Problem connecting my S4 - Galaxy S 4 Q&A, Help & Troubleshooting

Hi, I have S4 1 year now. I have problem connecting my phone in my pc. I cannot connect it in kies, or like a mass storage, even in download mode is impossible. All time it says uknown usb, cannot recognised. I have tried AEL Kernel and Alucard, I dont know what is the problem. I have one desktop and one laptop with windows 8.1 and I cannot connect it. In my work having an hp with windows 7 it works like a charm as a mass storage but I cannot flash or install kies because I don't have administration privileges. I tried to unistall all drivers and kies and reinstall them but still the same. Any ideas ?

Any help ?

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[Q] unroot??

is it possibile to unroot the epic eb13 without having to use the cable/ odin / or anything computer related?
my phone is not working with odin or anything if i plug the usb in, but i am able to move stuff to and from my SD card by just putting the SD card in the computer.
took to sprint to try and get it repaired BUT cause they saw i was rooted they said they cant help me because i am rooted.
by the way i have tried VARIOUS methods of trying to get the usb to work by using 4 different usb cables. uninstall and install the drivers. different usb slots in the computer.
all keep showing
"USB device not recognized"
I had this problem when I was getting ready to upgrade from rooted DK18 to EB13. I wanted to backup my stuff first but the usb wouldn't recognize mass storage. I think I may have broke something when I started removing apk's and disabled touchwiz in favor of launcher pro. The phone worked fine but mass storage was not available. When I installed the Epic drivers on my laptop and connected my phone, the mass storage still wasn't recognized but Odin did see a connection.
If Odin still sees your connection on a different pc (disregard the windows error), then flash whatever firmware you need and all should be well.
Let me know if this helps.
PS....Don't forget to disconnect and reconnect your phone at least twice after installing drivers on a new pc. It takes at least 2 reconnects to install the drivers correctly...at least thats always been my experience.
im getting nothing in odin =/
Yes, but have you tried connecting to a different pc. I had the exact same issue on my desktop pc and then I tried on my laptop. For some unknown reason Odin worked fine (but still no mass storage).
At first I thought there was something wrong with my desktop's usb ports but after I flashed back to stock, suddenly mass storage was available on both my laptop and the original pc. Don't ask me why, it just worked.
Doesn't doing a hard reset make you lose ur root?
Sent from my SPH-D700 using XDA App

Connecting the S4 to Kies

I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
Sorry I dont have a better answer but try another cable if you have one. Ive seen this be the root of the issue many times.
mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html
astraopcuser said:
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html
Click to expand...
Click to collapse
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.
mcsephoenix said:
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.
Click to expand...
Click to collapse
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards
astraopcuser said:
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards
Click to expand...
Click to collapse
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.
mcsephoenix said:
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.
Click to expand...
Click to collapse
My laptop runs windows 7 64 bit too. I had no issue.
Maybe you find the solution on zedomax's site: http://androidroot.org/videos.php?cat=90&sort=most_recent&time=all_time&seo_cat_name=
regards
mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
All drivers where installed correctly ??? yesterday i got the same error and used w7 update to find the missing driver. Works fine now.
Still no luck, unfortunatly at work windows update is blocked so that is not an option here as far as the driver update.

[Q] windows 7 doesn't recognize galaxy s4

Hi
Whenever i connect my phone to my pc it starts to charge but i'm not able to browse the phone in explorer (it shows nothing).
In device manager i see the samsung driver with a yellow triangle
I tried a lot already:
-auto update
-manual update
-uninstall and search for new hardware
I also tried it with kies, same thing it doesnt find the phone.
I tried uninstalling everything from samsung and whatever i could find.
Still the same problem i tried kies drivers i tried more specific drivers all failed.
On my windows 8 boot it does work (another drive so they shouldnt cause trouble to each other at least i think)
and at my work on windows xp it also works without any problems
What do you think it might be?
Try installing the latest Java s/w. Also for drivers go to samsung's official website and manually install drivers.
It would work if instructions are followed properly.
Since your phone is recognized by Windows 8, your phone is alright the problem is with the OS.
| Mobile Message
Connect your phone to your PC using the USB cable... Now go into your device Manager. ..
Uninstall all the usb drivers and reboot your pc... Once it reboots it will automatically start installing all the required USB drivers again...
Now see if your phone is detected in your My Computer...
Sent from my GT-I9500 (Hassan Khalid Malik) using Tapatalk 2

Mobile not detected by PC

Suddenly my PC stopped detecting my Galaxy Y. I cant mount my sdcard, but the main problem is that it does not even detect in download mod.
I have tried to reinstall Divers, but no use. But the akward fact is that my bros Galaxy Y Duos is been detected.
If anyone knows how to fix it? I cant revert back to stock Rom!
im having the same issue, my laptop still recognize my s2, in everyway, but it doesnt detech my y, even in usb storage mode or download mode
Its mostly the fault of your pc and not the phone. But still try using a different cable,a different usb port, and a different pc. If it works on the other pc then there is only one possibility and two solutions. The possibility is your pc is virus infected that is hampering the connectivity to the phone and the first solution is try using an antivirus(a free or trail one should do.) and remove the virus. If doesn't work format the pc and reinstall windows on it. Hope it helps you.
___________________________________
««||Proud to be a geek. #lovexda||»»
SOLVED!
I have solved this problem, it may sound pretty wired.
I just connected my USB on Odin mode via SS USB port! Then, ALAS!!! My Pc just made a sound and Odin detected my mobile!
Since then, it even gets detected on USB 2.0 port!

connectivity issue

hello
i have a problem with my g928f
my issue is that it can not be regognized by the windows
i have tried at my desktop with win 10 and at my laptop with windows 7 and at both says unknown device,
i have tried everything i know of
unistall everything from the pc regarding samsung drivers
install it again , nothing
install smart switch , nothing
install kies, nothing
run odin , not even see the phone at download mode
made factory reset from recovery , nothing
charge is working just fine both from pc and my wall charger
i tried mhl hdmi and nothing happened
tried just now otg cable with a usb drive , again nothing
just a week ago i was using it just fine with my pc
should i take it to a store to check my micro usb port??
noone??
today i replaced the screen with a new one witch had a new usb dock on it and the problem is still here
i can not connect it to any pc.
i cann't flash the stock rom because odin is not see it also
is it possible to be a rom problem????
i can't flash the stock one because of the usb issue
but i think i can download another lollipop rom to give it a try.
Have you made sure that it is set as MTP?
Setting - Storage - USB.
Check if the device gets connected in Fastboot mode. If it doesn't then it would be your USB.
sideload is not working either
usb is brand new and original.
is there a way to flash stock rom via recovery?

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