Is my screen defective? - Galaxy S 5 Q&A, Help & Troubleshooting

Hi.
I come from first Galaxy S i9000, was happy with it but it was stolen. I bought a S5 and it came with a weird band with clearer tone in the upper part of the screen (very noticeable on grey backdrops), so I asked for a replacement. But new replacement have a gradient from top to bottom that gets darker, with a purplish tone. Not as terrible as first s5, but not sure if it should look like this.
Nothing of this happened with my S1, and it had better view angles.
Ask a replacement, refund or keep it?
Greetings.

i
drapos said:
Hi.
I come from first Galaxy S i9000, was happy with it but it was stolen. I bought a S5 and it came with a weird band with clearer tone in the upper part of the screen (very noticeable on grey backdrops), so I asked for a replacement. But new replacement have a gradient from top to bottom that gets darker, with a purplish tone. Not as terrible as first s5, but not sure if it should look like this.
Nothing of this happened with my S1, and it had better view angles.
Ask a replacement, refund or keep it?
Greetings.
Click to expand...
Click to collapse
are u sure it s not because of S5 touch-wiz theme.
u should compare ur S5 with another one.
i cannot see any problem in pics u attached !!!
S5 super-amoled display is one of the best according to lots of benchmark and etc... (u can search)
after comparison if u see problem in ur display i suggest to as for replace cause S5 is an awesome phone
:good:

drapos said:
Hi.
I come from first Galaxy S i9000, was happy with it but it was stolen. I bought a S5 and it came with a weird band with clearer tone in the upper part of the screen (very noticeable on grey backdrops), so I asked for a replacement. But new replacement have a gradient from top to bottom that gets darker, with a purplish tone. Not as terrible as first s5, but not sure if it should look like this.
Nothing of this happened with my S1, and it had better view angles.
Ask a replacement, refund or keep it?
Greetings.
Click to expand...
Click to collapse
Use *#0*# or *#7353# to test your screen.

drapos said:
Is my screen defective?
Click to expand...
Click to collapse
No
.

Ok, thanks to you all =)

Related

Display has a pink tint!!

Please help! I just bought the Bell galaxy s 2 today and realised that in low brightness settings screen has a pink tint.
Does anyone have this issue? Its more visible in grey colors. When i compare with my galaxy s, galaxy s' whites are true white and galaxy s 2's white are pinkish tint on it. When the brihhtness is at %100 its not that visible but once u set it %0 it becomes pinkish.
Is it what it suppose to be or its defective?
Note: yes i played with background effect but it didnt help. I am running KG2.
Edit: I compared with galaxy s again and if I make the brightness %100 on galaxy s 2 both screens almost identical (although SGS2 still has little warm whites) but at %0 brightness when I pull down the notification screen sgs2 has literally pink hue
Why not anyone comment on this? 100 something views and no comments?
U guys all have sgs2. pls at least share your phone's display colors so I can know if something is wrong with mine.
Yep got it to and also pink on camera also mine going back to Amazon tomorrow had two in a week with same problem Ive got one ordered from another retailer ... but I think its a inherent fault
Sent from my GT-I9100 using XDA Premium App
Yup..got it too..in Indian sgs2..got screen replaced bt no difference..for me most visible when browsing xda app for long..also pink in camera..tried everythng bt can't get rid of it..its company fault..
Sent from my MIUI Galaxy S2 using XDA Premium App
Are you saying your whole screen looks rather pinkish ? I've seen couple of devices that were pretty much reddish when showing white, but i think that's not normal. You should replace it.
Sp1tfire said:
Are you saying your whole screen looks rather pinkish ? I've seen couple of devices that were pretty much reddish when showing white, but i think that's not normal. You should replace it.
Click to expand...
Click to collapse
Yes whole screen has a reddish tint. Especially grey colors. Instead of grey it displays reddish. If i compare Gmail app with Sgs side by side, my screen has ridiculously pink color.
I wonder if its a software issue or hardware? Cuz I remember in sgs hardcore's kernel he made an.option to change the colors.
This is my second sgs2. First one had a dead pixel. So I didnt wanna go right away and change it. I wanted to ask yours.
More input will appreciated.
I uploaded a pic SGS and SGS2 side by side displaying Grey Graident Colors. what do you think?
If your phone looks like the one on the right, get it replaced. No rom/firmware will make it look good.
Sp1tfire said:
If your phone looks like the one on the right, get it replaced. No rom/firmware will make it look good.
Click to expand...
Click to collapse
Yes mine exactly looks the same as the one on right. Are they at the same brightness settings? I am going to change it today than. Thank you
warfanax said:
Yes mine exactly looks the same as the one on right. Are they at the same brightness settings? I am going to change it today than. Thank you
Click to expand...
Click to collapse
Yup, they were set at the same brightness.
warfanax said:
Why not anyone comment on this? 100 something views and no comments?
U guys all have sgs2. pls at least share your phone's display colors so I can know if something is wrong with mine.
Click to expand...
Click to collapse
I'd take the lack or response to mean that it's not a problem experienced by many people. If your read the threads talking about the display, you'll see there's wide variations in color temperature. Cool/blue seems to be normal while there are reports of phones leaning toward warm/yellow. Pink hasn't been reported a lot so I'd exchange the phone.
sumeshd said:
Yup..got it too..in Indian sgs2..got screen replaced bt no difference..for me most visible when browsing xda app for long..also pink in camera..tried everythng bt can't get rid of it..its company fault..
Sent from my MIUI Galaxy S2 using XDA Premium App
Click to expand...
Click to collapse
I am also from India and I dont have any such problem with my sgs2...
My girlfriend and I have the same german sgs2 (dbt) and mine has a bit of a greenish tint whereas hers had a but if a reddish tint. You can't notice it when using the phones alone but when you put them side by side you can notice it a little bit, but really not that much. Seems to be an AMOLED thing. Maybe I'll manage to take a photo for you.
Sent from my GT-I9100
Sp1tfire said:
If your phone looks like the one on the right, get it replaced. No rom/firmware will make it look good.
Click to expand...
Click to collapse
Thanks a lot for that image. I have been wondering what people were talking about when they mentioned pinkish screen...
Luckily I don't seem to have that problem. It seems like there are a few defective screens out there.
perhaps supercurio will have a voodoo colour fix with the sgs2 whenever he releases it. It fixed the tinge on the original sgs. Look it up if u are unfamiliar with it
I changed the phone today and got a new one. Its better now and significany less pink color.
Also I discovered something that the pink tint is only visible when u look at the screen 90 degrees. If u tilt the phone a little (5-10 degrees) to left-right or up-down and view like that the color turns normal (like my year old sgs).
It made me realise that this is a screen coating issue (maybe coating causes polarisation). So do u think this will go away with the time of use?
When I turn off the screen and check it under light by tilting I can see a little purple glare.
What do u think?

