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Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
no luck
todorovic said:
Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
Click to expand...
Click to collapse
Come on guys please help me im super desperate
todorovic said:
Come on guys please help me im super desperate
Click to expand...
Click to collapse
I switched from iphone 4 to S4 too. Didn't encounter such problem.
Try full wipe your phone using custom recovery, and flash latest stock rom. If problem still persist, it might be hardware problem.
I recommend this custom recovery.
lzk123 said:
I switched from iphone 4 to S4 too. Didn't encounter such problem.
Try full wipe your phone using custom recovery, and flash latest stock rom. If problem still persist, it might be hardware problem.
I recommend this custom recovery.
Click to expand...
Click to collapse
I did a full flash with the latest firmware and kernel
i though about it but would the hardware issue be fixed with a reboot?
todorovic said:
I did a full flash with the latest firmware and kernel
i though about it but would the hardware issue be fixed with a reboot?
Click to expand...
Click to collapse
Not full flash. What I meant was FULL WIPE. You have to flash custom recovery like the one i recommended, and clear dalvik, cache, /system, /data, /preload. This will ensure everything is cleared and that firmware you flashed will not be affected by leftovers from previous firmware.
nope
lzk123 said:
Not full flash. What I meant was FULL WIPE. You have to flash custom recovery like the one i recommended, and clear dalvik, cache, /system, /data, /preload. This will ensure everything is cleared and that firmware you flashed will not be affected by leftovers from previous firmware.
Click to expand...
Click to collapse
Tried it and it does exactly the same. I make a call, and if i lock the phone straight away. there is no sound in the next call i make
dumbest fix
todorovic said:
Tried it and it does exactly the same. I make a call, and if i lock the phone straight away. there is no sound in the next call i make
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Click to collapse
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
i9505 Sound Problem
todorovic said:
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
Click to expand...
Click to collapse
I have the exactly same phenomena on my new Samsung S4 i9505.
Took it to the lab , and they have replaced the "Ringer" hardware , but it did not help .
I tried changing it today to WCDMA Only , but I doubt if this will help . Don't believe in miracles .
The next thing to do is a Hard Reset and install OS from scratch .
If anyone knows the solution please advise .
Tx ,
Udi
someone have solution for that issuu?
hi,
i have the same Problem.
i did hard reset, i had try to change wcdma and i had install few differents rom but still not working.
only on Cellular calls i cant hear and be heard, but in TANGO,SKYPE and VIBER i can talk.
and i dont have warranty.
someone have solution for that issuu?
=(
sagi1952 said:
hi,
i have the same Problem.
i did hard reset, i had try to change wcdma and i had install few differents rom but still not working.
only on Cellular calls i cant hear and be heard, but in TANGO,SKYPE and VIBER i can talk.
and i dont have warranty.
someone have solution for that issuu?
Click to expand...
Click to collapse
has any1 found a fix?
Its been happening to me on the s4 active
I bought this phone unlocked in NYC, i dont live in America.
its getting worse and worse,
i make a phone call and people dont hear me, or they hear a heavy noise, and i dont hear them aswell
the guy on the store told me i had a 1 week warranty with the store and a year with Samsung.
im about to do a factory reset and hope it gets fixed.
resetting the phone used to work now it doesnt.
HELP
S4 call problem's fix
Hi guys.. I found what causes the problem, it's Viber and Tango they take over the phone calls so you have to remove them and it will work again. It's supposed to work immediately but if not restart your phone hope it helps
nanasmart said:
Hi guys.. I found what causes the problem, it's Viber and Tango they take over the phone calls so you have to remove them and it will work again. It's supposed to work immediately but if not restart your phone hope it helps
Click to expand...
Click to collapse
I am experiencing the same issue, and i also doubted viber, however some friends has viber installed and arent having any problem.
todorovic said:
dumbest fix ever, but its been ok since Friday. Went to mobile networks, and changed network mode to WCDMA only. and Its been fine since. Thank you for your replies!!
