Cant download from google play store over data/mobile - G2 Q&A, Help & Troubleshooting

As my title says, I cannot download any apps from the google play store while on data connection. It says downloading and the progress bar just waves back and forth...but nothing downloads. It only works while on WiFi.
I've wiped its cache, data, uninstalled updates.
I've made sure app data is synched in accounts setting.
I'm running cloudy G3 2.0 with dorimanx kernel.
I've never has this problem before...so weird.
Any ideas?
Thanks.
Edit: well I figured it out. In my mobile data settings, I had "media" background data restricted, which preventer the download manager from engaging when the play store app needed it.

Related

Unable to download from Android Market Place

Hi,
I am unable to download anything from Market Place.
Whenever I want to download anything from Market Place, the tab will show "Download".
However, even when I press download, I was always prompted the error message, "Error proccessing purchase". I would like to state that I am downloading free app, not paid app.
I have to do a workaround, by going to web-based Market Place to "Install" the app.
Afterwhich, when I go back to my Market Place, the same app which I had problem downloading would be shown "Install", instead of "Download".
And when I click on "install", the download will go through with nowproblem.
At the same time, I have no problem updating all my exisitng apps.
I have tried clearing the data, but the problem still persist.
May I know what would happen if I do a factory reset?
Can I do a Titanium Backup and do a factory reset after that?
And if a factory reset, doesn't help, I'll just restore my system data.
Thanks guys, hope someone can help.
Are you on the stock Rom?
This has happened to me also, a solution (that didn't work for me) was to remove your google account, clear the cache and market data, then re-add your google account. I still have the problem but I have a google account and a google apps account, when the downloads don't work on my google account, I just use my google apps account.
I had this happen too, I did the same as the above post^
The market has been acting up the last few days...I guess they are getting ready for the ICS release...coming in the next few weeks...
mingocr83 said:
The market has been acting up the last few days...I guess they are getting ready for the ICS release...coming in the next few weeks...
Click to expand...
Click to collapse
I've not noticed any problems lately (beyond the usual having to refresh a few times to get a page to load, and having to power cycle or disconnect and reconnect wifi to get an app to start installing).
I had this exact issue about 5 weeks ago.
After exchanging emails with Google Tech folks, it was determined that my Google Talk account had logged out.
They said that your market is tied to your google talk account.
I went through, deleted everything, re-added my google account, and made sure the GTalk was working, and bam, market began working.
I have a google apps account too.
Thanks guys for the response.
I tried removing my google account, cleared the cache and data, and re-added my google account, it still failed to work.
This is really frustrating. However, I was able to download Angry Bird Rios just now.
The funny thing was, the tab was showing "Install", instead of the usual "Free".
I am thinking that the probable reason why it was showing "Install", instead of "Free" was because I used to have this game in my account.
eyz said:
I am thinking that the probable reason why it was showing "Install", instead of "Free" was because I used to have this game in my account.
Click to expand...
Click to collapse
Correct.
knoxploration said:
Correct.
Click to expand...
Click to collapse
but i am still getting nowhere with all the solutions provided.
jus tried to log in the my google talk account, it's still the same.
now i am seeing viber with the "Install" tab on my Market, whereas the rest of the other apps are showing "Free".
I had the same issue, and the only way I was able to fix it was with a factory reset. I backed up all of my non-system apps with Titanium Backup, then wiped my data. When going back to restore apps and data, just let the Market re-download any apps you have backed up to your account, and use Titanium Backup only to restore the missing apps and data.
That would be my next suggestion. Complete backup, wipe, and reinstall. Once reinstalled, be careful not to click install more than once on an app -- this seems (to me) to cause instability. If an app doesn't start installing a few seconds after you hit the install button, disconnect and reconnect your wifi. If that doesn't clear it (although it always does, for me) an alternate method is to completely cold-boot the tablet.

