionally - there is absolutely no benefit to it. Zero.
Everything we do is above board, honest and transparent. That's the way this company will always operate while it's under my command.
Ryan J. Negri - CEO
Negri Electronics, Inc.
bigmout said:
Hmmm... good point lol. I think he was more pissed off at the perceived threat to delay his shipment because he complained to Google. But you make a fair point -- good catch.
Regardless, you can see several people canceled their pre-orders because of unreliable estimated ship dates and lack of customer service. I've given up dealing with online outlets because of similar hitches with another seller (not Negri) when buying my OG Note. It's left me gun shy lol.
Click to expand...
Click to collapse
The intention was not to delay his shipment, it was about the resolution. If we could not reach a resolution it would affect his order of course, but the issue at hand is that since a claim was filed with Google, it is handled by an escalated department and not regular NegriCare.
We just hope that all customers understand that it's 100% better to come to us first, than file a claim. The claim form even says to contact us first - but this customer didn't feel that applied to him. Oh well. We deal with things as they come, and with the best possible mindset. We can't please everyone, but we can do our best to try. Sometimes that matters most.
Ryan J. Negri - CEO
Negri Electronics, Inc.
Hi, you probably read this article: http://www.androidpolice.com/2017/0...e-discount-many-leaving-customers-frustrated/
I am still waiting for my Galaxy S8 to arrive(Monday) and after receiving will need to send in my old trade-in device. Did any one have their trade-in denied or accepted? I know that Samsung values the rejected trade-in as $25 and isn't returning the old phone back to the customer even if they return the new phone.
I was planning on sending in a Note 2. It's in very good condition, with box and charger. I figured that may increase my chances of the $200 trade in offer.
I don't understand the appeal it would be more cost effective to sell your phone and then use that money towards the s8 instead of relying on Samsung's judgement on what is acceptable and what isn't.
I really don't feel bad for the ones buying cheap phones and trying to turn them in for 200 and only getting 25
Sent from my LG-H918 using XDA-Developers Legacy app
evo4g63t said:
I don't understand the appeal it would be more cost effective to sell your phone and then use that money towards the s8 instead of relying on Samsung's judgement on what is acceptable and what isn't.
I really don't feel bad for the ones buying cheap phones and trying to turn them in for 200 and only getting 25
Sent from my LG-H918 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have an old LG Optimus which is still in good condition and if Samsung won't accept it, I hope they at least give $25 back and I can always return the S8 back to them. The question is: will they give $25 back even if returning the Galaxy S8?
evo4g63t said:
I really don't feel bad for the ones buying cheap phones and trying to turn them in for 200 and only getting 25
Sent from my LG-H918 using XDA-Developers Legacy app
Click to expand...
Click to collapse
What's life like when everyone hates you?
I thought that trade-in was if you delivered an galaxy S7. When playstation 4 got out there was a deal like that, but in truth you had to deliver an Playstation 3 and 6 recent games to have a decent discount.
Hansoliv said:
I thought that trade-in was if you delivered an galaxy S7. When playstation 4 got out there was a deal like that, but in truth you had to deliver an Playstation 3 and 6 recent games to have a decent discount.
Click to expand...
Click to collapse
You get more money for the S7 ($300 I think) but it clearly stated $200 for ANY smartphone in really good condition. If you read the small print it basically said trade in values may vary. That means they pulled a fast one and are giving almost everyone $25. Once you've traded it in you're screwed because you'll get $25 and you can't get your old phone back. So trade in a phone worth nothing, at least you'll get $25 for it.
ccic2491 said:
You get more money for the S7 ($300 I think) but it clearly stated $200 for ANY smartphone in really good condition. If you read the small print it basically said trade in values may vary. That means they pulled a fast one and are giving almost everyone $25. Once you've traded it in you're screwed because you'll get $25 and you can't get your old phone back. So trade in a phone worth nothing, at least you'll get $25 for it.
Click to expand...
