Database Users

[Q] SGH-M919V software stuck on andriod 4.3

Hi,
I bought an the Galaxy s4 model SGH-M919V of ebay so I can use it here in Canada for the wind mobile network. The phone works well with the network and everything. The SGH-M919V model I have is actually a NEXTEL phone.
When I do a software update for my phone it tells me "the latest updates have already been installed" but I am rocking andriod version 4.3 while kitkat is out as well as other software versions.
My question is, am I supposed to wait for WIND to release their new updated version for the s4 since I am using their network or wait for NEXTEL since it is their phone?
Please mind I am new to this whole andriod stuff and this is my first andriod phone.
Thank you

Update Unlocked AT&T Galaxy S4 to Lollipop with inactive account

I'm trying to update my unlocked Samsung Galaxy S4 that I got from AT&T when I was on their network a while back. Since I'm no longer with AT&T, and after attempting to update a few times I realized that I'd have to have an active account with AT&T in order to receive the OTA updates. I also tried Samsung Kies, but no luck (it's absolutely useless when it comes to firmware updates, I'm not sure why samsung even puts it out there).
Is there another way to update my device without going the whole custom rom update route (i.e. rooting the device, ODIN etc).

Updating Galaxy S4 from 4.4.2 to 4.4.4+

I'm contemplating purchasing a new phone. I found a refurbished S4 for $75 and want to buy it, but I need at least 4.4.4 so I can play Pokemon GO. Does anyone know if it can get to 4.4.4 or higher? Also, if so, does it require rooting?
I also read that it's up to the cell phone carriers to allow a higher firmware, so if it's a case of the carrier, does Net10 allow you to get to 4.4.4 or higher?

Which variant of the S4 is it? if it's the international, samsung has 5.1.1 released so you won't have to root it.
you can always root it if the carrier hasn't updated it. which I doubt
Sent from my GT-I9505

It's not your carrier that matters, it's the carrier which the phone was purchased from that matters.

I actually purchased the S5, T-Mobile is the original carrier, and they have Marshmallow available, however, for whatever reason, I can't get it downloaded. I'm using Net10 as the wireless provider, but when I search for updates via wifi or 4G, it says there are none available (I'm currently on 4.4.2). Any clue what to do? On the phone with T-Mobile now but god knows if they're competent enough to help me.

Dragonfacex said:
I actually purchased the S5, T-Mobile is the original carrier, and they have Marshmallow available, however, for whatever reason, I can't get it downloaded. I'm using Net10 as the wireless provider, but when I search for updates via wifi or 4G, it says there are none available (I'm currently on 4.4.2). Any clue what to do? On the phone with T-Mobile now but god knows if they're competent enough to help me.
Click to expand...
Click to collapse
These are the S4 forums, mate.
You started the thread mentioning something about an S4, which now turned into an S5 somehow.
And you can always download the firmware and flash it manually. Or update with Kies.

Dragonfacex said:
I actually purchased the S5, T-Mobile is the original carrier, and they have Marshmallow available, however, for whatever reason, I can't get it downloaded. I'm using Net10 as the wireless provider, but when I search for updates via wifi or 4G, it says there are none available (I'm currently on 4.4.2). Any clue what to do? On the phone with T-Mobile now but god knows if they're competent enough to help me.
Click to expand...
Click to collapse
Enter download mode and read off the model number of the S5. If it says anything other than SM-G900T, then that is why you are having issues with the download. Keep in mind that there are Straight Talk and Net10 versions of the S5 available. Both are on 4.4.2 and no upgrades are available other than by installing a custom ROM.

Sorry, I didn't know this was strictly S4. I'm a bit unobservant. But for those who may randomly be brought to this page via Google. I did the update via Samsung Switch for the PC. Google it, should be the first link. Apologies to all for the mixup.

