Like many others, I am looking to replace my nexus one back plate or battery door. Whatever they want to call it.
The previous thread was closed for some unknown reason. Decided to start another.
Based on my many calls and those calls from others - LG will not sell these to anyone in the US or even resellers. Those that are getting them have some other inside or foreign connection it seems.
There was a link in the thread to trait-tech.com that had dummy phones. I tried working with them to get details about them - if they come apart, are they real phone cases without internals, etc. The people I was routed to were completely useless. I had no faith in anything they told me, if anyone has any experience with the dummy phones, please let us know. They didn't take visa or mastercard, but if you talk with them, you can get them to take paypal - I decided not to chance 30+ for a dummy phone...
I have found the back side available from a shop in Belgium, but they only ship to Belgium and the Netherlands, it was about 50 E, I have relatives looking into getting one for me...
I am keeping this thread around to help others find a reliable source for the back plates. (It was stupid to close the last one IMHO as it was providing useful information)
-P
pwkpete said:
Like many others, I am looking to replace my nexus one back plate or battery door. Whatever they want to call it.
The previous thread was closed for some unknown reason. Decided to start another.
Based on my many calls and those calls from others - LG will not sell these to anyone in the US or even resellers. Those that are getting them have some other inside or foreign connection it seems.
There was a link in the thread to trait-tech.com that had dummy phones. I tried working with them to get details about them - if they come apart, are they real phone cases without internals, etc. The people I was routed to were completely useless. I had no faith in anything they told me, if anyone has any experience with the dummy phones, please let us know. They didn't take visa or mastercard, but if you talk with them, you can get them to take paypal - I decided not to chance 30+ for a dummy phone...
I have found the back side available from a shop in Belgium, but they only ship to Belgium and the Netherlands, it was about 50 E, I have relatives looking into getting one for me...
I am keeping this thread around to help others find a reliable source for the back plates. (It was stupid to close the last one IMHO as it was providing useful information)
-P
Click to expand...
Click to collapse
I have also been looking into this issue and from all the information i have gone through that just like n4 bumpers, wireless charger and the phone itself, the backing will be available as soon as the can get enough of the full devices made to hold people off for awhile, but all the manufacturing is currently tied up in as the is where the money is. Will keep looking and post any positive results i find on this thread. Thank you for opening it.
pwkpete said:
Like many others, I am looking to replace my nexus one back plate or battery door. Whatever they want to call it.
The previous thread was closed for some unknown reason. Decided to start another.
Based on my many calls and those calls from others - LG will not sell these to anyone in the US or even resellers. Those that are getting them have some other inside or foreign connection it seems.
There was a link in the thread to trait-tech.com that had dummy phones. I tried working with them to get details about them - if they come apart, are they real phone cases without internals, etc. The people I was routed to were completely useless. I had no faith in anything they told me, if anyone has any experience with the dummy phones, please let us know. They didn't take visa or mastercard, but if you talk with them, you can get them to take paypal - I decided not to chance 30+ for a dummy phone...
I have found the back side available from a shop in Belgium, but they only ship to Belgium and the Netherlands, it was about 50 E, I have relatives looking into getting one for me...
I am keeping this thread around to help others find a reliable source for the back plates. (It was stupid to close the last one IMHO as it was providing useful information)
-P
Click to expand...
Click to collapse
http://www.cellphonerepairshop.com/lg-e960-parts-lg-nexus-4/
I've posted this in the general section under nexus 4 replacement parts. They have a pretty good selection of parts so far. The part you're looking for is the last one (battery door cover).
Sent from my Nexus 4 using xda app-developers app
This Monday I dropped my new Nexus 4 on a concrete garage floor from maybe 30cm / 1 feet (I was sure this was going to happen sooner or later, so I had ordered a hard cover a few days before - just not soon enough). The back cover glass cracked. After reading this thread I feared it would take a while to get it replaced. I called LG Finland's support phone. They redirected me to "spare parts service", who said they have back covers in stock in their central European warehouse in the Netherlands. I picked up the new cover today and managed to replace the broken one with it. The cost was 41eur for the cover + 6eur for postage (around $62). I don't have enough posts to post links, but there are few pics from replacing the cover at imgur.com/a/RMPlb.
pwkpete said:
I have found the back side available from a shop in Belgium, but they only ship to Belgium and the Netherlands, it was about 50 E, I have relatives looking into getting one for me...
