"Cant Establish A Reliable Connection" GS5 Active - Galaxy S 5 Q&A, Help & Troubleshooting

I just restored my phone after updating today. I tried to login to my google account and its says I cant establish a reliable connection. I have looked up ways to fix it and it says I needed to root my phone. Towel root dosnt work and i am computerless. I need help my time is correct on my phone and everything.

You don't need root to connect to a Google account. That only reflects poor connectivity. On what basis do you believe that root has any bearing on your difficulties? You didn't give us any details of that or anything else which is unfortunate and precludes narrowing anything down. But it would be something like ISP /networking problems, a restrictive firewall or possibly a corrupt cache or account settings on your phone.
Try wiping your partition cache from recovery mode. If the problem persists afterward, then try deleting your Google account on your phone and then adding it again. You should also try connecting from another internet connection to try and discern if connectivity issues with your ISP are at issue.
To effectively troubleshoot this though you need to provide a lot more details. Verbatim error messages, details and screen shots of your network connectivity, observed patterns e.g. do other apps have issues or work fine, is the problem sporadic or continuous and anything else even remotely pertinent for a start.
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Related

can't establish a reliable data connection to the server

I try to connect with my user market is giving me this error:
can't establish a reliable data connection to the server
What should I do I do with rum MD'J
I'm not sure how much it will help, but I was having the same problem with anything that required data (market, internet, e-mail, etc.). I just rebooted my phone 3 or 4 times in a row and it started working again. Again, not sure if it will work the same way for you, but my phone works perfectly now (after rebooting a few times). Good luck.
I had the same issue, but after setting the correct time it vanished. Initially it was set to 1904 and the automatic update didn't work.

[Q]gmail and market app not working on wifi

Hey guys, I am facing a weird problem after updating an OTA released yesterday by HTC (2.2.1). My gmail app and market app is not working when on wifi. It works perfectly on Mobile data connection though (EDGE). I get a no connection error in gmail and network error in market app.
I have done the following but to no avail.
1. Soft reset and boot into safe mode.
2. Uninstalled task killer app.
3. Deleted all data for these apps and updated the gmail app and setup the account again.
I have not tried the hard reset as yet. Can anyone help me out please? TIA
Thats not good at all. Is your handset branded?
Hey Andy,
Thanks for replying although your reply does make me nervous :s. I am from India and we only get unbranded sets here. So to answer your question it is a unlocked unbranded phone running stock firmware.
By the way after I posted the question I did get these two apps working once for sometime but since then it's the same problem. I am starting to wonder whether it has to do something with the wifi although all the remaining apps are working fine and dandy.
Is the wifi access point owned by you? You could try turning it off and on again, that may help.
Have tried that. It is my home network that I am connecting to using a linksys wireless router.
UPDATE - I connected my phone using internet pass through i.e. sharing the internet through PC via the data cable and I still get the same error which leads me to believe some setting on the router provided by my ISP is causing this. Although what I fail to understand is that it was working fine till yesterday and nothing have been changed in the router setup recently.
Hmm... that's odd. Did your ISP supply your router? My ISP pushed a firmware update to my router about 8 months ago that broke pretty much everything wireless.
Is it just Gmail & Market that don't work over wifi? Does your browser and other apps work?
Yes indeed, my ISP provides a router which is then connected to my wireless router. The strange thing is everything else is pretty much working including gtalk.
If your router supports DMZ and you know how to set it up, you could try putting your DHD's IP into the DMZ to eliminate the possibility of your routers inbuilt firewall blocking Market & GMail.
Maybe a DNS problem? Ensure you have good ones... You can always test Google ones 8.8.8.8 and/or 8.8.4.4
Thanks for showing interest guys. I for some strange reason cannot access my router settings page. I will figure that out but the stranger things are happening with my apps. After a bit of tinkering I have found a behavior which stumps me.
These are the steps I follow:
1. Sign out from gtalk.
2. Go to manage applications and clear cache and data for gmail, market, download manager, Google backup transport, google partner setup and google services framework.
3. Restart phone.
After this my gmail app starts working on wifi but talk does not start anymore and market also throws an error before even accepting the terms. I uncheck and check the background data services and I am back to square one i.e. gmail stops syncing saying no connection, gtalk works as usual and market starts giving connection error (after accepting terms).
I seriously think now there's a serious flaw in the software and not something to do with my router settings.
Sorry for the long post. Thanks for reading.
Simillar problem appeared for me in Locations. I couldn't list country maps for preload on wifi without 3G. After turned on 3G, it listed the maps - turn off - and i could download with wifi.

