Database Users

[Q] OTA update keeps failing to download

My wife got me a brand new A500 off ebay a couple of months ago for a Christmas gift(for me it's only three days old). So far I love it but it will not take the OTA update that it keeps bugging me about. The download starts fine but then stalls out mid download. I looked here http://forum.xda-developers.com/showthread.php?t=1113878 but did not see my current version there. Can anyone point me in the direction of the OTA I need to download and flash with recovery? My build is Acer_a500_1.145.09_com_gen1 I'm running 3.0.1. It looks like it's trying to download 4.010.11.
Further info:
According to the log the file name is Acer_A500_1.145.09_4.010.11_com_gen1_1311243587838_bd1ab95c.zip
I can't find that file anywhere on the net.

The reason I would suspect is because someone replaced the stock recovery? Off eBay you say, was it brand new and never used? It sounds like it was used or someone tampered with it?
If that's not the case, then you can just install the update manually. Download the update you want and put it on your external SDCard and then enter recovery (using power and volume). The recovery will install the update for you.

timmyDean said:
The reason I would suspect is because someone replaced the stock recovery? Off eBay you say, was it brand new and never used? It sounds like it was used or someone tampered with it?
Click to expand...
Click to collapse
It said it was brand new. My wife would not buy something like this used. The weird thing is it knows it has an update and it starts to download and get's up to half way downloaded and then it just stops. It shows that it still is pulling data but the downloaded file size doesn't increase anymore after it stalls.
Ive been looking into rooting it and since I'm on 3.0.1 it appears Gingerbreak is all I need. The next question is what rom should I get and how do I go about installing it? I've never rooted droid before and most instructions on XDA are written for the experienced level and not the new guy. I'd like to stay fairly stock but rooted.
Sent from my A500 using Tapatalk

There are reports of others having the same issue. They say that a soft reset often fixes it.
You can use my tool to flash in 3.2.1 which is rooted. http://forum.xda-developers.com/showthread.php?t=1307539&page=14

timmyDean said:
There are reports of others having the same issue. They say that a soft reset often fixes it.
You can use my tool to flash in 3.2.1 which is rooted. http://forum.xda-developers.com/showthread.php?t=1307539&page=14
Click to expand...
Click to collapse
Just to make sure I'm getting it right: I go here http://forum.xda-developers.com/showthread.php?p=20680452 download that to my PC and follow the instructions contained within and I end up with a stock rooted 3.2.1? I don't need to download anything else right? A soft reset for this tab is pusing the little red button on the end by the USB port?
Sent from my A500 using Tapatalk

Yes, if you want to flash 3.2.1 stock with root read the instructions in the download. The download has everything in it.
The soft reset everyone talks about is using the paperclip in that little hole next to the USB port.

timmyDean said:
Yes, if you want to flash 3.2.1 stock with root read the instructions in the download. The download has everything in it.
The soft reset everyone talks about is using the paperclip in that little hole next to the USB port.
Click to expand...
Click to collapse
Sweet. You're a life saver. Thanks for translating it all to noob for me. Will I need to reinstall all of my apps and such afterwards?
Sent from my A500 using Tapatalk

Yes, the flashing tool makes it just like new, out of the box, but with root.

timmyDean said:
Yes, the flashing tool makes it just like new, out of the box, but with root.
Click to expand...
Click to collapse
OK that's not a big deal. The SD card will remain intact though right?
Sent from my A500 using Tapatalk

Jds method does work. But you can also trybthis.
http://forum.xda-developers.com/showthread.php?t=1410802
Simple easy no computer needed

timmyDean said:
Yes, the flashing tool makes it just like new, out of the box, but with root.
Click to expand...
Click to collapse
I tried your method and I get stuck at the serial number part. It says ADB server out of date. What do I do?
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Edit: Never mind. I got my steps out of order. I was clicking next before running test.cmd
Last edit: It appears to have worked. I'm back to the initial setup screens just like when I first got it.

