Database Users

N7 won't turn on. I get some faint "snow" when trying to charge

My 14th month old N7 (out of warranty ) has run into some issues. I left it alone for a few days and the battery ran out. Nothing completely out of the usual, happens from time to time. I picked it up, plugged it into the Asus charger, white battery logo came up, i then turned it on.. Google logo. I then set it down.
Came back to it about an hour later and it was off. I tried turning it on while still plugged in, notthing. I unplugged and tried turning it on, nothing. I try my HTC One charger, nothing. Tried plugging it into a USB port on one of my computers, nothing. I read the sticky thread and tried all of the recommended items. Re-seated my battery connector, nothing. I realized that when i tried turning it on, i'd get a faint flicker / 'snow' like affect, like the screen was trying to turn on, but something was wrong. I tried holding the power button for over a minute, nothing. Tried vol down+power for 60 seconds, nothing.
I would search, but im getting a message that it's down.
Any thoughts?
I'm running Slim Rom (4.3) + M Kernel. I hadn't flashed or done anything out of the ordinary in weeks.

Kewjoe said:
My 14th month old N7 (out of warranty ) has run into some issues. I left it alone for a few days and the battery ran out. Nothing completely out of the usual, happens from time to time. I picked it up, plugged it into the Asus charger, white battery logo came up, i then turned it on.. Google logo. I then set it down.
Came back to it about an hour later and it was off. I tried turning it on while still plugged in, notthing. I unplugged and tried turning it on, nothing. I try my HTC One charger, nothing. Tried plugging it into a USB port on one of my computers, nothing. I read the sticky thread and tried all of the recommended items. Re-seated my battery connector, nothing. I realized that when i tried turning it on, i'd get a faint flicker / 'snow' like affect, like the screen was trying to turn on, but something was wrong. I tried holding the power button for over a minute, nothing. Tried vol down+power for 60 seconds, nothing.
I would search, but im getting a message that it's down.
Any thoughts?
I'm running Slim Rom (4.3) + M Kernel. I hadn't flashed or done anything out of the ordinary in weeks.
Click to expand...
Click to collapse
happened on mine the other day its a low battery problem, let it charge for 30mins or so, hold power down for like 30 seconds, let go and repress power button, should boot as norm.
seems if the batt completly runs down it sorta needs a jump start from charger to get goin again

I've tried this multiple times. I was thinking along the same lines. I'll keep trying this. But so far no dice. Thanks for the reply.

Kewjoe said:
I've tried this multiple times. I was thinking along the same lines. I'll keep trying this. But so far no dice. Thanks for the reply.
Click to expand...
Click to collapse
ok try holding the power button down for a while , does the screen light up? if yes wait and when it turns off again try rebooting as from fresh.
if no re-try and re-try again if no luck. im at a loss, other then trying with / without charger plugged.
edit: on that thought , charge 30 mins hold power button screen lights up no detail/image, hold power ,screen goes off, charge from charger should progress ( press power momentarily and see battery charging icon, screen goes off. wait another 30mins, boot as norm.

chismay said:
ok try holding the power button down for a while , does the screen light up? if yes wait and when it turns off again try rebooting as from fresh.
if no re-try and re-try again if no luck. im at a loss, other then trying with / without charger plugged.
edit: on that thought , charge 30 mins hold power button screen lights up no detail/image, hold power ,screen goes off, charge from charger should progress ( press power momentarily and see battery charging icon, screen goes off. wait another 30mins, boot as norm.
Click to expand...
Click to collapse
When i hold the power button (i mention i hold it for 60 seconds at least, i literally timed it). i get flickering snow, nothing visible. but the screen turns on and i see some faint snow.
The rest of what you wrote i've tried numerous times in different configurations. charging for 30 mins, not charging, plugged in, not plugged, etc. so far i have not seen any icons or anything. The only sign of life is the flickering screen with faint snow.

Kewjoe said:
When i hold the power button (i mention i hold it for 60 seconds at least, i literally timed it). i get flickering snow, nothing visible. but the screen turns on and i see some faint snow.
The rest of what you wrote i've tried numerous times in different configurations. charging for 30 mins, not charging, plugged in, not plugged, etc. so far i have not seen any icons or anything. The only sign of life is the flickering screen with faint snow.
Click to expand...
Click to collapse
It's a long shot but still: try leaving it alone for couple of days (3 for example), completely alone, don't touch it, after few days, plug it in and leave it alone, after an hour or two try turning it on.
I've had such experience with some old iPod, it died, but came back to life a month later when I tried to play with it again.

