Database Users

Metallic sound from the speaker...

Hi guys.
I have a little audio problem with my Himalaya/i-mate/XDA II/MDA II/Qtek 2020 or whatever you like to call it.
The internal speaker seems to have a contact with something metallic or hard plastic. At the max earpiece volume, when calling, the ringing tone is distorted. When lowering the volume, it does not do this. It seems that, when the plastic membrane is moving, to reproduces the loud sound, it touches something hard and it distorts the sound. Does anyone have experienced this? I want to try to fix this. I paid hard won money for this marvellous device, and I do not want my experience to be ruined by bad audio.
Thanks for the help guys!

Not sure if its the same thing but when i played any sound it crakled a little. Did not bother me until the camera sound went on and off every 1 second. Did a hard reset and seemed ok until it happened again so i did another hardware reset went through all the programs i had instaled until it happened again. So i reset a third time without instaling that program(cant remember the name of it) but it works ok now.

I know what you mean Patrick..and if you hold your thumb over the earpiece it sounds a bit better, though of course muffled.
This is something that does bother me as I sometimes use the loudspeaker call option. Other phones don't have this problem in loudspeaker and it surprises me the II does this, as apart from a slightly rattly volume adjuster the build of my II is significantly better than the XDAI.
Just one of those things we have to put up with in order to have such an otherwise great piece of kit, though I'm equally surprised the manufacturers didn't notice it!
Anthony

Thanks a lot !
Yeah, your description and the thumb thing is exactly what I mean. I wonder if it's the speaker membrane itself or a contact with something? Maybe it could be fixed?
Thanks a lot guys!

It may be a warranty claim, you need full volume when using the speakerphone, get in touch with the service centre.

I have the same exact problem... The sound distorts if you have it set too loud.
I guess it's just the el cheapo speaker or poor design.

Hi guys, i have the same problem and its bugging me alot, any sugesstion or solution???? is it a hardware problem or did we install some software that case this? my XDAII still has warranty do you sugest me to go for service center or just live with this problem.
Thanks

Well Iam not saying its a good thing but Iam happy to see Iam not the only one experiencing this problem with the speaker although I dont own XDA II but XDA IIi or Qtek2020i whatever way you wanna call it. I also wondered if it is a harware problem couldn't we replace the speaker with a better quality one? In my case this jitter mettalic sound does not happen only in speaker mode but also in normal mode as long as the volume is set close to max or max.

My Qtek2020i has the metallic sound only when it's a large amount of humidity and very hot outside.
It seems that the speaker suffer a lot from humidity, it also happen when i keep it in my jeans pocket and i prespire a lot. After half an hour when it dries out, everything is ok.

Athena call quality issue?

I have been experiencing call quality issues with my X7501. The problem seems to occur when the other person is in a noisy environment like in a noisy car or club. The result sounds like a broken or intermittent connection, where each of us can only hear bits and pieces of our conversation.
This does not seem to occur under any other circumstances so I am wondering if it is related to the Athena's in-built speakerphone. Maybe the microphone and speaker are interacting to cause this?
I am going to experiment with the microphone AGC, try covering the microphone, adjust the volume level, etc. next time this happens to try and track down the cause.
If anyone has experienced similar issues please post here.
Thanks!

Is anyone else having this problem? 65 views and no replies makes me wonder if I have a defective unit. I have determined the following:
1. The microphone AGC has no noticeable effect
2. The voice call is broken and intermittent if either party is in a noisy environment, not just the party being called
3. Covering the microphone with a fingertip restores the conversation to normal
It's almost like the phone is not full duplex...

Update...
I have found out that covering the microphone (like with a fingertip) solves this issue. This works at either end of the conversation, wherever the noise is. Of cource this does not help if calling a conventional handset (ulesss the other party uses the "mute" button...
I am still wondering if onyone else is having this problem? Please let me know.

toyfreak said:
I have found out that covering the microphone (like with a fingertip) solves this issue. This works at either end of the conversation, wherever the noise is. Of cource this does not help if calling a conventional handset (ulesss the other party uses the "mute" button...
I am still wondering if onyone else is having this problem? Please let me know.
Click to expand...
Click to collapse
I have te same effect if not using headset. That is way I mostly use my Jabra stereo headset. Works well in any conditions.
The reason is that the mic is close to left speaker. Solution would be to switch it off, but I haven't heard of anybody done it.
I also use voip, but not the WM6 inbuilt one. I use Aget phone. Normaly it uses only speakerhone, but with stereo headset, incoming audio goes through headset, and my voice is picked up by mic builtin the Athena. It works well.

i do get the same problem if the person i am speaking to is in a noisy environment.
I have just got into the habit of holding the phone with my finger over the left speaker since i noticed it and it seems to be fine now.
A niggly little thing really, but not a deal beaker in my opinion. Such is the life of the gadget freak.......!