ODIN fail, stuck at setupconnection

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This is the picture of my miserable failure in trying to get "Official" Status. There is a parallel thread here but because i'm not getting any good progress on it, i'm trying to isolate the issue.
So far, i've tried:
Changing cables x3
usb ports x4
reinstalling drivers
killing kies
uninstalling kies
changing computers
disable and re-enable debug
using another copy of kies but still 3.07
punch my dog
none of those have worked, i'm pretty desperate, i really dont know what to do, i've literally spent the last 5 hours working on this, going into other XDA device threads that had people with similar issues, i'm not sure what i can do anymore
My goal is to get official status, i dont care how i get there but i want to be able to have OTAs.

I am willing to bet you are having a drivers issue. Try to completely uninstall anything you have that includes drivers for the phone (Odin, Kies, ADB, and anything else you can think of. The next step will depend on what OS your PC is running as to how you will need to install the proper drivers. I see that you said you tried to reinstall the drivers, but are you sure you deleted ALL copies from your PC before reinstalling and are you sure you are trying to reinstall the correct drivers?

Yes, i am installing the correct drivers (1.5.14.0). Also i have already use a registry cleaner after uninstalling the drivers to make sure i deleted all traces of it.
EDIT: I've also just tried Odin 3.06 with the same result

polish_pat said:
Yes, i am installing the correct drivers (1.5.14.0). Also i have already use a registry cleaner after uninstalling the drivers to make sure i deleted all traces of it.
EDIT: I've also just tried Odin 3.06 with the same result
Click to expand...
Click to collapse
First of all, if you are ever using Odin you should be removing Kies to prevent any conflicts from when the device is connected. Also make sure you have USB Debugging enabled (didn't see you mention that in your original post, so just checking).

polish_pat said:
Yes, i am installing the correct drivers (1.5.14.0). Also i have already use a registry cleaner after uninstalling the drivers to make sure i deleted all traces of it.
EDIT: I've also just tried Odin 3.06 with the same result
Click to expand...
Click to collapse
1.5.23 is the newest drivers, Go download those.
Link for the lazy: http://www.modaco.com/topic/361286-...or-mobile-phones-15230-win-87xp-adb-fastboot/
P.S Uninstall your old drivers BEFORE you install these.

Sobai said:
First of all, if you are ever using Odin you should be removing Kies to prevent any conflicts from when the device is connected. Also make sure you have USB Debugging enabled (didn't see you mention that in your original post, so just checking).
Click to expand...
Click to collapse
i did actually "disable and re-enable debug", and kies is already long gone
i'll try with the newer drivers and report back. Thanks guys
edit: SAME THING DIFFERENT DAY tries with USB_Driver_v1.5.23.0 and it did the exact same thing. I noticed also in the 5 minutes its stuck at setupconnection that my screen was coming on every 30 seconds for about 15 seconds, im sure it has to do with new drivers because it didnt do that before. I dont know why the S4 is giving me such a hard time...i've used odin 20x with my S3 and never had any issues
PPS: I have tried a new computer, the 3rd. My guess is that there might be a problem with the phone, i've tried everything else.

my friend this is 100 percent a driver problem, heres how to get your phone running, go to a friend that doesnt even have a samsung phone
(most likely to have never installed the drivers before) install these drivers
http://ul.to/6yvg703y
then Reboot the PC/Laptop
then use this Odin
http://samsung-updates.com/Odin307.zip
and flash your phone
pm me if it work for you @polish_pat

cabloomi said:
my friend this is 100 percent a driver problem, heres how to get your phone running, go to a friend that doesnt even have a samsung phone
(most likely to have never installed the drivers before) install these drivers
http://ul.to/6yvg703y
then Reboot the PC/Laptop
then use this Odin
http://samsung-updates.com/Odin307.zip
and flash your phone
pm me if it work for you @polish_pat
Click to expand...
Click to collapse
No it's not. I've tried this 50 times already. I tried it on my laptop, i've tried it on a Samsung Series 9 Ultrabook i bought 3 days ago and my dad's Asus All-in-one, the last 2 computers have never even seen a samsung phone connected. It's not a driver problem.
Anyways, like i said in my other thread:
Well, i never solved the ODIN issue, but in any case, i have achieved my goal of getting official status, i had to restore phone by using the stock format function, i then use motochopped to root again and never lost official status while doing all that. I'll leave it at that for today, this gave me a headache
Click to expand...
Click to collapse

