Phone won't connect to PC after Unlocking via NRT - Nexus 4 Q&A, Help & Troubleshooting

Hello,
today I tried to root my phone with Nexus Root Toolkit. The first step was to unlock the phone so I could root it. After I unlocked it I can't get the phone to connect to the PC. I've tried uninstalling the drivers(with USBDeview also), restarting the computer, different cables, different ports, USB debugging on/off, MPT/Camera, restoring to factory settings. Nothing works. The only time the phone registers in the Device Manager is when I put MPT with USB debugging, and I get an exclamation mark next the Nexus 4 device. Trying to update the drivers results in no drivers found. Downloading the drivers manually doesn't work either. What I find especially troubling is that when I connect the phone without USB debugging the phone doesn't even react to the connection. There is nothing in the status bar. The phone is charging tho.
edit: I've now tried 2 different computers (running Win 8.1, and 7), and it's the same problem, so I'm pretty sure the phone is the problem. Is there anything I can do from here?
Since I can't connect to the PC is there a way I can do something 'OTA' to fix it? Will I be eligible to update to 5.0 OTA since my phone is unlocked(stock ROM tho)?
edit2: I've now locked the bootloader, but the issue persists.
edit3: Uninstalled NRT, and the drivers it provides, and installed Google USB Drivers over the SDK Manager. I now have two devices: one Nexus 4, one Unknown Device, both with exclamation marks next to them. I think this double entry could be due to some remaining driver somewhere. Gonna try to remove every Nexus driver I can find, and then try with Google USB Drivers again. Fingers crossed.
edit4: Tried naked drivers. No luck...
Appreciate the input!

Related

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Make sure for windows media player to be updated to the latest, for the windows mtp driver.
duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4
Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.
Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.
yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.
If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium
if the phone is locked with a pin/password/pattern unlock it.
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?
K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)
I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] Computer not recognizing phone when in USB Debugging Mode

I am trying to install the ADB drivers but my phone is not appearing in the device manager at all for some reason. I have USB Debugging mode turned on but all that pops up when I plug my phone in is the auto play that asks me if I want to open the device to view files. I have no android device listed in my device manager to install drivers to. I have tried on two different computers and my phone is not recognized.
I have the google edition on 4.3
have you tried a different usb cable?
jedinegotiator said:
I am trying to install the ADB drivers but my phone is not appearing in the device manager at all for some reason. I have USB Debugging mode turned on but all that pops up when I plug my phone in is the auto play that asks me if I want to open the device to view files. I have no android device listed in my device manager to install drivers to. I have tried on two different computers and my phone is not recognized.
I have the google edition on 4.3
Click to expand...
Click to collapse
Uninstall and then reinstall Kies and try again bro, that should work bro.
Try a different cable. Had an issue was GNex where it charged fine, connected to the computer okay, but couldn't get adb or use odin. Spent hours trying to figure it out, uninstslling, reinstalling, and rebooting everything under the sun. Then thought maybe, just maybe it might be the cable. Swapped it out, and it worked like a charm.
Sent from my SCH-I545 using Tapatalk 4