Earpiece problem

I have a bit of curios problem with my TD2. During a phone call i get a sound distortion / vibration from the earpiece. It makes no difference if i change the volume level. Playing music or using the speaker phone does not cause the problem. So i'm not sure if it's a software or hardware problem? Has anyone else found this problem? or have any clues for me.
Thanks in advance
Smog

It isn't related to the "vibrate on connect" feature is it?

No i have that disabled. It sounds like when a music speaker has a damaged cone and vibrates / distorts or there is too much bass?

The distortion in my earpice goes away at 80% volume. Is very annoying. It distortes on bass (low frequency) very much on 100% volume. The D2 speaker is very crappy. I wonder if there is a solution to this (software bass reduction of the incoming calls).

I agree the earpiece is utterly crap, the distortion goes at 50% on my TD2! Have spent sometime looking if there is anysoftware solution but to no avail!! I'm debating weather to return it under waranty as a faulty phone and see where i get.

any solves on this issue?
Mine too have the same problem, but i was told by others owners that this situation is not normal.
They say it´s a faulty device.

Result!! My touch screen went faulty so had to send the phone back in for warranty repair. I mentioned that the ear piece may also be faulty and requested them to take a look. Phone returned with new screen, new housing & i must assume a new ear piece. All distortion has disappeared even at 100% volume!!!

Maybe it's not the thread to mention it in (apologies to all those with problems) but when it works properly the TD2 has the best sounding earpiece of any phone I've had, including two other HTC ones. It actually has bass!
The distortion described sounds like the moving part is partially rubbing against the fixed part. In a proper speaker this can be caused by dirt or dust trapped between magnet and coil, or distortion of the coil through overload or temperature changes. I would send the phone for service 'cos it sadly won't get better of its own accord.

[Update] Earpiece and voicecall quality

How do you find the Earpiece sound quality and voicecall performance compared to previous owned phones?
I think too many people where unhappy with the device because of the phone performance in general. I can't understand how such basic features where not treated as top priority specs.
It's " Who cares " typo sorry, not possible to edit the poll.
Thanks
EDIT: FLashed Radio 2.06 and voicecall quality is better but STILL CRACKLES

i find the sound quality is weird with this phone i.e.
rear speaker = loud but tinny, and seems that anymore than 70% volume and the software overpowers the actual speaker and causes distortion
headphones = ok sound quality very vocal friendly, quite nice for ambient vocal tracks, soft and fluff sound, i used shure se310 headphones so some of the best around
call earphone = very bad, even with the volume very low it still distorts when people talk, im not sure why this is and i thought it was a damaged speaker but its as if the sound is to harsh with the high feq.... so only call or accept calls from people with deep voices lol

It isn't necessarily the ear piece that's the problem, it's the VOLUME being pumped through it. The volume on my HD2 is ridiculously loud so I'm not surprised that my speaker is popping and distorting!

i went with the "it could be better" option
i always find myself switching to the speaker, then going back (repaeat cycle over and over with each call just trying to find an easy way to make out what people are saying.
a couple of mods would ultimately fix it, but im happy that the speaker is loud. Which kinda means its got the Umpgh
i use the headphines for music, i switched into an inear buds. it really makes a difference

tripleA said:
i went with the "it could be better" option
i always find myself switching to the speaker, then going back (repaeat cycle over and over with each call just trying to find an easy way to make out what people are saying.
a couple of mods would ultimately fix it, but im happy that the speaker is loud. Which kinda means its got the Umpgh
Click to expand...
Click to collapse
Yes but it's TOO LOUD. I wouldn't mind if it went loud but I also want it to go quiet too, it's way too loud at the lowest volume setting. I can't use the speakerphone at all, it is destroying itself with distortion. I actually can't use the earpiece close to my ear either, due to criminally high volume. I use the earphone as a speakerphone - I kid you not. I don't know if it's just certain batches but my HD2 would be suitable for almost-deaf people.

Actually the keypad tones also are WAY TOO LOUD! I was in a meeting and it was like everyone was trying to find out where the was sound coming from... I had to turn it off.. a shame..

Not to forget also the pain the earpiece causes during phone calls. This thing is really sharp !!!

In terms of HTC phones, I've had the Kaiser and Raphael before the HD2, and I must say that the call quality on the HD2 is the best of the three! This wold be both through the speaker on the back (speaker phone) and through the earpiece.
I agree that the initial volume was way too loud, however there is a tweak somewhere on the board where you edit a registry entry for initial call volume, and that helped tremendously. So I'm actually quite pleased.

People who made the HD2 @ HTC Tech.. were a little bit deaf I think..
Bad speaker quality because of distortion and popping

Bouloama said:
People who made the HD2 @ HTC Tech.. were a little bit deaf I think..
Bad speaker quality because of distortion and popping
Click to expand...
Click to collapse
Yea I think so, I am gonna try the registry tweak; hopefully it's gonna work.

voicecall is pretty bad because of the random noise similar to radio static. This nosie is particularly noticed when no one is speaking.

spastik said:
voicecall is pretty bad because of the random noise similar to radio static. This nosie is particularly noticed when no one is speaking.
Click to expand...
Click to collapse
Same here ... someone spoke with HTC about this issue !?!?!?

