[Q] Retrieve data from a S4 with broken and non-responsive screen - Galaxy S 4 Q&A, Help & Troubleshooting

So basically my S4 can be turned on, it's just the problem that I can't access the screen to unlock my phone so that my pc can recognize it and be able to access my photos.
I have spent my whole day on Google and tried to different methods, but still, I can't fix it.
I have tried this http://forum.xda-developers.com/showthread.php?t=2786395
but the "rejected" status is shown in the [email protected] To solve this, I have to press accept the authorization in my phone which is impossible for me as the screen is broken.
Then, I tried to use the "adb pull" command in SDK platform tools, but it is failed as the msg "the device is unauthorized" is shown.
So basically, what can I do now?
I really want to save my photos. They are so valuable to me.
I hope someone here can help me:crying:
Eng is not my first language, I hope you guys can understand what I am saying, Thank you!

can anyone help?:crying::crying::crying:

514179 said:
So basically my S4 can be turned on, it's just the problem that I can't access the screen to unlock my phone so that my pc can recognize it and be able to access my photos.
I have spent my whole day on Google and tried to different methods, but still, I can't fix it.
I have tried this http://forum.xda-developers.com/showthread.php?t=2786395
but the "rejected" status is shown in the [email protected] To solve this, I have to press accept the authorization in my phone which is impossible for me as the screen is broken.
Then, I tried to use the "adb pull" command in SDK platform tools, but it is failed as the msg "the device is unauthorized" is shown.
So basically, what can I do now?
I really want to save my photos. They are so valuable to me.
I hope someone here can help me:crying:
Eng is not my first language, I hope you guys can understand what I am saying, Thank you!
Click to expand...
Click to collapse
by any chance, is the phone locked? because if not, i would recommend trying one of samsungs software to pull the data and transfer onto another phone

Related

[Q] N4 Broken Screen, Desperate, Kit Kat 4.4.2, Stock Everything, No USB Debugger

Hello,
I just came back from my honeymoon and all of my pictures are on my N4. Of course before I pull the pictures, I drop the phone is the screen is cracked and the touch does not work anymore.
I'm really desperate to get these pictures. I've read all over online but my problems are this with all of the help out there:
My phone is the latest 4.4.2 on T Mobile.
It has stock EVERYTHING (bought straight form google), and the USB debugger is not enabled. (next phone I get this is the first thing I'm enabling.
I've been trying to follow instructions online but a lot of items have changed between last year and Kit Kat now and some steps such as unlocking the bootloader seems to wipe out everything on my phone.
I've been trying to use ADB and Freeboot but really havent gotten anymore.
I've also read that I can maybe use a usb mouse to substitute and unlock my phone? USB OTG? How do I know if my nexus has that enabled?
I'm even considering getting a new screen so I can try to replace the current one and get my photos. I dont care what happens to the phone but the pictures are priceless to me.
Is there any thread or guide that incorporates 4.4.2? the more detail the better of course.
Much thanks in advance.
have u tried getting into stock recovery ?, and pulling files with ADB ??
i think stock recovery has ADB enabled by default ...
Shubhamqweasd said:
have u tried getting into stock recovery ?, and pulling files with ADB ??
i think stock recovery has ADB enabled by default ...
Click to expand...
Click to collapse
Thank you for the quick reply.
I do manage to get into stock recovery, I get past the green guy lying on his back, though the method isnt always reliable. I get to the screen where it gives you the options to reboot, apply update from ADB etc.
I select to apply ADB file and it says "now send the package you want to apply..."
However, when I go into the command prompt on my PC, and type ADB devices, and nothing shows.
Do I need to install the drivers that makes the phone a ADB device and not the normal MTP device?
Thank you.
zhanism said:
Thank you for the quick reply.
I do manage to get into stock recovery, I get past the green guy lying on his back, though the method isnt always reliable. I get to the screen where it gives you the options to reboot, apply update from ADB etc.
I select to apply ADB file and it says "now send the package you want to apply..."
However, when I go into the command prompt on my PC, and type ADB devices, and nothing shows.
Do I need to install the drivers that makes the phone a ADB device and not the normal MTP device?
Thank you.
Click to expand...
Click to collapse
Yes u need proper adb setup on ur pc ..
U can find and install nexus 4 drivers with adb setup from this forum threads..
After u have done that check if you can find ur device using adb from recovery..
If u can find the device by recovery .. Then rest is easy ..
Just follow this link afterwards
http://forum.xda-developers.com/showthread.php?t=2449652
Shubhamqweasd said:
Yes u need proper adb setup on ur pc ..
U can find and install nexus 4 drivers with adb setup from this forum threads..
After u have done that check if you can find ur device using adb from recovery..
If u can find the device by recovery .. Then rest is easy ..
Just follow this link afterwards
http://forum.xda-developers.com/showthread.php?t=2449652
Click to expand...
Click to collapse
Thank you for your help. However, while I have gotten ADB to recognize and list the device, I still have the same problem in that I cant unlock my phone using the screen and so when type something like "adb pull /sdcard/dcim/, i get "error closed"
Is there anything more I can do? These photos are priceless to me.
Thanks.
zhanism said:
Thank you for your help. However, while I have gotten ADB to recognize and list the device, I still have the same problem in that I cant unlock my phone using the screen and so when type something like "adb pull /sdcard/dcim/, i get "error closed"
Is there anything more I can do? These photos are priceless to me.
Thanks.
Click to expand...
Click to collapse
Get the screen replaced, or do it yourself. ADB in the stock recovery is very limited to "adb sideload" commands only, you can't pull files this way.
acejavelin said:
Get the screen replaced, or do it yourself. ADB in the stock recovery is very limited to "adb sideload" commands only, you can't pull files this way.
Click to expand...
Click to collapse
I have same problem with broken screen, i bought for 56$ full kit on ebay, no need separate glass from screen. took me 1h20min, never done before but what a relief seeing everything working
You do not need USB debugging to transfer files. On windows, open file explorer and with your nexus 4 connected it should appear on the left side as Nexus 4. Or if you have osx use http://www.android.com/filetransfer/.