[GT-S6102B] DownloadManager consuming my 3g background

Hi all,
I'm using my old S6102 while my cell phone doesn't return the warranty. I have seen that my daily 3g data packet (50MB) has finished very fast, and only use whatsapp. Some background process is consuming my 3g. I installed the program Mobile Counter to monitor my network.
The process appears as Download Manager and too android.process.media, consuming 45MB, sometimes download, sometimes upload. But I have no way of knowing, what is being transferred.
Do you know of any method how to find it?
May be the google play service app trying to silently be installed by the google play store, but after I installed whatsapp, I did not see the installation attempt, when it installed, it appeared that the system was low memory.
I set Google Play Store for isn't to update automatically, and installed root to uninstall some programs useless and after unroot.
My rom is the stock, already did wipe data, after and their updates, all ok. After did download the apk from samsung site for updated the google play store, but the problem continues.
I set in:
General sync settings
Background data - marked
Auto sync - marked
Backup and restore
Back up my data - unmarked
Automatic restore - unmarked
Does anyone know what is consuming my 3g internet?
Thanks! Help me!

Not able to download/update apps over Mobile network

Hi All,
I am facing and issue in my new galaxy s8. I am not able to download/update apps using mobile data. However, if I use wifi I am able to download/update apps. Please note that this happens only when I download apps from Google play store. I am successfully able to download everything when I do web browsing.
So, i tried following things which I found online
1. Cleared cache/data of Google play store
2. Cleared cache/data of Google play services
3. Restore default settings
4. Made sure In settings my background data is turned on
5. Made sure my phone is not on battery saver mode
6. Change Google play store settings for auto updates every time even if i am using mobile data
But still when I click download in play store in any app,it got stuck.
Any way to solve this problem?? I don't want to factory reset now. I will do that if that is only the way. But I want to make sure that I am not doing any configuration mistakes. Please help.
Thanks in advance.
Have the exact same problem and have tried those with no success.
Sent from my SM-G955U using Tapatalk
sanket9192 said:
Hi All,
I am facing and issue in my new galaxy s8. I am not able to download/update apps using mobile data. However, if I use wifi I am able to download/update apps. Please note that this happens only when I download apps from Google play store. I am successfully able to download everything when I do web browsing.
So, i tried following things which I found online
1. Cleared cache/data of Google play store
2. Cleared cache/data of Google play services
3. Restore default settings
4. Made sure In settings my background data is turned on
5. Made sure my phone is not on battery saver mode
6. Change Google play store settings for auto updates every time even if i am using mobile data
But still when I click download in play store in any app,it got stuck.
Any way to solve this problem?? I don't want to factory reset now. I will do that if that is only the way. But I want to make sure that I am not doing any configuration mistakes. Please help.
Thanks in advance.
Click to expand...
Click to collapse
What email account are you using? Is the email account an @gmail.com account or a secondary service account?
I am able to solve the issue finally
Hey guys. I am able to solve the issue. Here is what I did.
1. Go to settings
2. Connections
3. Mobile networks
4. Network Mode
5. Choose the different mode than auto. I used 2g only.
6. Check if the download is working. If it works than switch back to auto. (4g/3g).
Try this. It worked for me.

Play Store apps update and download issue over Wi-Fi connection in Mi A1

From many days I am getting this Error code: 495, after getting stuck in downloading any application from play store by connecting to any wifi connection in college or home, and I am unable to download or update any app in Mi-A1 only by Wifi connection but I can easily download and update from mobile Data connection, I have tried each and every step of troubleshooting this error, but still facing this problem.
please help!!!!!
d1310 said:
From many days I am getting this Error code: 495, after getting stuck in downloading any application from play store by connecting to any wifi connection in college or home, and I am unable to download or update any app in Mi-A1 only by Wifi connection but I can easily download and update from mobile Data connection, I have tried each and every step of troubleshooting this error, but still facing this problem.
please help!!!!!
Click to expand...
Click to collapse
Try clearing Google play store and play services data. Clear data for instant apps too. Check whether any app is blocking data use of WiFi.
guy_infinity said:
Try clearing Google play store and play services data. Clear data for instant apps too. Check whether any app is blocking data use of WiFi.
Click to expand...
Click to collapse
today again I cleared google play store and play service data, selected no for instant apps ... uninstalled updates for play store and then again updated to the latest version using mobile data but still I cannot download any app over wifi.:crying:
album upload
d1310 said:
today again I cleared google play store and play service data, selected no for instant apps ... uninstalled updates for play store and then again updated to the latest version using mobile data but still I cannot download any app over wifi.:crying:
Click to expand...
Click to collapse
I forgot to mention Google services framework too. Clear all data of those apps which are mentioned above along with Google services framework. After that, reboot instantly. If that also doesn't help, remove your Google account from your phone and add it again.
guy_infinity said:
I forgot to mention Google services framework too. Clear all data of those apps which are mentioned above along with Google services framework. After that, reboot instantly. If that also doesn't help, remove your Google account from your phone and add it again.
Click to expand...
Click to collapse
Have performed this too as you adviced but it's not happening...
Sent from my Mi A1 using Tapatalk
I have a similar issue but I can only use playstore when using a VPN only otherwise nothing will download
Please Give the solution....???????
Hi i also have the same problem as this. Every time i try to download big files in playstore error happens. (usually after i let the phone sleep) ps my wifi settings is always on.
I have a similar problem but it only happens in the Wi-Fi network of the company where I work, other devices can download from the Play Store with that network but MI A1 does not download any application, but with the Wi-Fi of my house if you download from Play Store, I really do not know why.
---------- Post added at 10:09 PM ---------- Previous post was at 09:54 PM ----------
I have also experienced a flicker of the screen when I use the camera and sometimes when I type on the keyboard. Is anyone else going through this problem too?