Click to collapse
Ah, ok. Thank you. Just a marketing move. For 25$ not even my Galaxy S3
Did anyone return items back to Samsung? This is the return policy, is it actually true: "Samsung Direct will accept, for return or exchange, defective or unopened merchandise purchased at Samsung.com/US..." So I can't open the Galaxy S8 if I want to return it?
Here is my personal experience. I ordered the S8 directly from Samsung. First the deal was $100 off, from $725 to $625. Then $200 with trade-in. I sent them my LeEco LeMax 2. I had always kept it a case and the screen was perfect. No scratches on the phone. They honored the deal, and I paid $425 for my S8. Actually $457 with tax. It did state in the fine print that they reserve the right to make the final judgement, so they could say this phone wasn't eligible, but I personally think this has more to do with people trying to pull a fast one by purchasing a cheap Walmart phone for $50-$100 and returning it for a $200 discount. If you are honest with them, they are honest with you. They want people to come back to Samsung. The overall sales numbers for the S8 has been down after last years fiasco with the Note. They are not looking to create another public relations fiasco.
jim262 said:
Here is my personal experience. I ordered the S8 directly from Samsung. First the deal was $100 off, from $725 to $625. Then $200 with trade-in. I sent them my LeEco LeMax 2. I had always kept it a case and the screen was perfect. No scratches on the phone. They honored the deal, and I paid $425 for my S8. Actually $457 with tax. It did state in the fine print that they reserve the right to make the final judgement, so they could say this phone wasn't eligible, but I personally think this has more to do with people trying to pull a fast one by purchasing a cheap Walmart phone for $50-$100 and returning it for a $200 discount. If you are honest with them, they are honest with you. They want people to come back to Samsung. The overall sales numbers for the S8 has been down after last years fiasco with the Note. They are not looking to create another public relations fiasco.
Click to expand...
Click to collapse
Thanks for your input! I have the same deal as yours and my new phone should arrive today. I do have an old LG Optimus which I would rate 8/9 out of 10 easily. Practically no scratches in overall, no dings, works perfect and battery life is long too. I could give it to my mom, but she likes her Nokia feature phone as she only calls on it. I just hope that Samsung will honor it because by my understanding it is in good working condition/order.
FAUguy said:
I was planning on sending in a Note 2. It's in very good condition, with box and charger. I figured that may increase my chances of the $200 trade in offer.
Click to expand...
Click to collapse
Do not send in your device, sell it yourself on eBay instead. I am one of the victims. Samsung.com just robbed my good conditioned, no dents no scratches, S6 edge and just thrown back $25 on my face. While I will buy Samsung products again, I will never do business with Samsung,com USA.
fleebugs said:
Do not send in your device, sell it yourself on eBay instead. I am one of the victims. Samsung.com just robbed my good conditioned, no dents no scratches, S6 edge and just thrown back $25 on my face. While I will buy Samsung products again, I will never do business with Samsung,com USA.
Click to expand...
Click to collapse
What do you think could be the reason for not honoring your phone?
ccic2491 said:
You get more money for the S7 ($300 I think) but it clearly stated $200 for ANY smartphone in really good condition. If you read the small print it basically said trade in values may vary. That means they pulled a fast one and are giving almost everyone $25. Once you've traded it in you're screwed because you'll get $25 and you can't get your old phone back. So trade in a phone worth nothing, at least you'll get $25 for it.
Click to expand...
Click to collapse
Yes, I am one of the victims. Samsung.com just robbed my good conditioned, no dents no scratches, S6 edge and just thrown back $25 on my face. While I will buy Samsung products again, I will never do business with Samsung,com USA.
Charkatak said:
Thanks for your input! I have the same deal as yours and my new phone should arrive today. I do have an old LG Optimus which I would rate 8/9 out of 10 easily. Practically no scratches in overall, no dings, works perfect and battery life is long too. I could give it to my mom, but she likes her Nokia feature phone as she only calls on it. I just hope that Samsung will honor it because by my understanding it is in good working condition/order.
Click to expand...
Click to collapse
When did you order yours? Mine has been on backorder since 6/23.
ccic2491 said:
When did you order yours? Mine has been on backorder since 6/23.
Click to expand...