[Q] Unable to access dialer prompts such as *#0228#

So I'm trying to unlock my phone and was attempting to follow the advice of other posts on here but anytime I attempt to use the dialer to access prompts such as *#0228# for the battery it never enters into the menu mode. I've been searching but to be honest I'm not even sure what the official name of those kinds of prompts are. I tried it on other phones, such as a Galaxy S4 and it works perfectly to obtain any information.
Has anybody any information that may be able to help me actually utilize my phone?
Thanks!
Edit: Instead of accessing the menu immediately it does nothing. It will even attempt to call the number (and fail of course) if I press call.
sbdtech said:
So I'm trying to unlock my phone and was attempting to follow the advice of other posts on here but anytime I attempt to use the dialer to access prompts such as *#0228# for the battery it never enters into the menu mode. I've been searching but to be honest I'm not even sure what the official name of those kinds of prompts are. I tried it on other phones, such as a Galaxy S4 and it works perfectly to obtain any information.
Has anybody any information that may be able to help me actually utilize my phone?
Thanks!
Edit: Instead of accessing the menu immediately it does nothing. It will even attempt to call the number (and fail of course) if I press call.
Click to expand...
Click to collapse
You need to turn on the hidden menus and in order to do that you need root access.
http://forum.xda-developers.com/showthread.php?t=2530523
Sent from my Note 3 via Tapatalk