I am keeping this thread around to help others find a reliable source for the back plates. (It was stupid to close the last one IMHO as it was providing useful information)
-P
Click to expand...
Click to collapse
I live in Belgium and i'm looking for a Nexus4 back plate.
Can you give me some details on that shop?
Maybe i can send one to you?
Thanks!
I have had my Note 3 for approx 2 weeks and I take great care of my devices and I have not had any fall or dropped my phone and carry it in my pocket with no other items eg keys etc.
I have just discovered a crack of the screen glass which runs form edge to edge in the top right corner by the front facing camera, what is even more baffling is that yesterday I placed a protective silicon case on the phone and there clearly has not been any impact but looks more like a stress crack. The case is a standard case that fits snugly but is not overtight.
As you can imagine I am seriously annoyed about this on a £600 phone and I really do not have the time to mess around with repairs, loan phones etc
Is there anybody else this has happened to?
Any advice suggestions do I contact Samsung or my Carrier which is O2 in the UK or general advice how best to deal with this.
Not had the screen crack but bottom right corner centre curve mine developed a tiny hairline split in the plastic didn't show on the outer edge or top face but if you looked on an angle in good light you could see it, also there was a gap on that corner very slight between the glass and fake plastic chrome. I ran a Stanley blade tip around the gap and it closed and the hair line crack isn't visible. My wife had the S3 before getting my mint titanium N2. The S3 also suffered from expansion contraction cracks in the fake aluminium banding, maybe due to the extreme temps here in Spain. I still think all the 5 minute reviewers were talking crap about the N2 plastic build quality, my old N2 still looks like new. I also hate the raised rim on the N3. The Note 2 felt edge less, very nice when swiping from the edge of the screen. The Note 3 feels like your playing inside a sand pit. The reason I bought the N2 titanium was soley because it didn't have the fake chrome. Any colour banding would have better than chrome, a gun metal like the N2 titanium would have been so much more premium looking.
Sent from my GT-N5110 using XDA Premium 4 mobile app
An update on this I have been to the O2 store twice now and they refuse point blank to replace the phone even though I am within the 14 day return window according to their TCs.
The manager at the store states that they cannot accept damaged phones I have now also noticed a rattle in the phone as previously stated the phone has not been dropped or subjected to any trauma and the casing is in pristine condiition. It should be obvious to anybody examining the phone that it has not been dropped or knocked as there would at least be some evidence of this on the external casing.
So now I am going to go through O2 complaints procedure and also contact Samsung to see if they can offer a resolution.
Any other advice that anyone can offer will be gratefully received.
waisal said:
An update on this I have been to the O2 store twice now and they refuse point blank to replace the phone even though I am within the 14 day return window according to their TCs.
The manager at the store states that they cannot accept damaged phones I have now also noticed a rattle in the phone as previously stated the phone has not been dropped or subjected to any trauma and the casing is in pristine condiition. It should be obvious to anybody examining the phone that it has not been dropped or knocked as there would at least be some evidence of this on the external casing.
So now I am going to go through O2 complaints procedure and also contact Samsung to see if they can offer a resolution.
Any other advice that anyone can offer will be gratefully received.
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Click to collapse
From your initial post, you have already stated you don't have time to deal with loaners etc... so I feel your pain! The problem is shoddy workmanship on the device. I have had a few friends with similar problems noticed within a week after purchasing the device. Fortunately, they had a good relationship with their mobile reseller so their devices were swapped out and the mobile reseller has a lot of pull with Samsung since they buy lots of product. Samsung does not wish to lose their retailer support so will assist with a vendor return (RMA) versus the general consumer.