Click to expand...
Click to collapse
Ok i had the same issue here too. To test if it was my in call receiver i recorded my voice using the phone's voice recorder - and sure enough I could here the loud crackling noise that people on the other end claim they hear. Really strange because the call is fine if I use my (wired) headset or put the call on speakerphone.
I followed the advice on here and changed the network mode to WCDMA and all is well so far. crackling noise is gone and even the voice recorder is working fine now. I'm on Three Mobile UK (like OP). I think theres something up with the way the phones modem interacts with their signal/equipment. Hopefull thats the last I see of that issue. Fingers crossed,
I9505 Sounds fix
todorovic said:
Hi guys i need your help because i'm a super noob,
I'm new to the samsung/android world. I've been an apple fan boy and decided to switch.
I bought a samsung galxy s4 i9505 it was on 3 UK. The phone works fine but after a few calls, I can't hear the other person and they can't hear me. When I restart the phone it works fine again and then after a while it does it again. I updated the phone and also restored it to factory settings. Do you have any idea what could be causing the problem? I will be forever grateful if you guys can help me!
Thank you all in advance.
Mike
Click to expand...
Click to collapse
Ok here is what worked for me to get all sounds back working on your gs4 first thing is to get hold of a stock unlocked Rom i9505XXUEMJ7 flash this in Odin 3.0.7 by putting the phone into download mode Switch phone off, HOLD DOWN HOME, POWER, VOLUME,DOWN, BUTTONS all at the same time till you see green Android open Odin up plug in cable click on PDA search for the i9505XXUAEMJ7.MD5 you downloaded it might take a few mins for Odin to find it once it has just click on START and let it do its thing DONT DISCONNECT while going through this process when its finished then like you did in Odin flash the (open recovery TWRP.tar) the same way only take like 10 sec it will reboot itself. Now after it starts up if you have a backup in ex-sdcard restore to that custom rom flash it let it boot up now your going to see in the bottom left hand corner safe mode, now try your volume keys on side of phone if you hear sounds then your good to go, now all you have to do then is reboot phone and when it comes back on everything should all be back to normal. Hope this helps
I am also facing same problem. Is it hardware problem? I am on warranty, if hardware problem it may replaced by samsung. Please advise.
I Have The Same Problem!! Cant Hear Calls!!
Was this ever solved I'm experiencing the same issue. I cant hear callers or even the ringing when calling people. The weird part is it works when hooked up to my bluetooth in my car. If I restart my phone it will work for a little while then the issue comes back. I restored to factory settings and flashed AT&T's stock firmware still no luck. Someone please help!!!
any luck?
I was in a vibercall with my friend and heard some weird sounds like the ones when u tried to connect to internet in the olden days. Since than I am unable to hear a word and the other party as well can't hear nothing on a cellular call(viber and Skype etc working fine means no hardware issue, antenna is fine as the call connects perfectly and sms sent and received promptly). I reset my phone after backing up with samsung kies which was a headache in itself. After the reset problem persists but when I changed my sim card problem was solved but that didn't last long after a few minutes the glitch was still there. So its been more than 4 days now I am using S4 Active kindly let me know if you guys found any solution or else I will just hit to the repair center.
And if any custom rom than please note its s4 active i9525.
Thanks
NO voice During call
hi guys
i have a problem with my s4 9505, i cant hear voice during network but i can hear voice on whatsapp/skype.
I have tried rebooting, even i switched to previous OS 4.4.2 , but in vain.
please suggest some solution
Hello xda, I have this strange issue on stock touchwiz lollipop. I understand that when the phone is on LTE, a switch needs to be made to 3G in order to receive or make a call, and the phone automatically does that.
What my issue is, when i receive a call, the network changes to 3G but it actually takes a while before my phone starts ringing, whereas on the caller's end the phone is already ringing. In other words it takes the caller 2-3 rings before my phone actually starts ringing. I dont think its a modem issue because this issue doesnt exist on CM 12 or any other non-touchwiz based roms. Any ideas?