=.= is this i337 model from att?
Sent from my SGH-I337M using xda premium

its i337m from Rogers (in canada)

That might sound obvious but are u in download mode?

daraj said:
That might sound obvious but are u in download mode?
Click to expand...
Click to collapse
Yeah OP, just hold Volume Down while booting.

daraj said:
That might sound obvious but are u in download mode?
Click to expand...
Click to collapse
I am sure 100% OP did not on download mode.
I try it and it fail setupconnectio just like OP picture.
---------- Post added at 02:09 AM ---------- Previous post was at 02:01 AM ----------
theo1998 said:
Yeah OP, just hold Volume Down while booting.
Click to expand...
Click to collapse
:good: I learn a new thing, this is easiest way.

Omg. Does anybody have a gun so I can shoot myself? I have no idea how I forgot to do this in download mode. This is so ridiculous. I feel so stupid. I don't understand how I could of forgot I used to do this regularly with my S3. I'm so sorry guys
Sent from my SGH-I337M using Tapatalk 2

Meaning, you got it work now.
You should hit a big THANKS to daraj who point this out :victory:

pakxelaos said:
Meaning, you got it work now.
You should hit a big THANKS to daraj who point this out :victory:
Click to expand...
Click to collapse
Yeah, i did, it didnt solve my issue with official status, even using Mr_Qs motochopper didnt change much, i hope another root method will come out that will be less invasive

[Q] Get data from cracked Nexus 4

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I have a Nexus 4 in front of me with a diagonal crack from top left to bottom right corners of the screen.
The touch screen only responds on the upper half of the phone.
I have been tasked with getting the images, videos, music etc. from this phone, however as I am unable to unlock the phone I am finding it pretty difficult!
Is there any way to get the data from the phone using either software or hardware hacks?
I know there are a lot of very knowledgeable people on this forum, any information is appreciated, even if I have to open up the phone and start cutting wires!
Thank you,
- Pano

Yes there is quite a single way to do it using ADB on your computer. Do you have that set up?
Sent from my Nexus 4 using XDA Free mobile app

fredcorp6 said:
using ADB
Click to expand...
Click to collapse
I've not got that set up no, are you talking about This?

OK I installed ADB and Fastboot.
I downloaded the custom Nexus 4 recovery from Clockwork Mod.
Booted the phone into Fastboot mode
Found the phone with ADB, tried to run the recover image... the phones LOCK STATE is LOCKED
How do I get past this!?
- Pano

EDIT:
It seems your bootloader is locked. NRT will unlock it but it will wipe your data. And a locked bootloader won't allow ADB (correct me if i'm wrong)
Try doing a factory reset through Recovery, it should get rid of the lock screen and allow you to transfer stuff through USB. I never tried to so i'm not sure will it work

Mashed_Potatoes said:
Try doing a factory reset through Recovery
Click to expand...
Click to collapse
Sure this won't wipe any data :fingers-crossed:
I'll have a look into it, thanks
- Pano

Panomosh said:
Sure this won't wipe any data :fingers-crossed:
I'll have a look into it, thanks
- Pano
Click to expand...
Click to collapse
##
Hi.
Is the device still under guarantee?
If not, you maybe can open the device and get the storage out of it, if there's no other way. First try it with this program, if you give up and there's no other way, (sorry to say this) you must do that.
Or try this:
Connect your phone to the charger
Reboot it
And start in safe mode (somehow, if you're able to do.)
...or replace the screen!
I'm so sorry for you, that something like that happened.
I hope you to manage to rescue your data somehow.
I also know the bitter feeling of data loss ;(
I hope this helped.