Strange issue with newly bought used Note 4

I recently bought a used Note 4.
Now when I started using it, I observed something strange on it.
First when i connected it to my laptop for some data transfer i saw a new drive letter popup with Verizon mentioned on it and it automatically installed Verizon's software on my laptop.
Secondly, when I reboot the phone in boot-loader mode to check if the phone is rooted or not, i get the Mobile Model to be SM-N910V whereas when i checked on the back of the phone (under the battery) it is mentioned as SM-N910F; even when i checked Mobile Status under Settings it also shows SM-N910F.
Now i installed Phone Info Samsung from Play Store and it is also saying the Phone Model is SM-N910F whereas in Device Type it is mentioned as trltevzw (i believe this is the model for Verizon based phones). - snapshot attached
Now I am quite confused if I have an international version of Note 4 or Verizon based version.
Also one more thing... Root Checker says my phone is rooted but when i install SUPERSU; i can't update the libraries since it needs TWRP or CWM recovery to update the library (which is not available as my recovery shows stock recovery).
Any help in this regards will be highly helpful.
Thanks!

I'd take your device back to the retailer and get a refund. As there is something fishy about it!

DarkGuyver said:
I'd take your device back to the retailer and get a refund. As there is something fishy about it!
Click to expand...
Click to collapse
Dear thanks for your reply but sending it back to retailer is not possible.
So any technical help would be much appreciated. .
Thanks!

Ok just an update...
First i tried installing official ROM (5.0.1) for SM-N910F from SAMMOBILE using ODIN but that failed giving some error.
Next I tried installing Official ROM (5.0.1) for SM-N910V using ODIN and it passed successfully.
Now Phone Info and About Status details match - Phone Model is SM-N910V and Device Type is trltevzw
but while doing this I have lost root access (which was already sort of useless because recovery was stock one)
However now Phone model and Device type part matches up.
Now IMEI on the phone and Phone Info are not matching... Anyone has any info on how to work around that?

AdilJawad said:
Ok just an update...
First i tried installing official ROM (5.0.1) for SM-N910F from SAMMOBILE using ODIN but that failed giving some error.
Next I tried installing Official ROM (5.0.1) for SM-N910V using ODIN and it passed successfully.
Now Phone Info and About Status details match - Phone Model is SM-N910V and Device Type is trltevzw
but while doing this I have lost root access (which was already sort of useless because recovery was stock one)
However now Phone model and Device type part matches up.
Now IMEI on the phone and Phone Info are not matching... Anyone has any info on how to work around that?
Click to expand...
Click to collapse
that's happen to me before mate
i bought note 4 the same happen to me ,, in download mode showing me SM-N910P , software (about device showing SM-910F)
Under the battery SM-910F
downloaded the official ROM (5.0.1) for SM-N910F from SAMMOBILE ended with fail
next tried Official ROM (5.0.1) for SM-N910P using ODIN and it passed successfully
********* summary*********
this phone called batched or patched idk exactly, that mean its American version (AT&T Or T-mobile or verizon or Sprint ) but some companies (chines ppl) can change the phone number model to make it like International version 910C or 910F
in the end i return it back and got my original SM-910C
if u can send it back or live with it ,, sorry to say u got cheated
sorry for my bad english

OK I now a functional Verizon note 4 converted from Retail edition to Developer Edition Verizon Note 4.. there is a thread available for it.. I will soon share the link over here..

