Database Users

[Q] 4.2 - Installing & Updating Apps no longer works

I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!

Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.

I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2

Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2

Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7

networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2

networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!

Wrong model on Play Store device list

I'm using Safestrap and I've installed two roms. One of them is a Google Play Edition that comes with a build.prop containing the SPH-L720 information for Google Wallet functionality. The other is Graviton 1.5 which is a build.prop that has the SGH-I337 information. When I first got the phone, I installed the GPE rom first, and then later installed Graviton. When I went to use the Play Store webpage to install an app, it had 'SAMSUNG-SGH-I337' listed as a device. After I booted into the other rom, the device name changed to SPH-L720. After switching back, after a few hours, the device on the Play Store went back to the I337. I've since booted into that GPE rom one more time, and once again, the device on the market has switched on me. It's been two days now, and I've been in Graviton the whole one, but it will not switch back.
I can't install any apps from the Play Store page, nor can I use the location or remote ring services.
Short of re-installing the rom, is there a way to force Google to update the device listing? I've tried clearing the Play Store and Play Services cache and data from the phone, but it didn't change anything. Will reinstalling the rom even help?

Edit your build.prop, carefully, to show your product number.

[Q] HELP! Galaxy S4 on MF3 | Play Store Crash

Hey, everytime I open my Google Play Store (which I had to get from the internet) it opens for a while, until I try to download something and then is crashes. After it crashes by trying to download something and I try to re-open it, it just crashes on startup and I get a message saying "Unfortunately, Google Play Store has stopped." So this has been happening since yesterday when I used Clean Master to clear up some space on my device, I also link some apps to play using Titanium Backup (don't know if that has anything to do with it) and I attempted to uninstall Google+, and was successful also I applied a custom patch to the Play Store when it worked using lucky patcher. I searched everywhere on the internet and the only solutions i could find are:
1) Clear Play Store and Google Play Services Caches.
2) Enable Download Manager (Which I can't seem to find but I'm not entirely sure on that one so I'll post screenies)
The download manager shown in the screen cap below has no enable or disable option with it)
3) Wipe Android Device completely (Which I did and problem still persisted)
4) Re-Flash ROM. (Which I also did and the problem still continues
So, Im on a completely stock firmware and as soon as I finish going through the setup process feeling relieved I see a notification in my notification shade from the calendar app stating that Google Play Services isn't enabled or something and when I click on the notification the phone fumbles for a second and then the calendar app crashes. After a few minutes, while I was searching for answers, I got my email notifications and everything seemed to be fine. UNTIL I installed the Google Play Store once again, only to have it open and my first attempt to download an app made it crash. And now I'm back to square one. I cannot find "Download Manager" at the bottom of my application list. But I do have two applications under "D" in the App Manager, both called "Downloads".
I'm able to install APKs off the browser just by downloading and installing as normal, and my accounts seem to be working fine. Except the error in the google account "sync error" followed by a message at the bottom of the screen saying sync services are currently unavailable. I'm able to use Youtube and other apps easily without a problem. The only problem is my Play Store. And yes I've already re-cleared the cache and even just cleared the data from both play services and play store in application manager. Problem still persists.
Previous Errors:
1) Device is not provisioned data services error (Which I assume I've fixed because I don't get that error anymore)
2) Google Play Services not supported by your device. (Whenever I opened Youtube, but that doesn't appear anymore)
I'm really out of options this time, I was stumped after I factory restored with ODIN successfully and still was unable to fix my problem. Could this be a Google problem or am I screwed? Really need answers, so THANK YOU VERY MUCH in advance.
DEVICE INFORMATION:
SAMSUNG SGH-I337
ANDROID 4.2.2
BASEBAND I337UCUAMF3
OFFICIAL DEVICE STATUS
Screenies:
tinypic.com/view.php?pic=ajxl09&s=8#.U7JUJpRdWSo

UPDATE: I was also able to find my "secdownloadprovider.apk" in my system/app but when I click install is says application not installed...
P.S: If there are any files you would like me to search my device for please say so, I'm becoming really desperate.

New problem
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?

kvdence said:
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
Click to expand...
Click to collapse
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE

DeadlySin9 said:
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
Click to expand...
Click to collapse
FIXED IT
After much searching for the problem I gave up and decided to try reloading the stock OS once more and it worked that time... I still have no idea what caused the problem...

Similar issue
Did you ever figure out what the problem was? I'm haing a similar issue with NI1. I'm using titanium backup to restore many of my apps and don't know if it's something I'm doing there that's causing the problem to keep coming back.
I've reloaded stock rom via Safestrap at least twice. But the problem is still there. I can't be certain but i think it may have to do with the syncing of contacts or data with google.

