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hi, I have an i9505 which I recently restored to stock (I previously had cm12.1). I flashed germany 4.4.2 kitkat and it worked fine.
I did all the updates using OTA, which at the end updates the phone to 5.0.1. Now I have the latest version (XXUHOH2), but I noticed that the back button doesn't work anymore, it doesn't even light up when I press it. The menu button works fine instead. I factory restored the phone through official recovery but it didn't change anything. Is it possible that the back button suddenly stopped working after I updated to the latest version because of an hardware failure, or is it a software problem? The phone hasn't dropped off the table once, and even with the first lollipop update the button worked.
i solved this issue by installing another firmware (XYHOE1)... it seems that my phone doesn't like the german one
Hi. I am having the same issue. I got the OTA update today and 5.0.1 was successfully installed on my phone. However, after the reboot, the back button stopped working and wont even light up. Is there any workaround aside from installing that firmware that you mentioned?
Will surely appreciate your response.
I haven't found a workaround, i tried both normal and black edition OH2 but the issue remains the same... however I flashed a custom firmware (and thus keeping OH2 bootloader and modems) and it works perfectly... so I think it's a bug found in OH2 firmwares which happens in some phones... flashing previous version of any firmware should fix the issue.
mIRChele said:
i solved this issue by installing another firmware (XYHOE1)... it seems that my phone doesn't like the german one
Click to expand...
Click to collapse
Can you give us a link for that firmware? I can't find that firmware anywhere. Thanks!
The latest firmware official for Gt-i9505 Germany (DBT) is this ONE.
mIRChele said:
hi, I have an i9505 which I recently restored to stock (I previously had cm12.1). I flashed germany 4.4.2 kitkat and it worked fine.
I did all the updates using OTA, which at the end updates the phone to 5.0.1. Now I have the latest version (XXUHOH2), but I noticed that the back button doesn't work anymore, it doesn't even light up when I press it. The menu button works fine instead. I factory restored the phone through official recovery but it didn't change anything. Is it possible that the back button suddenly stopped working after I updated to the latest version because of an hardware failure, or is it a software problem? The phone hasn't dropped off the table once, and even with the first lollipop update the button worked.
Click to expand...
Click to collapse
Please help me. I'm experiencing the same issue. I updated my phone to OH2 and after it finished updating, my back and menu button stopped functioning. Then received another update (OJ2) via Kies3, hoping that it will solve the issue I encountered in OH2 but nothing has changed. And now I downgraded my phone to a previous version of Lollipop (OC6) and it still not working.
Before updating my phone, I know and I'm sure my back and menu buttons are working fine that moment and like you, I haven't dropped my phone since I bought it so I'm sure this isn't a hardware problem. :crying::crying: Please help me. A big THANKS! :good:
sharinganxyeah said:
Please help me. I'm experiencing the same issue. I updated my phone to OH2 and after it finished updating, my back and menu button stopped functioning. Then received another update (OJ2) via Kies3, hoping that it will solve the issue I encountered in OH2 but nothing has changed. And now I downgraded my phone to a previous version of Lollipop (OC6) and it still not working.
Before updating my phone, I know and I'm sure my back and menu buttons are working fine that moment and like you, I haven't dropped my phone since I bought it so I'm sure this isn't a hardware problem. :crying::crying: Please help me. A big THANKS! :good:
Click to expand...
Click to collapse
Same problem for me. i tried even a Pit reflesh and dowgrade.
Same thing happened to me. I did the upgrade today, 24th Nov 2015, to Android 5.0.1 - Baseband versionXXUHOJ2 and my menu and back keys are gone. Very infuriating! Will Samsung fix this, or do I have to spend hours of my own time?
I have found a workaround, not ideal but helps short term. Go to Settings > My Device >Accessibility >Dexterity and interaction. Then switch on the Assistant menu. That gives you a little pop up square - available all the time - with 12 buttons including BACK and MENU.
I'm having the same issue. I came back to Kit kat coz I'm tired of Lollipop :silly:
same prb with me...i just updated my s4 to 5.0.1 everything is working fine but the back n menu keys are not working plz give me a solution to this problem
same problem
i back to 4.4.2 stock rom but still not workin -_- help guys
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x12
I'v got the same problem.. I update my i9505 and buttons not working.. i flash with other firmware but still not working. plz guys help me
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Joku1981 said:
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Click to expand...
