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Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
No one else is having this issue?
This is the first i personally have heard of this issue.
I would take it back and see if they can exchange it.
Sent from my DROIDX using XDA App
After the update I would try to go into the camera but it would say that it couldn't open it. A couple hours later it worked no problem. I recommend a factory reset to se if that helps and then try to exchange.
Edit: sort I didn't se that you already tried to reset it. Yeah it is time to take it back.
Sent from my DROIDX using XDA App
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
ANDROID 3G said:
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
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The links didn't work for be. Would u be kind enough to explain a bit further what the potential problem is regarding the camera? thanks
Links should work now:
https://supportforums.motorola.com/thread/32521?start=0&tstart=0
https://supportforums.motorola.com/thread/32618?tstart=0
https://supportforums.motorola.com/thread/32376?tstart=150
did you take the lens cap off?
Mine works.
Droid X camera problems after update
ANDROID 3G said:
Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
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Click to collapse
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
chuck k said:
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
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Click to collapse
Mine did same thing... i pulled the battery while phone was on per the tech on the phone and it has worked fine since.
I have noticed this on rooted droid x's. Factory wipe didn't really resolve any of the camera issues. Re-loading with SBF resolved the issue sometimes, while other times, a simple cache wipe resolves the issue.
I dont know if this will work, but its just a suggestion that fixed my camera. My camera/camcorder app wouldn't open, so then I went into the gallery and deleted a corrupted image (It was all strange looking, a black square with lines on it, and also wouldn't open in any programs). Once I removed this image from my SD card the camera worked. Worth a try I guess...
Also try using another app to open the camera, like Vignette, in order to see if it is a hardware issue or a blur camera app issue.
I got an att lg g2 a few days ago with stocked firmware 80010d. Everything worked very well. I then flashed my cell to att 4.4.2 kitkat (80020c) with lg flash tool. The updating process should be successful because I strictly followed a video tutorial and everything is expected.
After flashing I realized that the picture quality of both front and back camera are very poor in some video chatting software (I used Wechat and Hangout). How poor it is? Most of the time my picture is totally black unless you put a light source in front of the camera (both front and back camera are experiencing the same thing). It seems the brightness level of the camera is set to its lowest value so everything is dark, and there is no way to adjust it in the video chatting software. (I do try to set the ISO and brightness to maximum level in camera app, but nothing is changed). Attachments show screen captures in Hangout with or without a light source in it.
Occasionally (it happened once when I had the phone fully charged), the brightness level is good, but the picture quality is extremely low. It seems the camera resolution is only 0.1MP instead of 2MP.
The camera itself works very well taking pictures or videos. It is only bad in video chatting. I searched hard on google but it seems my case is very rare. Is there some settings or adjustments I can do to fix this problem? I know my question is too long, Thank you for any advice.
Guess this is really rare. I will roll back to 10d and see what happens.
My wife's new LG G2 is doing the same thing and she is on stock kit Kat uprooted, came f e on AT&T on 10C, I'm using ClodyPro II on mine and mine works fine. Her problem is exactly like yours
Sent from my LG-D800 using Tapatalk
pennelyx said:
Guess this is really rare. I will roll back to 10d and see what happens.
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Click to collapse
So found a fix, just did it for my wife's G2 which as I said has the same issue, or had. I used the Flashtool to taker her back to 10d then I rooted, installed recovery, updated recovery, and flashed the 10d to 10c keep root and recovery in the AT&T G2 Dev Section, after I backed up first and preformed the install I immediately did a factory reset to wipe data, cache, and dalvik before I rebooted from recovery. Once it was set up, I tried hangouts and the camera looked just like mine, great!! Thought I'd share
Sent from my LG-D800 using Tapatalk
pennelyx said:
I got an att lg g2 a few days ago with stocked firmware 80010d. Everything worked very well. I then flashed my cell to att 4.4.2 kitkat (80020c) with lg flash tool. The updating process should be successful because I strictly followed a video tutorial and everything is expected.
After flashing I realized that the picture quality of both front and back camera are very poor in some video chatting software (I used Wechat and Hangout). How poor it is? Most of the time my picture is totally black unless you put a light source in front of the camera (both front and back camera are experiencing the same thing). It seems the brightness level of the camera is set to its lowest value so everything is dark, and there is no way to adjust it in the video chatting software. (I do try to set the ISO and brightness to maximum level in camera app, but nothing is changed). Attachments show screen captures in Hangout with or without a light source in it.
