[solved]Play store crash/connection error - G2 Q&A, Help & Troubleshooting

EDIT: Its fixed, flashed stock rom. cant delete the thread so it can be closed!
old_post said:
Hello everyone!
I recently got my first Android phone so im fairly new to all this.
(my phone: lg g2 d802 16gb model, rooted, stock 4.4.2)
I rooted it and froze some harmless apps(was very cautious not to freeze important ones) and everything worked fine. i downloaded some apps after i edited things(=playstore worked) the last thing i remember is change the clock widget on my lock screen(a stock widget) but i dont think this has anything to do with it eighter..
At one point i tried to download an app but the play store couldnt connect(even though i had an internet connection, rest worked just fine)
i read through the internet and tried multiple things:
-clear cache and data of the play store app + play services + service framework
-removed updates
-deleted and reinstalled it
-removed my google account(after this the app started crashing instantly probably because i froze sth thats needed to register a new google account or whatever, i dont know)
-checked my hosts file(only 127.0.0.1 localhost was in there, seems to be fine)
-made a factory reset: i really hoped this would fix it but it didnt. the app still crashes. after the factory reset i still found the supersu app on the phone(is the phone still rooted even though i did a factory reset?)
-removed my root access and did a factory reset again. additionally i logged in with a new google account so they google wouldnt use the data from my original google account(maybe there was sth that was causing it) didnt work.
Anyone has an idea what to do next? could flashing the stock rom help? whats the next step?
Thanks in advance!
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Related

[Q] can't setup google account

So for the past few months I've been messing with different roms and accidentally setup one of my roms with a different email and bought the app chandroid. When I reverted to the main Rom I use chandroid wanted me to update so I tried but since I bought it under a different account it wanted me to buy it again. I found that the new market let's you switch between emails so I installed it but was unable to download or update any app.
This is where all the trouble started. I went to Google for answers and someone suggested clearing the data in the market. After doing this market would just say an error has occurred and shuts down. I then tried a factory reset. When I go to setup the account it says can't establish a reliable data connection. I understand this is a known problem but its different from my problem because even factory reset won't fix it. I've tried the YouTube method as well to no avail. One of my roms didn't come with the YouTube app and when I tried downloading it it said I already had it but it was no where to be found under app management.
The only luck I have had is with the muiu Rom. I was able to setup the account but that Rom looks too much like the iPhone and I prefer cyanogen 7 mod. I have factory reset, wiped cache, reinstalled rom. The only way market works is when I reinstall backed up roms.
Any help would be greatly appreciated.
So basically you have a problem with the market app? or your google account?
because if you have paid fopr an app on a different email account, you can just save the apk and reinstall it.
isinisterx said:
So basically you have a problem with the market app? or your google account?
because if you have paid fopr an app on a different email account, you can just save the apk and reinstall it.
Click to expand...
Click to collapse
It was installed. The problem is that it uses Google to authenticate the app and I can't setup my Google account so it can't authenticate. When I factory reset I get the message can't establish data connection. My internet works perfectly fine. Right now I just want a clean install of cyan 7 with the new market. I installed gapps as well and still same problem.
I really don't care about the app anymore since I installed 4chon. I just want my market to work again.
Does anyone have any idea how to fix this? I've tried everything possible as far as I know.
Okay so I figured it out. What I had to do was unroot my phone. Just download the PC36IMG.zip online and put it on the root of your sdcard. Go into clockworkmod by powering the phone off and then holding the down vol. and pwr button at the same time untill the hboot screen shows up. It will automatically detect it and just say yes when it asks you to install it. When it's finished you have to either delete the PC36IMG.zip file or rename it otherwise everytime you reboot the phone it will reinstall it. That's not a very good fix but as I am the only person I know of who has had this problem I do not see a better fix anytime soon.