Click to collapse
I'm just a little bit calm, but surely to update we must wait a long time
vanDurka said:
I'm just a little bit calm, but surely to update we must wait a long time
Click to expand...
Click to collapse
I'm not going to move of Android 4.4.2.
very thanks Joku1981 i wait for a update my button still not working
code *#2663#
before flashing and touch button key working :
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x10
after flash a update 5.0.1 : touch button key not working.
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x12
Joku1981 said:
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Click to expand...
Click to collapse
Joku1981 said:
I'm not going to move of Android 4.4.2.
Click to expand...
Click to collapse
I will try, and waiting for more informations
goodluck
Any updates or solutions as yet please?
I had a perfectly working Galaxy S4 (GT-I9505), then after a recent update was pushed out, the softkeys now do not function. Soooo frustrating...... my confidence in Samsungs' Updates are now dented, I shall seriously think twice about allowing any updates through.
I made this post to gather all Honor 6+ owners from KSA and UAE who bought it from souq (dot) com to share their problems, questions and experiences.
My experience is excellent with 6+. but when i upgraded it to lollipop, all gestures functions were gone!
No double tap to wake screen, no draw to open apps .. even all motion settings like flip mob to mute were disappeared
I used this file for upgrading:
hxxp://7961b64fc16ad15a92ef-9f98f1eddca1ebd26a80f4b64e8bd016.r62.cf3.rackcdn.com/downloads/PE-TL10C900B324.zip
(replace hxxp with http)
I downloaded it from here:
hxxp://hihonor.com/en/pages/support#?view=downloads
(replace hxxp with http)
I tried a factory reset, but it always fail at 10%
I can't call huawei support as i am outside of ksa now.
Any one faced the same problems when upgrading to lollipop?
not yet updated because of these problems. Can you check in gestures settings, if these features are still available? I purchased from Souq UAE
I tried flashing Latest 5.1.1 Chinese Stable Developer Edition , and then use downgrade package provided on Huawei Club Forum by chinese guys , but failed also.
Akram. said:
not yet updated because of these problems. Can you check in gestures settings, if these features are still available? I purchased from Souq UAE
Click to expand...
Click to collapse
No gestures options at all after upgrading. May you call customer support to ask them about this problem,and when the official upgrade for uae and ksa will be released?
I think that phones provided by souq.com have a modified software(i can't understand why )
So all of MENA region custmores have a buggy update.
We should contact with local provider & huawei to get our rights
any news about this dam update ?
http://forum.xda-developers.com/honor-6/general/huawei-honor-6-plus-tl10-b334-lollipop-t3278098
any one try this
zezo_ddd said:
http://forum.xda-developers.com/honor-6/general/huawei-honor-6-plus-tl10-b334-lollipop-t3278098
any one try this
Click to expand...
Click to collapse
Yes, and it is working like charm!
All problem were solved now.
anyone faces touch problems
with me sometimes areas in screen does't respond and after restart all things goes fine
zezo_ddd said:
anyone faces touch problems
with me sometimes areas in screen does't respond and after restart all things goes fine
Click to expand...
Click to collapse
yes! .. this happened with me for just one time at the top left corner of screen, but it did't repeate after restart until now.
PE-TL10
I have (6+) I bought it from (souq.com) and it was 4.4.4 b135 . I download a lot of update for lollypop and one of them woks but as any one whoa update to lollypop ((double touch, switch 4g button and drawing)) I lost them
my update is
5.1.1. (b310) <<<< from where I get it I don't know
i don't know what I do. i'm scare I lost it when I try to search for another update
AmeerAdel said:
yes! .. this happened with me for just one time at the top left corner of screen, but it did't repeate after restart until now.
Click to expand...
Click to collapse
PRNS777 said:
I have (6+) I bought it from (souq.com) and it was 4.4.4 b135 . I download a lot of update for lollypop and one of them woks but as any one whoa update to lollypop ((double touch, switch 4g button and drawing)) I lost them
my update is
5.1.1. (b310) <<<< from where I get it I don't know
i don't know what I do. i'm scare I lost it when I try to search for another update
Click to expand...