S10+ Appears To Be Incapable of Software Updates After Switching Carriers

Hi all,
I have an S10+ that refuses to acknowledge that its software is out of date.
I bought a US Cellular Galaxy S10+ from the Samsung website when the phones launched in March 2019. In late August 2019, I decided to switch to AT&T (had previously been on my parents' plan, wanted to start my own). I transferred the phone and my number over to AT&T.
Recently, I noticed that I have not received a software update or security update since before I switched. My Android version is still 9, my kernel is dated Aug 7, 2019, and my security patch level is Aug 1, 2019.
No matter what I do, my phone says its software is up to date.
I took the following actions:
Called AT&T to have them update the phone in their servers or whatever it is they do.
Changed the date in the phone, restarted and searched for updates.
Cleared the cache data in the phone's BIOS.
Tried using Smart Switch, it said it was up to date.
Did a factory reset of my phone.
Contacted Samsung, was told to talk to my carrier.
Called AT&T again, was told they could not push the updates because the IMEI number is for a US Cellular phone, not an AT&T phone.
Today, I took it to a Samsung representative at a local Best Buy. He plugged the phone in to whatever PC tool he has, it prompted him to download the latest AT&T firmware. He did so and tried flashing the phone. I looked and saw the blue BIOS screen where the phone said it was downloading the firmware. However, when it finished and he started the phone up again, the phone's software information was unchanged. He tried it a second time, and still no change. He told me he had never seen a phone refuse the firmware like this, and he said there was nothing he else he could think of to try. He said even if I could flash the firmware, it might still refuse to receive updates and I'd have to keep flashing it to get all the updates. His suggestion was to just wait and try to see if I could get a deal on an S20.
This phone is paid off, and still in great condition. I'd really rather not have to replace it less than a year after I got it. I've thought about trying to flash the phone myself with Odin, but I'm not sure whether I need to try it with AT&T firmware or US Cellular firmware. Furthermore, I can't find AT&T firmware for the SM-G975U, only the SM-G975U1, and I'm not even sure if it's up to date. What are your suggestions?

You could try updating using the Frija & Odin method found in News & Discussion board, then see if next month you receive OTA?

RuthlessNate said:
Hi all,
I have an S10+ that refuses to acknowledge that its software is out of date.
I bought a US Cellular Galaxy S10+ from the Samsung website when the phones launched in March 2019. In late August 2019, I decided to switch to AT&T (had previously been on my parents' plan, wanted to start my own). I transferred the phone and my number over to AT&T.
Recently, I noticed that I have not received a software update or security update since before I switched. My Android version is still 9, my kernel is dated Aug 7, 2019, and my security patch level is Aug 1, 2019.
No matter what I do, my phone says its software is up to date.
I took the following actions:
Called AT&T to have them update the phone in their servers or whatever it is they do.
Changed the date in the phone, restarted and searched for updates.
Cleared the cache data in the phone's BIOS.
Tried using Smart Switch, it said it was up to date.
Did a factory reset of my phone.
Contacted Samsung, was told to talk to my carrier.
Called AT&T again, was told they could not push the updates because the IMEI number is for a US Cellular phone, not an AT&T phone.
Today, I took it to a Samsung representative at a local Best Buy. He plugged the phone in to whatever PC tool he has, it prompted him to download the latest AT&T firmware. He did so and tried flashing the phone. I looked and saw the blue BIOS screen where the phone said it was downloading the firmware. However, when it finished and he started the phone up again, the phone's software information was unchanged. He tried it a second time, and still no change. He told me he had never seen a phone refuse the firmware like this, and he said there was nothing he else he could think of to try. He said even if I could flash the firmware, it might still refuse to receive updates and I'd have to keep flashing it to get all the updates. His suggestion was to just wait and try to see if I could get a deal on an S20.
This phone is paid off, and still in great condition. I'd really rather not have to replace it less than a year after I got it. I've thought about trying to flash the phone myself with Odin, but I'm not sure whether I need to try it with AT&T firmware or US Cellular firmware. Furthermore, I can't find AT&T firmware for the SM-G975U, only the SM-G975U1, and I'm not even sure if it's up to date. What are your suggestions?
Click to expand...
Click to collapse
Settings > About > Software Information > Service Provider SW Ver
What does it show for you over there?
Your phone is probably still on the US Cellular CSC.
I'd recommend flashing the G975U1 ATT firmware if you want ATT features, or the XAA firmware, to convert your device to a completely unbranded variant with no carrier apps.
You can use SamFirm or Frija to get the firmwares.
Use 'SM-G975U1' as the model and for the CSC, use 'ATT' if you want the AT&T firmware, or 'XAA' if you want the unbranded firmware.
Flash it with patched Odin here:
https://androidfilehost.com/?fid=6006931924117912211
You will have to wipe/reset the entire phone with this process, so make sure to use Smart Switch to backup your data.