P.S. i did use search, did not find anything similar to this.
P.P.S. it would also be great if someone could reproduce this issue and confirm.
I would still try to change the modem and see if it changes anything. Besides that I have no clue.
Lennyz1988 said:
I would still try to change the modem and see if it changes anything. Besides that I have no clue.
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Click to collapse
Tried different modems too.. Sadly no avail. Can you reproduce this?
TheAwesomeBit said:
Tried different modems too.. Sadly no avail. Can you reproduce this?
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Click to collapse
No I cannot. I'm running CM
Lennyz1988 said:
No I cannot. I'm running CM
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Click to collapse
oh yeah i should have realised. Hope someone else replies soon!
This is very frustrating.
I use my phone for calls between 3-5 hours a day. I've been having this issue where I'll be on a call and after some time (ranges between 2-10 minutes) I can continue to hear people but they can't hear me. I use the Samsung headphones with a built in mic to talk. I'll notice that they can't hear me, I'll unplug the headphones and they still can't hear me. I hit speaker phone and still can't be heard. I end up hanging up and calling back. This happens about 30% of the calls I'm on. I also bought other Samsung headphones and the problem persists. It's also not always with my headset. I've had this muting issue happen while talking directly on the phone.
Here is the kicker. I'm on my 3rd s6 edge+ and I've had the problem with all 3!! My first phone the microphone by the speaker stopped working. My second one started having the same issue with the mic. But all three had the same exacting muting issue.
Anyone else in the same boat? Any suggestions on fixing this?
Thanks
mikeysweet said:
This is very frustrating.
I use my phone for calls between 3-5 hours a day. I've been having this issue where I'll be on a call and after some time (ranges between 2-10 minutes) I can continue to hear people but they can't hear me. I use the Samsung headphones with a built in mic to talk. I'll notice that they can't hear me, I'll unplug the headphones and they still can't hear me. I hit speaker phone and still can't be heard. I end up hanging up and calling back. This happens about 30% of the calls I'm on. I also bought other Samsung headphones and the problem persists. It's also not always with my headset. I've had this muting issue happen while talking directly on the phone.
Here is the kicker. I'm on my 3rd s6 edge+ and I've had the problem with all 3!! My first phone the microphone by the speaker stopped working. My second one started having the same issue with the mic. But all three had the same exacting muting issue.
Anyone else in the same boat? Any suggestions on fixing this?
Thanks
Click to expand...
Click to collapse
Doh. I dont know which firmware/rom/kernel you're running but maybe you should wipe cache/dalvik or clean re-flash.. If already rooted, give a try a custom kernel. Hope you solve it. Thanks.
I have the exact same issue, except my call quality is poor and calls drop a lot as well. Im on my 3rd phone as well. All the issues have followed me on the phone. T mobile told me that I would have to wait for the marshmallow update since its a known issue with the phone and it should correct it. I told them it wasnt a good answer so they are sending me a new sim card to try out and see if that helps. Personally I hope it doesnt so I can get a new device
Konsstantine34 said:
Doh. I dont know which firmware/rom/kernel you're running but maybe you should wipe cache/dalvik or clean re-flash.. If already rooted, give a try a custom kernel. Hope you solve it. Thanks.
Click to expand...
Click to collapse
Oops!
I'm running completely stock, no root/rom/kernel changes at all:
Build# LMY47X.G928AUCU2AOJ1
Android: 5.1.1
Kernel Version: 3.10.61-5921265
bb4ninja said:
I have the exact same issue, except my call quality is poor and calls drop a lot as well. Im on my 3rd phone as well. All the issues have followed me on the phone. T mobile told me that I would have to wait for the marshmallow update since its a known issue with the phone and it should correct it. I told them it wasnt a good answer so they are sending me a new sim card to try out and see if that helps. Personally I hope it doesnt so I can get a new device
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Click to collapse
Ugh. It's going to take forever for Marshmallow to come out. First Samsung needs to rip it apart, then AT&T before it gets to me.
