I am a VZW G2 owner and my G2 was upgraded to VoLTE in August. Since then, I have made calls where the person I am calling cannot hear me - not that the audio level is low - it's that there is no audio whatsoever. There are certain phone numbers that are affected, others work fine. I've been through the troubleshooting process with 3 different Tier 2 VZW Techs. The only thing that addresses this issue is to turn VoLTE off.
Anyone else have this or hear about this issue?
Related
Hi guys,
First of all, I'm a GSM user running the latest OTA stock ROM and Baseband.
So I've been making more calls lately, and I keep getting complaints from people saying my voice is unclear and breaking up on them. I decided to do some experimenting, and have come to the conclusion that it is not my SIM, phone's mic, ROM, or the other person's problem.
I've noticed, when calling from my Razr M to another phone (let's call it Phone2), if I set Phone2 to mute, then my voice is heard perfectly fine on Phone2. If it's not muted, then Phone2 can barely hear what I am saying from my Razr M. The whole time, anything the person says into Phone2 is heard crystal-clear on my Razr M
I know it's not my SIM card is because I just went to the AT&T store today and replaced it
I know it's not the mic is because if I use GrooVe IP to place the call via VoIP, everything is heard fine on both ends
I know it's not the other person is because I've had at least 4 different people tell me they can barely hear me on their phones, and I've tested it myself by calling the other phones in my AT&T family plan, and my landline, and the issue still occurs.
I found that changing
Code:
persist.audio.mic=digital
to "analog" instead, helps a little because it makes the voice louder, but it doesn't help with the audio breaking up.
Reverting back to the older baseband (the one that is included in Matt's Utility 1.20) doesn't make a difference.
Does anyone else have similar experiences? Ideas for me to try? I'm especially curious to hear from other GSM users.
My v20 drops all calls between 2 and 4 minutes in, and usually around the 3 minute mark. The call drops, signal goes to zero, and a moment later I get a toast message saying "Loading SIM card contacts..." and then I can immediately dial back in.
WiFi calling is disabled, though the setting being on or off doesn't seem to make a difference. I've cleaned the SIM card and added tape to the back to ensure good connectivity - no change. I also went to T-Mobile and they replaced my SIM on the spot but it immediately happened again in the store and in front of the clerk when we tried a call. They've suggested a warranty exchange.
One interesting thing I've found though is that disabling VoLTE calling fixes it entirely - it no longer drops calls, but of course there's no HD voice and I can't use band 12 and they're already cutting back on HSPA coverage.
Haven't found anything else useful via Google or XDA. Even with VoLTE enabled there are no data drops, VOIP calling via hangouts works fine. Anyone have any ideas short of a full exchange? Not rooted and while the LG backup app is pretty good, I really don't want to go through the day-long process of restoring everything if I can avoid it.
Hey there! I had the same issue, exchanged the phone for a new one, and STILL have the same isssue! Did you ever find another fix? This is so annoying and I cant believe a bigger deal isn't being made of it.
Something wrong with ur
operator
Sent from my LG-H990 using Tapatalk
Been owning V20 for about 5 weeks now. The first 3 weeks were pleasant until I started seeing dropped calls. Disabling VoLTE did not help. Changing sim card wouldn't help either.
I'm having similar issues H915 Freedom Mobile.
Was roaming on AT&T in the US when I first did the update. And everything was fine till I was home and on Freedom.
When Wi-Fi calling is enabled. It makes no difference if mobile preferred or VoWIFI preferred is selected. It enables either way after reboot or turning Wi-Fi adapter off and on again.
Incomming calls frequently don't come through regardless of whether vo wifi is on or off. Texts same problem. And persists sometimes on cellular and sometimes on VoWifi.
Get SIM errors, signal drop constantly. And have tried everything I can think of to rectify the issues with zero success.
Anyone with Freedom having similar issues? Or any suggestions I might not have thought of that may be the the cause?
- Chris
Have been using this phone for about 1 year and 2 months now. Used a multitude of ROMs as well. Disregarding the different battery lives and heating issues, some problems remain consistently.
When on call, be it a WhatsApp audio call or regular cellular one, after talking for a while I start having network issues.
1. I can hear the person but the other can't
2. I can't hear the person but the other can hear me
3. Audio breaks up between us
4. There is no audio
This only happens in long calls, say over 7 or 8 minutes. Also, doesn't happen always but majority of times. Problem persists in both device mic and headphone mic.
Sometimes others tell me they get my number unreachable or engaged, but in that time I have full bars of network and am not in another call.
It happens with all network providers I've tried, namely Airtel, Vodafone, Aircel, Reliance Jio. And I am almost always on Wi-Fi, so I don't think there is any issue of data messing up calling. And also I always have full bars.
Went to the service centre a few months back as well, they did something after which the call quality did improve, but other problems are still there.
Any ideas on what my problems could be and should I go to the service centre again and pay or get it checked out by a local repair shop??
All ideas are welcome.
Thank you.
Hello, I bought my wife and daughter the S8 Active for Christmas, upgrading them from the Galaxy S6 . Since using the new phones the call quality is horrible. Constant dropping calls, sound quality cutting in and out with voices sounding robotic. Never had these issues with the S6. This all happens in areas that should have no issues with service. Tried all the basics, updating PRL and profile, tried different carrier options. Tried a factory reset just to mark that off the list. I've been going back an forth with Sprint tech support with no progress. I've been searching around online and these forums (great info here) but I haven't found anything to help. Anyone heard or had issues like this?
The phone(s) are both stock, no root or unlocks.
I should note that the only time the phone does not have an issue with call quality is when it is connected to WiFi using WiFi calling.
Thank you
Did you try toggling HD Voice off and on to see if it made any difference?
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If that is the same as the LTE enhanced voice then yes. If it's different I haven't seen it but will check.
TyGeR_STD said:
If that is the same as the LTE enhanced voice then yes. If it's different I haven't seen it but will check.
Click to expand...
Click to collapse
I'm on AT&T, but I'm pretty sure thats what Sprint calls it. On both my S6 Active and S8 I had to disable it and the dropped calls ceased and the call quality improved. It seems you've checked everything else (factory reset, clearing cache partition, etc.) so if this doesn't work, I would exchange, maybe for a different phone that would work better in your area. I don't use WiFi calling because it has an echo effect and can also result in dropped calls (at least in my area on AT&T). Good luck and let us know how you make out.
Sent from my SM-G950U using Tapatalk
Having and issue with my Android phone that is running Android 9.
Issues started from day 1 with the phone not allowing incoming calls from iPhones. Spoke to BV and was told no issues on their end.
Phone can only accept calls if I turn off LTE Enhanced. By doing so I lose my ability to send texts and do many other functions.
Now I'm having issues MAKING calls when LTE Enhanced is on. The call will connect, but after a few seconds it drops the call.
I'm using Verizon and they are no help.
BV had me record the log files but that proves no value to them.
There has to be a software glitch or some other issue that they cannot address.
Any help would be appreciated.
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