We have a sticky for this, at the top of the Troubleshooting page.
http://forum.xda-developers.com/showthread.php?t=2090826
Hope this helps.
-bk

How to turn on wileyfox storm after battery fully drained.

Hello to all experts.
1- Accidently my wileyfox storm battery was fully drained at night and i was not at home during that time.
I connected mobile to wall outlet it was showing red colour on home button when connected (as a battery charging indication) but after near about 8 hours i tried to turn it on but no luck. I pressed power button for many seconds, many times but no luck.
Now what should I do to turn on my wileyfox storm.
2- My second question is how to open back cover of my wileyfox storm. i did not find any notch or point to open back cover to see inside.
Thanks in advance.

Plug your phone on charge but not in usb, and wait about 20mn

I am having this problem as well right now, how did you fix it?

I too have the same problem , it was off because drain , but then put in office is no longer lights . the light is always red . what can I do?

Leave it charging for a while from the mains. Red light means charging on low charge, the screen doesn't turn on until it has some charge.

it is normal to be in power for eight hours, and nothing has changed ? Red light always on and off screen

rugabella said:
it is normal to be in power for eight hours, and nothing has changed ? Red light always on and off screen
Click to expand...
Click to collapse
Have you tried holding down the power button now?

Johndawolf said:
Have you tried holding down the power button now?
Click to expand...
Click to collapse
yes , and unfortunately nothing happens . problems that can have ? He does not get the charge? because it comes on the same spy and it is always red ? the phone has just three months

for anyone who is interested I solved !!! simultaneously press power button and volume less for about 20 seconds and the phone switches

rugabella said:
for anyone who is interested I solved !!! simultaneously press power button and volume less for about 20 seconds and the phone switches
Click to expand...
Click to collapse
Im dealing with the same problem from morning. Im going to try your solution by 10 minutes.

ijaz1976 said:
Hello to all experts.
1- Accidently my wileyfox storm battery was fully drained at night and i was not at home during that time.
I connected mobile to wall outlet it was showing red colour on home button when connected (as a battery charging indication) but after near about 8 hours i tried to turn it on but no luck. I pressed power button for many seconds, many times but no luck.
Now what should I do to turn on my wileyfox storm.
2- My second question is how to open back cover of my wileyfox storm. i did not find any notch or point to open back cover to see inside.
Thanks in advance.
Click to expand...
Click to collapse
I am no expert, but I've had the same problem after fully running the phone battery down. While looking for an answer I managed resolve the issue by to hold the power down and down array while the phone in chagrining for around 2 minutes and the phone started up, almost by complete accident.

rugabella said:
for anyone who is interested I solved !!! simultaneously press power button and volume less for about 20 seconds and the phone switches
Click to expand...
Click to collapse
Hi rugabella
please guide me
I have same problem
since 17:30 today my storm battery drained and when i put it in charge LED light RED
it not Happened before , until now (20:44) phone is in charge and LED light is red
I tried time to time the key combination you mentioned (Power + volume Down) but nothing happens
now I'm waiting for more time to spent charging
Can you or someone else help me more?

tiosus said:
Hi rugabella
please guide me
I have same problem
since 17:30 today my storm battery drained and when i put it in charge LED light RED
it not Happened before , until now (20:44) phone is in charge and LED light is red
I tried time to time the key combination you mentioned (Power + volume Down) but nothing happens
now I'm waiting for more time to spent charging
Can you or someone else help me more?
Click to expand...
Click to collapse
16hours and still RED light and nothing else
any help!!!!!!!!!!!!!?

tiosus said:
16hours and still RED light and nothing else
any help!!!!!!!!!!!!!?
Click to expand...
Click to collapse
I had the same issue you are having, battery ran down to empty, charge light would always be red no matter how long it was plugged in, slow charge, fast charge, holding down the power button, even with the inclusion of the vol down, nothing worked.
I fixed it by opening up the phone and disconnecting then reconnecting the the battery. After doing so the phone started to properly charge (phone booted up and displayed the battery animation). Everything now operates as normal, though I won't be letting it drain to 0% again, that's for sure.
If you're able to, give it a shot and hopefully it will do the trick for you as well (though I'm probably way to late).

