Cant restore LG G2 from PC Suite Backup - G2 Q&A, Help & Troubleshooting

We have a number of LG G2's at work and I am in the process of swapping one to another as there screen is scratch and that would be better going to the lads on site.
Any way I backed up using pc suite. all went well. I did a soft wipe of the phone, put in my google account details and tried to carry out a restore from pc suite but i get an error saying an error occurred during restore.
This happens over and over again. Its almost as though the phone wont restart itself.
I have tried to put the phone into recovery mode to do a hard reset but it wont go in to it. It keep restarting or just boots up.
Getting these phones into recovery mode is something I have done time and time again and never had a problem doing so.
Am I looking at a faulty device do you think?
Thanks in advance for your help

Related

Incomplete restore

Hi! This weekend I finally updated my phone to the latest version. During the update some problems happened but it finished and said the updates were installed OK.
After that, most of my apps fail to load (gmail, outlook, internet explorer, etc) all of them simply didn't start. I decided to rollback to the previous version to try and fix it, but the restore failed. It said that it lost communication with the device and it didn't move anymore.
Now every time I start the phone, the LG logo appears and then the "connect to PC" image appears. I connect the phone to the PC and Zune tries to restore the phone again. It always fails. I've tried it at least 10 or more times.
My thing is, should I send it to repair or is there a better way of going on about this? Already tried the restore buttons but none of them worked..
Tried both volume keys+camera+power, both volume+power, down volume+camera+power and none of these combinations resets the phone.
Any ideas?
Thanks in advance

Rogers focus stuck in loop... Any ideas?

I too have a focus that is stuck in a loop at the Samsung logo. I bought it like that thinking I might be able to resurrect it as another toy. I have had lots of experience with Samsung, HTC and Sony droid phones, this would be the first WP.
It is a I917R on Rogers, there is no hardware revision under battery. I am assuming it is V1.3 as I have only seen software for the that version posted. I do not know how the phone got to its present state. They just said it happened during normal use?
I can get to both download mode and factory reset. I have flashed the stock rogers files without errors, but I never get the screen connecting to pc. The phone just restarts after successfully flashing, only to reboot continuously. I have been able to install MAGLDR and flashed every v1.3 ROM i could download. All without errors, just the same outcome they all just keep displaying Samung logo and then reboot. Only thing I noticed is that when I flash MAGLDR and custom ROMs it takes the phone longer to reboot.
I never get the connect to pc if I hold camera and power, nor do I ever get that screen when I flash a ROM.
Not sure if situation is similar... I am puzzled?
Your situation is very similar with other folks' here, unfortunately. It's not clear what causes it and there's no solution as of yet. For some, re-flashing worked. For others, a new battery. Most are stuck on loop...
When you connect the phone to USB when in download mode, what do you get?
When I boot to download mode I can flash Rom with WP7. I get to the yellow triangle download mode and flashes ok, no errors. Just noticed that it never goes to connect to pc mode.
Same with when I format, no connect to pc mode.
Nothing I try seems to help.
blackangel21 said:
When I boot to download mode I can flash Rom with WP7. I get to the yellow triangle download mode and flashes ok, no errors. Just noticed that it never goes to connect to pc mode.
Same with when I format, no connect to pc mode.
Nothing I try seems to help.
Click to expand...
Click to collapse
I see. What messages do you get when you connect the phone to the PC via USB, in either mode?
No messages, just shows up as Samsung USB composite device, Samsung mobile modem and Samsung mobile modem diagnostic serial port in download mode.
In magldr it shows up add Microsoft USB sync.
The only thing I forgot to mention was that when I flash with WP7 it finished without error in 90 seconds, but on the phone it says it will take 10 minutes.
Not sure what more I can add...
You could try different downloaders. Please see this thread for 7.41 downloader, maybe that helps?
Tried both, same outcome... No errors, just keeps rebooting... No Connect to PC message.
Im having the same problem. And i can see many other people who are having the same issue also. So i think its time to dump those phones, not worth a penny. The one i have in here was actually working, i followed all the directions in order to flash it. And still the phone got stuck into that bootloop. Its ridiculous from what i can see. I think ive read once you put that SDmini in it the phone will use it for the OS. But the one i had was working actually without it, i could turn it off as many times as i wanted and nothing happened. But if i tried a factory reset data would stay and diagnosis mode wasnt working. So i decided to flash it. Big, huge mistake! Hope you have better luck than i did. Because im dumping this one....
Same problem here, ive checked a couple of threads and no solution so far

[Q] help! ls980 fastboot started,no download mode,no recovery mode!