Click to collapse
Hi Guys,
Check out the Lollipop and Marshmallow update here
http://forum.xda-developers.com/honor-6/general/honor-6-heres-how-update-manually-to-t3323661
I bought my Honor 6+ from Souq.com UAE last month. As i'm residing in India and using Vodafone as my service provider but not able to access data internet (2G/3G/4G) in my phone (working fine with Wifi). It is displaying the 3G/4G symbol at the top but somehow its not working even after getting all the configuration done that is provided by Vodafone.
I tried with multiple service providers (Airtel/Reliance/Aircel/Idea) but its not working either, although the data net is working in another phone using the same SIM. Please help me , let me know if anyone else having the same issue.
I tried the B334 Russia, and it worked fine, but I bricked my phone after I tried to update to the marshmallow as per the following update link but I made one mistake that I did unzipped the 503 update.zip pachage and i only took the update.app file and put it on the dload folder, after that i was unable to boot my phone again,
http://forum.xda-developers.com/hono...ly-to-t3323661
and after several attempts to flash so many versions like (B130, B135, B300, B500, B503, B224, B334, B332, B510) I was able by the adb method to update to the latest Marshmallow update of UAE B510 but wifi and Bluetooth don't work anymore, and the mac address shows zeros 02:00:00:00:00 , ANY SUGGESTIONS?
in addition could someone told me the original firmware version that PE-TL10 in saudi comes with and where I can downloaded
A friend has an S4 (i9505) from Vodafone Spain (ATL), unlocked and using another operator microSIM (Jazztel). Last week, via OTA, she received the latest update available: http://www.sammobile.com/firmwares/download/59777/I9505XXUHOJ4_I9505VFRHOF3_ATL/
After installing that OTA update, the signal level is very low, even none inside buildings, etc. This was not happening before.
In addition, the 2 soft keys (on both sides of the Home button) are not responding anymore, not even lighting up.
The Home button works, so... I think that it's not a hardware problem. Too much coincidence that the update and that hypothetical hardware problem happened at the same time...
First I did was a total hard reset, to factory settings, etc. No success, both problems (signal and soft keys) were still there.
Second, I flashed ROM manually via Odin. I flashed latest PHE one, so no Vodafone bloatware anymore: http://www.sammobile.com/firmwares/download/59311/I9505XXUHOJ2_I9505YXXHOJ1_PHE/
No success, still the same. I then did again a hard reset to factory setting, with Wipes first... and nothing.
Next thing I will do (when i have the phone in my hands again) is flashing with Odin the previous PHE one, and crossing fingers: http://www.sammobile.com/firmwares/download/48153/I9505XXUHOE3_I9505PHEHOE1_PHE/
Anyone with the same problem? Any solution/suggestion?
Flashed next-to-last Stock ROM for PHE http://www.sammobile.com/firmwares/download/48153/I9505XXUHOE3_I9505PHEHOE1_PHE/ and no success
Then I flashed Base HOH2 (4files+PIT) with Odin and... nothing either.
No idea what to try next. Suggestions?
Same here, after OTA no menu/back buttons (neither backlight or functionality)
Current status:
- seems to affect quite a lot of people, there are more threads like this on various sites
*e.g. here, here, here
- happenning after both OTA or ODIN based update to latest 5.0.1 ROM (for me it was i9505XXUHOJ2)
My findings so far:
- NO rom change seems to fix this
- it seems that touch keys' FW is updated (physically on the chip) along with the update (to version 0x12)
- Touch key FW update in menu *#2663# not applicable as it says that it won't update - versions are the same (you can check the version of driver used by ROM and the actual FW in chip on this page)
NOTE. my girlfriend has the buttons working after successful update and has both in version 0x12
Conclusion:
- It seems that the FW flashing process of the touch keys controllers somehow failed => phone says that it's also ver. 0x12 (same as android driver) but it is probably corrupted
- Re-flashing of the chip could solve the problems, however there are problems with this:
NOTES.