Hello to all
I again have the same problem, the battery of my storm has fully discharged, but although is it charging for many hours the LED light is always red and the phone will not turn on. This time even while holding together power button and volume less nothing is happening.
Can anyone help me and tell me how I can fix ?
Level1imp how did you open the phone to disconnect the battery ?

level1imp said:
I had the same issue you are having, battery ran down to empty, charge light would always be red no matter how long it was plugged in, slow charge, fast charge, holding down the power button, even with the inclusion of the vol down, nothing worked.
I fixed it by opening up the phone and disconnecting then reconnecting the the battery. After doing so the phone started to properly charge (phone booted up and displayed the battery animation). Everything now operates as normal, though I won't be letting it drain to 0% again, that's for sure.
If you're able to, give it a shot and hopefully it will do the trick for you as well (though I'm probably way to late).
Click to expand...
Click to collapse
How i did you open up the phone? I'm struggeling with it

Thank you soooo much!!!!
rugabella said:
for anyone who is interested I solved !!! simultaneously press power button and volume less for about 20 seconds and the phone switches
Click to expand...
Click to collapse
After I read your message here, I've tried and finally I solved this problem in my phone.
I was getting crazy because there isn't place to fix this phone in my country and the company Wileyfox wanted me to send my phone to someone in europe to them send to Wilefox to fix it. I've spoke with the company today to see what could they do for me and the solution they gave to me was this and to I try to open the back by myself. But this last solution it isn't a solution because would make me loose the garantee. Why the technician didn't told me about this solution? I'm so disappointed with them.

hi i have a wileyfox storm it is not going on when i press power button .now i connect with wall charger so it show a red circle on the bottom and phone show logo on and of .how can i put it on

This works!!
For anyone who needs it, this also works on wileyfox swift 2

Had this too, but solved
Just had this problem occur on my Wileyfox Swift 2 Plus. Completely drained, left on charge for 4h but it got 0% charged in that time.
For me, hooking it up to a slightly stronger power source (5V 2.1A) USB port of my power bank,
in combination with Power + Volume UP
Got me to a boot screen I'd never seen before.
Hit Fast Boot, it looked like it just turned off again but a few seconds later I saw the normal boot screen pop up

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.

KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?

nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.

KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
Click to expand...
Click to collapse
And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.

unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help

KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
Click to expand...
Click to collapse
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384

nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
Click to expand...
Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?

KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
Click to expand...
Click to collapse
Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?

Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?

KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
Click to expand...
Click to collapse
If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.

I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.

My S8 went to a black screen after attempting to unlock it

Hey all, I'm posting this here instead the of Verizon forum on here because it seems that the Verizon section has little to no activity.
I've looked at so many posts already on this in the last hour, and they all seem like it goes to a bricked phone. However, mine acted differently. I still want some fresh opinions.
I've had my S8 since 2 weeks after launch and it has worked perfectly fine. No problems and the occasional drop here and there on carpet from sitting level.
Today after work, I turned on my phone, swiped to unlock, it froze on my wallpaper, and went to a black screen. I knew it turned off too, because my Gear S2 vibrated at me signaling a disconnect. Now, it's just a black screen, no responses, no LED's, nothing. From other posts it seemed the "Black screen of death" would still get some LED's unless I'm mistaken. All I get is that my phone only vibrates quickly when holding vol- & Power and is just looped like that. My computer detects it as "QUSB_BULK", which is scary....
Do I need to take it in? Or is there anything I could do to try to fix this. I'm on a device payment plan and at the time couldn't afford the insurance, and I sure can't afford any repairs or replacements of the phone.

You've tried to press Volume - and Power if it enters waiting, volume + and goes into downloading volume rewards - and Power if you reboot as soon as the Samsung s8 presses volume + birby and power the phone goes into twrp.

pierotundo said:
You've tried to press Volume - and Power if it enters waiting, volume + and goes into downloading volume rewards - and Power if you reboot as soon as the Samsung s8 presses volume + birby and power the phone goes into twrp.
Click to expand...
Click to collapse
I don't get any display on the phone, and I've tried every way possible to get into download and recovery mode. It's just completely stone dead other then the vibrating at vol- & Power and the "QUSB_BULK" on my computer. Other than that, it is just a black screen. So I'm still kinda clueless.