WOW! PlayStore won't connect, can't login! First time ever!!!! How can I ??

This is insane!
I go to playstore to check updates. It says "Error checking updates". I repeat the process and get frustrated. I clear data on playstore and go to add my account again only it brings up the side menu and when I move that out of the way, it says "try again". I hit that button and the menu slides back out! And I repeat this process and get frustrated.
So I did all the cache clearing, data clearing stuff for play, play services. I have no download manager. And still this problem.
I did not and will not remove and try to add my google account again because then I might lose access to my contacts. In fact, I haven't even checked if they still sync. If they don't, I suppose I could do that.
Other than that, what can I do?
This is the craziest thing I've ever seen.
reilus said:
This is insane!
I go to playstore to check updates. It says "Error checking updates". I repeat the process and get frustrated. I clear data on playstore and go to add my account again only it brings up the side menu and when I move that out of the way, it says "try again". I hit that button and the menu slides back out! And I repeat this process and get frustrated.
So I did all the cache clearing, data clearing stuff for play, play services. I have no download manager. And still this problem.
I did not and will not remove and try to add my google account again because then I might lose access to my contacts. In fact, I haven't even checked if they still sync. If they don't, I suppose I could do that.
Other than that, what can I do?
This is the craziest thing I've ever seen.
Click to expand...
Click to collapse
Lol hello again sir
Go to www.gooogle.com/contacts
From any web browser, are your contacts in place?
Guessing you haven't but reboot your phone, cycle your WiFi and see if anything prompts you to sign in or sync.
Then go to settings/ accounts / Google and make sure it's allowed and syncing, check both sync and Google
Re-open Google play and see if it's working.
Oh and perhaps change WiFi to another or test on mobile data if you don't have a second signal to use.
=) Thanx for your help. I can get contacts in a browser. I rebooted a couple times, did wifi and mobile, and nothing. It syncs everything in the account as well. I just can't use play store. I cleared data and cache on playstore and services. And I can access play from a browser; so I didn't get banned or something. It's specific to this phone, it occurred sometime after the update to the latest firmware. I'm not sure if it's related.
reilus said:
=) Thanx for your help. I can get contacts in a browser. I rebooted a couple times, did wifi and mobile, and nothing. It syncs everything in the account as well. I just can't use play store. I cleared data and cache on playstore and services. And I can access play from a browser; so I didn't get banned or something. It's specific to this phone, it occurred sometime after the update to the latest firmware. I'm not sure if it's related.
Click to expand...
Click to collapse
Only thing I can think of would be to wipe all play services, store then reinstall.
This has happened before?
First time.... What is the best way to restore this stuff on the stock ROM w/o factory reset?
reilus said:
First time.... What is the best way to restore this stuff on the stock ROM w/o factory reset?
Click to expand...
Click to collapse
So you can usually clear data on all Google services.
But if that doesn't work then boot to recovery and just wipe system, not the whole phone.
This will mean you have to set up your phone again but your storage will remain unaffected. So images, files, music won't be touched

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