Wifii, failures: connection and IP, but no data transfered

I'm completely lost as to what is wrong with Android, I can turn on WiFii and sometimes it works great, other times I get nothing other than an IP, so what does that mean. It means the initial handshake to the DHCP server is succeeding, but once I have a connection, I can not do anything at all. I've downloaded "Overlook Fing" and when this happens basically I can not do anything pings, traceroute ... all fail with 100% packet loss. If I go back to a cellular connection then I get data again, but sometime if I keep turning WiFii off and on repeatedly it will work eventually, also sometime rebooting the phone helps, but none of these are sure fire solutions, and often only work about 20% of the time. When at home or at work, I'd really like to to waste my data plan as I have WiFii, but since it fails so often and when it fails I get no email and see no messages as to what has failed I'm stuck not trusting WiFii ever.
So far the only solution or recommendation I've gotten is reinstall, which helped but it started up again later. Now between the time when it worked and when it did not work, I did not install any new software or change any data settings on the phone. Also as I said I know the WiFii can get an IP so the radio works, its just it will not send any packets. I even tried disabling Droidwall, but that made no difference either.
Recommendations?
ERIC
egandt said:
I'm completely lost as to what is wrong with Android, I can turn on WiFii and sometimes it works great, other times I get nothing other than an IP, so what does that mean. It means the initial handshake to the DHCP server is succeeding, but once I have a connection, I can not do anything at all. I've downloaded "Overlook Fing" and when this happens basically I can not do anything pings, traceroute ... all fail with 100% packet loss. If I go back to a cellular connection then I get data again, but sometime if I keep turning WiFii off and on repeatedly it will work eventually, also sometime rebooting the phone helps, but none of these are sure fire solutions, and often only work about 20% of the time. When at home or at work, I'd really like to to waste my data plan as I have WiFii, but since it fails so often and when it fails I get no email and see no messages as to what has failed I'm stuck not trusting WiFii ever.
So far the only solution or recommendation I've gotten is reinstall, which helped but it started up again later. Now between the time when it worked and when it did not work, I did not install any new software or change any data settings on the phone. Also as I said I know the WiFii can get an IP so the radio works, its just it will not send any packets. I even tried disabling Droidwall, but that made no difference either.
Recommendations?
ERIC
Click to expand...
Click to collapse
1.Wrong Section (not trying to be rude).
2. I had a similar problem but the simple fix was to reset the router(silly me), which i doubt is the cause for your problem. Sounds more like a hardware problem.
3. If it's a software problem, flashing the specific wifi module on your phone should help....otherwise flashing a new ROM should help. If it's a hardware problem indeed.....no fix.
Felt this was the right place as it is an Atrix that is causing the problem. Also I've try both stock and Alien ROMs same issues with both. I'm hoping there are some logs on the Atrix at the OS level with information to review to find out whats wrong.
Eric
have you tried connecting to other wifi networks?
Exactly what are all of the wifi related apps you have installed? Any wifi profile apps like Zakus Wifi Profiles?
You listed Droidwall, which looks like it could cause your issues. What do you mean by disable? Just kill the task or freeze it using TiBU? The Droidwall app might respawn soon after you kill it as a task. Try uninstalling or freezing Droidwall to make sure it's not running.
First off, I believe what he meant by wrong section is it should be in Q&A. Second, what kernel / radio are you using? That is kinda important. Stock? 1.77 radio? 1.97? I had a lot of problems with 1.97 radio, but 1.77 works perfect for me. Where as others say 1.77 is terrible for them and 1.97 works perfect for THEM, so...

