Hey there,
My name is Ben, and I have been lurking on here for years now, and its a great community with lots great tips and tricks. I have a stumper for some people. I gave my LG G2 the optimus LGG3 interface, but i broke my screen, and in order for it to get warranty, it has to be unrooted and stock firmware. Now i have tried every trick in the book, every video, every forum and this phone will not go back to stock. I tried the mobile support tool, and it says theres "no upgrade items to fix". I tried the other ways with the flash tools, every version of them, and it gets stuck at step 2, around 2%. I tried all the KDZ ways, and I can't seem to find a .tot file for my D803. Can someone help me through this? Any help is appreciated. Thanks
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I can get into download mode, but have a secure boot error and cant use ADB or fastboot. I've been reading every thread I can find.
I tried the LG tool, it never downloads the firmware, just hangs at 12%. Tried different drivers etc. Let it run overnight just in case it was a slow download - nada.
Tried the LG tool by entering the imei number first, but the tool reports a low battery and won't load the firmware. Phone is fully charged, i assume that battery level reporting is not working correctly.
Tried to load the kdz with the R&D tool, it errors out at 49%.
Tried to do the offline process with shttp from the unbrick any phone thread. It uses an older version of the LG tool and won't recognize that the phone is plugged in. If i install the newer tool that sees the phone, the process crashes the tool.
it all started when i tried to flash twrp and used the one for a different model g2. Dumb, I know. this is my first time soft-bricking a device.
Can anyone please point me in another direction?
UPDATE: phone was reporting that it was an 802. Downloaded and flashed an 802 kdz file and the phone booted! First time it was able to get past 49%. Nothing really works on the phone, but now i'm able to use the LG Mobile support tool to flash the correct firmware. The program is downloading the sofware now.
When you say LG tool I'm assuming you're talking about the official program you can download from their site?
I have the Verizon G2 and promptly erased everything on it the first night I got it.. Don't flash / wipe files at 4 AM when you've been up all day and night.
Anyway this thread http://forum.xda-developers.com/showthread.php?t=2432476 really saved my rear. Maybe the T-Mobile version will work to get yours back to stock.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM.
Vepaot said:
When you say LG tool I'm assuming you're talking about the official program you can download from their site?
I have the Verizon G2 and promptly erased everything on it the first night I got it.. Don't flash / wipe files at 4 AM when you've been up all day and night.
Anyway this thread http://forum.xda-developers.com/showthread.php?t=2432476 really saved my rear. Maybe the T-Mobile version will work to get yours back to stock.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM.
Click to expand...
Click to collapse
works at the start and hangs at 49%. There is one bit that needs to be switched and this would work.
okay, looks like the phone is reporting that it is a d802 from my first f'd up flash. I think this may be causing the problems with flashing the 801 kdz.
Can i flash an 802 kdz onto an 801? then possibly later go back to 801?
Hi there,
I realy need your help on my problems with the G2 32GB D802.
I bought it on ebay and instead of getting it from GB it came from HongKong and I didn't think about it that it does not have a european ROM.
First I wanted to root and flash custom recovery and cloudyG3 rom. After rooting with ioroot and installing the TWRP I stuck in the fastboot mode. First problem I did not make a backup because I never reached TWRP. Download mode only appeared for a second an then disappeared again.
After a lot of searching I found that probably the 802autorec.apk was wrong, since I don't have a european model. So I installed via fastboot a laf.img for a D800. After that the download mode was working again and I installed different roms via flashtool2014. The installation worked again but after rebooting the phone I had a lot of trouble with it. That the reason for trying different roms as I sad befor.
First, the fingertip points at different areas of the screen but not there where you are touching the screen. So you can not reach the buttons or write on the keyboard.
Second, after connection to pc I recognized that my 32GB model had only 10GB internal memory.
Finaly I can not use the phone. For me it seems that I burned my partitions and need your help to get it right again.
Please give me a chance.
Best regards an thanks for helping me.
p.s.: I tried to go to the settings menu in the phone and reached it after a lot of confusing taps on the screen. All the phones informations like IMEI and all the other disappeared. Something realy went wrong with it.
No one an idea how to get back to normal?
frankhell said:
No one an idea how to get back to normal?
Click to expand...
Click to collapse
I have the same problem. Bought LG G2 D802, wifi connection was weak. I downloaded Lg PC Suite and upgraded the system. After upgrade have the same touchscreen problem. Have tested for 5-6 firmwares, but the problem is.
Do not exactly know what firmware need to install.
Please help us.
enter enginnering mode and update the touch firmware may work for you？
frankhell said:
Hi there,
I realy need your help on my problems with the G2 32GB D802.
I bought it on ebay and instead of getting it from GB it came from HongKong and I didn't think about it that it does not have a european ROM.
First I wanted to root and flash custom recovery and cloudyG3 rom. After rooting with ioroot and installing the TWRP I stuck in the fastboot mode. First problem I did not make a backup because I never reached TWRP. Download mode only appeared for a second an then disappeared again.
After a lot of searching I found that probably the 802autorec.apk was wrong, since I don't have a european model. So I installed via fastboot a laf.img for a D800. After that the download mode was working again and I installed different roms via flashtool2014. The installation worked again but after rebooting the phone I had a lot of trouble with it. That the reason for trying different roms as I sad befor.
First, the fingertip points at different areas of the screen but not there where you are touching the screen. So you can not reach the buttons or write on the keyboard.
Second, after connection to pc I recognized that my 32GB model had only 10GB internal memory.
Finaly I can not use the phone. For me it seems that I burned my partitions and need your help to get it right again.
Please give me a chance.
Best regards an thanks for helping me.
p.s.: I tried to go to the settings menu in the phone and reached it after a lot of confusing taps on the screen. All the phones informations like IMEI and all the other disappeared. Something realy went wrong with it.