GS3: Viewing Angles and bluish tint

Hi everyone. After GS1, GS2 I've bought GS3.
Really disappointed for the viewing angles (on whites/grays), the worst I've aver found in amoled/ips lcd recently.
As I tilt the screen 15-20 degrees (normal use movement exspecially when you write/use it with one hand) during mail, web, whatsapp all the whites begin to show a sort of polarized/light blue reflection that seems to be caused by Gorilla Glass/amoled interaction. Very very annoying and tiring for my eyes, and of course not beautiful to see on a 600€ 4,8" display.
On Italian forums I have to say 90% of users experienced this, but maybe in my GS3 this effect is more prominent, difficult to say, I cannot compare by now.
I'd like to have feedbacks from you, don't know if return it and buy a new one.
Cheers.
Im swapping mine in store for the same reason.
Sent from my GT-I9300 using xda premium
Hi.
Is the new one replaced better?
I never understood why viewing angles were a problem. You're using your phone wrong if you need to view it at a 20 degree plus angle.
kantk20111 said:
I never understood why viewing angles were a problem. You're using your phone wrong if you need to view it at a 20 degree plus angle.
Click to expand...
Click to collapse
Never had viewing angle issues with past phones. Never.
With this GS3 simply cannot move it, or I have a blu reflection.
Just want to know if it's just mine.
It's the same with all amoleds ...but I don't think it affects the usage that much and it's only noticeable on plain white backgrounds ...
Haven't been to swap it yet. Im going tomorrow i'll let you know. Been having call issues were it sounds like I've gone under water about 1 min into some calls.
My mate works in a phone shop and said he swapped 3 sgs 3 for call issues today alone
Sent from my GT-I9300 using xda premium
emahmood87 said:
It's the same with all amoleds ...but I don't think it affects the usage that much and it's only noticeable on plain white backgrounds ...
Click to expand...
Click to collapse
Had 2 GS2 and never noticed I'm sure...
niklfc83 said:
Haven't been to swap it yet. Im going tomorrow i'll let you know.
Click to expand...
Click to collapse
Thank you nik
I have exactly the same thing on the lower part of the screen. The grey's temperature is "colder" than the rest of the screen. If you test the screen with "*#0*#" with the three diff colours is fine, the "issue" is only with white and grey background.
GiveMe2Beers said:
Had 2 GS2 and never noticed I'm sure...
Thank you nik
Click to expand...
Click to collapse
I see but the thing is i had sgs1, two sgs 2 ( white and black), two galaxy nexus (white and black), all of them had a blue tint when viewed at an angle .... Though I also know many have said that they don't have tint but I never got any galaxy without tint just my luck I suppose... Htc one x slcd2 doesnt have that issue but battery life is too poor on it that's why got sgs3...sgs3 is superb in every way..
niklfc83 said:
Haven't been to swap it yet. Im going tomorrow i'll let you know. Been having call issues were it sounds like I've gone under water about 1 min into some calls.
Click to expand...
Click to collapse
This sound quality issue sounds very much like a problem described in other threads.
Perhaps you have already seen this, but if not, be aware that the problem has been solved by the majority of people simply by switching OFF the "noise reduction" feature under "Call Settings" (it's set ON be default)
Thanks for the reply but I had seen the other threads and switched off noise cancellation but still suffered from the "underwater" problem
Thanks
Nik
Sent from my GT-I9300 using xda premium
Sorry for the delay
Sorry for the delay in replying to this thread. I have just got back from the Carphone Warehouse where I checked four different Pebble Blue S3's...guess what.....They all had a Purple tint to them.
When They where first booted up they looked "OK" but when I turned the brightness all the way up and open a white webpage like google you could see a purple hue/tint to the screen but it looked fine when you look at it straight on,
