[Q] LTE strange behaviour, maybe mobile network carrier related ? - Galaxy S 5 Q&A, Help & Troubleshooting

Hi !
I recently purchased a S5, SM-G900F model, i'm in europe and i'm using Vodafone as a mobile carrier.
today i saw that i was only getting 1 bar and sometimes didn't show any bar at all,I went to settings and my signal strenght was at -122dbm 22 ASU, connection type as LTE, my mobile data was off.
i was afraid i had no connectivity at all and i picked another phone and i voice called my S5, i was able to make the voice call successfully and my bars went from almost none to 4-5 bars, signal strenght was at -79dbm and surprisingly it didn't drop to HSPA or UMTS.
I thought the most common behaviour for the instantly signal boost was to drop to 3G, but it didn't happen, connection type was at LTE and for long time.
I must say i was at the same place from almost an hour and it didn't boost until i made the voice call.
My question is, can a carrier be able to "keep" a mobile phone at small amount of cell towers and boost signal up with some voice call activity or mobile data traffic ?
Thanks and sorry for my poor english

Albef said:
Hi !
I recently purchased a S5, SM-G900F model, i'm in europe and i'm using Vodafone as a mobile carrier.
today i saw that i was only getting 1 bar and sometimes didn't show any bar at all,I went to settings and my signal strenght was at -122dbm 22 ASU, connection type as LTE, my mobile data was off.
i was afraid i had no connectivity at all and i picked another phone and i voice called my S5, i was able to make the voice call successfully and my bars went from almost none to 4-5 bars, signal strenght was at -79dbm and surprisingly it didn't drop to HSPA or UMTS.
I thought the most common behaviour for the instantly signal boost was to drop to 3G, but it didn't happen, connection type was at LTE and for long time.
I must say i was at the same place from almost an hour and it didn't boost until i made the voice call.
My question is, can a carrier be able to "keep" a mobile phone at small amount of cell towers and boost signal up with some voice call activity or mobile data traffic ?
Thanks and sorry for my poor english
Click to expand...
Click to collapse
1- 3G signal and LTE signal are different and separately. Some reasons that may keep your phone not drop to 3G:
a) 3G signal at that time is weaker than LTE
b) Your carrier can set a policy/algorithm of how a phone switch between 3G/LTE signal
c) Check your network settings in Settings > More networks > Mobile networks > Network mode?
2- Regarding to your question, I can say that the carrier can not have such ability.

Related

question about 2g and 3g and service

Hello All,
I just recently purchased the AT&T nexus one and I just want to make sure my understanding of my question is correct or not. I have noticed that when I am at my house and if I have 3g enabled the signal bars next to the 3g icon are somewhere between 2-4 bars and are always fluctuating, But if i enable the option for use only 2G networks obviously the H or 3g icon disappear and the EDGE icon shows up but the signal strength is at a full 5 bars all the time not fluctuating. It was my understanding that the signal strength bars were completely seperate from the 3g or 2g icons. I thought that the signal strength bars represent my cell signal and whatever icon showed up was the data coverage in the area but they aren't related? Is this correct or is it that the signal strength bars represent the signal of the 3g or 2g?
The signal strength bar represents the 2g or3g signal strength.
Both of you are correct. To make calls or text the signal bars are need to use data the icons are needed.
But you don't make calls on 3g or edge. So I don't understand why the signal strength bars are lower when on 3g as opposed to edge unless its wat the first Guy said. And that doesn't seem correct cause that's basically saying my cell service is worse and I would have a higher chance of getting dropped or no calls at all when I am on 3g as opposed to edge.
not sure about your networks but on every other 3G network you make both call and data,,,
rimrocka0834 said:
But you don't make calls on 3g or edge. So I don't understand why the signal strength bars are lower when on 3g as opposed to edge unless its wat the first Guy said. And that doesn't seem correct cause that's basically saying my cell service is worse and I would have a higher chance of getting dropped or no calls at all when I am on 3g as opposed to edge.
Click to expand...
Click to collapse
A couple of notes here:
- All you're seeing here is that 3G service is weaker than 2G/EDGE service at your house. Perhaps there are more EDGE towers around you than 3G-enabled towers, or EDGE runs on a lower frequency such as 850MHz that penetrates through walls better.
- If your 3G service completely drops out, you should fall back to EDGE during the call. There shouldn't be any interruption, but there's a small chance that the call will drop when this happens.
The latter happens to me on TMO all the time if I go into weak 3G, and I've never had a dropped call or issue because of it - so really, as long as you have solid EDGE service, phone calls shouldn't be a problem for you. Note that when you fall back to EDGE, you can't use data while on the call, but if you're still on 3G, it's possible to do so. You can of course combat by this by just using wifi.
Now, on the other hand, AT&T's 3G network is overloaded in some markets, so you may have a dropped call because of that - but that's a different issue altogether.
gsvnet thanks a lot! Cleared up everything I was wondering.

