Help Please Screen Leak - G2 Q&A, Help & Troubleshooting

There looks like theres ink leaked inside of screen. The touch seems to work but i cant see anything just ink and lines. Someone can tell me what i have to replace.

Its not ink, its pemanent screen damage. You can buy a replacement off ebay but make sure you pic the right one. I recommend using the tot or kdz method to return to stock and call lg. They replaced mine fore free. I told them i was playing games while charging and it got hot and restarted with black lines on the screen. If you have insurance or warranty they will replace it.
Question. Which variant of the g2 do you have?
Were you rooted?
Did you have twrp,cwm, or philz recovery?
And what rom were you on?

noidea24 said:
Its not ink, its pemanent screen damage. You can buy a replacement off ebay but make sure you pic the right one. I recommend using the tot or kdz method to return to stock and call lg. They replaced mine fore free. I told them i was playing games while charging and it got hot and restarted with black lines on the screen. If you have insurance or warranty they will replace it.
Question. Which variant of the g2 do you have?
Were you rooted?
Did you have twrp,cwm, or philz recovery?
And what rom were you on?
Click to expand...
Click to collapse
Thank you mate best answer i could have got very in depth, wish i read earlier ordered one for £30 so not bad.
Oh and i was on cloudy D802 love that rom. However i went to get in my car shut the door, just as it shut my phone fell out of pocket and just like that. Just got this phone because last one touch screen stopped. Thankfully LG G2 LCD + Digitizer was cheap . Unlike Xperia Z which wasn't worth repair.

Related

G1 aftermarket lcd finally!!!

If any of you have a busted G1 Screen CellularDR finally has the screen ava.
Check the screen out here: http://www.cellulardr.com/60H00152-00M.htm
and all parts here : http://www.cellulardr.com/products.php?cat=513
little high at 199.99
If its just your digitizer busted they also sale that with flex cable for 169.99
Nice thanks for the links!
Any chance anyone find a place to pick up the dev phone's back cover? I've been looking for a one and haven't been able to find one yet.
oDeACoNo said:
Nice thanks for the links!
Any chance anyone find a place to pick up the dev phone's back cover? I've been looking for a one and haven't been able to find one yet.
Click to expand...
Click to collapse
I would looooooooove one of those -- I'd gladly pay $50 for it
I Like the DEV Phones Glossy Keyboard, looks good on it. Although that does mean smudges out of this world lol. Have you looked into getting that design inscribed on the back of your cover?
Concerning back covers.
I have already ordered one from HTC to replace my grey one with a black one. Unfortunately they didnt have the white UK one. Why not order a replacement for 15 dollars and have it sent out and painted? I am sure it can't be more than 50 dollars when finished.
Brutal-Force said:
I have already ordered one from HTC to replace my grey one with a black one. Unfortunately they didnt have the white UK one. Why not order a replacement for 15 dollars and have it sent out and painted? I am sure it can't be more than 50 dollars when finished.
Click to expand...
Click to collapse
whats the link to the htc order site for like the battery cover or 3.5 mm plug
my de g1 rulz! got android on the back =)
00civicex said:
If any of you have a busted G1 Screen CellularDR finally has the screen ava.
Check the screen out here: http://www.cellulardr.com/60H00152-00M.htm
and all parts here : http://www.cellulardr.com/products.php?cat=513
little high at 199.99
If its just your digitizer busted they also sale that with flex cable for 169.99
Click to expand...
Click to collapse
Finally? This was posted at least one week ago. They don't seem to answer my emails so I don't know what to think. I find the replacements very expensive as well specially the digitizer. Personally find it very hard to wreck the LCD without wrecking the digitizer, which in that case will be very expensive to replace, over 360$. And that's if you replace the parts yourself.
Oh well It's good someone has these replacements parts but the screen has been on Ebay for much less, still no sign of the digitizer.
Sorry my phone has been out of commission for a while and decided to check the other day for parts and ran up on them. Decided to post the links...Oh well. I bought my bro's broken g1 for 50 bucks and put his screen in mine. Not sure what is wrong with his goes straight to the recovery mode and some keys dont work.
No problem. Good you managed to open the internals of your device. I can't remove the housing from the back.
Is it hard to take the g1 apart and put it back together. I scratched the housing and was thinking bout getting a replacement and transferring everything. But im scared i might mess sumthing up.
http://forum.xda-developers.com/showthread.php?t=468673
Probably not difficult for someone who has opened a lot of phones. This is my first time.
That sounds like a ripoff to me. You can get a decent 22" LCD for that price.
coolbho3000 said:
That sounds like a ripoff to me. You can get a decent 22" LCD for that price.
Click to expand...
Click to collapse
i agree, it's a gouge.
they know you are stuck, so mark it up 7 times
G1 Replacement Window Lens Digitizer Price Lowered
It looks like they heard you. I just checked it out and the Window Lens Glass with Touch Screen Digitizer is now available by itself and it is much cheaper. Check it out http://www.cellulardr.com/G1Digitizer.htm

My Touchscreen is not responding! What Now?

Hi everyone, after 18mths my HTC Touch (Elf) touchscreen has stopped working! I did a soft reset and hard reset, but now in the hard reset it asks me to touch the screen to setup Windows Mobile, however I cannot do it as the screen does not work!
There is no cracks or even scratches as I use the screen protector. I have been reading about LCD's & Digitilizers, but cannot work out which one I need..
Can someone please help me. I want to buy a kit off eBay to repair it but not sure exactly what I need.
Any help will be great!
Do you guys think US$200 is a good price for a HTC Touch Duel with no scratches, as new ? I can buy one for this price, but have never used a dual, and would love my original htc touch to be fixed...
About mine:
- 18mths Old
- No scratches or damage
- Slight corrosion on the plastic where sim card etc goes, not internally but just on the mirror type plastic there is slight green corrosion but it can clean off easily.
- never been in water or anything like that!
Touch screen does not respond to touches anymore, this happened over about 2wks.. it started to not work now and again, then it switched off automatically a couple of times over that period... now it is not responding at all for about 10 days now!
I took to vodaphone and it is out of warranty, I am insured, but it is a load of bullcrap to get insurance, and even if you do you still need to pay a premium of between $150-$275 (AU$) so i might aswell either juszt pay to get it fixed or do it myself.
Cancelling Insurance on this phone ASAP, never getting insurance ever again, only for the first 12mths if phone is over $1000
insurance is lame, and only benefits if phone is lost or stolen.
cheers any1 that can assist me!
You need a digitizer, about $20 from eBay, easy to replace, just see Service Manual for HTC Touch. Better still if you'll get the entire front faceplate with digitizer already attached, simply because it makes your life a lot easier, all you'll need to do it connect the digitizer and assemble the unit.
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
x86 said:
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
Click to expand...
Click to collapse
LCD is the screen itself, it shows the information, digitizer is responsible for the touch function. It is relatively easy to replace, simply because the design of the device allows for direct connection with no soldering involved. There is a service manual with photos floating around somewhere, I think even on this forum. Just search for it.
Thanks Enigma1NZ, I actually got a pdf of the dissasemble guide for the htc touch, so should be perfect, I just ordered a digitizer off eBay for only AU$13.60 inc. delivery, so that is awesome!
I got a call from my insurance company today, they want $175 excess if the phone is 'approved' for insurance, plus they kill the imei number too, i told her not to worry and I'm cancelling insurance (already paid $180 all up).... damn rip off, maybe okay while in warranty, but otherwise I will not be making that mistake again!
I will keep ya'll updated, and will be videoing me pulling apart & replacing so I will upload it 4 others too.
P.S enigma, love ur photos posted in myspace.. nice work
I love Touch for the simplicity and straightforwardness of its build, I was surprised the housing was so easy and reasonably cheap to replace (I am thinking of getting mine in red...or purple...). The worst digitizer replacement has to be for 1-gen Iphone and LG Prada. Blasted capacitive screens are the way of the future though and are pleasure to use.
Thanks, i got you added. Let us know how you went. Insurance companies are a bloody rip-off artists playing on our insecurities. I deal with them often when it comes to repairs. Makes no sense to insure after a warranty period simply due to technology depreciaton - you end up paying more in excess than the device is worth at the time.
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
I heard LG screens lose sensitivity over time.
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
jgaviota said:
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
Click to expand...
Click to collapse
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
barlw said:
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
Click to expand...
Click to collapse
Thank you!
I really appreciate your help!
x86 said:
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
Click to expand...
Click to collapse
Hi... I need your help, I need to change my digitizer, so I want to know you ordered only digitizer or one already fixed on casing as Enigma told you ??
Pls let me know..Thanks
Get a Digitizer and fix em on.

dust under the screen?

I have only been using this phone for about a week. has anyone has this problem and send it to htc to repair? does this cover under warranty??
This was a huge issue with my MT3G Slide. If I remember correctly, it is a warranty issue. You can send it to HTC or (not sure) I think T-Mobile will replace it. The problem is with the glue that holds the digitizer to the screen, it's crap.
Also, when you get your new phone go into a dark room and check for light leaks. Probably under the top shell so open the keyboard and look on the back side of the screen.
i have had my desire z for nearly 2 months now, no dust yet
I was in your spot a few weeks ago. Dust just magically accumulated under the screen one night. A few days later it bugged me so much I called T-mobile, explained that there is dust underneath the screen and that there is no physical damage on the phone. They sent out a replacement that night and I got it 3 days later. No issues no cost to me free shipping both ways.
They did this for me on a used phone I brought in too, so I'm sure there would be no issue getting yours replaced if its new especially.
chrisyeung88 said:
I have only been using this phone for about a week. has anyone has this problem and send it to htc to repair? does this cover under warranty??
Click to expand...
Click to collapse
I had the same issue caused by the screen not being aligned properly with the casing which left a 1mm gap between the the screen and casing allowing dust and fluff to seep through. It's a manufacturing fault so just send it back to htc. If you're rooted, best to unroot first, you don't want to give them any ammunition;, )
Stea1thmode said:
I had the same issue caused by the screen not being aligned properly with the casing which left a 1mm gap between the the screen and casing allowing dust and fluff to seep through. It's a manufacturing fault so just send it back to htc. If you're rooted, best to unroot first, you don't want to give them any ammunition;, )
Click to expand...
Click to collapse
did htc charge you? what is the procedure to take it back? and price for the courier?
chrisyeung88 said:
did htc charge you? what is the procedure to take it back? and price for the courier?
Click to expand...
Click to collapse
It's covered on warranty, you don't have to pay for anything, best to contact htc via email to keep a paper trail on things. They will send out a courier to pick up your phone, it's only a simple procedure so it shouldn't take long.
Stea1thmode said:
It's covered on warranty, you don't have to pay for anything, best to contact htc via email to keep a paper trail on things. They will send out a courier to pick up your phone, it's only a simple procedure so it shouldn't take long.
Click to expand...
Click to collapse
when i contact htc.... they said "At that stage the choice is given to either go ahead with the repair or have the phone returned. To have the phone returned a fee of approximately £20 for courier costs and the evaluation is applicable." which makes me slightly confused
you still have dust problem after the fix?
Had my g2 for like 4 month no dust. That's good am with T-mobile. They will replace your phone even if you have the the smallest problem.
Sent from my HTC Vision using XDA App
chrisyeung88 said:
when i contact htc.... they said "At that stage the choice is given to either go ahead with the repair or have the phone returned. To have the phone returned a fee of approximately £20 for courier costs and the evaluation is applicable." which makes me slightly confused
you still have dust problem after the fix?
Click to expand...
Click to collapse
I'm slightly confused myself, the way I interpret your text is that after evaluation should you decide not to have your phone repaired then they will charge you for courier costs to have your phone returned to you. Like I said previously it should be covered by warranty so you won't have to pay a penny.
After repair, the dust problem is soughted.
Depending on how bad the dust is...take your phone and repeatedly, but lightly tap it on a table...the dust particle will eventually, make it to the edge of the screen and get "stuck there" and you won't be able to see it anymore. At least, most of the time, it will.
verkion
Dust problem does get worse..... only time I am free enough to let htc collect my phone is easter....
Mm... I will try the tap method.......
Sent from my HTC Vision using XDA App
What a bummer, that's a long wait. Just so that you're aware it doesn't have to be your home address, you can use friends, family, work etc. address. The courier can just pick up/drop off even when you're not there.
Stea1thmode said:
What a bummer, that's a long wait. Just so that you're aware it doesn't have to be your home address, you can use friends, family, work etc. address. The courier can just pick up/drop off even when you're not there.
Click to expand...
Click to collapse
oo how?? as currently im living on student accommodation. don't really know how can i let them pick up. and prefer not to drop off bk at the accommodation office too
Have had my G2 since release and no dust yet
tried the tap method... but nothing happen..... dust is getting closer to centre now... as more dust gets in
I don't know if this thread is still alive, i hope it is.
Well, I got my G2 just about a couple of weeks ago. Got it off kijiji, cuz the gentleman who sold it to me told me that it has warranty till september 2011, i decided to buy it. It still does have warranty. It has got 2 problems, 1 with battery, the phone is s-off, rooted, and modded with CM Nightly RC1, and the battery just runs out very quickly, i have to charge the phone atleast twice a day. and 2nd is with he screen, it has got dust underneath, on right hand top corner, so i decided to call htc directly and find out if i can send the phone off for repair, and if i could get a replacement battery.
The girl on the other side was nice enough that she is sending me a new battery, so one problem will be solved, then I asked her if i can send the phone back to them to get it fixed.
I am actually worried about 2 things. One is how do I put the stock rom back on the phone? I am not a great modder and don't really know(i think little bit research will help, as i found this thread after search) and two is i am really afraid of htc charging me for something i might not have done. such as liquid damage. physically the phone looks great. no scratches or any sort of physical dent marks. but liquid damage is something really scares me out.
what should I do?
I need some advise from my fellow xda folks... Please help me out...
As far as i know, if you grab the official firmware from bell, (i assume bell because you said kijiji and that is normally canadian), load that up and make sure your recovery is stock, htc will not even know if you had a custom rom in it.
As for the water damage, there is usually a small white sticker where the battery usually sits. This sticker changes colour if it is exposed to excessive moisture. If this sticker is still white, then you are fine.
Sent from my HTC Vision using XDA App
Athrun88 said:
As far as i know, if you grab the official firmware from bell, (i assume bell because you said kijiji and that is normally canadian), load that up and make sure your recovery is stock, htc will not even know if you had a custom rom in it.
As for the water damage, there is usually a small white sticker where the battery usually sits. This sticker changes colour if it is exposed to excessive moisture. If this sticker is still white, then you are fine.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Not actually, i got the G2 off kijiji, the tmobile version which i use for my wind mobile sim card.
I called htc directly and the girl on the other side said the phone is fixable being in canada but i m just curious and concern about the charges they might apply to fix this... i asked her specifically that if i m in canada are you sure there will be no charge for me to pay? she said, we will require your credit card which has at least a dollar value on it, just for security(which i thought is weird as i have N1 i had to sent out for repair and they didn't ask for my credit card info... i asked her and she said N1 and G2 are two different cases handled by two different operational teams, they don't require info for N1 as its a Google phone, while G2 is sold by tmobile, my cc info they will use in case if there is any liquid or physical damage and i will have to pay for at least shipment back which is $35)
regarding the sticker, i can see a small white rounded sticker underneath the battery which is fairly white so far... i assume that's the one and doesn't look like it has changed color significantly, but I am still afraid - i think i might color blind... lol... i had a problem before with rogers bb bold, where i sent the phone in for repair and they said it has got liquid damage as the sticker has turned blue and i had to pay $250 for it...
That's the reason I need suggesions from ya'll people... how can I make sure my phone is damage free and can get the dust problem fixed?
i am really scared and totally confused...
creativedevil said:
Not actually, i got the G2 off kijiji, the tmobile version which i use for my wind mobile sim card.
I called htc directly and the girl on the other side said the phone is fixable being in canada but i m just curious and concern about the charges they might apply to fix this... i asked her specifically that if i m in canada are you sure there will be no charge for me to pay? she said, we will require your credit card which has at least a dollar value on it, just for security(which i thought is weird as i have N1 i had to sent out for repair and they didn't ask for my credit card info... i asked her and she said N1 and G2 are two different cases handled by two different operational teams, they don't require info for N1 as its a Google phone, while G2 is sold by tmobile, my cc info they will use in case if there is any liquid or physical damage and i will have to pay for at least shipment back which is $35)
regarding the sticker, i can see a small white rounded sticker underneath the battery which is fairly white so far... i assume that's the one and doesn't look like it has changed color significantly, but I am still afraid - i think i might color blind... lol... i had a problem before with rogers bb bold, where i sent the phone in for repair and they said it has got liquid damage as the sticker has turned blue and i had to pay $250 for it...
That's the reason I need suggesions from ya'll people... how can I make sure my phone is damage free and can get the dust problem fixed?
i am really scared and totally confused...
Click to expand...
Click to collapse
Ahh, just wanted to clarify since I didn't see any of the T-Mobile versions on Kijiji when I did my shopping.. If that's the case and you have the G2, then you should be able to pop by the T-Mobile site and grab the stock ROM off them. I also saw a list of stock roms somewhere on this site for the DZ/G2.
If the water sticker is whitish, then it's still good. As long as it's not red/pink or blue, those would be a sure sign of water damage.
The only reason why they would need a credit card, in my opinion, is for any unexpected charges that they would apply to it in the case of a necessary repair that is not covered under warranty. But other than that, I wouldn't know why else.
I hope you get it sorted out.
Regards.