[Q] I9505 Help Needed ADB

Hi, I have a S4 i9505 with a problem, screen broken and no display at all + usb debugging is disabled.
Phone: Not rooted, original software, usb debugging disabled, no display at all
What I want to achieve: restore all my photos / videos on the phone memory, no sd card
What I have attempted:
installed ADB & fastboot based on instructions from http://forum.xda-developers.com/showthread.php?t=2786395
What I need help with:
- When i try to get into recovery mode, i wasn't sure if i am indeed in there since i can't see anything, but in total there's a vibration when i turn on the phone, and another vibration when i release the power up+power+home after pressing them down for about 5 seconds.
- When in command prompt I type adb devices and there was none, and when i type adb shell it says error: device not found
I have ensured all drivers for my phone are installed (even with PdaNetA4180 & UniversalAdbDriverSetup6 from cynanogen) but the error remains. refer to attached image.
I have done extensive search on the forum but still couldn't find any ways to get usb debugging enabled on my crippled phone.
Any step by step guide would really be helpful! Thanks
Ps. Main problem = device not found in adb , usb debugging disabled, screen no display/cracked
What do you want? To recover files? To my knowledge that is not possible.
You would first need to flash a custom recovery for adb to work in recovery.
Then you would need to allow the connection on your device (which you can't do).
Yes I need to recover photos only. Nothing else.
Please kindly guide the steps on how to flash a custom recovery (w/o control of the phone's display or touch)
Thanks.
Your device is shown connected in windows
Why not use the mtp protocol and copy whatever you want
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
If the photos are deleted by the factory reset then i am sorry to day but you cannot recover them even if you get the screen fixed
bomby481 said:
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
Click to expand...
Click to collapse
Your photos are gone and there is no way to get them back.

Unlock bootloader on Axon 7 G latest B05

Hi guys,i was looking for guide how to unlock Axon 7 with latest update 1.2.0B05 but can't find anything. Can someone please help? I want to flash resurrection remix rom and not to brick phone...or is there better roms?
I cannot believe you're asking this question.
YOU HAVEN'T READ ANYTHING.
This board is full with uncountable guides.
https://forum.xda-developers.com/showthread.php?t=3573108
Not working....error: Length cannot be less than zero. Parameter name: length
salle25 said:
Not working....error: Length cannot be less than zero. Parameter name: length
Click to expand...
Click to collapse
Really, the last thing this forum needs is people unable to find guides on their own...
Ask @bkores about the error
WTF is wrong with you ppl?? I came to ask for help and you told me i'm retarded and stupid in nice way! If you don't wan't to help anyone then don't post reply or help and don't QQ about that! Thanx a lot!
salle25 said:
WTF is wrong with you ppl?? I came to ask for help and you told me i'm retarded and stupid in nice way! If you don't wan't to help anyone then don't post reply or help and don't QQ about that! Thanx a lot!
Click to expand...
Click to collapse
I'm sry but there's nobody here who will tell you're stupid,
People here are willing to help, but if you are too lazy to search for the guides (yes more then one is available) people will tell you that you are lazy.
Now I link a working guide for you
https://forum.xda-developers.com/axon-7/how-to/guide-install-twrp-unlock-bl-flash-t3517379
If you want it easier, search for the toolkit, it will make the most work for you.
Nope....not working. axon7tool.exe keeps crashing: "This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."
Toolkit is useless too,MiFlash doesn't see phone when in EDL mode,reinstaled every possible driver i found and not even Zadig helped. I had custom roms on every singe phone i had,but this one is pain in the ...
Got it sorted....renaming to .bin was problem,thanx
question
me too
salle25 said:
Got it sorted....renaming to .bin was problem,thanx
Click to expand...
Click to collapse
Yes it's a bit harder to unlock and flash, good you managed that, I forgot to tell you that there are two toolkits win32 and win64.
Help cant repair my Axon 7 G latest B05
coremania said:
Yes it's a bit harder to unlock and flash, good you managed that, I forgot to tell you that there are two toolkits win32 and win64.
Click to expand...
Click to collapse
I try to use both method and still withaut succes also have message before run my phone "Your device software can't be checked for corruption, Please lock the bootloader"
I try almost evrything and nothing.
Bizon86 said:
I try to use both method and still withaut succes also have message before run my phone "Your device software can't be checked for corruption, Please lock the bootloader"
I try almost evrything and nothing.
Click to expand...
Click to collapse
So what don't you understand on this message? It tells you that your bootloader is already unlocked [emoji779] [emoji779]
marcus.linkenbach said:
So what don't you understand on this message? It tells you that your bootloader is already unlocked [emoji779] [emoji779]