[Q] P6810 unable to access any search sites (google.com, bing.com etc)

I have a P6810 I bought from expansys-usa, importing to the USA a device that is not normally sold here. It worked fine for a while, and I very much enjoyed the device.
Then something very strange happened and every time I used the google search bar I got a "Connection to the server timed out" error. Then I tried to go to google.com directly in the browser and I also get the same error message. I tried other search sites bing.com, yahoo.com and each with the same result "Connection to the server timed out"
Other websites (E.g. bbc news), apps including the google play store app (but not play.google.com through the browser), gmail apps etc all work fine, it's just the search sites.
I tried a factory reset and started completely again, the same thing. I rooted and installed a custom rom (Noob 2.1) and the same thing.
I have a galaxy nexus on the same wifi network and that works fine, I have PC (Windows and mac) that also are able to access the search sites, so I dont think it's related to my wireless network.
The only thing I can think of is that there is something related to the fact this is an imported device that means something in the device is stopping the connections, but I cannot for the life of me think of a reason why this does not work. Especially given that it worked fine for the first month I had the device.
Anyone have any ideas?
Have you tried clearing cache and force stopping the built in browser?
Have you tried another browser, such as Opera or Firefox?
If you are rooted, have you tried to fix permissions?
I've also got the P6810 from out of the US, but this has not been an issue for me at all so I don't think it has to do with where the device was intended to be sold.
Hi thanks for the response,
Yes have tried Opera browser with the same results. Not tried firefox though, and I don't see it in the market as an available download.
I hadn't explicitly tried resetting the browser cache but have done numerous factory resets. I have just tried it now though and no difference. Though it also fails to sign into google account at browser startup.
What do you mean by fix permissions?
If you are rooted, then in an app called Rom Manager, there is a menu item to "Fix Permissions" It can sometimes fix some errors.
Another thought, assuming you have Clockworkmod Recovery flashed, then go into Recovery and wipe cache, and wipe Dalvik cache. Other than that, not sure what else you could do.
Sounds more like DNS issues, can you get to any of the search sites via IP Address?
Have you tried another wireless network to see if you can pull them on someone else network?
Try rebooting your router and modem then re-connect and see if that fixes your issues.
I know you dont think its your network, but at least you can clear it just to be sure.
Sorry for the delay in getting back with an update, but my tab went into a boot loop with Noob 2.1 and I have now reverted back to stock, also some not tab related things kept me busy for a couple of days (a new daughter), though that may actually keep me busy for a lot longer
I agree with you, it should be my router I have a Cisco E4200 router, with a Panasonic Cable modem, and roadrunner twc internet, and I have upgraded my firmware to the latest version and checked that there is no custom routing settings (I have never set any, but checked anyway). Seeing as it's more than just a single site that is an error not just google but bing, yahoo also, I don't know where/how that could get set.
When I do reboot of my router it does then work, but only for a short period of time, it's hard to work exactly what that amount of time is, but greater than a couple of hours but less that 24 hours. It is then back to "Connection to the server timed out" errors.
If people have ideas of what to check on the router then I would be interested in hearing that too, but it is just this tablet and nothing else on the network that is having the issue.
I'm stumped. I'm sort of hoping that ICS will come along and magically fix things.

Wifi fails after being disabled

I used to think it was my WiFi would fail after enabling the hotspot feature. I now realize it fails simply by turning WiFi on and off. This happens 9 out of 10 times. When I re-enable Wifi, it connects to the SSID, and gets an IP address. It will not pass any traffic. No Internet apps work at all. The only fix I have found is to reboot the phone. I have tried various 'Wifi fix" apps, but nothing helped. They seem to renew the IP and disable/re-enable Wifi. This is a very annoying problem. Anyone else experience it? My phone is rooted running stock ROM with the debloat script that removed a bunch of junk. It has happened through all updates and Android versions as far as I can remember. I'm currently running the latest 5.0 courtesy of muniz_ri (thanks!)
Here is a little more info. It happened tonight. I was able to verify that it was actually online by pinging the S5 IP from my laptop. To make it even more confusing, it has some level of internet connectivity. I went to the Play store on my laptop, and initiated an install for a DNS troubleshooting app. My S5 apparently is able to get the instruction to download it, but it failed to actually download it. I was surprised it was even able to get the instruction.
I tried this app:
https://play.google.com/store/apps/details?id=org.wahtod.wififixer&hl=en
I has verbose logging. It was trying everything you could possibly think of to 'repair' my wifif connection, but it failed as well. Rebooting always fixes it.
Any ideas?

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