hi, guys. several days ago my ls980 got a issue of keep restarting, and then i paid for a guy to fix it. he installed the tot first but it didn't help.so then he used fastboot to boot sth, he told me that s install the partitions.and after that, my phone can't connect to sprint, no phone call no 3g network no message ,even no wifi.no download mode, no recovery. and he just returned my money and said he can't fix it. i don't know what to do with my phone, so i used flashify to boot the partitions that i got from this page http://forum.gsmhosting.com/vbb/9820568-post6.html which is for ls980 v8, and then the phone got to the "fastboot started". i tried a fix tool for that but it didn't work,i cant even get into the download mode. come someone to help me please ! im really hopeless,.thanx.
me to
let me know if it can be fixed. cuz i am in the same boat
justinpeyton said:
let me know if it can be fixed. cuz i am in the same boat
Click to expand...
Click to collapse
same here, I cant put my phone to download mode
crixus3811227 said:
hi, guys. several days ago my ls980 got a issue of keep restarting, and then i paid for a guy to fix it. he installed the tot first but it didn't help.so then he used fastboot to boot sth, he told me that s install the partitions.and after that, my phone can't connect to sprint, no phone call no 3g network no message ,even no wifi.no download mode, no recovery. and he just returned my money and said he can't fix it. i don't know what to do with my phone, so i used flashify to boot the partitions that i got from this page http://forum.gsmhosting.com/vbb/9820568-post6.html which is for ls980 v8, and then the phone got to the "fastboot started". i tried a fix tool for that but it didn't work,i cant even get into the download mode. come someone to help me please ! im really hopeless,.thanx.
Click to expand...
Click to collapse
So flashing .tot did or did not allow you to boot? When you say you can't get data this may be because you're efs partition has been wiped, in which case there is nothing you can do but send it back.
High Upon the Mountain
Demonlinx said:
So flashing .tot did or did not allow you to boot? When you say you can't get data this may be because you're efs partition has been wiped, in which case there is nothing you can do but send it back.
High Upon the Mountain
Click to expand...
Click to collapse
so you're saying that when we backed up our efs it was pointless?
theres a way to restore it, as per http://forum.xda-developers.com/showthread.php?t=2451390
if youre stuck in fastboot, then you can fix that, and in theory if you still have(had) custom recovery, you could in theory flash an efs restore, one made from the skeleton of another. you can also, maybe, use adb to clunk it over, but im still working on that one. my phone has the restored .tot and it crashes right after boot and the freegee app(SOMEONE TELL THE DEV HE'S RTARTED) needssss internet to open, and it is IMPOSSIBLE. to connect to internet with a bad efs, wifi will not work, along with the radios. so to sum up my situation, i have a phone that turns on, turns back off, and repeats.
das_webos_transformer said:
so you're saying that when we backed up our efs it was pointless?
theres a way to restore it, as per http://forum.xda-developers.com/showthread.php?t=2451390
if youre stuck in fastboot, then you can fix that, and in theory if you still have(had) custom recovery, you could in theory flash an efs restore, one made from the skeleton of another. you can also, maybe, use adb to clunk it over, but im still working on that one. my phone has the restored .tot and it crashes right after boot and the freegee app(SOMEONE TELL THE DEV HE'S RTARTED) needssss internet to open, and it is IMPOSSIBLE. to connect to internet with a bad efs, wifi will not work, along with the radios. so to sum up my situation, i have a phone that turns on, turns back off, and repeats.
Click to expand...
Click to collapse
Well yes of course if you made a backup, then restore it. I was assuming that this was not the case.
Is there any way for you to get into recovery? I have not ran into any problem like the one you are encountering, and by the looks of it if a .tot wasn't able to fix it, your best bet may be to send it in and have someone look at it.
Stuck in fastboot mode
I have no clue what happened to my LG G2 (Sprint LS980). I rooted it just fine and installed AutoRec to install TWRP and it said everything was fine and when it restart it was stuck in fastboot mode. I've tried everything that I've read online and Youtube but no success. It won't go into recovery mode or download mode. I tried to do a hard reset but it said there was an error and it goes right back to the fastboot screen. I have, however, gotten my PC to recognize it as a harddrive (D. When I hold the Up key and plug in the USB it says download mode but the screen goes black, BUT my PC recognizes it as a Qualcomm MMC USB Mass Storage drive. What do I do now?