Click to expand...
Click to collapse
No is not unlocked Axontooolkit says something oposit. I try both guides from this topic and:
- twrp dosent instal
- cant allow oem unllock
- when use UNLOCK BOOTLOADER Miflash dosent see my devices
Bizon86 said:
I try to use both method and still withaut succes also have message before run my phone "Your device software can't be checked for corruption, Please lock the bootloader"
I try almost evrything and nothing.
Click to expand...
Click to collapse
Your bootloader is unlocked, you only got to managed the rest, read this thread here, you will see it's familiar to your situation, read to the end.
https://forum.xda-developers.com/axon-7/help/to-date-guide-rooting-a2017g-b04-t3666808
I try this and still. nothing
Bizon86 said:
I try this and still. nothing
Click to expand...
Click to collapse
This is a bit thin.
A bit more details, you don't manage to go to edl mode ?
Did you try zadig to to get the right drivers working ?
What do see in device manager ?
Can you boot to stock recovery?
Did you tried to start from scratch with the guide, not the toolkit ?
No detail, no help
Edit: if you use only the toolkit, may ask in the toolkit thread for help ???
coremania said:
This is a bit thin.
A bit more details, you don't manage to go to edl mode ?
Did you try zadig to to get the right drivers working ?
What do see in device manager ?
Can you boot to stock recovery?
Did you tried to start from scratch with the guide, not the toolkit ?
No detail, no help
Edit: if you use only the toolkit, may ask in the toolkit thread for help ???
Click to expand...
Click to collapse
Zadig works for axon7tool only, MiFlash uses COM while axon7tool uses usb protocol
- The edl is dont working because phone go blank after use command and computer dosent see it.
- i try zading and try another driver effect is the same.
- in device menager i see android device but only when smartfon is running
- i start from the scratch the effect is the same
- i cant turn allow oem
the problem is with phone if i use adb reboot computer dont see phone
Bizon86 said:
Then what i must do any idea?
Click to expand...
Click to collapse
First of all, understand what you just did. If you don't explain it in an understandable way, we won't get any of it...
So:
-You unlocked the bootloader.
-axon7toolkit failed somewhere, and you didn't tell us exactly where
-you didn't try to use any guide to retake from where it ended up failing
-you didn't try to enter any mode
So just try to get to recovery or fastboot, using the 5 sec screen. After that we'll see
Bizon86 said:
- The edl is dont working because phone go blank after use command and computer dosent see it.
- i try zading and try another driver effect is the same.
- in device menager i see android device but only when smartfon is running
- i start from the scratch the effect is the same
- i cant turn allow oem
the problem is with phone if i use adb reboot computer dont see phone
Click to expand...
Click to collapse
If you go to edl, by adb command or by pressing both volume buttons while connecting usb the screen goes blank, that's ok, it has to be this way.
Why you want to turn on allow oem, you are already unlocked.
Your issue seems to be the driver, I guess.
Edit: try this maybe, from the toolkit FAQ
The toolkit says my device is connected through ADB but adb commands don't work?
Your device may be unauthorized. Unlock your device, open a cmd window, type in "adb devices" and then accept the "Allow USB debugging" prompt on your phone. Make sure to check the "Always allow from this computer" box as well. If you don't get the prompt, try retoggling USB debugging, replugging your device in, and revoking all USB debugging authorizations in developer options.

Pls help me with Samsung Galaxy s5 broken screen and digitizer.I want my data...

HI
So far all attempts have failed. I have broken screen but all hardware buttons work well.
I've tried a lot of methods and I do not know anymore.
The device had a locked screen, but I managed to remove it. Smartphone works. I do not know how to enable mtp when the display is broken. I did root and installed TWRP recovery. Now I know in Recovery mode to see files in phone but there is nothing in the data / bla.bla.bla.contacts folder. I need mainly contacts that were only on my phone. When the phone is normally on, I can not type the command because the device is unauthorized. In recovery mode, I allowed adb debugging through the command, but after restart, I still have no access to the device and neither samsung kies can see anything. I tried the VYSOR procedure but it did not work because I can not install an application via commands to the device.
I welcome any help.
WELL THANK YOU
Michael
Did you have Google contact sync on or off in that phone ?
If it was on then your contacts should be safe with Google just sync another phone with your Google id and see if all your contacts are restored or not .......
Solved
Seriously? Stupid question .. If I was so stupid, do you think I would know what is XDA? But thank you for your interest. Problem is solved. Helped this link. Devices authorized and now all the instructions work. Beware the right way!
youtube.com/watch?v=aYYzdKdS8NE

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