My only suggestion is to try to deal with the store directly as you have done previously. If the manager is unwilling to be empathetic towards your situation, ask them who the regional or territory manager is for the store and request for their information. If they refuse to provide this or you do not get the results you were hoping for, I would communicate with Samsung directly and explain the situation. Mention you do not take kindly to paying "X" amount for a phone only to encounter this type of situation. Explain as a consumer, you must follow the retail policies when situations happen but it's these retailers who represent Samsung and their product lineup to the consumer worldwide. Ask what they can do for you directly as you have no support through the retail channels representing their brand.
I'm sure they will do something and if not through the front-line channels of customer support, ask to speak with a manager or team leader. If this gets you nowhere, on principle, I would buy a new device and would escalate the matter to Samsung headquarters directly through a letter sent by courier with signature required so you have proof of acceptance. If you do not get a response within a timely fashion, file a small claims writ and take Samsung to court on this basis. Most likely, they would simply send you a refund as court costs for them would far exceed the cost of device replacement or refund. A judgement in your favor or out of court settlement would be based on 100% proof the damage was not user initiated but instead, a factory defect.
Hope this helps!
Further update spoken with both O2 customer services and also Samsung who directed me to take it to their approved repair centre locally (run by a third party but branded Samsung) for inspection. I drove to this centre where one of the technicians took a look and said we cannot repair this as the screen is cracked. I restated that it is obvious from the condition of the phone it has not been misused and asked to speak to the manager who said that Samsung will not authorise any warranty repair for a damaged screen and I would need to contact them again.
This is what I did and they sent a reply paid jiffy bag to send to their inhouse repair centre and today I have received a reply stating that I will have to pay for the repair as the warranty does not cover physical damage. I am massively frustrated and disillusioned by this as neither Samsung or O2 want to take responsibility for this and I am struggling to Know what to do next.
To be fair, they have to protect themselves. If any customer who dropped a phone (not saying you did) could get a refund, they would either go broke, or have to charge us all a lot more.
Their conditions assume that some trauma occurred, but your situation appears to be the < 1% of situations where the fault is caused by a manufacturing fault, not user abuse. You only way is to 'prove' that no user abuse has occurred. As you say, the pristine nature of the shell does back that up, and the fact is that such faults can and will occur.
Only one thing may be important as well: is the silicon case very tight? I am thinking that if it is, that stress could have caused an existing flaw in the glass to extend into a fracture. Again, proving it is next to impossible, but I would keep going up the chain until they accept it, but keep calm and polite. Eventually they will give in, I suspect.
Very true about phones that get damaged by misuse and drops etc. I have again spoke to Samsung customer services and restated everything but seem to be going round in circles so I have pursued a formal complaint and will be sending in photos. Also will look to get a independent inspection report but as you say I will probably have to prove that misuse did not occur as they do need to protect themselves but as one of the unfortunates with a damaged screen not due to physical trauma or misuse it leaves me with an extermely poor view of Samsung and certainly as a consumer will look to other manaufacturers from now on.
See the following link - AT&T/Samsung have (finally) officially acknowledged a correlation between minimal water exposure and device failure. To the extent that they (AT&T) will replace under warranty from Samsung https://www.att.com/esupport/article.html#!/wireless/KM1114489?partner=LinkShare&siteId=JAF5WzpxbKM-Jj6AIrBnJkQWFIlF54ZC9w
Just posting as a courtesy, in case anyone has had to undergo the nightmare that is customer service from either side. I read several cases documented on AT&T forums as well as a Consumer Reports article.
Note - this phone may have the rating, but it does not hold up to the standard. Not even close. Don't get it wet.
It's also worth noting the Samsung directly touts this as a feature, specifically on the S7 Active: here
at our local ATT store, they had a cute little displa of hte S7 active and when you pushed a button, it would flood the device in the box. did all but the very top of the phone. Sounds to me like they feel it is water proof.
pickupman66 said:
at our local ATT store, they had a cute little displa of hte S7 active and when you pushed a button, it would flood the device in the box. did all but the very top of the phone. Sounds to me like they feel it is water proof.