Have you plugged it into the wall?
Mine did this yesterday and plugging it in we the only thing that woke it up
It had powered down suddenly

Yea, I attempted that. No life what so ever. Now I don't even get a vibration at power and volume down, so I'm assuming the battery finally died. Let's see if total power loss would affect it much and if it would just suddenly come back to life, but. I am at work so I haven't had a chance to plug it again today. I kept it unplugged overnight while I slept to see if that did anything. So guess I'll find out if I have to contact Verizon or Samsung about it. I've only had it since end of April. So this defect better not kill me money wise.

This just happened to me today idk whats wrong

Black Screen Unresponsive

I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?

Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
can you boot to recovery or fastboot?
what button combinations u tested?

Geeks Empire said:
can you boot to recovery or fastboot?
what button combinations u tested?
Click to expand...
Click to collapse
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.

Firegrill said:
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Click to expand...
Click to collapse
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:

Geeks Empire said:
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Click to expand...
Click to collapse
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.

Firegrill said:
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Click to expand...
Click to collapse
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!

bingnune said:
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
Click to expand...
Click to collapse
Lol disabling the bixby button in software does not mean you can't trigger download mode. That level of software has no idea what packages you disabled ?

Did you have Substratum themes applied before updating?

Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
Happened with me last night, bunch of updates and then black. I was gonna send to warranty, then someone told me Power + Bixby + Vl down and it worked. How can I find out what did it

When I called Samsung, they were clueless how to get it started again as we walked through all the button combinations they had. It was fully charged when it stopped working, both times. The second time it took me a few days of trying on my own, calling, Samsung and then going into their repair store.
They took it back to work on it after I explained what was going on. He tried several things and came out and told me it may need a replacement but wanted to try one more thing. Hours later, he came back and said he hooked it up to a charger and it had been dead. Once it started charging, it showed the green battery, lightning bolt and blinking circle. It still didn't start normally, but the three button combo worked at around 20%. I'm not sure if he tried before that, but it came back on.
I've discovered that my handset is extremely sensitive to cold temperatures and shuts down. I'm in the Midwest and have been working outside in a tent like structure. I listen to music, books, or podcasts while I'm working. Many times, I will put my phone on a shelf while charging but still listening. The phone shuts off and first I have to wait for it to warm up, then it has to drain the fully charged battery, and then I start charging it again. After the first time on my own, I did the button combo right after it started taking a charge and it worked.
I'm not sure if a replacement phone is the way to go, because if this is common on the S8, I might end up with another dud that would just frustrate me more. I like the phone, but this quirk is annoying.

Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?

S8 Black Screen
Is the green light staying on? This happened to me on one of the many shut down times I experienced. I think I narrowed it down to my phone not liking cold temperatures, but I don't know if that is your phone's issue. It hasn't happened since last winter, so I haven't needed to do any of this for quite some time, but I'm trying to remember all of the steps I took.
I'm gonna suggest getting the battery drained back down to zero. In order to drain the battery when it's black screened, I kept trying all the button combos repeatedly for, it seems like, maybe three or more days... I couldn't tell if it was dead on several of the occasions, but when I had an indication light, it went off after days of doing any and all button combos, just to drain what battery I could.
Once you do that, while keeping it out of any extreme temps, (if there have been any) then plug in the adapter that came with it, using a good quality USB-C cord and charge it again and see if the charging screen comes up. (The Fast Adapter Charger that connects with USB 3.o is the best to use. Samsung wanted me to use the original cord, but I have no idea where that is! I just used a good quality cord.)
If that doesn't do the trick, then it's not the same issue I had, and I wish you luck on finding out and getting it fixed! Don't forget to update the site for others to find out if your tricks work... (You can still try this, but it may be just to rule it out as a possibility.) Try draining it more than you first did, and then plug it in again to see if it takes a change.
If it is taking a charge again after draining and plugging in your power cord, wait until you get back up to at least 20% and then try the three button start (Bixby / Power / Volume Up at the same time) and make sure you hold them for up to 30 seconds or until it kicks on. One time, I think I held it for almost a full minute. But it did take the change, restarted on the three button combo restart, and didn't have any new issues from its down time.
If this works for you, come back and tell us! If not, come back and report what you try and what the results are.
I really hope that helps! Good luck!
bingnune
S8 with OtterBox case (and screen protector back in the box. It just interfered with my phone's touch screen responsiveness.)
ThetaShard said:
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
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Sounds like a system problem, you can try to use the button to force a reboot, if there is no response, you can try to reinstall the system, if this still can not be solved, then you may need to replace the new screen, you can go to Witrigs to see Note 8 screen, they There is an original Note 8 Super AMoled screen for sale. The price is also relatively low.