Occasionally (it happened once when I had the phone fully charged), the brightness level is good, but the picture quality is extremely low. It seems the camera resolution is only 0.1MP instead of 2MP.
The camera itself works very well taking pictures or videos. It is only bad in video chatting. I searched hard on google but it seems my case is very rare. Is there some settings or adjustments I can do to fix this problem? I know my question is too long, Thank you for any advice.
Click to expand...
Click to collapse
Exact same problem here after update to kitkat. Video call in Hangouts app is bad but Skype works fine for me.
Sent from my Nexus 4 using Tapatalk
i have same problem, after updating to 4.4.2, using stock no root, please tell me what to do, its killing me i use video calling allot
Any fix?
Same here, I'm using WeChat and Hangouts video chat which produces black/darker front video.
I'm on stock 4.4.2 rooted. I haven't flashed any roms since day one. Any fix for this?
lg g2 issue in wechat after kitkat update
Even i'm experiencing the same **** in with my g2 after kikat ota update..... pls anyone have a solution
I am also having the same issue. I use wechat and stock kitkat not rooted. I think it's happening to a lot of us, so it isn't rare. Is there a solution yet? If not, can we get together and maybe report it.
Thanks.
arjjra said:
I am also having the same issue. I use wechat and stock kitkat not rooted. I think it's happening to a lot of us, so it isn't rare. Is there a solution yet? If not, can we get together and maybe report it.
Thanks.
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Did one of you already found a solution?
I just got a brand new G2 and the front camera is really bad when using video chat.
Using stock 4.4.2
My old htc phone was much better.
Same problem... sh*t AT&T......
I'm currently on stock zvc rooted with twrp from autorec. I have been using Jishnu's 4k cam mod for a while now and its worked perfectly fine but all of a sudden my camera lost the ability to focus. It did this a couple days ago and I tried restoring camera from Jishnu's camupdate apk and then reinstalling and also installed xdabbeb's 4k cam and it wasn't working but after 15 mins or so I went back to the camera and it was working again. This time though I tried to do what I did before but it doesnt have any effect on it. I no longer have the stock camera files does anyone have them so I can try that out? A flashable zip would be even better if possible. Other then that does anyone have any idea what I could do besides tot'ing back which I'd rather avoid if possible?
Did you try another camera app to make sure it's not a hardware issue?
If I helped you, please thank me
got a stock non rooted d803 and camera just wont focus as well
takes nice close up pics but anything further than 2 inches and its out (even manual focusing doesnt work)
tried other camera apps and no joy, went as far as factory reset and nothing
LG and phone company tech advised bringing it in for replacement
AnteusFogg said:
Did you try another camera app to make sure it's not a hardware issue?
If I helped you, please thank me
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Click to collapse
Sorry for the late reply didn't notice I got two replies but I had tried google camera and another random camera before
and they both wouldn't focus at all. However my camera is working now I went and tot'd to stock 4.4.2 but the camera
wasn't working immediately after doing that it still wasn't working so I was afraid maybe the hardware was broken. But
after installing the 4k camera mod and doing some messing around with the camera and then leaving the phone alone
for a while with the camera app running in the background it works again. Its very weird I don't really understand it what
threw me off as well was after running titanium backup to restore apps/data the camera was still working so I started
setting stuff up. I noticed the xposed installer was not up to date so I went and updated it and then rebooted the phone.
After that I checked the camera and it wasn't focusing again at all. I figured xposed might be the culprit so I went and
uninstalled it then rebooted but it didn't have any effect the cam still wouldn't focus. So I reinstalled and enabled it and
did the installing 4k mod messing with camera and leaving it alone routine and after a while the camera is working
again. Very suspicious I'm at a loss but I went and did a nandroid backup while the camera was working so if anything
I can restore that and hopefully fix it.
dredd2099 said:
got a stock non rooted d803 and camera just wont focus as well
takes nice close up pics but anything further than 2 inches and its out (even manual focusing doesnt work)
tried other camera apps and no joy, went as far as factory reset and nothing
LG and phone company tech advised bringing it in for replacement
Click to expand...
Click to collapse
Try my 4k camera method I mentioned if you have questions let me know but quote my post so I can know that you replied.