OK just to keep all updated and in case anyone ever uses this post in the future to help them...
I have tried everything, nothing worked as it either involved use of the touch screen at some point, or required me to have previously turned USB DEBUGGING on... I have come up with a new solution :
Using the ADB I will unlock the phone using the command
Code:
fastboot oem unlock
This will WIPE all the data from the phone, however it will allow me to finally install a custom recovery mod.
I am then going to find a way to connect the phone to the computer, clone the internal memory to a virtual hard drive and then use some recovery software to get back all the data that was "erased" when I unlocked the oem
Hopefully :fingers-crossed:....
I'll keep the thread updated
- Pano

▲Important Information before Continueing!
Panomosh said:
OK just to keep all updated and in case anyone ever uses this post in the future to help them...
I have tried everything, nothing worked as it either involved use of the touch screen at some point, or required me to have previously turned USB DEBUGGING on... I have come up with a new solution :
Using the ADB I will unlock the phone using the command
Code:
fastboot oem unlock
This will WIPE all the data from the phone, however it will allow me to finally install a custom recovery mod.
I am then going to find a way to connect the phone to the computer, clone the internal memory to a virtual hard drive and then use some recovery software to get back all the data that was "erased" when I unlocked the oem
Hopefully :fingers-crossed:....
I'll keep the thread updated
- Pano
Click to expand...
Click to collapse
This will only work, if the Computer has FULL ACCESS to the file system.
The best Data-Recovery Program is IsoBuster by Peter van Hoove.
...and also, it's not just normal deleting but WIPING, so recovery chance is very low.
...Nexus 4 ALWAYS makes god-damn' problems: RedLight of Death, No MicroSD, Data Loss because of Google's Locked Bootloader.
My Advice The Next time you buy a Device with Android - Unlock the bootloader to avoid further problems.
I hope you to fix all problems. All the best / Have a nice day

VS980 TWRP bootloop after botched lollipop OTA while rooted like a dummy

So yeah. As the title says I had a rooted VS980 on 4.4.2 with some bloat removed and I accidently hit the wrong button when prompted for the upgrade, I was in a hurry. yes, I'm a moron, and yes, I know this is probably wasting someone's valuable time and I thoroughly apologize for my n00bishness
having said that, I have tried to go through various tuts but none of them seem to be working. yes, it's likely that I am simply doing it wrong, but whatever the case I am stuck with my phone in a bootloop always returning to the TWRP recovery. I believe that means it is soft bricked so I'm hoping this can be fixed fairly easily with the right direction and some patience for my ignorance. I can't seem to get it into download mode with turning it off, holding the volume+ button and plugging it in, it just goes to twrp. :'(
my hope is to get a rooted lollipop. if that is not possible then I would be fine with going back to stock or possibly even a custom rom if it's not too awfully complicated. honestly, I'm at a point where I'm beginning to accept that I probably shouldn't be screwing around with it too much and will likely bite the bullet and just keep my phone stock since there are really only a few minor irritants that make me want to root it.
any help is very much appreciated.

anybody? pretty please? any ideas at all?

Deviouz1 said:
anybody? pretty please? any ideas at all?
Click to expand...
Click to collapse
I have the same problem.. take a look at my post in this section... right under yours... I have links posted to the only method to fix it and also a good question that could help you out as well

a.perkins89 said:
I have the same problem.. take a look at my post in this section... right under yours... I have links posted to the only method to fix it and also a good question that could help you out as well
Click to expand...
Click to collapse
actually, it doesn't look to be the same problem. i dont have download mode, but i do have recovery. it boots to twrp like a champ. what i think i really need is how to get the flash file VS98011A_01.zip on my phone via ADB Sideload, specifically when i cant get the drivers to work.
i've tried the following drivers:
LG_VZW_United_WHQL_v2.14.1.exe
LG_VZW_United_WHQL_v2.20.0.exe
LGUnitedMobileDriver_S50MAN310AP22_ML_WHQL_Ver_3.10.1_3.10.1.0
I may very well be mistaken about what needs to happen, i'm no expert, obviously, but from everything ive read any of those should have worked. i think if i can get the right flash on the phone i should be able to flash it via twrp no?

I"ll help
You need to adb sideload xdabbebs download mode restore and flash back to stock. Here is an excellent guide on adb sideloading, download xdabbeb restore download zip and put it where it tells you to. http://forum.xda-developers.com/showthread.php?t=2559200

Jaqueezzzy said:
You need to adb sideload xdabbebs download mode restore and flash back to stock. Here is an excellent guide on adb sideloading, download xdabbeb restore download zip and put it where it tells you to. http://forum.xda-developers.com/showthread.php?t=2559200
Click to expand...
Click to collapse
awesome,thanks you, i'll try that!

Deviouz1 said:
awesome,thanks you, i'll try that!
Click to expand...
Click to collapse
Just so you know it talks about flashing a ROM, but just use the zip you need insted, because it's the same principal.

Step 9 Fails.
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i just happened to have a brand new data cable, tried again with same result so its not media related unless there is an issue with the plug itself, but it's charging and the Device manager shows the correct name ie VS980, it just has a yellow bang on it and i cant find a driver that changes that.
read some more and found others with the same issue apparently which led me to here: http://forum.xda-developers.com/showthread.php?t=2715408
which is where i found the "download mode restore" file you mentioned(i didnt see it in the thread you provided), but without the ability to get adb usb command to work i dont see how i can use it.
any ideas?

Put the zip on usb otg and flash it.
_____________________________________Read more write less and be smart

siggey said:
Put the zip on usb otg and flash it.
_____________________________________Read more write less and be smart
Click to expand...
Click to collapse
awesome, ty sir. i happened to have one of those laying around from when i cracked my screen on my old one and couldnt interact with the screen. took a while to find it buried but i have it and i have successfully been able to access a thumb drive. i think that might be all i need.
will report back though regardless.

ok, now i'm rrrrrEEAALLYY freakin confused...
successfully flashed (via the install section of twrp with usb otg thumbdrive mounted.)
xdabbeb_vs98028a_bootstack.zip
and
xdabbeb_vs982.5_1.1.0.zip
from
http://forum.xda-developers.com/verizon-g2/development/xdabbeb-s-vs982-5-v1-0-0-t2975551
but when i reboot, it goes directly to twrp still.
wat? :'(

ok, installed this:
VS980 39A Firmware
from here:
http://forum.xda-developers.com/verizon-g2/development/vs98039a-stock-fw-t3051560
rebooted, went straight to twrp again.
installed
Restore to 100% stock
from the same page.
rebooted. it went into an upgrade screen that errored and then rebooted before i got a chance to write down the error. but when it came back up, it started "android is upgrading".
so it looks like this may have worked. again, will update the success/failure when i know for sure, but thanks for the help yall. i really do appreciate it.

WOO-FREAKIN-HOOOO!!!
at the setup wizard now.

Deviouz1 said:
ok, installed this:
VS980 39A Firmware
from here:
http://forum.xda-developers.com/verizon-g2/development/vs98039a-stock-fw-t3051560
rebooted, went straight to twrp again.
installed
Restore to 100% stock
from the same page.
rebooted. it went into an upgrade screen that errored and then rebooted before i got a chance to write down the error. but when it came back up, it started "android is upgrading".
so it looks like this may have worked. again, will update the success/failure when i know for sure, but thanks for the help yall. i really do appreciate it.
Click to expand...
Click to collapse
Same problem! stupid Ota grrrrr
Your fix worked for me also. Only used the two files listed above and wiped dalvik after flashing both, one after the other with no reboot in between. Many thanks.

thecadman99 said:
Same problem! stupid Ota grrrrr
Your fix worked for me also. Only used the two files listed above and wiped dalvik after flashing both, one after the other with no reboot in between. Many thanks.
Click to expand...
Click to collapse
sweet, i'm glad someone else found it useful.

Yep, now another problem though. ..no mobile data. .. working on it.
I'd suggest flashing the files in post 12 (I didn't and am having TONS of problems)
So I really didn't get a fix- still working on it.
I have no download mode, and not way to get the serial port to display in device manager, so the LG Mobile support tool won't see my phone....

thecadman99 said:
Yep, now another problem though. ..no mobile data. .. working on it.
I'd suggest flashing the files in post 12 (I didn't and am having TONS of problems)
So I really didn't get a fix- still working on it.
I have no download mode, and not way to get the serial port to display in device manager, so the LG Mobile support tool won't see my phone....
Click to expand...
Click to collapse
Is your baseband recognized by chance?