You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps

autonomousperson said:
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
Click to expand...
Click to collapse
Gapps package? This is the i337. There is no gapps package for the i337 on mf3 or nl1
Sent from my Nexus 5 using XDA Free mobile app

[Q] After Lollipop update the play store will no longer download or update anything

As the title suggests the play store no longer works on my g2. It is not rooted or modded in any way. Ive tried clearing the play store app along with google play services. That didnt work so i tried to factory reset still to no avail. Someone please help before i throw this crap away.

I'm afraid the same was happening to me, I went back to KitKat and installed CloudyG2 since I was on it.. You could also restore a back-up made using the LG PC Suite.
Good luck!

So i would have to go back to kit kat before doing the backup? And how would I go back to kitkat exactly?

Guess I was replying too early in the morning and wasn't awake just yet Let me explain:
If you would have updated to LolliPop using the LG PC Suite, it would've asked you if you want to create a back-up of your current installation. I meant you could restore this back-up.
If you don't, I've got another idea for you. But I gotta work this out first. Haven't got much time to do this right now, but I'll get onto it later if you want.

That would be great because i have no backup from kitkat so unless i can find a way to fix this im gonna have to get a new phone probably. I cant use 90% of my apps right now. Only google chrome, calling, and texting still work

Could you describe exactly what the Play Store does btw? Does YouTube still work?
For me the Play Store was just showing a blank screen and nothing else.. Just gotta be sure if you've got the same issues as me.

Youtube works fine for some reason. But the play store is working. I can see all the appd and everything, just whenever i try to update or download an app it just continuously says downloading and moves the bar non stop without any change until I stop it. Ive tried wifi vs data and have even let it try to download an update for google play services for over 24 hours.

Hmm that's another thing than I experienced.. But still flashing another ROM could be a solution, if you're fine with that.
However, I'd suggest you back up your current installation first. Either using the LG PC Suite or using a custom recovery. I personally wouldn't go through the hassle of installing a custom recovery when there's another, easier option, but that's up to you.
This is the way I flashed it back to KitKat (and afterwards to the Custom ROM Cloudy G2)
And pay attention, if you use this and something goes terribly wrong, it's at your own risk.
http://forum.xda-developers.com/showthread.php?t=2432476 (I used the KDZ Method)
If you've done that you're set to either flash a Custom ROM or keep your device on stock KitKat.
This is optional however, but I did it because I just like to experiment and tweak my phone
Let me now if you need any further directions, for example installing a Custom ROM

Having the same problem here too. After updating, can't use the Play Store. Tried cleaning cache, data and even removing Google account didn't help. Btw, does all your apps work, especially the ones downloaded from Play Store?

Google play services isn't compatible with your device?

Hi,
I have Note 3 SM-N9005 International Qualcomm.
Long ago my phone has updated to Android Lolipop 5.0 (from KitKat 4.4) - OTA update with stock
Used my phone for year and a half, and few weeks ago phone gets lag from time to time.
I decide to go to FACTORY RESET (firstly try backup and reset). All go well. Phone goes like new. No lag. Good performance
BUT: one thing, one little error broke my all google apps
When android goes to automatically update google apps like GMAIL, Google Now(google), hangouts, maps and many others, system says that first have to update google play services and then this ERROR :
Google play services isn't compatible with your device
I try to reset phone without backup. Same thing
Then I go very angry and decide to read more about custom ROMS and how they install
I installed TWRP 2.8.4 first. Then I download AryaMod V8.3 TW Lollipop Official BOJ6 and follow all steps to intallation (A) : Coming from any official TW 5.0
All installation goes well and the ROM work perfect.
There is no hangouts app(I know that is old and bla bla), gmail work properly, but google(now) and other software (like STRAVA) wants to update and still wants google play services to update first. AND SAME ERROR :
Google play services isn't compatible with your device
Tried to go application manager> google play store> uninstall updates
application manager>google play services> clear cache
remove google account and re-login
same error !!!
PLEASE HELP
and sorry for my ENGLISH

Download Google play services APK from apkmirror and install through it, same happened to me yesterday and it worked like a charm.

bilalirfan said:
Download Google play services APK from apkmirror and install through it, same happened to me yesterday and it worked like a charm.
Click to expand...
Click to collapse
Thanks. That worked for me

Hi !
I have the same problem as OP. I was on AryMod MM 6.0 v6 but GPS was a little problematic so I decided to go back to a stock rom. After a successful restore I couldn't access my google apps after update. I tried another stock firmware but got the same results. Older apks with .438 install correctly but the problem persists. I tried installing the latest apk from apkmirror but I get an error.

There are 27 variants of app on apkmirror, which one to download for n9005?

graczu said:
There are 27 variants of app on apkmirror, which one to download for n9005?
Click to expand...
Click to collapse
findout armv7 with 480 dpi

trying that rite now, will give feedback