OfficialPerson said:
Try my 4k camera method I mentioned if you have questions let me know but quote my post so I can know that you replied.
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Click to collapse
I have exactly the same problem and I installed your 4k camera but its still doesnt work.
I tried also factory reset and installed the latest stock rom and it also doesnt help.
please help me, I'm in despair.
crmadrid said:
I have exactly the same problem and I installed your 4k camera but its still doesnt work.
I tried also factory reset and installed the latest stock rom and it also doesnt help.
please help me, I'm in despair.
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Sorry for the late reply but my camera still isn't working properly. Whenever I open a camera app its all blurry and it won't
focus what I have to do everytime I need to take a picture of something is shake the phone around in different angles and
sometimes hit it near the camera region lol. I find that after giving it a good shake/hit it'll start focusing again. I don't know if
that means theres a problem with the OIS interfering in some way since the lens can move around and stuff so maybe shaking
it makes it focus correctly but its annoying.
I would go bring the phone in for repair/replacement if you're covered. I would do it myself but I plan on getting the G3 soon
anyway so don't really need to fix this one. Hope it works out for you though.
Whenever i open my camera app, the displayed image will not auto focus- it remains blurry no matter how long i allow it to readjust. The only way i can get it to focus is by shaking the phone vigorously- then it instantly auto focuses. Anyone else experience this or other problems focusing?
Has this always happened? Did you just get the phone?
Sent from my SM-N910U
i got it about 2 weeks ago, and i'm not sure if its always been this way- i never messed with the camera until after i rooted & flashed a new rom. But i do notice the problem on 2 separate note 4's, so i'm wondering if this is a rom specific issue or something others have noticed as well
Try using a third party camera app and see if it makes a difference.
Sent from my SM-N910U
Same thing is happening with my wife's Note 4 camera. Tried DL'ing 3rd party apps, and that didn't work. Shaking it vigorously for about a minute did work, but who wants to do that every time you need to take a pic, especially since we have a 1 yr old. Anyone have any luck with settings? I don't want to have to go back and return the phone, if i can help it.
Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.
Problem with initial autofocus
I have the same issue with autofocus. When I open my camera is out of focus. When I a shake the camera it goes into autofocus. This has happen every time so far. I just purchased my a note from an ATT store on Dec 19th. I read on another forum a user sent his back to be fixed. They said it was a software update issue. My question is will it be released to every one soon?
Same issue here. 1 week old note 4.
been using my phone for a month and this blurry back camera is happening lately !!! it was ok when I bought it !! really annoying
Wipe off your camera before opening the app. I'm serious. The rear camera has to be clean or it will try to focus on whatever is on the screen in "close up" mode. It even tries to focus in on fingerprints! I'm dead serious. This was bothering me for almost a whole month before I figured it out.
A lot of you may have already messed with settings, etc. So, reset your camera settings to default, close your camera app (completely by clearing it in recently used apps) and then clean your lens and launch the camera app.
Felt like an idiot after struggling with this so long. Now I just know I have to wipe the lens off before launching the app every time.
DJHile said:
Wipe off your camera before opening the app. I'm serious. The rear camera has to be clean or it will try to focus on whatever is on the screen in "close up" mode. It even tries to focus in on fingerprints! I'm dead serious. This was bothering me for almost a whole month before I figured it out.
A lot of you may have already messed with settings, etc. So, reset your camera settings to default, close your camera app (completely by clearing it in recently used apps) and then clean your lens and launch the camera app.
Felt like an idiot after struggling with this so long. Now I just know I have to wipe the lens off before launching the app every time.
Click to expand...
Click to collapse
This does not fix the issue we are experiencing.
Unfortunately, it's a hardware issue and you need a replacement. You can tap the phone on your hand and it will focus correctly for awhile but it needs to be replaced.
Note 4 af issue
Besides shaking, i noticed it needs sufficient light for it to be calibrated properly. And of course this is only temporary. Not sure if there is a fix for this problem. Bummer
i had issue with kitkat but only for a object in movement. It does not focus object. i compared camera with a Xperia Z1 and it seems to be better than note 4.
I've got the same problem when shooting in macro , the problem is gone when i've updated on lollipop.
ptfdmedic said:
Unfortunately, it's a hardware issue and you need a replacement. You can tap the phone on your hand and it will focus correctly for awhile but it needs to be replaced.
