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Hi All, Hope you can help
Every morning for the past 4 days when i have come to use my hero it seems to have crashed & will not power on, pressing the on button does nothing and the screen does not light up. The only way i can get around this is to pull the battery out and put back in, then it will power up.
Any ideas what could be causing this and how to fix?
thanks
I'd say you should try resetting your device.
Sounds very odd.
You got some app that may cause this? You've rootet your phone?
hi, no the phone is not rooted and i only got it last week, the only thing i have installed is co-pilot and ebuddy
So I got a S4 last week. Its currently stock and unrooted.
I just noticed today that no matter what vibrate settings I check, the phone just no longer vibrates.
I've made sure any and every vibrate setting is turned on. I went through any app that can notify you or has notification settings and everything is set to vibrate. Haptic feedback and the vibration intensity are all the way up. I've tried power cycling the phone, removing the battery, resetting the app defaults. And nothing is working. I havent dropped the phone and it's not been damaged any other way.
It was literally just working the other day. I'm confused
Any suggestions are welcome.
thisguychris said:
So I got a S4 last week. Its currently stock and unrooted.
I just noticed today that no matter what vibrate settings I check, the phone just no longer vibrates.
I've made sure any and every vibrate setting is turned on. I went through any app that can notify you or has notification settings and everything is set to vibrate. Haptic feedback and the vibration intensity are all the way up. I've tried power cycling the phone, removing the battery, resetting the app defaults. And nothing is working. I havent dropped the phone and it's not been damaged any other way.
It was literally just working the other day. I'm confused
Any suggestions are welcome.
Click to expand...
Click to collapse
The vibration motor is literally the ONLY moving part on the device.
I am surprised we don't get more of these...
If a factory reset does not restore the vibration, I would say it is hardware and take it back to AT&T.
joeybear23 said:
The vibration motor is literally the ONLY moving part on the device.
I am surprised we don't get more of these...
If a factory reset does not restore the vibration, I would say it is hardware and take it back to AT&T.
Click to expand...
Click to collapse
Just did a factory reset and still nothing :-| I may have to go back to the store.
thisguychris said:
Just did a factory reset and still nothing :-| I may have to go back to the store.
Click to expand...
Click to collapse
You can have the store replace it with a brand new one. I have never had this issue, so the chances that your replacement phone will have the issues are very slim.
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
pedmond said:
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
Click to expand...
Click to collapse
Thank you for your replied and suggested help.
In fact, I did one time factory reset but after that the Note 4 still auto restarted.
When the phone was in my hand from the shop till now I did not install any program into it.
Anyone know why the phone will auto restart?
Thank you
Go back with your phone where you bought it and ask for a new one!
Maybe a faulty unit. It's their fault. You can plead a compensation tho'.
This was sent from my Lenovo A850 via XDA mobile app.
i have the same problem.mine is not restarting every 30 min but it makes twice a day.sometimes it shutdowns. (no reboot)i factory reset problems still there.i am now got out my memory card and testing.
same issue
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
I am having the same issue, although I have installed some apps on my Note 4. Also, I tried uninstalling apps, and changed some settings. Every time it auto restarts, it reverts back to the settings from before, and shows all of the apps back on the device. I'm not sure what is going on with it, but it is extremely irritating. It doesn't seem to matter if I'm using the device or not. It's completely random.
Check to make sure your battery is seated properly (no loose contacts). Otherwise, it might be a faulty unit. A large batch of Nexus 7s had a similar issue and they all had to be sent in for a warranty repair.
after i removed my sd card and tested for 2 days no random restart and shutdowns.interesting.
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
Sent from my SPH-L710 using XDA Free mobile app
schlepprock said:
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
/QUOTE]
I just got my phone today and I haven't put an SD card into it yet. The darn thing is still rebooting a couple of times per hour.
Click to expand...
Click to collapse
Hi there.. I'm from Indonesia... I got the same problem here... The store said it is because of the software.. But the technician not there yet to help...
Hi There
I have the same problem my phone is N910CQ (Turkish variant). I took it to the samsung service they kept the phone for 5 days and finally they said nothing was wrong with it but my problem still exist. So i tried everything possible that i can try. Nothing works so far. Wat if i install N910C firmware on my N910CQ because Antutu sees it as a N910C Can some one tell me if thats ok or not.
Note 4 random rebooting
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
I have the same problem, I do not have memory card inserted into the phone. It wakes me 3-4 times every night. The store sent it to a lab and they said that the phone is fine and does not have any problem. It drives me nuts.
Update
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
Greetings again,
I returned my Note 4 to T-Mobile and got a brand new phone, and sim card. I have all my software loaded and configured as with the old Note 4 and it's been about 36 hours now with no reboot. If it doesn't happen in the next couple of days or so, I will probably be pretty confident that the problem is solved. I'll keep you updated.
OP, is it rooted? I have the unbranded Note 4 (SM-N910H), I've had mine rooted for 2 weeks and it kept randomly rebooting twice or so every 1-2 days, now I've removed the root and everything seems to be working fine with no reboots since 1 week. I hope this helps.
P.S. I've rooted using the CF Auto root.
Anyone knows why the root was causing random reboots for me? I've tried with knox disabled and enabled and with both options I get the same reboots.
Edit: Forgot to say that most of the random reboots happened while the phone was idle (screen off)
Thanks.
note 4 restarting
I have the same issue .. my note 4 is auto restarting... i use gear s all the time bu connecting it with note 4 via bluetooth and the phone randomly auto restarting .. yesrterday i didn't connect the gear s all the day and the phone works all the day fine and it didn't restart .. so i really don't know what is causing this problem ! Anyone can help?
