[Q] lollipop upgrade - stuck on boot screen - Nexus 4 Q&A, Help & Troubleshooting

I have an encrypted n4 that I upgraded to lollipop.
Eveything went well but i cant get past the boot screen.
The dots just keep spinning.
I dont want to do factory reset. Have too much data that I dont want to lose.
Has anyone had any luck with resolving this issue other than doing a factory reset?

The first boot could take up to 6-8 minutes... else try to clear the cache

I've let it run for 8 hours and still stuck on boot screen.
Even rebooted and still the same.
How do I clear cache?

On boot press and hold the volume rocker to get into the bootloader. Then use the volume rocker and power button to select recovery, and wipe the cache with the stock recovery using the volume rocker and power button also. There should be video tutorials on YouTube also

NotBillable said:
I have an encrypted n4 that I upgraded to lollipop.
Eveything went well but i cant get past the boot screen.
The dots just keep spinning.
I dont want to do factory reset. Have too much data that I dont want to lose.
Has anyone had any luck with resolving this issue other than doing a factory reset?
Click to expand...
Click to collapse
NotBillable, were you able to solve this issue? I'm having the exact same problem, stuck on the spinning dots after upgrading to lollipop. I cleared the cache, it's been a few hours Anyone else have any other ideas (besides a factory reset)?

gouhst said:
NotBillable, were you able to solve this issue? I'm having the exact same problem, stuck on the spinning dots after upgrading to lollipop. I cleared the cache, it's been a few hours Anyone else have any other ideas (besides a factory reset)?
Click to expand...
Click to collapse
It should only take 10 minutes or so. You wiped /cache and it still did not work? A Factory Reset will probably fix your issue. Hope you made a Nandroid

I'm having the same problem but when I fastboot and try for recovery, I get a downed Android. Thoughts?

cnatalie said:
I'm having the same problem but when I fastboot and try for recovery, I get a downed Android. Thoughts?
Click to expand...
Click to collapse
I tried everything and nothing works except Android 4.4.4... I relocked bootloader, formatted everything, even erased all partitions, flashed via Factory Image, via OTA zip, via flashable zip... It used to work the first time I flashed Lollipop but the second time I ended up with the spinning dots for hours...
Maybe we should make a sticky thread for everyone having the same problem.

Flying f...... dosts
Hello guys,
I have the same problem. After I updated my Nexus 4 my system cannot load. It stucks only on boot screen with flying dots. I dont want to do wipe/erase data. What is wrong please? I tried wipe cashe, but nothing happend with this bug. I have so a lot of dirty words on this s....

ariesgodofwar said:
It should only take 10 minutes or so. You wiped /cache and it still did not work? A Factory Reset will probably fix your issue. Hope you made a Nandroid
Click to expand...
Click to collapse
yep, did wipe cache and it did not work. Had to factory reset. Didn't lose anything too important (e.g. photos and contacts backed up in the cloud), lesson learned though: back stuff up, esp. before before touching and upgrading the OS. Also used this as a chance to flash cyanogenmod

Solved it without a format! I had the same issue with my Nexus 5. I manually sideloaded the OTA zip via adb in Recovery mode and it rebooted ok. Hopefully that helps you guys too.

francobanman said:
Solved it without a format! I had the same issue with my Nexus 5. I manually sideloaded the OTA zip via adb in Recovery mode and it rebooted ok. Hopefully that helps you guys too.
Click to expand...
Click to collapse
Nice! Did you already have debug mode enabled to be able to use adb? Or am I missing something here (I'm a noob )

gouhst said:
Nice! Did you already have debug mode enabled to be able to use adb? Or am I missing something here (I'm a noob )
Click to expand...
Click to collapse
No, all you need to do is connect the phone to the computer, get into Recovery at startup, select to install a zip file. At this pount you need to run adb sideload from command and it should take care of itself. You have to rename the file to update.zip. For this to work you do need the right drivers. Let me know if you need further help.

Stucked on boot screen
If anyone helps.
I tried to install directly the 5.01 update from 4.4.2 on my Nexus 7 and was stucked on boot screen.
After several attempts I installed lollypop 5.0 and worked fine.
I'll try to install now the update from 5.0 and will tell you later if that works.
Cheers

Related

[Q] Nexus 10, Andrioid 4.2.2 Installed.... doesn't boot anymore....