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Click to collapse
I saw this, too, when I went into a store yesterday to get a better idea of the look and feel of the device. I don't own it yet (it is arriving today as a warranty replacement for another device of mine that died), but it's pretty clear there are one or more batches that don't even come close to the water-resistance rating they advertise.
Also, it would make sense that the demo model in the store only fills to a point. Most scenarios I've read about involved a "splash near a pool" or the like. After which, the camera lens was visibly affected by water, and subsequently (presumably by entry through the top somehow) the screen would exhibit green lines, shorting, or just go black.
Im anxious to see how well it works. I have the S5 currently. I have dropped it 4 feed deep in the river, used it while sitting in the hot tub, held it under water in the creek to take photos, dropped it face down in the mud (first week I had it) and many other damp situations. never had a single issue with mine. my wife had the HTC M8 for 2 years and she left it on the porch and the sprinkler soaked it. She is also a swim coach and is around the pool every day. I sure hope this one is as good as my S5 in the water.
My less than a month old S4A spent over 45 minutes on the ocean floor in 5-6 feet of water while we frantically searched for it. Never had a single problem with it until I dropped it face down on a rock garden and smashed the glass. My S5A performed flawlessly for me through all kinds of wet adventures. I expect the fully sealed S7A to do equally as well.
All actives manufactured after they "fixed" the manufacturing issue should be rated correctly. The rest of the us are basically rolling the dice until it gets water logged. Sucks that they won't do a warranty exchange for those who already bought the phone. God forbid, ours get water damaged right after the warranty period... lol
I must admit I had high expectations for the durability and impervious nature of the device, given that I've never sought an Active model in the past. I personally won't be putting it to the test, as my lifestyle isn't demanding of a rugged phone, but to have the forewarning is a relief.
So if i didnt purchase the s7 active directly from att i will not be able to get a replacement?
Probably not from Att but you may get lucky with Samsung
diego97yey said:
So if i didnt purchase the s7 active directly from att i will not be able to get a replacement?
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If you didn't purchase the device from AT&T or an authorized dealer, then you would not be eligible for a warranty replacement directly through AT&T.
You can get lucky. Most of the times I did warranty for tech devices, the companies never did ask for proof of purchase even though they state it's a requirement. Doesn't hurt to try if you need to.
OK, so I just went through heck today while trying to get my S7A replaced at ATT today. None of the representatives I spoke to (8 of them) had heard of the memo and were all accusing me of trying to scam them and told me to directly contact Samsung. Finally I reached an intelligent rep who called the store and demanded they swap my phone out in the store (a device service center store). Here is the internal memo number that will point other clueless Att reps to the correct information and hopefully make your process much more painless. Internal Memo #493258 . They will know what that means.
Sent from my SAMSUNG-SM-G891A using XDA-Developers mobile app
bugity said:
OK, so I just went through heck today while trying to get my S7A replaced at ATT today. None of the representatives I spoke to (8 of them) had heard of the memo and were all accusing me of trying to scam them and told me to directly contact Samsung. Finally I reached an intelligent rep who called the store and demanded they swap my phone out in the store (a device service center store). Here is the internal memo number that will point other clueless Att reps to the correct information and hopefully make your process much more painless. Internal Memo #493258 . They will know what that means.
Sent from my SAMSUNG-SM-G891A using XDA-Developers mobile app
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Click to collapse
Thanks for posting. It's a shame the communication internally is so terrible. Though, even without this, one need only point them to the document hosted on the customer-facing AT&T site that directly promises this (assuming a failed device from water damage).
disturbd1 said:
Thanks for posting. It's a shame the communication internally is so terrible. Though, even without this, one need only point them to the document hosted on the customer-facing AT&T site that directly promises this (assuming a failed device from water damage).
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Click to collapse
I actually pulled the website up in the store but to them they interpreted "Samsung is offering a warranty exchange for customers who have experienced water damage issues with their Galaxy S7 active. Learn how to exchange your device." As let Samsung deal with it, not us. Believe me, that was the first thing I did haha
Sent from my SAMSUNG-SM-G891A using XDA-Developers mobile app
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
sdg1980 said:
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
Click to expand...
Click to collapse
Did the phone work?
Whether the phone worked or not is irrelevant. The phone is counterfeit, meaning its components would be subpar. Especially the screen, which would be an IPS LCD at best, TFT LCD at worst, with a resolution decidedly below the 2560x1440 of a genuine article.
As the above post mentions, it is most possible counterfeit. My guess is that it is at best a US refurbished item that was sent to China for repackaging and became "new and sealed." I checked for its IMEI and turned out clean.
I did not even turn on the phone because
a) ethically, it would be wrong and
b) if I am going to return a counterfeit or not as described item, the closer it is to the original condition, the better it is for full refund
sdg1980 said:
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
Click to expand...
Click to collapse
Was the seller from the US or Hong Kong ?
mikeprius said:
Was the seller from the US or Hong Kong ?
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Click to collapse
Did my bit of research to figure that out. First, some context. So, lot of Chinese sellers have a US pos (point of sale) with a residential address here (primarily happens to be in California cities because of closer proximity to airports with ease of international imp-exp) and sell stuff here as US seller. It is only when you look at their sale history and what they've been selling vis-a-vis their returns/return comments, most buyers are disgruntled with having requests to either take partial refunds and take off negative reviews or keep the product and...options are endless.
My seller was in PA, and I have been keeping an eye out for a NIB N6 for months. Few weeks ago, they (32GB, Blue or White) were being sold for $285 directly from Hong Kong from different sellers. Not too many bought those (I kept them on my watch list to see what's going on). Suddenly, these vanished from the site (for the most part). Then, this $199 deal came along from a 98.5% rating seller. Sounded too good to be true; still, I jumped at it because I was hoping for the best and also trusted Ebay's return policy. Now this...so, I think that My seller is likely a point of contact for Chinese sellers.
sdg1980 said:
Did my bit of research to figure that out. First, some context. So, lot of Chinese sellers have a US pos (point of sale) with a residential address here (primarily happens to be in California cities because of closer proximity to airports with ease of international imp-exp) and sell stuff here as US seller. It is only when you look at their sale history and what they've been selling vis-a-vis their returns/return comments, most buyers are disgruntled with having requests to either take partial refunds and take off negative reviews or keep the product and...options are endless.
My seller was in PA, and I have been keeping an eye out for a NIB N6 for months. Few weeks ago, they (32GB, Blue or White) were being sold for $285 directly from Hong Kong from different sellers. Not too many bought those (I kept them on my watch list to see what's going on). Suddenly, these vanished from the site (for the most part). Then, this $199 deal came along from a 98.5% rating seller. Sounded too good to be true; still, I jumped at it because I was hoping for the best and also trusted Ebay's return policy. Now this...so, I think that My seller is likely a point of contact for Chinese sellers.
Click to expand...
Click to collapse
I have seen a lot of sellers from Hong Kong, but it never occurred to me that they were using US addresses to front. Ironically, the product was nearly the same as the Hong Kong......Ebay has gotten much better about fraud though. Before (over 10 yrs ago) Ebay and Paypal were 2 separate companies and the protection was very weak and only a percentage of the price. Now they allegedly cover it....I'm curious to what ends up happening with your situation.
sdg1980 said:
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
Click to expand...
Click to collapse
It is a moot point compared to the rest of your post, but the ATT models can be locked. I purchased one for someone, and it was carrier locked. The person didn't really care since they use the AT&T side of straight talk anyways.
Strephon Alkhalikoi said:
...The phone is counterfeit, meaning its components would be subpar. Especially the screen, which would be an IPS LCD at best, TFT LCD.....
Click to expand...
Click to collapse
I think it is a look a like.
The price 199, is to low for a brand new N6.
chapelfreak said:
It is a moot point compared to the rest of your post, but the ATT models can be locked. I purchased one for someone, and it was carrier locked. The person didn't really care since they use the AT&T side of straight talk anyways.
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Click to collapse
I'm not comprehending your point here. I'm talking about fraud. As I type this, I'm being fully refunded through eBay. Whether you got the original one or not for your friend is the point of this thread, not which carrier.
NLBeev said:
I think it is a look a like.
The price 199, is to low for a brand new N6.
Click to expand...
Click to collapse
No, it's the real deal but used or at best refurbished. Look up on eBay. Thousands of well known brands are sold as new or used. I got my N6 brand new over there. So, it's not always fraud. In this case, it's not as advertised and the box is fake. That's all.
When you see "brand new in box" after two years of a flagship phone, you'll have raised eyebrows for sure. I did, bit the bullet anyways, and am getting refund.
sdg1980 said:
I'm not comprehending your point here. I'm talking about fraud. As I type this, I'm being fully refunded through eBay. Whether you got the original one or not for your friend is the point of this thread, not which carrier.
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Click to collapse
My comment was in response to your point d. The N6 is in fact locked to a specific carrier, ATT, in my experiences buying them for customers.
I've had bad luck buying "new" phones in the past. I'll never forget the headache when I bought a brand new Galaxy S and the speaker doesn't work. Wasn't the seller's fault. The phone was just defective. Anyway I decided just to send it to Samsung since it was covered under warranty. They sent it back to me THREE TIMES before they actually fixed the problem. Then I bought a Samsung Galaxy Note II on ebay and the camera wouldn't focus. Finally I decided to never buy a phone from ebay again. I feel your pain.
Sent from my Nexus 6 using XDA-Developers mobile app
sdg1980 said:
I'm not comprehending your point here. I'm talking about fraud. As I type this, I'm being fully refunded through eBay. Whether you got the original one or not for your friend is the point of this thread, not which carrier.
Click to expand...
Click to collapse
Your point D mentions that no Nexus 6 is ever carrier locked. As written that's false, making point D invalid. To make point D valid you would need to mention that no N6 comes carrier locked to T-Mobile.
That is why he pointed it out.
As far as I know, there havent been any rumblings of a Nexus 6 Clone on the net like Samsung phones.
Also there were 3 variants of the Nexus 6 where as 2 of them were carrier locked and one which was carrier branded but technically unlocked.
T-Mobile/At&T are carrier locked, while the Verizon version is not and I can attest to this because I own a Verizon variant running on T-Mobile.
Like most Chinese clones the phones are usually IPS or TFT panels with subpar resolution of the original. Also they can only achieve 26 but will have a fake 4G icon to make people think the phone is using 4G.
Now your story is a cool one, as you did not even test the phone, or actually use the phone. You didnt even turn on the phone. Therefore I do not buy your story, and without proof you cannot say the phone is a clone or fake one. You have every right to inspect the item you bought to make sure it is not fake. So i find your claims incomplete of merit.
@bvzxa3: T-Mobile never locked their Nexus 6. That dubious honor was reserved for AT&T, along with having the death star on the back. Also, he never said the phone was counterfeit. I made that assumption based upon the description of the box having spelling errors and misaligned "cut here" hash marks. A later post of his mentions his belief the phone was in fact refurbished, but not by Motorola.
two variants: unlocked US version, and an International version.
I bought one from us for only $249.00 and have never had a problem with it.
I agree you should have tested it without that you should not get a refund.
I got Verizon one and it was locked.
Sent from my Pixel XL using xda premium
sdg1980 said:
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
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You didn't share any links so it is hard to know what the situation was other than the fact that you feel ripped of by the unauthentic looking phone. But let me share my own experience of buying what seemed like new phones and how that turned out.