[Q]Phone can't get recognized by pc, download mode available

Hi,
yesterday I got d802 phone to fix it. First the phone was stuck at LG screen with certification error which I fixed. Phone was recognized by PC and i installed twrp on phone. I tried everything (i guess) and now phone is stuck at LG screen and it doesnt move. Now i cannot go back to twrp recovery but i can get to download mode but phone isn't recognized by pc so i cannot flash kdz file to phone. I'm really stuck at this point. Is this real hard brick or is there any way to fix it? Any ideas what should i do or something i can try?
I tried to plug phone in other computers and it's the same thing. My laptop recognized that something is plugged in once but it didn't know what was it so by now. Somehow from time to time phone doesn't go to download mode but it goes in hardware key control mode.
Hope someone can help...
So far i manged to get to recovery mode but adb sideload isn't working. I tried to wipe everything and that didn't help. As we speak factory reset is in progress but I think it's stuck on formatting cache. I hope I'll be able to get the phone recognized in download mode. Any suggestions are appreciated
I have made some progress. ADB is working now and i pushed cyanogenmod and on installation it says that it cannot mount data and cache. I think that main problem is that phone isn't rooted and now I'm trying to root phone via adb. If someone knows anyway to do this that would be great

LG L5 E610 - Strange issue

Hello guys.
I have an LG L5 (E610) that is having a very strange behavior.
It started by throwing a lot of ANR with different applications (Google Play Store, Play Services, Facebook, and others).
So, seeing this, I decided to do a factory reset. After reboot, what is my surprise that I see everything as I had before. All the applications, all the data, everything.
With this, I tried almost everything at the moment. And by saying that, I mean:
- Tried to follow the key combination for the recovery, it goes to recovery, I see the Android and some progress bar moving, but after the reboot, the system remains with no change;
- When on the system, I uninstall applications, they seem to be uninstalled, but after a reboot all the applications are back.
- Tried to root the phone with more than one process, no success. I cannot install any application. Not via play store, not via adb install, there is no way;
- Tried to flash a recovery img, to try to clean cache partition from there, no luck. From Fastboot it says everything went well, but when I reboot, everything is the same;
- In fastboot, I tried to erase cache and userdate partitions, no luck. When I try, i have a message saying "FAILED (status read failed (Too many links))". This happens with all the partitions. I even tried to erase the system partition, and I have the same response. Strange thing is that after this error, the phone reboots and goes directly to the system;
- Tried with KDZ images and tools to install different versions, I receive errors during the deployment and at the end the phone reboots. Again, the same system is installed as before. No changes.
As of now, I was trying to understand if there is any problem with the internal flash system. Maybe it is corrupted and is causing all these issues.
The thing is, as the phone is not rooted, I cannot launch a e2fsck to the maybe faulty mmcblk0pXX
The phone has a stock ROM based on Android 4.0.3 (build IML74K / LG-E610-V10e-JUN-30-2012)
I am out of ideas, I've looked around here at XDA, Google and I have no other ideas to try.
Does anyone have another suggestion?
Is there something else I can do to try to make the phone live again?
Any help someone can provide will be very much appreciated..
Now this is what I call a coincidence.
About 2 years ago, a friend of mine asked me for help with her E610. Almost all actions were giving us ANRs. Whatever you do, i.e. unsinstall, install, change, delete... after reboot/reset were all there, even notifications! Tried KDZ updater, and, while the update was OK without signs of errors or so, after reboot - nothing, everything was like before. After trying to find a solutions by hundreds of ways, with adb and fastboot commands (all partitions&folders were locked, no read, no write, and you can't see any file, tried root to no avail), L5 got bricked. She already got a new phone and this LG was laying there without any use.
Three days ago I decided to try again, with no hope tbh No screen, no vibration, nothing, apparently dead. But, I could install Qualcomm drivers and my Windows can see it in download mode. I think that the only way is to flash the phone with LGFlashTool and using COM port. I already extracted *.dz from *.kdz but I need the dll for FlashTool. Found 2 or 3 webs with this dll, but you need a 100 bucks subscription :crying: If anyone can upload that dll I'd be very happy to try to flash this phone I'm really big n00b in this, just a plain phone user, nothing more, so don't blame me if I said something wrong
Many thanks in advance.
same problem
Hello! Same problem...
My L5 is making me crazy... It has CyanogenMod 10 nighlty. A friend of mine was using it and he tried to install the GAPPS after he did a factory reset. I have no idea what guide he used but it got soft bricked... It's constantly showing a "stopped working" message and after a while reboots by itself.
I tried to do a factory reset but it always returns to the same point, same apps installed, everything like the reset never happened. I even used CWM to reset it and it allways goes back to the same recovery point.
After a while I decided to flash a stock room but here's the problem: I can't get into emergency mode.
After reading ALL post about it I found that there's at least three ways of entering EM, (1) down VOL and plug in usb cable without battery; (2) down+up VOL and plug in usb; (3) down+up VOL + power botton.
Conclusions:
(1) - gives me a screen full of code like a command line
(2) - White screen
(3) - White screen
I've read ALL the unbrinking post on the internet, including xda, and none of them helped.
The KDZ Updater never recognizes the phone. I installed all the drivers but everytime I plug in the phone it installes the same LGE MTP drive...
Can anyone help, please?!
How to enter Emergency mode? How to flash another rom?

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