Click to expand...
Click to collapse
I now have the answer from the dealer that my G2 has the Firmware D80220B.
Just try and test it. Good luck.
@Angryyolk
I just ask myself how to enter engeniering mode?
Thanks for your help.
I walked one step forward now.
But there is still no solution for my problem. I found a link to LG "http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=IMEI" to get the information about the version of my stock ROM. Just replace IMEI by your real number and you will get it.
In the meantime I flashed the rom with flashtool but the screen behaviour is still the same.
I later rooted the phone with towleroot and then installed the correct autorek.apk for the D802. That worked properly. I reached TWRP but in fact of the weired screen behaviour I couldnt do something. I tried to fix my IMEI problem with QPST but this tool showed only empty tables on my PC when I connected my G2 with usb.
I tried an update of the screen firmware as posted above. The code that has to be entered on the dialer is 3845#*802# but it wont work for me since I can't enter "settings" the service menu. That's because of the weired behaviour.
Beste regards
I now was able to enter the hidden menu. And I was able to get to the menu point "update touch firmware" but nothing happend.
What is wrong?
touch screen problem
The same problem occurred on my phone. how did you do it. please help.
I installed the software and touch screen freaked out.
It's because its a Refurbished Models..
You have to check your Mother board for exact Model
Sent from My LG G Flex LG-F340K Stock KitKat V20D on LTE Network using XDA Free Mobile app
Hello,
today I went to downgrade my L7 from Carbon ROM to V20A with CWM/ROOT by Homero using KDZ and when phone restarted after upgrade it got stuck at LG logo, so I tried flashing multiple times but it didn't succeed.
I couldn't even access the CWM, I tried almost all unbricking solutions.
Now I tried even with official LG Mobile Support Tool which updated firmware to V20D and it won't boot up.
a) Is there a way I can back my phone to get it working myself?
b) How much will the service cost as my warranty expired?
Thanks a lot!
Anybody?
Please, I really need to fix this device.
EDIT: Solved.
reinstall rom, maybe this can help u
Hello everyone, I have the Verizon LG G2 and it thinks it's a different g2. I have edited the .tot's to other device models and it still won't work. I have followed many threads and none are working for me. I also did try the .kdz method which kept getting stuck at 2%. I also do not have twrp.... My question is is there a way to install twrp right from download mode to try to flash the right software to get it working agian? Or does somebody think they can help me figure out the problem with the download mode restore?
a few feeks ago bought a second hand lg g2 d802 running kitkat 4.4.2 wich was only detecting 2g when i try to connect to the internet, i tried to solve this problem by entering the hidden menu and selecting the network types it could detect but no luck, so i decided to upgrade to lollipop, i downloaded the lg support tool and went for it, when the update was done i found myself with an almost completly functioning device except it had the "imei=null" problem, meaning no network at all --"
i tried the QPST but it was unable to detect my phone, so i decided to root my phone and go for a custom rom, the cyanogenmod13 nightly (i don't really know what i was thinking at that point :s ) and when done i was stuck in a bootloop, so i tried flashing a stock rom kdz method but the lg flash tool would stop automatically. since then i've been trying to flash stock TOT roms, the process would stop at 94% and the phone reboots. the screen shows random pixels and lines, the start up lg tune is there and i feel vibration when i press the home buttons location, i've tried to reset it to factory settings and i've used theLGUP_8974.dll, selecting the BOARD DL option in the lg flash tool but that didn't solve the problem. i have read somwhere that it could be a kernal problem, i don't know if i should go that way ( am at that point where i don't want to mess up my device anymore xD ) what do you guys think?
thank you for your help
restlessone said:
a few feeks ago bought a second hand lg g2 d802 running kitkat 4.4.2 wich was only detecting 2g when i try to connect to the internet, i tried to solve this problem by entering the hidden menu and selecting the network types it could detect but no luck, so i decided to upgrade to lollipop, i downloaded the lg support tool and went for it, when the update was done i found myself with an almost completly functioning device except it had the "imei=null" problem, meaning no network at all --"
i tried the QPST but it was unable to detect my phone, so i decided to root my phone and go for a custom rom, the cyanogenmod13 nightly (i don't really know what i was thinking at that point :s ) and when done i was stuck in a bootloop, so i tried flashing a stock rom kdz method but the lg flash tool would stop automatically. since then i've been trying to flash stock TOT roms, the process would stop at 94% and the phone reboots. the screen shows random pixels and lines, the start up lg tune is there and i feel vibration when i press the home buttons location, i've tried to reset it to factory settings and i've used theLGUP_8974.dll, selecting the BOARD DL option in the lg flash tool but that didn't solve the problem. i have read somwhere that it could be a kernal problem, i don't know if i should go that way ( am at that point where i don't want to mess up my device anymore xD ) what do you guys think?
thank you for your help
Click to expand...
Click to collapse
Sounds like to me you may not have a D802. You'll need to take the back cover off, and look and see what model #s you see. As if your having screen issues that sounds like your flashing a D802 firmware on a D800 or D801.
Also remember flashing will almost always stop before 99%.. Anything after 85% its done this is normal and will almost always happen.
These D802's have a LONG history (mostly bought referbs) of not being what they are being sold as.
hyelton said:
Sounds like to me you may not have a D802. You'll need to take the back cover off, and look and see what model #s you see. As if your having screen issues that sounds like your flashing a D802 firmware on a D800 or D801.
Also remember flashing will almost always stop before 99%.. Anything after 85% its done this is normal and will almost always happen.
These D802's have a LONG history (mostly bought referbs) of not being what they are being sold as.
Click to expand...
Click to collapse
the problem has been solved, it tuned out to be an ls980, now my G2 is fully back to life :laugh: thanx alot hyelton for your help :good: