[Q]Bootloop and Battery not charging - Galaxy S 4 Q&A, Help & Troubleshooting

Hi, so my phone decided to stop working all of a sudden.
I was just doing things on my pc when I heard my phone rebooting, after I had recenly plugged it in.
It's running the latest stock ROM and not rooted. When I try switch it on it shows the Samsung Logo and on some occations some pixels create a fuzzy area underneath the logo text and at the bottom of the screen, it then switches off and after a while tries to boot again. When I try charge the phone it goes to the battery icon with the loading circle but nothing moves and yet again some of the pixles of the battery icon become distorted and then it switches off and tries again(also it vibrates twice before showing the battery icon). I can boot into Dowload mode and my PC recognises the phone(as well as odin) but I can't boot into recovery, or Safe Mode for that matter. I can remove the battery when in dowload mode and the phone remains on but I need the battery inserted to start up anything. I've only had my phone for two months now. Maybe I could be moisture from my shower earlier, I'll leave my phone in a bowl of rice overnight to see if that does anything.
Please try help me fix my problem. I've been looking for a solution all night.
Also due to me being overseas I can't format my phone as I'll lose my WhatsApp validation and all the pictures I've taken so far will be lost.
Thanks in advance.

It's not a software problem so you don't need to format.
My guess would be that you need a new battery.

Lennyz1988 said:
It's not a software problem so you don't need to format.
My guess would be that you need a new battery.
Click to expand...
Click to collapse
The battery isn't even swollen though?
I just tried starting up the phone by turning it on, then plugging in the cable and hitting the battery out but it still didn't boot.
Unfortunately I'm far away from a big city so I can't get another battery to test it to be absolutely sure though.

Update:
I just tried booting it again and it got to the other Samsung screen where the LED is Blue and the Logo flashes blue behind it(Only got here once, hasn't gotten this far again yet). I left it for a bit but it just got stuck there and there was the same distorted pixels like in any other type of screen I get to also the logo stopped flashing when I tapped the screen and pressed the home button(this is when the distorted pictures started again).

Here is an attached Image of the flickering part of the screen. It gets stuck on this screen and flickers at the bottom and just underneath the Logo and eventually turns off.

No one know the problem?

BaD_RoBoTs said:
No one know the problem?
Click to expand...
Click to collapse
It's a hardware failure. Let's hope it's your battery even though it's not swollen.

Lennyz1988 said:
It's a hardware failure. Let's hope it's your battery even though it's not swollen.
Click to expand...
Click to collapse
I tried a new battery today and it had exactly the same problems

So by some miracle it booted all the way to the lock screen and then rebooted from there right back to the lock screen again and I unlocked it and the home screen was fine and the phone seemed to function for a few seconds then it restarted and then got stuck at the Samsung logo again, I did manage to see that there was 17% Battery left so It has enough power to boot it. So I dunno what the hell could be causing it. It's such a weird problem I have no idea of how to fix it(within the warranty that is). I forgot to mention that the screen has 3 stress fracture cracks on the screen so somehow I think it is bending in my pocket, so that might be a reason why it's acting so weirdly.

I also noticed that if I leave the battery out for a decent amount of time and try boot the phone up it boots up for about 20 seconds and then reboots again into a bootloop again. Also the battery percentage is at 0% apon boot, by this stage I've plugged it into my PC to try pull files off of it(Which I managed to get some files off).

Related

Wizard Died? (Startup issue!) Please Help!

Hello dear XDA-dev members;
I had a problem this morning with my Wizard. I have a G3 device which i had downgraded to Button ROM for unlocking etc. It was working really fine until this morning. Last night i have turned off the phone radio (wireless and bluetooth was not enabled)and the battery was charged almost at %60.
This morning i woke up, i saw that he was entered in USB recovery mode itself. (the screen with red, green, blue, with my IPL 1.0 / SPL 1.0) , i was terrified because nobody touched my phone. Then i have pushed over power button, it shut-down. I've just waited a few minutes then i've just pushed again over power button, it started with my windows mobile 5 splash screen and showing my ipl/spl. the screen is really bright at this moment but fades out, when he started to fade out, he just shut-down itself.
I've read and searched over the forum, and though that it was my battery which was dead. I've plugged it with wall charger and waited almost one hour, and the charger led was red. I've tried to turn on, he just came on and go over my Today screen! and the charger led turned to green. Almost 45 seconds later the phone turned off itself. I've tried to re-start but it's same. I'm getting windows splash screen, and the screen brightness starts to fade out and the phones shuts down.
I've tested my battery with a volt-meter, i'm getting 4.86 volts. i have also checked power pins inside the phone, i'm also getting power there (4.6 volts) when it's connected with wall-charger, so i think that it's fine.
I have tried to hard reset, pushing communication + voice command button + soft reset button, i had the black screen, he said that it was ok, but same here. I was running with Button rom as i said before. (1.05)
Please help.
if you still can get into bootloader, it should be fine
It was entered into bootloader mode itself. When i'm trying to start it, the splash screen comes on, it shows WM5 and my IPL/SPL and 20 seconds after, it shut down. I really need help because it's my only phone that i own.
etron45 said:
It was entered into bootloader mode itself. When i'm trying to start it, the splash screen comes on, it shows WM5 and my IPL/SPL and 20 seconds after, it shut down. I really need help because it's my only phone that i own.
Click to expand...
Click to collapse
Have you had your phone more than a year? It may be the battery.
Replacement batteries cost only $5 on ebay or Amazon. Just get a battery so you can be sure that isn't the problem. In any event, you will probably need a new battery so you may as well try this.
joihan777 said:
Have you had your phone more than a year? It may be the battery.
Replacement batteries cost only $5 on ebay or Amazon. Just get a battery so you can be sure that isn't the problem. In any event, you will probably need a new battery so you may as well try this.
Click to expand...
Click to collapse
I've gone to buy a new battery, but it's the same thing. It just shuts-down irregullary at splash screen, or today screen.
Some faults in memory result in the device needing to soft reset in an attempt to reclaim memory. Perhaps you could try flashing to another rom. I dont own a g3 so I cant really advise you any further.
Mine not exactly like you but automatic bootloader or stuck at IPL screen. It was out of nowhere but thought a bad flash. When trying the hard reset, it would come as "failed".
Nearly threw phone thinking too old and dead but this came to rescue. http://forum.xda-developers.com/showthread.php?t=276963. If not tried, give it a shot.
WARNING: Use card reader to save your MINISD data's and if successful, first format card before reinserting.

[Q] black screen and white stripes (CM9)

Update4: (14.01.2012 1244): This method didn't work. I sent my Defy back to Amazon and they repaired it under warranty
They will send it back to me next week. It seems that it was a production failure.
Anyway, thank you very much for your help cengiran!
Hi Guys!
I do have a big problem with my Defy.
I updated the CM9 onto the newest version and had to activate my google-acc. I didnt finish the smartphone registration and put my Defy to the side. Today morning the battery was empty and I reloaded the battery. After that I turned the device on but the only thing it shows is a black screen with stripes (even in cwm and bootloader). Does anyone know how to fix my Defy??? The Defy boots completely but the screen remains crappy ;(
Please help me!!!
With best regards
HT
Edit1: (27.12. 1421): New day, same problem ;( Still found nothing helpful...
Update: (27.12. 1736): Flashed a new fixed sbf with RSD Lite. Still the same problem. Could it be a hardware problem??? LCD-Display broken or stuff like that? Didnt throw the phone through the room like others (^^);
Update2: (29.12. 0801): Error still remains... Is their anyone who had the same problem or who can help me? Do I have to replace my Defy? Might there be problems with Amazon (warranty) because of root and stuff like that?
Update3: (30.12. 2217): Now trying the tip by cengiran:
cengiran said:
hi there,
i have the same issue but not due to CM9 installation but due to hardware issue. judging by your writing, this has nothing to do with software and so hopefully this helps.
My screen is also black at boot with some part of it are stripes (and some bad white and blue square w/ noise) and looks like a broken LCD monitor.
This is due to hardware malfunction (probably your battery went bad) in my defy the battery have some water damage and somehow it screws up the voltage regulator or the grounding part, but does boot with the correct screen using some techniques on every boot.
Try this solutions:
1. completely discharge your battery, take it off, hold the phone power button for 30 seconds to make sure every power stored in phone is out. Put the battery back on and connect the charger while the phone is still off. DO NOT turn the phone on. Your screen will look all mess up when showing the green battery, wait until 3hours and take a look at your screen again. In my case, the screen showing the the battery charging image is clear again after i did this. - this is to make sure that your screen is actually okay. Try turning your phone now and see...if its still bad then go to step 2.
2. turn phone off, open the battery case. Connect phone to charger again without turning it on. The phone will do its regular boot up until showing you the battery icon again. when the battery icon is there, PULL the BATTERY out of the phone (the charger cable is still connected to the phone). the phone will reboot itself with the correct screen usually, if it doesnt boot itself, quickly pull charger cable and reconect it again (with the battery still detached from your phone).
mind you if you get to the okay screen, this will not boot your phone, this will bring you as far to the battery icon with a question mark (we know for sure is just battery issue now). regardless screen is okay or not, proceed to step 3.
3. turn off phone, battery out of the phone, and press the power button for 30 seconds. release power button and re-insert battery and boot. (usually still bad but this is to ground any left voltage in there). after it boots (with the bad screen, if the screen is okay then proceed to using your phone like usual) before the LED lights blinks (the 2nd.init lights) pull out battery, press the power button for 2 seconds, re- insert, and boot. repeat this as necessary until it boots with an okay screen.
tips:
battery empty is for step 1 only, steps 2 and 3 needs power form the battery.
You can actually go to step 3 if you wishes, but my experience is by using step 2, it will talke less retry until i boot with the okay screen (i need to do this everytime i restart the phone mind you, so its a daily thing) .
the LAST tip: there no rules of thumb on how many retries it needs, if you have been retrying for 20 minutes on step 3 with no avail, revert back to step 1 or 2 and retry step 3. If this is sill fails, then you might need to consider purchasing a new battery, or take it for a repair!
Im still waiting for my new battery, but now it only takes me 5-6 tries before it boots correctly, in the apst it took me 15 minutes of constantly retrying so be patient, but still need to set a line when to give up!
Hope this helps and good luck
how does it go?
to completely discharge your battery is tricky...and actually not recommended because i heard our kind of battery should never went completely gone, it can mess up the battery capacity. i suggested it because thays what i did and in this case, battery cost much less then actual repair,,call it collateral if you will.
heres what i did to completly discharge it...after the phonse turned off automatically due to battery running out, it still have around 2% in it so reboot and enter 2ndinit/boot loader. let it stay there until the phone turned off on its own again. in 2nd init, the phone wont turn off screen so it will continue using whatever is left in the battery. keep n mind that even at very small amount of juice left, this process can takes up 2hrs or more.
Click to expand...
Click to collapse
...can't post a photo of the screen...
Update4: (14.01.2012 1244): This method didn't work. I sent my Defy back to Amazon and they repaired it under warranty
They will send it back to me next week. It seems that it was a production failure.
Anyway, thank you very much for your help cengiran!
push10char
pushagain;(
hi there,
i have the same issue but not due to CM9 installation but due to hardware issue. judging by your writing, this has nothing to do with software and so hopefully this helps.
My screen is also black at boot with some part of it are stripes (and some bad white and blue square w/ noise) and looks like a broken LCD monitor.
This is due to hardware malfunction (probably your battery went bad) in my defy the battery have some water damage and somehow it screws up the voltage regulator or the grounding part, but does boot with the correct screen using some techniques on every boot.
Try this solutions:
1. completely discharge your battery, take it off, hold the phone power button for 30 seconds to make sure every power stored in phone is out. Put the battery back on and connect the charger while the phone is still off. DO NOT turn the phone on. Your screen will look all mess up when showing the green battery, wait until 3hours and take a look at your screen again. In my case, the screen showing the the battery charging image is clear again after i did this. - this is to make sure that your screen is actually okay. Try turning your phone now and see...if its still bad then go to step 2.
2. turn phone off, open the battery case. Connect phone to charger again without turning it on. The phone will do its regular boot up until showing you the battery icon again. when the battery icon is there, PULL the BATTERY out of the phone (the charger cable is still connected to the phone). the phone will reboot itself with the correct screen usually, if it doesnt boot itself, quickly pull charger cable and reconect it again (with the battery still detached from your phone).
mind you if you get to the okay screen, this will not boot your phone, this will bring you as far to the battery icon with a question mark (we know for sure is just battery issue now). regardless screen is okay or not, proceed to step 3.
3. turn off phone, battery out of the phone, and press the power button for 30 seconds. release power button and re-insert battery and boot. (usually still bad but this is to ground any left voltage in there). after it boots (with the bad screen, if the screen is okay then proceed to using your phone like usual) before the LED lights blinks (the 2nd.init lights) pull out battery, press the power button for 2 seconds, re- insert, and boot. repeat this as necessary until it boots with an okay screen.
tips:
battery empty is for step 1 only, steps 2 and 3 needs power form the battery.
You can actually go to step 3 if you wishes, but my experience is by using step 2, it will talke less retry until i boot with the okay screen (i need to do this everytime i restart the phone mind you, so its a daily thing) .
the LAST tip: there no rules of thumb on how many retries it needs, if you have been retrying for 20 minutes on step 3 with no avail, revert back to step 1 or 2 and retry step 3. If this is sill fails, then you might need to consider purchasing a new battery, or take it for a repair!
Im still waiting for my new battery, but now it only takes me 5-6 tries before it boots correctly, in the apst it took me 15 minutes of constantly retrying so be patient, but still need to set a line when to give up!
Hope this helps and good luck
Hi cengiran,
thank you very much for your help. I will try this immediately. The only problem I do have that my battery doesn't want to go empty XD
There are so many people who want their battery to last as long as possible and now I want to get it empty a quick as possible XD Irony
Since 26th December 1004 pm my Defy runs with one single battery charge XD I think thats a pretty good battery life for a smartphone ;D
If your tips don't work I will sent it back to Amazon and hopefully they send me a new one or repair my old one.
Thanks again and I will post if your method works.
With best regards
HT
P.S. Amazing that this thread is the 1st Google search result for this problem XD
how does it go?
to completely discharge your battery is tricky...and actually not recommended because i heard our kind of battery should never went completely gone, it can mess up the battery capacity. i suggested it because thays what i did and in this case, battery cost much less then actual repair,,call it collateral if you will.
heres what i did to completly discharge it...after the phonse turned off automatically due to battery running out, it still have around 2% in it so reboot and enter 2ndinit/boot loader. let it stay there until the phone turned off on its own again. in 2nd init, the phone wont turn off screen so it will continue using whatever is left in the battery. keep n mind that even at very small amount of juice left, this process can takes up 2hrs or more.
Finally! My battery is empty
Now I try your method and see what happens
This method didn't work. I sent my Defy back to Amazon and they repaired it under warranty
They will send it back to me next week. It seems that it was a production failure.
Thanks anyway!
With best regards
HT
cengiran said:
This is due to hardware malfunction (probably your battery went bad) ...
Try this solutions:
....
2. turn phone off, open the battery case. Connect phone to charger again without turning it on. The phone will do its regular boot up until showing you the battery icon again. when the battery icon is there, PULL the BATTERY out of the phone (the charger cable is still connected to the phone). the phone will reboot itself with the correct screen usually, if it doesnt boot itself, quickly pull charger cable and reconect it again (with the battery still detached from your phone).
mind you if you get to the okay screen, this will not boot your phone, this will bring you as far to the battery icon with a question mark (we know for sure is just battery issue now). regardless screen is okay or not, proceed to step 3.
3. turn off phone, battery out of the phone, and press the power button for 30 seconds. release power button and re-insert battery and boot. (usually still bad but this is to ground any left voltage in there). after it boots (with the bad screen, if the screen is okay then proceed to using your phone like usual) before the LED lights blinks (the 2nd.init lights) pull out battery, press the power button for 2 seconds, re- insert, and boot. repeat this as necessary until it boots with an okay screen.
Click to expand...
Click to collapse
Thanks a lot, a mix of these two works for me !
My problem arise after a month that I switched off defy for replacing it with a new smartphone (Xiaomi M2S).
I removed battery to force it to switch off, because I couldn't see anything.
I replaced the battery, I connected the phone to charger and after ten seconds (more or less) I removed the battery.
At this point I can see the Motorola logo. I've re-inserted the battery and it shows that it is at 97%.
For sure, the lcd is working