I really like Samsung Note 3. I think it was one of the best phones ever made, not because it has the best performance or build, simply because it is a good toy; it is easy to root and a lot of development has been done on it. You can tear it apart and put it back together in 5 minutes. It is not full of glue and impossible to reach corners. After 3 years used Note 3 phones still get sold at prices higher than some mid tier phones. I also have an S7 edge but I rarely use it. It is just not as much fun.
It is because of that, that I have owned 6 of them so far. If I break them I either fix them or get another one. And since it is not sold in retail stores anymore the only place to get them is Ebay.
Six months ago I found one advertised as a new T-Mobile phone on Ebay for ~$240 but it would be shipped from Hong Kong. I was curious how a T Mobile phone would actually be sold in Hong Kong? But with today's global economy it would not be a far stretch of imagination so I went ahead and ordered it. Took about a month to get it and when I opened the box I could swear the thing was a new phone. Everything was correct down to the T Mobile logo on the box.
After a few days I realized that, as new as the thing looks on the outside, it was in fact not a T Mobile phone. The LCD had an image burned into it which was visible especially on a blue background. It had clearly been used as a demo unit for a long time showing the same image over and over, which had gotten burnt into the OLED display. The headset connector had been used 366 times, charger connector 1216 times, and S pen had been detached 313 times. So the phone had been used extensively.
I dug a bit more into the hardware of the phone and I found that the model number hardcoded into the phone was SM-N900TZKETMB which is the model number for a black phone. This phone was white so clearly the frame and the back had been changed. I should have known better because the phone had a gold trim. T Mobile never sold this phone in this color.
I called Samsung and they said the phone had run out of warranty. I actually guessed it myself because again I could access the hardcoded info in the phone and I knew it had been manufactured more than 2 years before the purchase date.
So, in summary, this was not a new phone. This is a refurbished phone, albeit masterfully refurbished. I emphasize that it was not a copy. I verified myself that it has all the genuine hardware inside. So I ended up returning it for a refund.
A few months later, I found a "new" T-Mobile Sony Xperia Z3 on Ebay, another one of my favorites, sold from Hong Kong. Went ahead and ordered it, just to go through the same ordeal. If you know one thing about Z3 it is probably the fact that it has a great camera. The camera on this one was horrible. I have never before or since seen a camera that bad. The LCD was dim with uneven brightness, and some other problems... you get the picture. I ended up returning that as well. Later, I found out that T Mobile never sold this phone in this color either, so fool me once...
A couple of months passed by and I figured that since I like Note 3 and that white phone with the gold trim actually looked good, knowing that I will get a refurbished phone, I should go ahead and order another one from Hong Kong. After all, it was the original hardware in a refurbished shell, so what could go wrong. I ordered it and it came, again, in a sealed box with all bells and whistles. This time however, the phone would not function properly. It would not attach to T Mobile LTE network and even after putting the right APN etc, I would lose connection after every reboot. I started looking into the hardware. I found that it was in fact an N9005 (international model) refurbished as a N900T!!! They had force-flashed the T Mobile ROM on it and in the process had blown the knox fuse, which was a deal breaker since I need to use the phone in a secure corporate environment. That phone went back to Hong Kong as well.
So three phones from three different vendors all having the same problem. Why?
Because there is a cottage industry in China that buys used phones from the US and other countries. They clean them up, replace the exterior frame, replace any broken components with aftermarket parts, and they even print the exact same brochures, boxes, and plastic wrappings to masquerade them as new, and they sell them on the internet. This is a step-up from the fake phones they used to make a few years ago so at least the hardware inside is mostly authentic, but they are dishonest and will easily lie to you about the phones being new. The above-mentioned phones were all shipped, not from Hong Kong, but from China through Hong Kong. Not everyone is picky like me to go through all this trouble to test and return these effectively used products. Some people just use the phone to make phone calls, which most of these phone do very well anyway.