KitKat on Nexus 7 Failes

My problem is basically getting my nexus 7 to connect to the pc... This is what I've done. and what happends...
When I first connected it, I got no message at all, and nothing happened, then I changed the cables around, I changed the USB Pports... and by some mysterious wounder I found a combo of pad, port and cable that made my nexus go your connected as MEdia Device... BUT my computer wont see it.. hmm.. changed it to camera mode, and still nothing. Then I turned off USB Debug. Still nothing, but wen I turned it back on, I got the message that I was connected, and I got to install some drivers, and NExus popped up as a camera in windows 8... Started up the nexus toolkit thingy (I love simplicity) And there it popped up.. rebooted to fastboot, and no luck... windows wont recognize the damn driver. And I have done everything I can think of except install linux and try it there... IT wont connect in Fastboot mode, Not a chance... I've tried to unindatll all the drivers, and their files. everything I can think of... I've followed like 20 diffrendt howto s on the same problem, and no luck...
So how would a guy like me go about doing this in linux... is there a tool made for it? Do I need to do it all by commands? Is there a howto?
In my win8 64bit the nexus 7(2012) does show up as a portable device, but MTP works and there's no issue with sending or pulling files. currently it's running stock kitkat 4.4 (KRT16S).
like you I suspect it's a driver issue with windows. If you could locate the device on device manager (try View\Devices by connection and look under PCI Express Root Complex and comb for USB Host Controller\USB Root Hub\Generic USB Hub), delete the entry for Nexus7 and scan for hardware changes again. This forces the system to look for correct driver(s) for your nexus.
Some guides on updating drivers are in fact concerned with the ADB interface, which is needed for USB debugging. In your case, if it's just accessing the internal storage of your Nexus you want to solve, those info may not be relevant.
krrasmuss said:
My problem is basically getting my nexus 7 to connect to the pc... This is what I've done. and what happends...
When I first connected it, I got no message at all, and nothing happened, then I changed the cables around, I changed the USB Pports... and by some mysterious wounder I found a combo of pad, port and cable that made my nexus go your connected as MEdia Device... BUT my computer wont see it.. hmm.. changed it to camera mode, and still nothing. Then I turned off USB Debug. Still nothing, but wen I turned it back on, I got the message that I was connected, and I got to install some drivers, and NExus popped up as a camera in windows 8... Started up the nexus toolkit thingy (I love simplicity) And there it popped up.. rebooted to fastboot, and no luck... windows wont recognize the damn driver. And I have done everything I can think of except install linux and try it there... IT wont connect in Fastboot mode, Not a chance... I've tried to unindatll all the drivers, and their files. everything I can think of... I've followed like 20 diffrendt howto s on the same problem, and no luck...
So how would a guy like me go about doing this in linux... is there a tool made for it? Do I need to do it all by commands? Is there a howto?
Click to expand...
Click to collapse
Installing fresh SDK won't hurt.
holynoob said:
Installing fresh SDK won't hurt.
Click to expand...
Click to collapse
The USB drivers are available in a zip file here: http://developer.android.com/sdk/win-usb.html
and instructions are here:http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver
For drivers and devices on your system browse http://www.nirsoft.net/ for the free utilities
DriverView
USBLogView
DevManView
USBDeView
Update
peterk-1 said:
The USB drivers are available in a zip file here: http://developer.android.com/sdk/win-usb.html
and instructions are here:http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver
For drivers and devices on your system browse http://www.nirsoft.net/ for the free utilities
DriverView
USBLogView
DevManView
USBDeView
Click to expand...
Click to collapse
Basically I would like to have ¤.¤ installed on my Tablet. Right now I have 4.2.2 SmoothROM installed, and whilst this works for me, I'd like to get the update.
In the past, I used the Toolkit to root and install stuffies... Until the last update to SmoothROM wheres I used GooManager thingy...
When I started this I got the Tablets to connect using PTP whilest in Android, but not in Fastboot mode. So I downloaded the 4.4.kitkat Offisial ROM and tried to install that in recovery, after a full wipe, BUT that ended in me having to install SmoothROM again. And now the Tablet wont connect at all... I have deleted all drives, and reinstalled them... I've tried 3 diffrent Wondows USB driver, but no luck there... I've tried like 5 diffrent USB data cables, in all 4 of my USB ports, on 2 diffrent machines, both win 7 and win 8... AND still no luck... now all the machine says that it cannot identfy the device...
Tomorrow, I will end up installing linux, and try there... At the moment I loathe all things called windows drivers...!!!!
EDIT:
Great news... I found a cable, I havent used in a long time. THis is the original cable that came with the Nexus, and I havent used it in a long time because it had some bad connections. Felt like the plug was loose, but now it made the whole thing work without any problems at all...
So I found the cable, used USBDeView to delete all drivers assossiated with the nexus. plugged it in while in fastboot, and BANG installed. rebooted it, and BANG installed.