[Q] Nexus 7 dead?

I was on my computer when i remembered i has something written in my tablet's notes that was important. I took it out of my bag and noticed it wouldn't turn on, it was out of battery (hadn't touched it for about a week). I just plugged it in the proper asus charger and put it down and went straight back on my computer.
I decide to check on it after 2 hours thinking it would be near or fully charged. I pick it up and noticed it was on a blank back lit screen. I unplugged it and then the screen turned straight off. Wondering if it didn't charge at all i re-plugged it in. There was no google logo (rooted), instead it turn on with a lit black screen and off and repeating a few times and then small thin artifact pixels run across the screen (red, blue and yellowy colours) and then stay at a black lit screen like when i first picked it up. I had just noticed a small buzzing sound while this was happening and still does so when stuck at the screen. I'm pretty sure it was buzzing when i had found it.
I redid what i had done (unplug, replug) and watch to see if it did the same thing. It did. I tried to power it off while it was at the black screen and it did, but then it would turn back on and etc. Same if i tried to enter boot loader or any key combinations.
I've tried disconnecting the battery and reconnecting and same effect (tried it without battery attached also)
I have a feeling it is dead now and i have no other ideas (checked many forums but got nothing).
Any help would be appreciated.
yvgamer94 said:
I have a feeling it is dead now and i have no other ideas (checked many forums but got nothing).
Any help would be appreciated.
Click to expand...
Click to collapse
It's surely hardware failure, have take some humidity or something like that?
Try press power for 60 seconds, if you wont see any Google logo there's some hardware failure you need to RMA ( http://en.wikipedia.org/wiki/Return_merchandise_authorization )
found the fix
I found away to fix my nexus 7. You could be right how it might have a minor hardware fault, live in australia in the high hot tropics (high humidity). I decide just to plug it into my computer usb charger instead of the proper charger since it had a lower max amp output. Against my ear, a much fainter buzzing is still heard but this time, there was nothing. No power, no back lit black screen, just a very faint buzzing. Decided to let it sit just to see what happens. After an hour or so, i decided to press the power button and noticed there was a battery charging signal. To my delight, I'm sure it was in working order now so i powered it on and oh how relieved i was.
I determined that my device might have had a small hardware fault that made it draw to much power from the 2 amp original charger and thus why the tablet could not boot up properly (from battery depletion). Either that or my charger could be bugged to. But the thing is, since it charged to slow from the usb, i plugged in the proper charger and it worked fine. Just have to try not deplete my battery i guess.
Thanks.

[Q] S4 shuts off after splash, any ideas?

