[Q] No data on LG G2 D802 02 - G2 Q&A, Help & Troubleshooting

Recently bought an unlocked LG G2 D802 using 02 as my provider but don't seem to be getting any data at all nothing coming up when I turn the data on! Beside the signal bar there is nothing coming up either there is diffently 3G avaliable in my location also.
The settings I'm using are.
GSM/WCDMA
Phone is on 4.4 kit kat also I'm in the UK and am using a Web bolt on from 02.
Can someone please help me out as I'm paying for the 3G and I can't use it.

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[Q] [Help] No 4g / LTE option LG G2 D802

Hi, I cant seem to switch my phone to 4g / LTE. I've tried the various *# hacks like LTE only, but i only get 'Not supported'. Anyone else experiencing this? I was using 4g and getting 4g speeds on my N5. The phone was previously locked and I unlocked it straight away after receiving it.
The software version is D80210g-234-30
Anyone?
im also interested on how to fix this. anyone?
Turns out it was just a problem with the sim / network I was using (Tesco (o2)). When I tried with another 4g sim the options for LTE showed just fine
Wezi said:
Hi, I cant seem to switch my phone to 4g / LTE. I've tried the various *# hacks like LTE only, but i only get 'Not supported'. Anyone else experiencing this? I was using 4g and getting 4g speeds on my N5. The phone was previously locked and I unlocked it straight away after receiving it.
The software version is D80210g-234-30
Click to expand...
Click to collapse
Can you find any solution for this?
I can't switch my phone too *# hack like LTE only --- not supported ://
ozhanbas said:
Can you find any solution for this?
I can't switch my phone too *# hack like LTE only --- not supported ://
Click to expand...
Click to collapse
It was a problem with my network provider, nothing to do with the phone. Try another 4g sim from another network and see if you get 4g / LTE
I contacted LG today about the 4G issues that many experience and I thought I should share the official response:
Many Thanks for your email regarding your LG G2, I am sorry to hear you are experiencing problems in receiving 4G.
Can I just ask whom your network provider is? All main UK network providers bar a couple are receiving 4G via our handset, there are only a few 4G networks at the moment who are yet to approve the software on the G2. Please note it is not a limitation of the handset but is network dependent
The above will also explain why some other people in the area are getting it, their networks are almost certainly among those whom have approved the software on the G2 handset.
I look forward to your earliest response with the network provider, once received we should be able to clarify this for you.
Click to expand...
Click to collapse
So it seems it is indeed a carrier issue.
errikosd said:
I contacted LG today about the 4G issues that many experience and I thought I should share the official response:
So it seems it is indeed a carrier issue.
Click to expand...
Click to collapse
Hi, I have recently upgraded my phone to a sim free LG G2 also, and in doing so spoke to Tesco Mobile about receiving a new 4G sim to match my upgraded tariff.
This has all been put in place but I still have no ability to select LTE in the preferred network section. New APN settings were sent out by Tesco but this didnt make any additional setting options available, has anyone got any more info on this issue or advice?
zeus_01504 said:
Hi, I have recently upgraded my phone to a sim free LG G2 also, and in doing so spoke to Tesco Mobile about receiving a new 4G sim to match my upgraded tariff.
This has all been put in place but I still have no ability to select LTE in the preferred network section. New APN settings were sent out by Tesco but this didnt make any additional setting options available, has anyone got any more info on this issue or advice?
Click to expand...
Click to collapse
You probably also have an non-EUR software version installed on your G2. Where did you buy it from?
If the above stands, the solution is to flash the EUR software version, although I haven't as I do not really need 4G for the time being. 3G is completely fine.
errikosd said:
You probably also have an non-EUR software version installed on your G2. Where did you buy it from?
If the above stands, the solution is to flash the EUR software version, although I haven't as I do not really need 4G for the time being. 3G is completely fine.
Click to expand...
Click to collapse
The handset was purchased from Expansys in the UK and the software is version D80220b-EUR-XX.
So I would not have expected that this issue would come up, it seems to be a unique blend of Tesco(UK) carrier settings and the handset software.
I won't be flashing any new ROM as a solution for a problem which sits with the carrier. Though I am keen to hear if any other users have found an alternative work around.
zeus_01504 said:
The handset was purchased from Expansys in the UK and the software is version D80220b-EUR-XX.
So I would not have expected that this issue would come up, it seems to be a unique blend of Tesco(UK) carrier settings and the handset software.
I won't be flashing any new ROM as a solution for a problem which sits with the carrier. Though I am keen to hear if any other users have found an alternative work around.
Click to expand...
Click to collapse
You already have a EUR software version, so you do not have to flash.
There is a problem with some carriers in the UK not approving the G2 4G software as I have stated above.
Had the same problem.
Changed the SIM for a new one (still labelled 3G 128k) and 4G is fine now (stock JB D802 SIM free).
My previous SIM was almost from the turn of the century (cut to fit microSIM)
I'm having the same problem, no LTE option, here's a solution:
Enter Android test menu by dialing *#*#4636#*#*
Go to Phone Information ... Set preffered network type ... f.e. to LTE/GSM/WCDMA ... if LTE is available, my phone switches to LTE ( showing 4G ) immediately without restarting.
This is what I did
http://mightyintelligence.blogspot.co.uk/2014/06/lg-g2-d802-international-using-4glte-on.html
New Working method to fix 4g on D802