[Q] HELP! Galaxy S4 on MF3 | Play Store Crash

Hey, everytime I open my Google Play Store (which I had to get from the internet) it opens for a while, until I try to download something and then is crashes. After it crashes by trying to download something and I try to re-open it, it just crashes on startup and I get a message saying "Unfortunately, Google Play Store has stopped." So this has been happening since yesterday when I used Clean Master to clear up some space on my device, I also link some apps to play using Titanium Backup (don't know if that has anything to do with it) and I attempted to uninstall Google+, and was successful also I applied a custom patch to the Play Store when it worked using lucky patcher. I searched everywhere on the internet and the only solutions i could find are:
1) Clear Play Store and Google Play Services Caches.
2) Enable Download Manager (Which I can't seem to find but I'm not entirely sure on that one so I'll post screenies)
The download manager shown in the screen cap below has no enable or disable option with it)
3) Wipe Android Device completely (Which I did and problem still persisted)
4) Re-Flash ROM. (Which I also did and the problem still continues
So, Im on a completely stock firmware and as soon as I finish going through the setup process feeling relieved I see a notification in my notification shade from the calendar app stating that Google Play Services isn't enabled or something and when I click on the notification the phone fumbles for a second and then the calendar app crashes. After a few minutes, while I was searching for answers, I got my email notifications and everything seemed to be fine. UNTIL I installed the Google Play Store once again, only to have it open and my first attempt to download an app made it crash. And now I'm back to square one. I cannot find "Download Manager" at the bottom of my application list. But I do have two applications under "D" in the App Manager, both called "Downloads".
I'm able to install APKs off the browser just by downloading and installing as normal, and my accounts seem to be working fine. Except the error in the google account "sync error" followed by a message at the bottom of the screen saying sync services are currently unavailable. I'm able to use Youtube and other apps easily without a problem. The only problem is my Play Store. And yes I've already re-cleared the cache and even just cleared the data from both play services and play store in application manager. Problem still persists.
Previous Errors:
1) Device is not provisioned data services error (Which I assume I've fixed because I don't get that error anymore)
2) Google Play Services not supported by your device. (Whenever I opened Youtube, but that doesn't appear anymore)
I'm really out of options this time, I was stumped after I factory restored with ODIN successfully and still was unable to fix my problem. Could this be a Google problem or am I screwed? Really need answers, so THANK YOU VERY MUCH in advance.
DEVICE INFORMATION:
SAMSUNG SGH-I337
ANDROID 4.2.2
BASEBAND I337UCUAMF3
OFFICIAL DEVICE STATUS
Screenies:
tinypic.com/view.php?pic=ajxl09&s=8#.U7JUJpRdWSo
UPDATE: I was also able to find my "secdownloadprovider.apk" in my system/app but when I click install is says application not installed...
P.S: If there are any files you would like me to search my device for please say so, I'm becoming really desperate.
New problem
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
kvdence said:
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
Click to expand...
Click to collapse
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
DeadlySin9 said:
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
Click to expand...
Click to collapse
FIXED IT
After much searching for the problem I gave up and decided to try reloading the stock OS once more and it worked that time... I still have no idea what caused the problem...
Similar issue
Did you ever figure out what the problem was? I'm haing a similar issue with NI1. I'm using titanium backup to restore many of my apps and don't know if it's something I'm doing there that's causing the problem to keep coming back.
I've reloaded stock rom via Safestrap at least twice. But the problem is still there. I can't be certain but i think it may have to do with the syncing of contacts or data with google.
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
autonomousperson said:
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
Click to expand...
Click to collapse
Gapps package? This is the i337. There is no gapps package for the i337 on mf3 or nl1
Sent from my Nexus 5 using XDA Free mobile app