I do not want to disrespect the Chinese. But in the consumer electronics sector, this is unethical and I see it being done more and more by them. Selling low grade goods disguised as original products to people erodes the buyers confidence. Five years ago if I wanted to buy a replacement LCD on Ebay, I could find some at the $100 dollar price mark and some at the $10 level, which would tell me which one it the Chinese low quality crap so I could stay away from it. Today, I want to buy a Sony LCD on Ebay and I have a price range from $20 to $50 and there is no guarantee that the $50 is any better than the $20 one. For what I know they may have all come from the same crappy low quality manufacturing line in Shenzhen.
Just to make things clear here, when we're referring to AT&T locking the device, we're referring to a SIM lock, not a bootloader lock. Regardless of carrier, the US Nexus 6 could be bootloader unlocked so custom ROMs could be installed. But only AT&T SIM locked the device.
Dropped my naked & beloved Note3 onto the concrete.
Screen is cracked, wacom encoder still seems good (, but I'll test it more thoroughly tonight.)
Have any of you replaced (or used a repair service to replace) only the cover glass?
Comments on your experiences are welcomed - costs, places selling parts, bad experiences, things to watch out for, etc.
bftb0 said:
Dropped my naked & beloved Note3 onto the concrete.
Screen is cracked, wacom encoder still seems good (, but I'll test it more thoroughly tonight.)
Have any of you replaced (or used a repair service to replace) only the cover glass?
Comments on your experiences are welcomed - costs, places selling parts, bad experiences, things to watch out for, etc.
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Ouchie! Bad! I'd say tongue in cheek, since it's gorilla glass, use gorilla glue... But that'd be bad.... I'd suggest a whole display assembly but have zero experience so can't say for sure.
Sent from my SM-N900V using Tapatalk
First quote I got from a repair service is $190 "out the door". About $130 for the LCD+Wacom Digitizer+Glass assembly and $50+tax for labor.
I understand the issue is that the gorilla glass is glued to the digitizer, so repair shops regard the process of cover glass replacement to be too risky/involved to deal with.
Found a video on youtube of a guy doing it... he said something like "you've got to get the glass too hot to touch in order to melt the glue" and "it takes about 45 minutes to carefully remove the glass". Ugh.
Maybe I'll price out LCD assemblies and do the work myself... anybody know a reputable parts supplier that is NOT in Hong Kong / China / Taiwan ?
bftb0 said:
First quote I got from a repair service is $190 "out the door". About $130 for the LCD+Wacom Digitizer+Glass assembly and $50+tax for labor.
I understand the issue is that the gorilla glass is glued to the digitizer, so repair shops regard the process of cover glass replacement to be too risky/involved to deal with.
Found a video on youtube of a guy doing it... he said something like "you've got to get the glass too hot to touch in order to melt the glue" and "it takes about 45 minutes to carefully remove the glass". Ugh.
Maybe I'll price out LCD assemblies and do the work myself... anybody know a reputable parts supplier that is NOT in Hong Kong / China / Taiwan ?
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I dealt with (Etrade Supply) before and they are pretty good.
I once tried to replace my gorilla glass and it was a bad experience. The Digitizer part was so fragile I destroyed it lol.
so I had to buy a full LCD+Wacom Digitizer+Glass assembly. That was way back.
I think if you are willing to spend a $150 + your time to install it. mine as well buy a used Note 3 from Ebay they run now around $150 to $180.
Good luck to you Sir and sorry to hear what happened to your phone.
Sczar said:
I think if you are willing to spend a $150 + your time to install it. mine as well buy a used Note 3 from Ebay they run now around $150 to $180.
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Thanks. I looked at a bunch of those LOCA gluing vids on youtube and started pricing things (both parts and used phones) last night, and came to pretty much the same conclusion.
I suppose I could buy a used phone and attempt the less expensive (glass replacement) repair method - if it succeded, I could resell either of the two. And there would be no reason to hurry the repair that way.
I'll get it squared away eventually. I'm hoping to find an OEM part number list someplace - I get the impression that there are a ton of grey/aftermarket replacement parts (eg non-laminated, untempered glass lens or even non-Wacom digitizers), and there are sellers that don't pay attention to those details (or just flat-out misrepresent junk as something else).