Menu *#2663# won't let us do the flash because of the version check - Can we use ADB to force the update on a rooted phone? Does anybody know how?
There is a slight chance, that it'll be fixed if Samsung will release some newer update which updates also the keys' FW
Samsung could release a fix, that will flash this manually as a lot of people have problem with this
!EDIT:
I've found very similar problem + solution on the Vietnamese forum bellow (don't use the files as it's for different phone!):
- to sum it up - force downgrading the FW, the update again... (any ROM cook that could help?)
see here
regards,
J.
I completely agree with you. I also tried the *#2663# path, the phone also has 0x12 touch keys FW, and it doesn't let me reflash it, either. Don't know what FW was there before the OTA update.
I have been told about the first German 5.0.1 stock ROM: http://www.sammobile.com/firmwares/download/44821/I9505XXUHOB7_I9505OXAHOB7_DBT/ and also about the last 4.4.2 one: http://www.sammobile.com/firmwares/download/40046/I9505XXUGNK4_I9505OXAGNK4_DBT/
Maybe one of those... makes something again on the Touch Keys FW?
I couldn't try anymore bcs I gave the phone back to my friend (with accesibility touch keys on-screen)
HI, have you found a solution? My Italian S4 suffered the same bug after the same upgrade. I tried to contact samsung and they said I need to replace the screen because upgrading the firmware put the electronic under stress and they got broken. I don't believe them because too many people have the same problem + my screen is two days old! Please help me!
Same problem for my S4! how we can flash/reflash/downgrade soft touch fw?
Has anyone tried the first first German 5.0.1 stock ROM: http://www.sammobile.com/firmwares/d...05OXAHOB7_DBT/ or the last 4.4.2 one: http://www.sammobile.com/firmwares/d...05OXAGNK4_DBT/ ?
A friend of mine (another one) told me that he fixed it with German HOA7 one, and then updated again to latest with no problem: https://mega.nz/#!VwcgXSQC!uGAhPxEuRrl-luS3sw8JmoPnjP4ybxrlsY4XcfFaWKE
I can't try it myself bcs I gave back the S4 to the owner. If anyone tries, please leave here the results!
oiluj said:
Has anyone tried the first first German 5.0.1 stock ROM: http://www.sammobile.com/firmwares/d...05OXAHOB7_DBT/ or the last 4.4.2 one: http://www.sammobile.com/firmwares/d...05OXAGNK4_DBT/ ?
A friend of mine (another one) told me that he fixed it with German HOA7 one, and then updated again to latest with no problem: https://mega.nz/#!VwcgXSQC!uGAhPxEuRrl-luS3sw8JmoPnjP4ybxrlsY4XcfFaWKE
I can't try it myself bcs I gave back the S4 to the owner. If anyone tries, please leave here the results!
Click to expand...
Click to collapse
I've tried a lot of ROMs - 4.4.2, also older 5.0.1 with no result...
I haven't tried UHOA7 I've tried UHOB7 instead, so I'll probably give it the shot, but I can't imagine how it could fix this issue (maybe if it for some reason has the touch-cypress FW update forced...)
- I've seen that on some German forums reverting back helped, but it wasn't my case (+it didn't fix the problem for many others...)
As I've wrote before, they've created modified kernel (with forced touch key FW reflash - bypassed version check) for a little bit different phone on the Vietnamese forum (see the link in my previous post) and it seems that it would be quite easy for somebody who has some knowledge with kernel compilation... (it would just need small modification in the "if" condition of 1 kernel source file) I've tried to do some research, but it takes some time to understand the process of building the kernel and to figure out how to properly pack it again... Also the sources are a little bit different for i9505.
kosmodisk said:
I've tried a lot of ROMs - 4.4.2, also older 5.0.1 with no result...
I haven't tried UHOA7 I've tried UHOB7 instead, so I'll probably give it the shot, but I can't imagine how it could fix this issue (maybe if it for some reason has the touch-cypress FW update forced...)
- I've seen that on some German forums reverting back helped, but it wasn't my case (+it didn't fix the problem for many others...)