My S4 has finally kicked the bucket. It turns on long enough to display the "Samsung" splash screen with the padlock icon that says "Custom." After about two seconds it instantly shuts off, and can't be turned back on.
Pull the battery, the phone automatically turns on, shuts off again, rinse and repeat.
At this point I just want to salvage my pictures and music from the phone; is there any way I can mount the internal SD in the state that it's in? I'm sure this power issue is hardware-based; I can't get into recovery or download mode before it shuts off on me.
I was having this same problem recently as well. It happened on two separate occasions with about a week in between. The first time it came back after a few battery pulls and attempts to boot to recovery as well as download mode. The second time I fiddled with it for about an hour with numerous battery pulls and attempts to boot to recovery and download mode. I even swapped batteries to no avail. I don't know why exactly it finally decided to boot, but I haven't had an issue with it since. Maybe keep trying and hope for the best?
Can you boot and stay into recovery or download mode?
If not, then it very well might be a button issue. Have the phone checked out or you can do it yourself with a voltmeter if you have the knowledge and tech. Otherwise take it to a professional. I paid around 15$ to a button replaced. Which kinda seems a lot, considering a set of 4 buttons costs about 5$ and then you can do it yourself since it doesn't appear to be that hard, especially if you've done soldering before.

Is my phone a bricked lost cause?

I was running a standard OS, no root/custom/anything (mostly because I couldn't find a compatible hack). Anyway, I had my phone running happily for ~2+ years, no trouble at all, but few days ago I left it charging for 2-3 days (it powered down due to lower power before that). I've done it before several times, but when I tried turning it on, it was stuck on Samsung logo (white on black). I restarted, it was stuck a bit further on the colored startup animation. Third time, stuck on the logo again. I turned it off, but it was a bit warm after 10 or so minutes. I tried charging it - it showed the usual green battery charging from 80% or so. I took the battery out, pressed the power button for a minute for some hard reset, but the battery back in, and from that point on it seems I have a brick. No reaction to power button, no reaction to charging. Power+Home+VolUp produce no reaction, either.
Is there anything I can try, or should I just give up?
Factory reset ??
Flash stock rom via Odin ??
Sent from my SM-N930F using XDA-Developers Legacy app
piokon said:
I was running a standard OS, no root/custom/anything (mostly because I couldn't find a compatible hack). Anyway, I had my phone running happily for ~2+ years, no trouble at all, but few days ago I left it charging for 2-3 days (it powered down due to lower power before that). I've done it before several times, but when I tried turning it on, it was stuck on Samsung logo (white on black). I restarted, it was stuck a bit further on the colored startup animation. Third time, stuck on the logo again. I turned it off, but it was a bit warm after 10 or so minutes. I tried charging it - it showed the usual green battery charging from 80% or so. I took the battery out, pressed the power button for a minute for some hard reset, but the battery back in, and from that point on it seems I have a brick. No reaction to power button, no reaction to charging. Power+Home+VolUp produce no reaction, either.
Is there anything I can try, or should I just give up?
Click to expand...
Click to collapse
The only answer I can think of is that your battery is dead. I would try to use another battery before getting to the conclusion that your phone is completely bricked. Or just let the battery out of your phone for a couple of days and try again later.
JJEgan said:
Factory reset ??
Flash stock rom via Odin ??
Sent from my SM-N930F using XDA-Developers Legacy app
Click to expand...
Click to collapse
Can't do either since the phone is not turning on.
ShaDisNX255 said:
The only answer I can think of is that your battery is dead. I would try to use another battery before getting to the conclusion that your phone is completely bricked. Or just let the battery out of your phone for a couple of days and try again later.
Click to expand...
Click to collapse
Tried a new battery, the phone still won't turn on. No lights, no charging screen, no activity.
piokon said:
Tried a new battery, the phone still won't turn on. No lights, no charging screen, no activity.
Click to expand...
Click to collapse
Must have fried something. The only thing I would check now is to connect it to a PC with a USB cable and see if the PC detects something, ANYTHING. If it makes sounds that something has been connected to it. I remember when I hard bricked my phone, it did not turn on at all but my PC still sort of detected it. I guess that is the only thing left to try to give you a definite answer

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