[Q] T-mobile Data turning off during a call

I noticed when i am on a phone call, the E or H(aka data tmobile data) turns off while i am in the call and disappears. Then comes back after i end the call. Does anyone else notice this or know how to make it so it stays on even during a call? Also, when wifi is connected the data service turns off?
First off this is normal when your in a 3bars or less 3G/H area. Your phone will switch 2G while on a call if the 3G signal gets low but it won't switch back until the call is ended. Also on 2G/E you can only do one at time, voice or data. T-Mobile's 2G network is stronger than their current 3G network also.
So if your on a call and the H disappears, this means your phone has switch to 2G/E because your 3G/H signal was low. You won't see E on a call since that would be data and 2G can only do one at a time.
If you want to force 3G/H then goto settings, wireless and networks, mobile networks(I believe) and select WCDMA only under network mode. Please note that if you go into a non 3G/H area you will loose complete signal and your phone won't switch to 2g.
and yes wifi disables mobile data.
Good luck.
ram130 said:
First off this is normal when your in a 3bars or less 3G/H area. Your phone will switch 2G while on a call if the 3G signal gets low but it won't switch back until the call is ended. Also on 2G/E you can only do one at time, voice or data. T-Mobile's 2G network is stronger than their current 3G network also.
So if your on a call and the H disappears, this means your phone has switch to 2G/E because your 3G/H signal was low. You won't see E on a call since that would be data and 2G can only do one at a time.
If you want to force 3G/H then goto settings, wireless and networks, mobile networks(I believe) and select WCDMA only under network mode. Please note that if you go into a non 3G/H area you will loose complete signal and your phone won't switch to 2g.
and yes wifi disables mobile data.
Good luck.
Click to expand...
Click to collapse
Okay that makes sense because i only get edge/2g service in my house. Thanks for the response!

How to favor 3G over 4G when signal is weak?

I have discovered that my MXP consumes more battery than it needs to over night. This is because, on my night stand, I have strong 3G signal, but weak 4G signal and the phone hangs on to the weak 4G signal consuming unnecessary power, even though I have good WiFi too. If I manually select my 'Preferred network type' to 3G in settings at night, this works, but I can't automate the process of setting 3G or 4G modes.
I discovered the "test mode" (dial #*#*4636*#*# on the phone keypad) and the Phone information section allows you set many more options via the Set preferred network type drop down. I'm unclear what the different options option will achieve. I want the phone to prefer 3G over 4G when the signal is poor. Is there an option for this?
Phone is stock, unrooted, on the EE network in the UK
3G = WCDMA
WCDMA PREFERRED (prefer 3G)
WCDMA ONLY (it will turn off you 4G and 2G.)
thing is if the phone shows it is hanging on to a weak 4g signal you have to remember just because it is displaying a weak signal it is still connected to the stronger 3g signal, it has to be otherwise you wouldn't get calls and texts.
Will have to experiment, but
> WCDMA PREFERRED (prefer 3G)
Does this mean it won't connect to 4G at all if 3G is available?
> if the phone shows it is hanging on to a weak 4g signal you have to remember just because it is displaying a weak signal it is still connected to the stronger 3g signal
Maybe, but my issue is the power consumption when connected to a weak 4G signal
Silly thing is it's not necessary to maintain a connection to 4G at all when WiFi is active, when the only useful benefit of 4G is fast data
If a phone is connected to a weak signal, it will take greater toll on battery.
Try - settings, more, mobile networks and then preferred network type. You can then set 3g?
Richy101 said:
Try - settings, more, mobile networks and then preferred network type. You can then set 3g?
Click to expand...
Click to collapse
I want the phone to automatically prefer 3G over 4G when the 4G signal is poor. Doesn't look like this is possible, and I'm stuck with aggressive 'hanging on to' 4G despite heavy power consumption.

Signal loss

Hi everyone,
I already looked for an answer in the forum but nothing conclusive.
My moto g4 play loses signal during calls. The sim card is 3G and so I changed the network manually to 3g on the phone. However the problem continues and I think it even got worse. It happens especially when I'm moving, in the car, etc.
Is there any real solution for this problem? I have seen many users complaining but I did not realize if there was a solution or not.
Can you help me?
Thank you
Since the SIM is 3G, I'm going to assume the network you're using is GSM (ATT/Tmo). It is possible that the cell towers in your area operate on a specific type of GSM frequency, and your signal loss is due to the phone trying to connect to towers not supported by your carrier. If a call drops again, check the Roaming status of your phone in Settings and see what turns up.
Also, it seems odd that you would have to change the network settings at all. Even if the phone is set to prioritize LTE, it should automatically detect the 3G signal and adjust accordingly.