Hi guys,
i have a Nexus 10 not rooted. After installing the 4.2.2 it tried to reboot but nothing....... i tried to swich it off and on again, the Android symbol while booting stays for about 2 min. than appers the first screen with the user selection for 2 seconds than all black..... than again 2 sec... than reboot...
I can't do anything!!!
What can I do in order not to lose the photos and videos done with the Tablet? I have a lot of stuff included the Bithday video of my daughter....
Whow can it happen only installing an official update with a not rooted N10?
drillo75 said:
Hi guys,
i have a Nexus 10 not rooted. After installing the 4.2.2 it tried to reboot but nothing....... i tried to swich it off and on again, the Android symbol while booting stays for about 2 min. than appers the first screen with the user selection for 2 seconds than all black..... than again 2 sec... than reboot...
I can't do anything!!!
What can I do in order not to lose the photos and videos done with the Tablet? I have a lot of stuff included the Bithday video of my daughter....
Whow can it happen only installing an official update with a not rooted N10?
Click to expand...
Click to collapse
First of all, you should've backed up all your sensitive data. Simple as that. Second thing you should do is go into fastboot and once there click on recovery. From there click "wipe cache and data" then restart your device. That should fix your boot loop.
Thanks!
Yes... you are right...I should have backed up all my sensitive data... Unfortunately I didn't. If i do the 2nd step you described, now, I´ll lose everything isn't it? Is there no way than to save my files?
To go into fastboot is with Start+vol.down+ vol.up? Than? What does "restart bootloader" makes?
Thank you for your help again.
drillo75 said:
Thanks!
Yes... you are right...I should have backed up all my sensitive data... Unfortunately I didn't. If i do the 2nd step you described, now, I´ll lose everything isn't it? Is there no way than to save my files?
To go into fastboot is with Start+vol.down+ vol.up? Than? What does "restart bootloader" makes?
Thank you for your help again.
Click to expand...
Click to collapse
It happened to me awhile ago. I restarted like twice and it worked again i dunno why but hey.
Oh wait mine showed a droid thats lyin on its backside and underneath it said no command though
wiping /data and /cache should leave /sdcard partition alone...if you do a factory wipe it will erase the /sdcard which is where your photo's & videos should be stored.
Always backup important crap before any update. I know most n10 users wont but they should ...just in case this happens to them

[Q] Stuck on the X logo, pls help...