As I've wrote before, they've created modified kernel (with forced touch key FW reflash - bypassed version check) for a little bit different phone on the Vietnamese forum (see the link in my previous post) and it seems that it would be quite easy for somebody who has some knowledge with kernel compilation... (it would just need small modification in the "if" condition of 1 kernel source file) I've tried to do some research, but it takes some time to understand the process of building the kernel and to figure out how to properly pack it again... Also the sources are a little bit different for i9505.
Click to expand...
Click to collapse
No idea, another friend of mine (different than the one who gave me her "broken" i9505 for fixing), who had the same problem with his own i9505 told me that with the I9505XXUHOA7_OXAHOA7 he fixed it. And sent me the Mega link, as it's not on SamMobile (or I didn't find it): https://mega.nz/#!VwcgXSQC!uGAhPxEuRrl-luS3sw8JmoPnjP4ybxrlsY4XcfFaWKE
I couldn't try it by myself, because I gave back the "broken" i9505 I was trying to fix to her owner before I was told about HOA7.
U know a lot more about this than me. Maybe you can give a try to that HOA7 Mega link, and see if it really works, or if my friend was extremely extremely lucky, and still doesn't know it (and ofc, doesn't know what the hell fixed his phone, and how).
Anyway, if u decide to give a try to the I9505XXUHOA7_OXAHOA7 one, don't forget to come back to tell us if it worked or... nothing. I keep fingers crossed!!!
Oh, and ofc: THANK YOU!!!
oiluj said:
No idea, another friend of mine (different than the one who gave me her "broken" i9505 for fixing), who had the same problem with his own i9505 told me that with the I9505XXUHOA7_OXAHOA7 he fixed it. And sent me the Mega link, as it's not on SamMobile (or I didn't find it): https://mega.nz/#!VwcgXSQC!uGAhPxEuRrl-luS3sw8JmoPnjP4ybxrlsY4XcfFaWKE
I couldn't try it by myself, because I gave back the "broken" i9505 I was trying to fix to her owner before I was told about HOA7.
U know a lot more about this than me. Maybe you can give a try to that HOA7 Mega link, and see if it really works, or if my friend was extremely extremely lucky, and still doesn't know it (and ofc, doesn't know what the hell fixed his phone, and how).
Anyway, if u decide to give a try to the I9505XXUHOA7_OXAHOA7 one, don't forget to come back to tell us if it worked or... nothing. I keep fingers crossed!!!
Oh, and ofc: THANK YOU!!!
Click to expand...
Click to collapse
I got the problem but only the back button was not working. Did factory reset and it did not help.
Then i flashed I9505XXUHOA7_OXAHOA7 from your link with Odin 3.10 and YES!!! i can confirm it is working again So happy now.
It is my Moms Phone now and she loves it!!. I was unly helping her doing the OTA so she realy hated me and SAM for F****** up her phone.
This tread realy saved my ass
Can confirm this is happening to me as well. All firmwares starting from HOF2 seem to have this problem so if you encounter this, downgrading to a HOE/HOD firmware should correct this bug. The downside is that without a proper fix, you won't be able to update.
BUBA0071 said:
I got the problem but only the back button was not working. Did factory reset and it did not help.
Then i flashed I9505XXUHOA7_OXAHOA7 from your link with Odin 3.10 and YES!!! i can confirm it is working again So happy now.
It is my Moms Phone now and she loves it!!. I was unly helping her doing the OTA so she realy hated me and SAM for F****** up her phone.
This tread realy saved my ass
Click to expand...
Click to collapse
@kosmodisk, did u read that? have u tried I9505XXUHOA7_OXAHOA7 by urself? Ur conclusions?
@BUBA0071:
- Did u look before (and after) flashing HOA7 which FW had (and have now) the touch keys? Remember: *#2663#
- After flashing HOA7, did u update again to latest one? Did the update work well this time, and now u have latest version with touch leys working?
MoLoCEL said:
Can confirm this is happening to me as well. All firmwares starting from HOF2 seem to have this problem so if you encounter this, downgrading to a HOE/HOD firmware should correct this bug. The downside is that without a proper fix, you won't be able to update.
Click to expand...