Problem with internet connection a7 2016 710fd

I have been using jio 4g for past 2yrs. The internet connection was good. But for the past 6 months I am facing frequent disconnection of the internet. So I go into flight mode activate and deactivate it again the net connection will be good for a minute and then it drops again to b/S. Frustrated I changed the SIM. But same problem. The bio customer care says it to update firmware! Which was not available and at last they told me to get the mobile serviced. So I swapped the SIM to another mobile and checked. There was no problem in that mobile. Please help me. Whether it is due to SIM or the band problem with mobile. I am using a stock firmware
Ps. Even I resetted, rooted
Set the network type or RAT or network mode to LTE (4G) only, then the phone should stay on the signal even when the signal is low for a second, around -120 rsrp (signal), specifically it should normally follow the parameters sent by the network: qRxLevMin (it is half the rsrp), qQualMin (sometimes, it is the signal quality), sNonIntraSearch, ThreshServingLow (both are ranges around qrxlevmin, one for entry threshservinghigh, one for exit). These parameters should nornally not be followed with LTE (4G) only. But only if the signal drops below the limit for a second. Else, it is a waste of resources, both for you (battery, etc), and the network, though the network can deprioritize cell edge (low signal) users.
To do so, there are extended network modes (for sim 1) in a menu that comes with Android, it is called 4636, Testing, Phone info, Device info, etc. There are apps that open 4636 without root, that offer: mode selections, lte only, anything cellular related that opens 4636.
Hold the phone on its top, not its bottom, for testing, the primary reception antenna should be at the bottom for A 2016, you can check this in *#0011#, it is "ant rsrp diff", it is positive when the primary reception antenna is better, negative when the diversity reception antenna is better, the diversity antenna should in most cases power on when the cellular is in use and start measurement, in contrast to the primary that's just switched on.
The signal can be measured in *#0011#, rssi is the signal strength of the frequency, the signal strength of intra freq (same frequency) neighbors (other cell towers etc) may differ slightly anyway because it's missing a decimal point; rsrp (good maybe at least -120, get it closer to -1) is approximately the signal strength of the cell, it is a few antennas in the long rectangular boxes on a cell tower, note that it is the measurement of the reference signal not the data that is being sent to your phone; rsrq(good maybe at least -15, best -1), sinr (good maybe at least 0, best 40), are signal quality. The "registered plmn" is the currently connected operator (mobile country code and mobile network code), if it changes (different compared to the sim), the signal is low! The "PCI" is the currently connected cell, note that there are only ~500 of these, so to identify the cell you can use both PCI and TAC (region), if the pci changes and the signal strength drops, well, the signal dropped and a reselection is made to an inferior cell, which can then drop data... in this case contact your mobile network operator but they might not make changes if it only affects a few users. You may try to lock band/etc to the good cell that sometimes drops in quality for a second but overall better than the neighbour cells.
Here's a short list of scenarios that can cause problems in connectivity, not all.
1: Low signal, plain old low signal. If the phone can't register VoLTE the bands that can be connected to may be restricted on some MNOs.
2. The antenna is closed and this causes low signal.
3. Low signal of the serving cell, the signal of an inferior neighbour cell matches (above parameters!), the phone changes to another antenna on a cell tower, quality drops and so does the connection. On another cell tower or there are 2 antennas on 1 cell tower, for example 1 facing the azimuth 180 degrees, another 270, the phone being in 215 degrees is unfortunate!
4. The antenna is open and receives interference (and reselections, sometimes good) from neighbour cells.
5. Good signal but it has been echoed a bit too much.
6. Reject causes and others, where the connection has been disconnected for some reason. Probably not in this case! It is viewable in *#9900# > Take cp log > copy to internal sdcard. It is in the /internal storage/log/LitmusLog. Scroll down to the reject cause section, those are error codes.
None of these codes/volte are working: The CSC is not applied correctly! Flash stock rom and open the stock recovery or copy /system/csc/...csc.../system/ to /system/etc/.
I do not recommend anything EFS/PIT, making a backup of efs is OK!
Hi,
I am facing the same problem with a7 2016 with JIO sim.
The mobile is purchased in dubai and when insert jio sim in india, was not able to use volte service.
So I flashed official indian rom. Everything is fine except net speed. Net speed between 1-5am is very fine but in day time speed reduces.
Everytime i have to restart data to use net but after a while same problem occurs.
Tried in both sim trays. I am using single sim in mobile.
Pls provide a solution.
Regards
//aftab

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