Deviouz1 said:
Is your baseband recognized by chance?
Click to expand...
Click to collapse
Nope... its UNKNOWN
And I have not download mode
And I have not cdc serial showing up when connected
And TWRP and Root are gone
I'm starting a new thread for help- I've been working on this for 2 days lol.
Thanks for the reply!

Galaxy J5 (2017) stuck in recovrey mode.

Hi. During the update to Android 10 the phone turned off and after switching on it goes into recovery mode.
The phone is not mine and this description was provided to me by the owner of the phone. I was unable to see the phone directly because of the quarantine, so as a first solution I thought about a restore via odin. Has anyone had this problem? And is there a less drastic way than Odin to solve? Because the owner has some data that he would prefer not to lose.
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How did you get android 10 on j530f?
I get the same messages when I enter recovery but I'm able to get out. You could use odin to reflash the firmware but keep all the data.

You won't be able to do a thing with Odin if the device doesn't have an unlocked bootloader and USB debugging enabled which I doubt it has seeing as it's a stock update that was attempted.
What happens to the device once plugged into a PC? Is the data corrupt or is the device recognized and files can be seen?

I have the same problem with almost the same recovery messsges. It also says dm verity failed. Odin and samsung 300k tool both dont work.

myusernamesucks said:
I have the same problem with almost the same recovery messsges. It also says dm verity failed. Odin and samsung 300k tool both dont work.
Click to expand...
Click to collapse
Hi,
can you give some details what has happened?
I think you have to install TWRP. Otherwise you have no chance to debug anything...

Emelin.2004 said:
How did you get android 10 on j530f?
I get the same messages when I enter recovery but I'm able to get out. You could use odin to reflash the firmware but keep all the data.
Click to expand...
Click to collapse
I don't know how the phone has Android 10, as I said "The phone is not mine and this description was provided to me by the owner of the phone", sorry.
garylawwd said:
You won't be able to do a thing with Odin if the device doesn't have an unlocked bootloader and USB debugging enabled which I doubt it has seeing as it's a stock update that was attempted.
What happens to the device once plugged into a PC? Is the data corrupt or is the device recognized and files can be seen?
Click to expand...
Click to collapse
Not even to flash a stock firmware? It seems strange to me, in the past I have often used odin on my S2 also for the stock ROM.
The device always reboot in recovery, I don't think the PC can see it.
jaggedN said:
Hi,
can you give some details what has happened?
I think you have to install TWRP. Otherwise you have no chance to debug anything...
Click to expand...
Click to collapse
Hi, the details were given to me by another person, the only thing that I (and this person knows) is that the phone during an update has turned off and reboots in the attached image window.
Thanks for the tips, I will report it to the person concerned, hoping that he can install the twrp.

TheNightmare97 said:
I don't know how the phone has Android 10, as I said "The phone is not mine and this description was provided to me by the owner of the phone", sorry.
Not even to flash a stock firmware? It seems strange to me, in the past I have often used odin on my S2 also for the stock ROM.
The device always reboot in recovery, I don't think the PC can see it.
Hi, the details were given to me by another person, the only thing that I (and this person knows) is that the phone during an update has turned off and reboots in the attached image window.
Thanks for the tips, I will report it to the person concerned, hoping that he can install the twrp.
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Put the j5ylte update onto sd card.
Get the update from updato or sammobile or somewhere.
Then reboot stock recovery and apply update from sd card. Or sideload it using adb on a computer. Not very complicated at all

Install the stock rom like i described here: https://forum.xda-developers.com/galaxy-j5/help/to-stock-rom-t4099857

jaggedN said:
Hi,
can you give some details what has happened?
I think you have to install TWRP. Otherwise you have no chance to debug anything...
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I cant even access download mode neither can I apply an update from SD card. It says dm-verity failed. System is completely stock. I didn't modify anything.