Guys, its my first time to try to do some modding on Android and unfortunately Im stuck with a problem.
I did a good install with drivers, unlocked it successfully then installed TWRP 2.5 mako. after installing TWRP, I locked my phone again. Then I went to TWRP recovery then made a backup. After backup was complete, I was to reboot but was prompted something like "my device seemed not to be rooted. Do you like to install SU?" But I choose "dot not install" instead. Then it rebooted. Then the Google logo showed up longer than usual, then the X logo and was stuck on it from there. I waited till morning thinkin the phone might be configuring itself for the first time after all the things I have done but to my surprise, when I got up this morning, still on the X logo! I then tried to reset by pressing the power button for some seconds. It rebooted but same thing happens, google logo showed up for a longer time than usual then stuck again on the X logo. Then I tried fastboot, it did went to fastboot. Tried to reset bootloader, tried using TWRP reset system and reboot but still no success.
What do you think happenede and what did I do wrong? What should I do now to fix this.
Im really nervous now thinking I might have bricked my phone. Im a newbie so I really have no idea..
Hope you guys could help. Thanks!
Try clearing cache in twrp if that doesn't work flash the stock recovery and clear cache from there.
Sent from my Xoom using Tapatalk 4 Beta
El Daddy said:
Try clearing cache in twrp if that doesn't work flash the stock recovery and clear cache from there.
Sent from my Xoom using Tapatalk 4 Beta
Click to expand...
Click to collapse
thanks for the reply. You mean using "Wipe" in twrp right? After choosing wipe, i was prompted with 2 button options and a swipe option. 1 button was "advance wipe", the other was "format data" and the swipe option was "swipe to factory reset" what should I use? It says "factory reset wipes data, cache and dalvik (not including internal storage). Most of the time this is the only wipe that you need." You mentioned to try to clear cache, do you mean to say the data and dalvic as well? If so then should I choose the swip option which is "factory reset"?
Thanks again..
Nope just the cache. This phone sometimes has issues when wiping data/cache from the bootloader. (Which is what happens when you unlock the bootloader) The way to fix the bootloop problem is to wipe cache using the stock recovery.
Sent from my Nexus 4 using Tapatalk 4 Beta
vinz_bangiz said:
thanks for the reply. You mean using "Wipe" in twrp right? After choosing wipe, i was prompted with 2 button options and a swipe option. 1 button was "advance wipe", the other was "format data" and the swipe option was "swipe to factory reset" what should I use? It says "factory reset wipes data, cache and dalvik (not including internal storage). Most of the time this is the only wipe that you need." You mentioned to try to clear cache, do you mean to say the data and dalvic as well? If so then should I choose the swip option which is "factory reset"?
Thanks again..
Click to expand...
Click to collapse
Try factory reset first if that doesn't work you may have to sideload a ROM onto it. The same thing happened to me a couple of times. Sometimes a factory reset worked but most of the time I ended up sideloading.
El Daddy said:
Nope just the cache. This phone sometimes has issues when wiping data/cache from the bootloader. (Which is what happens when you unlock the bootloader) The way to fix the bootloop problem is to wipe cache using the stock recovery.
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
so just to clear, i would not try anymore to clear cache via twrp or should i try it first before flashing stock recovery and clearing it from there? To be honest, im quite careful now in every move ill make coz Im afraid i might make matters worst.
Pls advice. thanks for your patience.
by the way, in case I would really need to flash stock rom, how to do it and where to get right stock recovery?
Thanks again!
All the info to flash recovery and resources are here: http://forum.xda-developers.com/showthread.php?t=2010312
Basically, download the stock image. Extract the folder down til you see the recovery.img.
Then using fastboot type the command:
fastboot flash recovery recovery.img
Then boot into recovery and clear cache.
Sent from my Nexus 4 using Tapatalk 4 Beta
El Daddy said:
All the info to flash recovery and resources are here: http://forum.xda-developers.com/showthread.php?t=2010312
Basically, download the stock image. Extract the folder down til you see the recovery.img.
Then using fastboot type the command:
fastboot flash recovery recovery.img
Then boot into recovery and clear cache.
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
oh ok. I understand now. Sorry, its my first time so im not that familiar yet on how things go. I did a lot of reading and browsing as well but xda sure is very overwhelming in information..
P41ll37 is suggesting sideload which I also am not yet familiar with. i tried to search it but most of it led to using a toolkit. I mentioned in another post that I made that I wanted to learn instead of jsut being able to fix my problems. Could you advice me as well or lead me to the right link to know how to do this.
Thanks!
Guys! before trying anything else, I tried to clear cache using TWRP and choosing advance then marked the delvic cache and cache then restarted system, was asked if I wanted to installed SU, this time I choose yes, it rebooted by itself, but still nothing happened. same stuck on X logo problem.
But then, I tried wipe again in TWRP this time choosing factory reset, then restarted system again, google logo did stay a longer but not as long as before, then X logo appeared and stayed there like forever but after a minute or so.. FINALLY! it went to the Welcome screen asking for what language I should use.
So i guess this means it is fixed already?
Also, since I choose to install SU a while ago, does this mean my phone is already rooted as well? How would I know? Well, maybe installing a root app like titanium backup should tell right?
If so, then looks like I have advanced already on my step by step learning to mod my phone. I was only in the unlocking and custom recovery part last night. Tonight was supposed to be rooting and putting custom rom but I was still trying to learn thru our forum guides.