[Q] LG Leon H324t Data

When I visited Philippines I was given a gift from one of my relatives. It was an LG Leon and was pretty excited. Since I lived in the US I never really got to try calling, texting, or using data. Now that I'm back in the states I'm having trouble using the mobile data.
On my normal phone I'm using T-Mobile. Data works wonders on my LG L90 D415. But using data on the Leon is just not working. I got calling and texting to work but data isn't working. In the settings under Network it says under Mobile network state is "Disconnected".
Can I go to T-Mobile to fix this or am I never going to be able to use data on this thing. To be honest I don't think I will be using it if I can't use data.
[QUOTE="nemesis101x, post: 61961070, member: 6104222"]When I visited Philippines I was given a gift from one of
hmmm i think its lock on Philippine cellular
cedbelarmino said:
hmmm i think its lock on Philippine cellular
Click to expand...
Click to collapse
I think that if it's locked to Philippines network, he wouldn't be able to use any other SIM card but Philippines one, and no calls or text would be possible.
@ nemesis101x, have you thought maybe about flashing a new(er) firmware on your device? Maybe that could fix your problem. Just assuming.
I think its a different variant for LG-Leon... Me as well I would like to install custom recovery for it like the LG LEON METROPCS variant but it seems its not supported at this moment yet.

Anyone with a Verizon unlocked G6 use/test a 3rd party sim? (+ rooting question)

Just as the title says, has anyone successfully used an unlocked, Verizon branded LG G6 (VS988) with a third party sim (for data and making phone calls? Which country are you in, which sim cards are you using, any attempts abroad/traveling, etc?
Bought a mint unlocked Verizon LG G6, confirmed it was unlocked by two Verizon reps over the phone, and one in-person Verizon rep in my city. With the in-person rep (as well as on my own of course), we could not get my T-mobile, Three (a UK sim), and Project Fi to work with the phone, for data/phone/SMS.
Not surprisingly, when he inserted a Verizon Sim, of course it worked. The rep genuinely tried his best to help, but in the end was like "sorry, ¯_(ツ)_/¯ " and said it was probably an unresolveable network problem, and yes, that the phone was definitely unlocked (checked his database).
Before I came to his shop, though, I spent a couple hours at home tinkering with ALL the phone settings (set up a verified APN, toggle global/LTE-GSM-CDMA options, set data roaming ON), and the best I could get was the G6 successfully connecting to T-Mobile for all of 30 seconds (I could surf the web, but NO phone calls), then losing all bars of connection and cutting out entirely. Toggling airplane mode allows you to connect for at most 30 seconds at a time, also, weirdly enough.
What gives? I confirmed the sim cards worked on my other unlocked devices (LG G5, 1+5, Xiaomi Redmi), and I really want to use this G6 here (USA), but more especially, while I am traveling abroad and looking to use whatever country's local sim cards.
Lastly, do you think rooting this phone and installing a custom ROM would help the issue? I prefer not to return this phone because I got a decent deal on it (through ebay's 20% off) and everything else about it is awesome.
Hi
While not strictly the same, I have Verizon LG V20 VS995 with a similar problem with my EE sim which will not register properly and when it does it is only 3G instead of 4G/LTE but keeps dropping off. Where I differ from you is that I can use an O2 sim and get both calls and 4G/LTE data with it. I live in UK. Hope this might help.
Sent from my VS995 using Tapatalk
My G6 is the unlocked us997, but the wifes is the Verizon Unlocked G6. UNFORTUNATELY I have yet to get her MMS messages working on it for her but everything else works perfectly fine, on TracFone sim (on AT&T network), ... And FYI, only the bootloader unlocked LG G6 can be rooted, all the carrier version, whether they're network locked or unlocked, they're most definitely bootloader locked, thus no root :<P
I got the same phone as you...I live in the Dominican Republic using a Claro chip...Bought the phone from ebay unlocked. So there is something you must talk with verizon so they unlock it. On the other hand we cant root our phones only the europe and US version can be rooted.
Have you checked if this phone has a region locked on it? And if it's removed by placing that 5 minutes-long phone call?
Also, once the SIM (non-Verizon SIM) did you check the APN settings if they are the correct one for your carrier?
I have a similar problem
I bought an unlocked Verizon G6 vs988 on ebay (the listing actually said US997).
I managed to get it to work for phone calls and sms but could not set the data.
I manually set the APN but it would not stay "chosen".
I got all the settings but when I chose it and closed the screen it got unchosen (unchecked) and I did not get a data connection.
is there any custom rom for this model?
would a firmware for the us997 work on this model?
Bump
physics.dor said:
I bought an unlocked Verizon G6 vs988 on ebay (the listing actually said US997).
I managed to get it to work for phone calls and sms but could not set the data.
I manually set the APN but it would not stay "chosen".
I got all the settings but when I chose it and closed the screen it got unchosen (unchecked) and I did not get a data connection.
is there any custom rom for this model?
would a firmware for the us997 work on this model?
Click to expand...
Click to collapse
If you are in U.S. it should work fine with AT&T and T-mobile, as long as correct APN has been entered. once you enter the new APN, you must select the 3dots, on top right and save, once the new SIM inserted, just go back to APN and select the correct APN.
If you are outside U.S, the LG G6 Verizon unlocked does not have B1 (2100) which is required by most GSM carriers out side US, so you can get 3G or in most cases 2G (E) network only. LG G6 AT&T unlocked works fine outside US, but it does not have CDMA technology and can't be use with Verizon or Sprint. hope that helps
Hi , I have a similar problem. I bought vs988 verizon version and popped in a MINT sim. I had issues setting it up but eventually got it work via the pull down menu in the 'settings' at the top that said 'mobile data off - turn on?' - now this has vanished- can I get this back ?
The mobile data button in the notification tab and the actualy mobile button in the mobile data section in 'settings' do not work (and never have) - they always ask me to contact verizon.
So what do i do ? I have no mobile data now. And it's a pain.
My issue is partially solved in that when I 'reset network settings' and then re-add my APN (for mint) it automatically turns on mobile data. Using the other 'mobile data' buttons (as I mention below do not work).
And now that mobile data is on - I use airplane mode to turn it off, and turn on wifi (because i have google voice I still get voice calls). Anyway this works if you have a similar problem.
I am wondering if this issue would exist if I used a Verizon MVNO (instead of Mint/t-mobile) ?
(so by it being offically "unlocked" actually is not really true - when i first bought the phone I messaged LG and they suggested i needed to send it into them so it could be re-flashed. They would charge me for it and I would lose my phone for about 2 weeks - which is a pain, and not worth the expense)
sammyDC said:
Hi , I have a similar problem. I bought vs988 verizon version and popped in a MINT sim. I had issues setting it up but eventually got it work via the pull down menu in the 'settings' at the top that said 'mobile data off - turn on?' - now this has vanished- can I get this back ?
The mobile data button in the notification tab and the actualy mobile button in the mobile data section in 'settings' do not work (and never have) - they always ask me to contact verizon.
So what do i do ? I have no mobile data now. And it's a pain.
Click to expand...
Click to collapse
I have the verizon version of lg g6 and it works perfectly fine in Nigeria with all nigerian sims:mtn,airtel,glo,9mobile and even works on 4g let but I set the network mode to global and I receive calls and sms promptly

Using H872 (T-mobile US) mobile data in Canada

I have a stock T-Mobile US LG G6 (H872) that I want to use on Koodo in Canada. I'm able to text and place/receives calls with it on Koodo in Canada but I have no mobile data what-so-ever. Does anyone know how to get mobile data working? I'm hoping it's just a matter of changing something in the settings, but if I need to replace the radio or baseband, or even the entire ROM so-be-it. I won't be moving back to the US. Any pointers on getting my G6 working on Koodo will be much appreciated!

LG V20 F800L Korean Variant LTE Network connectivity Issue

Hi, I am not sure if this question is valid or not but i have bough a used LG V20 F800L model a few days back. This phone i am using outside Korea so tried my Airtel sim. Phone accepts the sim (i guess not locked) but only shows 2G/3G not LTE. I even roam like drive-test to see if at any point it caches LTE signal but not. Airtel CC confirmed that they can see in their system that the phone and sim is 4G. i tried going to hidden feature but didn't find any option such as fieldtest to force it to LTE. I dont know if the phone is LG U+ locked or something else but want any help possible to push it to LTE.
Also i notice that this phone takes lot of time to connect to network even on 2G/3G, searches for long time when reboot or insert sim again.
Help me if possible

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