I only have another 4 day before I can exchange mine for a new phone, seriously considering getting a HOX instead at this point. Or failing that sitting in a Samsung Service centre until I find one that doesn't have this awful tint.
I'll keep posting on this thread if I manage to find ones without the tint but I've got a feeling that the CPW UK has got a bad batch in at the moment.
My screen seems okay in regards to tint overall but the top 20% of the screen or so is bluer othan the rest and it gets gradually worse as you get to the top edge. At first it didn't bother me so much but now it's starting to get annoying =(

wow i just noticed this

My brother just got his new s2 a day after mine. i noticed that when i put his s2 at the lowest brightness and mine too, if we put them side to side, his has a blue like tint while mine has a whiter brownesh tint. Same kernel and firmware. is that nornal? Is his screen in better health than mine?
Please post a picture
Sent from my GT-I9000 using xda app-developers app
No need i just confirmed uts an issue with the screen. Landscape mode i can see that were the status bar is the colors are exactly like my brothers phone. its weird because both of our phones are brandnew.
I guess i have to ship mine back..
My status bar has also a blue tint. I can only see it in landscape mode because the status bar is black. And when I post a screenshot of my screen you dont see it.
helikido said:
My brother just got his new s2 a day after mine. i noticed that when i put his s2 at the lowest brightness and mine too, if we put them side to side, his has a blue like tint while mine has a whiter brownesh tint. Same kernel and firmware. is that nornal? Is his screen in better health than mine?
Click to expand...
Click to collapse
Same screen adjustment settings (movie, standard, dynamic, natural) ?
sometimes I get this on other phones if they have different screen protectors or the other one has one but the other doesn't, so ugh you guys surely didn't buy any right?
This is AMOLED 'feature'.
It is normal for two AMOLED screens to look very different on same phones and same settings however status bar having a blue tint is a typical sign of AMOLED degradation. This is why the stock grey notification bar is better than black that people usually use. If you bought your S2 as brand new, I'd ship it back. It has obviously been used if screen degradation is already present.
Funny thing is that the seller is claiming that the phone has never been used. I bought of on eBay and won the auction for $220 on the phone. They claim that all phones they sell are brand new and unsused. I noticed though that they don't ship it in an original galaxy s2 box but rather a box that just says Samsung on the front. They are going to be sending me a replacement soon.
helikido said:
Funny thing is that the seller is claiming that the phone has never been used. I bought of on eBay and won the auction for $220 on the phone. They claim that all phones they sell are brand new and unsused. I noticed though that they don't ship it in an original galaxy s2 box but rather a box that just says Samsung on the front. They are going to be sending me a replacement soon.
Click to expand...
Click to collapse
I would not trust this seller!
Demand a sealed box with hologram from Samsung.
Happens with AMOLEDs. Due to the different rates of degradation of the organic material on different phones due to different usage.
P.S. Thread name "wow i just noticed this" is not helpful man. Not helpful. Please change.
I can't now since I returned the phone only. But would it be normal if it just had normal yellow tint anywhere on the screen?
Many S2s have a slightly warmer left side of the screen. And most look yellow overall but that's about it I think. Enter *#0*# in the dialer and choose blue background. If you can see the screen is more vivid in the notification bar area and/or you can see outlines of on screen objects and such then the phone is definitely not new and has been used.

