I have a galaxy S5 and It's been working great since I bought it. But today when I woke up I noticed my Facebook contacts are all gone, just gone !
I checked the Facebook account and made sure sync is on, tried to uninstall the Facebook app and installing it back, and even tried some 3'rd party apps ,,,,, but nothing worked ! The contacts are just gone :\
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as per tittle, something keeps deleting all my contacts, jus today i hav had to restore um 7 times today,
has anyone else come across this and managed to resolve the issue
all help is welcome
thanks
Shonan_ said:
as per tittle, something keeps deleting all my contacts, jus today i hav had to restore um 7 times today,
has anyone else come across this and managed to resolve the issue
all help is welcome
thanks
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Do you have google sync turned on? (Its in Phonebook ->Settings or something) The same thing happened to me, I restored them twice, and then 10 minutes later I noticed that all the contacts were back, and I had 3 copies of each contact which I had to manually delete
Looks like you have a fun day ahead
yeah i had that before, giving me triple contacts, i defo made sure that google sync was off, but this is deleting all off um, im pretty sure iv deleted all the recent apps iv installed in last 24 hrs,
this really doing my nut in, jus soon as start getting it rite too
i hav checked and my sync and it is not acivated, via google or SE, it only started to do it yesterday ive deleted any recent apps i put on and i still get the problem, it will start to delete all assigned pic to my contacts then will delete them all together, this mornin it now done it three times, ? ? ?
i now jus reinstalled the software via SE updater, reinstalled my settings and contacts, rebooted my phone which it asked me to do and suprise suprise my contacts were gone again, so i now kno its not a app doing it,
Alright so I had to remove my facebook account from my phone and put it back in - like countless other people the contacts aren't sync'ing. Here's what I've tried:
Removed facebook account from Accounts. Uninstalled Facebook app updates. Turned off phone. Logged into facebook on my PC and went into application settings and removed facebook mobile and samsung mobile access. Booted phone. Checked logs and saw "facebook_1.2.apk has changed ... unpacking" Rebooted phone. I went back into accounts and added Facebook account - still not syncing with the contacts. I opened the Facebook app and logged in. The facebook app gave itself an account in my Accounts & Sync (So now two facebook entries there) but the app will only pull contacts not the calendar. But it did put pics and link my contacts successfully.
So now you're probably thinking - problem solved albeit through 2 facebook accounts on the phone right? That's what I thought - one can do my calendar and one can do my contacts. However, I then discovered that for some reason the contact pictures aren't showing up in the messaging app - or anywhere else in the phone where they should (Except the Contacts app itself). So I started the whole process over again keeping a close eye on the logs to check for errors. Apparently for the contact pictures to populate to other parts of the phone, it needs to be done through SNS service. While trying to update the facebook account with the SNS setting (Not the one created by the FB App) and pouring over the logs I came across:
W/System.err(2437): at com.sec.android.app.sns.xml.parser.SnsXmlParser.parse(SnsXmlParser.java:73)
E/SNS_PARSER(2437): SnsXmlParser : xmlReader.parse() : SAXException occur
Parse method return false
So it would appear that the SNS service is to blame. The question then is... why is it broken? I'm wondering if this is something that happened through an MR. I've had the phone since launch and contact sync was never failure free (Unlike my HTC phones) but if you let it sit a few days it would magically work one day - well I've been sitting for a few days and it hasn't fixed itself yet so that's what started me on proactive approach.
Thoughts?
I called sprint about this problem yesterday and was pretty much told its probally something with facebook and not much they can do since its 3rd party...
Sent from my SPH-D700 using XDA App
Well the problem I have with that response is that the Facebook app itself will pull the contacts just fine. So the issue I believe is with the sns service - whether it's going to the wrong site on facebook to pull the contacts or whatever. Which would explain why it's not able parse anything, it's not getting anything to parse. But they won't touch it. I'm willing to bet it's Samsung related. This problem happens to other Galaxy S models also. Guess we're just s.o.l.
Sent from my SPH-D700 using XDA App
Has there been a fix for this yet, can I drop in the sns file from lets say evo ?
No issues here..if you use the facebook account sync option at the top and turn off the one that facebook installs then everything will work fine.
My issue is tha I can not join contacts with facebook ones, it does not sns account, only the one that comes default but even then I can not join contacts, even if I match them up
Jhiciano said:
My issue is tha I can not join contacts with facebook ones, it does not sns account, only the one that comes default but even then I can not join contacts, even if I match them up
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I'd say start over with a fresh factory default or wipe with clockwork mod. I've never had a facebook sync issue since the phone was released. Not an issue on the DK28 ones either.
Do any of you had problem syncing contacts from facebook after the OTA J16 update?
I had this problem too, FB wouldn't sync so I didn't have contact pictures for any of my contacts. I removed my account, added it again, forced resync a few times, rebooted the phone and nothing seemed to work. Then, like an hour later it synced. Seems to be working fine except I have one contact tha has the wrong profiles picture shown and I can't figure out how to fix that.
@deadpass, do you have facebook for android installed? I have that installed and have the widget for launcher pro as well.
jay661972 said:
@deadpass, do you have facebook for android installed? I have that installed and have the widget for launcher pro as well.
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I do, the widget is on one of my home pages and it updates fine. I just removed and readded by FB account and all the pictures sync again, but I still have the one contact that has the incorrect picture.
Fb and twitter sync is completely norked on my phone. I meed to get a netbook soon cause these smartphones are wholly unreliable, imo.
Sent from my SGH-T959 using XDA App
Friend stream widget isn't updating facebook for me...
It updates twitter just fine and facebook on the friend stream app but on the widget on the homescreens it updates twitter but not facebook...I tried logging out of twitter and only left facebook on...and facebook doesnt update in the widget.
I've checked account & sync, facebook does sync and update and when i go onto the friend stream app, it's updated but in the widget it doesn't update...
I've tried clearing the cache. clearing data...removed account and relogined and even desperate enough to try a factory reset....I did all of it and facebook still doesn't update in the widget.
I would be grateful for any help.
Thank you.
I've got exactly the same problem... I tried all you can imagine : clear cache, clear data, remove all accounts linked to friendstream and re add it.
Nothing worked : the widget do not update facebook posts although the app is updated. I do not understand why it suddenly fails (worked perfectly during 4 months).
I'm very disappointed : how HTC can sell phones with so buggy apps ? Very frustrating to have a nice widget that can't be used...
The same here: FriendStream didn't update anymore. I guess this problem started the day I changed my Facebook password. I removed the Facebook for HTC Sense account and re-added it. No change.
Update: I've just removed HTC Sense account again, tried to log-in with a wrong facebook password (unsuccessfullly, of course). Then I entered the right password and everything seems to be just fine now!
Hi,
I have no idea why, but I don't get any push notifications from Facebook Messenger. There is no sound, no vibraitions, nothing in notications. And yet, in the app itself I see that someone wrote to me.
Symptoms:
No notifactions
No chatheads
Full Facebook app itself does notifactions: it tells me about new friends, birthdays etc. Also: when I open a new conversation via Facebook app, it creates that chathead bubble. And with that pinned to my screen I can get atleast some sounds.
When I manage apps, under Messenger, I usually have two services: ChatHeadService and MqttPushService (sometimes also EventService and
I still get notifications from other apps, like SMS, Facebook itself, Google Play etc.
What I did:
I cleared all the cache and app data for Facebook and Messenger (multiple times!)
I reinstalled both Facebook and Messenger
I restarted my phone and did Wipe Cache via Recovery.
I double checked if I have notifications enabled both in my Messenger app and in Application Settings
I have enabled synchronization.
Nothing worked. And yes, until... I have no idea what, everything worked just great.
I'm using Galaxy S4 i9505 with I9505XXUEMJ7. And Messenger/Facebook are the newest, freshly installed versions from the market.
Do you have ANY idea how to fix my problem? Maybe there is some KNOX block or whatever that I'm not aware of?
Out of the Blue, the exact same symptoms. Everything was working fine until a few weeks ago. Suddenly, facebook messenger gives me no notifications at all.
What I tried more was installing older facebook and messenger versions without any luck!
My device is Galaxy S4 i9505 with XXUFNB9 no root
My problem was on Facebook side.
Try creating totally new account and log in with it into your Phone. Check if you recieve notifications.
If yes, go to Facebook settings and delete all (ALL) apps that you have connected. From what I gathered the problem was in one of the apps that probably was stealing all the attention.
Yeap! I disabled all apps from Facebook settings and... blink! Notifications! Don't know which app did the trick but don't really mind. Thank you for your time!! :laugh:
SOLVED
thunderstormgr said:
Yeap! I disabled all apps from Facebook settings and... blink! Notifications! Don't know which app did the trick but don't really mind. Thank you for your time!! :laugh:
SOLVED
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CouldCouldplease explain how you did that...i have the same problem. I'm on cm12.1 .on my opo
kiwtir said:
CouldCouldplease explain how you did that...i have the same problem. I'm on cm12.1 .on my opo
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Login to facebook -->Settings-->Apps-->Apps other use-->Edit-->uncheck
It's been a while since i did it but it should word...