I wana thank you guys for your time, kind help and suggestions. This was my first experience in modding and right away I was faced with a problem to be solved. This is good anyway as a learning experience.
One last thing, could you guys tell what really happend, how I went into this kind of problem or what caused it? As I mentioned, I was noping not only to mod or fix my phone but rather really learn on how to do or fix things. Like a difference between a toolkit and manually doing it. Right?
Thanks again guys!
vinz_bangiz said:
Guys! before trying anything else, I tried to clear cache using TWRP and choosing advance then marked the delvic cache and cache then restarted system, was asked if I wanted to installed SU, this time I choose yes, it rebooted by itself, but still nothing happened. same stuck on X logo problem.
But then, I tried wipe again in TWRP this time choosing factory reset, then restarted system again, google logo did stay a longer but not as long as before, then X logo appeared and stayed there like forever but after a minute or so.. FINALLY! it went to the Welcome screen asking for what language I should use.
So i guess this means it is fixed already?
Also, since I choose to install SU a while ago, does this mean my phone is already rooted as well? How would I know? Well, maybe installing a root app like titanium backup should tell right?
If so, then looks like I have advanced already on my step by step learning to mod my phone. I was only in the unlocking and custom recovery part last night. Tonight was supposed to be rooting and putting custom rom but I was still trying to learn thru our forum guides.
I wana thank you guys for your time, kind help and suggestions. This was my first experience in modding and right away I was faced with a problem to be solved. This is good anyway as a learning experience.
One last thing, could you guys tell what really happend, how I went into this kind of problem or what caused it? As I mentioned, I was noping not only to mod or fix my phone but rather really learn on how to do or fix things. Like a difference between a toolkit and manually doing it. Right?
Thanks again guys!
Click to expand...
Click to collapse
basically whenever you flash a factory image (and perhaps even some custom ROMS) you have to do a factory reset for really two reasons. The first reason is to get it out of bootloop. For some reason whenever the phone is flashed it will go on endless loop until you boot into recovery and factory reset. Also, you will need to check your storage after you flash. The phone has a tendency to lose half its memory after a flash. Check storage and if at half memory do another factory wipe and you should be good to go.
The easiest way I do it is to simply reboot the phone after flashing the files, I then allow the phone to reboot and get stuck on the bootloop. I then hard shut the phone off by holding down power. Once shut down boot into fastboot and then fastboot boot TWRP recovery where I then wipe the phone. After it reboots it will stick on the X logo for a few minutes and get to the welcome screen. From there log in and get it set up again.
Also, this is where you should check storage. I notice that more often than not mine still is only half storage (despite my TWRP wipe), so I use the phone to factory reset and then when it reboots the phone has full storage again.
Im sure there is probably someone out there with a better system but that is how I do it.
thos25 said:
basically whenever you flash a factory image (and perhaps even some custom ROMS) you have to do a factory reset for really two reasons. The first reason is to get it out of bootloop. For some reason whenever the phone is flashed it will go on endless loop until you boot into recovery and factory reset. Also, you will need to check your storage after you flash. The phone has a tendency to lose half its memory after a flash. Check storage and if at half memory do another factory wipe and you should be good to go.
The easiest way I do it is to simply reboot the phone after flashing the files, I then allow the phone to reboot and get stuck on the bootloop. I then hard shut the phone off by holding down power. Once shut down boot into fastboot and then fastboot boot TWRP recovery where I then wipe the phone. After it reboots it will stick on the X logo for a few minutes and get to the welcome screen. From there log in and get it set up again.
Also, this is where you should check storage. I notice that more often than not mine still is only half storage (despite my TWRP wipe), so I use the phone to factory reset and then when it reboots the phone has full storage again.
Im sure there is probably someone out there with a better system but that is how I do it.
Click to expand...
Click to collapse
Thanks for the reply. really very informative!
The easiest way I do it is to simply reboot the phone after flashing the files, I then allow the phone to reboot and get stuck on the bootloop. I then hard shut the phone off by holding down power. Once shut down boot into fastboot and then fastboot boot TWRP recovery where I then wipe the phone. After it reboots it will stick on the X logo for a few minutes and get to the welcome screen. From there log in and get it set up again.
Click to expand...
Click to collapse
Actually, this is exactly what I did and the one that solved my problem.
Also, this is where you should check storage. I notice that more often than not mine still is only half storage (despite my TWRP wipe), so I use the phone to factory reset and then when it reboots the phone has full storage again.
Click to expand...
Click to collapse
About this, are you referring to the remaining free storage or that actual usable storage of the phone. To my knowledge, a new 16gb nex4 would actually give you about 12+gb of free usuable space. Do you mean I should observe if this has dropped to about 6gb? or are you reffering to for example I have 5gb remaining free space before flashing and rebooting then after this I should observe if the "remaining free" space is now only around 2.5gb after rebooting it?
Looking forward to your clarification.. thanks again!

[Q] Help! Spontaneously Bricked My Stock Nexus 4

Ok my battery was draining at a faster rate than normal so i figured I'd reboot my phone. Once I shut down my phone and hit the power button it boot into fastboot mode. I am literally the most basic Nexus 4 user meaning, I've never rooted, unlocked, flashed or done anything to my phone. I simply just don't know how to do any of this stuff so it's not like I was tinkering with anything.
I searched online and I went into recovery mode and tried to reset the phone and wipe the partition and it just reboots to the fastboot mode. I honestly have no clue what went wrong. Again, I know nothing about root and stuff but there must be a solution right or am I the first person to ever brick their completely stock phone by trying to restart it? I figure some of the awesome people on here what know what to do or to simplify some steps to fixing this. Thanks in advance.
Sounds like your volume down key might be stuck (as holding that when you power on is how you get to fastboot).
If it's not that then maybe you should try downloading the factory image from here: https://developers.google.com/android/nexus/images and letting that install.
I don't think the button is stuck.
Your device needs to be in fastboot mode, with the bootloader unlocked. The relevant key combinations and commands are documented on the page about building for devices.
You need to uncompress each download before use, which creates a new directory for that exact download. That directory contains a ./flash-all.sh script, which handles the various operations, installs the necessary bootloader, baseband firmware(s), and operating system. Note that this operation deletes all user data by default.
After restoring a factory image, it is recommended that you lock the bootloader, for security reasons.
Click to expand...
Click to collapse
Rusty! said:
Sounds like your volume down key might be stuck (as holding that when you power on is how you get to fastboot).
If it's not that then maybe you should try downloading the factory image from here: https://developers.google.com/android/nexus/images and letting that install.
Click to expand...
Click to collapse
Definitely not the volume down key. I'm able to navigate with volume rocker in fastboot.
Alex_Dreyk said:
I don't think the button is stuck.
Click to expand...
Click to collapse
are u able to get to the bootloader and recovery
One3OneKing said:
Definitely not the volume down key. I'm able to navigate with volume rocker in fastboot.
Click to expand...
Click to collapse
I picked an instrucktion form the link below.
As you have already wiped it do as in instruction
faddyie said:
are u able to get to the bootloader and recovery
Click to expand...
Click to collapse
yes, I can get to recovery. can i get to the bootloader?how would i get there, no clue. lol
Bootloader = fastboot
Try the factory image flash.
Rusty! said:
Bootloader = fastboot
Try the factory image flash.
Click to expand...
Click to collapse
I kind of have an idea of how to do that but a link to a set of instructions would be great. I've looked but most people have rooted and installed computer programs so I didnt know what exactly I would need to do in my completely stock scenario.
One3OneKing said:
I kind of have an idea of how to do that but a link to a set of instructions would be great. I've looked but most people have rooted and installed computer programs so I didnt know what exactly I would need to do in my completely stock scenario.
Click to expand...
Click to collapse
Dear if you have not rooted it. your stock rom has not gone any where...
Goto recovery and then press volume up key and power button. keep holding for like 10 secs and u will be get into the system. However, check that your volume down key is not pressed
faddyie said:
Dear if you have not rooted it. your stock rom has not gone any where...
Goto recovery and then press volume up key and power button. keep holding for like 10 secs and u will be get into the system. However, check that your volume down key is not pressed
Click to expand...
Click to collapse
No luck. This is crazy, I literally don't know what happened...:crying:
Have u downloaded the sender image file as described in previous posts
Sent from my Nexus 4
One3OneKing said:
Ok my battery was draining at a faster rate than normal so i figured I'd reboot my phone. Once I shut down my phone and hit the power button it boot into fastboot mode. I am literally the most basic Nexus 4 user meaning, I've never rooted, unlocked, flashed or done anything to my phone. I simply just don't know how to do any of this stuff so it's not like I was tinkering with anything.
I searched online and I went into recovery mode and tried to reset the phone and wipe the partition and it just reboots to the fastboot mode. I honestly have no clue what went wrong. Again, I know nothing about root and stuff but there must be a solution right or am I the first person to ever brick their completely stock phone by trying to restart it? I figure some of the awesome people on here what know what to do or to simplify some steps to fixing this. Thanks in advance.
Click to expand...
Click to collapse
Being that you haven't unlocked or rooted the phone its most likely a hardware problem. If you bought it from Google RMA
From my BLACKED OUT N4
Before RMA'ing try the factory image. You don't need instructions, you just run a .bat file while in fastboot. What have you git to lose?
if you wiped your partitions, then you dont have a rom on your phone. flashing the factory img via fastboot would fix that.
simms22 said:
if you wiped your partitions, then you dont have a rom on your phone. flashing the factory img via fastboot would fix that.
Click to expand...
Click to collapse
You can't wipe /system from stock recovery, so he didn't do that.
EvoXOhio said:
You can't wipe /system from stock recovery, so he didn't do that.
Click to expand...
Click to collapse
i havent seen the stock recovery in a loooooooooong time, just going by what he wrote in his post :angel:
heres his quote, and thats what happens exactly when you dont have a rom stalled on the device..
I searched online and I went into recovery mode and tried to reset the phone and wipe the partition and it just reboots to the fastboot mode
Click to expand...
Click to collapse
simms22 said:
i havent seen the stock recovery in a loooooooooong time, just going by what he wrote in his post :angel:
heres his quote, and thats what happens exactly when you dont have a rom stalled on the device..
Click to expand...
Click to collapse
I'm guessing he wiped data and/or cache. If he truly is stock like he says then he didn't wipe his /system partition.
My phone got messed up once and I couldn't make or restore nandroids nor boot past the CM boot image, and it ended up being because my /data partition got corrupted. No idea how. I had to flash stock Google images to get it to boot. it happened during normal use of the phone.
EvoXOhio said:
I'm guessing he wiped data and/or cache. If he truly is stock like he says then he didn't wipe his /system partition.
My phone got messed up once and I couldn't make or restore nandroids nor boot past the CM boot image, and it ended up being because my /data partition got corrupted. No idea how. I had to flash stock Google images to get it to boot. it happened during normal use of the phone.
Click to expand...
Click to collapse
yea, if had my data partition get corrupted too, wouldnt finish booting. flashing the stock img fixed it quick. but it was my own fault.. bennchmarking at 1890mhz with fsync turned off
I ended up just taking advantage of my warranty and I'll get a new one. Thanks to everyone for the suggestions and tips. I'm still trying to figure out why simply turning off the phone to restart it caused this to happen. It makes no sense.

[Q] Help! Nexus 4 stuck in bootloop after 4.4 update.

Hi guys,
I tried to update my Nexus 4 to 4.4 when Google pushed the update out for it yesterday, I forgot I had unlocked the phone (I don't have any custom ROMs on it, just SuperSU.)
Every time I try and power it on, the loading screen is endless, although I can hold power and volume down to enter recovery mode, nothing seems to be working.
I am a bit of a novice so any help or suggestions would be really appreciated!
Thanks.
The first few pages of the forum is littered with posts like this, i was in the same situation.
What i did was download the 4.3 rom from google, and flash /boot and /system onto the phone. I suspect the 4.4 rom would also work.
This got the phone booting without harming (most of) my data, but much of the UI was mangled and didnt work properly. I tried to backup my images over USB but it didnt work, you might have a better result. I also wanted to backup my SMS but they had all vanished.
I rebooted the phone to recovery (TWRP) and used adb to backup the sdcard (adb pull /sdcard sdcard) then did a full flash using the 4.4 rom downloaded from google and that got it working again. Then i reflashed the latest version of TWRP recovery and SuperSU.
Hope that helps.
That's really helpful, thanks! Is there ANY chance of a step-by-step? I'm a complete 'noob' probably a mistake to root in the first place :crying:
If you're busy don't worry, just don't want to **** things up more than I have haha.
Thanks, appreciate it.
GeorgeAmodio said:
That's really helpful, thanks! Is there ANY chance of a step-by-step? I'm a complete 'noob' probably a mistake to root in the first place :crying:
If you're busy don't worry, just don't want to **** things up more than I have haha.
Thanks, appreciate it.
Click to expand...
Click to collapse
Look here http://forum.xda-developers.com/showthread.php?t=2010312 for flashing a factory image guide.
gee2012 said:
Look here http://forum.xda-developers.com/showthread.php?t=2010312 for flashing a factory image guide.
Click to expand...
Click to collapse
Got stuck in google screen, tried to flash factory images but my pc won't detect the phone anymore. Any advice?
Edit: Solved.
arffrhn said:
Got stuck in google screen, tried to flash factory images but my pc won't detect the phone anymore. Any advice?
Edit: Solved.
Click to expand...
Click to collapse
Cheers guys, a lot more helpful than the bloke from Google. Will try it in the morning!
This will surely help
If somebody is facing boot loop after kitkat update on nexus 4 and no data backup can try to go to safe mode and backup their data. To goto safe mode on boot screen just keep pressing up and down volume button for some time phone will get into safe mode and can be backed up.
Hi,
It also happened to me, dont know if it is related to having ROOT or not, but i had to manually flash factory image (4.4) and it worked. I flashed everything except userimage.img but on first boot it took like 15 minutes to reboot and then all my personal data (photo, music...) was gone....
So just be cautious before upgrading!
Hi,
It also happened to me, dont know if it is related to having ROOT or not, but i had to manually flash factory image (4.4) and it worked. I flashed everything except userimage.img but on first boot it took like 15 minutes to reboot and then all my personal data (photo, music...) was gone....
So just be cautious before upgrading!
gee2012 said:
Look here http://forum.xda-developers.com/showthread.php?t=2010312 for flashing a factory image guide.
Click to expand...
Click to collapse
Yeah that is pretty much what I did to fix mine except that I did not flash the userdata (step 10 in chapter D) so that I would't loose my data.
arffrhn said:
Got stuck in google screen, tried to flash factory images but my pc won't detect the phone anymore. Any advice?
Edit: Solved.
Click to expand...
Click to collapse
What did you end up doing for your PC to detect your phone?
iamj00 said:
What did you end up doing for your PC to detect your phone?
Click to expand...
Click to collapse
I had sideloaded a rom in recovery so that it will replace the lost system.img on my phone. Then, it booted up and I flashed back factory images the usual way. Everything is running smoothly again.
arffrhn said:
I had sideloaded a rom in recovery so that it will replace the lost system.img on my phone. Then, it booted up and I flashed back factory images the usual way. Everything is running smoothly again.
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I don't know what any of that means or how to do it...
iamj00 said:
I don't know what any of that means or how to do it...
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Click to collapse
This is sideload guide. And the is the rom I used to sideload before: Purity. After I had successfully booted into the system. I flashed 4.4 factory images using this awesome noob friendly guide for a clean kitkat update.
arffrhn said:
I had sideloaded a rom in recovery so that it will replace the lost system.img on my phone. Then, it booted up and I flashed back factory images the usual way. Everything is running smoothly again.
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Click to collapse
iamj00 said:
What did you end up doing for your PC to detect your phone?
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Click to collapse
Installing the driver. Refer to this thread http://forum.xda-developers.com/showthread.php?t=1992345
Boot to bootloader and connect to your PC, usually Windows will find the driver automatically

[Q] Help! Phone bricked itself trying to update. Factory Reset isn't helping!

Last night my phone wanted to update to 4.4.4 because it's been wanting to for a while, but I know it wouldn't work because my phone is rooted. It had tried this at least 3 times before and everything was fine; download update, tries to install, fails, boots right back up. I wanted to get rid of the Update notification in the top bar, so I just ran it again thinking it'd be okay. Well, this time it bricked my phone, leaving me at a neverending loop at the boot animation. I first tried to wipe the cache and dalvik cache, which did nothing. Then I tried a factory restore, which also did nothing. Then I reinstalled the stock 4.4.3 rom I had been using, which did nothing. Then I wiped the SD card completely and reinstalled a stock 4.4.4 rom through sideload, which has done nothing. My phone just sits at the boot animation and taunts me. Worse yet, I have a 16-hour drive tomorrow and my phone was going to be the majority of my sanity during that time.
What should I do?? Is there anything I can do? Normally I would just contact Google to get a replacement (I've done this before when the 4.2 update was causing a lot of bricks,I think it was 4.2 anyway, I forgot) but I'd like to have a working phone for my 16 hour trip..... if possible. Any help would be greatly appreciated! Thank you.
Well, I never had heard of any devices that still stuck in the bootanimation after flashing the factory image. There is something really wrong.
Did you already tried flashing a custom rom? Can you boot into recovery?
CCody said:
Well, I never had heard of any devices that still stuck in the bootanimation after flashing the factory image. There is something really wrong.
Did you already tried flashing a custom rom? Can you boot into recovery?
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I had a Vanir 4.4.3 rom on my phone that I tried to flash as well, but for some reason it went right into "Optimizing Apps" after the first boot, something I hadn't seen before. Then it got stuck at "Starting Apps...", then after a restart, it too was stuck at the boot animation.
I can boot into recovery luckily, but that's all I can do. I have CWMR v6.0.3.5. I've tried just about everything I can think of. [edit] I was able to contact Google for some live chat support and am now #2 in the queue. Hopefully they can either help me or get a replacement going. Either way, I'd still love any help you guys can give me, I'd really like to get it fixed rather than waiting for a replacement.
Okay, try this: Wipe everything via recovery and with everything i mean really everything! Cache, dalvik, storage, your whole system. There must be nothing left on your phone. Then flash a rom of your choice. Wipe cache and dalvik afterwards and see if it works
CCody said:
Okay, try this: Wipe everything via recovery and with everything i mean really everything! Cache, dalvik, storage, your whole system. There must be nothing left on your phone. Then flash a rom of your choice. Wipe cache and dalvik afterwards and see if it works
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I've done that already, Factory Reset + wipe cache + wipe dalvik cache + format system/data/cache/sdcard/data/media. The phone was completely bare and that's when I sideloaded the stock 4.4.4 rom (otherwise it's stuck at the Google boot screen). I'll try it again, though.
Okay right now I'm using the Nexus Toolkit to flash the stock 4.4.4 .tgz image directly from google and unroot my phone (checking the option that the phone is Soft-bricked/Bootloop.
....Okay that finished and I'm still stuck at the boot animation and now I don't have CWMR. ****. [EDIT] But I can still boot into a custom recovery through the toolkit, which is good.
RawrNate said:
Okay right now I'm using the Nexus Toolkit to flash the stock 4.4.4 .tgz image directly from google and unroot my phone (checking the option that the phone is Soft-bricked/Bootloop.
....Okay that finished and I'm still stuck at the boot animation and now I don't have CWMR. ****. [EDIT] But I can still boot into a custom recovery through the toolkit, which is good.
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Damn, I really am stumped right now. That's really strange. Normally everything should be fine after a factory reset...
I've search several threads with bootloop problems, but none of them have this persistent bootloop. I believe you have damage your storage somehow, so that the system can't read the files and boot up properly. Maybe because of this 4.4.4 OTA update. Man, that's kinda sucks right now...
CCody said:
Damn, I really am stumped right now. That's really strange. Normally everything should be fine after a factory reset...
I've search several threads with bootloop problems, but none of them have this persistent bootloop. I believe you have damage your storage somehow, so that the system can't read the files and boot up properly. Maybe because of this 4.4.4 OTA update. Man, that's kinda sucks right now...
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Click to collapse
Yeah haha, it's really really strange. I appreciate you trying to help me, though! Lucky for me I'm getting a "One-time exception replacement" since my warranty is expired but they must be super stumped with the issue as well xD
I forgot something! Did you also flashed the 4.4.4 binaries?
https://developers.google.com/android/nexus/drivers#makoktu84p
I also read somewhere, that the LG Fashtool may help.
Try this out!
CCody said:
I forgot something! Did you also flashed the 4.4.4 binaries?
https://developers.google.com/android/nexus/drivers#makoktu84p
I also read somewhere, that the LG Fashtool may help.
Try this out!
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Click to collapse
Hm, I didn't think I'd need to with the factory image, but I'll try that. I tried the 4.4.3 factory image as well but that didn't work either. I also can't find anything about the LG Flashtool that's Nexus 4 specific, but I'll try to look more into it.
Wait, how do I flash the binaries since they're .tgz files?
RawrNate said:
Hm, I didn't think I'd need to with the factory image, but I'll try that. I tried the 4.4.3 factory image as well but that didn't work either. I also can't find anything about the LG Flashtool that's Nexus 4 specific, but I'll try to look more into it.
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This is really strange man. Flashing stock ROM is the last resort but even that seems to be failing for you.
Have you tried downloading the stockRom again (just to make sure it isn't corrupted). Also, maybe you can try using TWRP instead of CWM this time.
Good luck.
RawrNate said:
Wait, how do I flash the binaries since they're .tgz files?
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Click to collapse
No need to flash them, since you are on a factory image, sry.
Woah now, I've made progress! Maybe.... Anyway, in TWRP, I "fixed permissions" and mounted "system" but now I'm at the "Android is Upgrading, Optimizing Apps - Starting Apps" screen again (it only had to optimize 23 apps?). I was at this issue before when I was flashing roms last night trying to fix it, but going back to here is better than not getting it to boot at all. What else should I try next?
Note: I'm on the 4.4.4 factory image now and TWRP is just temporary through the Nexus Root Toolkit.
RawrNate said:
Woah now, I've made progress! Maybe.... Anyway, in TWRP, I "fixed permissions" and mounted "system" but now I'm at the "Android is Upgrading, Optimizing Apps - Starting Apps" screen again (it only had to optimize 23 apps?). I was at this issue before when I was flashing roms last night trying to fix it, but going back to here is better than not getting it to boot at all. What else should I try next?
Note: I'm on the 4.4.4 factory image now and TWRP is just temporary through the Nexus Root Toolkit.
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And? Did it boot up or just stuck in 'optimizing apps'? I would suggest to try another android version, like 4.3 or 4.4.2 at least.
CCody said:
And? Did it boot up or just stuck in 'optimizing apps'? I would suggest to try another android version, like 4.3 or 4.4.2 at least.
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30 minutes later and it's still at "Starting apps..."
I tried factory images of 4.4.3 and 4.3, still nothing.
RawrNate said:
30 minutes later and it's still at "Starting apps..."
I tried factory images of 4.4.3 and 4.3, still nothing.
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Jesus!
What about custom ROM? Cyanogenmod maybe? Make sure to downlaod the M7-Release.
Hm, alright, I'll give that a shot.
On a side note, is there a way to lock the bootloader again while in either recovery or bootloader? I fear that if it's unlocked, I won't get the $250 refund for the replacement.
RawrNate said:
Hm, alright, I'll give that a shot.
On a side note, is there a way to lock the bootloader again while in either recovery or bootloader? I fear that if it's unlocked, I won't get the $250 refund for the replacement.
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Click to collapse
https://www.youtube.com/watch?v=tZbvuikfnks
CCody said:
https://www.youtube.com/watch?v=tZbvuikfnks
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Oh good that was easier than I thought xD

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