Click to collapse
I tried with a HOE1 one and... didn't work. Couldn't try one even older, but HOE1 seems to keep the same problem.
the file is corrupted when i try to extract it ? any other files that i can try ? im having the same problem right now with my s4.. have been looking for quiet some times now, and this is my only hope, hope this way will works smoothly...
wild081 said:
the file is corrupted when i try to extract it ? any other files that i can try ? im having the same problem right now with my s4.. have been looking for quiet some times now, and this is my only hope, hope this way will works smoothly...
Click to expand...
Click to collapse
download it again
@oiluj
HOE3 works for me. Problems start from HOF onwards.
I have also tried flashing HOA7 DBT and upgrading. Problem persists. My touchkey firmware is 0x1a and won't update no matter what Firmware package I tried. Up to now i have tried: GNG2, GNI2, GNK4, HOA7, HOB7, HOD7.
I'm pretty sure a rom (custom or early kitkat/lollipop leaks) caused this, altough I never flashed the initial chinese leak.
MoLoCEL said:
[MENTION=3170873]I'm pretty sure a rom (custom or early kitkat/lollipop leaks) caused this, altough I never flashed the initial chinese leak.
Click to expand...
Click to collapse
The phone that that girl gave to me, for fixing... was completely in official status. Always official ROMs, and official OTA updates, from first minute. And the problem was caused by latest official OTA update available: http://www.sammobile.com/firmwares/download/59777/I9505XXUHOJ4_I9505VFRHOF3_ATL/
So the problem was not caused by any custom ROM or a not official one.
oiluj said:
@kosmodisk, did u read that? have u tried I9505XXUHOA7_OXAHOA7 by urself? Ur conclusions?
@BUBA0071:
- Did u look before (and after) flashing HOA7 which FW had (and have now) the touch keys? Remember: *#2663#
- After flashing HOA7, did u update again to latest one? Did the update work well this time, and now u have latest version with touch leys working?
I tried with a HOE1 one and... didn't work. Couldn't try one even older, but HOE1 seems to keep the same problem.
Click to expand...
Click to collapse
Hardware key firmware 0X12 parth 0X1a (when it was not working, dont know if it have changed after german firmware flash). I have not updated again, think my CSC is blocking. It stayed on NEE after update to German firmware.
It was NEE I9505XXUPOJ2 firmware that F***** up my Phone
BUBA0071 said:
Hardware key firmware 0X12 parth 0X1a (when it was not working, dont know if it have changed after german firmware flash). I have not updated again, think my CSC is blocking. It stayed on NEE after update to German firmware.
It was NEE I9505XXUPOJ2 firmware that F***** up my Phone
Click to expand...
Click to collapse
unfortunately I've tried I9505XXUHOA7_OXAHOA7 with no luck (even with repartition when flashing) - the buttons still don't respond
BUBA0071, I'd like to ask which custom ROM have you tried? It seems that your keys have FW of version 0x1a which should be newer than 0x12, so this could lead to some sollution. Was it some cyanogen mod or MIUI?
thx
kosmodisk said:
unfortunately I've tried I9505XXUHOA7_OXAHOA7 with no luck (even with repartition when flashing) - the buttons still don't respond
BUBA0071, I'd like to ask which custom ROM have you tried? It seems that your keys have FW of version 0x1a which should be newer than 0x12, so this could lead to some sollution. Was it some cyanogen mod or MIUI?
thx
Click to expand...
Click to collapse
Wups it have been some time since it was custum, but in any cace it must have been some of the first lollipop roms. I gave to my mom 13 feb 2015 and i did a lot of flashing before that, i think one of the roms i tryed was Project Chaos. but also i tryed all the google editition roms for i9505 and cyanogen.
but when it whent back to stock it i used PDA I9505XXUHOD7 CSC I9505NEEHOD2 NEE firmware
I've got a question. When you flash the HOA7 file from the Mega link, do you use only the AP file, or you use AP,BL,CP, CSC and PIT files?
I'm gonna try to fix my S4 but i'm not sure about the right process I should follow.
Thank you!