[Help] Play Store "Check Your Connection and Try Again" Error

I've tried everything I can think of to fix this issue (aside from factory reset, saving that as a last resort). I re-installed the Play Store, both modded and original versions. Cleared the Data and Cache after force stopping multiple times. I've cleared the Dalvik Cache and the Cache in recovery. Still nothing, tried using the Modded Play Store Installer to install a very old version of the play store, it won't even open.
Any help is much appreciated.
Update: While writing this post, Play Store 5.0.37 was released, and I installed it, the problem is still occurring. I'm pretty sure it's not a problem with the Play Store itself but another app acting upon it.
Crankrune said:
I've tried everything I can think of to fix this issue (aside from factory reset, saving that as a last resort). I re-installed the Play Store, both modded and original versions. Cleared the Data and Cache after force stopping multiple times. I've cleared the Dalvik Cache and the Cache in recovery. Still nothing, tried using the Modded Play Store Installer to install a very old version of the play store, it won't even open.
Any help is much appreciated.
Update: While writing this post, Play Store 5.0.37 was released, and I installed it, the problem is still occurring. I'm pretty sure it's not a problem with the Play Store itself but another app acting upon it.
Click to expand...
Click to collapse
Downloading Play Store Modded is useless to me cause it can only do a few things before
I downloaded before and also same as you
So u need to use odin and flash stock ur phone to go back to normal play store version
Sent from my GT-I9505
Dude
Dude did you set your time into internet time if it wasnt set it to internet time cuz thats the problem or if you had root access then download root explorer and then find etc and find host then hold the host file and delete all the text there and put 127.0.0.1 localhost then save the changes and look at it and it just like your changing build .prop but your changing a host so follow it
I think the problem isn't from the play store because all the google apps are not working .
But did you used freedom or lucky patcher to mod the play store ??
If yes so i think if you had a backup the problem is solved if no so you need to make a software to your phone

[Q] Can't install apps from google play website

The usual problem - I flashed a custom ROM, signed into my gmail account, then restored the backup of my main ROM,
Now I can't install apps from a PC browser on G Play, it works fine on the phone, just not from the PC
I've cleared cache, data of play store and google services from the phone
Remove my account and re-added it
Removed all devices permissions from my account and set them back up
rebooted the phone
Ive run out of ideas, anyone know what's up?
The device shown in my account is saying it's last access was the 26th, which was about when I flashed that custom ROM, so I'm guessing it's still not seeing my current ROM even after all of that
PITA Google, why make things so complicated ?
Anyone know how to remove that old device and force it to see my current one?
Info
*Detection* said:
The usual problem - I flashed a custom ROM, signed into my gmail account, then restored the backup of my main ROM,
Now I can't install apps from a PC browser on G Play, it works fine on the phone, just not from the PC
I've cleared cache, data of play store and google services from the phone
Remove my account and re-added it
Removed all devices permissions from my account and set them back up
rebooted the phone
Ive run out of ideas, anyone know what's up?
The device shown in my account is saying it's last access was the 26th, which was about when I flashed that custom ROM, so I'm guessing it's still not seeing my current ROM even after all of that
PITA Google, why make things so complicated ?
Anyone know how to remove that old device and force it to see my current one?
Click to expand...
Click to collapse
thr s no such thing to remove device and force to recognize new one!
what is the error u got from this process?
Geeks Empire said:
thr s no such thing to remove device and force to recognize new one!
what is the error u got from this process?
Click to expand...
Click to collapse
I've fixed it, there was no error, it just refused to detect the phone at all, when I pressed INSTALL on the website, it only gave options of my old April 26th ROM, not my current one
Finally after booting to recovery and clearing all caches, then opening Play store app on the phone, it finally (After 20 tries) detected the phone again and works as it should
That's 2 days of using my phone, that the play store web version failed to detect the phone at all
Come on Google, get it sorted, this has been going on for years, I remember the same problem back in 2012 with my tablet

[HELP] i think i've encountered a new bug.