I am not really bothered by the noise but by the poping and cracking sound the earpiece makes.

The registry tweak did not work for me as I expected
I will have to wait for a hotfix if any... I hope HTC will consider this issue...

spastik said:
voicecall is pretty bad because of the random noise similar to radio static. This nosie is particularly noticed when no one is speaking.
Click to expand...
Click to collapse
have had the phone for only about a week but no issues with random noise. I do find that the loudspeaker distorts @ max volume, but just one notch below that and it's ok.
think the Touch HD has better earpiece / loudspeaker, but the HD2 can output higher volume on loudspeaker compared to the HD, so that's a plus.
maybe it's an issue with your phone operator?

For people who experience the background noise - Have you tried (if possible) both GSM and UMTS/HSPA (3G)?...

Fatherboard said:
For people who experience the background noise - Have you tried (if possible) both GSM and UMTS/HSPA (3G)?...
Click to expand...
Click to collapse
Yaah unfortunately that did not help

What tweaks worked for you guys to eliminate the distortion? when I lower the volume I keep hearing like a popping sound and cracks even with the headset.
Any idea? thanks.

aussiebum said:
have had the phone for only about a week but no issues with random noise. I do find that the loudspeaker distorts @ max volume, but just one notch below that and it's ok.
think the Touch HD has better earpiece / loudspeaker, but the HD2 can output higher volume on loudspeaker compared to the HD, so that's a plus.
maybe it's an issue with your phone operator?
Click to expand...
Click to collapse
I doubt that this is an operator related problem since my previous phone worked OK with this sim card.
Fatherboard said:
For people who experience the background noise - Have you tried (if possible) both GSM and UMTS/HSPA (3G)?...
Click to expand...
Click to collapse
Currently I'm only using GSM network but I will try making phone calls using UMTS. Don't think that will solve this problem though.
About tweaks I haven't tried any because all tweaks I saw were related to the distortion due to extremely high volume (which is not my case).

spastik said:
About tweaks I haven't tried any because all tweaks I saw were related to the distortion due to extremely high volume (which is not my case).
Click to expand...
Click to collapse
Same here, I need to remove the cracking noise, more like filtering the call quality, it's not a hardware fault im sure.

Earpiece volume

I just got it and noticed the earpiece volume is still low even with the volume turned all the way up.
Is there a setting I missed or maybe a registry fix?
Any help would be appreciated
HTC HD2
OS 5.2
MANILLA 2.5.2
ROM 2.13
RADIO 2.10

Don't mean to offend you. I had the same issue but was more of a user issue. I kept increasing the volume not paying attention that I was adjusting the ring volume and not the system volume.

if that doesnt work you may need to return it. My friends HD2 had low speaker volume and low earpiece volume. As much as we tried, we couldn't get it to go.

N1M1TZ - No offense taken, I only adjusted the volume during a call and at max it is still quiet.
I checked the settings/sounds, no adjustment for the earpiece just the ringer and the system sounds.
marduk79 - after doing a little digging I have found that this is a common problem with this particular batch of phones.
The first batch came out and the volume was set way to high that it was actually blowing out the earpiece.
I think I may have found a solution, if it works I will post it.
Thanks for the assist.

So what is the solution... My first one had sweet loud ear piece volume. But alas, the speaker blew. My replacement is alright, but I want it to be a tad bit higher... Lots of years of loud punk rock have made me slightly def I think...

Anyone know if there is a cab or registry tweak or something that will make the volume louder in the ear piece speaker?

marduk79 said:
if that doesnt work you may need to return it. My friends HD2 had low speaker volume and low earpiece volume. As much as we tried, we couldn't get it to go.
Click to expand...
Click to collapse
How low? Like so low you couldn't hear it, or just low enough to be annoying? Basically my first HD2 was nice and loud. The new one is about 3 bars lower sounding turned all the way up... Which annoys me because I know the other one was louder and it's hard to hear people if I'm in an environment with a lot of background noise.
I feel like if I tried to take it in to get a replacement they would think I was nuts.

headphone and phone speaker too low
I too beleive the headphone volume is way too low, when listening to music or taking a call on the headphones it is barely loud enough too hear if there is any background noise such as traffic or conversations going on nearby. I have the volume about 75% when listening to talk radio stations, on my headset, no background noise present and it is at normal listening level. So if there is background noise, I need 100% for it to be loud enough to hear clearly. The phone speaker is not much better, when listening to calls on speakerphone the percentages are about the same for equvilent listening circumstances. I have tried "AudioPara3 TMO" and notice little or no difference in sound. Does anyone know of anything that will increase the maximum volume level for both speakerphone and headphones?

I'd like to know if there is any registry hack to increase the line out volume as well. My line out volume is very low, I have to put it to about 50 percent to match what would be the 20-30 percent level of my old HTC Touch (Touch 1 to HD2 - quite an upgrade, eh?? )