Frustrating
I have a similar issue with the Note 4.
A few back, it randomly restarted and I lost half of my contacts and settings. I thought it was a one-off occurrence and re installed all my contacts and settings. Today, it kept restarting and hasn't started again. I called ATT and have asked for a replacement.
Hope the new one shapes up better than this. It sounds like there is a hardware defect in a lot of the phones.
Same here N910CQ, brand new one...
Hi,
Does your Note restart itself? Mine sits in Flip Wallet and today it was just lying on desk not being used. And suddenly it just restarted? Do you have similar problems? Any possible solutions?
Have a look at Settings > Accessibility > Dexterity and interaction, check if "Air wake up" is on.
If so, you've got your answer.
Edit: Oops ! Didn't read closely enough, RESTART, not turning on suddenly. So just ignore the above.
Had the same problem, the phone restarted itself 3-4 times a day and 3-4 more at night. It drove me nuts. Returned the phone to the store forgot about that problem. There are many people who have that annoying problem.
tainka said:
Had the same problem, the phone restarted itself 3-4 times a day and 3-4 more at night. It drove me nuts. Returned the phone to the store forgot about that problem. There are many people who have that annoying problem.
Click to expand...
Click to collapse
Returned and got replaced the unit? Or just returned and turned to other model?
How do you know that many people have this problem?
returned and stayed with my LG G PRO 2. Amazing device.
there are many reports on Google and YouTube for the same problem.
Mine used to do exactly the same when it was rooted with CF Auto Root, is your note 4 rooted? I've un-rooted and it didnt reboot since 3 weeks now. Used to reboot once or twice a day when it was rooted. Dunno what the problem is and why its related to root...
The UI just frozen and phone rebooted itself right after pressing calculator icon but the calc app never showed up...
This is the first time this happened on this device.
Yesterday my gear fit's display would not turn on while under exercise mode, the HR monitor was still activated. Forced the gear fit to reboot and the wallpaper reverted to the default by itself.
Looks like this phone needs a major update to Android 5.0.
Oh and by the way, the phone is stock and official, Model number is SM-N910G.
Reboot After rooting
Ahmadmob said:
Mine used to do exactly the same when it was rooted with CF Auto Root, is your note 4 rooted? I've un-rooted and it didnt reboot since 3 weeks now. Used to reboot once or twice a day when it was rooted. Dunno what the problem is and why its related to root...
Click to expand...
Click to collapse
im also facing same problem after rooting..Phone was restarting while it was idle ..Do unrooting make this problem go away???
My first Note4 did this all the time from brand new... It would reboot maybe once an hour!.. Sent it back and got a replacement, no reboots since..
Fixed without wake lock
mod2000 said:
Hi,
Does your Note restart itself? Mine sits in Flip Wallet and today it was just lying on desk not being used. And suddenly it just restarted? Do you have similar problems? Any possible solutions?
Click to expand...
Click to collapse
Okay, this is what i did, fortunately i installed a custom rom on my SM-N910P (sprint, snapdragon) called enhanced rom, this rom brought with it an app called Kernel Adiutor, i opened and saw only 2 out of 4 cores were in use, so i turned them all 4 on and the phone stopped acting like that, it was instant, so if any of you has a rooted device and this problem just get the app and turn on all the cores in the CPU tab inside the app
The first one fixing it
Hello, I have this amazing phone 2 days. This night I noticed that I set the night hours and on the edge of not updating, there simply stays the same time, etc ... Yesterday It came to OnEdge updates so if it has to do with anything. Does anyone have the same problem?
OndyD said:
Hello, I have this amazing phone 2 days. This night I noticed that I set the night hours and on the edge of not updating, there simply stays the same time, etc ... Yesterday It came to OnEdge updates so if it has to do with anything. Does anyone have the same problem?
Click to expand...
Click to collapse
yes, my edge plus have the same problem, night clock always different than the real time by 3 to 4 minutes, even after i reboot the phone, however it did worked once after i wiped dalvik cache, but after few hours its back to delay again.
P.S: i Know My English isnt that good :/
**** this night clock
hi everyone
i wake up morning and watch the night clock ... 6:30 am
i just click the home buton ... it was in reallity 6:47 am ...
up this post to found a solution !
thanks !
no solution except
i fix it when i reflash via odin a stock SAMMOBILE rom .
now it's always the good time on my screen !
regards !
Today comes OnEdge update to 15.1.0 but night clock still not working properly for me. Does anyone have a another solution other than reflash the ROM?
Bumping the thread because I am facing the same issue.
Is this solved? S6 edge just started with a simular issue
Had this issue on the first one (which I sent back after 2wks in Oct). But now it's started happening on the replacement handset. Everything was fine until I upgraded to Marshmallow 3 days ago...
Bump
The clock freezes on status bar like 7:30 but when you go to lockscreen is 7:45
It is after Marshmallow
Already tried with original ROM and custom ROM both have the same problem
Any solution?
Same here. But not only in minutes. Every day when I wake up about 6AM the edgeclock shows me somewhere between 2 and 3 AM...
I think, but not sure about it, it freezes when the battery becomes 100%???
Verstuurd vanaf mijn SM-G928F met Tapatalk
Mine is doing the same. I've tried factory resetting twice and even reflashing with smart switch on my mac. Nothing is working. Is this a hardware issue maybe?
I am also having this problem, but it is intermittent. I noticed it about a month ago when traveling, and chalked it up to a poor outlet in the hotel. Just noticed it again last night using my wireless charging pad. Which I have a different problem with - it rarely turns green even though my phone shows 100% charged.