TMobile G2 cant connect to PC over wire

So, I cant seem to be able to connect my G2 to the PC via USB cable. I get "usb device not recognized" error, and when looking for the device via LGPC Suite, it says driver not installed and attempts to re-install the driver to no avail. Im using Win 7 64 bit. Here's what Ive done to attempt to fix it:
Tried uninstalling and reinstalling both the driver and LGPC Suite in my normal user account and in admin admin account.
Redownloaded both driver and LGPC Suite and doing the above.
Tried 3 different USB cables.
Tried 2 different USB ports.
Yes, Im changing the connection options on the phone from MTP and LG Software.
Phone charges normally over USB.
I *can* however connect to LGPC Suite via wifi successfully.
Any ideas? Im stumped.
blackangst said:
So, I cant seem to be able to connect my G2 to the PC via USB cable. I get "usb device not recognized" error, and when looking for the device via LGPC Suite, it says driver not installed and attempts to re-install the driver to no avail. Im using Win 7 64 bit. Here's what Ive done to attempt to fix it:
Tried uninstalling and reinstalling both the driver and LGPC Suite in my normal user account and in admin admin account.
Redownloaded both driver and LGPC Suite and doing the above.
Tried 3 different USB cables.
Tried 2 different USB ports.
Yes, Im changing the connection options on the phone from MTP and LG Software.
Phone charges normally over USB.
I *can* however connect to LGPC Suite via wifi successfully.
Any ideas? Im stumped.
Click to expand...
Click to collapse
Sorry for bumping old thread, but have you found a solution? I found my self in exactly same situation as you describe.
Phone is in LG Software mode
LG Suite can find the phone over Wi-fi, other modes work through USB.
Tried on two different computers, with win7/win8 respectively.
Stock EU ROM, just bought it.
Tried different USB ports.
Yet PC doesn't recognize it :/
EDIT: Never mind, solved it by following the following instructions in another thread:
cmahendra said:
You must be on 64 bit windows. Not even on 64bit, Still try this...
1) Uninstall LG Drivers, LG PC Suite and anything you see named LG. Restart PC.
2) Install latest LG Driver from this post (step 4)
3) Install Optional MTP Driver from this post (step 4)
4) Open Windows Device Manager (just to watch whats happening.)
5) Disconnect Internet (To avoid stupid online WDM drivers)
6) Connect phone with Usb and let drivers install automatically. Give it some time to install drivers keeping watch on Device Manager window.
7) Keep changing USB connect modes to all modes one-by-one on Phone and let drivers install.
You should see MTP drivers installed now. If this does not help, cant think of anything else. If this works, press THANKS button
EDIT: Connect USB at backside of pc, directly to USB on pc motherboard.
Click to expand...
Click to collapse

MTP Mode not working

Hey,
So I got my D802 today and I want to do the whole Root, Recovery, ROM shenanigans.
But for the love of god I cant connect the phone in MTP mode, so I cant Root, nor install a recovery.
I cant connect to the LG PC Suite either.
Any Ideas?
what connection type are u choosing after plugging it into the computer? are u running Windows, Mac, Linux? Windows will work with mtp out of the box but I think Mac and Linux need phone drivers installed. Windows will need drivers when you're ready to "unlock" using adb.
Sent from Tapatalk using my xposed VZW G2
Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer
E-I-K-E said:
Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer
Click to expand...
Click to collapse
when you first plug in your phone it gives you the option to install the drivers needed to connect in the different modes, if not on the top right corner of the menu with charge/mtp/pc software it should have the option to install the drivers
E-I-K-E said:
Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer
Click to expand...
Click to collapse
you never said what connection type you're choosing on the phone after plugging it in. there are a few options and change how the phone is seen by Windows. some options won't have it display as an mtp device or as a drive letter in my computer.
Sent from Tapatalk using my xposed VZW G2
Usb cable problem?
Try toggle usb debugging
Sent from my LG-D802 using XDA Premium 4 mobile app
Really Weird
I'm having the same issue. I'm running OptimusG3 v1.3, I've never had an issue with it before, I used MTP to transfer files yesterday, worked flawlessy, now it won't. I was trying to map the G2 as a network drive, I installed LGPCSuite, a couple of other software that should be inconsequential, and suddenly my phone says connected as MTP, but my laptop won't recognize or show the device in My Computer. I get installing device drivers prompts, I used the hardware and devices troubleshooter which told me 'LGE Android MTP Device has a driver problem' and LGE Mobile USB Modem has a driver problem. Reinstall device driver -> completed, but still not fixed. I installed LG's universal uSB tool or whatever, no fix. I have no idea wth is up (It's not a USB debugging accidental toggle either). I'll try uninstalling PCSuite. I though it would be more useful

Categories

Resources