hello, i have a new problem found few days ago and been trying to fix it but to no avail.
here is how it started.
i tried to install an app called fsecure vpn network from google play. then the phone when into a bootloop. then i did a clean wipe (reset, wipe cache and dalvik from recovery) but somehow my files were not gone. that is some kinda miracle i have no idea how it happened.
since then my phone have issue whenever i installed mihome:
-. google play services, trebuchet, package installer, and some other has stopped.
-. cannot open apps list in settings when mihome is present. the settings just stopped and crashed.
-. if i try to open the mihome, the phone goes reboot.
-. even uninstalling mihome from application list is not working, the package installer stopped. have to uninstall from google play.
-. i tried to make a bluetooth printer app, but when i put the app-debug.apk into my phone. file manager would crash whenever it tried to read the file. even by just scrolling down. example: file manager work fine if the file is not copied inside (meaning we can scroll around and not crash). but once the file is copied in then the file manager will work if we dont scroll down to find the file, but when we scrolled down to find the file then the app crash.
things i've tried:
-. clean wipe then reflashing rom and gapps.
-. manually update google play store, download google package installer and reinstall it.
-. tried to download google play services apk but was unable to install it.
-. tried the idea of clearing cache of google play service but still no luck (force stop was disabled anyway so i cant try that)
i have no idea how this all happen just because i tried to install that fsecure app. its not even fully installed yet. it was just starting to install after download then this hell happened.
im desperate for some help as i've tried for 3 days in fixing it but to no luck. any helps would be very appreciated.
thanks and regards,
hendry
yohhendry said:
hello, i have a new problem found few days ago and been trying to fix it but to no avail.
here is how it started.
i tried to install an app called fsecure vpn network from google play. then the phone when into a bootloop. then i did a clean wipe (reset, wipe cache and dalvik from recovery) but somehow my files were not gone. that is some kinda miracle i have no idea how it happened.
since then my phone have issue whenever i installed mihome:
-. google play services, trebuchet, package installer, and some other has stopped.
-. cannot open apps list in settings when mihome is present. the settings just stopped and crashed.
-. if i try to open the mihome, the phone goes reboot.
-. even uninstalling mihome from application list is not working, the package installer stopped. have to uninstall from google play.
-. i tried to make a bluetooth printer app, but when i put the app-debug.apk into my phone. file manager would crash whenever it tried to read the file. even by just scrolling down. example: file manager work fine if the file is not copied inside (meaning we can scroll around and not crash). but once the file is copied in then the file manager will work if we dont scroll down to find the file, but when we scrolled down to find the file then the app crash.
things i've tried:
-. clean wipe then reflashing rom and gapps.
-. manually update google play store, download google package installer and reinstall it.
-. tried to download google play services apk but was unable to install it.
-. tried the idea of clearing cache of google play service but still no luck (force stop was disabled anyway so i cant try that)
i have no idea how this all happen just because i tried to install that fsecure app. its not even fully installed yet. it was just starting to install after download then this hell happened.
im desperate for some help as i've tried for 3 days in fixing it but to no luck. any helps would be very appreciated.
thanks and regards,
hendry
Click to expand...
Click to collapse
Hello,
Did you try to reinstall Stock ROM ?
https://www.sammobile.com/firmwares/galaxy-grand2/SM-G7102/
It happened to me that sometimes, apps or rom just run into a bug and maybe it corrupt the firmware but after a Stock ROM flash (via Odin) + custom recovery (via Odin) to wipe Cache + Data, everything was fix.
Hai, could u possible post me a tutorial on how to do those thing via odin? Coz i usually only do it via cwm. Thanks
yohhendry said:
Hai, could u possible post me a tutorial on how to do those thing via odin? Coz i usually only do it via cwm. Thanks
Click to expand...
Click to collapse
Hey, maybe this one ? https://forum.xda-developers.com/showthread.php?t=1372414.
yumi14 said:
Hey, maybe this one ? https://forum.xda-developers.com/showthread.php?t=1372414.
Click to expand...
Click to collapse
hello, im currently trying to download the stock rom however i couldnt seems to be able to find any working download link for indonesia version of firmware.
can i use other country firmware for flashing then later flash to RR back?
yohhendry said:
hello, im currently trying to download the stock rom however i couldnt seems to be able to find any working download link for indonesia version of firmware.
can i use other country firmware for flashing then later flash to RR back?
Click to expand...
Click to collapse
Did you try to flash a recovery only ?
Maybe your firmware/system is not corrupted and then you could just reflash a clean rom ?
In Odin, Select AP and load your recovery.tar
I am having the very same issue. The difference is that it's happening with Spotify, Xposed and Relay for Reddit. So yeah it's been much worse for me. I will try to flash stock rom + reinstall another recovery and see if it fixes. By the way, I got a couple of questions:
1 - Does the country that I select when downloading the stock ROM matters?
2 - Which Recovery can you guys recommend? There's a bunch here but not sure if all them are worthy
Okay so I flashed an Indian stock ROM (I'm not indian nor live in the country), then I wiped all data, so I could boot. This is the default procedure to revert back to a Stock ROM.
After that, I noticed the Wifi wasn't working, probably due to the Stock rom I've downloaded. Anyway, I installed a custom Recovery (even an updated version of what I used before, then I reinstalled Ressurection Remix, and tried again.
....It didn't work. Relay for Reddit crashes everything, Spotify puts my phone into a bootloot. Same with Xposed. I have no idea what to do anymore. Someone, please help. I really can't afford to buy another phone right now and I really need those apps. Expecially Spotify.
Wagnelles said:
Okay so I flashed an Indian stock ROM (I'm not indian nor live in the country), then I wiped all data, so I could boot. This is the default procedure to revert back to a Stock ROM.
After that, I noticed the Wifi wasn't working, probably due to the Stock rom I've downloaded. Anyway, I installed a custom Recovery (even an updated version of what I used before, then I reinstalled Ressurection Remix, and tried again.
....It didn't work. Relay for Reddit crashes everything, Spotify puts my phone into a bootloot. Same with Xposed. I have no idea what to do anymore. Someone, please help. I really can't afford to buy another phone right now and I really need those apps. Expecially Spotify.
Click to expand...
Click to collapse
Ok try to flash 4 files firmware repair but do it at your own risk.
you must know you how to do it with no mistake
Just do a search on Google about (4 file firmware repair for grand 2) the way is easy but have to do not a mistake.
Then good luck
mahmmoud1231 said:
Ok try to flash 4 files firmware repair but do it at your own risk.
you must know you how to do it with no mistake
Just do a search on Google about (4 file firmware repair for grand 2) the way is easy but have to do not a mistake.
Then good luck
Click to expand...
Click to collapse
Okay, so I guess there won't be any need for that. I've redownloaded the stock ROM, but this time, I checked my phone Serial Number so I could download the right stock ROM for my phone. Now everything seems to be working again. Spotify and Relay installed without any issue. I will now try to reflash recovery and then another ROM and see if the problem persists.
For those who don't know how to check your Serial number, it's right above your android version, at the "About phone" section on Settings.
I still need advice on which Recovery I should use.
Anyway, thank you guys. I probably would't be able to solve this without your help.
UPDATE: I've installed TWRP 3.1.0.0, and also rooted the phone using it. Still on stock ROM. Everything seems to be still working without problems. I think I'll stick with it for now. Maybe later I'll try to lash a Custom ROM and see if it still works.
Wagnelles said:
Okay, so I guess there won't be any need for that. I've redownloaded the stock ROM, but this time, I checked my phone Serial Number so I could download the right stock ROM for my phone. Now everything seems to be working again. Spotify and Relay installed without any issue. I will now try to reflash recovery and then another ROM and see if the problem persists.
For those who don't know how to check your Serial number, it's right above your android version, at the "About phone" section on Settings.
I still need advice on which Recovery I should use.
Anyway, thank you guys. I probably would't be able to solve this without your help.
UPDATE: I've installed TWRP 3.1.0.0, and also rooted the phone using it. Still on stock ROM. Everything seems to be still working without problems. I think I'll stick with it for now. Maybe later I'll try to lash a Custom ROM and see if it still works.
Click to expand...
Click to collapse
Hi,
I'm glad you fixed you're problem. Sticking on Stock ROM is the best thing you can do if you need your phone as every functionnality is checked and working.
I personnaly use TWRP as recovery, its good you got usb, root and everything you need to backup/restore your phone + reset your phone.

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