Let me know how the SIM change works for you. That's one thing I've yet to try.
mikeysweet said:
Oops!
I'm running completely stock, no root/rom/kernel changes at all:
Build# LMY47X.G928AUCU2AOJ1
Android: 5.1.1
Kernel Version: 3.10.61-5921265
Click to expand...
Click to collapse
Umm. I see thats AT&T, isnt it? If so, you have got locked bootloader etc, I dont have proper info about it sorry. I prefer you to try something like wipe cache/dalvik etc but it may bricks your phone. So you better ask that in AT&T Forum Good luck.
Edit: I saw your post after posted mine lol. I've simfree g928C btw.
Hello, I bought Huawaei nova plus on 24/2/2017 in Amman Jordan. However I have problem with the sound when making a call using SIM card the sound is becomes unclear making it impossible to hear the other person while the other person can hear me clearly. This problem happen just when making ordinary calls but not with internet call. I went to the service center and they said it was a software problem and they updated it but the problem didn't go away. Can you help me
HusseinSuhail said:
Hello, I bought Huawaei nova plus on 24/2/2017 in Amman Jordan. However I have problem with the sound when making a call using SIM card the sound is becomes unclear making it impossible to hear the other person while the other person can hear me clearly. This problem happen just when making ordinary calls but not with internet call. I went to the service center and they said it was a software problem and they updated it but the problem didn't go away. Can you help me
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Click to collapse
Hi there, welcome to XDA! Please post here: https://forum.xda-developers.com/nova-plus
Moderation note: The thread got moved to the Q&A section of the dedicated device forum.
Does it happen with speaker phone also? Have you tried a different SIM card just in case?
did you update to the latest firmware? this use to happen a lot with my phone when I first bought it, but after a firmware update, it works like a charm
HusseinSuhail said:
Hello, I bought Huawaei nova plus on 24/2/2017 in Amman Jordan. However I have problem with the sound when making a call using SIM card the sound is becomes unclear making it impossible to hear the other person while the other person can hear me clearly. This problem happen just when making ordinary calls but not with internet call. I went to the service center and they said it was a software problem and they updated it but the problem didn't go away. Can you help me
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Click to collapse
Hi. I have the same problem. There is no purity of voice. It's annoying. Huawei Maimang 5 MLA-AL10
Hi all,for now there is one way to fix it, update to beta b130 or b330 , this version has no problem with voice in call, for can-l11c10 it fix this problem in many devices,search firmware for your model. Radio version 00038.
wangdaning said:
Does it happen with speaker phone also? Have you tried a different SIM card just in case?
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Click to collapse
Its happen with speaker phone, head sets, Bluetooth and normal speaker. I changed my simcard but im still with same company. And nothing has changed
paulocar said:
did you update to the latest firmware? this use to happen a lot with my phone when I first bought it, but after a firmware update, it works like a charm
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Click to collapse
Yes the service center updated my phone with latest firmware as they said (Android version 7) but nothing is changed.
Temanyan said:
Hi all,for now there is one way to fix it, update to beta b130 or b330 , this version has no problem with voice in call, for can-l11c10 it fix this problem in many devices,search firmware for your model. Radio version 00038.
Click to expand...
Click to collapse
How can I do this update?
HusseinSuhail said:
How can I do this update?
Click to expand...
Click to collapse
https://forum.xda-developers.com/nova-plus/how-to/c432b320-android-7-0-available-try-t3527084
Temanyan said:
https://forum.xda-developers.com/nova-plus/how-to/c432b320-android-7-0-available-try-t3527084
Click to expand...
Click to collapse
Manual for CAN (Nova)!!!! He needs MLA version!!
Temanyan said:
https://forum.xda-developers.com/nova-plus/how-to/c432b320-android-7-0-available-try-t3527084
Click to expand...