MeltdownSpectre said:
Settings > About > Software Information > Service Provider SW Ver
What does it show for you over there?
Your phone is probably still on the US Cellular CSC.
I'd recommend flashing the G975U1 ATT firmware if you want ATT features, or the XAA firmware, to convert your device to a completely unbranded variant with no carrier apps.
You can use SamFirm or Frija to get the firmwares.
Use 'SM-G975U1' as the model and for the CSC, use 'ATT' if you want the AT&T firmware, or 'XAA' if you want the unbranded firmware.
Flash it with patched Odin here:
https://androidfilehost.com/?fid=6006931924117912211
You will have to wipe/reset the entire phone with this process, so make sure to use Smart Switch to backup your data.
Click to expand...
Click to collapse
Hey, thanks for the advice.
My service provider software information version is:
SAOMC_SM-G975U_OYN_ATT_PP_0039
R58M20FYAKW
ATT/ATT/USC
I've looked at both Frija and SamFirm/Updato. Frija doesn't seem to recognize ATT or OYN as a CSC for me when I try using it in the auto search for either SM-G975U or SM-G975U1. Updato has an AT&T firmware, but it's from Nov 2019 and is still Android 9. SamMobile claims to have more up to date firmware, but their download links always send me to the registration page, even after I already registered (I'm guessing they're not as free as they claim to be).

RuthlessNate said:
Hey, thanks for the advice.
My service provider software information version is:
SAOMC_SM-G975U_OYN_ATT_PP_0039
R58M20FYAKW
ATT/ATT/USC
I've looked at both Frija and SamFirm/Updato. Frija doesn't seem to recognize ATT or OYN as a CSC for me when I try using it in the auto search for either SM-G975U or SM-G975U1. Updato has an AT&T firmware, but it's from Nov 2019 and is still Android 9. SamMobile claims to have more up to date firmware, but their download links always send me to the registration page, even after I already registered (I'm guessing they're not as free as they claim to be).
Click to expand...
Click to collapse
Ah, it seems like your device has switched to the ATT CSC but remained on a US cellular build, resulting in there being no available update file on the ATT server.
Download the XAA unbranded G975U1 firmware with Frija.
I completely forgot that ATT doesn't host their firmware files on Samsung servers, instead it uses its own servers for updates.
Updato and SamMobile are both greedy and want you to pay for uncapped download speeds so I wouldn't recommend using them.

With patched Odin can change the csc? I have G977B and cannot change the csc.

DeXTeRrR said:
With patched Odin can change the csc? I have G977B and cannot change the csc.
Click to expand...
Click to collapse
Only applies to US variants when switching from G975U to G975U1.
It's 'patched' as it bypasses the model number check.

MeltdownSpectre said:
Only applies to US variants when switching from G975U to G975U1.
It's 'patched' as it bypasses the model number check.
Click to expand...
Click to collapse
Thank you.

It took me forever to find someone with this problem / solution.
I switched from Verizon to Xfinity Mobile and had not received a security patch since Oct '21 and was still on Android 11.
You'd think that this problem occurs often enough that support would know the solution.
Xfinity Mobile told me Samsung was responsible.
Samsung (Best Buy Geek Squad who is certified Samsung Service Center) said Xfinity Mobile is responsible but gave me the idea that the phone might be 'stuck' on Verizon so it can't pull the updates from Xfinity Mobile.
The build was from Verizon.
I installed the latest build from Xfinity Mobile (CHA) for this model phone (SM-G973U) so it now has Android 12 with Dec '22 security patch.
I'm guessing that the updates will work now but I won't find out for 3 months since the S10 is now on quarterly releases.
Thanks 2x.
Scott