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Click to collapse
You have right. I am waiting for new note 4 from Samsung.
Yes ur right. But this problem started after upgrading to lollipop
Hi, I also have this issue. In the past I never got this issue. I am not sure if this happen after upgrade to Lollipop or not.
But I believe it is not hardware problem as it not happen all the time.
I open camera app and it cannot focus for a while, then I exit from camera, and re-open it again immediately, it can focus.
If I lock and left the phone for a while, let say 5 minutes, and open camera again, the issue come back again.
Is this because software issue like the camera app need to prepare something in background before ready to focus (causing lag before focus) and when we put it to sleep( lock the phone and left for a while) then we open it again and it need to prepare again.
My work around is, if I face camera focus lag, I immediately exit camera app (pressing home or back button ) and re-open camera again and it no lag on focus!
Hope this help you.
Got a new Note 4 SM-N910C after I replaced my old, as it had display issues (same model). Old and new phone are running 5.0.1., both are rooted. I restored all apps and data from the old phone on the new via Titanium-Backup.
When I open the carema app, or ANY other camera app on the new phone, it won't focus for approximateli 10-15 seconds - afterwards autofocus works snappy and accurately. When I close the camera app and reopen it, sometimes the autofocus reacts immediately, sometimes I have to wait again. After a longer period in which i did not use the camera, the initial lag always occurs.
Same issue when I use the test mode (#0# - Mega cam). In compairison the old model always works perfectly!
Resetting the camera app does not fix the issue. "Shaking" the phone does not fix the issue.
Does anyone know that issue, does anyone hab a suggestion how to solve the problem. I don't know whether this is a hardware (stuck af-motor??) or a software problem.
I thank you for every answer and suggestion in advance.
Are you on the stock ROM now?
Yes, everythin is stock.. just rooted via CF autoroot..
Did you have this problem before you rooted the device?
pimpl said:
Got a new Note 4 SM-N910C after I replaced my old, as it had display issues (same model). Old and new phone are running 5.0.1., both are rooted. I restored all apps and data from the old phone on the new via Titanium-Backup.
When I open the carema app, or ANY other camera app on the new phone, it won't focus for approximateli 10-15 seconds - afterwards autofocus works snappy and accurately. When I close the camera app and reopen it, sometimes the autofocus reacts immediately, sometimes I have to wait again. After a longer period in which i did not use the camera, the initial lag always occurs.
Same issue when I use the test mode (#0# - Mega cam). In compairison the old model always works perfectly!
Resetting the camera app does not fix the issue. "Shaking" the phone does not fix the issue.
Does anyone know that issue, does anyone hab a suggestion how to solve the problem. I don't know whether this is a hardware (stuck af-motor??) or a software problem.
I thank you for every answer and suggestion in advance.
Click to expand...
Click to collapse
It's a hardware problem, the camera lens abit loose. Some tried shaking it but only a temporary fix. Bring it to Samsung Service Centre for repair (if still have warranty). Mine had that problem and was fixed by Samsung.
Update:
I restored the device's factory settings, i.e. Recovery - Full Wipe, and flashed the Lollipop 5.0.1. stock rom via Odin. I did not not restore the camera app usting Titanium Backup.
The error still exists. Shaking the device causes no improvement at all and there are no strange noises during focusing detectable. I suspect that it is therefore definitely not a hardware failure.
.. Once again the error description:
If I do not use the camera for some minutes and open any camera app (e.g. native app, instagram, PS-express, whatsapp, Google Kamera, camera pro and also in the test mode (# 0 # - Mega Cam)) the picture is totally blurry and the focus seems to stay in the macro focus. When I try to set the focus point by touching the screen, the focus indicator appears but the focus does not change for approximately 10 seconds (again, in all camera modes and camera apps). After this "initial lag" the camera works perfectly fine. When I close my camera and open it after a short time, it focuses immediately. When I close my camera and open it after a longer time, initial lag occurs again.
This is extremely annoying.
I suspect that the system deactivates the camera ("deep sleep") so when opening the camera a full "initialization" (i.e. error checking, etc.??) is done every time. According to the Application Manager however, the camera app is active and uses the system's Ram when the lag occurs!
Can anyone - under 5.0.1. - confirm this behavior?
Again, I am very grateful for any kind of help and suggestions!
How difficult is replacing the camera? Is it simple?