My 3A was running perfect when update A310FXXU2APDC came out. After updating I have sometimes problem with touchscreen. Sometimes i must press something twice or more to get it to work. No matter keyboard or icon or else. Do anyone encountered this problem before? Before touchscreen was super responsive. Will hard reset help?
kabuki8888 said:
My 3A was running perfect when update A310FXXU2APDC came out. After updating I have sometimes problem with touchscreen. Sometimes i must press something twice or more to get it to work. No matter keyboard or icon or else. Do anyone encountered this problem before? Before touchscreen was super responsive. Will hard reset help?
Click to expand...
Click to collapse
Same problem here, screen unsensitive and looks "crazy" often after unlock, looks related to the same software update. Hard reset didn't help for me. Any news for you?
Nope. Hard reset didn't help. No option to downgrade through Odin. I think that we must wait for next firmware update. Probably few months. I will write message to Samsung about this problem. Please do the same so they will know that there's an issue with firmware.
Hey guys, I have an A9 and had the same problem. I could barely navigate through the phone as touchscreen was non- responsive. I resolved the issue by upgrading to newer software release. I now have no problem.
You can downgrade to older version that was working via Odin. Get the required file from sammobile. If you are running 5.1 just make sure that OEM Unlock is allowed {developer option in settings}.
A new software update is out, it is called "A310FXXU2APE1".
I can't flash it until this week-end but I hope it is the good one !
Storka said:
A new software update is out, it is called "A310FXXU2APE1".
I can't flash it until this week-end but I hope it is the good one !
Click to expand...
Click to collapse
Please let us know when you falash this ROM if it helped
*#2663# then update all FIXED i hope you phone the best again hehe keep smile broo
harris210793 said:
*#2663# then update all FIXED i hope you phone the best again hehe keep smile broo
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Thank you very much, this fixes the touchscreen lag
Thx to harris210793...
Thats work properly on my galaxy a3 2016...
Try *#2663#...and all my touch problem has fixed...
I had this problem for a few days, unresponsive touch, i couldnt write a single word without errors... and also my phone wouldnt recognize codes like *#2663* etc.,
I upgraded to a higher number firmware from sammobile/androidfilehost A3 2016 from A310FXXU3 to A310FXXU4( i found firmware for my country and flashed it with Odin 3.10.) and it fixed the touch and i could also enter codes and manage those subprograms with ease.
My galaxy s4 i9500 had kitkat installed and it was updated to lollipop last year. Thereafter in september while installing ota update phone restarted and suddenly back and menu key were gone blank.
Trued every possible trouble shoot available on xda and other sites to no avail.
1. Installed Stock kitkat again.
2. Installed other lollipop firmwares.
3. Installed cyanogenmod 12.1
4. Wiped phone many times using twrp.
5. Change of strip cable also did not work.
6. *#2663# menu shows blank in place of touch key firmware version/update.
Please if somebody could only figure out what has actually turned the phone like this..even if this is not solvable..at least i should know what went wrong..
Thanks.
There is a similar problem with the GT-I9505 models too.
It's probably related to a faulty update or something.
I don't know if there is anything you can do without professional help.
What you have to do is: you have to force the touch key firmware to update somehow.
GDReaper said:
There is a similar problem with the GT-I9505 models too.
It's probably related to a faulty update or something.
I don't know if there is anything you can do without professional help.
What you have to do is: you have to force the touch key firmware to update somehow.
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Dear I have been looking for everywhere regarding force install touch key firmware but could not find any solution or patch.
Chupshah said:
Dear I have been looking for everywhere regarding force install touch key firmware but could not find any solution or patch.
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There was a thread around here that might have some things you could try. I can't find it, but you can do a forum search.
It was for the GT-I9505, but some of it can probably be applied to yours.
Otherwise you might need the help of a professional since they have the necessary tools.
GDReaper said:
There was a thread around here that might have some things you could try. I can't find it, but you can do a forum search.
It was for the GT-I9505, but some of it can probably be applied to yours.
Otherwise you might need the help of a professional since they have the necessary tools.
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I have gone through that thread it is about incompatible Touch Key and Part Key Firmware Version. I have already tried those fixes but no success. Even in that thread issue is not solved yet.
In my case that dialog box for touch key and parts key firmware update doesnot appear in *#2663#. :crying: