Does anyone else have this issue - I will be on a call and voice is fine then it will drop out and come back up - same area as whwn I had my droid maxx with no issues - so I am guessign I have issues with the device? My sim card was swapped and it did not seem to solve anything.
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Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
ephumuris said:
Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
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I am from Canada and am experiencing this problem as well. The weird part is, if I make a call through Facebook messenger or skype, it works perfectly fine...so I don't think it's a hardware issue.
Have you figured out a solution to this problem?
Hi all,
I've owned my S4 for a year an a half and out of nowhere started experiencing a huge issue today.
I have no audio whatsoever - earpiece or mic - when making a cellular call. I dial, and the call goes through (the other party receives the cal), but I have no audio. Even when plugging in a headset, still no audio. Incoming calls exhibit the same problem.
When connected to bluetooth, I do have audio + mic through the bluetooth device. As soon as I disable bluetooth, the issue returns.
All other apps/audio work fine - VOIP, texting, data... I can make Hangouts calls and the earpiece and microphone work.
I've rebooted the phone; that worked for a few minutes then the problem came back. I also did a battery + microSD + sim card pull, that fixed the issue for probably 30 minutes, then it returned.
I also flashed a new rom just to see if it would fix it - it didn't. Removed microSD, no fix.
I'm running Stock GPE 5.1 and have been for many months with no issues whatsoever, then this creeps up out of nowhere today. I've done some searches and other people have had the issue but I can't seem to find a definitive fix. Some report faulty SIM reader, but I have no problems otherwise with my SIM, and BT calls work so that would seem to rule that out?
Has anyone had this issue and/or fixed it?
Best,
-Dirk
OK so it appears to be hardware!
While making a test call, I took the back cover off and moved my finger around the upper area of the phone - near the SIM card slot - and applied various amounts of pressure. The in-call audio returned! However if I jostle the phone a bit, I lose audio. So some sort of connection in that area is loose or fraying or something.
Has anyone else had a similar issue? Perhaps tightening things would fix?
Since updating to FRD-L09C432B120 I am getting an intermittent issue with my in-call microphone, the person on the other end cannot hear me. If I hang up and call back it normally works fine.
Anyone else having this issue?
Before updating the microphone was just fine.
I have the same FW and microphone is just fine
do you use 2g or 4g settings for call with this sim card?
So I've had this issue with several calls. One going to t-mobile, another to Verizon and another to a land line. All three said that I have constant call loss. All they hear is static, and my voice goes in and out. I was in my truck for two of the calls and in a home Depot for another. I can hear the caller on the other end, but they can't hear me. Anyone else have this issue and maybe a fix? Thanks.
Turn off VoLTE and see if it persists
Go to your phone - 3 dot menu top right corner - Call settings - VoLTE slider to off
We're you moving? Maybe slow transfer of towers. And also what other poster said.
Ya I went in and disabled volte, so far it has helped. I'll do some more calls and see if it's a good fix. Thanks.
Update, I turned off volte and I still have the same issue where they can't hear me on the other end.
Bad antennas and or mic. Try sim in another phone before exchange.
@rbiter said:
Bad antennas and or mic. Try sim in another phone before exchange.
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This, you may have a bad unit. I know mine did that issue a couple of times but I was in a bad LTE area and had VoLTE on.
So I found out why my phone calls kept getting really muffled. Apparently the way I hold my phone my pinky would cover the mic... So now I feel dumb, but I didn't think that the mic would get muffled this easily. So if anyone has the same problem watch your finger placed.
I'm on Verizon and recently switched from a M8 to this phone (just swapped my SIM over) and have noticed that cell reception has been an issue. This was a brand new unit and otherwise seems to work perfectly, but I've had numerous calls drop mid call, or I'll lose audio in one direction in the middle of a call. It's terrible in the car, to the point that I've had to pull over and stay in one spot to actually speak to someone (I'm using a headset while in the car, but I've also had the issue when using just the handset). I'm still on stock 7.1.2, but I noticed that today was particularly bad. I'd rather not switch back to the M8, but not being able to stay on a call w/o audio dropping out is an issue.