half of the screen has pink shading :(

As always, every samsung device I have owned except note 2 has screen issues. Im starting to hate this amoled tech. I had 3 s4's and everyone of them has this pink shade in some part of the screen. Now this note 3 has the same issue actually its worse. I think I need to get rid of this and buy a phone with lcd screen.
Anyone noticing the same issue or am I getting realy bad luck?
Scorbion said:
As always, every samsung device I have owned except note 2 has screen issues. Im starting to hate this amoled tech. I had 3 s4's and everyone of them has this pink shade in some part of the screen. Now this note 3 has the same issue actually its worse. I think I need to get rid of this and buy a phone with lcd screen.
Anyone noticing the same issue or am I getting realy bad luck?
Click to expand...
Click to collapse
get your phone exchange or refunded asap!
it sound more like a defect than a feature.
LCD also has issues.
Mine had a cream tint over 2/3 of the screen, which was not to obvious until browsing certain forums, where you'd scroll a message up and it would noticeably change color.
I took mine back to the store for exchange, and despite showing them what looked obvious to my eyes, they just couldn't apparently see it... Luckily, they where kind enough to order a new one and exchange it anyway, so will see how the new one does on Tuesday.
Some people are blind to such things, my One X had the yellow spots, so sent that in, and the replacement was much better, to they point I could easily live with it.. My two nexus 7s are fine, and every other Samsung device in their store looked good enough that I'd be happy, so I feel justified in getting an exchange...
I sold mine and bought another, lost about 50$ . Newer one has yellow hue or tint in right bottom cornor in whites and grays. I deserve this I guess, I didnt learn my lesson.
Scorbion said:
I sold mine and bought another, lost about 50$ . Newer one has yellow hue or tint in right bottom cornor in whites and grays. I deserve this I guess, I didnt learn my lesson.
Click to expand...
Click to collapse
The yellow hue will go away in a couple weeks, just the glue.
designgears said:
The yellow hue will go away in a couple weeks, just the glue.
Click to expand...
Click to collapse
are you sure, only about 2/5 of the screen has this yellow tint. I ll take picture to show u what I mean.
This guys has the same problem I have
http://www.youtube.com/watch?v=jb7EZTPi_eA

s5 grainy screen

Hi everyone.
i dont know if anyone felt the same way like me.
i feel that my s5 is having kinda grainy screen... its like a thin layer of grainy.. so u can see it when u scroll up/down. it stays. its not really crystal clear.. the feel is like putting anti-oil screen protector.
yes, text and everything is crisp.. but a thin grainy layer is annoying.. checked another phone at samsung experience store showing the same
its actually mentioned by s5 review Erica Griffin
do guys feel the same way or it's just my over-obsessive eye? lol i hope i was wrong...
sorry for my bad english...
Coming from an LCD screen, if I look close enough I can see it, but it really doesn't bother me lol
I had that on my Note 2 before. I had it exchanged and the new phone did not have the issue.
Hellscythe said:
Coming from an LCD screen, if I look close enough I can see it, but it really doesn't bother me lol
Click to expand...
Click to collapse
well i wish i got eyes like yours XD.. well mostly it's only showing with white background with many texts.. or plain colour.. in general photos its good. but i was annoyed why s5 got this type of LCD.. its not happened with Note 3 or s4.
xdm9mm said:
I had that on my Note 2 before. I had it exchanged and the new phone did not have the issue.
Click to expand...
Click to collapse
im not sure if this is really phone issue or all s5 got this type of LCD.
E M said:
well i wish i got eyes like yours XD.. well mostly it's only showing with white background with many texts.. or plain colour.. in general photos its good. but i was annoyed why s5 got this type of LCD.. its not happened with Note 3 or s4.
im not sure if this is really phone issue or all s5 got this type of LCD.
Click to expand...
Click to collapse
I am sure it is not because I already tested a few display samples from 3 different shops, Walmart and Tmobile shops. I tested them because I was considering buying one too. But not anymore, I am waiting for the LG G3.
Just had the same issue.
My sdcard was upside..... solved 4 me

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