How are the refurb warranty exchanges?

I noticed last week, that on cold days my g2's earpiece speaker sounds REALLY distorted as if it was blown. When I got this phone (it was a new replacement for my G2 that turned of when GPS activated), I noticed that the screen was sorta washed out and greenish compared to my old G2 (and my bro's G2, at that!).
However, the hinge felt fine and all, so I told the rep how I felt (that it wasn't bad enough to warrant another exchange but it annoyed me), and he said he'd make a note about it for future reference...
That, and this speaker thing have me.. and last night I used my bro's G2 - the screen seemed SO MUCH better that I've finally decided I might as well get an exchange.
I'll probably end up with a refurb anyway, so .. how are they? Does T-Mobile just send out other people's used broken phones like I have a feeling they do? Do they actually bother to make them like new? Or are they ever scuffed or whatever? Just curious.. thanks!
I just got one in the mail on Friday and it was fine except for one very small scratch on the back close to the camera. And it is very small, and it does not affect anything at all.
One thing that I did not know is, they do not include memory cards on the phones if you get it through warranty. I wish I would have known that, because I would have kept mine from the phone I sold.
Other than that, it does not come in a G2 box, it is a white box with no markings except the sticker with the IMEI number and stuff. The phone did have plastic over the screen and all accessories were in original packaging.
99formulam6 said:
I just got one in the mail on Friday and it was fine except for one very small scratch on the back close to the camera. And it is very small, and it does not affect anything at all.
One thing that I did not know is, they do not include memory cards on the phones if you get it through warranty. I wish I would have known that, because I would have kept mine from the phone I sold.
Other than that, it does not come in a G2 box, it is a white box with no markings except the sticker with the IMEI number and stuff. The phone did have plastic over the screen and all accessories were in original packaging.
Click to expand...
Click to collapse
weird. Htc and tmobile only send the phone for replacement phone. They don't send u accessories, battery, battery cover. You're suppose to take them apart and keep it before you send it in for replacement.
Sent from my HTC Vision using Tapatalk
Just tell them the refurb is having so and so problems and they'll send out another one at no charge.
Sent from my T-Mobile G2 using XDA App
eunkipark92 said:
weird. Htc and tmobile only send the phone for replacement phone. They don't send u accessories, battery, battery cover. You're suppose to take them apart and keep it before you send it in for replacement.
Sent from my HTC Vision using Tapatalk
Click to expand...
Click to collapse
Mine might have been different because I used the handset protection warranty, and not the manufacturer warranty. If you go through Asurion, they send it out like mine was.

Broke my S4's screen/digitizer, what should I do?

Yesterday my Spigen case broke, the little plastic part that surrounds the rest of the case/phone. Of course later that day I dropped my phone and it must have hit right where it was partly exposed, breaking the screen and digitizer.
The phone still boots up and works fine, I just can't get the screen to turn on. I'm actually not sure what exactly is broken, if the screen AND digitizer are busted or just the screen so that it doesn't turn on.
I guess I need to get a screen+digitizer from ebay and try my luck and replacing. I was going to go out today and pay full price for an S5 or LG G3, but now that I'm reading so much about all these new 805 Snapdragon based phones possibly coming, I think I'd rather just wait.
My options are use my old Droid X2, fix the S4 and wait, or just buy a new phone and fix the S4 whenever I feel like it.
On that subject, how do I go about getting my X2 back on as my primary phone with Verizon? I guess I can try to get in a chat with them.
If you have lost display as well, then the digitizer is shot. So you've got to replace the whole unit instead of just the glass. Costly thing, that. I've got an S2 with that issue that isn't with fixing, as it'll still cost around AUD$200 to get a new one. Ideally, I'd get a phone that died from other issues and use it's screen, but that's effort.
I'd probably recommend holding off and getting a new handset. Although the repair may still be worth doing if the parts are cheaper where you are.
@berfles
AMOLED panel is broken, you can only buy the whole part already assembled (glass+digitizer+panel+bezel+home key/touch keys' leds). Here in Italy (on eBay) costs about 120€ original, and is very very simple to change, you can also look on iFixit guide
you can change it, there are many digitizers to buy on ebay/aliexpress etc
@maciekck
berfles said:
I just can't get the screen to turn on.
Click to expand...
Click to collapse
As I previously said, AMOLED screen is broken. I'm a technician and I see this kind of things everyday
Inviato dal mio GT-I9505
Thanks, I've decided to just buy an S5 or G3, no way I'm spending $180 for a screen/digitizer when I can just buy a new phone for less than $100.
berfles said:
Thanks, I've decided to just buy an S5 or G3, no way I'm spending $180 for a screen/digitizer when I can just buy a new phone for less than $100.
Click to expand...
Click to collapse
You mean a clone of S5 or G3?
ongbac said:
You mean a clone of S5 or G3?
Click to expand...
Click to collapse
Eh? No, the phone with an upgrade.

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