Click to collapse
Thank you alot. I went to the service center yesterday and they solved the problem by downgrading the firmware.
stas30 said:
Manual for CAN (Nova)!!!! He needs MLA version!!
Click to expand...
Click to collapse
This link for examle,how to update. Search firmware version for needed device and update it)
I have problem with the sound when making a call using SIM card the sound is becomes unclear making it impossible to hear the other person while the other person can hear me clearly. This problem happen just when making ordinary calls but not with internet call. What's wrong with Huawei????????????????????????????????????????????????????????????????????????????????????????????
I have a OnePlus 6T with Oxygen OS 9.0.11, no root.
The phone worked perfectly until yesterday, when I was having a call and suddenly I began hearing a very unpleasant noise coming from the top speaker. Even after the call ended, I could still hear it and even at this time I do it too. It is not by any means loud, I can only hear it when my ear is really close to the speaker, typically when I would place my phone on my ear to take a call. The problem is that it is always there in the background. I must also mention that the phone didn't suffer any physical damage.
The sound itself is not a continuous beep. It interrupts at some times and it sounds like radio interferences or static, but of high pitch. Coil whine is similar to this noise too.
Now, I have tried rebooting the phone and turning wi-fi and mobile data on and off. As soon as the phone powers off, the noise disappears. But immediately after I start it, the sound begins as well, so I thought it may be a hardware issue. But then I played with the camera. When inside the camera app, if I switch to the front camera and place my ear next to the speaker: magic! The noise seems to disappear. If I exit the camera app, however, it returns.
I've already spoken with those at OP support, and after recommending a factory reset they suggested I should send it for inspection. The problem is that I need the device and can't have it away from me for a week.
What do you think? Have you ever heard of issues like this one? Should I downgrade the software to an earlier version?
I have the same problem , and a lot of users of 6t have this problem, i decided not to send it to service center and I stopped paying attention to it
lwajer said:
I have the same problem , and a lot of users of 6t have this problem, i decided not to send it to service center and I stopped paying attention to it
Click to expand...
Click to collapse
How long have you been noticing it for? Did you also encounter it on earlier versions of the OS?
I don't have any issues with the earpiece. You might try to reboot your phone into the stock recovery and clean the system catch that might help!
Caltinpla said:
I don't have any issues with the earpiece. You might try to reboot your phone into the stock recovery and clean the system catch that might help!
Click to expand...
Click to collapse
Tried that already... no effect . Now I've just factory reset the phone and the buzz is still there. Nothing seems to work, I guess I'll just have to get used to it.
unowen1 said:
How long have you been noticing it for? Did you also encounter it on earlier versions of the OS?
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Click to collapse
Since i bought the phone. I wrote about it with support of oneplus and even with the bug department but nothing in the system did not find, I was instructed to send a phone to the service but not somehow very irritating because you can not hear it when you do not have a phone very close to your ear.
unowen1 said:
Tried that already... no effect . Now I've just factory reset the phone and the buzz is still there. Nothing seems to work, I guess I'll just have to get used to it.
Click to expand...
Click to collapse
It appears you have a hardware related defect phone so upgrade or downgrade your OS won't help!
Had a similar issue with a Samsung phone once. Hardware fault; warranty service was the only solution.
Caltinpla said:
It appears you have a hardware related defect phone so upgrade or downgrade your OS won't help!
Click to expand...
Click to collapse
Yes, that's what I'm thinking too... Though, I don't get why it started doing it so randomly. I've used the phone just fine for one and a half months and it worked perfectly. Now, after no damage whatsoever, this noise appears... strange.
Is the problem solved? I've the same issue with my OnePlus 5T.
OP5T_25 said:
Is the problem solved? I've the same issue with my OnePlus 5T.
Click to expand...
Click to collapse
No, the problem is still there. However, I can still only hear it when the camera is not active. While in the camera app the noise disappears.