Click to collapse
I placed the order on June 20th and then after an hour it started showing back-order. There was a delay in shipping and my order shipped on 29th.
Charkatak said:
What do you think could be the reason for not honoring your phone?
Click to expand...
Click to collapse
They said my S6 edge does not meet the "normal tear and wear" conditions., which, by Samsung standards if they have any, I don't think any devices would pass unless they are brand new.
jim262 said:
Here is my personal experience. I ordered the S8 directly from Samsung. First the deal was $100 off, from $725 to $625. Then $200 with trade-in. I sent them my LeEco LeMax 2. I had always kept it a case and the screen was perfect. No scratches on the phone. They honored the deal, and I paid $425 for my S8. Actually $457 with tax. It did state in the fine print that they reserve the right to make the final judgement, so they could say this phone wasn't eligible, but I personally think this has more to do with people trying to pull a fast one by purchasing a cheap Walmart phone for $50-$100 and returning it for a $200 discount. If you are honest with them, they are honest with you. They want people to come back to Samsung. The overall sales numbers for the S8 has been down after last years fiasco with the Note. They are not looking to create another public relations fiasco.
Click to expand...
Click to collapse
Why do morons keep making ridiculous insinuations that the consumers like me were "dishonest" and trying a "scam" ????
SAMSUNG IS THE ONLY SCUMBAG SCAMMING BECAUSE ALL THE PHONES BEING DENIED MET ALL THE REQUIREMENTS THEY PUT IN WRITING !!!!!!!
tt c6 said:
Why do morons keep making ridiculous insinuations that the consumers like me were "dishonest" and trying a "scam" ????
SAMSUNG IS THE ONLY SCUMBAG SCAMMING BECAUSE ALL THE PHONES BEING DENIED MET ALL THE REQUIREMENTS THEY PUT IN WRITING !!!!!!!
Click to expand...
Click to collapse
All I know is I have an S8 for $425. Sounds as though you didn't read everything thoroughly and now your pissed off.
FAUguy said:
I was planning on sending in a Note 2. It's in very good condition, with box and charger. I figured that may increase my chances of the $200 trade in offer.
Click to expand...
Click to collapse
Here is what I did when ordering an unlocked S8+
They unlocked S8 Plus is normally $850, got it for $470
1. 20% discount for students (search for Samsung student discount). Discount is based on full price.
2. Samsung $100 discount for unlocked phones (not sure if this is still available)
3. $200 trade-in credit
I placed the order last week, direct from Samsung. Website and CSR said it was back ordered 2-3 weeks, but a few days later I received the shipping notification and I received the phone today.
For the trade-in:
1. Called Samsung sales and spoke with a CSR. I confirmed that the $200 trade-in credit applies to a phone that (a) runs any verison of Android or iOS, (b) powers on and holds a charge, (c) does not have a cracked or damaged screen), and (e) has only normal signs of wear-and-tear. I confirmed with the CSR that any phone that meets these requirements would work, no matter how old or cheap. I also verified that minor scratches to the phone's screen or body were considered normal wear and tear and would not cause the trade in to be rejected. Finally, I recorded the phone call in case Samsung doesn't honor the trade-in.
2. With the above in mind, I purchased a brand new Alcatel phone from Walmart for $20. (can't post link, too new).
3. I will be sending the phone back to them tomorrow and I'll see what they do.
Other notes from my conversation with the CSR:
* Samsung's return policy is that items may be returned within 30 days. You have 15 days from *receipt* to initiate the return, and Samsung must receive the item within another 15 days.
* Officially, the item must be unopened to receive a full refund. Opened items are subject to a 15% restocking fee. The CSR told me that is is noramlly uncommon for Samsung to charge the restocking fee for items (even opened ones) that are returned in excellent condition, with all original accessories.
So far I like the phone, but not sure if I will be keeping it or exchanging it for a normal S8. I'm also not thrilled with the absence of a way to unlock the bootloader. This is my first experience with a Samsung phone and I kinds of just assumed that like my ZTE, an unlocked, non-carrier phone would have the bootloader accessible.